All hotels in Canmore, Alberta, Canada
1 room, 2 adults
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1402 Bow Valley Trail, Canmore, AB, T1W1N5, Canada, ‏‎855-239-9225
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3.9 / 5Good

Score breakdown (from 517 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    3.9
  • Condition
    3.9
  • Neighborhood
    4.0

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Great Location....Bad Neighbors"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was a great location and the room was very clean. All of the staff was helpful but there was a room across from our that was very very loud all night. Slamming of doors and yelling. I figured with security walking around they may have done something about it.
Genuine Hotels.com guest review
1 night trip with friends Apr 18, 2015
Stephanie
CA
5.0 / 5Outstanding
"awkward tv"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice hotel - only complaint is the TV was difficult use and had a very poor channel selection. New satellite system that even the staff had difficulty with.
Genuine Hotels.com guest review
Response by Ramada Canmore
Thank you for your review. We have just recently added a TV remote instruction and more channels thanks to customer input such as yours. Again we appreciate you taking the time to comment on your recent stay and look forward to your next visit.
1 night family trip Apr 2, 2015
esther
CA
4.0 / 5Excellent
"Good Hotel by the Train Tracks"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very Good Hotel, with very good and affordable breakfast, it is by the train tracks so expect trains passing by the train horn it is not used so it won't wake you up.
Genuine Hotels.com guest review
Response by Ramada Canmore
Thanks for your comments on your recent stay at the Ramada. We are pleased that you found everything the hotels offers to your liking, especially our Hot Breakfast buffet. Most guests that stay on the train side are not bothered by the passing train, and we are pleased that you had a pleasant stay with us.
3 night family trip Apr 3, 2015
Mario
CA
2.0 / 5Fair
"ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
swimming pool was closed housekeeping was not done well glasses wasn't cleaned pillows are too bulky
Genuine Hotels.com guest review
2 night family trip Apr 3, 2015
Roselyn
CA
5.0 / 5Outstanding
"Nice rooms awesome pool for the kids"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Got to the hotel at 10am and they had no problem giving us our room. Room was clean and out of all the hotels we visited on our vacation they liked the pool here te best. They have life jackets and a fun water slide. Train is kind of loud but of you close the window you don't notice it.
Genuine Expedia guest review
Response by Ramada Canmore
We appreciate you taking the time to provide feedback on your recent stay at the Ramada Inn & Suites. We are pleased that you and your family enjoyed the rooms and pool area. Our front desk will attempt to accommodate all requests, and glad that you were offered an early check in. We hope you and your family return again soon
Other trip Apr 1, 2015
A Traveler
CA
4.0 / 5Excellent
"Great location.close t everything in canmore."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The front desk clerk was amazing! She was so friendly. It was a nice way to be welcomed. Our stay was very pleasant. It was a night away for myself, daughter and grandchildren.
Genuine Expedia guest review
Response by Ramada Canmore
Thank you for your kind words. We are happy to hear that you and your family had a very pleasant stay and we look forward to your next visit.
Other trip Mar 28, 2015
Diane
CA
5.0 / 5Outstanding
"Great place to stay!!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is the second time that we stayed here and it wont be the last. The rooms are clean and comfotable, the staff is nice and the pool is so much fun. There is also a fabulous Indian restaurant next door that does free delivery to the hotel. I would definitely recommend this hotel.
Genuine Expedia guest review
Response by Ramada Canmore
We are happy that you decided to chose our hotel once again for your most recent visit to Canmore. We look forward to having you again stay with us in the near future. Thank you.
Other trip Mar 24, 2015
Carly
CA
5.0 / 5Outstanding
"Great Hotel but bed to soft!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay, but the bed was way to soft and killed my back.
Genuine Hotels.com guest review
Response by Ramada Canmore
We appreciate your taking the time to comment on your recent stay. We have replaced the majority of our beds with top of the line Simmons Pillow tops, and we understand that they may be soft for some guests. Our front desk would have gladly moved you to another room with a firmer mattress, had you requested this.
