"great location, beach and in house services."
Stayed for 3 days. Hotel is well maintained. Room view could be better. Allamanda beach was nice.Genuine Hotels.com guest review
"Very nice hotel and staff, beautiful beach"
excellent hotel, very friendly and helpful staff made our stay enjoyeble and relaxing. rooms were very cleanGenuine Expedia guest review
"Decent price, but not decent service"
We had 2 reservations, 1 for a single night, and 1 for two nights, both in my name. This caused GREAT confusion upon check-in. They checked in one room (in the afternoon), and when they went to check in the second room, they insisted we provided the keys for the original room. I'm not sure why the keys for one room are necessary for a separate room, […] on a different reservation. The people in the first room were not anywhere near the hotel, and it was a great hassle to get the 2nd room checked in. Read moreGenuine Hotels.com guest review
"Upscale Best Western, but still too pricey!"
I gave this hotel a 4 out of 5, but honestly would not have if they had not upgraded us to a nicer room upon arrival. The room we ended up in was VERY spacious! It was the size of a regular hotel room, PLUS a living room & kitchen area that was twice the size of our actual bedroom. However, we did pay a high rate per night to begin with in comparison […] to our other hotels throughout our stay in Thailand (which included Bangkok and Chiang Mai) which I believe was actually outrageously expensive. The buffet breakfast was fairly substantial which you would expect for the cost and was good, but not great. The staff was friendly, but sometimes communication was a bit challenging due to language differences, which I did not encounter quite as much in Bangkok and Chiang Mai. The shuttle to the beach came pretty quickly and only took 5 minutes to get you to the beach, where the more upscale resort was located which was part of the whole complex. The prices of everything over there were astronomical which made me understand why at our Best Western, the cost was much more than even a similar facility in the U.S. would have cost. My boyfriend and I stayed here for 4 nights in November and although our stay was not bad, I'm not sure I would stay here again for the kind of money we spent. Read moreGenuine Expedia guest review
"Really a GREAT experience"
We will visit this Phuket again, and we will look at staying here again, it was great, great location and very kind friendly people.Genuine Hotels.com guest review
"Best western stay Phukett 2012"
The best is the location. The attention at the restaurants is poorGenuine Expedia guest review
"What a surprise"
I found this hotel while I was already in Thailand and was definitely pleasantly surprised. The hotel is part of the Laguna Phuket which meant I had access to a free shuttle and ferry. The beach was a ferry ride a way but it was beautiful. The staff is super friendly and nice. The rooms were beautiful. I got upgraded to a one bedroom suite.Genuine Expedia guest review
"Lovely Hotel, close enough to all thats needed"
Arrived at this hotel to a warm welcome, the staff were very helpful at all times. The location is not on the beach, but is a 5 minute free shuttle bus away. We rented bikes which gave us perfect oppurtunity to explore this quite area of the Laguna. Beach was close, local shops and restaurants far enough away to avoid all the noise and traffic but close […] enough to nip out to, less than 5 minutes on bike or free shuttle. The hotel swimming pool was fantastic, nice large pool for some decent swimming, and 2 small shallow pools for children. The rooms had everything that you'd need. A living area with flat screen tv andcouch for 5 people, a ding area with table and chairs and a small kitchen area so we could buy fresh fruit from the market and cut it up then pop things in the full size fridge.Theres even a small electric hob that we could heat things up we got from the market... the BBQ chicken kebabs were amazing, but we heated them up thoroughly in the room.. just to make sure... There is also a microwave. Our room backed right on to the road and we didnt hear a thing. The hotel is not the most exclusive uber modern, but at this price, we didnt expect that. We spent a small amount of time in the room (apart from sleeping) but the time we did we were more than comfortable. Not a complaint about this hotel. Highly recommended, we'd consider coming back here without a doubt Read moreGenuine Expedia guest review
