"it was adequate"
There wasn't anything fancy, but it seemed clean enough. Everything worked and staff was friendlyGenuine Hotels.com guest review
"overcharged for room rate."
This hotel is usually only 60 dollars a night. I paid 200.00 just cause there was a tough mudder event being hosted nearby. Hotel smells musty and the restrooms have mold growing inside the shower. Being charged 200 a night I figured I would of had gotten nicer place to stay.Genuine Hotels.com guest review
"Nice hotel for the price ."
Front desk clerk "joe" was the nicest clerk We ever met and we travel often . He was Very helpful with everything ! Even after returning to our room at 3 am he was able to bring us towels in a matter of minutes !!! Hotel was recently painted . We stayed on 3 rd floor , non smoking , king bed . Our room was big . Bed was ok . Fridge & micro were clean […] . Small closet , but it was enough . Sheets and towels were clean. There was not a coffee pot, but they have a continental breakfast in morning. Franklin is a nice area to stay . We would stay here again for the price . Read moreGenuine Expedia guest review
Nice overall. Breakfast was poor and closed at 9 am. That's what I didn't like about it.Genuine Expedia guest review
"Fits the Need"
Hotel is fine for what I needed.Genuine Hotels.com guest review
We did NOT stay at this hotel. After checking in (2 rooms booked) we noticed a STRONG smell of cigarette smoke after getting off the elevator. The smell had permeated the 2 rooms we had booked and these NON-SMOKING rooms were totally unsatisfactory. The hotel staff could not get us other satisfactory rooms so we left the hotel and found rooms across […] the street at the Comfort Inn. Read moreGenuine Expedia guest review
"Not at all maintained."
There were stains on the box springs, stains on the comforters, and stains on the lampshades. When the person in the room above us took a shower, our ceiling leaked into our bathtub and through our bathroom vent. The hallway was very stinky and the breakfast offerings were minimal. I could hear our neighbors talking and toilets flushing. For a total […] bill of $90, this place was a ripoff. Expedia had this at 2 stars, but this does not compare to the typical 2 star hotel. I'm not very picky, but this room disappointed me greatly. Read moreGenuine Expedia guest review
If you are looking for a family hotel with decent rates this one would fit the bill. We had no trouble getting to the venues for the AAU girls state tournament. The only disappointment was the breakfast was not as good as it could be. The hours were only 6 a.m. to 9a.m. Who wants to get up that early for frozen waffles, toast, or cold cereal.Genuine Expedia guest review
Will not stay here again and do not recommend to any one else. Room smelled of mold and mildew. Asked for a different room, only one available. When entered the alternate room, it smelled of urine.Genuine Hotels.com guest review
They don't change the blankets on the beds nor the bedspread.Genuine Hotels.com guest review
"Conveniently located to what we did"
It wa okay. Beds were not very comfortable. Attendant was very knowledgeable and service with him was great.Genuine Expedia guest review
"Not a B&B, uncomfy"
The bed was the most uncomfortable bed I've ever tried to sleep on, hard as a rock. Yes there was breakfast but it could've been a better selection even on a limited budget. Thankfully there was plenty of coffee. Staff was decent. Room was clean.Genuine Expedia guest review
"A great value inn"
Comfortable clean rooms Minimal continental breakfast Unappealing front desk and eating areaGenuine Expedia guest review
3 night business trip. For the low rate you get more than other hotels at the same price. No major complaints, just small stuff like tv picture flickered when I walked in the room; all lights in the room were controlled by the switch at the door; furnishings were outdated; breakfast was mediocre at best; on the plus side, great location close to everything, […] staff was friendly, room was clean. Read moreGenuine Expedia guest review
The rooms were ok. I paid 64 a night and they say i got a good deal. Well in my hometown them same rooms are like 35 bucks. Then to make it worst the ppl ahead of me paid 150. It was just ok. Hotels.com has them very overrated i'd say 2out of 5Genuine Hotels.com guest review
"Get what you pay for."
