All hotels in Franklin, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
4201 Franklin Common Ct, Franklin, TN, 37067, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
3.1 / 5Good

Score breakdown (from 390 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Bad breakfast
  • Vibe
    Poor vibe
  • WiFi
    Bad internet service
2.0 / 5Fair
"Bad experience"
The pool was empty. A sign on the front door said it was empty all summer. This was not mentioned on the website. The breakfast was pitiful for a room that cost well over $100 for the night. I would avoid that motel in the future.
Genuine Expedia guest review
Other trip Jul 19, 2015
A Traveler
US
1.0 / 5Poor
The hotel had an uncomfortable odor.
Genuine Hotels.com guest review
1 night trip Jul 15, 2015
A Traveler
US
1.0 / 5Poor
"OK if this is the only place you can get a room"
Is this hotel called best value inn? more like the worst value inn. the hotel room smells weird, it has a small breakfast room and not alot of things to choose from for breakfast. You had been warned, stay at your own risks.
Genuine Expedia guest review
Other trip Jul 12, 2015
Johnny
US
4.0 / 5Excellent
"Near Nashville, TN"
The staff and check in was quick and friendly. However there were problems with the room. Cigarette burns were on the sheets and blankets both. Three chips and large marks in the bottom of the tub. The vanity had been broken and sloppily repaired. Huge ding in the wall that was just painted over. Beds were extremely old and soft.
Genuine Expedia guest review
Other trip Jul 12, 2015
teresa
US
4.0 / 5Excellent
The gentleman that check us in was great and my room was very clean
Genuine Hotels.com guest review
1 night romance trip Jul 7, 2015
julie
US
5.0 / 5Outstanding
"Very nice hotel in upscale part of Franklin."
Staff was incredibly helpful and friendly especially the night manager.
Genuine Expedia guest review
Other trip Jul 7, 2015
John
US
3.0 / 5Good
The stay was great and the location was perfect because it was close to everything I needed
Genuine Hotels.com guest review
2 night romance trip Jul 3, 2015
Curtis
US
5.0 / 5Outstanding
"Wonderful!"
Was a great stay!!
Genuine Hotels.com guest review
4 night business trip Jun 28, 2015
A Traveler
US
2.0 / 5Fair
Room had strong musty, mildew smell. Bathroom and bathmat had mildew. Sink would not drain
Genuine Expedia guest review
Other trip Jul 4, 2015
A Traveler
US
2.0 / 5Fair
"Keep looking"
The room smelled musty and damp the bathroom tub needed a good bleach cleaning as there was mildew in the corners also there was an almost dead roach near the tub...no kidding ! The laboratory sink handle was not attached to the sink plumbing. I was glad to leave early the next morning, oh the pool is out of order for a year.
Genuine Expedia guest review
Other trip Jul 4, 2015
genebob
US
4.0 / 5Excellent
"Comfortable yet disappointing"
When I booked, I chose this hotel because it had a pool. When I got there, I was told the pool was closed for the entire summer. I wished they would have specified that upon booking.
Genuine Expedia guest review
Other trip Jul 2, 2015
Kris
US
1.0 / 5Poor
"Bugs"
I had booked this room for some of our employees and they called to say that had bugs on the bed . I told them to go to the front desk and they did and the front desk employee gave them a can of bug spray! They left after that.
Genuine Expedia guest review
Other trip Jul 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Perfect for short stay or one night stopovers!"
Perfect for our one night stopover! Short drive into downtown Nashville! Clean and comfortable! Breakfast is basic but plenty of other choices close by hotel!
Genuine Hotels.com guest review
1 night family trip Jun 20, 2015
Maria
US
2.0 / 5Fair
"I'm NOT return to this hotel"
This hotel is worst I've been in 10 years, fulled will truck drivers and construction workers. Pool was closed for the summer during hottest days of the summer. Breakfast food selection was joke. No decaf coffee in the entire hotel. No coffee makers in the rooms. In hallways, wrinkled carpet and wallpaper coming off the walls. Definitely would NOT return.
Genuine Hotels.com guest review
1 night trip Jun 23, 2015
A Traveler
US
2.0 / 5Fair
"Not what we were expecting."
