W love Montreal. The Hotel has too many steps even though short staircases. The wait for pick up of our car was way too long, since only one valet was working at the time.The amount of light in our room at night was not sufficirnt to read in bed. We thought the Hotel's policy of charging 5% for exchange of UD dollar for Canadian dollar was exorbitant, […] where the official rate was only 1 to 2% max. When we shopped on St.Catherine St and on Sherbrooke Rd, every business gave us an equal exchange on the US dollar. The Hilton was taking it too far in trying to become a Bank. !!!!!!!! Read moreGenuine Hotels.com guest review
"Great Spot for Montreal"
Really nice hotel with a nice pool on the roof. The hotel itself was gorgeous and in pristine condition. The beds and pillows were so comfortable I didn't want to leave! The hotel is right in the middle of montreal and easy walking distances from everything! The hotel staff were extremely nice and helpful. Great stay all around!Genuine Hotels.com guest review
"Fantastic location, convenient to bike rental"
THe Hilton Montreal was convenient and provide exceptional service. We would seek out this hotel on our next visit to Montreal.Genuine Hotels.com guest review
"College kids going out in Montreal should read"
Pool is amazing, great for students and young people to meet before going out. Pool bar is expensive but a nice place to get a frozen drink to sit by the pool with. The location of the hotel is convienient, in between crescent street and st. Laurent street, the 2 best areas to go out. The room was small but fairly comfortable, but the price of the hotel […] is worth the rooftop pool. Recommend for college kids. Read moreGenuine Expedia guest review
We were surprised at the low views from our room. It does not feel or look like you are actually on the 22nd floor. The pool location & services were great! We were especially pleased that we booked at the Executive level. That is a big plus & reason to return.Genuine Hotels.com guest review
"Bachelor party stay"
Super convenient locale, good staff, nice pool. Id surely go back again.Genuine Expedia guest review
Was not as impressed as I hoped I'd be for tha ratings and the price. Hotel has a generally "musty" smell about it. Not overly offensive, but noticeable. It's almost on the verge of a "mold" type smell. Staff was helpful and friendly.Genuine Hotels.com guest review
"Wonderful place to be for vacation!"
Staying in the hotel put us close to Old Montreal and all the things we wanted to do and see in Montreal. The staff were wonderful, especially with assistance from the concierge staff who offered many suggestions and made reservations for different things that made our vacation all that we wanted. We would highly recommend this hotel and if we ever […] are able to return to this lovely city, we would stay here again. Merci Read moreGenuine Expedia guest review
"Great hotel and great time"
Really enjoyed my stay at this hotel. The pool was gorgeous and we spent two beautiful days there. This hotel I realized was very close to Old Port or Old Montreal and only a couple blocks away from Saint Catherine St (shopping and entertainment central) If you like to go out it is a little far away from St Laurent you will need to cab it. Enjoyed everything […] about the hotel. The staff was very nice and cordial. Hotel was very clean which is very important to me. Had a wonderful stay and would definitely stay there again. Read moreGenuine Expedia guest review
My stay at this hotel was far better than my expectations - the staff is great, esp. Fernando & Jody at the pool bar. (Get the Lychee martini) The retaurant breakfast buffet was awesome and the location was in the middle of everything. This will be my go to hotel everytime I'm in Montreal for the pool alone!Genuine Hotels.com guest review
"Great Location, Great Service"
Went to Montreal for the first time with my husband and 2 teenage daughters. We booked executive suite rooms which included a lounge that served complimentary beverages all day, continental brkfst, snacks, fruit and sweets. Also free internet in rooms. The rooms were spotless and everyone was so helpful. I really enjoyed the executive lounge and the […] people who ran it were excellent. The outdoor pool area is a bit small but we did not spend much time there. The hotel is walking distance to all the sites. We walked to Old Montreal for dinner every night. All the restaurants were outdoors and the weather was great! Read moreGenuine Expedia guest review
Great time.Genuine Hotels.com guest review
"Short walk to Bell Centre"
The most unique offering of the Bonaventure is it's rooftop pool and surrounding nature area. Walking paths, babbling brooks (with ducks) and full size trees and other plantings, all on the roof. Amazing. Relaxing.Genuine Hotels.com guest review
"Not up to standards"
Rooms were comfortable enough but the hallways had a very strong musty smell and just didn't feel clean. Staff was not very helpful.Genuine Expedia guest review
Very nice city and hotel.Genuine Hotels.com guest review
"Enjoyed our long weekend"
Great location. Easy to get to all parts of the city.Genuine Expedia guest review
"We loved the pool"
The hotel is very clean, staffs are very friendly. The pool is a big hit for our kids, swimming outside in the winter??? They had a good time. But it is a little bit too far from the Old Town or China Town. We will come back next time and we will try the food in the restaurant. Little disapointed, how come the shopping close at 5PM, too early!!!Genuine Expedia guest review
Staff was great from the moment we arrived....Only drawback was it was News Years Eve and just to many kids staying there..It became very loud in the hallways....Genuine Hotels.com guest review
Wonderful hotel in Montreal. Close to allGenuine Hotels.com guest review
"Great hotel, superb location. Great times."
