Clean, comfortable, great breakfast, train behind hotel was not an issue. We will return when visiting family in Canmore.Genuine Hotels.com guest review
"Satisfied but searching"
Over all the stay was fine. We had a blast at the pool and water slide. My only complaint is that the pool was dirty and over chlorinated. Also there did not used to be a charge for the breakfast, but now there is. They said it is because they added things to the menu. But the lunch items they added did not appeal to me anyway, so I did not feel it […] was worth the extra cost. Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for your input. We will pass this information along to the appropriate departments. That being said we hope to have the chance to be of service to you again in the near future.
"Won't go there again"
The clerk said we had a huge bathroom and a jacuzzi. Which was great because my boyfriend is in a wheel chair and needs a big washroom. Went upstairs and there was a tiny tiny washroom and no jacuzzi. I called down and they said they couldn't do anything about it. My boyfriend had to use the public handicap washroom the whole night so our plans got […] changed. Plus there was a train right outside the room window that woke us up at 3 AM. Wasn't pleased they had no rooms with wheelchair access, had a train 15ft away and not many benefits for the customers. Read moreGenuine Hotels.com guest review
This hotel is 100 feet from the rail road track, the train wakes u up every morning @ 5 and 7 am, trains all day and night . Foul smell in the lobby breakfast area, really bad.Smallest shower ever in any hotel I have stayed in.i am 160 lbs and can barely move insideGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to comment on your stay with us. Yes our rooms are located on both the rail side and the road side of the hotel, which is the quiet side. We also offer two different categories of rooms, our Deluxe, which come with full bath, or Economy, which are shower only. Unfortunately the trains do randomly travel through the evening and morning hours. Our staff would have been pleased to assist you with a move to the Road side of the hotel, or offer you complimentary ear plugs for the train noise. We are at a loss to understand the foul smell in the breakfast area, however have directed this to the appropriate department.
Room was clean but basin drain was clogged. Room is just feet from very active train tracks.Genuine Hotels.com guest review
Response by Ramada Canmore Dear guest, I am happy you found our room clean but I am sorry that the drain was clogged. We offer rooms away from the train tracks; may I suggest that you request it on your next visit?
"Family w/ 2 kids 1 infant"
The room was clean but I really hate the super thick printed bed spreads because you know they rarely wash those. Anyways, the mini fridge opening was facing the wall which was awkward.. hard to open. I have always hated printed rugs because it just usually masks the stains and dirt... the room smelled a little musty but that is expected at hotels. Overall, […] it was a good stay. Could not complain since I got it on sale. $158 for a king bed and sofabed, minifridge, microwave and coffeemaker. Read moreGenuine Expedia guest review
"Noisy trains 50 feet away all night long."
The trains run constantly and are RIGHT behind the rooms. It was very, very noisy. The expensive breakfast buffet is no better than the complimentary buffet we get in many other hotels.Genuine Hotels.com guest review
"Excellent except staff at the front desk"
the staff at the front desk didn't explain where I could get to my room. So I had to wander around the hotel. Even though my room was in another building, he didn't say about it.Genuine Expedia guest review
"Amazing Breakfast buffet"
We came with our kids and Grands. This was our third time at this hotel. We loved the breakfast buffet and the kids loved the water slide and pool. We'll be back. Got a great rate with Hotels.com.Genuine Hotels.com guest review
Response by Ramada Canmore Dear guest, Thank you very much for your comment. We are thrilled that you enjoyed the breakfast buffet and the kids loved the water slide and pool. See you soon
Wonderful breakfast buffet, more than helpful staff, large rooms...Genuine Expedia guest review
unknown roll away charges were applied to the last minute.. surprise to hear that..hidden charges of $ 15 ..?Genuine Expedia guest review
"Great for price"
Comfortable and quiet. Friendly staff. We will stay again.Genuine Hotels.com guest review
Response by Ramada Canmore We appreciate receiving comments that you thoroughly enjoyed your stay at our hotel. We look forward to having you back very soon
Hotel staff was very nice and gave us lots of useful info. Beds were very comfortable. Breakfast was very good.Genuine Expedia guest review
Response by Ramada Canmore We appreciate your comments on your recent stay. We are glad that you enjoyed your time at the hotel, and found our breakfast very good. We look forward to having you stay again soon.