Clean but bed was very uncomfortable. Appearance was poor and morning breakfast was not eating. The only good quality was it was cheap but the night before the hotel charged almost double the price I got through Hotels.com.Genuine Hotels.com guest review
We hadn't planned on staying in Franklin, but everything else was booked closer to Nashville. So, this wasn't our first choice or the most convenient for our family of 5, but at least we had a place to stay. The staff was very courteous and the rooms were clean. We were able to see some parts of Tennessee that we otherwise wouldn't have if we had stayed […] somewhere else. Read moreGenuine Hotels.com guest review
Great price was the only reason we stayed here. Didnt like the fact that the hallways smelled like cigarettes and its very outdated.Genuine Hotels.com guest review
"Close to the freeway"
Not very appealing, just didn't have a good feel about the surroundingsGenuine Expedia guest review
"Won't stay again"
For the price we paid, I was upset with what we got. The bathroom door would not close. The hallways reeked of cigarette smoke and the air conditioner barely worked. We had it on 10 cool and it wouldn't cool our room. There were people loudly in the halls all hours and and some kind of alarm or buzzer kept going off all through the night.The free breakfast […] was frozen waffles and there was only 1 gallon of milk for everyone there. Read moreGenuine Hotels.com guest review
"not the best"
They are way over priced for their condition. The room had not been cleaned and very bad customer service. I will never stay again!!Genuine Hotels.com guest review
This hotel is lacking in several different areas. The sink in the bathroom did not drain. I took the piece out so it would drain. Light in the bathroom is terrible and the heat lamp did not work. The bathroom door would not close all the way. The smoke detector was hanging from the ceiling by the wire. The carpet was dirty and had not been vacuumed. […] Breakfast was something short of breakfast. Will not reccommend and will not go back to this hotel. Read moreGenuine Expedia guest review
"Girls Night Out"
Sufficient for a last minute one night stay. Hotel staff was great, rooms were sufficiently clean, pillows were super flat. Wish I had brought my own! Continental breakfast was barely continental. All we needed was a clean, safe place to crash for the night and this was the last minute ticket. Didn't expect much fanciness and this place was no frills. […] No smoking floor smelled like cigarette smoke but the room did not. Read moreGenuine Expedia guest review
"Good place to lay your head"
Very friendly staff! Very accommodating. Comfortable. Great choice for a few nights, especially with WIFI and breakfast.Genuine Hotels.com guest review
"If you're desperate..."
This was the only availavlble room I could find in the area at 5:30 on a Friday night. It's conveniently located in Franklin right off of I-65 and the staff was polite a courteous but the room itself was extremely unpleasant. I was greeted by the smell of paint and cigarette smoke. Then I found someone else's dirty socks under the bed. The sheets were […] threadbare in places and many of the surfaces had a visible layer if dust. I felt uncomfortable unpacking my things , afraid they would get dirty. The refrigerator made an eerie noise all night long. All this being said this hotel was extremely inexpensive. I guess you get what you pay for. Read moreGenuine Hotels.com guest review
"Pictures don't match what is offered"
One nice hotel clerk at Night, but the lobby was crowded, breakfast food pitiful and display of it was non appetizing. Rooms did not ahve microfridge as promised adn the ice machine was down for two days. Crowded room with unecessary furniture stuffed in room.Genuine Hotels.com guest review
"Horrible bed, pillows, coffee. Overpriced."
Other than location and price, our priorities are a clean comfortable room a good cup of coffee in the morning. The hotel is clean and staff was friendly and helpful. The king size bed was terrible. Horribly uncomfortable mattress and flat pillows. Room lighting was weird. Could not turn on lights near the bed without having entry hall switch on which […] left bright entry light on! Weird. Hoping for good coffee after uncomfortable night, we were very disappointed. Bad coffee with powdered "creamer". No excuse for a hotel not to have decent beds and coffee, and the cost of the room was much MORE than I usually pay for better quality hotels. Read moreGenuine Expedia guest review
We got into the hotel at 1:30am, fell asleep about 2:30am and was woken up at 7:15am to the sound of power tools working on the room above us. Who makes these kinds of decisions and policies? Went to the front desk and asked for 1/3 off the room because I only got 2/3 of a night's sleep and was given a deer in the headlights look. This place is no good […] and has no idea what the hospitality business is about. Run away from here. Read moreGenuine Hotels.com guest review
Very disappointed. Hotel needs to be updated. Very old. I wouldn't stay here again.Genuine Hotels.com guest review
Stayed there for two nights and the room was clean and breakfast was good. I would stay againGenuine Hotels.com guest review
"Definitely not Amercia's best value..."