I know where I'll be staying next time I visit Montreal. My gf and I had a great experience at the Hilton. Worst feature--no vending machine or relatively close (within 3 mins of room) outside snack options after 7pm when the souvi shop closes. But with a MCD, subway, grocery store, numerous random shops immediately downstairs, you'll be fine. Best […] feature, close proximity to EVERYTHING. EASY access to the incredible underground network of shops, train stations, and things to do. The temp outside was 0 degrees F and I was in a sweater, shorts, and flip flops strolling through the huge malls, sitting at bars watching nfl playoffs, and so much more. one train stop (or short underground walk) to old montreal, 3 train stops to the village...i live in NY so i know just a bit about location and the hilton--awesome. Definitely book. Read moreGenuine Expedia guest review
The hotel is very nice, clean and overall awesome. Its located right in the center of everything. The metro can be taken right underneath the hotel which is very convenient. I would stay there again in a heartbeat.Genuine Hotels.com guest review
We had a wonderful stay in the heart of the city! Great service, clean and comfy room, and easy access to the Metro.Genuine Expedia guest review
"Excellent accomodiations and service"
I was impressed by the service from the registration desk to the personnel serving food and drink. My room was what one would expect, that also included breakfast. I would consider this hotel on another visit to Montreal.Genuine Expedia guest review
"real nice place to stay"
Thoroughly enjoyed our stay, genuinely nice personnel at all levels, comfortable room, easy to get around Montreal neighborhood. Good food, no complaints. Would recommend staying there.Genuine Hotels.com guest review
"Impressive in all respects."
Located right across from the train station. The staff are very professional and friendly. Unusual layout as the inside rooms surround a private rooftop garden, although there are no views of the city they are incredibly private and quiet and I highly recommend them. All staff comport themselves as if it were a five star property, they cannot do enough […] for you and treat you as an impotrtant guest, nothing is a problem or issue exceppt that your stay is as comfortable as possible. I loved my stay and tried to change my plans and stay longer just for this hotel. I will always stay here regardless of price. An amazing property and experience. Read moreGenuine Hotels.com guest review
good location, amentiesGenuine Expedia guest review
"Famous outdoor heated pool was closed for a week!"
We stayed in an executive king room with a toddler, and had access to the executive lounge which was nice. The rooms were clean and decent sized. The main problem I had with the hotel was that the outdoor heated swimming pool (that is supposed to be open all year) was closed for the entire 4 days we were there, so we could not use the pool at all. This […] was a major disappontment. The pool closing was not advertised when I booked the reservation. I understand cleaning the pool, but a week to clean seems excessive, and lack of notification for guests before they book the room seems weak. I might have rated the hotel higher if not for this irritating issue. Read moreGenuine Expedia guest review
Since we first stayed at the Bonaventure over 40 years ago when it was new, we are familar with it. The hotel occupies the top 2-3 floors of an office tower. it has a large central pool and beautiful surrounding landscaping (don'y miss a walk around). The rooms are standard Hilton and a bit aged. The staff is also standard Hilton - good, but not great. […] If you have to be in downtown Montreal, it is worth considering, particularly when you can take advantage of the outdoor pool. Read moreGenuine Hotels.com guest review
You pay for the location..Not the room...Genuine Hotels.com guest review
"Great location and hotel"
Had a very pleasant stay at the Hilton Bonaventura Hotel Montreal. Our 17 members of our family enjoyed the hotel and especially the location to the Old City... EDGenuine Hotels.com guest review
"It has excellent quality, except the customers!"
Everything was fine. However, there was very noisy arround 12:00 midnight in the aisel outside the room. Two young children and their parents yelled and laughed very loudly.Genuine Expedia guest review
The Hotel was centrally located to so many places. Great place to stay!Genuine Hotels.com guest review
I will book again next timeGenuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you ! So you soon!
"Fantastic City - Montreal."
Visited some of the most beautiful churches in North America. Hotel is so conveniently located close to everything. No need to even go outside as Subways and tunnels connect to all the most important places in the city. Food shops close make going out easy but it is difficult to pick just one spot.Hotel pool outside helps make the vacation spot just […] perfect. Will be going back for sure. Read moreGenuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Wonderful review! Thank you very much and we look forward to your next stay!
"Looks like an old Russian embassy (fortress)!"
The hotel amenities were okay but what an ugly building!Genuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you for your comment. Designed in the Brutalist style, the exterior walls are poured-in-place, ribbed sand-blasted concrete, with the interior walls sand-blasted concrete or brick. The complex houses our 395 room rooftop hotel,since 1967, featuring an 1 ha (2.5 acres) outdoor garden with trees, flowers and waterfalls.
"One night getaway"
Everything was perfect, specially the warmed pool, in the winter it is a must! The bathrobe are not in the room, but free when you ask at the front desk. Ordered room service twice: service very fast, but order not complete or not right. Drank coffee instead of tea!Genuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you for choosing our hotel for your getaway. We are glad that you enjoyed your stay overall but I am sorry that you got coffee instead of tea. We hope to welcome you again soon!
"Close to the Bell Centre"
Nice hotel and great service although, on Sunday morning we did not have running water ...Genuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you for your nice review! Please accept my sincerest apologies about the water issue. A city pipe burst due to the harsh winter we've been experiencing and that affected our whole building. I am happy to report that all is well now. We hope to see you again soon!
Great hotel with lovely rooms. The heated pool looked great; however, wasn't going to try it in -20 weather. The only con I would say about his hotel is that the rooms are sometimes really far away.Genuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you for your nice review and we hope to see you again soon!
"Hilton Montreal Bonaventure"
The hotel was in an amazing location and we never had to step out side the building when it was bad weather, everything is connected to an underground shopping experience and leads to the Bell Centre, it was a great location, and the pool was neat. The rooms were not very desirable and sound can be heard through the walls easily, also our fridge wasn't […] cold and the bathroom drain was always plugged - that was very undesirable - probably will not stay again. It will have to take more than a pool to entice us! Read moreGenuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you for your review. I am sorry to read that you had issues during your visit. Please accept my sincerest apologies. We have an excellent room maintenance program to keep our rooms in good condition, but unfortunately, it can happen that issues occur after a check-up. We still hope to have the opportunity to serve you again. Do not hesitate to ask for a room that is in a quieter area of the hotel.
Just recently stayed at the Bonaventure Hilton and really enjoyed our stay there. Staff were really friendly and went out of their way to give good service. Outdoor heated pool is amazing and they make the best pizza's in Montreal!!!Genuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you for staying with us and for metioning how friendly our team was! I'm also glad that you enjoyed the pizza. We hope to see you again soon!
"Great pool, weird layout, decent service"
The hotel is quite dated and has a very odd layout (fine for me, I'm young and spry, but would not recommend for the aged or infirm. Lots of walking and steps without ramps). The outdoor year-round pool is a great touch and what convinced us to try this hotel. The in-room coffee is TERRIBLE and from what I could tell, they didn't offer anything better […] at front desk. I suppose you could probably buy something better through room-service, but I wish there had been a decent complimentary cup of coffee available. Hotel staff were friendly and helpful. Location is walking distance to Old Montreal, shopping on St. Catherine, and right next door to the train station. Read moreGenuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you for choosing us and for your constructive review. We have noted and shared your remark about the coffee with our corporate office. We are always looking for ways to improve your experience. We are glad that you enjoyed the pool and we hope to see you this summer.
Good value, very nice property but layout takes some getting used toGenuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you for the top score and see you soon!
"Short stay to shop and visit with friends"
Loved the location, on the extremely cold days you could easily navigate through the underground shops and go anywhere you needed to go with the parka.Genuine Expedia guest review
Response by Hilton Montreal Bonaventure Thank you very much for the top score! We appreciate your feedback!
We stayed at the Hotel 4 nights including New Year's Eve. We liked everything, even it was freezing outside at that time. The only thing we didn't expect to see is a lot of teenagers and young people staying at the hotel without supervision. They were very loud and of course drunk. Great breakfast bar, very fun swimming in the outdoor swimming pool […] with the -30 C temperature outside. Well be glad to come back in a summer time. Read moreGenuine Expedia guest review
Response by Hilton Montreal Bonaventure Thank you for the 5 star review! We appreciate your note about our breakfast service and pool. We'd love to see you again this summer!
We stayed here for 4 nights over Christmas. The whole experience was fantastic. The hotel interior is decorated luxuriously and we loved the huge selection of modern artworks. The heated outside pool surrounded by snow was something out of this world which you really must try. We also found the staff incredibly welcoming and friendly.Genuine Expedia guest review
Response by Hilton Montreal Bonaventure Many thanks for such a great review! Come back to see us this summer for a cool drink around the pool under the hot sun.
"The great hotel in Montreal"
My wife and I took a 3-day break at the end of December in Montreal to celebrate out 50th anniversary. We remember the Bonaventure from years ago, and booked our stay there. The hotel with its two tiers of rooms around the top floor periphery of a conference centre is still just as pleasant, comfortable and attractive as we remembered. The staff, from […] doormen, to front desk, bar and dining room were friendly, cheerful and just great. The Concierge, Chantal, was exceptional in her knowledge of the city, patient, and charming, and also seemed to be at her kiosk the whole day. We enjoyed the view from our room over the centre roof-top "Laurentian forest", complete with ducks cruising the heated ponds and channels. The food was very good, warming for the winter weather, with a real fire place in the restaurant and perfect servers. We can only say that the Bonaventure was just what we were looking for. Oh yes, a lovely plate of chocolate-dipped strawberries was delivered to our room, complete with "Felicitations....50ieme" drizzled over the presentation. Read moreGenuine Expedia guest review
Response by Hilton Montreal Bonaventure Fastastic! We are so pleased that you had a memorable time here at the Bonaventure! Thank you for sharing your experience with your readers and for pointing out the team members who went the extra mile for you. We hope to see you again soon!
Awesome service. From the friendly doormen, pure efficiency at the front desk and the housekeepers who offered to freshen up our room. Great job by all the staff. We're already planning our next trip to Montreal.Genuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Wow! Thank you for commenting about the awesome service you received from the team. They are always happy and proud to make your stay an enjoyable one. We look forward to seeing you again soon!
"Exotic and fun"
Close to metro, train station and shopping. Wonderful winter getaway. Outdoor heated pool, bar, restaurant. Everything you could want in a hotel.Genuine Expedia guest review
Response by Hilton Montreal Bonaventure thank you so much for the top score and positive comments! Come back soon!
Professional, courteous, bilingual staff. Wonderful dining experience.Genuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you for mentioning that you had a wonderful dining experience and, of course, for the 5 stars!
"amazing bachekorette weekend!"
Hotel was beautiful, service was fantastic. The concierge was so helpful in suggesting restaurants and bars. The location of the hotel was fantastic as you could get to food and shopping without going outside although ill admit i wish we had gotten directions because it took us about 2 hours to figure it out on our own. The restaurant in the hotel was […] very fancy but the food was delicious. Only thing I woulf have liked was a microwave in the room! Otherwise amazing experience and will definitely be returning. Read moreGenuine Hotels.com guest review
Response by Hilton Montreal Bonaventure Thank you! We are so pleased that you enjoyed your stay with us and our beautiful city! We look forward to your next visit ! Don't hesitate to ask for a microwave to be delivered to your room.
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