Mercure Hull Grange Park Hotel - East Riding of Yorkshire (county)

This venue does what it says - good clean comfortable room. Undisturbed by noise from nearby function room. Breakfast buffet plentiful.

Genuine Hotels.com guest review

In these days of Premier Inn's, Etaps and Travelodge's it's become easy to overlook these mid-priced hotels, with swimming pools and gyms, great restaurants and space. I'm glad I didn't and stayed at the Mercure Grange Park Hotel.

Genuine Hotels.com guest review

I stayed 4 nights in this hotel, staff were friendly and polite. The pool was closed for the first 3 days however when it reopened it was a pleasure to us at the end of a busy day the gym facility is adequate for a short stay

Genuine Hotels.com guest review

The staff could not have been more friendly or helpful. This made the stay very pleasant.

Genuine Expedia guest review

Great reception, poor rooms bathroom very dated. No phone signal

Genuine Hotels.com guest review

Overall our stay was enjoyable - we were there for a family celebration, all went well and the rooms were comfortable enough although not luxurious they were suitable for the occasion. The one downside was the price of food and drinks - this was a 3 star hotel with 5 star pricing tarriff. unfortunately it did not offer five star facilties etc. I would […] like to comment on the excellent service of the reception staff in particular Gemma who allocated our rooms without any problems on what was potentially a difficult booking. She was extremely helpful organsied and efficient, her friendly attitude was very much appreciated. Thankyou Read more

Genuine Expedia guest review

Would very much recommend this hotel. It is clean, the staff are friendly and the spa suite is excellent

Genuine Hotels.com guest review

Polite and efficient greeting, clean room, good service

Genuine Hotels.com guest review

Good. Clean and tidy room, pillows ok, breakfast good, staff friendly, car park good

Genuine Hotels.com guest review

A quick convenient stay for our purposes and full credit for giving us a bedroom away from a wedding disco. Enjoyed the dinner and wine which was better than many food options nearby, obviously depends on whether you prefer quantity not quality and we don't go for 'eat all you can'.

Genuine Expedia guest review

Next room to us was very noisy was the only negative

Genuine Hotels.com guest review

I expected more from a three star hotel. The walls were yellow and dirty looking, I didn't dare make a drink as that looked filthy too. Overall the hotel needed a complete refurb.

Genuine Hotels.com guest review

Very comfortable stay and found staff very eager to please. Room was comfotable but bath room has seen better days and needed a facelift. The down side was the food which was overpriced and at times of poor quality and portion size. On our last day two of our party had to send the breakfast haddock back as it was undercooked and the evening meal was […] returned for undercooking.The toast machine was not fit for purpose, either failing to toast or burning it on the second run through. The staff were well aware of the problem. Read more

Genuine Expedia guest review

We were greeted warmly at reception and went up to our room which was really spacious and with a great view of the gardens on the second floor at the back. We had asked for a quiet room away from the main function areas of the hotel, unfortunately we had noisy neighbours but not the fault of the hotel! The main letdown for me was not having tea or coffee […] making facilities in the room and drinks at the hotel bar were pricey. Overall though we enjoyed our stay and would go again. Read more

Genuine Hotels.com guest review

Upon arrival the male receptionist could not have been more disinterested if he had tried! The public areas of the hotel are well decorated and clean however the room we stayed in (obviously can't speak for all) was very disappointing and in desperate need of updating. The bathroom tiles looked like they'd been patched and fitted by an infant. There […] is only ONE double electrical socket available for use in the whole room which is comical! We ate in the restaurant after we arrived. The food and wine is overpriced and not good quality. There were only 3 couples eating in the restaurant but the waitress was struggling to cope and some of her mistakes (there were many!) were reminiscent of Faulty Towers! We had breakfast in the room the next day (which was fine) but after we left the room at approx 12:30, returning at approx 23:30 the room was not serviced, despite us putting the "please service" sign on the door and the breakfast tray had not been removed. We ate a late breakfast in the restaurant the next day (breakfast served until 12:00 Noon on Sundays - brilliant!) and thankfully this dining experience was much improved on the first nights meal - however it was a different waitress. The food was also an improvement. Overall I would say that this hotel is not good value for money and although we regularly travel to the Beverley area we will not be staying here again! Read more

Genuine Expedia guest review

CHEERFUL AND HELPFUL STAFF. BED WASN'T VERY COMFORTABLE, ROOM A GOOD SIZE.

Genuine Expedia guest review

Not bad, didn't have booking confirmation, but may be due to Expedia. Happy to accept my copy. Stayed a few times and always satisfied.

Genuine Expedia guest review

Hotel really nice surroundings excellent. Room nice. Comfort good. Bathroom a little dated could do with a revamp. Bare electric wires on iron room 24 but overall enjoyed my stay

Genuine Expedia guest review

A very nice hotel, good clean rooms, gym, wifi and nice bar and freindly staff

Genuine Hotels.com guest review

Function room great. We attended a Christmas function with sit down meal and it was one of the best mass produced meals we have ever had. Considering there were hundreds of seats to cover and all eating at the same time - well done to the chefs and restaurant staff! The big let down was the bedroom. Ours was on the top floor and there was no heating […] in the corridors! It was absolutely freezing! The curtains were hanging off the rail and the bathroom is in serious need of refurbishment. With a little TLC, this could be a fantastic hotel! Great location! Read more

Genuine Hotels.com guest review

We had the most awful nights sleep in the hotel when we arrived back from a meal out. The double bed when we arrived seemed ok, however when we actually came to sleep in the bed, the base of the bed was smaller than the double mattress all the way around, creating a downward concave effect! and although funny to begin with, soon caused a lot of disruption! […] The base of the bed had been pushed apart giving a large gap underneath across the width of the bed to try and compensate for the fact that the base was far shorter than the bed! At least the bed linen was crisp and clean though!. The housekeeping of the room left a lot to be desired. The table next to the chair was dusty, as was the windowsill when pulling back the curtains. There was fluff on the floor and a small car that had been left behind by a previous guests child, highlighting that edge to edge cleaning did not happen often. The top of the headboard was also dusty on inspection. The bed in the photo does not represent the size of the bed in the double room, there is at least 0.5m between the edge of the bed and the bedside table on each side of the bed! The bathroom was in desperate need of renovation, there were a number of cracked tiles around the bath, and although there had been an attempt to put new bath sealant around the bath, there was black mould in the corner and around the bath, and a gap at the back of the bath between the bath and tiles. The tiles also needed a good clean, and we had to clean the bath before we used it removing other guests stray hairs from the bath!. The toilet at the bottom of the pan had been cleaned with a toilet brush to a certain point but there was visible black staining that had not been removed. There was also a dubious mark to the right of the toilet (faeces, urine or vomit??) that had not been cleaned. On speaking to the reception, I will say that they did apologise, but made excuses that they had recently been taken over and there was going to be money spent on Read more

Genuine Hotels.com guest review