All hotels in Addison, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here4090 Belt Line Rd, Addison, TX, 75001, United States of America, ‏‎855-239-9477
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4.2 / 5Excellent

Score breakdown (from 167 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    4.4
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4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
Hotel is going through a renovation. When it is finished it will be great.
Genuine Hotels.com guest review
2 night business trip Jun 18, 2015
Kim
US
4.0 / 5Excellent
"Would return here today"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Super nice service!
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed one night for business. Staff were very friendly and helpful. Room was clean and comfortable.
Genuine Hotels.com guest review
1 night business trip Jun 16, 2015
Paul
US
5.0 / 5Outstanding
"Dallas trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was quite helpful
Genuine Hotels.com guest review
2 night trip with friends May 29, 2015
Wesley
US
5.0 / 5Outstanding
"Great Hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel, great service, and clean, comfortable rooms. Also had a nice work-out room. Plenty of parking and close to restaurants.
Genuine Hotels.com guest review
2 night romance trip Apr 30, 2015
William
US
5.0 / 5Outstanding
"Would stay here again!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Easy to get to. Friendly staff. Close to great shopping and restaurants. Clean and comfortable.
Genuine Hotels.com guest review
1 night family trip May 2, 2015
Anita
US
3.0 / 5Good
"Poor Service"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
I requested allergen free pillow for my daughter but the receptionist does not know what I am talking about. did not get a response back from the receptionist. Then I checked with them again the next day and I was told that then dont have any allergen pillow.. Poor service..
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
Oliver
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous stay!! Loved the shuttle to and from a charity event! I will definitely be staying here again!!
Genuine Hotels.com guest review
1 night trip with friends Feb 21, 2015
Nichole
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice, clean room and friendly staff. The breakfast was delicious and worth the price.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Paula
US
5.0 / 5Outstanding
"Excellent Service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Last minute trip to Dallas for the family. Hotel staff was very helpful and courteous. We ran out of k-cups in our room and called for more. They had run out in the hotel so they brought two cups of fresh coffee to our room. Amazing service. Room was clean. Only complaint was the door to our bedroom wouldn't close all the way. Other than that, excellent stay at a great deal! We will be back!
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
Hilary
US
4.0 / 5Excellent
"Nice overnight stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice overall stay. Could be cleaner but not too bad.
Genuine Expedia guest review
Other trip Feb 10, 2015
Kashif
US
5.0 / 5Outstanding
"Hilton Garden Inn in Addison"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We always stay at this hotel. The rooms are roomy, the beds great, comfort great.. our daughter was married here - and we loved it so much, we continuously go back. It's our home away from home! Great location, great price!
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
Gilbert C
US
5.0 / 5Outstanding
"GOOD HOTEL CLOSE TO FAMILY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
WE NEEDED A PLACE TO STAY DUE TO REMODELING GOING ON AT SON'S HOUSE. DIDN'T GET TO STAY LONG, JUST ENOUGH TIME TO SLEEP. HOTEL STAFF WAS POLITE AND FRIENDLY. QUITE A CHANGE FROM THE "JUST DOING MY JOB" ATTITUDE FROM OTHER HOTEL STAYS.
Genuine Expedia guest review
Other trip Jan 12, 2015
DAVID
US
5.0 / 5Outstanding
"Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room and bed were very comfortable. Front desk staff was knowlegeable about the area and all were very helpful.
Genuine Hotels.com guest review
4 night trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Very good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wish I had a few more day to stay, everything was within 10 blocks restaurants shopping just a great place to stay
Genuine Hotels.com guest review
1 night trip Dec 25, 2014
Joe
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice Garden Inn in a convenient location. Very good experience. TV service wasn't very good. Like it was getting a bad signal but since we weren't there to watch TV it wasn't a real issue for me.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Great for Three"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I always love staying here. The hotel is surrounded by so many places to eat, shop, and entertainment. I always stay in the one bedroom suite, it's great for three people.
Genuine Hotels.com guest review
1 night business trip Dec 13, 2014
Maryanne
US
5.0 / 5Outstanding
"Great hotel. Close to so many restaurants."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The cleanest hotel we have ever stayed in. Beds were amazing. Staff was very eager to please. We had a plumbing problem at home, and needed a close hotel. We booked for one night, thinking that's all we would need . When we returned home, the plumber said it would be another day . So I was very happy to find that the hotel had another vacant room.
Genuine Expedia guest review
Other trip Dec 2, 2014
Deborah F.
US
4.0 / 5Excellent
"Nice hotel and very quiet. The staff was nice."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was very nice.The staff was helpful and it was very relaxing. is it is surrounded by many restaurants so you had endless things to do around town
Genuine Expedia guest review
Other trip Nov 29, 2014
Kisha
US
5.0 / 5Outstanding
"Excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
every thing was wonderful except for the bed. The bed was very uncomfortable.
