Great hotel in San Jose. Will stay here again in the futureGenuine Hotels.com guest review
Everthing was great at the hotel. The staff was very welcoming and friendly.Genuine Expedia guest review
"The hotel concierge delightfully greeted us!"
Loved the hotel all in all. Would definitely return!Genuine Expedia guest review
"convenient to airport"
Very comfortable hotel. Staff aimed to please. The only comment I have is that the air conditioner wasn't working in our room and staff was sent to repair it without our knowledge. (I believe the guest before us reported the problem.) So we were resting when the technician opened the door. We did not report what happened as I did not want to get anyone […] in trouble. We were happy to have the air conditioner fixed. Read moreGenuine Hotels.com guest review
The front desk staff was the friendliest we have ever had. The room was very clean, we will stay there again..Genuine Hotels.com guest review
This hotel was amazingly comfortable. I booked a last minute stay with a friend and the beds were heavenly. The neighborhood is completely safe - surrounded by food and stores, also close to the airport. The guy who checked me in was really friendly and helpful. Only reason I'd give it a 4/5 was this: I drove my friend to the airport early the morning […] I was checking out and went back to crash for a few more hours sleep. Housekeeping knocked on my door about 6 times the remaining 3 hours I was there. Not joking. I was out cold, but after I showered and was starting to pack up I opened the door. The lady wanted to clean my room ASAP and I said I was checking out soon and just needed to finish packing. She asked to come in and I said no, I was still packing. I then asked if she had been knocking on my door all morning and she said she'd come back later. I told her I was checking out and asked if this was normal and she again, said she'd come back later. It was a bummer way to end my stay, but I'll try not to let it overshadow everything else. I let the front desk know and they were apologetic but that's about it. If that hadn't happened, I'd give it a 5/5 and go again for sure. Read moreGenuine Hotels.com guest review
Everything was perfect! Would stay there again in a heartbeat!Genuine Expedia guest review
"Comfortable and pleasant stay!"
Overall, our stay was great. We have never been to a hotel where employees have been so courteous and went out of their way to ensure everything was to our sanctification. Would definitely stay again!Genuine Hotels.com guest review
"Nice hotel with great 880 corridor access."
Very friendly staff and nice accommodations with great access to San Jose and North on 880 corridor.Genuine Expedia guest review
"Hotel is a few minutes away from the mall/freeway"
The best part of my stay was the on-site restaurant. The food was great! The biggest complaint I have was although I had the, "do not disturb" sign on my door the cleaning crew still entered my room. I work in law enforcement for a major government company and I always travel with firearms and important paperwork. I felt uneasy that the sign was not […] honored. Other than that my stay at this hotel exceeded my expectations. If you are a smoker this place isn't for you since all rooms are non-smoking. Read moreGenuine Expedia guest review
When first entering the hotel the lobby is very inviting, well lit and seemed like a realxing area, but not super lively if you are trying to have a drink with some friends bar area is kind of small and just there in the corner. The stay was okay, the rooms were spacious enough for two people, the fridge was cold, and the beds were pretty comfortable. […] The television was nice and selction of channels was good as well. I loved the aircondition because it was very hot during my stay. Overall the room was pretty nice for a two night stay. I was happy that when I asked for more towels they came to my room quickly, most of the staff was friendly, but the people in the kitchen area during breakfast seemed overwhelmed because they were under staffed. Also, my potatoes were undercooked, the quality of the breakfast wasn't worth 14 dollars a person. The pool was very nice it was clean and I enjoyed that it was outdoors because the weather was nice and hot. Another highlight was that they made sure every chair out by the pool had a towel so there was no need to ask for one or look for one you could just pick one right up! The rooms were very CLEAN! Personally the surrounding area seemed nice, had plenty of restaurants and a walmart, but it was a bit far from the mall for me; honestly to be fair it is located Milpitas so there isn't very much to do. The stay overall was relaxing and the employees were all mostly friendly and accomitaing. I would stay here again but ill make sure to have breakfast at the Mcdonalds across the street, and if you are looking to stay at a place with a lobby that has more of a party atmosphere this is not the place. It seems like more of a hotel for business travelers. Read moreGenuine Hotels.com guest review
"it was ok"
it was good. It has all the things mentioned before booking. The rooms were clean and the staff was goodGenuine Expedia guest review
Clean, quiet, comfortable, and helpful staff. Definitely two thumbs up.Genuine Hotels.com guest review
"Very clean, great amenities, not noisy"
Very comfortable and clean, service staff were courteous and helpful. My room was on the side of the building close to a busy street, but I hardly noticed any traffic noise, so they seem to have done a good job soundproofing.Genuine Hotels.com guest review
