"Perfect for show at XL Center"
My stay at Hilton Hartford was perfect. The hallway connection to the XL Center was a nice bonus. The staff were very nice and helpful. The room was clean and comfortable.Would definitely recommend it to anyone coming from out of town for a show at the XL Center.Genuine Hotels.com guest review
I chose this hotel not only for the great price but because it was right next door to the XL CenterGenuine Expedia guest review
Was in town for the Hartford marathon and associated races. Hotel had great location for participating in the races. Possibly the best room I've ever stayed in. Staff was incredibly nice. Loved my stay there.Genuine Hotels.com guest review
Perfect location for the marathon!Genuine Hotels.com guest review
"Courteous and Friendly"
After a long drive and losing reservations at another hotel, I was able to get a room here, with a late checkout. The staff was extremely courteous and friendly, they even made me laugh despite being exhausted and annoyed. The room was very clean and comfortable, especially the bed. I would definitely stay here again!Genuine Hotels.com guest review
"parking charge was unexpected"
Hotel was clean and plenty of amenities Got "comped" for leaky toiletGenuine Expedia guest review
"In the heart of Hartford"
This hotel is in walking distance to most museums. My only complaint, the so called art works displayed throughout the hotel are atrocious!Genuine Expedia guest review
"Hartford Hilton, way overpriced and outdated"
I had to stay overnight in Hartford and booked at the Hilton. The room was clean but is in dire need of an update. Its old and outdated. The AC was horrible. The compressor on vertical fancoil cycles on and off and makes way too much noise. The thermo stat is locked out so its runs on and off. The bathroom is old and outdated, lighting is bad.Genuine Expedia guest review
"Nice hotel. Centrally located."
Good location in Hartford. The room was comfortable. I liked the the small refrigerator and microwave. Nicely appointed. The staff was ok. The restaurant had a good buffet. The manager of the restaurant was very good. But the service was slow. My husband claimed that the location of the room was noisy due to outside traffic.Genuine Expedia guest review
The stay was pleasent but the room temperature was uncomfortable at first but later it was adjusted.Genuine Expedia guest review
"nice hotel close to XL center"
We chose this hotel because it was close to the XL center.The stay was pleasant, the room was clean and the staff was pleasant.I would stay there again.Genuine Expedia guest review
"Great hotel in downtown Hartford"
This is my third stay at the Hartford Hilton and I have been pleased with the service from check-in to check-out.Genuine Expedia guest review
We were attending a concert at the Comcast Center and thought it was fairly close. We ended up walking, but it took us upwards of 20 minutes. Not a big deal, but I thought it was closer - if I had had issues with walking, I would have been disappointed. Motel was very clean ... staff were great ... parking was expensive, considering the cost of the […] overnight stay - $18, in the parking garage. :-( Also, there was a fire alarm @ 3:30 in the morning - (false alarm) - the announcement was relentless and said to vacate the rooms immediately ... we were on the 16th floor! But, all in all, it was okay. Would I go again? Not sure ... Read moreGenuine Expedia guest review
The room was very clean, very comfortable bed. The people were very niceGenuine Hotels.com guest review
awesome front desk and the service throughout continued.Genuine Expedia guest review
"Enjoyed our stay"
We had a great stay. David, the bar tender for our 2 night stay was fabulous. We got back to the hotel late Saturday night after our very cool Electric Run. We were hungry and the kitchen had closed 10 minutes before we got there. David said let me see what I can do for you. A couple minutes later he came back and took our order! Thanks to him and the […] kitchen staff for accommodating us! What great customer service!! Would definitely stay there again. The front desk staff was also very friendly. Overall a great experience! Read moreGenuine Hotels.com guest review
"Downtown location - Acceptable Accomodations"
