We stayed here on a hospital visit. The hotel was flexible, and they let us check in early in the morning. Had a little trouble getting checked into a room that was clean, but overall we were happy that they worked with us. They are renovating the hotel, starting to look much nicer. Really like the location, very close to a lot of stores and to the […] highway. Read moreGenuine Hotels.com guest review
"not what I expected"
first there were no microwave, no fridge as promised no extra towels, no extra soap as requested not a single tv channel in Spanish if I knew hotel was under construccion....I would never stayed thereGenuine Hotels.com guest review
"It was ok"
So far it was ok. The receptionist bump us to a lower level room after learning I have a sleeping baby instead of a 4th flr room she got us to 1st flr. The room was ok until the airconditioner stop working but since i was colder outside the room was nice and warm.Genuine Hotels.com guest review
"Great Valentine stay"
wonderfulGenuine Hotels.com guest review
"good place to stay close to I-5"
every thing was fine except for breakfast. had minimum choice - cereal, coffee, boiledceggs , muffins. they should have something else for vegetarians. - potatoes or something else.Genuine Hotels.com guest review
"Good enough to stay again."
Hotel was mostly convenient to the location of my business meeting and I will probably use it again. Room was a little crowded by the size of the large over-stuffed chair and ottoman but manageable. If there had been 2 of us in the room, but would have been uncomfortable to move around and we would have gotten into each other's way. Breakfast was acceptable. […] The front parking was sparse and not all that convenient. There was more parking in the back, but it required a set of steep stairs to access the back entrance. Read moreGenuine Hotels.com guest review
It was fine.Genuine Hotels.com guest review
"Very good stay."
The room I booked was supposed to have a refrigerator and microwave. The room I was given did not have them. I spoke with the front desk clerk and he explained that the rooms with those amenities were more expensive. I showed him my confirmation email and he was vert nice and told me he would accomidate me and gave me a new room. Excellent customer […] service. Hotel was very nice, clean and had a very friendly staff. Would recommend. Read moreGenuine Hotels.com guest review
"Summary of stay"
Nice hotel, friendly staff but entire hotel is supposed to be Non-smoking. When we arrived, a man was leaning out of his room window smoking not far from the front door--not very welcoming!Genuine Hotels.com guest review
Problem with hair dryer and the second day the clerk wouldn't let me use another empty room for a few minutes. Had to leave on a wet foggy morning with wet hair.Genuine Hotels.com guest review
"Best thing about it was the staff"
Staff was friendly, room was average, breakfast could have been better.Genuine Hotels.com guest review
"Just an overnighter"
Nothing special to tell as it was a cold night and didn't go out - just crashed for the night.Genuine Expedia guest review
"Over night stay"
Our second stay at the Tigard Quality Inn. Nice clean and quite room. Very helpful front desk. Got a good night's sleep. Nice breakfast bar, too.Genuine Hotels.com guest review
"Shopping shopping shopping"
I up graded our room with no trouble at allGenuine Hotels.com guest review
"arrived to find room not cleaned from last people"
room we had reserved was not cleaned...bed unmade and soiled, "poop" in the toilet...Went to desk and was unable to get a room like the one we reserved. had to get two queen beds instead of king. My wife is handicapped and had to go a lot further to get to replacement room. personnel were very nice and apologetic. the new room also had very little toilet […] paper. one was empty an other one less than a quarter inch...we were not impressed but rater disappointed. Read moreGenuine Expedia guest review
Nuce overnite. Pool closed for winter. No spa.Genuine Hotels.com guest review
Wish they would have mini fridge and microwaveGenuine Hotels.com guest review
"little more quality"
Everything was nice but for true quality I would expect a microwave and a mini fridge. cause when you are there alone and you order pizza and soda you have a soda and pizza left when you are there alone it would be nice if I didn't have to waste the pizza... and the only complaint I had was there was a crying child that wouldn't stop crying for hours […] and cops in the hotel very disconcerting. If I am there alone it is because I was in search of quietness to have a child crying uncontrollably for hours didn't help me relax Read moreGenuine Hotels.com guest review
"Clean and quiet"
We wanted an economical place to stay near Portland. Quality Inn fit the bill. It was clean and the bed was comfortable with crisp clean sheets. Breakfast was okay.Genuine Hotels.com guest review
"Hotel is dated, but OK."
