I stayed at the hotel this past weekend on July 5th. The one side of the hotel neighborhood was a little sketchy for a highend hotel but the other side was nice that had resturants and bars you could walk to and it was easy to get to. Walking distance to the XL center and the Xfinity Theatre. The hotel itself was very nice and well taken care of. The […] room was very clean and spacious. The staff at the desk was very friendly and helpful. I would stay here again, actually I'm planing on staying here again at the end of the month! Read moreGenuine Hotels.com guest review
Service was great rooms were very clean overall great experience. Will be going back soonGenuine Hotels.com guest review
"They do the best they can for location."
Hotel is small, some staff is friendly. Hartford is a strange place, everything closes down at 5 pm.Genuine Hotels.com guest review
"Nice hotel. Great access to the XL Center."
The rooms were clean and the workers were helpful with up-to-date information.Genuine Expedia guest review
"Excellent location. Large, spacious rooms."
We had a wedding to go to around the corner from the hotel and chose to stay there for convenience. It was clean, the desk staff extremely friendly and the location is good for activities around the downtown area. $18 parking a night is annoying, but unavoidable. Overall a very good experience -- I'd stay here again if I was forced to be in Hartford […] overnight. Read moreGenuine Hotels.com guest review
"Good place if you are going to see a concert"
At the Xfinity vendue. About a mile walk - well lit.. Surrounding area seemed a bit SHADY to me.Genuine Hotels.com guest review
"Great convenience to walking most anywhere"
The Hotel location is so that you can walk to a lot of things. ie: Science Center, restaurants, XL Center, stage productions etc.Genuine Expedia guest review
"1 night stay"
It was a nice and simple room. The king bed was great. The bathroom was outdated and not as cleanly as I would have liked it. The hotel staff were incredibly welcoming.Genuine Expedia guest review
"great location and close to many of the restaurant"
I only stayed one night and thought the hotel met all my needs. The cleanliness of the room and quality was great. I would definately recommend the Hilton to my friends.Genuine Hotels.com guest review
"Great hotel, but not as good as expected"
For the Hartford area, this Hilton is great compared to other options in the area, although it was not up to my expectations of Hilton Hotels in general. The staff was excellent - friendly, accommodating, informative. They hooked us up with a complimentary shuttle to our local destinations and were very pleasant. The location in Hartford is ideal. The […] bed was super comfy! However, the building is older and showing it. There was dry wall spackle on the walls and fixtures in the room, which was very odd. The hot tub is really pretty sad - no wonder they don't have any pictures of it on the website, but the pool is alright. Everything we did was in walking distance (other than the complimentary shuttle we took to the Mark Twain House): Feng Asian Bistro, The Hartford Stage, City Steam Brewery, The Ancient Cemetery, Bushnell Park, The Russian Lady, Vaughan's Pub, Cigar shop, etc. Read moreGenuine Expedia guest review
Stayed at the Hilton for the weekend of Hartford Comic Con. The close proximity to the XL Center was amazing and afforded us many opportunities to run into con celebrities! We also visited the CT Science Center, which was also walking distance. Hotel staff were great. Helpful and polite. The room was very plush and comfortable...the only thing I had […] an issue was the shower...low pressure. Lots of great restaurants all around too. City Steam Brewery is such a cool experience! Read moreGenuine Hotels.com guest review
"Pretty reasonable, but nothing special."
Hotel was so so - the AC did not work well and the sheets were a little questionable. Plus, 18 bucks to park, not great.Genuine Expedia guest review
"Great hotel in downtown Hartford"
The Hilton is a great hotel for anyone needing to stay in the downtown Hartford area. Lived in the area for 12 years and have been to the Hilton before. Best option in downtown Hartford in terms of accessibility to the local area. Room was clean for the most part though they overlooked a few things before I checked in. Comfortable bed, good workstation, […] free WiFi with a good signal. Hotel restaurant is decent but there are more than enough (better) options within walking distance. Pool is nice but skip the hot tub that looks like someone welded together in their garage. Fitness area looked nice. Parking is $18.00/night so, if you don't need a car, skip the rental and take a cab back and forth to the airport ($90 round trip). Read moreGenuine Hotels.com guest review
"Guest for life"
When I arrived at the hotel it was late but they were ready the room was beautiful the location was great walking distance from terminal and great restaurants all around I will definitely be a guest every time I visit the atraGenuine Hotels.com guest review
"Hotel is outdated. Very noisy crowd even at 2am."
F & F are old esp the bathroom. Very noisy crowd from 11pm to 2am. We almost had to call the front desk. Good thing we only had to stay one night.Genuine Expedia guest review
"Way overpriced for the quality and service"
The hotel is a very old unkept hotel, and the service was mediocre. I wish we would have stayed at a cheaper place, I feel we would have had the same service and quality.Genuine Hotels.com guest review
1) instructions to get to hotel need updating, currently very confusing to get there from the interstate. 2) The M&M Bistro is mediocre at best for dinner, and insufferable at breakfast - like a high school cafeteria; didn't try the other "real" restaurant. 3) Staff is very nice and helpful in a cheerful way.Genuine Hotels.com guest review
"Clean and probably your best option in Hartford."
Hey, it's downtown Hartford - what'd you expect? It's not the Peninsula but, for where it is, it's okay.Genuine Expedia guest review
"Great location for play and XL center."
Great hotel two times over!:) we have really enjoyed the view and cozy bed!Genuine Expedia guest review
ALWAYS THE BEST IN HARTFORDGenuine Hotels.com guest review
Clean and nice service, thats all that matters for me!Genuine Hotels.com guest review
"Okay not Great."
I paid roughly $289.00 for 1 night and I have stayed at much nicer hotels for half the cost. Rooms are clean but small.Genuine Expedia guest review
Didn't clean our room one day, filthy parking garage, front desk people were never there, the soda machines were empty. The door man was the only pleasant thing.Genuine Expedia guest review
The hotel staff was very pleasant. The bell man recommended local places to visit and eat. The complementary breakfasts was warm and tasty. Overall I had a good time.Genuine Expedia guest review
"Don't do it"
Staff was extremely rude! Their supposed club level was in no way, shape or form a club level. There was no benefit to paying for club level so do not waste your money. I will never stay here again.Genuine Expedia guest review
"Decent one night stay"
I stayed here because I needed somewhere close to the bus station and the airport. I felt it was a little overpriced. It was extremely peaceful when we first arrived and then we got neighbors who were screaming little children which took away from the experience. I think the amount they charge for parking is highway robbery for one night but decent […] if you intend on staying longer. Overall it was a decent stay. Read moreGenuine Hotels.com guest review
"Would stay again, but..."
The hotel facilities and room were in good condition and comfortable. Room cleanliness was questionable - the desk had a significant layer of dust across the entire front portion - the section that you would expect to be dust free if they had passed the dust cloth. room needs additional outlets - only two available the front desk person who checked […] us in did not give us the complimentary breakfast coupons that were part of our room special - luckily the waiter in the restaurant was very accommodating and tracked them down for us. The same front desk person also told us that a roll away bed was available and she asked me to write down the information of what we needed and stated she would take care of it for us. However, when we returned to the room in the evening - there was no rollaway bed - and when I called the front desk I was advised that there was no roll away bed available - nor was there a cot or anything else. Read moreGenuine Expedia guest review
This hotel is in the center of down town Hartford. I was worried about parking and noise. Turns out parking couldn't be easier and there was no noise at all. The staff was very friendly and willing to help. There was a problem with my room and Corey, The desk manager, resolved the issue immediately with an excellent attitude. I will be staying there […] again soon. Read moreGenuine Hotels.com guest review
Will definitely stay here again when I need to. The customer service was exceptional!!Genuine Hotels.com guest review
"most accommodating staff anywhere"
Everyone I encountered was polite and friendly and behaved as if they really liked their jobs and wanted to make sure I had a comfortable stay. For the price, I would have expected the room to be a little more luxurious, but it was clean and spacious. It think it is time for renovations. But, based upon service, I would absolutely return to this hotel. […] Food was good too! Read moreGenuine Hotels.com guest review
DASH shuttle was really easy and FREEGenuine Hotels.com guest review
"Not worth the executive level"
I paired for the executive level. Not worth the money I paied. The hotel was old and worn.Genuine Hotels.com guest review
Convenient to XLCenter, with skybridge connection just a short walk inside. Why fight traffic after late events? Stay over for the night and do it right.Genuine Hotels.com guest review
Stayed here on a business trip. Great location, very nice hotel! Front desk staff was pretty nice and friendly, so were both of the (free!) shuttle drivers. Both bellmen I came across were rude and unhelpful though. They didn't even acknowledge my presence when I walked up, and left my bag unattended (he put a tag on it then just walked away while I […] was still standing there - I picked it up and gave to front desk instead). I was able to print needed documents for free in the business center upon check in. Read moreGenuine Expedia guest review
"Not luxury but more than satisfactory"
We only stayed for one night but we were quite satisfied with the hotel. The staff is attentive and friendly, the room was clean, comfortable and reasonably quiet, and it's an easy in and out with the parking (although $18/day is a bit steep). We were especially surprised by the quality of the breakfast in the lobby restaurant--much better than usual. […] This isn't a luxury hotel but it's worthy of the Hilton reputation and if we find ourselves in Hartford again, we'd return there. Read moreGenuine Hotels.com guest review
"dirty hotel in a blah city"
We booked four hotels on our road trip and this was the only hotel that didn't have our reservation. Once we waited for that to be sorted out, we got to our room which had a nasty stain on the shower curtain that looked like vomit (it looked to be recent, too). Also, the shower never really got hot and the pressure was bad.Genuine Expedia guest review
Overall the hotel was just adequate. There are no where near enough elevators for the hotel when it is fully booked as it was during our stay. At one point we waited over 10 minutes for a car. The room was nicely outfitted, however the bathroom fan ran all night long and we had no way of shutting it down. It was very noisy. The value for money was I […] thought poor at best. The surrounding neighborhood was alright, however on the weekends many of the local shops etc. are not open. The front desk personnel were swamped as the hotel was at or nearly full, however they were not exactly the most friendly people one would anticipate in hotel staff. Read moreGenuine Hotels.com guest review
"Not bad but service could have been better"
Nice comfortable room expected it to be a little nicer for the price and the next day I needed a later checkout on a Sunday and was told that was unavailable. All I wanted was an extra hour or so because I was out late the night before and the event I was going to was not starting until later that afternoon and I was not granted the time and I was very […] disappointed. Read moreGenuine Hotels.com guest review
Was an average hotel. We were comfortable. Had a slow waitress for dinner at restaurant but other than that was fine.Genuine Hotels.com guest review
"Easy shuttle jump for getting around the city"
We stayed for a regional fiber convention, Stitches East, for 3 nights. The hotel was comfortable, affordable when splitting between multiple people. The Dash shuttle took us almost from the door to the convention center several miles away, quite timely. We found the onsite restaurant a little pricey for only adequate menu and food, but when you're […] hungry, it was close. Appreciated the in-room fridge, but a microwave would be an added benefit. I must say, the toilet paper seemed placed for a contortionist, and could have easily been positioned closer on the wall instead of the sink. The shower head had a generous spray. Overall, very happy with our stay! Read moreGenuine Hotels.com guest review
My friends and I stayed the night of a concert at the XL center. I was a one minute walk from the hotel which was vert nice. It's in the city, but you don't seem to hear the city noise from the room. Overall it was very clean and I would stay again.Genuine Hotels.com guest review
"Good Night Rest"
We only stayed for one night due to a family 50th wedding anniversary and had a very good experience with the facility. The room was comfortable, clean, and had adequate lighting.Genuine Expedia guest review
"Great stay, great staff!"
High floor request was fulfilled without question. Every staff member we encountered were extremely friendly. I don't think we've ever encountered such friendly staff. Thank you all so much! Room was clean, view was great, fridge available, bathroom was perfect. Hot tub and pool rocked. A superb Tweezer, and a pretty sick Golden Age rounded out the […] night. We enjoyed yourselves! Read moreGenuine Hotels.com guest review
"A great place to stay"
Very clean, comfortable facilities and friendly, attentive staff made the experience a memorable one.Genuine Hotels.com guest review
"A good choice"
Aside from the heat not really working, and the draft that came in from the window, the room was clean and a decent size. Hotel staff fairly friendly, but not always available. Restaurant open late (for Hartford standards) with plenty of options. Lorraine, one of the waitresses was super friendly and helpful with making sure I got what I needed for […] my specific diet. Parking was a bit of a pain. Overall, I recommend this hotel for short stays in the Hartford area due to its convenience. Read moreGenuine Hotels.com guest review
"Nice hotel in a ghost town?"
Very nice property with the predictability you hope for with a very good chain hotel. Typical Hilton! Clean, nice, comfortable, friendly staff. Will stay again, for business trips. There are a number of restaurants / bars within 5-7 blocks. I felt safe but the streets of downtown Hartford resemble a ghost town after business hours.Genuine Hotels.com guest review
If you are going to a concert or any event at the XL - it is the perfect location! You dont even have to go outside....Clean hotel, nice staff, great rooms!Genuine Hotels.com guest review
great stayGenuine Hotels.com guest review
"Perfect for show at XL Center"
My stay at Hilton Hartford was perfect. The hallway connection to the XL Center was a nice bonus. The staff were very nice and helpful. The room was clean and comfortable.Would definitely recommend it to anyone coming from out of town for a show at the XL Center.Genuine Hotels.com guest review
I chose this hotel not only for the great price but because it was right next door to the XL CenterGenuine Expedia guest review
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