"Decent hotel at end of strip."
The hotel met our expectations for the price and location. The free parking was a benefit and we found it the location nice at it is at the end of the Gatlinburg strip and therfore a little quieter.Genuine Expedia guest review
"needs a little tlc"
The location was excellent. If this hotel really put some effort in their rooms it would be a great place to stay! Tub filled up with water when we took showers... pet peeve#1, blankets had stains on them...pet peeve#2, pool was fun but they didnt have any extra towels to give us. And the next day I found a dirty wash cloth in between my folded tow […] el. Read moreGenuine Hotels.com guest review
Room was comfortable but there was no balcony or patio. The room itself was very small and cramped. The window opened to the outdoor pool which was in horrible shape. The breakfast was okay but they were out of some items. Front desk people were very cordial and professional. Maintanence people were very friendly.Genuine Hotels.com guest review
The hotel is located at the end of the strip, which is fine but with the issues that we encoutered it was not worth it. Once in our room we found the chair in the room to be broken, we called the front desk and it was never repaired or replaced. We found a hair that was not ours in our shower as well as mold growing along the seems of the shower...disgusting. […] We also did not want to be disturbed one morning and housekeeping skipped us (in theory exactally what we wanted), however we were told later that they only go around once and once you have been skipped you are skipped, they don't double back. I then asked for new sheets to be placed on the bed and the lady at the front desk said she would try to have maintance take care of it. Try? So when we returned from our daily activites we found the sheets folded on the bed. When I thanked them for putting the sheets in the room and asked if they would be put on the bed the lady told me I would have to do that MYSELF. I told her if I wanted to make my own bed I could have stayed at home. This was the straw that broke the camels back. We got our stuff together and checked out early. We went elsewhere for the remainder of our stay. Read moreGenuine Expedia guest review
"This is the worst hotel I have ever stayed in."
Room was in poor shape wasn't very clean. The air went out and we were two days without air. They did give us a big$6.00 discount will never stay at this hotel again. Room was right by pool which was never closed very noisy all night very bad experience.Genuine Expedia guest review
"Nice hotel for it's age"
I had a wonderful time! The hotel is older but nice! The kids loved the breakfast bc you could make your own waffle. The only things I didn't like was that the pool was small and the bigger kids were wild... They did not watch out for smaller kids! Also the hair dryer didn't work ... It fell off the wall and the shower head was not attached the the […] wall... Just kinda hanging! A few ppl at the front desk wanted to talk I the phone and kinda ignore you Shen you had a question but over all for the price it was nice!! Read moreGenuine Expedia guest review
"Excellent location, near everything."
It was a lovely place, clean and quiet. Near all the cool locales but yet, far enough away to get a good night sleep. I loved it! Oh and for those of you with disabilities, the pool indoor pool is heated and is accessible to people in wheelchairs since it has a special device to help them get in the water.Genuine Expedia guest review
"Cheap hotel down town"
The hotel itself seems a little run down although everything was clean. Great price to stay for if you aren't looking for one of the really expensive hotels and you are just looking mainly for a place to sleep. They have a great staff and were very helpful .Genuine Expedia guest review
"Good for a mini Spring Break trip with kids"
We got a very good deal on this hotel, so I hate to be too critical. The room was very small and cramped for all we needed, but it was clean. It looks like the hotel is in the middle of an update since the vanity looked knew, but the shower curtain was very old. The hotel staff was either very nice or very apathetic, depending on the shift. The breakfast […] was okay, but you can't complain since it's free. The walls were thin, so we could hear the teenagers next door cussing all night and every time someone near us (on all three floors) closed a door. I did not appreciate the telemarketer stationed in the lobby asking us each time we went through if we needed tickets. The location was convenient to the national park and plenty of restaurants and entertainment. Read moreGenuine Hotels.com guest review
Very run down and would like a refundGenuine Hotels.com guest review
"enjoyed our stay."