Fair experience. Hotel staffs were courteous, but not friendlyGenuine Expedia guest review
"Fine if you are visiting someone on McCarthy Blvd"
Inconvenient to everything EXCEPT the few businesses on McCarthy. 237 is a nightmare for traffic.Genuine Hotels.com guest review
"clean safe & quite hotel"
price reasonable, good service.Genuine Hotels.com guest review
I was in town visiting relatives. this was booked thru Expedia. The staff was extremely helpful with directions and check in. The room was excellent and the bed was superb !Genuine Expedia guest review
This is a good place in a perfect location. The area is quiet and safe. I am satisfied with my booking.Genuine Hotels.com guest review
"Overnight before Flight"
A few minutes from the airport, convenient location. Interior a little worn but not bad. Bed was very comfortable.Genuine Hotels.com guest review
great hotel, first time I've been motivated to actually write a review. I would definitely recommend to other business travelers.Genuine Hotels.com guest review
"Nice, prior experience, great location"
Fantastic!Genuine Hotels.com guest review
All in all it was so so. We found a live bug in our bathroom though and it changed my opinion about our stay. The bed was EXTREMLY hard and uncomfortable. I could not have slept in it one more night! Location was good.Genuine Hotels.com guest review
Very nice, the Hotel Staff is very warmth. I like itGenuine Expedia guest review
Lovely hotel, great breakfast and staff was very accommodating and friendly. However, the mattress we as very uncomfortable, would certainly request another type if available.Genuine Expedia guest review
My back is hurt because of bed. Could not get good sleepGenuine Expedia guest review
"Great Deal Hotel"
We stayed here for one night and arrived in the late afternoon. The lobby was very well kept and the hotel itself looked neat and tidy. The carpet in the main hallways were clean. The only sign of wear and tear were the black scuff marks on all the doors. Overall, the hotel room was pretty standard. We had a queen bed with flat screen TV, fridge, and […] microwave. The desk had one ethernet cable. The linens were clean, and the towels were soft and plushy. The fridge was a little difficult to open, but all the amenities suited our needs and we never felt like anything was missing from our experience. Read moreGenuine Expedia guest review
"Super friendly staff, Nice facility, good location"
We booked 2 rooms for the reunion trip, 1 of the room supposed to be double bed, but hotel sold out the double bed room, staff gave us 3 rooms with king size bed but charge to 2 rooms. Most of our friends was stay at the same hotel, staff was able to manage us to have the rooms on the same floor. One of our car ran out of battery, we asked hotel staff […] for help, the lovely lady staff wen out to her car in a cold raining night to got us the jump cable, she is an angel. We were experience power outage at the whole area, but hotel was manage got some hot Starbucks coffee waiting in the lobby, very thoughtful. Read moreGenuine Expedia guest review
Great staff with excellent location dshbfjkdshfjkhgbfjhbfdskGenuine Expedia guest review
"Comparitively inexpensive for the area"
The hotel was just fine, very comfortable in an area with multiple dining options - including inside the hotel. Breakfast buffet was a steep $12, however.Genuine Hotels.com guest review
"easy access to freeway"
Always nice at this Hotel. We stay every time when we are in the area. Clean nice rooms, Hotel is near by several Restaurants within walking distance. Disappointed I received a King bed instead of the 2 Doubles ordered.Genuine Hotels.com guest review
"My go-to place in the San Jose area"
The hospitality of this hotel cannot be beat!Genuine Hotels.com guest review
"A trip to remember...."
This is our trip for the year & we are so amazed on how the people in the front desk made it easy for us to check in & out. The staff ( night & day shift) is friendly, kind & hospitable. Special shout out to JOHANNA (our lovely & patient johanna) changes our never ending towel. The location is accessible to restaurants, shopping centers & the parking […] spots (loads of them).... Thank you very much and See you next year !!!! Read moreGenuine Hotels.com guest review
SixOur Family Of Four Stayed For Five Days And Had Wonderful Stay From The First Minute. We Drove In From Vegas And Arrived Prior ToThe 3Pm CheckIn Time (About 11:30Am), And Mark, At The Front Desk, Went Out of His Way To Get Us Into A Room Immediately. The Entire Staff Was Pleasant All Week, The Hotel, And Our Room, Were Clean And Fresh Smelling, The […] Housekeeping Staff Honored My Special Request Regarding The In-Room Keurig, And The Area Has Plenty Of Dining Choices. Finally, The Location Of The Hotel Is A ShorT Drive To Santa Cruz, San Francisco, SIx Flags Discovery Kingdom, And California Redwoods. The Only Thing I Would Change Is The Hotel Definitely Needs Soda Machines On At Least One Of The Floors. It Isn't Necessarily Convenient To Have To Venture All The Way Down To The Store In The Lobby When I've Just Woken Up And Looking...Less Than Lovely! Sometimes Guests Just Want To Hide! ;) Read moreGenuine Hotels.com guest review
"i love this hotel"
front desk are very accomodating especially cynthia.I went down to the kitchen to buy some breakfast,i had a big tray that i could not carry,one of the kitchen staff offered to carry the tray for me.housekeeping is attentive,i requested for soap and other toiletries,delivered to my room within a span of time.great hotel.i go here almost every weekend […] on a saturday. Read moreGenuine Hotels.com guest review