"The ugly sister of Laguna, but good value"
Located in the Laguna resort area, this hotel is a distance from the beach and has limited facilities. But you get what you pay for - it is much cheaper than the resorts on the beach You can easily get to the beach and use the restaurants in nearby hotels (but not their pools & other facilities). You can ride around on the free shuttle buses and get […] anywhere in the Laguna complex. Read moreGenuine Expedia guest review
The Hotel when we arrived was very disappointing. After a long flight no cool water no welcome drink just confusion. When you arrive you want a happy greeting to start your holiday this was not there. We were across the road which was no problem. The people on the Desk said we need to put pass ports in safety deposit box. I said would come back in morning. […] When in Room there was a safe so that was strange. In morning we asked directions to beach and how the shuttles worked they just looked and said no shuttle. This was confusing as there were shuttles every where. One day we asked to check our pick up and they said you will be charged to find out could not believe this answer.Also we told them on check in late check out 2:00 pm which they said fine no problem and on the day we went to out room to check out the swipe card had been taken off and could not get in room, even though we re checked in the morning. Overall much better resorts to stay at and very poor staff. Read moreGenuine Expedia guest review
Have been going to phuket for the last 20 years, have been in all the top hotels this hotel is great hotel for the money, the staff are really nice and very helpful, will be going back to this hotel next timeGenuine Expedia guest review
"Nice basic hotel"
The hotel allamanda was a nice hotel the staff was very pleasant and courteous 1 thing that was annoying was that the pool by the bar, hotel users are not allowed to use it we had to use the pool over the road and the pool closes at 8pm , also one of the men drivers on the shuttle boat was very grumpy and said nothing not even a hello, you are not told […] anything about the hotel and what it offers we paid for sun loungers on the beach not knowing that the alamanda had free ones, the food at the allamanda was very nice and nicely priced Read moreGenuine Expedia guest review
"Good value hotel in Laguna area"
Room was cleaned daily and recently renovated. Buffet breakfasts included in price were excellent. Restaurant and pool bar prices were cheap especially during daily happy hour 5:30 - 7:30. Staff were friendly & accommodating. Unfortunately main pool is now only available to owners of the private villas in block one however there is a pool for block […] 2 guests & another for block 3 guests, large in size with separate spa & baby pool but nothing special. Free shuttle runs between the resorts around the lagoon til 11:30pm. Close to beach & cafe's / restaurants. Spa facility available but we did not access this. Prices seemed quite expensive especially when compared to those offered by ladies near beach area of nearby resorts. Laguna area offers a reprieve from the crowded Patong beach area of Phuket, is more secluded but still has plenty to offer. We attended a wedding at the Wedding Chapel which offers a beautiful romantic setting for an intimate wedding. Read moreGenuine Expedia guest review
This was a very suitable place to stay with a family. It was clean, tidy and spacious. House keeping was a little inconsistent with forgetting to replenish bottled water and replace used towels and flannels. Neither of the two safe boxes worked and it took 2 days for the technician to arrive. Mostly it was a pleasant stay.Genuine Hotels.com guest review
"Great place to relax"
Nice hotel, lovely room overlooking golf course. Very peaceful. Free use of hotel shuttle buses and boat over the lagoon to beach. Food in hotel OK, but expensive. Eat in the many restaurants on the beach, really really good. Beach lovely but sea is quite rough, not suitable for young children.Genuine Hotels.com guest review
สงบ มีความเป็นส่วนตัวดี แต่การเดินทางลำบากนิดหน่อย ป้ายบอกทางน้อยเกินไป เลี้ยวผิดทุกครั้งที่ผ่านประตูลากูน่าGenuine Expedia guest review
"Rymligt och fint boende nära stranden."
