"Do not stay at this hotel"
Brutally thin walls between rooms. One can hear the neighboring rooms TV clear as if it was your TV on. The hotel was booked with sports team and the noise in the hallways was extremely loud till well after mid night. The hotel can not help what other guest do but the condition of the hotel and cheap build allowed for a 2" gab beneath the entry door […] to the room that allowed every sound from the hall enter the room. Read moreGenuine Hotels.com guest review
The passing trains woke me up a couple times. It was good otherwise. Very clean, good breakfast, friendly staff, easy walking distance to the town. Bed was comfortable.Genuine Hotels.com guest review
Response by Ramada Canmore Thanks for taking the time to review our hotel. We are glad you enjoyed the hotel’s location and amenities We do have rooms on both the rail side and road side of the hotel. On your next visit request the road side, for a quieter get away.
"Comfortable yet noisy"
Hotel staff were excellent, particularly in the breakfast restaurant. Facilities were good (water slide/pool/hot tub) as well. Our room faced the railway track which was quite noisy throughout the night. Kids running and shouting constantly in the halls didn't help however that's hardly the Hotel's fault.Genuine Hotels.com guest review
Response by Ramada Canmore We appreciate your comments on your recent stay We are glad you had the opportunity to enjoy the facilities the hotel has to offer. We get excellent reviews on our staff, and are pleased that you agree. On your next visit request a room on the road side of the hotel, this will certainly eliminate the sounds of trains passing.
"Location good but noisey"
I likely won't stay there again, between the noisy trains passing outside of my window and the refrigerator in my room that made loud buzzing noises, it was hard to sleep and get the rest I was hoping for. The hot tub was nice but the bathrooms in the pool area looked like they were left off the list for regular cleaning. However, it is a convenient […] location to downtown and shopping. Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thanks for reviewing our hotel. We are pleased that you found your room comfortable and clean and to your liking. Unfortunately rooms with adjoining doors are not as sound proof as single rooms, our apologies. Yes, our hotel is in a great location to downtown and shopping. We hope to see you again soon.
"Mid week ski stay over"
Nice hotel. Rooms are a bit tight with 2 double beds. Breakfast was full service and good value even though there was the extra charge. Design of the pool and water slide could have been better. Pool is very small and a zoo with people landing from the water slide. You wanted to keep the jets on in the hot tub so you didn't see all the dirt.Genuine Hotels.com guest review
Response by Ramada Canmore Thanks for your comments on your recent stay. We are pleased that you took advantage of our Hot breakfast buffet and found it to be good value. Our hotel does attract families and they do enjoy our Waterslide and pool area, so it can get congested. I have provided our maintenance department your concern with the hot tub and they certainly will look into it. We agree that our economy rooms are smaller than our Deluxe rooms with two queen beds, on your next visit please request the Deluxe rooms.
"Worth the stay"
Short but good stay, it never woke me up but train is very close and woke up my coworker several times throughout the night. Several great restaurants in close proximity and excellent water slide for kids. Great price and breakfast next door was deliciousGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for the review. We are happy to hear you enjoyed your stay. We understand that the trains didn’t bother but if it bothered your coworker we strongly recommend booking a room on the road side of our property where there is absolutely no train noise. We look forward to your next visit.
"Value at a cost."
The price was great but ..... The little pool was packed and the water was iffy. The fitted sheets kept coming off and exposing the bare mattress (GROSS!!!). The train was disconcertingly loud. The front desk was helpful and quick. The privacy wall between the beds was very much appreciated. So basically, super value with some comfort/hygiene trade […] offs. Read moreGenuine Hotels.com guest review
Response by Ramada Canmore We appreciate your comments on your stay at the Ramada. Our hotel is very family friendly, so there are times that the pool area can be congested. We are glad that you contacted our front desk to resolve some issues. They would have been happy to send housekeeping to your room to take care of the bedding issues you encountered. On your next visit, ask for our rooms on the road side of the hotel, this way you will not encounter any train noise.