Genuine Hotels.com guest review
1 night family trip Nov 16, 2014
A Traveler
US
4.0 / 5Excellent
"Very convenient to where we needed to be."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Comfortable room and friendly staff. We would stay there again.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was nice and quiet. Rooms where clean and comfortable.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to family"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were visiting family and wanted a hotel nearby. It had all the basics but I thought the cost for breakfast was too much. The room was very comfortable, though there was noise in the parking lot during the night.
Genuine Hotels.com guest review
1 night family trip Nov 8, 2014
Patricia
US
1.0 / 5Poor
"NOT ENOUGH SPACE TO WRITE ALL THE MISTAKES"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I booked 5 rooms with 2 queen beds due to having 2 people stay in each room except for one room. They gave us 2 rooms with 1 king bed, this didn't work. They closed the pool area 30 minutes early for no reason. The second day we waited for the shuttle for 30 minutes!!! We called several times and kept being told they were on their way. The next day when we used the shuttle to pick us up they came so fast we were very pleased however when we asked to go to dinner they told us we needed to be done with dinner by 8 because they wouldn't have anyone to come get us... this was on a Saturday. We didn't even get seated at a restaurant until 7:30 and we were a party of 9! The final day we figured we would have trouble waking up so we not only set our alarms but asked for a wake up call to be our last resort in case we slept through the alarm. We luckily didn't sleep through our alarm... but no wake up call. When we made a comment to the front desk about the wake up call she told us she did call but no one answered. This was a lie because like I said we had been awake!
Genuine Hotels.com guest review
3 night trip with friends Nov 6, 2014
Jena
US
5.0 / 5Outstanding
"the best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
An excelant place to stay.
Genuine Hotels.com guest review
3 night trip Oct 30, 2014
Jim
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff is always super friendly and very attentive.
Genuine Hotels.com guest review
5 night trip Sep 18, 2014
Annie
US
3.0 / 5Good
"Short stay."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was good for a quick trip from Oklahoma to Texas. The room did smell a bit moldy, but was clean. The breakfast was ok for my husband, but I do not eat dairy or meat. This made my options very slim for an $8 breakfast.
Genuine Expedia guest review
Other trip Sep 10, 2014
Amber
US
5.0 / 5Outstanding
"Friendly Staff, Clean Rooms!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was so nice, rooms clean and comfy & breakfast was great!
Genuine Hotels.com guest review
2 night trip Jun 6, 2014
Linz
US
1.0 / 5Poor
"Hilton" garden" ?"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
The receptionist was very helpful. She told us about all amenities, which we didn't receive during our last stay here. The room smelled very bad, window lock prevents any air, we almost left immediately. Bottles of lotions, shampoo half empty ? Shocked pool on Labor Day Weekend , unusable 24 hours.......
Genuine Hotels.com guest review
2 night business trip Aug 29, 2014
Kevin S
US
5.0 / 5Outstanding
"I'd stay again"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
No complaints.
Genuine Hotels.com guest review
2 night business trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel for the price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Made last minute accommodations and the night clerk was extremely helpful and courteous. Would definitely recommend this hotel and if I'm in the area again, I would definitely stay here.
Genuine Expedia guest review
Other trip Aug 13, 2014
Robert
US
3.0 / 5Good
"Looks good at first sight"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
When u first walk in - the lobby area looks good. When u get to your room u start to see that this is an older hotel which is ready for some updating. The carpet in the room is frayed. The room smelled like it had been smoked in at one time. Old stale smoke. The bathroom is so super tiny I felt like I would drop the hair dryer in the toliet at any moment. Overall opinion- only stay here if there is no other option. It's not the worse but for the price I expect better.
Genuine Hotels.com guest review
1 night business trip Aug 7, 2014
Act
US
5.0 / 5Outstanding
"Close to all my events"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was nice
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
A Traveler
US
4.0 / 5Excellent
"Comfortable Place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I enjoyed our stay there. It was only one night and it was a little older than I expected. But it was clean and comfortable and that's what counts.
Genuine Expedia guest review
Other trip Aug 8, 2014
A Traveler
US
4.0 / 5Excellent
"Very Nice, But Read the Fine Print"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was great. The pool and hot tub were great. I guess I just forgot to read the fine print. We assumed that the hot breakfast was free as in the less fine hotels. However, it is not free. Just FYI.