Vi bodde i juniorsvit som var väldigt rymligt och fint. Mycket prisvärt boende! Frukosten behöver emellertid förbättras.Genuine Expedia guest review
"Schönes Hotel und sehr freundliches Personal"
Hotel ist etwas älter, jedoch sehr sauber und gut ausgestattet. Sehr gutes Preis/Leistungsverhältnis. Strand entweder per Boot (kostenlos) oder auch zu Fuß ca. 10 min. erreichbar. Absolut empfehlenswertGenuine Expedia guest review
"Ruhiges Hotel etwas abseits"
Das Hotel befindet sich im Laguna Areal. Weitere Hotels sind in unmittelbarer Nähe. Zum Hoteleigenen Strand verkehrt Stündlich ein Shuttel, zu Fuß würde die Strecke ca. 15 min dauern. Der Strand selbst ist zwar sauber und sehr fein, jedoch mit Liegen überfüllt. Das Hotel ist verteilt auf 3 Komplexe, welche durch eine Straßenkreuzung geteilt werden. […] Da die Zimmer sich von den Straßen abwenden stören diese jedoch nicht. Die Zimmer sind ausreichend groß und sehr sauber, die Klimaanlage funktioniert ohne Probleme. Jeder Komplex besitzt einen Pool, einen Whirlpool und ein Kinderbecken. Hier lässt es sich gut entspannen. Im gesamten Hotel gibt es kostenloses Wlan. Im Hauptkomplex befinden sich neben der Rezeption noch das Restaurant in dem es jeden Vormittag von 6 bis 11 ein internationales Frühstücksbuffet gibt. Dieses ist sehr gut, wenn auch nicht besonders abwechslungsreich. Von 12 bis 22 Uhr bietet das Restaurant dann westliche und asiatische Gerichte (auch als Roomservice) Weiter kann man in der Lobby an einem Schalter Touren beim lokalen Anbieter "Laguna Tours" buchen, oder in der Computerecke surfen. Zum Flughafen sind es ca 20 min mit dem Taxi. Das Hotel liegt in der Laguna sehr abgeschieden, nach Patong oder Phuketstadt sind es ca 30 min. Wer hier also feiern will ist definitiv am falschen Ort. Hauptbesucher des Hotels sind Russen, gefolgt von Schweizern und Australiern, besonders negativ aufgefallen ist allerdings kein Gast. Read moreGenuine Expedia guest review
"Typisk Best Western standard."
Tips: Tag med öronproppar. 1000 fåglar för oväsen! Långt att gå. Få hissar. Annars fräscht och fint hotell.Genuine Expedia guest review
"Gode store værelser... Men"
Gode store værelser / lejligheder.. Men absolut intet andet at sige om hotellet. Golf banen var under renovation med utrolig støj fra kl 8 om morgenen til følge. Den ene pool var lukket / reserveret til "ejerne " af lejlighderne - Som der ingen var af og derfor stod den ubrugt hen konstant. Det var den ringeste morgenmad EVER... Vi valgte i stedt at […] tage over på nabo hotellet Angsana og betale os fra at brug deres faciliteter. Read moreGenuine Hotels.com guest review