"Liveable but old"
I found this to be a fairly old room and it was facing the CP rail train track so we woke a few times in the night and early morning by the train which was literally 10 steps away from our window. If it wasn't the train then it was housekeeping knocking on doors around ours at 7:30AM. The service was good and hot breakfast was great but the room was […] not upto my standards and one of the towels were dirty. My daughter loved the water slide and pool but I don't think that is enough for me to rebook this hotel. Hopefully you have better luck! Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thanks for your comments on your recent stay. Our hotel does back onto the rail tracks and we are not in control of when the trains will be passing. We also have rooms on the road side which is the quieter side. Our front desk would have gladly moved your family to the quieter side had you requested this. Our housekeeping staff does not commence their shift until 8:30 a.m., so our apologies if someone was knocking on your door before then. We are pleased that you enjoyed the breakfast buffet and our Water slide and pool
Very convenient hotel along Bow Valley Trail, easy to find and close to some great restaurants (Thai Pagoda). Their special breakfast buffet for $5.99 was a great deal. The hotel is huge and long and thus has ample parking spots. It was the cheapest hotel in Canmore when booked last minute, and cheaper than staying in Banff when planning a ski trip […] . Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for your kind words. We are happy to hear that you enjoyed your stay with us and that you appreciated the value of our breakfast buffet. We work very hard at providing you with a great stay at a reasonable price and we look forward to your next visit.
"Poorly run hotel"
The room didn't have enough cutlery to accommodate eating for three . But the worse was the complete chaos in the pool area. Outrageous actually with wrong set up with that slide landing in the pool itself. People and mostly teenagers were pelting balls at each other. The hotel management through the camera view should have intervene On numerous occasions. […] Often at breakfast there wasn't any fruit left if not early attending Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for your review. We are sorry if the pool area was complete chaos. We do have a camera to keep an eye on things. We apologize if we did not intervene and we have made the manager that was on duty that day aware of your concerns. We hope you will give us another chance to provide you with a pleasant and carefree stay. Best Regards.
"Good value for money"
Enjoyed our stay with the exception of trains passing by through the night. Next time we'd request a room on the north side of the hotel. Breakfast was a great deal and service was great. Good value for money.Genuine Hotels.com guest review
Response by Ramada Canmore We appreciate receiving your comments during your stay with us. We are pleased that you enjoyed our Hot Breakfast buffet and that your stay was enjoyable. We certainly advertise the two categories of room, road side and rail side. On your next visit we know you will enjoy your stay on the road side of the hotel.
We stayed here for 3 nights just to get out of town and it was great. Bed and pillows were unbelievably comfortable, you were able to pick the temperature of your room, very clean and comfortable to be in. Staff were extremely friendly and helpful. It was easy to hear everyone coming down the halls, we had lots of families with little kids around us […] who let their children play in the hall ways but we didnt complain. The buffet breakfast was most excellent with a small extra charge for the guests. I would go back and pay full price it tasted well. The only downfall was finding parking when coming back to the hotel in the evening. Otherwise we had a fantastic overall stay and I will not hesitate to go back. Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for your kind words. We work very hard to offer a pleasant and carefree stay and we are happy to hear that you enjoyed your stay with us. We look forward to your next visit.
"Hotel too close to railway track"
Our room was beside the railway track and it kept us up almost all night. It was to be a special celebration and so it was disappointed. The sheets on one of the bed did not looked changed. It was crumpled. The other bed was pressed and cleaned.Genuine Expedia guest review
"Loud near the train tracks"
When we were checking in we over heard them offering a free upgrade to the man in front of us to stay on the quiet side of the hotel (not near the train tracks). We were told we couldn't have that but if it was bad during our sleep they would move us. I was there on my first trip away from my son to have a good sleep and a relaxing visit and the sleep […] part did not happen. The train definitely woke me up multiple times and I was not about to move rooms in the middle of the night. I think if they have rooms available on the quiet side they should offer them to all the people staying. Read moreGenuine Expedia guest review
Response by Ramada Canmore We thank you for your comments on your recent stay with us. We are pleased that you enjoyed our hotel and your Guest Room. We have had such great comments on our Hot Breakfast Buffet, which if you are a guest you are charged a very nominal fee. We certainly could have had the charge included on your room bill for your convenience. Yes our hotel as well as many others are located on the train track side as well as the road side. Some people are not bothered by the train noise at all. Upon check in, we do offer a small upgrade fee to the road side if you are particularly a soft sleeper. Our hotel’s location is great for other restaurants, grocery stores and shopping, all located within one or two blocks of the hotel. On your next visit, please choose a room on the road side of the hotel, and ask our Front desk agents to assist you with directions to restaurants and stores that are close by.
