Very responsive associates at the front desk.Genuine Hotels.com guest review
Very clean room.Genuine Hotels.com guest review
Stayed for one night for an interview. Great concierge service. Breakfast was hot and cold options, could have been better in terms of hot options.Genuine Hotels.com guest review
Very comfortable, spacious suite, with well-equipped kitchen. Reasonably priced. Seat cushions on the sleeper sofa need to be replaced, though -- they crush down into the frame. King size bed was extremely comfortable. Breakfast was more than adequate. Only issue was the discourteous front desk clerk who made no attempt to get off of her personal phone […] call while I waited there to ask a question. Other than that, the service was pleasant, prompt and polite. Read moreGenuine Hotels.com guest review
Response by Homewood Suites by Hilton Hartford-Farmington Thank you so much for taking the time to review your stay. I appreciate the feedback. I will make sure all the department heads are informed and we work together to improve the service at our desk. We look forward to having you again.
Great, for what i needed it forGenuine Hotels.com guest review
Response by Homewood Suites by Hilton Hartford-Farmington Thank you so much for your stay, we look forward to having you home again soon!
Was very nice kind of off the beatin path But felt safeGenuine Hotels.com guest review
Response by Homewood Suites by Hilton Hartford-Farmington Thanks for your review, we love our off-the road feel. While we are a little secluded we are just minutes away from West Hartford Center and tons of local restaurants & activities. See you again soon!
"Great Deal for the Money"
It's refreshing to find a hotel that can offer multiple amenities at such a reasonable price. The staff was friendly and free dinner was available as soon as I arrived. My suite was beautiful, a decent size and comfortable. The business center worked perfectly - a nice surprise since that's where a lot of other hotels fail. Wish I was in a position […] to extend my stay there. Read moreGenuine Hotels.com guest review
Response by Homewood Suites by Hilton Hartford-Farmington Thank you so much for youre review. Here at the Homewood we try to make you feel at home, so things like Hot Breakfast & Dinner are just some of the things we include in your rate. Maybe next time you can break a sweat in the fitness center or go for a nice swim in the indoor heated pool. Come back soon!
Gorgeous hotel. Looks like it opened yesterday. First rate all the way.Genuine Hotels.com guest review
Located in a safe neighborhood close to U Conn Medical Center. Hotel is outstanding in cleanliness, quietness and hospitality of staff.Genuine Expedia guest review
"Very helpful staff at a convenient location."
Kudos to the front desk. The staff was knowledgeable about getting around and finding things in the area. Unfortunately the layout of the hotel is funny and sometimes it was hard to get from one end of the hotel to the other if you were trying to get to a friends room or went out the wrong door.Genuine Expedia guest review
"NIce hotel with very friendly staff"
Had a lovely weekend with family, suites are nice and comfortable, courtyard is pleasant, breakfast was good. We enjoyed the warm pool and the exercise room. Appreciated the dog-friendly venue.Genuine Expedia guest review
"Hotel Staff - Great - Quietness of Room Not Good"
This is our 2nd stay at a Homewood Suites and we like them very much. The Hotel Staff at this location were GREAT ! My only complaint was the first 2 nights of our 4 night stay we were kept up until 2am by the guests in the next room. The room insulation is not very good to say the least. We didn't say anything to the Front Desk Staff the first night, […] however, after the 2nd night we did and ask to be moved to another room and they graciously agreed but later called us back to say the guests in that room just checked out so we ended up staying in our original room and had no problems the remainder of our stay. Read moreGenuine Hotels.com guest review
"Nice suite, great breakfast"
We did not take advantage of the dinners and drinks during the week but the breakfast was great! Having a suite makes staying in a hotel much more bearable. The outside terrace was a pretty place to have coffee too. We would choose this hotel again.Genuine Hotels.com guest review
"Convenient for Early Morning Appointments at UCHC"
Our room was quiet and comfortable, nicely furnished. The proximity to the UConn Health Center makes it a great alternative to battling morning rush-hour traffic to get to an early morning appointment.Genuine Hotels.com guest review
Enjoyed staying there. Quality, cleanliness, and hospitality were excellent.Genuine Hotels.com guest review
"This time vs. Last Time"
Janurarys stay for business for 5 days Sunday check in at 3 pm until Friday check out at 8 am was far superior than this past weekend.Genuine Hotels.com guest review
"Close to destination of conference."