"Newly renovated, exceeded my expectations"
Hotel appears newly renovated. Was impeccably clean. Quiet. Breakfast was ample, fresh and delicious!Genuine Expedia guest review
Response by Ramada Canmore Thank you so much for taking the time to review your recent stay with us. We have just completed renovations on our first floor, and are pleased that you found them to be to your liking. Our breakfast buffet offers many choices so that everyone can enjoy something. We are pleased that your stay with us exceeded your expectations. We look forward to having you back with us soon.
we appreciated the breakfast schedules: 6-11am. The indian restaurant next door was good and not expansive. Rooms clean and comfortable beds.Genuine Hotels.com guest review
Response by Ramada Canmore Thanks so much for taking the time to comment on your recent visit with us. We are glad that our breakfast hours worked for you and your family, and you found our rooms to be accommodating. We agree that the Spice Hut restaurant on property has very good consistent food and are glad that you had the opportunity to take advantage of it. We hope to have you back again soon.
"Noisy but nice"
Although trains were frequent and right by hotel, stay was good. Used ear plugs and that helped. Included breakfast was much better than the usual one. Price was good for what was receivedGenuine Expedia guest review
"Hotel in Canmore, a short distance from Banff"
We were looking for something less expensive than the hotels in Banff but this hotel is pretty tired and needs renovation. e.g. Hall carpet was wrinkled, sink fixture was loose and toilet seat was for a different model stole. It was still over $100 a night.Genuine Expedia guest review
"nice place to stay"
we loved our stay at the hotelGenuine Hotels.com guest review
"Good hotel close to Banff National Park."
Confortable and convenient access to the Park for day trips.Genuine Expedia guest review
Response by Ramada Canmore We are pleased that you enjoyed our beautiful mountains and hiking trails. The proximity from the hotel to shopping is very close as is the National Park. We hope to have you back very soon.
"Good hotel for families"
Nice place; great for families. Good breakfast. Good starting point for Banff, Lake Louise without the high cost of Banff and Lake Louise.Genuine Expedia guest review
Response by Ramada Canmore We appreciate receiving your comments about your stay , and are glad that you had to opportunity to so easily explore Canmore, Banff and Lake Louise from our hotel Our waterslide and breakfast station is an excellent for families and are pleased that you enjoyed our amenities. We hope to see you back soon.
"Very Helpful Professional Staff!"
The hotel is clean and the breakfast is quite good. The staff was VERY helpful - with an excellent service oriented attitude.....Genuine Hotels.com guest review
Response by Ramada Canmore Thanks so much for taking the time to provide your comments. We receive such great comments about our staff and our breakfast and are thrilled that you agree. Please come back and visit us again soon.
"Wisconsin family vacation 5 nights stay"
The hotel was fine for the money. Compared to Banff prices. The kids enjoyed the pool at the end of the day. The breakfast was OK. We basically just slept and ate breakfast there. When your in the Canadian Rockies you don't hang out at the hotel. We left in the morning and didn't get back until 9 or 10 every night. Less than 20 minute drive to downtown […] Banff. We slept on the road side of hotel the train noise never woke us up. Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to provide us with your comments. We are pleased that you enjoyed your stay with us, and our staff could help with instructions on where to go. Our location is very good to shopping areas and grocery stores. We receive many positive comments on our breakfast buffet, and are happy that you agree. We hope that you have the opportunity to visit us again in the near future.
"Canmore flood 2013"
We were "stranded" at the Ramada Inn and Suites, Canmore during the flooding June 20, 2013. The staff was outstanding!!! The circumstances were unusual due to the flooding. We were without hot water for showers and the bottom floor of the hotel was in water. The entire staff went out of their way to make everyone as comfortable as possible: from the […] front desk, to the housekeepers, to the maintenance staff, to the kitchen staff. Read moreGenuine Expedia guest review
Response by Ramada Canmore Thank you so much for your kind comments. We are very proud of all of our staff’s initiatives during the difficult flood in June. We are pleased that our staff could make your stay as comfortable as possible. We hope to have you back for another visit, and this time during pleasant circumstances.