6 night romance trip Mar 6, 2015
Margarita
AU
3.0 / 5Good
"Place to crash after skiing"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed 3 nights. Room was super clean with a very small bathroom. Not the quietest of locations and you could hear people in the hallway. The pool and sauna is extremely small. Staff was ok , they were not overtly friendly but got you the information you needed.
Genuine Expedia guest review
Response by Ramada Canmore
Thanks for your comments on your recent stay We are glad that you enjoyed your room. Your stay with us was during a very busy hockey weekend and we apologize for the noise in the hallways. We hope our staff provided you withal the information you required.
Other trip Mar 13, 2015
Wolfgang
CA
5.0 / 5Outstanding
"Great place to take a family and awesome breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great deal on breakfast!!
Genuine Hotels.com guest review
Response by Ramada Canmore
Thanks for taking the time to comment on your recent stay. We are pleased that you and your family enjoyed your stay and found our Hot Breakfast Buffet to your liking. We hope to see you back soon.
1 night family trip Mar 6, 2015
A Traveler
CA
4.0 / 5Excellent
"Good Ski Stop"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great place to stay for a ski holiday. Buffet breakfast was cheap, filling and complete. Staff were very nice.
Genuine Hotels.com guest review
Response by Ramada Canmore
Thanks for your comments on your recent stay at the Ramada. We are pleased that you enjoyed your stay at our hotel. We get great reviews on our Hot buffet Breakfast and our staff, and are glad that you agree. We hope you return for another visit soon.
3 night family trip Mar 7, 2015
Dave
CA
3.0 / 5Good
"Good for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    2.0
Hotel was very clean needs up dated and not great location with the train tracks right behind the hotel overall the hotel was good
Genuine Hotels.com guest review
Response by Ramada Canmore
Thank you for taking the time to share your recent stay experience with us. We are glad that you found the hotel to be up to your expectations. Our hotel as many others does back onto the rail tracks. On your next visit be sure to request a room on the road side of the hotel for a quieter stay.
1 night trip with friends Mar 8, 2015
A Traveler
CA
1.0 / 5Poor
"Do not stay at this hotel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Brutally thin walls between rooms. One can hear the neighboring rooms TV clear as if it was your TV on. The hotel was booked with sports team and the noise in the hallways was extremely loud till well after mid night. The hotel can not help what other guest do but the condition of the hotel and cheap build allowed for a 2" gab beneath the entry door to the room that allowed every sound from the hall enter the room.
Genuine Hotels.com guest review
Response by Ramada Canmore
Thanks for sharing your recent stay experience with us. Unfortunately adjoining rooms are difficult to silence sound from the other side. We do cater to a lot of young hockey teams and try to keep them contained in our ballroom to avoid hallway noise. Our apologies if this did not work the weekend that you stayed with us.
1 night business trip Mar 6, 2015
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very happy with the room and service. The breakfast menu had a wide selection of foods.
Genuine Expedia guest review
Response by Ramada Canmore
We appreciate receiving your comments on your recent stay with the Ramada. We are happy that you found the room, service and breakfast to your liking. We hope to see you back soon.
Other trip Mar 9, 2015
A Traveler
CA
3.0 / 5Good
"Mostly good."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The passing trains woke me up a couple times. It was good otherwise. Very clean, good breakfast, friendly staff, easy walking distance to the town. Bed was comfortable.
Genuine Hotels.com guest review
Response by Ramada Canmore
Thanks for taking the time to review our hotel. We are glad you enjoyed the hotel’s location and amenities We do have rooms on both the rail side and road side of the hotel. On your next visit request the road side, for a quieter get away.
1 night trip Feb 27, 2015
Justin
CA
4.0 / 5Excellent
"Great for family and kids"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We really enjoyed this hotel. Having a good size fridge and micro in the room was very convenient and great for the kids. Pool and water slide also really great and the pool was warm which we really liked. Adjoining buffet breakfast at a reduced rate (if staying at the hotel), also a huge benefit. Service and staff at breakfast buffet were super friendly and helpful and breakfast buffet was fantastic. I could feed myself an my 3 children for $15.00 total. Excellent deal. Would definately stay here again.