"Impressed w staff"
They called up when we arrived to make sure everything was ok w our room! I was impressed.Genuine Expedia guest review
Response by Ramada Canmore Thank you for taking the time to comment on your recent stay with us. Please note it is our standard procedure to call each guest when they arrive in their room to ensure that everything is satisfactory We are pleased that you enjoyed your stay.
"Would stay here again."
Nice pool and descent hot tub. Breakfast buffet was really good at an economical price!Genuine Hotels.com guest review
Response by Ramada Canmore We appreciate receiving your comments on your stay with us. We are pleased that you were able to enjoy our pool and hot tub, as well as enjoy our Excellent hot Buffet Breakfast. We look forward to having you back very soon.
The check-in staff were warm, friendly and welcoming at 10:30 at night. I was exhausted after a grueling 10 hrs on the road thru the Rogers Pass. My daughter booked the room for me, as I was on the road and she recommended I pull over in Canmore. My only complaint is that I was told it was an Expedia booking, therefore I needed to pay for comp breakfast, […] albeit $5.99 as opposed to $14. The room cost $90 and I did not think the difference in booking should affect a breakfast that is a given for other folks. The breakfast is buffet style and unremarkable. I certainly did not eat $6 worth of food at 6:30 in the morning. So, although, I was grateful for a "port in a storm" and a comfortable one at that, it is my recommendation there be NO distinction between Expedia bookings and other bookings. Obviously, The Ramada Inn throws their empty rooms in the pool, so people can stay there when they need a bed. Thanks for being there and thank you for the opportunity to give you feedback. Read moreGenuine Expedia guest review
Response by Ramada Canmore Thank you for your kind words. We are glad that you found the Ramada Inn & Suites to be a suitable to your needs during one of the largest snow storm in years. It also sounds like you were misinformed as we do not offer a complimentary breakfast. We make it up by charging a nominal fee for a hot breakfast buffet. We look forward to your next visit and we hope for it to be under better circumstance.
Great stay. Room was clean. It was a good sized room for the price. Great layout.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for the review. We are happy to hear that you enjoyed your stay and look forward to your next visit.
Comfy, clean room. Close to some nice restaraunts, within walking distance.Genuine Expedia guest review
Response by Ramada Canmore Thank you for your kind words. We are glad you enjoyed your stay and we look forward to your next visit.
"Decent location to area activities"
Hotel was busy. Staff were ok however the room was not as clean as expected. The hide a bed wasn't made up. We doubt it had been changed from the last occupant. The bedding was a mess and nit made up when we open bed the bed for the night. The front desk was busy when we tried to talk to them.Genuine Expedia guest review
Response by Ramada Canmore We are extremely sorry if your room was not cleaned properly and find it troubling that you were unable to inform the front desk. This was clearly an oversight and not a proper representation of our cleaning standards. We pride ourselves on offering a pleasant and carefree experience and we hope you will give us another chance so that we can deliver on that promise.
The whole family had a great time! We would definitely come back.Genuine Hotels.com guest review
Response by Ramada Canmore We are pleased that you and your family had a great time. We look forward to your next visit.
Horrible.....I even don't want to remember my experience with this hotel even for writing...If you have family please avoid this hotelGenuine Hotels.com guest review
The room was a bit small for 4 people. I think i tried to save money by getting doubles instead of queens. The showerheads are low flow for water conservation which is ironic because the toilets are old full capasity that take FOREVER to flush. I heard from a local that they are doing renovations so that might change. I hope that will change. Breakfast […] was good and well stocked. My children enjoyed the pool (the real reason we booked here). The hotel is clean. The service was good. The location was convienant. All in all it was a good stay. If they make those changes and I choose an appropriate size room I think it would be much more enjoyable. Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to write a review. We are happy to hear that we met most of your expectations. We work very hard to ensure each and every guest has a pleasant and carefree stay and we look forward to your next visit.
"Nice Hotel in Canmore"
The staff were really friendly, the room was clean, had more then one chair to lounge in, breakfast was $5.99 and the check out was super easy.Genuine Expedia guest review
Booked about 5 hours before arrival, showed up and was given an upgrade to a much larger room, even though the hotel was at most 1/4 full. The breakfast is no longer included with your room, costs 12$. Great location except for the cross country main rail line that runs through town directly behind hotel. Didn't bother me, but another in our party was […] woken 3 times in one night (not noticeable on street side of hotel). Read moreGenuine Hotels.com guest review
Response by Ramada Canmore Thank you for the kind words. We are happy to hear you enjoyed the free upgrade. We always try our best to go above and beyond expectations and we look forward to your next visit.
They upgraded us from a double room to a two room suite for no extra charge. That was very gracious on the hotels part. Thank you so much.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to review your stay at the Ramada Inn & Suites Canmore. We are glad that you enjoyed the free upgrade and we look forward to your next visit.
We have stayed at the Ramada for quite a few years when we are passing through. This was the first time we stayed in the part that has the breakfast room. There is a charge for breakfast now. The buffet breakfast has anything you would want.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for taking the time to review your stay. We take great pride in offering an affordable breakfast with as much variety as possible. We are happy you enjoyed it and look forward to having you stay with us again in the near future.
I was there for a wedding so in reality I was not at the hotel much other than to sleep. The Hotel was nice and I would definitely stay there again and hoping that I will be able to enjoy the facilities that the hotel offers like the fitness room, the spa and the pool. Thank you,.Genuine Hotels.com guest review
Response by Ramada Canmore We are pleased that you had the time to comment about your stay at the Ramada Inn & Suites, Canmore. We are glad that you enjoyed your brief stay with us and hope to have you back soon to enjoy all of the amenities our hotel has to offer.
The rooms on the ground level are newly renovated and are very nice. Its a nice hotel with very comfortable beds....if you can happen to fall asleep with a few trains passing by right outside the room window. Overall I would stay here again. I didnt have enough time to try their breakfast. ..but when I checked I was told it was $5.99 buffet style. Cute […] town with a great view of the Rockies. Read moreGenuine Expedia guest review
Response by Ramada Canmore We appreciate your comments on your recent stay with the Ramada Inn & Suites, Canmore We are pleased that you enjoyed your room and found it very comfortable. On your next stay, please request a room on the road side of the hotel for more comfort, and we hope you have the time to enjoy our buffet breakfast.
Nice and clean room. A small, but functional room.Genuine Expedia guest review
"Enjoyed this hotel, front desk staff was great."
Our kids enjoyed the water slide and pool. The view from the pool and our room was great! We requested a trail view to avoid the train on the other side.Genuine Expedia guest review
Response by Ramada Canmore We are happy to hear that you and your family enjoyed the pool and water slide as well as the view. We pride ourselves on being a family friendly hotel and we look forward to have you and your family stay with us again in the near future.
"Great room, waterside a little dank"
Great room, excellent breakfast buffet, really nice front desk. The pool could use a little sprucing up, It seemed a little rundown. I would definitely stay there again.Genuine Expedia guest review
Response by Ramada Canmore We appreciate you taking the time to comment on your recent stay with us.. We are pleased that you had an excellent experience with your room, breakfast and our front desk agents, as well as having the opportunity to use our pool and hot tub area. Your comments regarding our pool area will be brought up with our maintenance department for consult. We hope to see you back real soon.
It would be nice to have a kettle in the room instead of having to go downstair every time u need to get tea or coffee.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for your input. We want you to know that we do offer kettles to use in your room. All you have to do is give the front desk a quick phone call and we can have it delivered to your room. We take great pride in offering a pleasant and carefree stay and we look forward to your next visit.
Loved itGenuine Hotels.com guest review
Response by Ramada Canmore Thanks for taking the time to comment on your recent stay with us. We are pleased that you enjoyed your stay and had fun with us. We look forward to having you stay again soon.
Beautiful hotel! The staff were off the charts! Extra friendly staff who would go out of their way and beyond what they should have done!!!Genuine Expedia guest review
Response by Ramada Canmore Thank you for the review. We have passed your inputs on to the Maintenance Department and feel like the issue has been resolved. We apologize if it took away from what seemed like a great stay at our location and we hope to see you again real soon in the near future.
Easy to find and very clean. We were actually upgraded for no extra charge. Nice surpriseGenuine Expedia guest review
Response by Ramada Canmore Thank you for your kind words. We are happy to hear that you enjoyed your stay with us and look forward to your next visit.
