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"Supurb"Reviewed by a Hotels.com guest on May 6, 2012
Alwats a pleasure The staff and proptness of service is always top notch and the rates are second to none
"Great Place to Stay...."Reviewed by a Hotels.com guest on May 5, 2012
ALL staff is very polite and helpfull. They will go out of there way to assist you with any of your needs. I would recomend the Clarion to everyone. On the down side they have renovations going on and restaurant is closed and the front desk is a short distance to the elevators. Stop in and say "HI" the staff will greet you with a smile. I have been here the last 7 weekends and VERY HAPPY...
""Reviewed by a Hotels.com guest on May 4, 2012
Very convenient and good quality for airport access.
Reviewed by a Hotels.com guest on May 4, 2012
This guest did not leave a comment.
"awesome hotel"Reviewed by a Hotels.com guest on May 3, 2012
i found it very good the rooms are very comfortable the breakfact is incredible and the beds are so comfty with very soft blankets the bathrooms are so amazing it has a fancy sink alot of towels and very much of soap
Location.
Situated in Hartford, Hilton Hartford is connected to the convention center and close to Hartford Stage, Bushnell Park, and Mark Twain House. Also nearby are Trinity College and Hartford Symphony Orchestra.
Hotel Features.
Hilton Hartford has an indoor pool, a spa tub, and a sauna. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3.5-star property include a business center and audio-visual equipment. Dining options at this business-friendly hotel include a restaurant, a coffee shop/café, and a bar/lounge. The staff can arrange business services and currency exchange. Additional amenities include a fitness facility, a concierge desk, and multilingual staff. Guests have complimentary access to an area shuttle within 3 mi. Guest parking is available for a surcharge.
Guestrooms.
The 392 air-conditioned guestrooms at Hilton Hartford include MP3 docking stations and minibars. Complimentary wireless and wired high-speed Internet access is provided. 37-inch flat-panel televisions are equipped with premium cable channels, video-game consoles, and pay movies. All accommodations provide desks, complimentary weekday newspapers, and multi-line phones with voice mail. Bathrooms offer hair dryers and complimentary toiletries.
Additional amenities include coffee/tea makers and irons/ironing boards.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
M and M Bistro - This restaurant serves breakfast and dinner.
Room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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We loved it! Staff was great, restaurant was wonderful! Buffet was delicious and reasonably priced. Beds were very comfortable and the star shuttle is very convenient! Thank you!
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"Hartford-Hilton"
The hotel was very comfortable and very convenient to the XL Center. We enjoyed our stay very much.
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"Will stay again!"
We stayed at the Hilton for a wedding on Pratt St., and the location was fantastic! The room was amazing, comfortbale, clean and spacious. The hotel staff was very friendly and helpful. Would definitely stay there again!
"Comfortable Night in a Great Room"
Top rate comfort!
"Don't Bother"
Stayed for two nights. On arrival found dirty socks and crayons on the floor. Windows had ice and frost build up on the inside with torn curtain. M & M Bistro staff in the morning were rude and service was- take order, deliver food, and give the bill-no service. Also hotal parking was unavailable and we had to park in public garage. The only saving […] grace was a comfortable bed. If another hotel was available on the dates, I would have stayed elsewhere. Read more
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"nice hotel, would go back"
The hotel was nice and clean. In good location. The staff esp the front desk staff was very nice and helpful, very friendly. The only complaint I have would be about the hotel restaurant service was very slow, but the food turned out to be good.
"Hartford comfort"
The staff was really great and made the stay special
"Hartford Hilton."
Everything I expect from a Hilton Hotel and more. I booked on hotels.com because of the great price and received and upgrade because of over booking. I would recommend this hotel to anyone and would stay there again. It is in walking distance to the civic center and most other dinner and nightlife spots. Hartford might not be the best city visit but […] the Hilton was clean comfortable and had great service. Mike from New York Read more
"Hartford Hilton"
While the hotel was clean and quite convenient, they did not staff enough people to cover the morning room service rush. Our breakfast was 2 hours late and we missed the morning portion of our conference. In addition, elevators were quite slow and you cannot use the stairwell to go upstairs (only down as the doors to get in the building are all locked […] from the stairwell). So, when the conference ended and everyone was trying to get back to their hotel room, there was a 40min wait to get on the elevator. Read more
"No heat!"