Genuine Expedia guest review
Response by Ramada Canmore
Thank you for taking the time to complete the survey. We are glad that you enjoyed all the amenities that our hotel has to offer We get such good comments on our staff and Hot Breakfast buffet and are pleased that you agree All of our rooms are equipped with a fridge and micro wave, so on your return visit you can expect the same amenities.
Other trip Mar 8, 2015
Gail
CA
4.0 / 5Excellent
"Decent place near the centre of town"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We have stayed there once before. Clean rooms and friendly staff. Only negative is noise of the freight trains going by in the middle of the night.
Genuine Expedia guest review
Response by Ramada Canmore
Thanks for taking the time to review our hotel. We are glad to hear you found your room clean, our staff friendly and our location very convenient On your next visit please request a room on the road side of the hotel where you cannot detect trains passing by
Other trip Mar 7, 2015
A Traveler
CA
4.0 / 5Excellent
"Comfortable hotel, great waterslide!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Kids loved the waterslide. No complaints about the hotel. Trains go by during night if you're a light sleeper ...
Genuine Expedia guest review
Response by Ramada Canmore
We appreciate your comments regarding your stay at our hotel. We are pleased that your family enjoyed our water slide and pool. On your next stay with us, please request our road side rooms that do not her any train noise.
Other trip Mar 6, 2015
Family of 4
CA
3.0 / 5Good
"Comfortable yet noisy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel staff were excellent, particularly in the breakfast restaurant. Facilities were good (water slide/pool/hot tub) as well. Our room faced the railway track which was quite noisy throughout the night. Kids running and shouting constantly in the halls didn't help however that's hardly the Hotel's fault.
Genuine Hotels.com guest review
Response by Ramada Canmore
We appreciate your comments on your recent stay We are glad you had the opportunity to enjoy the facilities the hotel has to offer. We get excellent reviews on our staff, and are pleased that you agree. On your next visit request a room on the road side of the hotel, this will certainly eliminate the sounds of trains passing.
2 night family trip Feb 27, 2015
Nathan
CA
4.0 / 5Excellent
"Nice hotel. Clean and close to everything"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It's a nice hotel that's clean with pleasant staff. Cheap breakfast with a pool. It is very close to the railway though and that can be quite loud during the night, but after a while you get used to it.
Genuine Expedia guest review
Response by Ramada Canmore
Thank you for taking the time to review our property. We appreciate your input as it helps us improve on issues that we might have overlooked. We look forward to having you stay with us again in the near future.
Other trip Mar 2, 2015
A Traveler
CA
4.0 / 5Excellent
"A great family get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We had some issues just after we checked in because, though it was a non smoking room, the person in the adjoining room was smoking. The front desk quickly moved us to another room with no issue. Rooms are very comfortable and the pool /waterside is great! Breakfast was a small fee above but very affordable! Will be back again!
Genuine Expedia guest review
Response by Ramada Canmore
Thank you for reviewing your experience with us. We are happy to hear that you will be back again. We work very hard to offer and pleasant and carefree stay and look forward to your next visit.
Other trip Mar 2, 2015
A Traveler
CA
4.0 / 5Excellent
"Great hotel in walking distance to downtown."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Awesome hotel, great experience except for the rooms with adjoining doors. Not very sound deadening, and the people beside us were up until 5am talking, could hear it clear as day! Otherwise beautiful room, awesome bed, very clean. Would def recommend this hotel. Great location for walking to and from downtown instead of driving.
Genuine Expedia guest review
Response by Ramada Canmore
Thanks for reviewing our hotel. We are pleased that you found your room comfortable and clean and to your liking. Unfortunately rooms with adjoining doors are not as sound proof as single rooms, our apologies. Yes, our hotel is in a great location to downtown and shopping. We hope to see you again soon.
Other trip Mar 2, 2015
Shannon
CA
3.0 / 5Good
"Nice hotel in the mountains"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is ok it needs some new updates but overall it was ok. We stayed in the back of the hotel and through out the night the trains were running, it may bother soem people but we didn't mind it because there was a spectacular view of the mountains. The breakfast in the morning cost $5.99 but was well worth it, a lot of different choices and all you can eat.
Genuine Expedia guest review
Response by Ramada Canmore
Thank you very much for your input. We will make sure to keep it in mind when planning future renovations. We do offer newly renovated rooms and we recommend requesting one when making your next reservation. We look forward to your next visit.
Other trip Mar 2, 2015
Holly
CA
4.0 / 5Excellent
"Enjoyed our 3 night stay in Canmore"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Canmore is absolutely beautiful, surrounded by snow capped mountains. From the hotel it was an easy walk to downtown and easy drive to hiking trails, hot springs, skiing ...
Genuine Expedia guest review
Response by Ramada Canmore
Thanks for your comments on your stay at the Rama Inn & Suites. We are pleased that you found the hotel a great location for all of your activities. We certainly do have spectacular views from all of our rooms and we are in great proximity to Grocery stores and downtown shopping. We hope to see you back soon.
Other trip Feb 25, 2015
kate
CA
3.0 / 5Good
"Moderate hotel - more to be considered as Inn."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Room was adequate however need some face lift ! Swimming pool is ok.
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
CA
3.0 / 5Good
"Location good but noisey"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
I likely won't stay there again, between the noisy trains passing outside of my window and the refrigerator in my room that made loud buzzing noises, it was hard to sleep and get the rest I was hoping for. The hot tub was nice but the bathrooms in the pool area looked like they were left off the list for regular cleaning. However, it is a convenient location to downtown and shopping.
Genuine Hotels.com guest review
Response by Ramada Canmore
Thanks for reviewing our hotel. We are pleased that you found your room comfortable and clean and to your liking. Unfortunately rooms with adjoining doors are not as sound proof as single rooms, our apologies. Yes, our hotel is in a great location to downtown and shopping. We hope to see you again soon.
2 night trip Feb 19, 2015
Patricia
CA
3.0 / 5Good
"Mid week ski stay over"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Nice hotel. Rooms are a bit tight with 2 double beds. Breakfast was full service and good value even though there was the extra charge. Design of the pool and water slide could have been better. Pool is very small and a zoo with people landing from the water slide. You wanted to keep the jets on in the hot tub so you didn't see all the dirt.
Genuine Hotels.com guest review
Response by Ramada Canmore
Thanks for your comments on your recent stay. We are pleased that you took advantage of our Hot breakfast buffet and found it to be good value. Our hotel does attract families and they do enjoy our Waterslide and pool area, so it can get congested. I have provided our maintenance department your concern with the hot tub and they certainly will look into it. We agree that our economy rooms are smaller than our Deluxe rooms with two queen beds, on your next visit please request the Deluxe rooms.
2 night family trip Feb 16, 2015
Misty
CA
5.0 / 5Outstanding
"A Great Family Weekend Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We would stay at this hotel again. Great value and convenient location. The pool is a little small but kids still enjoyed it and the waterslide. The King Bed + Sofa room was well suited to our needs. Staff was friendly.
Genuine Expedia guest review
Response by Ramada Canmore
We are glad that you found value and enjoyed our recent stay with us. We do get very good comments on our staff, and are glad that you agree Our pool area is a little small, but families enjoy the three storey water slide. We hope to see you and your family back for another stay with us.
Other trip Feb 18, 2015
Kendra
CA
2.0 / 5Fair
"Good"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Very good location ,cheap and good breakfast buffet , too noisy and the pool so small but nice
Genuine Expedia guest review
Response by Ramada Canmore
Thanks so much for your comments. Our hotel is very centrally located and has easy access to shopping the downtown core. During school breaks our hotel an get very busy with families especially in our pool area We are pleased that you found our Hot Breakfast buffet a good value. We hope to see you again soon.
Other trip Feb 17, 2015
Sole
CA
1.0 / 5Poor
"Dissatissfaction overall"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel was suppossed to be a 3 star rated hotel but my family and I felt as it was a 1 star only. Noises of other guess throughout the night, dated facilities, small pool, smelly breakfast area. We will not go back to this place ever again. For the price we paid ($167 dollar / night on Feb 13th) we for sure were expecting more.
Genuine Expedia guest review
Response by Ramada Canmore
Thanks for taking the time to comment on your recent stay. We apologize that our hotel did not rate to your expectations. We usually get great reviews about our Hot Breakfast Buffet are sad to hear you do not concur. We are glad you thought the location of the hotel was okay, to pursue your other interests.