Excellent and helpful staff.Genuine Hotels.com guest review
"Very clean and comfortable-convenient location."
Very clean and comfortable room. All facilities looked new, clean and well maintained. Nice, heated indoor pool. Laundry and gym facilities very convenient. Pet-friendly a definite plus. Plenty of parking.Genuine Expedia guest review
"Convenient and Comfortable"
I was staying in Farmington for an interview. This hotel was very conveniently placed. The staff were great about helping me with arranging the shuttle and a cab to the airport. They were always very friendly.Genuine Expedia guest review
All was good but meals have been down graded. Oh well.Genuine Expedia guest review
Nice breakfastGenuine Expedia guest review
It was great. Quiet not too many people. The staff was friendly. I do not want to go back to New York.Genuine Hotels.com guest review
"Pleasant environment to stay a few days."
Friendly welcoming staff and pleasant suite to spend several away nights when traveling and both visiting friends and inviting them to the suite to visit. Quiet beautiful surroundiings, far enough away from the road..Genuine Expedia guest review
"Fun for family stay"
The office manager was most efficient and friendly. The dinner/breakfast servers were extremely kind and wanting to satisfy. This will be my choice of hotel during my monthly trips in this area. As a bonus the indoor pool temperature was a delight after a long day of work.Genuine Hotels.com guest review
"Very Nice Hotel"
Great stay. Only complaint was they put a $50 charge on my credit card as a 'hold' in case of any room damage (which there was none). When I asked when it would be removed, they told me 5-7 business days. They couldn't explain why it would take that long to credit the account.Genuine Hotels.com guest review
"Ok for a family"
Room was clean but bed was old and needed to be replaced. Room had a kitchenette in it which was convenient.Genuine Expedia guest review
Very nice property. Friendly staff and excellent free breakfast and dinner.Genuine Hotels.com guest review
Great Property....Genuine Hotels.com guest review
"Close to my daughter's house"
I was very impressed until I had breakfast. I have had breakfast in many hotels and this one was very close to the bottom.Genuine Hotels.com guest review
very comfortable room, clean. the included breakfast was ok at best but there was always hot available which is nice in the winter time.Genuine Hotels.com guest review
"Paper thin walls"
An average stay with one exception. The walls and floors were not very well soundproofed. The guy in the room next to us came in just before midnight and had two one-hour long phone conversations. We could hear him almost as if he was litterally in our room. We could also hear him cough in the morning as clear as day. Also, the people below us could […] hear our kids in the morning who sometimes have 'heavy feet.' Read moreGenuine Hotels.com guest review
"seeking shelter from a storm"
The hotel very comfortable. The food was good but the seating area was limited for the entire hotel because most guests where retreating from hurricane Sandy. The lights in the hotel blackout a few times but came on within a few seconds each time. There was strong fierce winds outside. They should have opened one of their private entertainment rooms […] to help seat guests. My wife did notice that our room had questionable stains or spots on the duvet cover in the bedroom. Luckily, the comforter invaded was cleaned. Our room included a kitchenette with dishes, cookware, utensils, cooktop, microwave but no oven. There was a pull out couch that my two young boys sleep on with no complaints. The televisions where very nice. The staff was very good be because they where helpful and responsive. Overall, we stayed two days and made the best of an forced indoor experience because of the storm. Read moreGenuine Hotels.com guest review
We were very satisfied. The front desk staff were extremely pesonable. We stayed at the Homewood Suites in Plano, TX two weeks ago and we were very happy there too. Keep up the good work. You should be very proud of your training staff.Genuine Hotels.com guest review
"Labor Day Weekend Getaway"
I will DEFINITELY stay here again!!! The rooms were HUGE, clean and very affordable. The hotel also includes a full FREE breakfast every morning...not a continental breakfast!!!!Genuine Hotels.com guest review
Very accomodating and helpful staff. Room and hotel were very new and well taken care of.Genuine Hotels.com guest review
"Oversold non-smoking rooms"
It was very uneven in terms of the quality of our stay. We had reserved 3 non-smoking rooms for 2 nights and paid in advance. They were not ready to check us in at 3 pm as promised, but we waited until 4:15 in the lobby. One room was great, but the other two members of our group didn't check in until 9 pm, and they we told there were no more non-smoking […] rooms available, even though we had reserved and paid for them two months in advance. The people in our group could not stay in a smoking room for health reasons, so two of them slept on the pullout sofa in our room and two went to another nearby hotel, which thankfully had one room left available. The hotel did refund the cost of the two rooms we didn't use, and the three non-smoking rooms were available for us on the second night. The second night, however, the same thing happened to some other people from our family who had arrived for a memorial service. So...if you need a non-smoking room - check in early or call to be sure you'll be able to have one, no matter what your reservation says. Read moreGenuine Hotels.com guest review
Very nice hotel. Only criticism is that had to wait one hour to get in room. Checked in at 4pm but not ready till 5pmGenuine Expedia guest review
"Comfortable, but needs to hire adequate staff"
This hotel seems to have cut expenses by cutting staff. This is the second time in a row I have stayed there that the front desk had a sign that they were busy helping others and would return in 5 minutes. The room did not get cleaned until 4:00. The breakfast area did not replenish flatware and food for too long. There were no towels in the pool area. On […] the positive side, the location was convenient for me, and the room was comfortable and roomy. Read moreGenuine Expedia guest review
"Great hotel for any length stay!"