It's an old or dated hotel, but it's OK for the price. It had that old smell to it. Will I stay there again? No.Genuine Hotels.com guest review
Above average. Clean. Shower/tub was a bit small. Shower head was about chest high for me... I'm only 5ft 10.Genuine Expedia guest review
"poor service on the check-in counter."
Arrive at the check-in counter where there were 2 staffs going through pile of paperwork. Stood there for a couple of minute, none of them even greet us. We, in the end have to greet them and stated that we are check-in, still didn't get acknowledge back right away, waited for a seconds then one of them looked at us and make a face expression of what […] we want instead of greeting nicely and make us feel welcomed!! Sad to say that one of the staff there are the manager. No wonder if the staff is not service minded since the manager herself doesn't show as a good sample to the staff herself. What kind of service is this ?? Read moreGenuine Expedia guest review
"Overnight in Tigard"
Nice room. We stayed one night. Had a little issue with the bathtub drain....but nothing that maintenance could'nt fix.Genuine Hotels.com guest review
It was OK but I have seen better with quality inn and other. When is concern the breakfast - not so goodGenuine Expedia guest review
"Great Place Great Staff Great Location"
While staying at the Tigard Quality Inn I was pleasantly surprised with the staff's friendliness , while checking inn the staff was very friendly . The room was nice, clean and comfy... The location was great, close to the I~5 and fast food and grocery stores... ( within walking distance )Genuine Expedia guest review
Bathroom.- dirty caulking around tub/sink/shower. -screws for toilet paper holder loose. room- fire alarm was beeping, so I removed & gave to front desk after 2nd day....never fixed & Replaced. Breakfast - room temperature coffee. -cream bottle was crusted.Genuine Expedia guest review
ok, room securtiy needs to be addressed, sercurity chain was broken on our room. Would have like to have a screen in our window. All hallways were extremely hot, need to improved ventation.Genuine Expedia guest review
"Great deal for the money"
Convenient to the freeway, large, clean room and comfortable beds for the price, we were very pleasantly surprised. Would definitely stay here again.Genuine Hotels.com guest review
The room was very clean and smeld good. I came back ans saty tow more nights. 20 minutes from Downtown Saturday Market.Genuine Hotels.com guest review
It is a convenient clean hotel right off of I-5 on the Tigard/SW Portland border.Genuine Expedia guest review
"Nice restaurants close by"
The rooms were very clean, beds were comfortable and there was plenty of hot water for showers! A couple of issues, I indicated in my online reservation that I wished two rooms on the first floor as I had handicapped folks with me but when we got there there was none and the rooms reserved were far from the elevator. The receptionist was able to get […] one close to the elevator but the second was a distance away. The juice machines were out of order for breakfast but the breakfast itself was quite good with a nice variety. Read moreGenuine Hotels.com guest review
1) Not all entrance signs were working at night, busy main road. 2) The front parking lot with the only mobility impaired access was blocked off, my 84 year old mother and sister with mobility issues had to climb the back stairs while I played pack mule with all the luggage. 3) First room assigned had not been cleaned. 4) Second room assigned was clean […] and in good condition. 5) First day, lower back parking lot blocked off also, had to use second flight of stairs to get into the hotel in the heat of the day. 6) Breakfast room was smaller than our hotel room, had 4 attendants who couldn't keep the room stocked, we ate elsewhere. 7) got a kurt note on our door from the Head of Housekeeping that our room wasn't cleaned because we had left the "Do Not Disturb" sign on the door, we submitted request for no cleaning to the housekeeper on our floor. SAVING GRACES OF OUR STAY. The young man at the front desk was cheerful, accommodating as best he could, positive and professional, he should be the manager and get a raise. A---, our housekeeper on our floor, was very pleasant, gave us extra coffee, and offered to be of service. Read moreGenuine Hotels.com guest review
"was ok but not worth the price"
the lock on our door was broke and the bathtub didnt hold water. walls were very thin so all night we could hear the ice machine when people would use it.Genuine Expedia guest review