No pool for the entire summer, even though it was the first item on the ad, dirty hall carpets, room smelled mildewy, evening staff member not very helpful. Disappointing, especially because our experience prior with this brand was good.
Genuine Hotels.com guest review
1 night romance trip Jun 16, 2015
Gordon
US
1.0 / 5Poor
"Terrible Rooms and No Pool Availability"
These rooms were horrible. Wouldn't recommend booking for family trip!
Genuine Hotels.com guest review
3 night family trip Jun 18, 2015
Shaun
US
1.0 / 5Poor
yucky hotel and had a lot of riff raff hanging out front
Genuine Hotels.com guest review
1 night business trip Jun 16, 2015
Selina
US
2.0 / 5Fair
"UGH!"
Cheap usually equals problems . . . The place is OLD and worn. There was a car freshener in the room (not a good sign at all!); the humidity was nearly 100% in the room (honestly, the carpet felt squishy); and the toilet water pressure was weak. The coolest part: the shower head spun around. Oh, and the free breakfast was minimal. So take that "Best Value" for the euphemism it is: an overpriced, rundown facility.
Genuine Expedia guest review
Other trip Jun 21, 2015
Susan
US
2.0 / 5Fair
"Run down. Won't stay again."
Hotel is very run down. Pool was closed. Bath tubs were chipped. Our bed had a huge wet spot on it when we got there - had to change rooms. Rooms were small. Won't stay again.
Genuine Hotels.com guest review
3 night family trip Jun 10, 2015
Joelle
US
4.0 / 5Excellent
Big room
Genuine Hotels.com guest review
4 night romance trip Jun 14, 2015
A Traveler
US
3.0 / 5Good
"one night"
one night, found a crew of workman staying here, for how long, I don't know. Because of this, trucks moving and workman early so sleeping late is not an option. Hotel worth the money.
Genuine Hotels.com guest review
1 night business trip Jun 15, 2015
Bill
US
2.0 / 5Fair
"Very basic"
The room was very basic. Bed was comfortable. Breakfast was bare bones, cereals and bread were offered, along with juice and coffee.
Genuine Hotels.com guest review
1 night romance trip Jun 11, 2015
A Traveler
US
4.0 / 5Excellent
Nice for 1 to 2 nights but pricy for an older hotel. Staff was excellent but smelly hall by laundry room.
Genuine Expedia guest review
Other trip Jun 16, 2015
george
US
1.0 / 5Poor
"Last Resort Hotel"
Perhaps the worst hotel I have ever stayed in. I have no idea how it has any positive reviews. We got to our room and there were NO SHEETS on the beds. The bed was made over an exposed mattress. Don't even want to think about what other oversights were made when cleaning the room. When we called to get sheets put on, there was no answer and we went down to the lobby where the night manager was with his girlfriend. Terrible experience. POOL CLOSED AND TERRIBLE BREAKFAST.
Genuine Hotels.com guest review
6 night family trip Jun 7, 2015
Sierra
US
3.0 / 5Good
Day staff Evette very friendly and helpful! In first floor room you could hear every heavy footsteps above.
Genuine Expedia guest review
Other trip Jun 14, 2015
A Traveler
US
2.0 / 5Fair
"Meh"
Despite looking like a fairly new hotel on the outside, it was a little shabby on the inside. Our room smelled musty and old. Parts of the bathroom were seemingly barely holding together (toilet flushed most of the time, toilet paper holder was barely hanging onto the wall). It was quiet and in a useful location.
Genuine Hotels.com guest review
1 night family trip Jun 11, 2015
Darlene
US
4.0 / 5Excellent
"Good hotel experience"
We only stayed one night, but it was a nice stay for what we needed! Breakfast was a little lacking, but better than nothing!
Genuine Hotels.com guest review
1 night family trip Jun 10, 2015
A Traveler
US
3.0 / 5Good
"Fine for a quick trip"
Staff was attentive and friendly. Room was fine, bed was fine. Bathtub had rust around the bottom outside edge (by the floor), but everything seemed clean. Towels were in good condition. I forgot my toothbrush and was surprised they didn't have any cheap toothbrushes they could give me, as many hotels do keep odds and ends like that in case people forget something. I will probably stay there again as it tends to be one of the cheaper hotels in the area and it is good enough for what I need.
Genuine Hotels.com guest review
1 night business trip Jun 5, 2015
A Traveler
US
5.0 / 5Outstanding
Could have used some protein at breakfast, some whole wheat bread, peanut butter or boiled egg?
Genuine Expedia guest review
Other trip Jun 8, 2015
Delores
US
4.0 / 5Excellent
"Great stay for price! Clean. Friendly. Safe."
Pool not open this summer of 2015. I felt comfortable and safe. Recliner, frig, and microwave in room. Wonderful!!! Was a nonsmoking room, but smelled a little like someone had smoked in it.
Genuine Hotels.com guest review
2 night trip Jun 3, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent stay for the price, nice neighborhood."
My stay was excellent! My only complaints would be that the light in my unit's bathroom was flickering/shorting out, and the continental breakfast was a bit lackluster (cereal and self-serve breads). The staff was very friendly and helped me out on more than one occasion. :)
Genuine Hotels.com guest review
2 night business trip May 31, 2015
Andrew
US
4.0 / 5Excellent
"Pleasant 3 day stay"
Large, clean room with a nice recliner, which was a pleasant surprise. Fridge and microwave are handy. Continental breakfast is pretty sparse, but there are plenty of breakfast places nearby (for the price of the rooms, a better breakfast should be provided). I wouldn't hesitate to stay here again.
Genuine Hotels.com guest review
3 night trip May 21, 2015
Joe
US
3.0 / 5Good
"Don't expect much here for breakfast."
Very bad breakfast.
Genuine Hotels.com guest review
1 night family trip May 18, 2015
David
US
3.0 / 5Good
Pool was closed for the summer and the room could have been cleaner.
Genuine Expedia guest review
Other trip May 26, 2015
A Traveler
US
3.0 / 5Good
"Ok for 1 night stay"
Room was comfortable but run down. Breakfast was skimpy. Ended up going elsewhere to eat. Staff was nice.
Genuine Hotels.com guest review
1 night family trip May 15, 2015
Jake
US
5.0 / 5Outstanding
"Nice Hotel, always economic to my travel budget."
I go to a lot of concerts. I live in Alabama, whenever there is a good one happening in Nashville, I book a room @ America's Best Value in Franklin, its really affordable for my travels and just about 20 minutes outside Nashville. The Hotel is always Great to stay in, never had any problems.
Genuine Expedia guest review
Other trip May 19, 2015
James
US
5.0 / 5Outstanding
"Would Recommend"
The room was spacious, clean, and comfortable. The hotel is located close to the mall and freeway entrances/exits. Free breakfast, nothing spectacular but totally acceptable. Close to a coin laundromat.
Genuine Hotels.com guest review
1 night romance trip May 14, 2015
Darlene
US
4.0 / 5Excellent
"Nice Stay"
Good Location, right off interstate. Plenty of gas stations, and places to eat. Nice area. Great deal. I think they should have automatic doors at the main entrance and exit. Hard to get the door open with a handful of luggage. This also seems like it would be a problem for the Americans with Disabilities Act. I would also like to see them be all non smoking. Even with a non smoking room which was nice, when you go out in the hallway and the rooms across the hall are non smoking, the hallway still has a smoke odor. This was not a deal killer for me as I was shopping for price and convenience. I do think it would be an upgrade for them to be an all non smoking facility.
Genuine Expedia guest review
Other trip May 11, 2015
A Traveler
US
4.0 / 5Excellent
"Good Value"
Clean and friendly staff. Room needed updating but was clean.
Genuine Expedia guest review
Other trip Apr 21, 2015
Nancy
US
3.0 / 5Good
"Overpriced"
This was the closest hotel to Nashville during the playoffs. Rates seemed excessive at 186 per night.
Genuine Expedia guest review
Other trip Apr 19, 2015
Cyclemonkey
US
4.0 / 5Excellent
"Nice for the money"
Nice hotel staff. Good place to stay on a budget. Overall nice and clean hotel...no frills
Genuine Hotels.com guest review
3 night romance trip Apr 9, 2015
Jeff
US
4.0 / 5Excellent
This was a clean place. We only stayed one night. It was close enough to drive to Nashville without the really expensive rate.