The facility was nice. Staff not overly friendly or helpful. We had no heat in our room, furnace just blew cold air all night. Staff not willing to make any adjustments to compensate us for discomfort.
"Hartford Hilton"
This hotel does not warrant the Hilton name. Lobby and restaurant was dirty and unappealing. Concierge lounge was closed, though we paid for access. We were awakened at 2:00 PM by loud noises of a party on the floor above that lasted for more than an hour. Finally had to call security. If you can find another accommodation in Hartford, do so -- this […] hotel is a disaster. Read more
"It was a great location ...."
It was a great location, the room was clean, I just expected more space for the rate per night I paid. I am just saying ask the square footage of the room before you book it.
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"Another wonderful stay"
The rooms at this hotel are lovely and staff are kind and helpful. Checkout this trip was a little impersonal with several people at the desk the bellhop took my room key and told me I was all set. It seemed odd but in any case he was helpful in the morning checkout rush.
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"easy acess"
the hotel is right off 91. neat the XL and a number of restaurants. It is nice to have a place to eat in the hotel. the breakfast was very good.
"A perfect stay in Hartford"
The Hilton Hartford is in a great location, short walk from State Square (~5 mins). Hotel staff was very nice. The hotel itself was great, the room was lovely. The bed was super comfortable, so use the chair if you're not planning to go to sleep right away.
"Hilton Hartford"
Great place to stay! The staff responded to a couple of minor problems very quickly and efficiently. The pool was lovely.
This guest did not leave a comment.
"Hilton in Hartford CT"
This hotel was amazing. Just WOW! The staff was great. I felt like I was on the A list. Pool was awesome. Can't wait to go back. Located right in the downtown.
"Best stay experience - Hilton Hartford"
From the moment I walked in the door, I was impressed and delighted by staff service and atmosphere. Clean, stylish lobby, lounge, and restaurant area. I had a genuinely lovely conversation with the front desk clerk upon check-in and was greeted by the restaurant staff as I headed to the elevators to go to my room. Large room and excellent amenities. […] Impeccable food & service in the restaurant. I overheard one woman remark, "Everyone's so nice here! I'm not used to so many nice people around!" It was a pleasant, affordable experience in Hartford. Read more
"Outsatnding Customer Sevice"
Everyone at the hotel was so kind and acommodating from directions to concierge to housekeeping. I would highly recommend this hotel to anyone who needs to stay in the Hartford area. Just lovely! Thank you to everyone there! Elizabeth
"Hilton in Hartford, Ct"
My friends and I had an anime expo to go to and instead of spending four hundred dollars to stay at the Marriott, we stayed here and what a great choice that was. The hotel was located a couple of blocks from the convention center, but there was a shuttle that went by constantly or we walked it seeing as it wasn't far away. THe beds were a decent size, […] especially for two sets of bed hogs and I would definitely stay there again! Read more
"Horribly Average"
I've stayed at many Hilton's, and this was probably the worst of them all. Not to say its a bad hotel, just not what I'd expect from a Hilton, likely due to the elements of Hartford it has to work with. The hotel staff were prompt and courteous, and they were very accommodating to a rather off-the-wall convention that many of the guests were attending. […] Exactly what I'd hope for and expect there. The cleanliness of the rooms leaved a little to be desired. Its clear the beds haven't been moved in years, which lead to a discovery of used band-aids, red stains (not blood, but not sure what it was), and food bits. If you never lose anything under the bed, you'll never have a problem, but I'd imagine with severe dust allergies, you'd feel the effects. The linens were ok, but they really need to wash their duvets more often. The cover was fine, but the filling lit up like a Christmas tree under a black light. The hotel restaurant was very good, except for the service. If you go there, keep an eye out for the younger brunette waitress, as she was the only one there that had any energy, and didn't keep you waiting 45 mins after eating for the check. She's highly recommended, the rest, be a bit forceful with. The food quality was top notch though, some