"New name, very old condition"
Dirty carpet, clogged toilet, very noisy air-con, chair with broken arm, bad smell in corridor.Genuine Hotels.com guest review
"Not a pleasant stay"
When we checked in we were given a room on the 2nd floor. We walked into the room and were shocked to see that it looked nothing like the pictures online. It was dirty, very old furniture, old bedding, it smelled moldy and musty and really in very bad shape. It was late, we had a long flight from florida and we were exhausted. We could not see ourselves […] staying here for even one night. I went back to the front desk for an explanation and to find out what their cxl policy was. A different front desk person tells me that we were given a non-renovated room but if we like she can move us to the 3rd floor to the renovated room. This room was always available. The hotel was not full. Why were we not given a clean, renovated room to begin with. Was it because it was book thru Hotels.com at discounted price and not full price. I had to threaten to cxl my reservation before they moved us. Very dissapointed and a unpleasant start to our vacation. The renovated room looked just like the pics online. The cleaning staff were very pleasant and helpful. That is the only nice thing I can say about this hotel. Read moreGenuine Hotels.com guest review
"Decent value for the price."
If you need a clean serviceable room, in a handy location in Markham, the Park Inn by Radisson is not bad for the money. Positives: welcoming staff at check-in. Very comfortable bed. Decent internet. Good room lighting. Negative: hallways, room walls and flooring, and furniture a bit worn around the edges. Parking lot small. Shower curtain very mildewy. […] Not a Marriott room, but decent value for the money. Read moreGenuine Expedia guest review
"very nice hotel, had a very nice stay."
i enjoyed very much, rooms are nice, modern and clean, very comfortable.Genuine Hotels.com guest review
"family vacation on budget"
overall, not much change since we stayed on the old wing which has not renovated yet. We booked this hotel because of the beautiful picture on the web. It is now cleaner than when it was Howard Johnson, front desk changed a bit, bath room needs renovation. I spent about 46-75 CAD before but now it cost 90!. I still like the pool ,the sauna and Jacu […] zzi. Read moreGenuine Hotels.com guest review
"Very good and comfortable hotel."
The hotel is decent and clean. Overall, a very pleasant experience. The only negative I can think of is the breakfast....the coffee and juices were diluted so much that they tasted like water.Genuine Expedia guest review
Our room was very clean and fresh. The staff was helpful and friendly.Genuine Expedia guest review
"Comfortable Stay, Friendly Staff"
The room was very nice, especially for the price in the area. The beds were very comfortable. The hall I was in smelled a little like smoke although it was a non smoking hotel. But I think it was on the same side of the hotel that the outside smoking are was located. I also found something left in my refrigerator but they sent someone promptly to remove […] it. The cleaning lady, Sarita, apologized the next day for overlooking it. She was very nice and friendly. She was extremely helpful. Every morning she would ask if we would like for her to enter our room for cleaning. She did a great job with freshening up our area and it smelled very fresh for the rest of our stay. The restaurant was also good, They served very good portions. The room had a refrigerator and microwave which was very helpful. Read moreGenuine Hotels.com guest review
This hotel should not be represented on Expedia. They misrepresented their facilities. THey claimed to have non-smoking rooms with two queen beds I booked my reservation relying on that information. The rooms they gave me and my guests were smoking rooms with no smoking signs posted. The smell in the hallway was enough to make us retch. THe baseboards […] in the room appeared to be rarely cleaned. The wall paper was peeling, the ceiling had a large water stain and peeling paper. The furnishings resembled something from a college dorm room - cheap and mismatched. The matresses were worn out. When I asked to move to a genuine non-smoking room, the desk clerk admitted they had no real non-smoking rooms with queen beds. My guests and I were stuck. The evening desk clerk gave me bad advice on three seperate occassions. Overall, it was a terrible experience. Read moreGenuine Expedia guest review
pros: location, price, friendly front desk, updated Lobby cons: soft bed, small parking lot, unauthorized credit card charge from hotel, too friendly cleaning lady!!!Genuine Hotels.com guest review
My stay was short but we had good customer service from the clerk at the front desk. he was very helpful in answering our questions.Genuine Hotels.com guest review
Good : Nice. Clean. Modern. Service is nice. A little duck and the flower in the bathroom is very nice. Beautiful glass shower (I don't like to take a bath in a public place ). Nice room. Swimming pool + sauna +spa bath. Bad : small beds (should choose queen bed). packing lot slippery. some light in room is burn. does not in waking nor biking distance […] of any place. good place. recommen it. Read moreGenuine Hotels.com guest review
"Six day stay."