Lo definirei un tre stelle superior,soprattutto paragonandolo agli altri hotel presenti nel complesso Laguna. La colazione e' scarsa, predisposta per una clientela americana o russa, dolci quasi inesistenti e due tipi di marmellata e basta. Il personale e' gentile pero'appena arrivata mi hanno chiesto a che ora avevo il volo di ritorno, ho fatto vedere […] il biglietto e mi hanno comunicato che avrei avuto il check out time alle 20 ( volo a mezzanotte e 30). Invece il giorno della partenza ho trovato al mio rientro dalla spiaggia la stanza chiusa (erano le ore 15), per entrarvi ho dovuto pagare l'equivalente di 50 euro perche mi hanno detto che per loro il check out alle 20 era l'orario in cui avrei dovuto lasciare l'albergo... Nulla da ridire sulla pulizia delle camere. Read moreGenuine Expedia guest review
""Splendid" Isolation Laguna"
Das Hotel ist durchschnittlicher Best Western Standard und dementsprechend auch kein optimales Urlaubshotel. Aber Sauberkeit und Service waren OK. Wir hatten das Hotel für die Nacht vor unserem Abflug gebucht mit der Hoffnung, eine ruhige Lage mit schneller Anbindung an den Flughafen zu finden. Ruhe - OK. Aber die Anbindung an die Außenwelt aus dem […] versnobbten "Laguna" Gebiet heraus war schlicht miserabel. Die Taxi-Mafia hat das Gebiet voll im Griff und die Hotels sind gezwungen mit einem der teuren Anbieter zu kooperieren. Diese sind mehr als doppelt so teuer als die Paar wenigen Taxis mit Taxameter, die sich aber gar nicht das Laguna Gebiet trauen. Wenn dann die Taxi Mafia für die Fahrt an den Flughafen eine halbe Stunde zu spät kommt und es KEINE Alternative gibt, dann wird es spannend... Als Hotel mit guter Flughafenanbindung NICHT zu empfehlen. Auch der Weg zum Strand ist mühsam und die Shuttles unzuverlässig. Read moreGenuine Hotels.com guest review
Lage des Hotels ist gut, jedoch lässt der Service sehr zu wünschen übrig, das Frühstücksbüffet ist sehr spärlich, Personal ist nachlässig. Zimmer sind renoviert, aber auf dem Golfplatz wird gebaut und es ist laut. Nicht zu empfehlenGenuine Hotels.com guest review
"not too bad for $$$ i've paid"
location is great..room was clean enough...hotel looks a bit cheapy compare to others in that location..but it's well worth what i have paid for...Genuine Hotels.com guest review
とっても広くて快適‼︎Genuine Hotels.com guest review
ベッドメイキングはタオルの交換など不十分なところもありますが、ファミリールームは最高の広さで快適に過ごせました！スタッフもとてもフレンドリーでした。Genuine Hotels.com guest review
"Gutes Hotel für den Familienurlaub"
Sehr freundliches Personal, saubere, geräumige Zimmer, absolut preiswürdig. Wer einen ruhigen Urlaub inmitten eines größeren Konglomerats von Hotels sucht, der ist hier gut bedient. Der Gesamtkomplex bemüht sich sehr, für (kostenlosen) Transport zum Strand bzw. zu den anderen Hotels ist gesorgt. Wer allerdings mal "raus" möchte, der muß sich entweder […] einen Mietwagen/Moped nehmen (würde ich nächstes mal tun) oder mit dem Taxi ziemlich weit fahren. Das Frühstücksbuffet ließ allerdings sehr zu wünschen übrig, weniger von der Auswahl als von der Qualität her. Es war halt doch zu merken, daß nicht nur Nebesaison (Belegung bestenfalls 10%) sondern absolut "tote Hose" war. Hat mich allerdings nicht gestört, denn ich wollte meine Ruhe haben. Am Strand gibt es einige durchaus empfehlenswerte Strandrestaurants, die auch erheblich günstiger als die Hotelrestaurants sind, dafür ist die Küche natürlich doch ziemlich touristisch angehaucht. Read moreGenuine Expedia guest review