of the best in Hartford. The most disgusting part of the hotel was by far the hotel parking garage, in particular, the stairs to them. The homeless in Hartford must have collectively decided that this is their toilet, and proceed to use it as such. The urine odor is absolutely horrific, as it clearly hasn't been mopped up in a long time. The adjoined public parking garage didn't have this issue, and was far, far more pleasant, and the parking there was honored at the front desk for me. Do yourself a favor and park there if you can. Hartford is a city with many issues, and its clear its taking its toll on hotels such as this one. If I were to return to Hartford, I'd consider staying at the Hilton again, but only if the even Read more
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"Hartford Hilton"
The room was nice and clean. There is a large park only a short walk away and the State Capitol building is on the edge of the park. Nice park with great views, an indoor carousel, and some fountains. The State Capitol building is a beautiful building. Our only problem with the hotel was the pool. There were bandaids and hair floating in it and some […] unsupervised children were making it all the more unpleasant. Great place to sleep and explore on foot but avoid the pool. Read more
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"Hilton in Hartford, good for a night or two"
When i stayed @ the Hilton hotel in Hartford, i was not very satisfied. SOME of the service was good, however once when we complained about an inconvenience, they were RUDE to us! However, I dont mind it for only a night or two. Also, the area was scary for us. There were some rude people, and it can also be very crowded in restaurants.
"Stayed for show at Bushnell. Excellent"
Great hotel, good value. Not the nicest neighborhood in the world, but that's Hartford, aka the "Heartbeat of Connecticut."
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"Amazing staff"
My husband and I were amazed at the excellent staff at the Hilton Hartford. The desk clerks were all exceptionally professional, courteous, and helpful. There was a problem with our reservation and the check-in clerk treated us to a complimentary drink at the bar while she took care of the paperwork. The other staff were also very friendly and helpful. […] We highly recommend this hotel and commend the manager for for developing such a welcoming environment. Read more
"The Hilton, Hartfor"
The staff was very friendly. Our room was very clean perhaps a bit dated but overall nice. The beds were so comfy. We stayed for a concert at the comcast theater and it was very convenient. There were nearby dining sites within walking distance. We walked to the theatre taking approx. 10-15 min. Would stay here again!
"Hilton Hartford- more like a Holiday Inn"
The Hilton in Hartford is close to most downtown bars and restaurants. It is clean, but if your room faces the highway, chances are it will be loud. Not too loud, but you will hear the cars and trucks and night. The room is something I have seen at Holiday Inn's, but never at a Hilton, though the hotel is also less expensive than a regular Hilton. The […] rooms are clean and have nice furniture. Internet is free, but there were no power outlets near the bed. Bathrooms were clean and in good shape. The staff was not as nice as at other Hilton hotels. Reservations did not want to match the price, though Hilton has a price match warranty. He was annoyed when I told him I get a better price online. Read more
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"Hilton Hartford"
the fornt desk leady was very nice, even the hotla.com pepole have totaly messed up our reservation she helped as get the room
This guest did not leave a comment.
This guest did not leave a comment.
"The HIlton in Hartford, CT"
The hotel was very nice and services was great. They even allowed us to use the shuttle service for free to/from our concert venue the night we stayed. Which was unexpected and very helpful. The only issue I really had was the cost of room service with such small portions. I was told crab cakes were large and for $19 I was surprised to see they were […] an appetizer portion, not a meal portion. The same with our pasta dish. The food was excellent, but the portions were fit for a child's dish or appetizer not an adult meal. We ended up eating a second dinner only 2 hours later as a result. And we are not big eaters. Luckily the cost of not having to take a taxi to the concert off set the cost of the room service a little bit. Read more
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