Other trip Feb 16, 2015
Joe
CA
4.0 / 5Excellent
"Worth the stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Short but good stay, it never woke me up but train is very close and woke up my coworker several times throughout the night. Several great restaurants in close proximity and excellent water slide for kids. Great price and breakfast next door was delicious
Genuine Hotels.com guest review
Response by Ramada Canmore
Thank you for the review. We are happy to hear you enjoyed your stay. We understand that the trains didn’t bother but if it bothered your coworker we strongly recommend booking a room on the road side of our property where there is absolutely no train noise. We look forward to your next visit.
1 night business trip Feb 12, 2015
Ken
CA
5.0 / 5Outstanding
"Quick overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was wonderful. We checked in and by the time we drove around, the playpen and rollaway bed we had requested were already in the room. The breakfast was great - even if it wasn't free, it was a great selection for a small price. The room had been recently upgraded and even the sofa bed was comfy!
Genuine Expedia guest review
Response by Ramada Canmore
Thanks for your comments on your recent stay. We are pleased that you found the hotel comfortable and that our staff could assist you with your additional requirements. We often get great reviews about our breakfast and glad that you agree. We hope to see you back soon.
Other trip Feb 13, 2015
Glenda
CA
3.0 / 5Good
"Value at a cost."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
The price was great but ..... The little pool was packed and the water was iffy. The fitted sheets kept coming off and exposing the bare mattress (GROSS!!!). The train was disconcertingly loud. The front desk was helpful and quick. The privacy wall between the beds was very much appreciated. So basically, super value with some comfort/hygiene trade offs.
Genuine Hotels.com guest review
Response by Ramada Canmore
We appreciate your comments on your stay at the Ramada. Our hotel is very family friendly, so there are times that the pool area can be congested. We are glad that you contacted our front desk to resolve some issues. They would have been happy to send housekeeping to your room to take care of the bedding issues you encountered. On your next visit, ask for our rooms on the road side of the hotel, this way you will not encounter any train noise.
1 night family trip Jan 31, 2015
Blaine
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The front end staff did not tell us we needed our vouchers for breakfast which led to some confusion when we first went down for our first breakfast. Other than that it was an enjoyable stay.
Genuine Expedia guest review
Response by Ramada Canmore
Our apologies for the miscommunication about your breakfast vouchers, and hopefully you enjoyed our Hot Breakfast Buffet. We are pleased that you found your stay very enjoyable and hope to see you back soon
Other trip Feb 3, 2015
A Traveler
CA
5.0 / 5Outstanding
"Excellent experience and service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very friendly staff at the front desk. A standout was Nicole....I had my 2 children and my 2 dogs and appreciated our great room...the pool area and the breakfast. We will be back! Thanks Ramada Canmore
Genuine Expedia guest review
Response by Ramada Canmore
Thanks for taking the time to comment on your recent stay with us. We get great r comments about our Front Desk Agents, and are pleased that you found Nicole to be friendly and helpful. Our three storey waterslide does attract a lot of children and our apologies if this was congested during your visit. We look forward to seeing you again very soon.
Other trip Feb 3, 2015
Jacqui
CA
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Booked online and received a good discount. Staff were friendly and helpful at check in and check out. Clean, quiet hotel.
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
CA
3.0 / 5Good
"Liveable but old"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
I found this to be a fairly old room and it was facing the CP rail train track so we woke a few times in the night and early morning by the train which was literally 10 steps away from our window. If it wasn't the train then it was housekeeping knocking on doors around ours at 7:30AM. The service was good and hot breakfast was great but the room was not upto my standards and one of the towels were dirty. My daughter loved the water slide and pool but I don't think that is enough for me to rebook this hotel. Hopefully you have better luck!
Genuine Hotels.com guest review
Response by Ramada Canmore
Thanks for your comments on your recent stay. Our hotel does back onto the rail tracks and we are not in control of when the trains will be passing. We also have rooms on the road side which is the quieter side. Our front desk would have gladly moved your family to the quieter side had you requested this. Our housekeeping staff does not commence their shift until 8:30 a.m., so our apologies if someone was knocking on your door before then. We are pleased that you enjoyed the breakfast buffet and our Water slide and pool
3 night family trip Jan 29, 2015
Alisha
CA
3.0 / 5Good
"too close to railway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Bed was very uncomfortable and hotel was noisy. Train was right outside of our window and lots of partying til 4am.
Genuine Expedia guest review
Response by Ramada Canmore
It is unfortunate that you did not enjoy your recent stay with us. During some weekends we accommodate out of town hockey teams that are competing in Canmore, and therefore the hotel can become very busy and a bit noisy. Our hotel does have rooms that are on the rail side as well as rooms on the road side. Our front desk Agents would have gladly changed your room to the road side had they known that this was a problem for you.
Other trip Feb 2, 2015
Sandy
CA
5.0 / 5Outstanding
"Clean and comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed one night and were pleased with the hotel. The room was clean and tidy. It was spacious.
Genuine Expedia guest review
Response by Ramada Canmore
Thank you so much for your comments on your recent stay. We really do appreciate you taking the time. We are pleased that you found your stay with us comfortable and enjoyable. We hope to see you back for another say soon.
Other trip Jan 27, 2015
A Traveler
CA
4.0 / 5Excellent
"Nice comfy hotel bed for long travels"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Conveniently located along Highway 1 in Canmore. Less expensive than Banff.
Genuine Expedia guest review
Response by Ramada Canmore
We are pleased that you enjoyed your stay at the Ramada in Canmore and that you found our hotel good value. During your next trip to the Canadian Rockies, please choose Canmore and the Ramada again.
Other trip Jan 21, 2015
Robert
CA
3.0 / 5Good
"Hotel was clean& Friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was clean , rooms were a good size .. Highly recommend asking for rooms on opposite side as railway tracks . We were woke several times by the sounds of trains.
Genuine Expedia guest review
Response by Ramada Canmore
Dear guest, Thank you for your review. We hope to be able to serve you again soon.
Other trip Jan 9, 2015
Kelly
CA
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very convenient hotel along Bow Valley Trail, easy to find and close to some great restaurants (Thai Pagoda). Their special breakfast buffet for $5.99 was a great deal. The hotel is huge and long and thus has ample parking spots. It was the cheapest hotel in Canmore when booked last minute, and cheaper than staying in Banff when planning a ski trip.
Genuine Hotels.com guest review
Response by Ramada Canmore
Thank you for your kind words. We are happy to hear that you enjoyed your stay with us and that you appreciated the value of our breakfast buffet. We work very hard at providing you with a great stay at a reasonable price and we look forward to your next visit.
3 night trip Jan 1, 2015
A Traveler
CA
4.0 / 5Excellent
"Average hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is a typical Ramada. The rooms were clean and comfortable. It is located next to the main CP Rail line, so trains go by every hour or so. The noise isn't too noticeable unless you open the window. There is a pool area with water slide but the water didn't seem too clean, so we avoided it. The breakfast buffet is available to guests for $6. It is average buffet food but convenient. There are several restaurants nearby. For $110/night, the hotel is a decent value for staying in the Canmore/Banff area.
Genuine Expedia guest review
Response by Ramada Canmore
Thank you for taking the time to review your latest stay with us. We are glad that you enjoyed our breakfast buffet and are happy to hear you found our hotel to offer a great value. We look forward to your next stay.
Other trip Jan 3, 2015
A Traveler
CA
3.0 / 5Good
"Poorly run hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The room didn't have enough cutlery to accommodate eating for three . But the worse was the complete chaos in the pool area. Outrageous actually with wrong set up with that slide landing in the pool itself. People and mostly teenagers were pelting balls at each other. The hotel management through the camera view should have intervene On numerous occasions. Often at breakfast there wasn't any fruit left if not early attending
Genuine Hotels.com guest review
Response by Ramada Canmore
Thank you for your review. We are sorry if the pool area was complete chaos. We do have a camera to keep an eye on things. We apologize if we did not intervene and we have made the manager that was on duty that day aware of your concerns. We hope you will give us another chance to provide you with a pleasant and carefree stay. Best Regards.
5 night family trip Dec 27, 2014
Fabrice
CA
3.0 / 5Good
"Clean hotel and easy access"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Front desk staff were ok- not overly friendly but not horrible. We were given the impression that the breakfast was complimentary. When we arrived we found out we received a voucher for a discounted price ($6/breakfast for adults). Room was nicely updated and very clean.
Genuine Expedia guest review
Response by Ramada Canmore
Thank you for your review. We are sorry to hear that our front desk staff were not overly friendly. We will definitely look into it and we hope it will not deter you from staying with us again. We look forward to seeing you soon.
Other trip Jan 2, 2015
A Traveler
CA
3.0 / 5Good
"Good value for money"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Enjoyed our stay with the exception of trains passing by through the night. Next time we'd request a room on the north side of the hotel. Breakfast was a great deal and service was great. Good value for money.
Genuine Hotels.com guest review
Response by Ramada Canmore
We appreciate receiving your comments during your stay with us. We are pleased that you enjoyed our Hot Breakfast buffet and that your stay was enjoyable. We certainly advertise the two categories of room, road side and rail side. On your next visit we know you will enjoy your stay on the road side of the hotel.
2 night family trip Dec 28, 2014
Lisa
CA
4.0 / 5Excellent
"Excellent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed here for 3 nights just to get out of town and it was great. Bed and pillows were unbelievably comfortable, you were able to pick the temperature of your room, very clean and comfortable to be in. Staff were extremely friendly and helpful. It was easy to hear everyone coming down the halls, we had lots of families with little kids around us who let their children play in the hall ways but we didnt complain. The buffet breakfast was most excellent with a small extra charge for the guests. I would go back and pay full price it tasted well. The only downfall was finding parking when coming back to the hotel in the evening. Otherwise we had a fantastic overall stay and I will not hesitate to go back.
Genuine Hotels.com guest review
Response by Ramada Canmore
Thank you for your kind words. We work very hard to offer a pleasant and carefree stay and we are happy to hear that you enjoyed your stay with us. We look forward to your next visit.
3 night romance trip Dec 26, 2014
A Traveler
CA
2.0 / 5Fair
"Hotel too close to railway track"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Our room was beside the railway track and it kept us up almost all night. It was to be a special celebration and so it was disappointed. The sheets on one of the bed did not looked changed. It was crumpled. The other bed was pressed and cleaned.
Genuine Expedia guest review
Other trip Dec 11, 2014
Geraldine
CA
3.0 / 5Good
"Loud near the train tracks"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
When we were checking in we over heard them offering a free upgrade to the man in front of us to stay on the quiet side of the hotel (not near the train tracks). We were told we couldn't have that but if it was bad during our sleep they would move us. I was there on my first trip away from my son to have a good sleep and a relaxing visit and the sleep part did not happen. The train definitely woke me up multiple times and I was not about to move rooms in the middle of the night. I think if they have rooms available on the quiet side they should offer them to all the people staying.
Genuine Expedia guest review
Response by Ramada Canmore
We thank you for your comments on your recent stay with us. We are pleased that you enjoyed our hotel and your Guest Room. We have had such great comments on our Hot Breakfast Buffet, which if you are a guest you are charged a very nominal fee. We certainly could have had the charge included on your room bill for your convenience. Yes our hotel as well as many others are located on the train track side as well as the road side. Some people are not bothered by the train noise at all. Upon check in, we do offer a small upgrade fee to the road side if you are particularly a soft sleeper. Our hotel’s location is great for other restaurants, grocery stores and shopping, all located within one or two blocks of the hotel. On your next visit, please choose a room on the road side of the hotel, and ask our Front desk agents to assist you with directions to restaurants and stores that are close by.
Other trip Dec 10, 2014
A Traveler
CA
4.0 / 5Excellent
"Impressed w staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
They called up when we arrived to make sure everything was ok w our room! I was impressed.
Genuine Expedia guest review
Response by Ramada Canmore
Thank you for taking the time to comment on your recent stay with us. Please note it is our standard procedure to call each guest when they arrive in their room to ensure that everything is satisfactory We are pleased that you enjoyed your stay.
Other trip Dec 8, 2014
Charlotte
CA
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