The whole family had a great time! We would definitely come back.Genuine Hotels.com guest review
Response by Ramada Canmore We are pleased that you and your family had a great time. We look forward to your next visit.
Horrible.....I even don't want to remember my experience with this hotel even for writing...If you have family please avoid this hotelGenuine Hotels.com guest review
The room was a bit small for 4 people. I think i tried to save money by getting doubles instead of queens. The showerheads are low flow for water conservation which is ironic because the toilets are old full capasity that take FOREVER to flush. I heard from a local that they are doing renovations so that might change. I hope that will change. Breakfast […] was good and well stocked. My children enjoyed the pool (the real reason we booked here). The hotel is clean. The service was good. The location was convienant. All in all it was a good stay. If they make those changes and I choose an appropriate size room I think it would be much more enjoyable. Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to write a review. We are happy to hear that we met most of your expectations. We work very hard to ensure each and every guest has a pleasant and carefree stay and we look forward to your next visit.
Booked about 5 hours before arrival, showed up and was given an upgrade to a much larger room, even though the hotel was at most 1/4 full. The breakfast is no longer included with your room, costs 12$. Great location except for the cross country main rail line that runs through town directly behind hotel. Didn't bother me, but another in our party was […] woken 3 times in one night (not noticeable on street side of hotel). Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for the kind words. We are happy to hear you enjoyed the free upgrade. We always try our best to go above and beyond expectations and we look forward to your next visit.
They upgraded us from a double room to a two room suite for no extra charge. That was very gracious on the hotels part. Thank you so much.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to review your stay at the Ramada Inn & Suites Canmore. We are glad that you enjoyed the free upgrade and we look forward to your next visit.
We have stayed at the Ramada for quite a few years when we are passing through. This was the first time we stayed in the part that has the breakfast room. There is a charge for breakfast now. The buffet breakfast has anything you would want.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to review your stay. We take great pride in offering an affordable breakfast with as much variety as possible. We are happy you enjoyed it and look forward to having you stay with us again in the near future.
I was there for a wedding so in reality I was not at the hotel much other than to sleep. The Hotel was nice and I would definitely stay there again and hoping that I will be able to enjoy the facilities that the hotel offers like the fitness room, the spa and the pool. Thank you,.Genuine Hotels.com guest review
Response by Ramada Canmore We are pleased that you had the time to comment about your stay at the Ramada Inn & Suites, Canmore. We are glad that you enjoyed your brief stay with us and hope to have you back soon to enjoy all of the amenities our hotel has to offer.
It would be nice to have a kettle in the room instead of having to go downstair every time u need to get tea or coffee.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for your input. We want you to know that we do offer kettles to use in your room. All you have to do is give the front desk a quick phone call and we can have it delivered to your room. We take great pride in offering a pleasant and carefree stay and we look forward to your next visit.
Loved itGenuine Hotels.com guest review
Response by Ramada Canmore Thanks for taking the time to comment on your recent stay with us. We are pleased that you enjoyed your stay and had fun with us. We look forward to having you stay again soon.
"Comfortable beds train outside"
It was good except the train that went by about every hour also room had a funky smellGenuine Expedia guest review
Response by Ramada Canmore Thank you for taking the time to review your stay with us. We are sorry to hear you did not enjoy every aspect of your stay. We believe in offering a pleasant and carefree stay and we apologize if we did not deliver on that promise. On your future visit we recommend that your reserve a room on the road side as it is virtually noise free and to inform us right away if you find any discrepancies with your room.
Well-located for an easy cycle ride to Banff.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for your comments. We are pleased that you found our hotel to be centrally located for your outings. We hope that you come back for another cycling trip very soon.
A good place to stay!Genuine Hotels.com guest review
Response by Ramada Canmore We thank you for your comments on your recent stay with us. We are pleased that you enjoyed the hotel and your stay We look forward to having you stay with us again soon.
"Convenient to restaurants."