For the most part, this place was fine, but the internet connection and speed was lousy, something that is important to me when I'm traveling. In fact, I missed an important purchase because the internet was so agonizingly slow. And, of course, the girls and I'm sorry, but they were just girls, not adults, new nothing about computers, internet, etc […] so were of no help. Also, since I couldn't get anything done on the computer, so I turned on the TV and guess what, lousy there, too. Very small screen, very few channels, poor picture quality, and no movie service at all. I finally had to give up and get some reading done, if you can imagine!! Of course, if I was inclined, there was an adult video store next door, and several lap dance bars just down the road. In other words, not a great neighborhood. To bad. Otherwise the place was decent. Read moreGenuine Hotels.com guest review
"Service with a Smile Smooths Out Wrinkles"
The check in (at 6:00) to about 25 minutes - two guests in line ahead of me at a front desk staffed by only one service provider and a computer system that was unresponsive. To the good, the one attendant (Nadia) remained sympathetic, upbeat and pleasant. The room my partner and I were given was roughly the size of a child's bedroom, right next to the […] elevators and with no WiFi service. Luckily, Nadia embodied the promise that your hotel will make things right and moved us to a standard room with double beds that was easily twice as big as the previous room and in which WiFi service was available. Good customer service saved the day and turned things around, but one has to question why a prepaid reservation was afforded such shabby initial accommodations when the hotel was obviously not full and our check in was well after the time we were allowed to check in. Read moreGenuine Hotels.com guest review
"Easy to get to, close shopping"
The staff was very helpful, they had our reservation on the desk and waiting whien we arrived. The bed was very comfortable. Our only complaint was that we couldn't stay another night.Genuine Hotels.com guest review
"Tigard quality inn"
Not a great neighborhood. Next to electrical relay station. Older hotel. generally clean. Room a little cramped.Genuine Expedia guest review
"One of the worst hotal experiances I've ever had"
We did not stay. When we arrived we were told that even though we had a reservation there was no room ready for us. The girl at the desk was more interested in getting out of there then helping us. The man, Zack, behind the counter told me ,the few rooms available had not been made yet. I ask him ,how long til they're made up? He told me he had never […] made up a room before and he did not know, at which point we left. Another disapointing experience at your chain of hotels. When will I learn ? Read moreGenuine Hotels.com guest review
"All good except...."
We stayed there for a Friday and Saturday, left for Sunday to tour and came back for Monday and Tuesday. Friday and Saturday were more expensive but we were on the second floor and everything was fine. However, when we came back on Monday, we were put on the 4th floor which is not as nice. We wasted money on food we had because we were not given a refrigerator […] or microwave as we were supposed to have. The front office told us they did not have any they could provide. Also there was a loud squealing from a shower that woke us up it was so loud. So the first two days I'd give it a 3-4 but the second two days a 2. However both times the room was very clean. Read moreGenuine Hotels.com guest review
Great.. Clean... Good area... A little spendy but good hotel.. Short shower head tho ehhGenuine Hotels.com guest review
Clean, comfortable, close to OHSUGenuine Hotels.com guest review
Key card coder at front desk not functioning. Advice from front desk, "Well if you leave the room you'll need to leave the door open a little so you can get back in. Really?Genuine Hotels.com guest review
All in all it was a typical hotel,room wasn't ready due to laundry problems.Pillows are lumpy.Genuine Hotels.com guest review
Suppose to have internet . We don't have it.Genuine Hotels.com guest review
"Fine, except for breakfast."
The hotel is older, but well maintained and the rooms were clean. The bathroom did not have the sink/mirror separate from the toilet/shower. The only really disappointing part was the breakfast. Even by economy hotel standards, the breakfast was pathetic and the staff apathetic when I asked for assistance.Genuine Hotels.com guest review
"Nice and clean"
we were comfortable in a clean room. Everything we needed was fine. And we have no complaints. I was satisfied we booked a room there.Genuine Hotels.com guest review
Swimming pool is small and the water is cold. Breakfast area is small. Suggest that they move the breakfast area to the conference room.Genuine Hotels.com guest review
Location worked well for us; staff was very friendly.Genuine Hotels.com guest review
Good choiceGenuine Hotels.com guest review
"south of portland"
hotel was okay. power plant next to pool not very inviting.Genuine Hotels.com guest review
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