Had issues with toilet, called front desk and was told that it was normal. Also encouraged to flush it three times and it would work. The bed was hard as a floor. The fan in the bathroom did not work. The room was very out of date. The coach in the room was a hazard if sat on. Lastly the breakfast provided was shocking and not your normal continental […] breakfast, this was very disappointing. Read moreGenuine Hotels.com guest review
"Snowbirds on the way home"
The room was larger than many comparable hotels. The room and bathroom were clean. The beds were not super padded, but we slept just fine on them. Restaurants required a drive, and we were too dead to go out again. Brochure in room for Roma's and they delivered. What a tasty pasta meal, and the quantity was very large. Breakfast buffet was adequate […] with quick-serve options. Easy to get on & off the interstate. Would stay there again. Read moreGenuine Hotels.com guest review
The hotel was clean, the bed was comfortable and the bath tub proved very relaxing after driving for 7 1/2 hours. The staff was nice as was the breakfast the next morning. It is a quiet hotel and a little off the beaten path of the highway, but only by a few turns. Nice stay.Genuine Hotels.com guest review
HAD NON SMOKING ROOM, HAD BEEN SMOKED IN WENT DOWN TOLD THEM SURE GIVE ME A SPARY AND I WILL SPAY THE ROOM. AS WE ALL KNOW POPEL SOMETINGS DO NOT DO WHAT THEY SHOULD. THE PERSON THAT CHECK ME IN WAS VERY, VERY NICE AND AND DID HIS JOB I THINK GREA. THE HOLEL SHOULD BE PROUD OF PEOPLE LIKE THIS THAT WORK FOR THEM.Genuine Hotels.com guest review
"One night "half-way" on our way to Florida."
Pleased with the room, it's cleanliness and comfort. Furniture is a little worn, but very usable. Only objection is the entrance is a little hard to find, you can see the building from the Interstate when Southbound, but probably would have missed it if Northbound.Genuine Expedia guest review
"It's a little run down"
It was a little rundown but to just sleep in and not spend any time there it's alright. Not pet friendly.Genuine Expedia guest review
"Not what expected"
A little outdated, smelt of cigarette smoke on the non-smoking floor, mattress was uncomfortable, and walls so thin I heard the man next door snore all night. Glad he got a good nights rest!Genuine Hotels.com guest review
"Clean - ok for the money"
Definitely a low priced hotel, but the room was clean, smelled fresh, everything in the room worked. Breakfast was a little skimpy, but I left the hotel with a full stomach every morning. Staff is friendly. Going back for another stay this week.Genuine Hotels.com guest review
Comfortable stay and convenient location for my tripGenuine Expedia guest review
"About what we expected for the money"
The bed was poorly constructed. If you are a light sleeper, ask for the third floor because we listened to the person above us walk around all night. Front desk help was very pleasant, though.Genuine Hotels.com guest review
Im not disappointed nor impressed.Genuine Hotels.com guest review
"Not expensive not too cheap."
Good hotel for the price to stay one night . Free breakfast ?? Probably they don't know what means breakfast . It was little coffe break.Genuine Hotels.com guest review
"Staff on duty did not honor our price"
I had to call Hotels .com to get the rate we were promised. Hotel staff did not want to honor, and manager would not call me back. Hotel was nice but I don't know if I would book here again. Too much hassel.Genuine Hotels.com guest review
"Not what I am used to"
I guess when you pay $55 a night you have to lower your expectations, I didn't. The lobby had stained carpets, the elevator smelled like urine, the TV in my room didn't work and every time somebody went in or out of the building you could feel the door slam through the walls and floor. I definitely would not stay there again.Genuine Expedia guest review
We have stayed there many times. It has always been clean and we like your pricing. It's close to many good eating spots and the staff has always been pleasant. Dick WinjeGenuine Hotels.com guest review
OK nothing specialGenuine Hotels.com guest review
Long term stay was adequate for my needs and value. I was just sleeping there and the staff cleaned the room and linenes everyday. Great value for what I paid.Genuine Expedia guest review
"very good room"
Over all great stay. Very clean and comfortable. Good contenital breakfast. Heater came on and off all night though. Needed a separate switch for fan.Genuine Hotels.com guest review
Room was comfortable and clean. We were on the non-smoking floor, but the smoking floor must have been below us. The cigarette smell in the hallway was overwhelming - it was disgusting! We would think twice about staying here again because of this. Also, the pool was not filled or operational during our stay.Genuine Hotels.com guest review
"Good Hotel for the money and location"
Was able to check in early and the hotel was clean. There was a smell of fresh paint in the room, but all in all was a good room.Genuine Expedia guest review
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