ホテルエントランスが他のホテルに比べると貧弱で、一度通り過ぎてしまった。 また、到着時にお客様を出迎えるという雰囲気がなく、誰が来たの？という感じだった。 しかし、ホテルプールもラグーン内の他のプールに比べて空いていて、貸切状態になる時間帯もあって、のんびり過ごすにはいいと思います。 寝るだけと割り切って、他のホテルの施設を利用して過ごしてもいいのではないでしょうか。 あと、一番南側のホテルのビーチ脇にあるトムヤムクンレストランは、サンセット時刻に合わせて夕食に行くことをお勧めします。 A列の席は波打ち際になるので、良いですよ。 ショップエリアには、ジムトンプソンアウトレットもあり、ついつい買ってしまいます。 ラグーン内のボート船着き場前にあるのは、ジムトンプソンの普通のお店ですので、お金持 […] ちの方はそちらでどうぞ。そうでない方は、アウトレットを探してください。すぐにわかります。 Read moreGenuine Expedia guest review
環境清幽，到處都很乾淨，房間很大，服務態度好Genuine Hotels.com guest review
ラグーナエリアにあるが、ほかのホテルから想像される高級感はなく、日本でいうならば中程度のホテルと考えたほうがいい。スタンダードクラスの部屋はすべてコネクティング、シャワーオンリー。ブッフェの品数も決して多くはない。6：30～朝食と書いてあったので、7時に行ってみるとすべての料理が出ていなかった・・フロントスタッフはタイ人らしい愛嬌があるスタッフだった。客層の多くは中国からだそうだ。Genuine Hotels.com guest review
muy buenaGenuine Hotels.com guest review
一部接客態度が悪い従業員が見受けられた。 また、ホテルの問題で1日停電になり、水シャワー＆冷房無しで過ごす事になった。 停電が直ってもインターネットが繫がらず、プーケット内の情報を調べる事が出来なかった。文句を言ったらハプニングがあったんだからしょうがないみたいに逆ギレされた。 丁寧な従業員も居たのでこのハプニングが無ければもう一度泊まってもいいと思う。Genuine Expedia guest review
住宿空間寬敞舒適,適合家庭活動. 唯浴室設備簡陋,有待改進, 酒店區內的小象每日經過酒店, 給小孩帶來驚喜.另酒店自助餐選擇不多,較為遜色.酒店服務台職員友善,helpful, 唯執拾房間的水準較粗心大意.Genuine Hotels.com guest review
Hotellet ligger i ett stort hotellområda som känns lite grann som ett "gated community", och skiljt från övriga Thailand. Mycket bra standard på rummen, bra frukost. Rekommenderar inte hotell i detta område om man vill få en genuin känsla av Thailand.Genuine Hotels.com guest review
"Great hotell ruined by a loud AC"
This place is really relaxing. Service is tip top, breakfast wonderfull, Pool got perfect temperature. never crowded. This place was built for relaxation. But the ac is next to the bed and it is loud. Fix that problem, install new bigger tvs and you have a 4+star hotell.Genuine Hotels.com guest review
ロケーション、広い部屋、それぞれの棟にプールがあって満足でした。 スタッフの方は、日本語が通じませんが、親切で丁寧でした。到着が深夜だったのですが、きちんと対応して頂きました。シャワーとトイレも清潔できれいだったが、初日シャワーの故障でお湯が出なかったことは、残念でした。翌日、修理がすばやく対応してもらいましたので、問題はありませんでした。 バスタブがあったら、より良かったのです。・・・・海外ではシャワーだけが普通かな・・・海も近く、セキュリティーもばっちりなので、安心です。 一帯がリゾート地になっているので、他のホテルへは、無料シャトルと無料ボートでビーチサイドまで移動できて、無料ボートが景色の良く感激で何回も乗させて頂き、とても気に入りました。海外のファミリィーが利用していましたが、とて […] もリッチな気分を味わえました。有難うございます！！ Read moreGenuine Expedia guest review
"Good place and helpful staffs"
07/25/14 ShipraRoy Bangalore, India
Went for the marathon and let me tell you I loved the place.Good staffs and were very welcoming.Resort (Laguna) runs electric cars which was free and you can use it for traveling inside Laguna.Taxi provided by hotels are costly so try walking or you can ask electric car to drop you at Laguna gate and from their you a get taxis at a ok price.
"Lovely room,peaceful location."