Genuine Expedia guest review
Other trip Apr 13, 2015
A Traveler
US
1.0 / 5Poor
"This is a terrible place, don't make my mistake!!!"
I made a reservation for a few days here because it is off the interstate in a nice area with lots of restaurants. I checked in after 6:00 so I couldn't check out because I had already paid for the room. Looking back, I should have just taken the loss and gone to a place where I would be "more comfortable" in so many ways. My adult son took his luggage to his room and said that I was not going to be happy. The smell of the room was unique and unpleasant. It looked dirty and rundown. I think they must be required to have a certain number of pieces of furniture in each room. There was a coffee table pushed against with another little stuck by it. The bedside table was stuck between the bed and the wall had the back facing the room. I went to the front desk and said I was unhappy with the room and would be leaving in the morning even though i had reserved two rooms for 4 days. He did not come to the window to greet me. He did not even stand up. He was reading the paper and just said okay. I slept in my clothes and when I checked in a motel right down the street the next morning, I took a long, hot shower. There are several other motels in the area. I wouldn't stay in this motel if it was free.
Genuine Hotels.com guest review
4 night family trip Mar 17, 2015
A Traveler
US
2.0 / 5Fair
"It's OK if you know what to expect..."
This is very basic inexpensive hotel. Smoking is allowed, so you can smell smoke even in the allegedly non-smoking areas. If you want to save money and stay in a convenient location, and are willing to stay in a very bare bones place, then this may be for you. CAVEAT: even though they say Free WiFi, it is not strong enough in the rooms to use - you must come to the lobby to get a decent signal. Do NOT base your plans on using WiFi in the room.
Genuine Hotels.com guest review
2 night business trip Apr 10, 2015
Harrison
US
2.0 / 5Fair
"check in"
clerk insisted I surrender my driver license to him so he could scan all my information in his computer. , Really bad for identity theft. I refused he said no license no room and I asked for a refund which I had prepaid for the room. He went to his desk and sat down. I am 77 years old and had been on the road 12 hours I was very tired and this was the last thing I needed! I asked to speak to the manager and he refused to call. Guess where I won't be staying on my next trip.
Genuine Expedia guest review
Other trip Apr 9, 2015
Larry
US
1.0 / 5Poor
"Bad experience"
We booked through hotels.com and when we arrived the hotel was sold out and could not find our reservation. Someone cancelled while we were discussing with the front desk and the hotel would not honor out hotels.com price, even though we had an email confirmation, charging us at least $90 more.
Genuine Hotels.com guest review
1 night family trip Mar 27, 2015
Tim
US
1.0 / 5Poor
"bad customer service"
Bad customer service especespecially from and individual Indian descendent
Genuine Hotels.com guest review
1 night business trip Mar 14, 2015
Elva
US
3.0 / 5Good
"In town for Bob Seger Concert"
We had made reservations the first of March and at that time requested rooms side by side which was stated on the reservations. When we arrived we were told that we couldn't get that because it wasn't available. But, when we got into our room it was an adjoining room - which we would have liked even better. When we got into our room we had a microwave and refrigerator and the couple that was with us didn't have one so we went to the front desk to ask why they didn't have one, he said they broke and were in the process of being fixed (both at one time??). The front desk clerk was not very accommodating when we checked in, he didn't offer to make either situation better. Otherwise, the motel was ok, it wasn't the cleanest we had ever stayed in there was duct tape holding the carpet down and dust all along the wall on carpet. The beds were very comfortable and it was quiet.
Genuine Expedia guest review
Other trip Mar 31, 2015
Mimi
US
3.0 / 5Good
"hotel in central location"
experience was okay. Ended up in a smoking room and the hotel was booked so this could not be changed
Genuine Expedia guest review
Other trip Mar 30, 2015
ericka
US
1.0 / 5Poor
"this hotel should be condemned."
This message as the worst hotel of the he 8 we stayed in for our vacation.
Genuine Hotels.com guest review
1 night family trip Mar 27, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews