"great weekend get away"
great staff, cool bar where you can order dinner right there.Genuine Expedia guest review
"pluses and others"
ROOM HAD 2 QUEEN BEDS, WAS VERY DIFFICULT FOR 2 PEOPLE TO MOVE AROUND COMFORTABLY. PARKING UNDER BUILDING WAS ALMOST IMPOSSIBLE. NUMEROUS SPACES WERE BEING USED FOR REMODLEING SUPPLIES, WHICH MADE IT VERY INCONVIENT DRIVING AROUND WAITING FOR ANOTHER GUEST TO LEAVE. PAULINE WAS VERY HELPFUL AND COURTEOUS .Genuine Expedia guest review
Although the hotel is still undergoing a remodel there was very little noise. We are a family of 4, the double room seemed quite cramped, but very clean. The amenities: warm pool, fire pit and fitness room is what made this hotel for us.Genuine Expedia guest review
"Good hotel but small room"
The room was nice but very small for 4 people and all the necessary travel "stuff". Parking was not great due to what seemed like construction materials stored in some of the spots. Breakfast in the restraunt was good but pricey.Genuine Expedia guest review
"We'll stay again."
This hotel is conveniently located to activities in Monterey. The staff was helpful, the grounds and room were clean and the cookies were delicious!Genuine Expedia guest review
Only thing I didn't like was the hallways were cold and I was up set that your gym was closed from 9:00 am to 5:00 pm and we check out at 12:00 noon but other than that I liked the stay there .Genuine Hotels.com guest review
"Hilton garden inn"
I liked the hotel. It was comfortable and cozy. It was the best hotel we stayed at on our trip during spring break. I liked the beds and pillows. We all sleeped great. Can't wait to go back!Genuine Expedia guest review
Helpful staff. Nice place -Extra blankets not in the room: asked and received worn out blankets -Can hear noise from other rooms while in your room. -Lots of construction Would stay here againGenuine Expedia guest review
Hotel is in the process of being remodeled. So, everything in our room was brand new and very clean. The drawback was that it still had a strong new carpet smell, both in the room and in the hallways.Genuine Expedia guest review
The rooms are newly renovated, but the second you walk out the room into the "hallway" its cold. Its an older building thats being remodeled. The bed was comfortable and things were clean as I expected. Not bad for the price, overall.Genuine Hotels.com guest review
"Nice amenities, poor noise control"
The hotel was nice, conveniently located, and the staff was friendly. The only issues came about due to the construction that took place during my stay and the fact that I was initially given a room I didn't reserve. While I reserved a one-bed king room, I was given a two-bed queen room; the staff kindly put me up in the appropriate room when I requested. […] The king room, however, was right next to ongoing construction, and I could hear the work and conversations of workers going on until at least 11pm. Despite this, my gf and I didn't spend much time in the room, so we were able to avoid the daytime ruckus. I'd stay here again, but be wary of the remodeling! Read moreGenuine Hotels.com guest review
"easy access with car"
They are in the midst of remodel so the underground parking is also being used by the construction people and as storage for materials. The construction is at time noisy. The room we had was 2 queen beds though we would have preferred 1 king as there was no floor space for me to do yoga or stretch. Water pressure in shower was not great and water temperature […] needed to be regulated often. Bed was comfortable and it was nice to have a microwave and fridge though instead of the extra bed, would have preferred a little table. Read moreGenuine Hotels.com guest review
"Nicely Located & Good Hotel for Price"
Everyone at the hotel was extremely friendly and they even bent over backwards to help us check in early. They brought us extra towels and pillows. The pool area is gorgeous and the gym is really sizable for a hotel gym.The only downside it the hotel is under renovations right now. There wasn't too much noise, but the parking was pretty limited. That […] was really the only downside. The room were very nice and comfortable. Read moreGenuine Hotels.com guest review
Nices hotel we stayed in..Genuine Hotels.com guest review
"Odd place for a room"
We had a room in the outside stairways. Where we could hear people stump up the stairs in all hours. And they do not allow early check in. If people check out at 11am why can I check in at 2PMGenuine Expedia guest review
"Great Stay for AT&T Pro Am"
Enjoyed it very much.Genuine Hotels.com guest review
Centrally located near all sights in Monterey. Large well-furnished rooms, great fitness center, underground parkiing.Genuine Hotels.com guest review
Wouldn't stay again. The carpet in the room was so stained and look dirty. The king bed was so old you rolled to the middle of the bed. The staff was nice though.Genuine Hotels.com guest review
No sleep due to hole in air mattress...hair in bathroom after I moved rooms. you can hear the highway from your room. Staff nice enough but restaurant closed early and no dinner option and you are far from walking distance to any eating location. - only breakfast option is $14.95 buffet - though ok - they got my order wrong!I would not stay here again!With […] the amount of hotels in the area...think of another option! Read moreGenuine Hotels.com guest review
"Nice place to stay"
A comfortable place to stay.. Clean, soft bed sheets, and friendly hotel staff... What else can you ask for....Genuine Expedia guest review