06/12/14 Zidane08 Thailand
We came to the Allamanda for the Laguna Phuket road races,staying 4 nights in a Junior Suite. The room was lovely....split level lounge and dining area with separate bedroom.Also,a nice patio area where you could sit out and enjoy a beer overlooking the golf course....so peaceful. Talking of beer.....another plus point for the Allamanda is that their B-EAT restaurant has a good selection of Belgian beers ! Breakfast in the restaurant was OK and we also ate once at night and found it to be reasonably priced compared to the other restaurants in the Laguna hotels. Make good use of the free hotel shuttle to take you to the hotels beach area or use the shuttle buses or water taxis to get you around the whole Laguna complex,which are also free. If you use the water taxi (Boat 1) you can go to Bang Tao beach and bear right towards the Movenpick hotel,where there is the nice Lotus restaurant overlooking the sea. But other than the hotels,which can be very pricey,there arent too many dining options in the Laguna complex.Best to pay 150 baht for a taxi to the nearby village of Cherngtalay where there are some decent reasonably priced restaurants.True you will spend 300 baht for a return taxi but you will probably save 1000 baht in the cost of your meal. But back to the Allamanda.......hard to find fault with it......staff were very friendly and efficient. I would say an excellent choice to stay for families or couples who just want to chill out. For those wanting the nightlife you should stay in Patong or Kata. The Allamanda Laguna certainly gets a big recommendation from us.
"A cosy and comfortable hotel"
06/12/14 Siulek C Hong Kong, China
Comfortable bed, Big and clean room, Swimming Pool with good view. The room is a quiet one with pool view and allowed good sleep. The breakfast is OK with what we want. Free car park to use. The location is fine if you drive and the hotel shuttle can help you to get around the Laguna Area. You may walk in 5 minutes to reach some convenience shops or restaurants at the Laguna gate. The staff are polite and helpful. Some activities and tour desk is available but we do not have chance to use it. It's near the famous Lotus restaurant where you can enjoy a romantic dinner there.
"Nice for holidays"
06/11/14 Bancha P Nakhon Ratchasima, Thailand
Nice room with a kitchen inside. Good services from reception staffs. Free shuttle bus to go around inside the Laguna. A lot of reasonable price restaurants around the Laguna. So we can stay here for short and long hoildays.
"Quiet little hotel..."
06/11/14 gtbessant Malaysia
Is a better priced hotel compare to rest of the hotel around laguna. It is not near town or anything like that but if you don't mind taking taxi, they are plenty around. Or just take the shuttle buses or ferry to move from hotel to hotel. Not much choice for breakfast though. We have to keep crossing the road to get to our room which is not very convenient. The pool is near to our room, good place to hang out if you want total peace and quiet as there wasn't a single person at the pool during the 3 days that I was there. So forget about ppl watching. You have to take a hotel buggy to the beach and it is all the way at the end and away from everyone else only 16 deck chairs and 4 umbrellas. No service. Don't expect 4 star service by the beach. Overall is ok I guess, if you are not too picky about service.
"Very nice stay for the half marathon"
06/10/14 BAmer_734 Bangkok, Thailand
This is a very nice hotel that is a part of the Laguna properties in Phuket. We got a suite, which was very big and had a kitchen. The hotel and the other Laguna hotels have shuttle buses available on call to take you around the area and to the beach. The staff was very friendly. Make sure to try the pasta/pizza/sandwich place (Bake?) that is located a short walk from Laguna. Very nice food.