The hotel is getting old , but well maintained , good easy location to find. The rate you provided was very decent for this very touristy expensive area.The room was small but decent.. one thing , we would have preferred a bath tub over a shower, but then that is us. The staff all of the staff were very nice friendly and helpful and remained so under […] the crisis.. Crisis being that there were serious rains and flooding and they the staff remained focused and helpful. The front counter staff was very nice and the maintenance mgr - great. The first day or so of the crisis he was by himself as most of his men could not get there due to the flooding . But he remained on site and did everything humanily possible..This hotel staff reminded us of the staff at Friendly Vallarta in Puerto Vallarta... very nice , friendly, helpful etc etc etc.. Cannot say anything bad about this hotel and especially the staff , nothing but good . They deserve a large BOUQUET. Definetly would stay there again , hands down and hope others would do the same.. We recommend it................................................ Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to comment on your recent stay with the Ramada Inn and Suites, Canmore. We do receive many kind comments about our staff and are very happy that you agree. It was unfortunate for the whole town of Canmore, when the flood happened, however everyone at the Ramada came together to make a very unpleasant situation calming. We hope that you return to Canmore and Stay with us again in the near future
"Large comfortable rooms"
Beside the noise from train, generator close to room, the service and comfort of this hotel is excellent. Very good rates.Genuine Hotels.com guest review
Response by Ramada Canmore We appreciate you taking the time to provide us with feedback during your recent stay. It was unfortunate that you did not advise our front desk of your discomfort with the noise close to your room. We would have gladly moved you to a more comfortable location. We hope to have you back again and enjoy the value you received this time.
"Centrally located and convenient to all amenities."
Very comfortable with very helpful staff. Only complaint is the breakfast. The croissants, muffins and strudels were cold, straight out of fridge.Genuine Hotels.com guest review
Response by Ramada Canmore We are pleased to receive your comments during your recent stay with us. We agree that our staff is very helpful and courteous. It is unfortunate that perhaps you did not see the microwaves in the breakfast room that could have heated the cold items. During your next stay we hope your breakfast experience will be more enjoyable.
"Will Stay Again... Over and over again!"
Not all Ramadas are the same. This one is exceptionally different!!!!Genuine Expedia guest review
"Canmore Trip - March 2013"
Staff was fantastic and room was clean. Pillows were terrible and although they had a flat screen in the room, it was small and sitting on the top of the dresser and not viewable from bed. Propped it up on a garbage can which helped but still was not ideal. Floor in dining room downstairs was covered in debris (crumbs, bits of food, etc.). This was […] not a great last impression. Read moreGenuine Hotels.com guest review
"Great hotel for weekend getaway"
This hotel is great for family with kids. My kids had so much fun in the three story waterslide and their breakfast had so many varities. Planning go to banff every year and stay in the hotel to end our trip.Genuine Hotels.com guest review
"Best Motel of Our Tri["
I was a little worried because this hotel we much cheaper than any other hotel we stayed in the Canadian Rockies. To our pleasant surprise, this cheapest motel was the best we stayed in on our trip. We have stayed in Ramada many times but I think I have to rate this as the nicest Ramada we have stayed in. The room was spotless, roomy and had very nice […] decor. We had a refrigerator, microwave, safe, coffepot and all else we would need. The only problem we had was that the second night the refrigeator was not cooling. We did not report that until we checked out because we really didn't need it the last night. It is only a short drive to Banff National Park and the other sites in this area of the Canadian Rockies Read moreGenuine Expedia guest review
A very clean and comfortable hotel. The website did not let me down, I agree with all the other comments. I have never had such a nice free breakfast at a hotel before, wonderful food. (we found food in Canada much more costly than in the US so this was a real bargain) When we first tried to book a room, all that was left was a king sized bed & sleeper […] sofa. We didn't need that much room for the 2 of us, but was so glad we had it. I hate having to sit on a bed to watch TV, here we had a comfortable sofa, fridge, microwave plus cupboard fulled with dishes & etc. WONDERFUL!! It was easy to find and there a 2 grocery stores within walking distance. I know some people complain about the trains (we had railside) but I had no problem with that. If we ever get to the Banff area again, this would be my first choice of a hotel. Out of the 6 hotels we stayed at on our trip, this was one of the best!! Read moreGenuine Expedia guest review
"Mattresses are terrible!"
Mattresses are terrible and uncomfortable. Our experience has been that hotel offers great value and if they could improve on their mattresses, it would make it good experience. Pool and breakfast is good and staff is friendly.Genuine Hotels.com guest review
Hotel is a great location. Its not fancy but its clean and there was a good breakfast included.Genuine Hotels.com guest review
overlooking the railroad track & long trains going by day & nighttiny shower,phone didn't work, TV & microwave couldn't work together, a $2.00 for 15 min. internet accessGenuine Hotels.com guest review
"Can accommodate groups or individuals"
A most pleasant stay for a total of three nights. Two on the way to Banff and one on the way from Jasper. Breakfast was awesome. Room was very roomy and well kept. The refrigerator and microwave were an added bonus.Genuine Expedia guest review
"Close to all sights"
Freindly and helpful people, clean rooms, excellent breakfestsGenuine Hotels.com guest review
"Needs maintenance and updating"
First, the parking lot was in bad condition. Rain water didn't drain (even though it hadn't rained in awhile) and caused flooding. Also, several bad ruts and potholes. The furniture in the room was old and needed updating and much needed maintenance. Cabinets drawers were broken, the sink was cracked, carpet and other furniture was stained, and the […] blankets had numerous moth holes. Also, if your room is at one far end of the hotel, you can park at the end and exit the hotel but you can't re-enter. You must re-enter at the other end. They need a door with a card reader. so guests can enter or exit. We wouldn't recommend this hotel as one of value or comfort. Read moreGenuine Expedia guest review
"Whistlestop after the Calgary Stampede"
Negatives: 1) The gal at the desk WAS NOT very pleasant. She just rattled off information and was done with us. No pleasanties, no smiles. 2) We did not realize that we would almost be able to touch the railroad tracks behind the hotel despite the description of "railway side". We had our window closed and counted 2 trains before falling asleep from […] exhaustion from attending the Stampede that day. Our friend had his window open because he's allergic to air from air conditioners. He counted 13 trains! Read moreGenuine Hotels.com guest review
"Canmore's Ramada Inn"
We really enjoyed our stay at the Ramada Inn. We especially enjoyed the hot breakfast which is much better than most hotels give.Genuine Expedia guest review
"very nice - close to downtown"
only one night stay, staff and rooms were very nice - close to downtownGenuine Hotels.com guest review
Good place to stay. Bed was great and the hotel staff was very courteous and helpful. The only downside was the presence of train tracks behind the hotel. Although, after our hikes we slept through it all.Genuine Hotels.com guest review
"My son loves the breakfast"
Huge free breakfast ! If you are worried about the trains then select a room on the "road" side of the hotel. Great pool. Room is great and we are out more than in.Genuine Hotels.com guest review
"Just as beautiful as Banff"
I'm really glad we decided to stay in Canmore for a few nights, even though the real destination was Banff. It was so nice, we ended up spending more time in Canmore. People were friendly, and there was plenty to see and do. The water slide at this hotel was really fun! Breakfast was good, and the room made me feel right at home (only with a better […] view!). Hotel is centrally located, within walking distance of the town centre. Only complaints would be that the internet was a little slow, and the couch seemed a little dirty to me. Read moreGenuine Hotels.com guest review
stay was ok worker serving breakfast smoking outside in view and ac didnt work in roomGenuine Hotels.com guest review
We really enjoyed the breakfast and the many items to choose from. The only complaint was the small shower. Everything else was nice.Genuine Hotels.com guest review
The server in the dining area took the time to mark out important wildlife sites for us to visit on maps, and gave us ideas for driving to them. This was a pleasant experience and the effort he made to share this information was way beyond the call of duty........besides that the breakfast was excellent.Genuine Hotels.com guest review
"Comfortable and convenient"
The room was spacious and comfortable with a sitting space in addition to the bed. The hotel is within easy walking distance of shopping, restaurants, etc. Only complaints: 1) Early wake up call not received as requested for first morning (good thing I was up already) 2) Very noisy kids running in the hallway the first night 3) Radio came on early […] on second morning (I did not set it) I would stay here again. Read moreGenuine Hotels.com guest review
Breakfast was very good but train tracks were right outside our window and kept us awake for both nights that we stayed there. Could not use security lock on door. Did not line up. Shower was very small, bathroom was behind door, and no counter or shelves so every thing was a pain in this room. Weekend get a way was not what we had hoped for.Genuine Hotels.com guest review
"Would stay here again."
Nice pool and descent hot tub. Breakfast buffet was really good at an economical price!Genuine Hotels.com guest review
Response by Ramada Canmore We appreciate receiving your comments on your stay with us. We are pleased that you were able to enjoy our pool and hot tub, as well as enjoy our Excellent hot Buffet Breakfast. We look forward to having you back very soon.
Great stay. Room was clean. It was a good sized room for the price. Great layout.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for the review. We are happy to hear that you enjoyed your stay and look forward to your next visit.
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