Toilet paper holder should be closer. Could barely reach it.Genuine Hotels.com guest review
This is a great hotel for the price!Genuine Hotels.com guest review
Friendly staff and great location. Would stay here again.Genuine Hotels.com guest review
was fine, toilet had a problem, reported, but not majorGenuine Expedia guest review
ExcellentGenuine Hotels.com guest review
"Great location and place to stay"
The hotel is nice and the breakfast is pretty good too.Genuine Hotels.com guest review
Did not like the very loud kids running in the hallway at 6:30 AM. It would be nice it there was more than one chair to sit in.Genuine Hotels.com guest review
"Breakfast not included"
We chose this hotel because it was near the airport and had an in house restaurant. When we arrived on a Sunday we discovered the restaurant has a very limited menu and is open only on weekdays. Then you have to pay for breakfast. The regular breakfast bar was $8.95 a person. The bed was too soft and lumpy.Genuine Expedia guest review
I would have given this stay all 5 stars except the a/c unit in the room was very loud. I'm sure others have complained as well, Just avoid room 414!Genuine Hotels.com guest review
"wonderful hotel and employees"
great hotel to stay for the rpice I paid and is a much better location than downtiwn. The hotel staff are very helpful, respectul and always ready to help. The Hilton by Portland Airport rocks and look forward staying at the same hotel next time.Genuine Hotels.com guest review
"Great hotel for the experienced"
Super clean hotel and very friendly staff. The buffet was very clean and made to order hot breakfast was excellent. They also have a small bar in the lobby available in the evenings.Genuine Expedia guest review
"Bang for your Buck"
Pretty decent hotel for the price. It was very clean!Genuine Expedia guest review
"Warms my heart!"
We were greeted by the most friendly, helpful and enthusiastic staff. The fresh coffee and cookies right in the lobby charmed all my roomies. I wish I had stayed here more nights during my stay in Portland!Genuine Expedia guest review
"close to airport"
As expected for a Hilton Garden InnGenuine Hotels.com guest review
"On Airport Row"
Very cheap for the quality of the room. Disturbed a bit by maids parking outside our door every morning. Hot tub not open late enough to use (closes at 10:00PM.Genuine Hotels.com guest review
The front desk staff was a bit stand-offish but otherwise everything was fine. I like the firm bed.Genuine Hotels.com guest review
"Perfect; except for the 24 hour earthquake"
I was here on a fast a furious fun weekend to see friends. I really enjoyed this hotel although I was not in the hotel that much except to sleep. The beds were amazing and I didn't want to get up. I even had to call in late to one event because it was so wonderful... the only problem was my room was directly above their laundry room which they started […] as early as 6 am and lasted until 6 at night. As you can imagine these are industrial sized machines so they pack quite a punch and rumble the whole room which was very unnerving and well, loud enough to drown out airport car traffic. So that might be a good thing for some ;) My suggestion is to stay there but ask to be placed away from their laundry services. :) Read moreGenuine Hotels.com guest review
everything was lovely - room not too hot nor too cold. bed comfortable. pool wonderful!Genuine Expedia guest review
very comfortable quiet cleanGenuine Hotels.com guest review
When we first entered the hotel we were all overcome by a very odd smell. The receptionist was very nice and helpful. There where no towels in the pool area which was rather frustrating and we all had to drip all the way back to our room. Our bed was so uncomfortable, my boy friend and I both tossed and turned all night and sleep was no where to be […] found. We both had head aches and back aches in the morning, which didn't make for a pleasant day at the aquatic park with our kids and our friends. As we were leaving the hotel the front receptionist was very grouchy it seemed as tho we could say nothing right and the lobby once again smelled so weird!!! We couldn't wait to get out of there. I expected more from a Hilton...this is why we chose to stay here in the first place. Might have to rethink this... Read moreGenuine Hotels.com guest review
"Attention all Business Travelers!"
Staff was very helpful. It was nice and quiet - perfect for business travelers.Genuine Expedia guest review
"Great Hotel, Ok Location!"
We got in late to Portland and had to get a hotel right away, most places downtown seemed to be booked or too expensive. So the Hilton was a little out of the way at the airport, but definitely worth it. Clean, comfortable rooms, friendly service and a beautiful lobby.Genuine Hotels.com guest review
We were in town for a cruise up the Columbia and Snake river. We stayed here the night of our arrival in Portland and the night before our return flight. While we thought it a bit pricey, particularly the second night which we booked on the first night. the explaination we got was that weekday nights were more expensive. Other than that we had no c […] ritisisms. Read moreGenuine Expedia guest review
It was a good overnight option.Genuine Hotels.com guest review
"Very nice visit. Thank you."