"Good for a quiet holiday"
06/02/14 ZenobiaK Mumbai (Bombay), India
This resort is a part of a condominium of resorts most of which are five star resorts. The location is atleast 25 minutes drive from Patong and various malls like Jungceylon. The entire complex is very big and is quite beautiful with the various resorts either facing the laguna or on the Bangtao beach. The Allamanda Laguna resort is a short drive to the beach. There is a free shuttle service between all resorts and the beach till around 11.45 pm. You can eat in any of the restaurants in the various resorts and the same can be billed directly to your room. We thought that was a very good service since you need not carry money or credit cards around on you. The food in the resorts is quite expensive unless you eat in the shacks right on the beach which we did a couple of times and found the food to be good there as well. The service of all the staff is good. This resort has one restaurant which was slightly moderately priced as compared to the other resorts. Food was good. We stayed here for three nights through RCI in a one bedroom apartment which was big and spacious with a well equipped kitchen, good sofas and furniture, clean bathrooms, big beds, free wifi, television, dining table, microwave, fridge. This room had the laguna view. We had also booked a junior suite for 4 additional days which was in the opposite building and which has no view of the laguna or beach. The breakfast was decent. This is a good quiet place for relaxing and unwinding. Maybe next time we would try staying in Patong or Karon where all the action is.
05/21/14 1310Vishal Durban, South Africa
Ive used this resort with my family for a week. Its situated close to the airport, with airport taxis familar with its location. The concierge are helpful in arranging a taxi for trips out. Prices are fair, not Metered, and the Concierge have a recommeded price list that the Taxis comply with. The rooms are well equipped. Airconditioned, free reliable WiFi, and are cleaned daily. I would suggest grocery shopping at a 7 eleven / Tesco as the local supermarket is exorbitantly priced. Tours too, cheaper if arranged away from the hotel - Taxi drivers & Travel/Tour shops cheaper by far. Vey quiet, and peaceful yet a short road trip to all else...
"top-notch resort in a splendid environment...."
04/25/14 Ulrike M Hamburg, Germany
The Allamanda offers all facettes of a wonderful place for holidays,relaxation, sports etc..It is surrounded by lush tropical gardens, two very large swimming pools , a beautiful golf course,the 3mile long pristine Bangtao Beach reflecting "the real original Thailand". The hotel is very well managed,the staff is helpful and efficient.Rooms and outside aereas are immaculately clean.Security is disciplined. WIFI is free and works well.The kitchen was equipped with a large fridge,microwave,water-heater,plenty of crockery/cutlery. The free boat resp. bus shuttles to/from neighbouring hotels within the Laguna district make life easy and comfortable.
04/07/14 prmehta Mumbai
We had booked a studio apartment at the Best Western Allamanda for a 4 night stay in Phuket. This hotel, which is part of the Laguna complex, delivered great value for us. We flew in from Chiang Mai and were at the hotel earlier than the normal check-in time (had requested early check-in in advance). There were a few people checking in and out at that time and with only 1 person at the reception, it was quite chaotic. Our room wasn't ready but was promised in about 20 minutes. We just decided to have lunch at the restaurant while our room was being prepared. When we came back from lunch, we were shown to our 1 bed room apartment (I only realised later that we had been upgraded from a studio to a 1 bedroom later) The room was clean, spacious and very comfortable. It had a split level living area and kitchen and dining table. The living area had a large flat screen TV and a DVD player (given on request) with comfortable sofas. The kitchen was well equipped with a hot plate, microwave oven, fridge, washer dryer, plates and cuttlery. An iron and ironing board were also given on request. Our apartment opened out on the swimming pool, which was lovely. The bed was comfortable and the bath clean. The shuttle service within the Laguna is great. They also had an hourly shuttle to the beach, It would have been nice if this could have been on demand, but was good nonetheless. The angsana spa was great but a little pricey. They even had child spa which my son enjoyed while we took a couple massage. Breakfast and internet were included in the package and worked well. They prepared a dish or two for us separately for breakfast as we are vegetarians, and the buffet didn't have any options for us besides the fruits. Some things they can improve on are 1. better manned front desk, 2. more children's activities / play area for the kids 3. Better english speaking staff. While our room with the pool view was great, it would have been even better to get one with a lagun view. Unfortunately, these aren't part of the hotel any more and are privately owned. Overall, a nice property to go as a family, away from the night life of Patong. We enjoyed our stay here and only ventured out for mini golf (10-15 min drive) and Fantasea show. Otherwise it is a great place to relax and unwind.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )