"Easy to access"
Hotel location was perpect and breakfast was awesome!Genuine Hotels.com guest review
Good location and friendly service is about the only good thing I can say about this hotel. The bathroom light did not work and there was a pretty good size spider web in the corner of the room. The room I had was right beside the road it was LOUD!!!Genuine Hotels.com guest review
Had to go get towels everyday that we was there, we had four people in this room and every day they cleaned they take all the towels and only leave two.Second day the toilet over flowed went to front Desk told them about the problem at seven in the morning. We came back at one in the afternoon it still wasn't fixed. Had to go back to lobbyfor help and […] more towels, Waited about ten minutes while lady at front desk held a chat session with the repair guy. I got a little loud when asking a second time how soon it to get the toilet fixed.Third day they stopped leaving coffee. So the rest of the week was stop at lobby get towels and coffee to brew.Worked off some pounds running up and down steps to lobby Read moreGenuine Expedia guest review
The hotel is really dated. Both pools (indoor and outdoor) were a little dirty. Pool deck on the inside pool needs painted, otherwise it looks dirty. Breakfast was what you would expect, cold biscuits, bagels, donuts, apples, and oranges. Location was at the far end of Gatlinburg buy very close to the bypass. Probably won't stay again but worked as […] a place to sleep. Read moreGenuine Hotels.com guest review
Clerk said it was old but clean. It was run down, pool was dirty and the entire hotel was in need of of a severe makeover. will not go back. Staff was friendly and helpful.Genuine Hotels.com guest review
Close to the strip and we could walk everywhere and the national park entry was right next to our hotel.Genuine Expedia guest review
"Old and tired"
This hotel has seen its better days. It was old and a little run down. Needs some serious updates.Genuine Hotels.com guest review
"Great location, everything else was not good"
SAVE YOUR MONEY AND STAY SOMEWHERE ELSE! Please! Room was dirty, musty smelling, and comforters had threadbare spots. TV remote doesn't work even with new batteries. TV is hung crooked on the wall. Microwave is dead and the fridge is dirty (on the outside) has gunk on the plastic weatherstripping and it's moldy. The iron and board are hanging on the […] wall in the center of the room like pop art or something. The pillows leave a lot to be desired, they are flat. And then there's the BATHROOM. This is probably the worst I've ever seen and I've stayed in some cheap hotels before. The door has two closet doors that you have to pull together to close. They lock with a sliding latch. There's a quarter inch to two inch (because it's not lined up flush with the wall) GAP between the wall and door edge. No privacy there, trust me. Our walk in shower has mold growing around the edges. There are no hooks to hang anything up either. You have to either sit your robe/clothing on the small (and trust me when I say SMALL) vanity, the toilet, or the floor. I flushed a dead spider this morning. There are pluses: the location is right at the foothills of the mountains, convenient to food, attractions, and shopping. The beds are comfy, but the pillows are horrible. We are staying here right now. The only reason we don't leave is because we were refused a refund since we booked thru hotels.com and the town is booked up because of a convention. We were in room 134 Read moreGenuine Hotels.com guest review
"Location, but not much else."
We chose this hotel as a last-minute overnight stay in Gatlinburg. We wanted to stay on the strip, and to that end we got what we wanted. The hotel is at the end of the strip (away from the noise) but close enough that even our 4 year old was able to keep up on foot. That said, the curtains in our room had some sort of brown dirt on them, which I didn't […] want blowing over the air conditioner, the inside door had to be FORCED open due to a poor paint job possibly, and the breakfast was definitely not the best I've had. Things I DID like, other than location, were the friendliness of the desk attendant, the inside AND outside doors to our room, and the power of the in-room refrigerator. Read moreGenuine Hotels.com guest review
Wished the bathroom was bigger and wished the breakfast was better.Genuine Hotels.com guest review
won't stay there again.....not clean......toilet tank lid was off.......bed spread was dirtyGenuine Expedia guest review
"Not very clean but great location"
I was very disappointed with the cleanliness of the room. There were old peanuts or some type of food on the floor by the side of the bed. If you walked on the carpet in your bare feet, the bottoms of your feet would be dirty. The bathroom tile was dirty, and there was no floor division between the shower and the rest of the bathroom. When you showered, […] the water would spread out of the shower to the rest of the bathroom. On a positive note, the individual at the front desk was very nice and helpful, and the place is very close to the main strip in Gatlinburg, which was very convenient. Read moreGenuine Hotels.com guest review
The stay was fine. It was supposed to be a smoking room, but we didn't get one. Also the decription said there was a jetted tub, but it wasn't. other than that, beds were stiff...Genuine Hotels.com guest review
This hotel is very affordable and a pretty easy walk to most Gatlinburg attractions and restaurants. The downside is that it is a little run down and attracts a lot of children and college students who can be pretty loud. Overall I would stay here again, but would request to be further away from the pool.Genuine Expedia guest review
"Convenient access to town, horrible restroom!"
This hotel is at the end of the touristy section of town before you enter Great Smoky Mountains National Park. It's an easy walk to most attractions and shops, about a block from the Ober Gatlingburg Tramway station, and affordable. The biggest drawback was we had a "corner" room near the indoor pool. I don't know if this is the reason for the ultra […] tight placement of the bathroom fixtures or not, but sitting on the toilet was uncomfortable (you had to put your left leg UNDER the vanity and your arm on top of it with your elbow in the sink), the TP holder was across the room, and wiping in the space where the toilet was located was impossible unless you stood up and moved away from the toilet. Otherwise great value for the money. Read moreGenuine Hotels.com guest review
The room was nice and quiet. No problems. Motel is old but everyone was very nice.Genuine Hotels.com guest review
"The best thing about the hotel was the location"
The staff with the exception of the 2 men employees were useless. There was a lady that read her ENTIRE shift and didn't hardly look up to let you know she wasn't able to help you. Our room wasn't cleaned even after calling down and informing the front desk. The breakfast area was TOO small to accommodate guests, and the building was in disrepair with […] the ice machine leaking into the hallway and bathroom, air condition units leaked onto the walkway causing it to be slick to walk on. Air wasn't central, so it was hot in our room. And, it was SUPPOSED to be smoke free, but guests smoked right outside their doors which were open, and guests had to walk right through it to get to their rooms. I was overall VERY dissatisfied with our stay in the Days Inn & Suites Downtown Gatlinburg, and from the comments other guests, many felt the same was. Read moreGenuine Expedia guest review
"Close to the National Forest"
Check in was ok, the outside of the Hotel is old looking upon arriving I was a bit worried, but our room was very clean and nice. The only thing I had a problem with was that you could see all around the door to the room and the people next door would come out and smoke and it would come right in our room.Genuine Hotels.com guest review
"Great location, perfect for walking to everything"
Had a wonderful relax full stay. Enjoyed the area as always. Will revisit again.Genuine Expedia guest review
We enjoyed our stay and would stay here again.Genuine Hotels.com guest review
This motel is conveniently located a very short distance from the Cades Cove entrance to the Great Smokey Mountains National Park. This also puts it at the end of the Gatlinburg "strip" so it's easy to walk to many of the attractions, shoppes and food. We stopped here after a day of rafting. The staff was friendly and checked us in quickly. Due to volume […] they had to put us in the paid parking area but did not charge for that. Pleasant experience with location and staffing. The motel itself was a bit of a different story. It needs a major overhaul. The room (non-smoking) reeked of stale air. The door would not close without a tight pull. Once closed, the door did not seal, allowing the cigarette smoke from other patrons on the balcony to come right in. The labyrinth layout of the motel made getting to the pool/office/breakfast difficult. Litter, peeling paint and broken concrete made this motel seem worse than it probably was. Breakfast was a mess, The young lady working breakfast was a trooper and was very positive, but the lack of seating for such a busy area was abysmal. She tried to keep up but it was tricky. The outdoor pool was nice and large and my kids enjoyed it. We did not visit the indoor pool. This was a okay place to sleep for the night but I don't think I'd stay here for an extended time. Read moreGenuine Hotels.com guest review
"Good location, good service"
Good spot on the strip. Clean rooms. Good service. No complaints.Genuine Hotels.com guest review
We got to hotel after check in time and the room wasn't even ready. We went to eat and shop and when we returned over 2 hours later the room still wasn't cleaned. So we just checked out and stayed somewhere else.Genuine Expedia guest review
"Better than I expected"
We were in room 310 and we had no problems. Very clean. Pool was clean too. Jasper at the front desk was exceptional! I would return again.Genuine Hotels.com guest review
"Nice Hotel if you like the 60s"
This hotel need some serious updating. It has a good location and a place to park your car, but that's about it. The room smelled of cigarette smoke that was in the filter of the AC unit. The carpeting stuck to your feet if you were barefoot. The bathroom was very small and cramped. The shower leaked, the door didn't close all the way and had no lock […] on it. The Wifi was very slow almost dialup speed. The door to the room opens directly to the outside so noise is an issue. If all you want is a place to lay your head, I'm sure there are cheaper options. Read moreGenuine Expedia guest review
"Nasty horrible hotel"
The hotel room was very unclean. Outside the room cigaretts were all around. The staff never brought enough towels. Even in the morning we could not get any because no housekeeping was onsite at 7;30am. The ac unit was not cold and there was no way of keeping all the light out of the room.Genuine Expedia guest review
"would not recommend!"