Very well done. Pool was properly kept up. Room was very nice. One burned out light in room. Otherwise excellent.Genuine Hotels.com guest review
Our only complaint was the mattress. After a long day of traveling we needed a good night's sleep. Unortunately that was not possible because the mattress was so uncomfortable.Genuine Hotels.com guest review
"Credit card was charged twice, not secured now"
I pre-paid for my stay, but the card I gave them for incidentals was then charged again. They eventually fixed it, but in that process they revealed to me the last four digits of someone else's credit card number! How can I be sure that they aren't giving My card information out to strangers, just like they gave some stranger's card info to me? They […] were generally confused and, frankly, didn't seem like they were giving this issue their full attention. I would not stay with them again. Read moreGenuine Hotels.com guest review
"easy freeway access,"
Very clean , easy to find, easy acess off the freewayGenuine Hotels.com guest review
It was fine. Would have liked a free continental breakfast.Genuine Hotels.com guest review
My family and I took a chance on this hotel when we flew in and liked it so much we made a second reservation for the night before we flew out as well. The beds are comfortable and it was a short drive from the airport.Genuine Hotels.com guest review
Room was fine for its purpose. I stayed here because of the free shuttle and I was arriving late at PDX. I would stay again if I needed to.Genuine Hotels.com guest review
"stain on bedsheet"
We arrived to the hotel late from a night flight. We just were staying one night before driving to our destination. Upon entering the room, we were very impressed with the overall appearance and comfort of the room. However, not having checked the bed (as I usually do) the night prior because my daughter was so tired, we discovered a rather large, bodily […] fluid stain on the bedsheets the morning of our checkout. We know it was not from my daughter who is 4. This discovery really disturbed me. While I have never been one to complain, I decided I needed to for this because it involved cleanliness and hygiene. When I brought it up to the front desk clerk she was very unresponsive, which just seemed to upset me more. I didn't pursue further, but left feeling very disappointed. Read moreGenuine Hotels.com guest review
"Great for airport travel"
The shuttle to the airport is a great feature of this hotel. It was wonderful to be able to stay there in order to catch a 6am flight out of PDX and not have to worry about having to get up in the wee hours for the hour+ drive in. I was very happy with the cleanliness of the hotel and the friendliness of the staff. We had a great experience here.Genuine Hotels.com guest review
I enjoyed the stayGenuine Hotels.com guest review
good hotel, no long term parking capabilityGenuine Hotels.com guest review
"excellent stay, will stay again."
super clean, reasonable, easy to find, amazing bed, awesome pool and jacuzzi. only small gripe no free breakfast of any source it is all extra except for just a coffee.Genuine Expedia guest review
"First Stay In Portland"
Overall the service was good. The room was comfortable and the shuttle was on time. However it would have been nice to be offered a bottle of water upon checking in. Most hotels give cookies or water but in my case, water would have been appreciated especially on a warm day. Thanks.Genuine Hotels.com guest review
"Great for access to airport"
The use of the airport shuttle was great. Was able to turn in car night before and have shuttle return us to hotel. That way we didn't have to worry how to get from the car rental back to the airport at 4:30 - when the regular shuttles aren't running. Shuttle took us to airport early next morning. Only complaint was that the wakeup call for 4:00AM […] (so we could get the shuttle at 4:30AM) didn't come until 4:30, as we were walking out the door. Could have REALLY been a problem if we hadn't woken up early ourselves. Read moreGenuine Expedia guest review
"One Night Stay"
Very average hotel but in a good location with a decent rate. Rooms are clean but A/C unit is very noisy.Genuine Expedia guest review
The Hotel was easy to find, close to public transportation. The stop for the light rail was a few blocks away but they offered us a ride so we wouldn't have to take our car. Hotel staff were helpful with directions. Had things printed with directions already. Room was clean and had plenty of hot water. Would recommend to others. Even though close to […] Airport did not hear a single plane at night. Read moreGenuine Hotels.com guest review
"Bug found in the bed!"
We were moved, then the keys didn't work, then there was multiple long dark black hairs in the second room we were moved too!Genuine Hotels.com guest review
"No eating facilities available on weekends"
The hotel itself was very impressive. However, as I stayed there on a Saturday I was very disappointed that there were no eating facilities at the restaurant for any kind of dinner. Then leaving the hotel at 5:30 am to catch a flight which then also cut me out of breakfast at the hotel. I think it's an issue and makes the difference between an "okay" […] hotel and what could be a really very nice hotel. Read moreGenuine Expedia guest review
"Best Place to stay"
Excellent location for shopping and it was clean, comfortable !!Genuine Expedia guest review
enjoyed the stay, could have used a lighter blanket. Overall nice place!Genuine Hotels.com guest review
"Glad that I chose this hotel"
it was the most relaxing and the service staffs was excellent. after being stranded at the airport I was so happy that my stay at the hotel was smooth sailing. and the fact that the bed was so comfy. just what we needed.Genuine Hotels.com guest review
"Seamless check out"
Stayed overnight on one summer Saturday. No fuss check in..just confirmed our credit cards...well maintained and clean room we got.. double beds are comfortable. ..nice sleep we got that we stretched until 10 am...check out was a breeze since bill was already slid inside. Just have to drag our bags to the car. We're coming back for sure.Genuine Expedia guest review
There is no complain whatsoever! Everything is excellent. There is no free breakfast for your information. We would love to stay here again and be more than happy to recommend it to friends and relatives.Genuine Hotels.com guest review
"A nice stay"
We had a smooth check in. and they gave us the quiet side of the building as requested. The shower had amazing water pressure which is a must for me. The bed was weird, it was like a V and was dipped in the middle. Too firm for my liking but it was a bed to sleep on. One of the hand towels had lipstick on it. All in all, the location is awesome with […] public transit right there and some good food choices in the area. Read moreGenuine Hotels.com guest review
Overall, the hotel was OK. Staff were very friendly, room was clean and comfortable. The one negative was the swimming pool. YEs they have an indoor pool, but it is not heated. It was soooo cold. All the guests we met felt the same way. Too cold to swim in. If you are going looking for a hotel with a swimming pool for the kids, this may not be the best […] choice. Would I stay there again? If they heated the pool yes, if not, no. Read moreGenuine Hotels.com guest review
"Great Room Great Service!"
Went to Portland for a few days to catch the Oregon/Oregon State football game and a few other sporting events. The hotel was in a good location right off the interstate (but far enough away it was quiet) Bed was great, Room was great and the staff were extremely friendly. The only downside was the hot tub being out of service! Would not hesitate in […] anyway to stay here again. Read moreGenuine Hotels.com guest review
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