We enjoyed our stay. Kids had a ball in the indoor pool. Friendly staff.Genuine Hotels.com guest review
"Very Friendly Staff"
Booked the room last minute and checked in late at night, hotel staff was friendly and very helpful. Room was average but clean and comfortable. This room is a great value and much better than a lot of the other rooms at other hotels for the same price.Genuine Hotels.com guest review
This was the worst hotel stay I have ever had. It was filthy, staff was rude, pool was dirty, and nothing worked properly. Even with the cheap rate I expected more. They should pay you to stay here.Genuine Hotels.com guest review
Other than the bathtub dripping and not the best decoration we loved it! In the best location to go hiking and to go out into the town. Can't wait to come back!Genuine Expedia guest review
Beds are way too hard very noisy but it was a good stayGenuine Hotels.com guest review
Four of us stayed 2 nights and enjoyed Gatlinburg. The hotel was adequate for our needs and convenient to all the sights we wanted to see. The beds were a bit hard but the breakfast was very good. The indoor pool was a walk through the parking lot from our room. It was a bit cool and rainy that weekend so we did not try it out though it had been our […] original plan. The bathroom was a bit cramped for the 4 of us to use in turn but the shower was great! Read moreGenuine Hotels.com guest review
"Worst place we have ever stayed"
Never really paid much attention to reviews but will definitely in the future!!! Read a lot of bad reviews but figured if it was clean that was all that really mattered. BAD MISTAKE...Plumbing problems were ridiculous and overflowed everywhere. We were moved to a smaller room and then the ac quit working and the outlets were shorted out.Genuine Hotels.com guest review
"Great location downtown"
Room was clean. Check in was quick. Hotel is dated and needs a little updating but we didn't stay long in the room during our stay, we were busy seeing the sites and enjoying Gatlinburg.Genuine Hotels.com guest review
Beds a little too hard. People kept us awake half the nightGenuine Hotels.com guest review
"At the end of town."
No lights at the pool at night. Hotel needs an overhaul. Elevator smelled! We booked for 5 people but no rollaway. My child had to sleep on the floor.Genuine Expedia guest review
I booked a room on hotels.com , and did I not read the small print that stated I could not cancel or make any changes to the room. All I wanted to do was upgrade my room to a suite, however once I checked into the hotel, the front desk upgrade me to a suite with no problem. I will never book with hotels.com again. The hotel was in walking distances […] to everything. The hotel and rooms could use some updating . However my overall stay was great, I would stay there again. Read moreGenuine Hotels.com guest review
"Great location..terrible beds!"
Stayed for three nights. Love the location of the hotel and the ease of walking to everything in Gatlinburg. Room was just ok. Beds were as hard as concrete. Couldn't sleep at all on them! I have stayed here a lot and will prob continue to stay at the Days Inn in the future just bc it is so close to the fun!Genuine Hotels.com guest review
The hotel staff was very friendly, and the room was good. The hotel just needs to be updated.Genuine Hotels.com guest review
The staff was super friendly. And the room was very spacious. Will most definatly be back !!!Genuine Hotels.com guest review
"Not worth it"
Old motel... room needed carpet cleaned .. Bathroom was horrible. Towels were stiff , grout needed to be cleaned and scrubbed .. Very surprised that Days Inn has their name on thisGenuine Hotels.com guest review
"Perfect Location! BUT......"
The hotel is in the heart of the city. When you first pull up, WOW! what a disappointment. Trash from a remodel was leaning against the wall nest to the parking garage, We never found the outdoor pool, and the staff leave a lot to be desired when it comes to looking clean. The breakfast was OK for free. The receptionist was nice, but she looked dirty […] and unkempt. The whole experience was a real downer. I would not recommend this place to anyone I know. Read moreGenuine Expedia guest review
"Nice rooms, quiet"
Clean and updated rooms. Don't judge the rooms by the outside of the hotel. Staff was friendly and helpful. Breakfast wasn't great, but it was free. Free parking a plus. Good hotel for short stays. Definitely worth the price.Genuine Expedia guest review
Nice place. Rooms were clean comfy bedsGenuine Hotels.com guest review
"Exterior Needs Update!"