Mediocre experience - not terrible, but not memorable either. Beds were old spring mattresses - not comfortable. Executive/Club breakfast option not available during holiday weekend - really made paying extra for this level a waste of money (not told this when making the reservations). Parking was sparse and very close together (portion of a public […] lot is used for hotel parking) - perfect door ding territory. Overall service of the staff was good - they tried. In room dining was typical bland hotel food. Read moreGenuine Hotels.com guest review
"Close to Comcast Theatre"
Everything was great. Nice greeting from front desk, easy check in. Easy check out. Rooms were clean & comfortable. I would definatley recommend this hotel & would stay here again.Genuine Hotels.com guest review
"Close to the Comcast Theater"
We stayed here since it was extremely close to the Comcast Theater, but that was about the only perk. We had much higher expectations of a Hilton - the hotel decor was bland, the room service food was bland (stay away from the Crab Cakes), and they had no ability to order movies on demand. Overall, these are some basic requirements of a hotel and the […] most easy to address. I wish I had saved time and money and stayed at the newer Holiday Inn Express down the road. Read moreGenuine Expedia guest review
Please use sturdier pillows!!!!Genuine Hotels.com guest review
"Nice Hotel inside the city"
very good, but it may be better for the guess to get "free" parking.Genuine Expedia guest review
Hotel staff were fantastic and friendly and made the stay wonderful. Really top notch.Genuine Hotels.com guest review
This was our second time staying at Hilton Hartford and we were pleased with our stay both times. The staff was friendly and accommodating, the room was clean, and location was perfect as we were there for concerts at Comcast theater. The only issue we had was the bathroom door wouldn't close all the way. We would stay there again.Genuine Hotels.com guest review
"good for a business trip"
met my needs for a convenient hotel for a downtown hartford business trip.Genuine Hotels.com guest review
Hotel was great.The local area shuts down in the early evening. Can not even find a coffee shop in the morning.Genuine Hotels.com guest review
good as it getsGenuine Hotels.com guest review
I stayed here for a convention that was happening and I was so happy with my stay. I got there at 9am and check in wasn't until 3 so I was worried I would be room-less until then, but the lovely woman at the desk called me over and told me that there was a room available for me and that I can just go straight up. They won me over right then. Will always […] stay at this hotel when my convention rolls around every year.The staff was so nice, I am 19 but look 16 and I was with two other young people so obviously we tend to get treated much less kindly at places like this, but they where very professional and welcoming. Read moreGenuine Expedia guest review
"Nice for a short trip"
It's a very upscale hotel. The staff were incredibly kind and friendly. There was no loud noise at night and we were able to have a nice view. My only complaint, no complimentary breakfast and the jacuzzi is the size of your bath tub at home.Genuine Expedia guest review
"USA Beats Costa Rica!"
It was short but great! Ran into Jurgen Klinsman USA coach in the elevator.Genuine Hotels.com guest review
"Great stay for ConnectiCon"
Great hotel, I stayed here for the second year in a row for the ConnectiCon weekend. My girlfriend and I had a great experience, the hotel's restaurant was great and had specialty drinks for the event, the staff we interacted with were humans and not just automatons, and everything was completely clean and good to go. Our one notable was the shower […] head was cracked on both sides so it would shoot water left and right while running, but it did still function so no harm done. Otherwise, the pool and hot tub were wonderful, the four elevators kept everyone moving, and the beds were definitely comfortable. For anyone considering staying there for the ConnectiCon convention, walk time to the con was between 15 and 20 minutes at an easy pace, coffee and restaurants along the route, well lit at night, and there is a shuttle that runs from next door to the hotel to the convention about every 15 minutes as well. Read moreGenuine Hotels.com guest review
"Hotel very disappointing"
The chair in room had food on it. The bartender had a poor attitude. The conditions of the hotel were not of Hilton standards. Upon arrival there was no greeting, helping with luggage. Overall not satisfied.Genuine Expedia guest review
Rooms clean food was great people who work there was freindly and helpfulGenuine Hotels.com guest review