We arrived in Markham about 7:00 PM on a Tuesday. It was cold and snowing outside but it was warm and cozy inside. The front desk staff were courteous and helpful. Our room was very comfortable and well kept. The day time cleaning staff were very pleasant and cheerful. We recommend the hotel and would be happy to return.Genuine Expedia guest review
Parking lot was never plowed - snow was over our shoetops! For the one night we were there - not too bad! The gym equipment didn't work properly.Genuine Hotels.com guest review
"Very good hotel, with perfect conditions"
good, very niceGenuine Hotels.com guest review
"Very nice place - convenient location"
The entire hotel and room was very nice and updated. The only thing that I didn't like about this place was the in-room heater/air conditioner is old and has knobs that make it difficult to dial in a good temperature. The room had to be 80F when I got there and although it was below 0 outside, I could not get the room much cooler and was too hot all […] night. They should install thermostats for the heating units. Also, some TV channels didn't work. I would stay again though. Read moreGenuine Hotels.com guest review
"Sub-zero NYe trip to Toronto"
No frills, as described in details and reviews. Location close to main roads and centers. Nice warm indoor pool for kids to play in. The parking lot could have been managed better with snow and ice blanketing the town.Genuine Hotels.com guest review
It looks the hotel is remodeled recently and it looks nice; however, the heater/air conditioner is very old. It is noisy. Thermostat is very old style. It is impossible to set the room to a confort temperature. With the excellent price and the good remodeled condition, we cannot complaint too much. It is still worth to stay in this hotel.Genuine Hotels.com guest review
"Could be better"
Room was pretty nice. There were some red stain spots on carpet by the bed. kind of disgusting. Should have cleaned it better for stain removal.Genuine Hotels.com guest review
"Park Inn Radisson Markham, Ontario, Canada"
Happy with overall standard. Would stay there again.Genuine Hotels.com guest review
"Slow like molas internet"
Overall hotel quality is good. But internet service is slower than dial up modem 12, 15 years ago. Had to go the nearby McDonald to do work. May as well indicate than there is no internet service at the hotel.Genuine Hotels.com guest review
Great location, it is located right off from the express way.Genuine Hotels.com guest review
"Great quality for the price"
Hotel rate is cheap in the area. Clean rooms and very new decoration. Friendly staff.Genuine Hotels.com guest review
"Nice recently refurbished hotel"
spent there two nights and was enjoyed my stay. Rooms are nicely decorated, size is perfect for what a business trip needs. Bathroom is tiny but feel fresh and modern. In the details, Haribo's gummy on the bed,... you feel that management is doing an effort to be different. I would have rated the hotel excellent if the dining room was not so sad and […] so boring. It seems that this part of the hotel, has not been treated the same way as the rest.... Bring some plants,..make it alive and it will be a very good price-quality hotel in this region. Read moreGenuine Expedia guest review
"Park Inn find, Hotels, Inc misinformed re location"
The stay was fine. My requirements were minimal and were met. Unfortunately the Hotels, Inc misinformed me about the location. I was told the Park Inn was walking distance to the Sheraton Parkway, where my seminar was being held. That bit of wrong information cost me 6 cab rides at $12.00 each, a total of $78.00! Plus I was very upset that I wasn't […] told that, even with prepaying my bill, I would be required to make a $100 security deposit OR give them my credit card no. I am an 84 year young non-smoker, alone in the room, and certainly not a security risk. Hotels, Inc should reimburse me for the cab fares I was forced to pay due to a 2.3 kilometer distance between the two hotels! Read moreGenuine Hotels.com guest review
"it is OK for just staying with tight budget"
It was just OK with the tight budget. I probably will look for some bed and breakfast instead? the carpet looked very old. they probably just modified the bathroom to make it look cool, but Not very attractive to me for staying long. 1 or 2 nights if you have a tight budget.Genuine Expedia guest review
GoodGenuine Hotels.com guest review
"Well worth the price of the room"
Front desk is extremely friendly and helpful. Actually have a more quite surrounding than most high rise hotel on Hwy 7. It is a very convenient location and is less than 2 mins after we make the turn from Hwy 7. I was told this is an old hotel but currently been renovated and is quite nice and modern.Genuine Hotels.com guest review
"Good Place to Crash--Long Way from the City"
This is a good hotel for the money, but it is a bit difficult to get to the city if you don't have a car. With a car, it is a really easy drive to downtown. Without a car, try to jump on the V-line (purple) to Unionville Station (travelling east) and from there you can get a bus or train to the downtown. We really enjoyed the pool and sauna.Genuine Expedia guest review
"Close to Food and Stores, Highways"
Very good.Genuine Hotels.com guest review
"Short stay only"
Service is good, and rooms are constantly kept clean. However there's a good lack of proper ventilation in the rooms making them not very suitable of an environment for long stays.Genuine Expedia guest review
"Very unprofessional staff"
The rooms were decent however when we turned on the heater, a terrible burning smell came on and the smoke detector went off. The night staff came in and opened a window to let out the smell and said he would just give us blankets and to sleep with the windows open to let out the smell. Wth! It was cold and we asked for a new room which we got after […] insisting the burning smell was too bad to sleep in. Would not sleep here again! Read moreGenuine Expedia guest review
"Very nice hotel, at the right price"
Hotel room was clean, modern looking, and comfortable. Staff was very friendly. Would stay againGenuine Expedia guest review
"stop over on way home"
Room was ok, upgraded budget type room (Red Roof). Really nice bathroom. Pool & exercise room were clean and well maintained. Resturant was adequate with a bar. The business center is 2 computers in the lobby, busy with young adults. I would not book this hotel for the price $95 when other hotels are close maybe a bit more expensive but better choi […] ces. Read moreGenuine Hotels.com guest review
"SURPRISE ON CROSS CANADA ROAD TRIP"
The hotel room was incredible and a great surprise for the price.this is a great place to stay when traveling across Canada.Genuine Hotels.com guest review
Response by Park Inn By Radisson Toronto - Markham Thank you for your kind feedback.
The hotel was very nice. The room was very maintain and clean. It has all services given its size. Very please with my stay.Genuine Expedia guest review
"Hotel for the foodist."
I was looking for a room close to Toronto without paying the Toronto price. This place a great find. From the outside, the place looked like a motel, but the room was clearly not, and that was what mattered. We had a newer renovated room with a king size bed. Just a note of caution here, they feature an eastern king, which is wider but shorter. My husband […] is a 6 ft Californian,his foot hung off just a bit off the bottom. the room and bathroom was well lit, perfect for makeup in the morning. We had fridge and microwave. Extremely close to the freeway, we did ask for a room as far as possible from the freeway, so we did not hear any freeway noise. Extremely close to First Markham Place, a central Chinese shopping center. Actually there was quite a few shopping areas near here. Overall, great deal for the buck, would stay here again. Note that I did not utilize the pool or dining available here. Read moreGenuine Expedia guest review
I was pleasantly surprised with this room. Everything you needed was there. Refrigerator, microwave, coffee maker. The sofa was a nice addition. Much more comfortable than having to sit only on the bed. The bed was very comfortable, too. Would defiantly stay again.Genuine Expedia guest review
Renovated room, clean but the mattress is not as comfortable as I thought.Genuine Expedia guest review
"Nice hotel not far from Toronto"
Me and my wife loved out stay here. The staff were super nice and the rooms were great. My favorite part are the bathrooms. Great shower and sink.Genuine Expedia guest review
We we're put in a room that was one of the recent remodels. We go to deadbolt the door it would not lock. My husband helped the maintenance person determine the lock and frame were misaligned but if you lifted the door a bit it locked. I turn around and their was a huge centipede on the wall GROSS. I call the front desk and they move us to a new room […] that had not yet been remodeled. We were also noticing the poor remodeling work. If I were the owner of this hotel I have taken issue with the work that was done. Unfortunately we will never visit this hotel again. On a positive note.: the staff was very friendly and helpful. Read moreGenuine Expedia guest review
The hotel is good, not luxurious. The room had a good size and the bed was comfortable. The food is very good and staff very friendlyGenuine Expedia guest review
"Good Hotel at a Good price!"
I had an excellent stay at the hotel. Room was really nice and clean. I definitely would recommend this hotel to others.Genuine Expedia guest review
Nice, clean and convenient location. But very weak Wi-Fi signal in roomGenuine Expedia guest review
"Convenient for my stay"
Comfortable hotel. Desparately needs new carpet. Carpets badly stained which makes the whole hotel seem unclean. Rooms kept clean otherwise. Housekeeping staff very customer focused. Front desk staff friendly. It would be nice to have softer towels.Genuine Hotels.com guest review
"No stor close. You must either cab or walk for"
So many different ofer for early checking rate this mean that at middle of night they want to take advantage even you been told lower rate beforGenuine Expedia guest review
That was the most disgusting hotel I have ever seen. There was mold on the ceiling of the bathroom and the entire hotel smelled of decay. The wallpaper was coming off the wall. There were also holes in the wallGenuine Hotels.com guest review
Response by Park Inn By Radisson Toronto - Markham Thank you for your comments regarding your recent stay with us. We apologize for the issues you experienced including the cleanliness of the hotel hallways and room condition. Please be assured that your feedback is greatly appreciated and will be reviewed by our management team to further improve service.
From the area and outside of the hotel I was very skeptical when I pulled up in the parking lot. However, the hotel has been updated and the room was very clean, comfortable, and the hotel staff very attentive.Genuine Hotels.com guest review
No goodGenuine Hotels.com guest review
Response by Park Inn By Radisson Toronto - Markham Thank you for your review from your recent stay. We apologize for the issues you experienced and hope to see you again soon in the future.
"Nice location but room not clean"
I have to admire that the front desk is very nice and check in within one mintus. And they have a rubber ducki in the bathroom which is very nice. However, the towels are not soft and hair dryer does not work. Called front desk and got a replacement but so dirty. Have to wear shoes in the room because the carpet is dirty. And has smell in the elevor, […] the carpet in the hallway and elevohor will need to be replaced because is so dirty. You got what you pay for. Read moreGenuine Expedia guest review
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