The hotel room itself was decent and clean. It was fairly modern and roomy. The location was exactly where we wanted to be on the strip able to walk all the way to the other end. However, we were in an annex to the main hotel and the area we were instructed to park was deplorable. There was a car back there on blocks in some sort of repair and the back […] side of the building was frankly frightening. The outdoor pool was green and open instead of being covered, very horror movie style. Read moreGenuine Hotels.com guest review
NEEDS AN UPDATE ....Genuine Hotels.com guest review
The good: staff was friendly and the location is great. The bad: almost everything else, linens were stained, the roof started leaking in the middle of the night. Everything just appeared dirty.Genuine Expedia guest review
"No one to make Repairs."
After getting settled in to our room, we found that the toilet seat was not fastened on one side and the toilet in an adjoining room "Ran" all night. 9am the next day I made the office aware and they said they would get right on it. 1pm still no repairs and I again checked with the office. 5pm the same but this time the desk Lady was different and when […] I told her of the problem she said she didn't think there was anyone there to fix the problems but she would call. After a call, she said someone was on the way. 9pm and still no fix and the other toilet still running. We asked to be moved to another room. I was denied an upgrade to a room with a Jacuzzi which was 2 doors down and vacant, but moved to the other side of the motel. Would not stay here again. Read moreGenuine Hotels.com guest review
Room was small but was clean. The bed was a nightmare to sleep in. All the vending machines were out of order or empty.Genuine Hotels.com guest review
Very polite, room was average. Bed and pillows were nice. Heated made weird noises. Shower had black around edges and when our towels were replaced no clean washcloths were left.Genuine Hotels.com guest review
First room supposed to be non-smoking, but it smelled of tobacco. Move to another room. No odor. Room was rather small. 2 queen beds, TV (basic cable), frig, microwave, coffee maker, hair dryer (didn't work). Heating system worked well and wasn't too loud. Sink in common area. Commode and shower/tub in a small room next to sink. Commode and shower area […] were pretty cold. Commode worked well. Water was hot. Sink drain needed to be cleaned out. Beds were comfortable, but pillows could use some work. Continental breakfast was pretty limited. Staff were pleasant and helpful. Hotel was within walking distance to many attractions and restaurants. The room was sufficient if you're a make-do sort of person. Read moreGenuine Expedia guest review
"Great Staff, Hotel needs better upkeep"
My mother and I were going to Gatlinburg to have a quick trip to meet all the vendors for my up and coming wedding this year. The location of the hotel was great and the staff was very friendly and helped us with anything. However I would not recommend this hotel. The rooms heat needed to be set as high as the heat will go to avoid being cold (the average […] outside temp was 45). The bathroom was the coldest because it is hidden from the heater and if you turn on the light the fan also turns on which pulls the warm air out as well. The last 2 nights we had people on both sides and then our room was really hot and we had to turn the heat way down. The Sink had the water backwards, the hot was cold and the cold was hot. The shower water was either freezing cold or burning hot, very difficult to get the perfect temp, especially if another person used the water even in another room. There was a dirty(tan/yellow colored when it should have been white) wash cloth that was wrapped in the shower curtain when we arrived and we had to mention it to the cleaning staff. They took care of it right away. The fact that we had to tell them made me really nervous about the rest of the cleanliness of the hotel. There was a stain in the carpet. The mini Fridge worked to well, everything was frozen. I am not using this hotel for my wedding accommodations. There are several hotels all over the place that look much better than this one. I say shop around some more. Read moreGenuine Expedia guest review
"no change previous visits"
rented room with loft for kids. they enjoy this one only room with 3 bedrooms. Breakfast not eatable: coffee bad, biscuits cold, toaster broke, waffles not done in center.Genuine Hotels.com guest review
Quite satisfied with overall stay, front desk staff very friendly, location is perfect for walking.Genuine Hotels.com guest review
"Great for the price!"