Our room had a wet carpet in front of the mini fridge, smelled of mildew, light in bathroom didn't work, water pressure in shower was just above a trickle, no ice in machine, no guide for tv stations, and the picture shown on hotel,com does not match the hotel, (a lodge on side of a creek. RIGHT!) Also had to walk half a block to park. Gatlinburg is […] an outstanding little town, but I will not use Days Inn, or Hotel.com again. I can see why there is no refund on a reservation, once you see the place you will want your money back! Read moreGenuine Hotels.com guest review
"Great location but a little run down hotel"
It is in a perfect spot in Gatlinburg. The hotel needs major renovation.Genuine Hotels.com guest review
"Great for the money"
Hotel staff was very nice. Jasper was a huge help. My only real problem was that to get my hotel parking pass they sent me to someone trying to recruit for a time share type deal. That was a bit annoying. Other than that, nice rooms. Very modern. The only soda machine that worked properly was in the lobby. Awesome location, walking distance to ever […] ything. Read moreGenuine Expedia guest review
"Great location but needs remodeled/updated/cleaned"
Bathroom could have been cleaner. Shower too small. Cigarette burn hole on blanket in a non smoking room. Elevator dirty & smelly. Great location but entire place could use a remodel.Genuine Expedia guest review
"Great Location!!! Would stay again!!"
We stayed 2 nights in Gatlinburg and booked this hotel through expedia...we were very pleased and pleasantly surprised considering some of the reviews...the hotel is older and has a few cosmetic issues both in the rooms and outside...the rooms however have been remodeled and ours looked just like the picture on expedia...for the price and location we […] would stay again...I can handle cosmetic as long as the room is clean and no bed bugs and this hotel was wonderful...breakfast was ok...the gravy was nasty but the donuts were Krispy Kreme and they had waffles and cereal and plenty of juice and coffee...check them out if you are ever in Gatlinburg Read moreGenuine Expedia guest review
The AC in the main building was not able to cool the building so it was hot and uncomfortable. The vending machine on the second floor was empty. I could only find one ice machine and it did not work. The sitting area on the second floor was ok but the plant holders had dead plants in them with several cigarette butts.Genuine Hotels.com guest review
"Reasonably Priced Motel"
Gatlinburg is a tourist town, and I was there to work, so my choice of a motel was dictated by convenience to along with low price. I was quite satisfied with the accommodation, although the room was small and the bathroom VERY small. There is a pool, but I can't say anything about it, I only saw it from the outside.Genuine Expedia guest review
"It was O.K."
Friendly desk personnel and good location.Genuine Hotels.com guest review
"Nice place to stay."
After reading all the previous reviews, I was a little skeptical to stay here. But, my family and I really enjoyed our stay! The room was nice and clean. There were no musty smells and I liked having the 2 doors in and out of room! The continental breakfast was nice, including biscuits and gravy. The pools were clean. The staff was nice and courteous. […] It is on the end of the parkway and a little walk up hill, but, it was all in all, a nice place to stay. Sure its not a 5 star motel, but, it was comfortable and affordable. Liked the outside balcony on the parkway where you can sit and watch people go by also. Would stay there again. Read moreGenuine Expedia guest review
"Strong 2 Star"
The motel is close to everything in downtown. The breakfast was typical for a free hotel breakfast. Decent variety. View of the mountains was nice. The motel is definitely dated. They have tried to make a few upgrades and it seemed to be clean enough. Just not what we are used to. We paid $100.00 per night on a weekend in June, I know hotel space is […] at a premium and everything is expensive that time of year. If you really just need a place to shower and sleep then it's fine. If you want a resort then this isn't the place. Read moreGenuine Expedia guest review
We arrived to stay at our reserved Days Inn on the Parkway in Gatlinburg, and were pleased to find that they had covered underground parking for our motorcycle. Unfortunately that was the first and last good aspect of our encounter and stay for one night. We had been traveling and therefore wanted to take showers and then sleep for the night. Unfortunately […] the room was not cleaned or prepared properly. Upon checking in we discovered that the one chair in the room was heavily stained and we informed Josh of the condition and asked for towels to cover it up, as we had unpacked our belongings and did not want to relocate to another room. Then after my wife had taken her shower and was about to get into bed she turned down the covers to find that the top sheet on the bed had many visible stains on it that were disgusting. I went to the front desk and spoke with Josh again and he offered to move us, but we had unpacked and I asked for new sheets for the bed and we changed the sheets and then stayed that evening. There was no breakfast in the morning and when I asked about a reduction in the charges I was informed that since we made reservations with Expedia they would not refund any monies and said we had to contact Expedia. We sincerely hope that some of the cost of the room rate will be refunded as the room was not clean, and we will not be staying at another Days Inn Hotel in the future. I hope that Expedia reviews this compliant and informs potential future travelers. Read moreGenuine Expedia guest review
The room was dingy, sheets stained, and comforters had cigerette burns all over them. Light above shower in bathroom not working, shower head was coming out of wall and bathtub was just dirty. Air conditioners were all leaking causing puddles on all of the sidewalks. On a positive note, staff was very friendly.Genuine Expedia guest review
The water pressure is hard and the shower drain was real slow. Other than that, everything was fine.Genuine Expedia guest review
This hotel is older, but not dirty. It was close to everything in the city and was satisfactory. Would stay there again.Genuine Hotels.com guest review
"Worth every penny"
I read many reviews about this hotel, so I was expecting both good and bad. However, I must say, as far as my stay, it was wonderful. Yes, the room was very small (single king bed), but they have larger rooms. It wasn't the most modern, and not OCD clean, but for the price it was great. The a/c worked wonderfully (it was 85 degrees and very humid the […] entire trip), and the bed was very comfortable. We slept great! The shower had plenty of hot water, and great water pressure. Yes, it needs a bit of upkeep, but you have to think about how many people stay there.... hundreds per night mostly. If you are looking for a large room with all the amenities, it is in Gatlinburg, but you will pay for it. This room was for sleeping only. We were up and out every morning. It was located just below the beginning of the mountains going toward Cherokee, easy walking distance to all over. Only 1/2 mile to the aquarium, however there are Trolleys that take you all over too. Overall, it was a great stay for a great weekend getaway, just don't expect a 5 star hotel, expect what you pay for. I would stay there again in a heart beat. Read moreGenuine Hotels.com guest review
Water didn't drain from shower, but great location if you want to spend most of your time in the park.Genuine Hotels.com guest review
Will not stay here again outdoor pool not openGenuine Hotels.com guest review
"Will not book again"
The hotel was run down. The room smelled. Not a good experience. The staff was very nice though.Genuine Expedia guest review
Room was kinda small as well as the bathroom. Beds were very comfortable. A little far from middle of town, but got some walking in.Genuine Hotels.com guest review
Not enough towels..One ice machine in the entire hotel and it never had ice..Lobby was extremely hot . elevator slow and parking garage was full of waterGenuine Hotels.com guest review
"Nice staff but....."
Staff was nice an parking was good. I'm not one to complain however the room smelled very funky. When I asked they said the room next to it mildewed. Smelled more like a sewage problem. Indoor pool was old an small like most everything else. Other pool wasn't open. Not writing this to down the hotel just wanted to try and help everyone looking for a […] hotel to have a good stay. Read moreGenuine Expedia guest review
Had to move rooms four times due to toilet not working, unclean room, and being moved to a room that they had booked for someone else.Genuine Expedia guest review
We had a room on the third floor with a balcony looking out onto the strip. Hotel is close to everything so you don't have to drive. Plenty of good places to eat within a two minute walk. Staff was very friendly and helpful. The reason for a 4 on facilities is due to the hotel needing some repairs and updating. It was still very comfortable and cle […] an. Read moreGenuine Expedia guest review
The staff was wonderful and they were very good about making sure things were taken care of. The facilities could have been in better condition but were ok. The pool was disappointing. The nicest thing about it was the location to the shops of Gatlinburg.Genuine Expedia guest review
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