Had planned to ride the Legacy Trail but the weather didn't cooperate. Room was billed as nonsmoking but had an old smoke smell. Discounted breakfast was good value. One girl working the breakfast bar tried very hard but was challenged by the tour bus crowds...had to wait for coffee both mornings. Over all, good value for price.Genuine Hotels.com guest review
"Nice Location for Banff National Park area"
Good Hotel and base for Banff National Park area. Hotels in Canmore are a cheaper than Banff and town is far less busy giving a much more pleasing experience. The Hotel came with Breakfast included which was great for setting you up for the day ahead. Never had chance to use hot Tub and Pool but could see it was popular.Genuine Expedia guest review
Train tracks right outside our room made it very noisy!!Genuine Hotels.com guest review
"Nice but busy rail line runs just behind hotel"
Bathroom sink drained at a crawl. Spoke to staff, and upon return to room drain was working a little better but not properly.Genuine Expedia guest review
"Nice hotel with good amenities but railway line"
Nice hotel with good amenities but railway line was too close so we were awakened by Canada's very long freight trainsGenuine Expedia guest review
We were dealt with efficiently and told about the breakfast buffet. When I asked for late check out the next day there was no problem. My only negative was the fact they had no movies. There were 4 playing but you could not set the time you watched. But all in all a pleasant stay and a very nice breakfast.Genuine Expedia guest review
"Take a pass on this hotel!"
Woman at front desk only gave us key cards valid for one night instead of two. Had to trek to the other end of hotel after a tiring day of hiking because our key cards wouldn't work! She said, "whoever checked you in didn't do it properly", well it was her! A very insincere "oh....sorry" was offered. Also the train woke us up in the night, even with […] earplugs in! and pillows were very uncomfortable. This was definitely not worth over $160 per night!! Read moreGenuine Expedia guest review
"cheap and clean"
Good staff, clean room, price was right. Breakfast was a step up from the usual family hotel brekkies- bacon, full breakfast offerings! All for $5.99- awesome deal.Genuine Expedia guest review
I cannot say enough about the friendly staff at the Canmore Ramada. All staff from the front desk to the housekeeping and maintenance to the breakfast staff were friendly and happy. They told us the best places to eat and where to watch the fireworks and Canada Day parade. I would stay here again! The value of the breakfast buffet was great as well. […] The only downside was the small parking stalls. Hard to park a pick up truck. It didn't help that some guests took up two spaces or parked crooked. Thanks for the hospitality!! Read moreGenuine Expedia guest review
"Right Beside The Railroad"
We were fortunate to have a room facing the road instead of the railway - in speaking with other guests, the trains do run through the night and are quite disturbing. The room was not as clean as it could have been - bits and pieces of Kleenex/tissue on the bathroom floor, fluff in the corners, etc. A good coat of dust on the lamps. The bed was uncomfortable […] - sloped off at the sides and I ended up falling off 3 times during the night because I got too close to the edge. Pillows are ultra-firm; mine ended up on the floor and I used my arm as a pillow instead. We were given breakfast vouchers for $5.99 - those without paid $14.99. At 9AM on Canada Day morning they ran out of bacon and I was told it was not going to be replaced. When I expressed disappointment, I was asked if I wanted to speak to their manager. I'd hate to pay $14.99 for breakfast and not even have bacon. There was sausage, but not everyone likes it. There was a "mixed berry syrup" for the make-your-own waffles that was a pink gelatinous goo without any flavour. You get what you paid for, and I'm glad we only paid $5.99. Read moreGenuine Expedia guest review
"Friendly staff. Close to railway."
Friendly staff. Close to railway. We could hear noise during night.Genuine Expedia guest review
"Nice hotel, nice staff"
We stayed one night in this hotel on our way through Canmore the hotel was very clean the staff were very friendly. The only thing that we didn't like we're the pillows they were very thick and the train. The hotel is right on the tracks we live on a farm where it is very quiet and to wake up to numerous trains in the middle of the night wasn't ide […] al. Read moreGenuine Expedia guest review
Small shower but beds were super comfy, got a great sleep.Genuine Expedia guest review
Response by Ramada Canmore Great to hear that you had a good rest during your stay with us. Yes some of our rooms do have smaller shower areas, on your next visit request a Deluxe room with more bathroom space.
"Can I steal a pillow?"
Super comfy beds, amazing breakfast, so-so location the train did wake me up at 5am but I'm in the mountains who cares ;)Genuine Hotels.com guest review
"Did not want to stay in Banff as it is touristy."
Canmore is only 15 kms from Banff and is much quieter. Hotel Ramada on main road and is convenient for the town and restaurants. Railway line backs onto the hotel and trains go through the night. Be aware that they are very long, over 150 wagons long or over a mile in length with 4 engines! Good hot pool and laundry.Genuine Expedia guest review
Response by Ramada Canmore Thank you for your comments. We are glad you enjoyed our amenities during your stay here with us at the Ramada Inn & Suites Canmore. Feel free to ask our front desk agents about our road side rooms for future stays.
The staff at front desk were the friendly and very happy it was a pleasure every time you walked past . Train track near hotel you could hear but it wasn't to bad overall ,would stay againGenuine Hotels.com guest review
Response by Ramada Canmore Thanks for taking the time to provide us with your comments. We are pleased that you enjoyed our staff during your visit. Half of the hotel is on the train side, and like a lot of people we are glad that you to were not bothered by this
I've stayed at this hotel 4 times this month . Every time was good , room size is good , comfortable and clean , frig and microwave are a nice touch , staff very friendly. Would definitely recommend this hotel.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you so much for your kind comments on all of your stays with us. We are pleased that you found all amenities, staff and your room accommodating. Let us know when you are returning for another visit.
Apart from the noise from the passing trains this hotel is well located and offer good friendly service.Genuine Hotels.com guest review
Response by Ramada Canmore We appreciate your comments regarding your recent stay. We are pleased that you found our staff friendly and that you enjoyed the location of the hotel. On your next visit, be sure to request a room on the road side, that way there will be no issues with noise.
It was good but the Bathroom needs to be redone. The jacuzzi leakes on the floor.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to comment on your stay with us. Your feedback is greatly appreciated will be directed to the appropriate department for review.
Nice area of the country to visit.The hotel is easy to find from the highway and accessible . Check in was quick and friendly with good shared information . The room fairly up to date ,clean and comfortable. The breakfast with your stay is at a reduced price and is worth every penny.$5.99. Overall great experience , thanks.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you very much for your comments. We are especially pleased to hear you enjoyed your stay with us and we hope you can stay with us again in the future.
All Calgary hotels were booked so Canmore was the best second. It was refreshing to be near the mountains and the hotel was great .Genuine Hotels.com guest review
Response by Ramada Canmore Thanks for taking the time to comment on your recent stay. We are glad that you had a chance to leave the city and enjoy the mountains and our hotel. We hope you come back for another visit real soon
"A great place if you have kids"
Hotel staff were extremely pleasant and great with our kids. The waterslide was a big hit with the kids, but the hot tub and pool need some maintenance. The hot tub water had a bit of a smell. The pool had a ring of grime at water level that should be looked after, but nothing that made me not want to still use the facilities.Genuine Expedia guest review
Nice and clean hotel. I spent one night only. The room was clean and beds were ok. The pool was good, but just a little small. The breakfast was average or maybe a bit poor for the almost $6 they charge you.Genuine Expedia guest review
"Nice view of the mountains."
The view was great, however the hotel is right beside a railroad track. The breakfast had variety and plenty of choice,but is three star quality.Genuine Expedia guest review
pillows were over stuffed - big long balloons - gave me a bit a sore neck in the morning. People coming home at 4 am were rude in the hallways and very noisy --- that is not the hotels fault.Genuine Hotels.com guest review
"Great stay in Canmore"
Great stay in Camore, check in was simple and fast, rooms were clean, modern and as described. Kids will love the waterslide. Beds were very comfortable. Our rooms were on the opposite side of the train tracks, if there was a train in the night, I sure didn't hear it. Great breakfast buffet at a cheap price.Genuine Expedia guest review
It was comfortable and close to where I needed to beGenuine Expedia guest review
Canmore was overall a friendly town, we were somewhat lost. Asked to find the nearest park for our children because they're young and need to burn the energy right? Let them have fun! The room was no indicated properly nor was the "complimentary breakfast" was told that the bathroom had a bathtub it did not. As well there were no children's channels […] or pay per view kids movies to order to keep our children interested. It happened to be all local. A maintenance guy named Randall helped us with our flat tire we happened to get home safe and prevent us from spend a few hundred in a new tire. Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for staying with us recently. We are so glad Randall from our maintenance team was able to help get your family home safely. Your comments regarding signage will be passed onto management.
Amazing views to enjoy beautiful scenes. Nice location to arrange a trip in Canmore and only 20 minute driving to Bannf.Clean room and comfortable beds. Delicious breakfast.Genuine Expedia guest review
"nice hotel close to location"
great room and nice staff the kids love the slides in the pool.Genuine Expedia guest review
"Great value for the price"
We were surprise with a complimentary upgraded room and breakfast vouchers. Despite being next to the railroad and being a rather large hotel, it was very quiet. We could not sleep with the windows open on account of the trains but the fan was quiet and kept the room cool and pleasant.Genuine Expedia guest review
"Good price for stay"
It's more like a motel. Free parking, good price, nice receptionist and enough facilities. Good location. It's a good choise with this price.Genuine Expedia guest review
Nice hotel, our jetted tub came with complimentary bath salts! Lots of trains going by thoughGenuine Expedia guest review
"Not our best stay here."
We have stayed at this hotel a few times and have always enjoyed our stay. A few things have changed since our last stay though. Breakfast used to be free but now has a charge. Our room did little to block the sound of the train during the middle of the night. Also our room only had a shower and not a bath tub which was a minor inconvenience when it […] came time to wash the little ones up. For the price though, I'd probably stay again. Read moreGenuine Expedia guest review
Response by Ramada Canmore Thank you for taking the time to provide your comments during your recent stay. We have implemented a few new changes and the minimal charge for breakfast is one of them, as we have changed the menu considerably. It was unfortunate that you choose our economy room on the rail side of the hotel. During your next visit, be sure to choose our Deluxe room with full bath on the road side of the hotel.
very clean, family-friendly, close to amenities.Genuine Hotels.com guest review
Response by Ramada Canmore Your comments are important to us, and we are pleased that you found our hotel clean and friendly. Our location is great for shopping and dining, just a short walk from everything. We hope you and your family return for another great stay with us.
"Great stay at Ramada Canmore"
Very pleasant stay at the Ramada Canmore over Easter long weekend. Staff was very courteous and helpful, room was very clean, and the pool with water slide was a huge hit with the kids. Pool was clean but rather small and filled up fast.Genuine Hotels.com guest review
Response by Ramada Canmore Thanks for your comments on your recent stay with us. We are pleased that you found everything with the hotel to your liking. We hope to have you and your family back again to enjoy all our amenities.
Good - the bed was confortble. The breakfast was good. The room was clean. Not so good - there was a "hokey/kids party going on in the third floor whit lots of kids running around on the stair cases and halls. They where noisy and their parents took all the aspace in the hall to chat seating in the chairs bloking the way. Usually hotels have the entretaining […] areas in the basement or main floor. I think the staff suppose to be more vigilant and ask them to keep the party in the party room. The lawndry room was used after 10pm. The hotel staff suppose to shut the door after 10pm to avoid noise as the laundry room was on the third floor as well. Read moreGenuine Expedia guest review
Response by Ramada Canmore Thank you for taking the time to comment on your stay. We are glad you enjoyed our breakfast and comfortable beds. Our hotel is very family friendly so we are a popular choice for hockey teams. We open up our banquet space for teams to gather and for kids to play to avoid guests congregating in hallways and to keep the kids occupied. We are very sorry to hear that this still occurred during your stay. Our laundry room is located in the main floor next to our pool area. We apologise that guests continued using the facility after closing time creating a disturbance for you. We will be sure to remind our staff to lock all doors guest facilities at closing time.
We are a young family that needed a quick get away for the kids for their spring break. The location was good the facilities were good. It worked out very well. We were disappointed that the continental breakfast was no longer apart of the price for the room.Genuine Expedia guest review
Response by Ramada Canmore We appreciate receiving your comments on your stay with us. We are pleased that you found the hotel and the facilities to your satisfaction. We have upgraded our breakfast to a deluxe Hot Continental, so therefore there is a minimal charge for guests staying at the hotel. When making your reservation for your next stay, have the agent include the price of breakfast in your room charge, so there will not be additional costs.
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