"Comfortable beds train outside"
It was good except the train that went by about every hour also room had a funky smellGenuine Expedia guest review
Well-located for an easy cycle ride to Banff.Genuine Hotels.com guest review
Response by Ramada Canmore Thank you for your comments. We are pleased that you found our hotel to be centrally located for your outings. We hope that you come back for another cycling trip very soon.
A good place to stay!Genuine Hotels.com guest review
Response by Ramada Canmore We thank you for your comments on your recent stay with us. We are pleased that you enjoyed the hotel and your stay We look forward to having you stay with us again soon.
"Convenient to restaurants."
Had planned to ride the Legacy Trail but the weather didn't cooperate. Room was billed as nonsmoking but had an old smoke smell. Discounted breakfast was good value. One girl working the breakfast bar tried very hard but was challenged by the tour bus crowds...had to wait for coffee both mornings. Over all, good value for price.Genuine Hotels.com guest review
"Nice Location for Banff National Park area"
Good Hotel and base for Banff National Park area. Hotels in Canmore are a cheaper than Banff and town is far less busy giving a much more pleasing experience. The Hotel came with Breakfast included which was great for setting you up for the day ahead. Never had chance to use hot Tub and Pool but could see it was popular.Genuine Expedia guest review
Train tracks right outside our room made it very noisy!!Genuine Hotels.com guest review
"Nice but busy rail line runs just behind hotel"
Bathroom sink drained at a crawl. Spoke to staff, and upon return to room drain was working a little better but not properly.Genuine Expedia guest review
"Nice hotel with good amenities but railway line"
Nice hotel with good amenities but railway line was too close so we were awakened by Canada's very long freight trainsGenuine Expedia guest review
We were dealt with efficiently and told about the breakfast buffet. When I asked for late check out the next day there was no problem. My only negative was the fact they had no movies. There were 4 playing but you could not set the time you watched. But all in all a pleasant stay and a very nice breakfast.Genuine Expedia guest review
"Take a pass on this hotel!"
Woman at front desk only gave us key cards valid for one night instead of two. Had to trek to the other end of hotel after a tiring day of hiking because our key cards wouldn't work! She said, "whoever checked you in didn't do it properly", well it was her! A very insincere "oh....sorry" was offered. Also the train woke us up in the night, even with […] earplugs in! and pillows were very uncomfortable. This was definitely not worth over $160 per night!! Read moreGenuine Expedia guest review
"cheap and clean"
Good staff, clean room, price was right. Breakfast was a step up from the usual family hotel brekkies- bacon, full breakfast offerings! All for $5.99- awesome deal.Genuine Expedia guest review
I cannot say enough about the friendly staff at the Canmore Ramada. All staff from the front desk to the housekeeping and maintenance to the breakfast staff were friendly and happy. They told us the best places to eat and where to watch the fireworks and Canada Day parade. I would stay here again! The value of the breakfast buffet was great as well. […] The only downside was the small parking stalls. Hard to park a pick up truck. It didn't help that some guests took up two spaces or parked crooked. Thanks for the hospitality!! Read moreGenuine Expedia guest review
"Right Beside The Railroad"
We were fortunate to have a room facing the road instead of the railway - in speaking with other guests, the trains do run through the night and are quite disturbing. The room was not as clean as it could have been - bits and pieces of Kleenex/tissue on the bathroom floor, fluff in the corners, etc. A good coat of dust on the lamps. The bed was uncomfortable […] - sloped off at the sides and I ended up falling off 3 times during the night because I got too close to the edge. Pillows are ultra-firm; mine ended up on the floor and I used my arm as a pillow instead. We were given breakfast vouchers for $5.99 - those without paid $14.99. At 9AM on Canada Day morning they ran out of bacon and I was told it was not going to be replaced. When I expressed disappointment, I was asked if I wanted to speak to their manager. I'd hate to pay $14.99 for breakfast and not even have bacon. There was sausage, but not everyone likes it. There was a "mixed berry syrup" for the make-your-own waffles that was a pink gelatinous goo without any flavour. You get what you paid for, and I'm glad we only paid $5.99. Read moreGenuine Expedia guest review
"Friendly staff. Close to railway."
Friendly staff. Close to railway. We could hear noise during night.Genuine Expedia guest review
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