This was great for the price! We have six kids so we booked 2 rooms. They were able to give us adjoining rooms, that was great! The hotel is older & could use some work but it was clean. We swam in the pool & walked around town. The pool was warm & clean. Breakfast was good and the lady at the desk was very nice.Genuine Hotels.com guest review
Above board for breakfast considering the price. Krispy Kreme who can complain? Room switched placed us in a suite which I am sure they did not have to do. Stayed there last year in January and this year. Looking forward to next year.Genuine Hotels.com guest review
"Location good - Dirty/Old rooms"
Pictures and other reviews did not clearly identify how old the facility is. Facility needs a renovation! Bathroom was tiny and the tub/shower was nasty (dirt in bottom of tub). The room itself look ok, but when I went to plug in my phone charger, I found empty water bottles and dirt behind side tables.Genuine Expedia guest review
The hotel was decent. The breakfast left something to be desired, but they did have the classic hotel waffles. The indoor pool wasn't heated whatsoever, and the rooms didn't heat up very well either (and we were there on a very cold week). It is right at the end of "the strip" and we enjoyed walking to the shops.Genuine Hotels.com guest review
"Old and outdated"
Staff was friendly, but the hotel is very old and outdated. Needs a lot of improvements. It was clean enough, but the carpet is old and should be replaced. We had adjoining rooms and the door jams were broken - would have been very uncomfortable if we weren't the ones in both rooms. The heat works (barely), but the unit is directly under the curtains, […] so the air would blow the curtains out from the window - we had to duct tape the curtains to the wall so we could have both privacy and heat. It is half hotel, half motel - some of the rooms are on a interior corridor, but most are on an exterior corridor. The "indoor" pool is an outdoor pool with a glass enclosure built around it. Which means you have to walk out in the cold to get to and from the "indoor" pool. Needless to say, we did not swim - since it was 30 degrees outside. The location was great, since we were able to walk everywhere, but there is also very limited parking available, so if you do leave you may not be able to find a space when you get back. Also, don't plan to eat breakfast there - it was horrible. Definitely a 1 or 2 rating. Read moreGenuine Hotels.com guest review
"Prepare to be Awake"
First off, we only stayed here because the rest of Gatlinburg was booked up. When you arrive it is clear from the outside that this hotel/motel is in need of updating. It's an orange to yellow like paint on the outside and looks to be stained. Some rooms are entered inside and some are outside, ours was outside for a King Suite. The indoor pool is […] more of a enclosed pool and sits in right in front of the 1st and 2nd story rooms, so that was my view. Not to mention the loud bang made by the pool door every time it opened. What a treat! Speaking of bangs, good luck finding any silence in this place if there are any kids around. The running, yelling and CONSTANT slamming of doors will make you believe they never insulated the place. And since we had the last room on our end it was right in line with an awning and it was covered ever so nicely with cigarette butts. What a trashy view, can no one clean that up? As for the room, the bed was comfortable, the fridge worked and the bathroom was small, not acceptable space for 2 people in a Suite! Oh and good luck finding an outlet, this place was designed well before technology was relevant. For $130/$160 after tax, take your money elsewhere. Read moreGenuine Hotels.com guest review
This hotel was disappointing, at best. The room smelled like it had suffered some mold and/or mildew at some recent time, most likely from leaky pipes in the bathroom as evidenced by a water damaged wall behind the commode. The hot and cold water faucets in the bathroom were reversed. There were stains on the comforter on the bed (ewwww). The WiFi barely […] worked at the front desk and didn't work at all in the room. Aesthetically, the colors of the room and even the building on the outside were just plain ugly. The room was really cramped because of too much furniture. The cable or satellite service didn't have much of a program guide and there was no channel listing in the room. It was NOT worth the high weekend rate we had to pay for Friday night, which was DOUBLE the weeknight rate we paid for Thursday night. We will never stay at a Days Inn again as this is the second bad experience for me with one, and they've been about 25 years apart! Read moreGenuine Expedia guest review
Affordable for the priceGenuine Hotels.com guest review
Its okay.. Nothin special, building looks very bad. Maintence men are complete a holes. Our toilet in the room didnt work. Smudges on the pillow case. Decent location. Fridge and microwave were clean. Shower had great water pressure and hot water. Staff at the front desk, are unbelievably untrained and have no clue what they are doing. I suggest looking […] for other places, only using this as a last resort. Read moreGenuine Hotels.com guest review
"Love the location"
We enjoyed our stay and loved the location. You are walking distance to everything we really loved the location and wouldnt stay anywhere else but on the strip from here on out and the best part it was right in front of my favorite restaraunt the Peddler couldnt ask for a better location...Genuine Hotels.com guest review
Will stay again!Genuine Hotels.com guest review
the bathroom was really small and pool was being servicedGenuine Hotels.com guest review
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