"Perfect for the price"
Our room was clean and quiet. The bed was firm and we liked that but the pillows were way too soft. LOVED that there was a keurig in the room. The jet tub was wonderful, but LOUD. Remote was dirty and didn't work well. Free wifi and parking is a big plus in that area. Didn't eat breakfast there so I don't know how that is. Overall would stay again.Genuine Hotels.com guest review
For the price this is a well maintained hotel with a helpful staff and convenient location. Parking filled up due to a concert in town but we still had no issues parking a 24' truck.Genuine Hotels.com guest review
"comfort at your reach"
Easy and comfortable especially travelling with 2 kids and 1 of them is an 18mos old baby.Genuine Hotels.com guest review
Had a great time but wasn't to happy about hearing foot steps from upstairs. We where on the first floor and around 4:30 or 5:00 am we where the people from upstairs walking around. The hotel was nice and comfortable. Beds where awesome!!!!Genuine Hotels.com guest review
"very close to Mineta Airport"
easy access to everything, great stay!Genuine Hotels.com guest review
"close to family"
Stay was ok. It would have been better if free Breakfast was available. The price charged was high and no breakfast was disappointing.Genuine Hotels.com guest review
We didn't really spend much time here other than to shower, change, swim, and sleep. The staff are VERY friendly. The housekeeper accidentally threw away some of my travel toiletries and the front desk was very nice to have those items replaced. When you walk in to the room, the a/c turns on automatically. Once the room has hit the desired temperature, […] the a/c turns off. If it gets hotter, it turns back on. The king size bed was nice and comfy. You can choose your comfort level on each side. The pillows were plush and comfy as well. The closet has extra blankets and pillows just in case. A lot of outlets for charging phones, tablets, and lap tops. LOVED that! The pool was nice as well. Refreshing. Read moreGenuine Expedia guest review
"Lovely hotel with gracious lobby for conversations"
Hotel staff very helpfulGenuine Hotels.com guest review
"Nice to stay"
it was great stay with two child. it would be even better if breakfast was free.Genuine Expedia guest review
"Comfortable and great convenient location."
Excellent hotel. Very nice staff. Food is very good. Highly recommended. Few minutes from the San Jose International Airport.Genuine Expedia guest review
"Nice for one night"
I got there fairly late in the evening and left early in the morning. Overall the public areas--lobby, exercise room and pool and pretty good and updated. The room was ok. Not as updated as I had hoped. The bed was comfortable but the pillow options could have been better.Genuine Expedia guest review
"EXCELLENT PLACE TO STAY"
This place is great- the rooms are big, the bed was very comfortable, everything was spotless. the frig and microwave were great. I highly recommend this place to anyone who needs to be in the area. And the price is right.Genuine Expedia guest review
"Friendly Staff, Quiet, Clean Room"
The first night was perfect and I especially enjoyed the small bar and restaurant; the breakfast was excellent and the beds are very comfortable. I booked the first night through this website but decided to stay a second night which I reserved on site but I was told by a young, friendly desk staff member that the person who booked the second night had […] overcharged me so he corrected the room rate. I also had an issue the second night after returning from my event, I could not open the door to my room due to a defective door (not the room key) and was stuck in the lobby waiting an hour while maintenance staff tried to fix it. This hotel is fairly new so I was surprised to have this type of problem but I guess anything can happen. There is an In N Out in the same parking lot and the hotel is near Applebee's, Taco Bell and Wal-Mart. Overall, this is a quiet, comfortable hotel with professional staff and a good location so I think I will go back on my monthly trips to Milpitas/San Jose. Read moreGenuine Hotels.com guest review
"Nice hotel but some minor discomfort."
I called front desk about 11pm to ask if there's room service for breakfast because we cannot eat at the restaurant. She just said no. She failed to mention that there's breakfast to go. Thanks to the restaurant crew, specially, Maria, we were able to have a wonderful breakfast in our room. The coffee is great! Aircon is not working properly & we can't […] adjust the thermostat. Otherwise, the room is clean & full of amenities. Read moreGenuine Expedia guest review
"Comfy hotel near the great mall"
I stayed here for 4 days for vacation and overall, had a good experience. Pros: Free spacious parking lot Close to many restaurants (sit down and fast food) Cheap price (~$90/night) Free coffee/tea in the lobby Spacious rooms Comfy beds Good cable channels Quiet Close to the freeway (without being noisy) Friendly service Business center (you can print […] for free) Free wi-fi 10 minute drive to the great mall 1.5 hrs to Napa! Cons: Weird smell in the hall way (I think it's the air freshener but it smells like artificial strawberries) Beat up doors (they really should repaint all the hotel room doors) I would probably consider them again when I visit up North. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )