They were in the process of remodeling rooms and they had c-trains taking up a large portion of the parking lot and not all the accessories were back in the rooms.Genuine Hotels.com guest review
"Does not include fridge or microwave"
While the man at the front desk was very helpful, the room did not contain either a refrigerator or a microwave, which I had read and therefore planned on by bringing food. He allowed me to keep it in the kitchen's refrigerator until the next morning, but to be safe, don't plan on having those services. Other than that inconvenience, the stay was fine. […] The room was older but clean, and the service was friendly. Read moreGenuine Hotels.com guest review
the WiFi connection was iffy, and when connected the internet connection was up and down.Genuine Hotels.com guest review
what I expect from this chain... the only good thing is the price..laundry service was out of order, forgot my coffee and shampoo in the room..Genuine Hotels.com guest review
"Great place to stay"
The motel was very clean and the staff friendly. The breakfast was awesome!!! Fruit, yogurt, biscuits & gravy, waffles, cereal, hard boiled eggs, cereal, and more! Location was easy to find. And a bus stop right in front of the motel. Easy way to get downtown Portland.Genuine Hotels.com guest review
"Good place to stay"
Good hotel, great staff and good location. Recommended!Genuine Hotels.com guest review
On the website it said that the room would have a mini refrigerator, microwave and flat screen tv. The room did not have any of these things. I went down to the front desk to see if we could switch to a room that had these things and the person at the front desk said that there was nothing that they could do and did not offer a discount or even apologize […] for the inconvenience. it made for a very uncomfortable weeks stay without these amenities that they lied about having on the website. There was not enough parking available as well. Overall, I was very dissatisfied with my stay. Read moreGenuine Hotels.com guest review
It was good. It would have been better if the internet wasn't going out off and on. The bed was confortable and there was pleanty of room in the rooms.Genuine Hotels.com guest review
"I enjoyed the stay but really cramp"
Everything is just small. I'm glad o only stayed 1 night.Genuine Hotels.com guest review
My fiancée and I have stayed here a few times. The primary factors in our decision have been price and cleanliness. Compared to other establishments on the west side/suburbs of Portland, this particular spot was on the cheaper end. Further, the rooms were in fair-to-good order and clean. Although not a major cause for staying, the Quality Inn also had […] free wifi and a complementary breakfast. For those unfamiliar with the area, the location is also near some restaurants and is a stone's throw from nearby Washington Square, downtown Portland, and has easy access to interstate 5. The qualms, if any, we had were that the actual building and parking facilities left something to be desired. The facility is older and the outer appearance and hallways reflects this. However, looks can be deceiving as renovations have taken place in rooms. The surrounding neighborhood was also not the classiest. Would we stay again? Yes. However, for those looking for 5-star luxury, look elsewhere. Read moreGenuine Hotels.com guest review
"Convenient for what we needed"
The bed was great, and the staff was fine. The air conditioner hardly worked at all. We had to open the window to get ant cool air in the evening.Genuine Hotels.com guest review
"Right off of I-5, convenient location"
Not too easy to find, as it's supposedly on Pacific Highway, but it's set back from the main road. It's right off of I-5, so if you are traveling on I-5, it's a convenient to the highway. Exercise equipment didn't work at all, which was disappointing, and I didn't have the time to make a big fuss about it. It handles the basics, and the price is ri […] ght. Read moreGenuine Hotels.com guest review
Everything was good except that the amenities that were displayed as "Available" while booking werent actually made available. I am referring to micro oven, fridge.Genuine Hotels.com guest review
"Convenient just off the freeway"
The beds were comfortable and the room clean. The water temperature was variable but the pressure was good. The staff was friendly and helpful.Genuine Hotels.com guest review
"Needs works & new fixtures.Staff needs CS trainin"
I guess there's a lot to be said for remodels. In the back drop of the gloomy gray skys of Portland this place was in need of a lot of landscaping and pressure-washing and paint!! Talk about GLOOM AND DOOM! Pool wasn't working. 1/2 of the parking lot was filled with semi-truck looking storage containers. It was really easy to miss it as its behind a […] bigger street side car shop. The sign we saw was a little bigger than a "yard sale sign". We had a reno room on the 4th floor. new carpet and bedding. but not the TV- chunk missing off the top of the old TUBED TV that had white lines running across the top 6th of the screen. All the doorknobs were from the original building- maybe late 70s or early 80s.. Had a desk, but no chair to sit at. The light at the desk-had no bulb. All the wall outlets were loose- my phone charger kept tilting out of it. then the poor needy lady couldn't catch a break from the staff's lack of courtesy as she was dealing with an ill spouse and was really trying to get some specific answers and assistance. She was also told she couldn't have any more food at the breakfast. Staff are to be professional at all times- one person was a little lacking of this quality and made some "not so professional" responses. Read moreGenuine Hotels.com guest review
met our needs and was comfortable and breckfast was good.Genuine Hotels.com guest review
Stay was great, will be back in about 10 days. Didn't have a refrigerator, microwave, different style tv from the tv we had at the quality inn in Lincoln City. Do want better amenities second time around. not bad locationGenuine Hotels.com guest review
Guy at found desk was greatGenuine Hotels.com guest review
Nothing great, but clean and comfortable - also was very quietGenuine Hotels.com guest review
"There are dirts and hair on the bed sheet."
Room cleanliness is extremely very poor. Not only bed sheet, the bath tub also has a dirt spot at the corner of it. However, 2 thumbs up to the staff for both front desk and at the breakfast area. An employee name, Dawn is very helpful, treat hotel guest with respect and has a very high standard of customer service minded !!! Make me want to come back […] but probably not due to poor cleanliness in the room. Also, we were told that it's non smoking facility but obviously someone has smoked in the elevator as the smell is very strong once we step in. Read moreGenuine Expedia guest review
"Comfortable, but lacking detail"
I was pleasantly surprised by the overall comfort of my stay. The bed was good, pillows better than average, good ambiance, nice staff, great location. My problems were; Construction started at 9 am in the parking lot. LOUD equipment!! They had cut down trees and were Grinding stumps right below my room. Then I noticed my brand new car was covered with […] wood chips from the stump grinder!! I was already crabby from being woke up, then this was upsetting! Otherwise, for the price point, I thought it was a good value Read moreGenuine Hotels.com guest review
"it was not bad"
Clean, quiet, free breakfast and great service. Its a bit far from anything, so if your going downtown, this might not be the place for you.Genuine Hotels.com guest review
Our room provided a warm, dry place to stay with a comfortable bed and wifi. Could use a mini fridge and maybe a microwave.Genuine Expedia guest review
"Chemical smell from remodeling ended up making us ill."
Should probably have walked out as soon as I walked into the lobby and saw that they were in the middle of remodeling. The smell of adhesive was so strong the desk manager had the doors open. Smell was in the halls as well, but did not seem to be in the room so that was fortunate. Awful old carpet throughout. Elevators are old and after the first trip […] up to the room and back I stopped using them since the machinery seemed like it needed major service. Room was clean, but carpet needs to be replaced. Remodel of the room had been started in the bathroom, but most of the room was dated. Bathroom counter was new and the bathroom had a new shower enclosure and floor tile, but the original 1970s toilet struggled to flush anything without multiple attempts. Shower head was not impressive and so low that I had to stoop regularly. Outlets on one side of the bed were so worn out they were unusable. Light over table did not appear to work. Bed was decent. Security latch on door was broken off. Definitely would not return, spent most of the stay making a mental list of all the things that were awful and wondering why I hadn't walked out and stayed elsewhere. Read moreGenuine Expedia guest review
Spent two nights there, very quiet, hotel clerk was very good to us.Genuine Expedia guest review
"Near busy street but room was quiet"
We had no complaints.Genuine Hotels.com guest review
"Nice, friendly staff in an older but clean hotel."
This is a no frills, older hotel. The staff are friendly, the breakfast is lean but sufficient, and the rooms are a bit old but everything is nicely clean.Genuine Expedia guest review
This was a great location. The problem was it needs to be updated. The pillows and bedding were dusty. The carpeting was very frayed. Vacumning was needed in the hallways. The staff was very friendly and nice. This was a low score due to the updating needed.Genuine Expedia guest review
"OK Place to Stay"
The hotel seems older and a bit dark. It is not easy to find, but once you do find it, it is easier to get to. Electricity went out for a short time in the morning when we needed to shower...Genuine Expedia guest review
The place is old and small inside. Smells bad and has poor lighting. The receptionist was unpleasant and seemed as if he did not want to be there either.Genuine Hotels.com guest review
"Close to everything"
Quiet (never heard the 2 dozen teenagers staying above us). Pet friendly, no smoking. The staff was friendly and helpful. My only complaint would be no mini-fridge, microwave, and most important, no comfortable chair.Genuine Expedia guest review
"Poor customer service"
Refrigerated truck allowed to idle all night outside my bedroom window. Several complaints to hotel staff rendered a suggestion that I move to another room. I couldn't understand why I had to pack up all my belongings and move to another room when they could just move the truck.Genuine Expedia guest review
Best that could be done with an old facilityGenuine Hotels.com guest review
"free breakfast to have scrambled eggs & bacon"
Cold hard boiled eggs doesn't start off the day well. I'll go back to Best Western Plus for the rest of the trip.Genuine Hotels.com guest review
"Nice, clean hotel"
The rooms are clean, the staff is friendly and the breakfast is a nice way to save a bit of money. I always stay here when I visit the Portland area.Genuine Expedia guest review
"nice room good price"
Good price for a clean large room. Nice to have coffee etc in AM. Good location to head to OR coast.Genuine Hotels.com guest review
"Nice Clean motel despite its age"
Although it is showing its age, this is a nice, clean and comfortable motel close to Portland. The staff was friendly and efficient and the bkfst was good.Genuine Expedia guest review
"Nice Motel for good price"
Had 3 rooms for family and all were pleased.Genuine Hotels.com guest review
"What I expected"
This hotel was just what I expected and what I wanted for the price. The room was clean, the bed was comfortable, breakfast was adequate, the front desk was efficient and helpful. The location was easy to get to--just off the freeway. I did, after reading other reviews, call ahead and ask to be put in a room that had been updated and was in a quiet […] location. Read moreGenuine Hotels.com guest review
"Not too bad"
Was pretty happy with overall service and amenities. Unhappy the pool was out of service and expedia knew nothing about it. sucked cause that was the whole reason i booked at this particular hotel.Genuine Expedia guest review
"Good stopping place"
It was right off I-5 outside Portland. I was coming from the north and didn't have a map showing exactly how to get there so I called the hotel and was given super directions which got me right there. When I wanted to go downtown with kids the gentleman at reception gave me great advice regarding getting there by bus.Genuine Expedia guest review
"easy to get to"
the location (off PAC HWY) was easy to find and quick to reach from Powell's (the reason we were in town) and just a short hop to the Beaverton Bakery (the other reason). The room quiet and the beds comfortable. I did miss a microwave and frig. The shower could have been cleaned better (couple of hairs left in it), otherwise the room was fine. Breakfast […] was very crowded and of poor quality. If we stayed again we wouldn't even go down for it. Front desk staff seemed a bit too laid back...nice but needed to be just a tad more professional in manner. Read moreGenuine Expedia guest review
The hallway our room was on continually smelled of cigarette smoke. I complained and was told that people were smoking outside at the bottom of the stairs at the end of the hall, and the smoke was coming up. Maybe, but it was an unpleasant problem. Vending machine on the floor was out, had to go to lobby for ice or vending. Room was reasonably clean […] and breakfast was ok. Read moreGenuine Hotels.com guest review
"You get what you pay for"
My daughter and my 8 month old grandbaby and I stayed here at this hotel and was given a room on the first floor, we walked into the room and it smelled so bad of cigarette smoke. I told my daughter that I cannot stay in this room because of the smell. We were given another room and it was better however the pillows and beds were uncomfortable. The […] comforters on the beds smelled bad, needs washing. so I guess with this hotel having such low rates, you just get what you pay for. Read moreGenuine Expedia guest review
"Short drive to downtown Portland"
Clean, spacious room, excellent hotel staff, good breakfast. Everything just looked well-kept.Genuine Hotels.com guest review
"not for the handicaped"
There are only 2 handicap parking places. Most of the parking is out back where there is a long, steep stair case that also leads to the pool from the hotel. If you are handicap, look elsewhere. Also, I had reservations. I arrived at 7 pm and still had to wait about a half hour before my room was ready.Genuine Hotels.com guest review
"Good hotel for star level"
Very pleasant, decent breakfast. It's a good place in transit. Rooms are not bad.Genuine Expedia guest review
"Very nice reception"
The person who greeted me was very friendly and nice. This is a perfectly good hotel to stay at and a great value for the price. Everything was clean and the bed was very comfortable. It was a bit out of my way, but it was thankfully available. Overall a great valueGenuine Hotels.com guest review
We were not happy with the stay. The facilities needed upgrading. The TV spratically worked. The breakfast room felt like a disaster relief center. Food was terrible. Would not repeat visit.Genuine Hotels.com guest review
A nice, quiet location, but close to shopping and other places I planned to go. I really enjoyed my stay!Genuine Hotels.com guest review
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