"good family hotel"
Hotel was clean and staff very friendly but hotel lobby was freezing cold and not a place to sit comfortably. With hotel rooms small you felt like you had to leave hotel.Genuine Expedia guest review
"Comfortable, convenient location"
Good service at the front desk. Good parking. Well equipped gym. Rooms are comfortable. Convenient restaurant, although there was only one waitress available in the morning to greet, place and serve. We had to take utensils and coffee mugs from other tables. We took the buffet, as the waitress never came to ask us anything... Glasses in the room were […] not clean. I had two rooms for the family; in both, TV remotes were terrible: besides the on/off switch, other buttons were not working well. The coffee for the machine in the room is hospital grade. Read moreGenuine Hotels.com guest review
Enjoyed it.Genuine Hotels.com guest review
The hotel was lovely and the front staff went out of their way to ensure we were taken care of. We will definitely consider staying there again when in the monterey area.Genuine Hotels.com guest review
Overall a great location , very close to all the places you would want to visit.Genuine Hotels.com guest review
Hotel amenities were very good, however, the room was pretty worn and tired looking with the carpet in pretty poor condition.Genuine Hotels.com guest review
Nice! And Pricey!Genuine Hotels.com guest review
Hotel close wharf and freewayGenuine Hotels.com guest review
"Very Quite rooms and the beds were comfortable"
The Beds were very comfortable. With the hotel close to the freeway, I was worried about the traffic sound. But once you closed the door you could not hear the traffic at all. The only reason I gave it a four is because the room was on the small side. We had 2 queen beds. The coffee maker was not easy to use since it was jammed in such a small space […] between the bed and the wall. The staff Was very helpful. Read moreGenuine Hotels.com guest review
"It's a Hotel!"
The staff was friendly, king bed was supposed to be adjustable(did it work). The restaurant food was soso. It is not located in a convenient location for walking.Genuine Hotels.com guest review
We enjoyed our stay and the staff was very helpful.Genuine Hotels.com guest review
not satisfied with check in clerk. Noise level was high at the pool way into the night. Bed very uncomfortable. early check in was not an option. we had to wait in the parking lot for 3 hours before we were allowed to check in, while other guest were allowed early check in.I know that these comments will not be posted, but at least someone will read […] them, and maybe check into these problems, and make it easies for other guest. I can say withou a doubt that I will never stay there again.......... Read moreGenuine Hotels.com guest review
"Just plain average."
As my rating states, this hotel is just OK. Not a bad location. Absolutely no charm to speak of. The staff was mostly nice. We got a decent rate on because of a deal, but their regular rates for the quality of the hotel are pretty shockingly high, even for Monterey. It would definitely be good for a family trying to stay on budget in a pricey area, […] but not a good choice for couples in the least. Read moreGenuine Expedia guest review
excellent, quiet and restfulGenuine Hotels.com guest review
The hotel is within walking and biking distance from the Bay and Wharf. The front desk personnel was prompt to address our needs but when called about the cool temperature of the heated pool, it took three calls and couple hours before maintenance crew appeared. Toward the end odboue 4 day stay, we were awakened early in the morning by a false fire […] alarm. No explanation or apology was provided. Despite these isolated incidents, we may consider this hotel as a possible venue for future return to Monterey. Read moreGenuine Hotels.com guest review
"Close to sites and Wonderful Experience"
My teenage son and I decided to drive up CA Hwy-1, although this took time the experience was well worth the extra time. First, after reading reading reviews on the site I was a little hesitant about booking our rooms but the price matched our budget and knowing the reputation of the chain in general therefore, decided to book our room anyway. Unfortunately, […] our room was on the hwy side ergo, went to front desk and they accommodated my request to change room location immediately. The room was clean and beds comforable (love leaving for day and returning to a clean room and toilet paper folded was wonderful!). It is noteworthy to mention upon checkout, a lady next to me overheard site rate to her rate and was disappointed she paid a standard rate, hate to say I always receive a great amount of satisfaction on a good deal. The location was close enough to sites we were interested in: Monterey Bay Aquarium/Cannery Row which is always fun however, my son (15 yr old) and I enjoyed 17 Mile drive the most, a little annoying though because you have to pull over at each view point as each corner you turn is magnificent and each golf course/club/pro shop has great souveniers, and open to the public. This is a trip we will remember forever. Read moreGenuine Hotels.com guest review
"Nice Place to Hang You Hat and Enjoy Your Visit"
The family was very pleased with our stay. The location is great and it is conveniently close to all points of interest in Monterey and the surrounding area. When we in the area again we will certainly stay at this Hilton. By the way, the food in the on-site restaurant was very good and reasonably priced.Genuine Hotels.com guest review
The room was fine but most of the hotels we stayed in offered some sort of breakfast - this one did not.Genuine Hotels.com guest review
It was okay, not a lot else to say about it. Wasn't the worst, but far from the best I've stayed at. Parking is hit/miss, but no charge to park at least. Rooms were fair, nothing special. We had some noisy neighbors in the pool area.Genuine Hotels.com guest review
"Close to the Hwy but staff is effecient"
The hotel is very close to Hwy 1 so on one side of the hotel you can hear a lot of traffic. I am a light sleeper so I immediately asked to be switched to the other side of the hotel and they made the change very quickly. The double rooms are a bit small but over all the hotel is nice and comfortable.Genuine Hotels.com guest review
"Do not stay here"
My husband and I were both very disappointed in the hotel and feel it is a poor example of a hotel to have under the Hilton name. First, they billed our room as having a balcony overlooking the pool which was a stretch. The balcony looked like a rooftop and in order to see the pool, you had to walk to the end and look over the side. If you sat in the […] chairs on the balcony, all you really saw was walls. In spite of the lack of view, the hotel could make the balcony look much more inviting by at least adding some outdoor rugs and planters... and not billing it as a pool view. Second, the bed was supposed to be adjustable for firmness on each side. However, our bed must have been broken as we tried multiple times to adjust the bed to where it was comfortable to no avail. Finally, the supply of toilet paper was not refreshed prior to our visit, and we actually had to call for toilet paper the next morning. We spent 8 days in different hotels/bed and breakfasts, and this hotel was by far the worst. It was also $100 per night more expensive than the Hyatt we stayed at the following night, and the Hyatt was a much better hotel and the price included breakfast. This hotel was way overpriced for the quality, and we would not recommend it to anyone. Read moreGenuine Hotels.com guest review
"Nice, quiet stay."
Desk staff was very polite and professional. Most hotels I stay at offer some sort of complimentary breakfast, and this hotel did not. That was a little inconvenient, and for the price of the room, it should have been included.Genuine Expedia guest review
The room was nice but the hotel is next to the freeway. The freeway is not my favorite view. The room had a nice balcony that faced the freeway.Genuine Expedia guest review
"Could have been better"
The service was fine. The issues included the bar and restaurant not being open in the evening or the next morning (a major reason why we wanted to stay there in the first place), no convenient parking (two trucks taking up two spaces each didn't help), where we did park the road surface scraped the bottom of our car, no coffee or tea in the lobby in […] the morning before check-out. I spoke to the management about these issues following our stay. They were very kind in their response, offering us one nights stay at any of the Hilton family hotels. Read moreGenuine Hotels.com guest review
We enjoyed our stay. We took advantage of the early bird dinner which we found as a very good value. The $14.95 cost for breakfast was too high and drove us NOT to eat at the hotel, which we would have preferred. When we stay at Hilton Garden Inns, we either get breakfast included in the rate or it is available for $9.95.Genuine Hotels.com guest review
Positives: nice hotel with contemporary decor, clean rooms, comfortable beds, free parking, free cookies after 3pm, free coffee until 10am, helpful staff. Pool was nice although we did not use much. Very nice hotel for families. Not-so-positive: on-site restaurant food is OK, located a bit away from attractions, shopping, room is a bit small. Nothing […] very negative to say about this place. Would definitely stay again when we visit. Read moreGenuine Hotels.com guest review
Nice, clean rooms. The elevator didn't always worked but we managed. We would stay again. :-)Genuine Hotels.com guest review
"Easy access to Monterey sights!"
Our stay was absolutely no muss, no fuss. Yelp reviews posted lots of highs and lows, but I thought this hotel delivered what it offered. The pool and towels were warm and clean, as was the hotel room itself. Concierge was friendly, responsive, and efficient. The hotel is very easy to find off the freeway and close enough to things to do in Monterey […] without having a ton of traffic around it. The only snag was coming back late and night and after driving through the ENTIRE outer and inner parking lots, found one half-spot that we had to make do with that was as far from our room as possible while still being in the lot. Other than that, this is an easy one to recommend. Read moreGenuine Hotels.com guest review
"Good choice hotel"
Nice, clean hotel with decent price. Over all I'm pretty satisfied with this hotelGenuine Expedia guest review
"Everything was just perfect ... thank you all!"
I especially was grateful for the t.v. and being able to watch the golf tournament unfold during the early part of the day! Next year I will remember that the breakfast hours are more limited than I realized ... but, I didn't starve thanks to the goodies by the front desk!!Genuine Hotels.com guest review
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