I was amazed! Staff was wonderful! Room was perfect for a weekend or an extended stay. We had 4 people in our King suite, 2 adults, 2 kids. The room never felt cramped. The full breakfast was a surprise to me! Hot and cold choices galore! Very balanced. I was stunned to see there is a meal in the evenings Mon through Thursday. Maybe you won't like the […] choice of the night, but if you do, it can really save you on the cost of eating out! I can't imagine a better place for a business traveler! Read moreGenuine Expedia guest review
it's okay,,, but the odor of smoke made hard to stand the smellGenuine Hotels.com guest review
"Showing some wear?"
I stay here frequently and have started to see some wear and perhaps cost cutting measures. There was only one person on duty, so that when we realized the feathers and down had not been removed from my room as requested, she had to do it herself (meanwhile, the phone was not being answered and other people were not being helped). When we went to the […] room, I found it was a smoking room rather than non-smoking as requested, so I had to be moved and the pillows changed all over again. For the second time, the business printer would not let me print boarding passes. Read moreGenuine Expedia guest review
"2 night stay"
a/c was not working. Staff could not get it repaired the first night. No dinner on weekendsGenuine Expedia guest review
"Huge suite, very comfortable"
Wiill definitely stay there againGenuine Hotels.com guest review
Al staff very kind, helpful and friendly. I loved other guests who were polite and nice to me. Breakfast was excellentGenuine Expedia guest review
"Reasonably pleasant but overpriced"
Paid more than I wanted to due to its proximity to the university. Large room was quite comfortable but there was ongoing noise and vibration from the hot water system or electrical buzzing. It was helped by turning off the air con within the room, but I could still notice something throughout the hotel. The customer service was good, as was the breakfast […] selection (good healthy options) and evening wine/beer and some food available. I ordered delivery from the local sushi restaurant, but I wouldn't recommend it. Very difficult to order, took ages and overpriced, and they got the order wrong. The taxi service recommended by the hotel was also ridiculously overpriced - the driver didn't use the meter and charged me $35 for a short trip. The hotel was difficult to get to and from without a car. Read moreGenuine Hotels.com guest review
"Best hotel in Hartford"
Unfortunately we only stayed one night, but my son had stayed here previous for a week and it was fantastic. Clean room, wonderfull staff, great food, easy parking. PerfectGenuine Hotels.com guest review
"Incredible value - close to highway"
For the price of a hotel room you get 2 rooms, 2 TVs, a full kitchen, indoor pool, dinner during the week, and breakfast. We usually travel with family, including small kids, so it's ideal. There's nothing around this particular location besides the local hospital and access to I-84, but if you need to be in the area, it can't be beat.Genuine Hotels.com guest review
単身、二週間の出張でしたが、部屋が広くて快適でした。また、朝食、夕食が提供されるため、近くの町中まで運転しなくても生活が可能です。必要あればシャトルバスを無料で提供してくれますので買い物もいけます。部屋にキッチンがありますが、換気扇が全く効かないため、肉を焼いたら部屋中煙だらけになったのは困りました。それ以外に不足はありませんでした。Genuine Expedia guest review
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