Swiss Garden Resort and Spa, Kuantan - Kuantan

The hotel is decent. The layout of the lobby is quite nice and makes you wanna sit there all day just gazing at the passing traffic. However, the room is not cleaned well... the wooden floors retain the beach sand dust and it should be mopped but it was not. So, walking barefoot on it does not give you a good feel. Certain parts of the hotel are not […] kept really sparkling clean as it should be. The pools are nice and the access to the beach is very very convenient. Also, the counter staff did not tell me that they were giving me a small laminated plastic card to allow me to obtain pool towels and in the rush to get to the room, I did not notice the same until the very end. It would be nice for counter staff to clearly explain what is available to the guests. Also, when we requested for extra towels for the room given that we had kids who frequented the pools, we were told that we would have to pay RM 50 for the towels... this was abominable!!! Read more

Genuine Hotels.com guest review

It is an old hotel and not well maintained. Not recommended. The bed are hard and smelly. Locations are out of town and lack of facilities.

Genuine Hotels.com guest review

Great Comfy Resort Style Getaway, will definately recommand friends & relatives to stay... cosy room ambience & great location

Genuine Hotels.com guest review

really enjoyed my short stay at the hotel, staff are freindly and helpful, beautiful private beach, cosy room ambience, will definately recommand this hotel to all my friends...

Genuine Hotels.com guest review

I stay in a room with Garden View. I really enjoy the view and the fresh air.

Genuine Hotels.com guest review

My wife and me together with our 3 yo son arrived at the hotel just before 3pm to check-in. After registered, we were told that our room (deluxe sea view) was not ready. Thus we were asked to wait at the one of the waiting room with free flow refreshment, cut fruit and cakes. After waited for 30 minutes, we lost our patience and I went to the front […] dash to find out what happened. Immediately the front desk staff told me that we was given a free upgrade to Executive suite. So without any question, we checked-in happily. The room was fantastic, we really enjoyed our three days stay there. We have stayed in few beach resort along east coast Malaysia inclusive Club Med Charating. I would say that the condition and maintenance of Swiss Garden Spa Resort had done well. My son love the pool and we brought him for a swim twice a day. Beach also very clean. We drove to Kuantan town for dinner on the first night and it took us only 10 min to arrive into town. On Sat morning, we drove to Sungei Pandang waterfall (30 min drive from hotel). It was nice and clean place to visit except the entrance fee for foreigner is more than double(RM5/pax), local only RM2. We also visited the night marker on Sunday at Taman Gerelo. Only 15 drive from the hotel. The market was very local, we don't see any foreigner there. Overall, the hotel was very good(not because of free upgrade). We will definitely visit in Jun'13 Read more

Genuine Hotels.com guest review

Well built with excellent swimming facilities. Restaurant options are good, breakfast buffet was reasonable but the price of the evening meal taken did not match the quality of the food.

Genuine Hotels.com guest review

first day we come ,the toilet in our room was obstructed,after take bath the hairdryer cannot use.after swimming i wanna hang my clothes outside under the sun,i realized the window couldn't open.Anyway,the service of the staff is good and fast.so.we still enjoy our holidays. The seashore is quite beautiful,the sand is soft and tiny,but the sea is yellowish […] if compare with teluk cempedak. Read more

Genuine Expedia guest review

It's a nice place for staying longer. The staff is friendly and morning buffet is quite o.k. However, the wireless connection is a bit low and you can only roam for two hours in the lobby. Inside the room you have to pay. The room we were booked in is sofar o.k but the drain pipes have to be cleand they are clogged. I think the price they charge is […] too high. Special rates as booked by expedia is o.k. The higher rates I wouldn't pay. Best regards Hans Read more

Genuine Expedia guest review

Overall stay is ok for a 2D1N trip at Swiss Garden. The only dissastifaction is the Buffet Breakfast venue is a bit overcrowded with the leftover not being cleared in time. Food quality is on average and can be improved still.

Genuine Hotels.com guest review

Overall a nice place to spend a weekend. Pools has a bit too much of clorine, rest all fine.

Genuine Hotels.com guest review

This Hotel was an excellent place for a relaxing holiday..all the staff were excellent and all needs were attended to straight away. Excellent pool area but be warned the main pool is 1.5 mts deep could be a problem for short people. Breakfast was adequate..restaurant serviced good value meals excellent pizzas for $10. We would certainly return  […] again Read more

Genuine Expedia guest review

we first got a large room for 4 people, but one bedroom had no window, so we asked for a new one. we changed room within an hour. the hotel is nicely set and you can access a large empty beach within 50m. Personal and services are great. We will go back again!

Genuine Hotels.com guest review

The resort has its private beach which is very clean and quiet. A great place for leisure. A bit far from town area. Would be better if we rent a car next time. The resort free shuttle bus was fully occupied on Sat, so we had to take taxi (resort->town RM40, town-->resort RM30).

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a great place for a weekend get away from KL, right by the beach and great pool! If I could wish for one improvement that would be the management of the restaurant, sometimes it can get very busy and at these times the organization needs to be improved.

Genuine Hotels.com guest review

Very nice rooms, food is lovely, swimming pool and jacuzzi as well. Nice beahc. You will enjoy this places

Genuine Hotels.com guest review

My partner and I reserved for 3 nights but we left after 1 night (losing 2 nights paid). Nothing wrong with the staff (even I would appreciate they asked me why we left earlier), just that this hotel was absolutly crowded (maybe because of Chinese New Year)...too many kids running and shouting everywhere, so I guess this hotel is definitely for family […] with numerous kids but not for couple in the need of rest and calm. I will add that around the pool, only 30/40 long chairs (maybe less) for a capacity this weekend of 200/400 people ? Dinner quite disapointing (even I appreciated the BBQ side). Breakfast also poor in quality and not really refilled correctly so not very attractive... The website doesn't really reflect the reality of this hotel, which made me reserve there but upon arrival, I was not happy... Overall hotel is old but clean, staff is friendly... It's a very good hotel for locals.... Read more

Genuine Hotels.com guest review

Very nice lobby when we arrived. Originally we booked a room with a double bed for 2 people. We asked for a king size bed, the girl at the front counter immediately upgrade us to a delux room with a king size bed with no extra charge. Room is clean. All the staff are friendly. The only drawback is the location which is far away from town centre.

Genuine Expedia guest review

Live in KL and had a 2 day 1 night stay. Good for a family as has a pool and a very clean, quiet beach for walking etc. Restauraunts are OK but if you were staying for longer you will need to find somewhere else. Hotel staff have a 'relaxed' attitude and will serve you when they feel like it. This is however normal for most Malaysian run hotels.

Genuine Hotels.com guest review

The hotel staff was generally friendly and accommodative. We like the place as the beach and hotel facilities were all within easy reach. The hotel also has many activities to keep you occupied if you are one of those hyper active ones. My children enjoyed the place and it is indeed a great place to bond as a family.

Genuine Hotels.com guest review

We thoroughly enjoyed The Swiss Garden in Resort. It is right on the beach, with a great pool area very handy as well. There were a range of good restaurant options in the resort. The staff were friendly and eager to please. We just wanted to chill out, so being a little out of town did not worry us. The interior of the rooms is a little dated but they […] are big and clean with space to relax in. All in all with our own transport we found this very good value for money. Read more

Genuine Hotels.com guest review

This was my first time staying in the hotel last week. Overall it's a pleasant experience - the resort is nice, i like the swimming pool, accessibility to the beach. It's really a resort feeling. Room facilities are above average. There are many TV channels to choose from. And they have free Wifi too. I had no problem finding parking lot there, and […] there is security guard at the entrance. It's a hotel I will recommend to my friends. Read more

Genuine Hotels.com guest review

The hotel was fully booked and even though we had our rooms booked the reception gave us a free upgrade to the junior suite. The staff were very friendly and helpful. I had forgotten my laptop at the lobby, but the staff kep it safely and returned it back to me. Only cause for complaint was that the free wifi did not have a strong enough signal from […] my room. Had to go to the lobby to use the wifi. Read more

Genuine Hotels.com guest review

市街地から適度に離れており、休暇にちょうどよい。混み過ぎることもなく、快適。

Genuine Hotels.com guest review

Vi åkte till Kuantan från KL för att under en weekend bada i havet och äta gott. men kom snabbt fram till att vi hade det bättre hemma. Maten var verkligen dålig. Hotellet är gammalt, säkert 25 år eller något liknande och havet och stranden som låg intill var inte speciellt inbjudande. Rummet som vi bokat för 3 vuxna och ett barn hade när vi kom dit […] endast 1 vanlig dubbelsäng vilket innebar att vi fick ställa in 2 extrasängar i rummet och betala extra för detta. Alla rum har balkong inte terass. Read more

Genuine Hotels.com guest review

Belle préstastion et bon rapport qualité prix, le petit déjeuner et copieux et variés idem pour le buffet du soir. la piscine et le jacuzzi sont propres et jolie. Seul inconvénient aucune activitées en dehors de la plage et de la piscine hôtel éloigné de toutes commodités.

Genuine Hotels.com guest review

Na een trip naar Taman Negara nationaal park hadden we behoefte aan een paar dagen strand en zwembad en daar is dit hotel zeer geschikt voor. De ligging van het hotel is direct aan zee, de setting en het zwembad zijn erg mooi (het hotel ligt overigens 20 min. rijden van Kuantan, dus voor een meerdaags bezoek aan de stad lijkt het minder geschikt). Het […] personeel was erg vriendelijk, en het eten zeer geslaagd. Read more

Genuine Expedia guest review

Very nice rooms, food is lovely, swimming pool and jacuzzi as well. Nice beahc. You will enjoy this places

Genuine Hotels.com guest review

Prachtig hotel, aan het strand.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Uitstekend hotel in de buurt van Kuantan. In kuantan is weinig tot niks interessants. Wij waren hier op doorreis. Hotel Swiss Garden is echter een pareltje. Goede ligging aan het strand, zeer vriendelijk personeel, mooi zwembad, prima kamer, uitstekend ontbijt ln buffetvorm en uitstekend diner a la card en in buffetvorm. Absolute aanrader met uitstekende […] prijs prestatie. Read more

Genuine Hotels.com guest review

Bei Reise mit Familie und Buchung der Junior Suite trotz Angabe der Personenzahl auf Zusatzkosten einstellen !!!

Genuine Expedia guest review

Generally the stay is very pleasant as the condition of the hotel is well maintained and the room is clean. However, the buffet breakfast selection is rather dissapointing as choices available is rather limited.

Genuine Hotels.com guest review