Hotel is located downtown Hartford CT with a good restaurant self parking and excellent staff. Room is comfortable and cleanGenuine Expedia guest review
"Close to highway"
It was a nice place to stay, We would not have paid full price-when the deal came through for a half-price stay, we jumped on it. It was not as convenient to where we were going as we hoped, but it was not too bad and had easy on/easy off access to the freeways. It was close to some sights to see, but things downtown were closed on Sunday (like the […] donut shop). Read moreGenuine Hotels.com guest review
"Close to Theater"
The staff was very accommodating. We were there to see a play in downtown Hartford and they helped make the stay very comfortable and easy.Genuine Hotels.com guest review
Quality was good....worth the money.Genuine Hotels.com guest review
"Great, clean hotel in good business location"
Close to the convention center. Staff was very helpful. Room was clean. Good breakfast although not included with stay. Pay to park.Genuine Expedia guest review
"Nice hotel close to everything"
I stayed there for a conference at the Convention Center and had a pleasant experience. I would definitely stay there againGenuine Expedia guest review
Restaurant is awful, poor staff, service and food. Terrible!Genuine Expedia guest review
We chose the Hilton because of the pool and because it was conveniently located near both the Mark Twain House and the Science Center. We had some problems with the keys due to what the front desk described as an "old system," and my husband felt that the bathroom could be fresher smelling. Other than that, everything was fine. The room was quiet--despite […] many guests in town for a Dave Matthews concert--and we were within walking distance to several restaurants. Read moreGenuine Expedia guest review
"Very nice hotel, great for visiting Uof Hartford"
Great hotel, superior staff. The only problem is the downtown location, which leaves it fairly noisy thorugh most of the night with sirens and sounds from the highway.Genuine Expedia guest review
"Near where we needed to be"
Hotel is very nice, clean rooms and pleasant staff.Genuine Hotels.com guest review
It's in Hartford so the area is a little run down, but this is for sure a better area in the city. The rooms were clean, and service was great. The rooms are not very updated and were smaller/ bland then my experience at other Hilton's.Genuine Hotels.com guest review
Food in the M&M Bistro was excellentGenuine Hotels.com guest review
I have not stayed at a Hilton Hotel for a long time, but after this week, staying in two separate Hiltons in different cities (Hartford, CT and Portland, ME), I will never stay anywhere else. The beds were so comfortable, free fresh coffee in the lobby, even the in-room coffee was delicious with little packets of Coffeemate, quality shampoo, conditioner […] and lotion, air conditioner and heat ran quietly, and the rooms were clean and bright. Valets were polite and efficient. It's all those little things that made both stays excellent. Read moreGenuine Hotels.com guest review
Overall I thought the hotel was very good, nothing spectacular but that wasn't what I was looking for. The location was what was important to me.Genuine Hotels.com guest review
The stay was very nice with friendly helpful staff.Genuine Hotels.com guest review
"never going there again"
This was probaly one of the worst hotels I`ve been in. The manager was rude and condescending. The room wad dirty (dusty lamp shades, must smell upon arrival) we never got our room cleaned or new linens due to a late check in. From now on its Marriot all the way.Genuine Hotels.com guest review
"Perfectly adequate, nothing special"
The room was fine, the food a little above average, the staff friendly enough. Downtown Hartford itself is empty and depressing -- not the Hilton's fault, but it does throw you onto their resources when you can't find an open coffee shop on the weekend.Genuine Hotels.com guest review
"Perfect for the casual Hartford Explorer"
Our hotel was very clean and staff was extremely polite. We had never been to Hartford and the choice of hotel was a gamble, but it turned out to be pretty central to the downtown district, which was very convenient. Our next door neighbors were a little noisy, and we noticed that the hotel has a strict "no parties" policy, which might mean that it's […] a destination spot for prom or homecoming kids. Still, perfect for an overnight, and well situated to explore Hartford. Read moreGenuine Expedia guest review
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