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
Betty
US
4.0 / 5Excellent
"Good, not great, hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Our GPS couldn't locate the hotel which has an address on Beltline, but is actually located on a side street. Staff was very friendly and accommodating. Everything clean. Difficult to hook up Wi-Fi. Took about 15 minutes of effort. Pool was clean, but small. Adjustable beds were less comfortable than most regular beds. Air conditioning had a hard time pulling down the temperature. Although we reduced the thermostat to 67 degrees about 10:00 PM, the room had not reached that temperature by 12:30 AM. The room had to be cool because the only choice of cover was just a sheet or a too-warm comforter. Overall a good hotel because of the excellent staff, but the facility itself is just average.
Genuine Expedia guest review
Other trip Jul 29, 2014
Mitch
US
5.0 / 5Outstanding
"Love this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's a great location for shopping and dining. It's our go-to hotel in Dallas: It's pleasant and the service is consistently superior.
Genuine Hotels.com guest review
2 night trip Jul 25, 2014
Weekend Traveler
US
1.0 / 5Poor
"Worst customer service"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We had a very bad experience at the hotel. We reached the hitel after midnight due ro delayed flight and the hotel receptionist told us that the reservation was cancelled and we need to book for the next day at higher rate. Even after talking to expedia multiple times, he redused to ler us in. There was another family in the same situation. Expedia had written in the itinerary that room was guaranteed for late check inbut he mentioned that hotel policy is different from expedia policy. We finally ended up going to a different hotel at 2:30 AM with a small child. We will never book at Hilton Garden Inn.
Genuine Expedia guest review
Other trip Jul 27, 2014
RV
US
5.0 / 5Outstanding
"Did not disappoint..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I I love HGI and of course this one did not let me down. Close to dining and shopping.
Genuine Hotels.com guest review
1 night trip Jul 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfortable Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband n I really enjoyed our stay.
Genuine Hotels.com guest review
6 night family trip Jul 3, 2014
Jasmine Cockrell
US
3.0 / 5Good
"My 4th of July, 2014"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall, the hotel was good but i have some bad experience i had during my stay. I stayed on the first floor and noise from upper floors was evident like jumping on the floor or something. That was very annoying considering that we were trying to enjoy some family vacation time. Also, i think the hotel did not disclose anywhere that there was additional charges for breakfast. I ate breakfast at the dinning area and to my surprise, i was charged for that a pretty high price. I was even charged tips without giving me the opportunity to just on my own the type of service i was provided. I believe everything should be clear and detailed regarding services and charges which was not.
Genuine Hotels.com guest review
1 night family trip Jul 4, 2014
Dani
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
good, I will stay again there good, I will stay again there good, I will stay again there good, I will stay again there good, I will stay again there good, I will stay again there good, I will stay again there good, I will stay again there good, I will stay again there
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel and great location. Close to everything"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very welcoming upon arrival and extremely helpful when I left offering to loan me their umbrella as it was raining and help taking my luggage to the car.
Genuine Expedia guest review
Other trip Jun 24, 2014
Karen
US
5.0 / 5Outstanding
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent staff, especially the front desk. Location convenient to freeways and toll way, plus many restaurants. Good parking, quiet and comfortable room.
Genuine Hotels.com guest review
1 night trip Jun 13, 2014
Mark M
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I have stayed here numerous times. All the staff is always top notch!
Genuine Hotels.com guest review
4 night trip May 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Very good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff was very polite & helpful. I will be back!!!
Genuine Hotels.com guest review
1 night trip May 23, 2014
Tamika
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was nice and very helpful. Best hotel we have stayed in yet and we come to Dallas once a month.
Genuine Expedia guest review
Other trip May 12, 2014
Karen
US
2.0 / 5Fair
"Very Disappointed this time."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I travel to this area approx. once every 6 weeks and have stayed at this hotel a number of times. This will be the last time. While the room and facilities are adequate, there were so many other issues. The staff was very unprofessional and unhelpful. Management argued with staff in front of customers, housekeeping was unwilling to look for a lost and found item, and the front desk was unwilling to assist a mother who requested a cart because she was juggling both a baby and luggage. They also charge $9.00 for breakfast that consists of fake eggs, cereal and coffee but no cream ( because they ran out the day before!) Really? If you are traveling to this area, there are many other hotels on Quorum Rd and the surrounding area that are very nice, reasonably priced and with a much more accommodating staff. It would be worth going elsewhere for a more enjoyable stay. I know I will next time.
Genuine Expedia guest review
Other trip May 11, 2014
Anne
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My only concern is that on one of the days I was there the water service was interrupted for 2 hours. This information was not communicated prior to my making the reservations. It just would have been nice to know this prior to my checking in, so that I could have arranged my schedule around this.
Genuine Hotels.com guest review
2 night trip Apr 18, 2014
A Traveler
US
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Was there for 3 nights. Room was clean, beds were very comfortable, room service was great. Straight shot into downtown and too many places to chose from to eat within blocks of the hotel.
Genuine Hotels.com guest review
3 night trip with friends Apr 4, 2014
Jeannette
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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