Mercure Maidstone Great Danes Hotel - Maidstone

Very nice hotel at an amazingly reasonable price. Don't expect much in the area though. It's just countryside. It's a good thing, though, that there's a full bar and restaurant as well as a swimming pool within the hotel.

Genuine Hotels.com guest review

The Mercure was a nice hotel. It was close to Leeds Castle, which is where we were traveling. I was confused that the website said the rooms had wifi but did not.

Genuine Expedia guest review

I can't believe this claims to be a four star hotel... It is basically an old apartment block, noisy, no air conditioning, stairs to reach most rooms, and no offer to deliver bags to the room. If you have the option, just go somewhere else!

Genuine Expedia guest review

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Genuine Hotels.com guest review

We enjoyed a very nice stay, the staff where helpful,the carvery dinner was excellent as was the breakfast, only slight complaint the room was very warm and the peacocks although beautiful made an awful noise at 5:15 am although managed to get back to sleep after.Swimming pool much enjoyed by our 8 yr old son

Genuine Hotels.com guest review

By no means a 4 star hotel. No air conditioning and excruciatingly hot rooms even in early April. The decor is very dated and in some placed shabby. The leisure club is no better than a council run facility and questionably clean, it may just be that it is old but smeared mirrors and cracked, mouldy tiles are not a difficult fix. No fridge in the room […] or complimentary bottled water as advertised. We decided to leave early and get to our onward destination and checked into a premier inn for £29 which had air con and if the cat was with us we could have swung it in the premier inn! Sorry Great Danes, but this has put me off the mercure brand I'm afraid. Not the fault of the staff by any means but your property appears to have been forgotten about. Beautiful surroundings but bad interior. Read more

Genuine Hotels.com guest review

Room had double bed but was too small for two. Glad I was alone. Poor signage in hotel. No info on facilities in room.

Genuine Hotels.com guest review

Poor food quality.

Genuine Hotels.com guest review

problem with lack of heating in restaurant and bar also lift not available to our floor however a pleasant stay

Genuine Expedia guest review

We had a lovely weekend away with our 3 year old daughter, who loved the swimming pool! Very clean hotel. Great room, helpful staff & good food in the restaurant. Highly recommended.

Genuine Hotels.com guest review

Staff were very friendly and welcoming, rooms very comfortable with large beds, excellent breakfast. i have stayed there twice now and both times excellent. It has everything I look for in a hotel.

Genuine Hotels.com guest review

Ticked all the right boxes which resulted in a pleasant stay. Lovely food aswell. Overall, recommend this hotel for a business stopover.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

... We booked this hotel for our Xmas break and I have to say it was so bad that we left after the second night. First of all had to wait more than 1, 5 hour for the room, with front staff doesn't really care - prefer to eat cupcakes behind the desk. Next our room was not clean (bathroom was not touched after last visitors) and no hairdryer (another […] 30 minutes wait for one). The worst part when on the second day we ask for the booking for Xmas Day they said there was no more space as well for the Boxing Day. No one bother to ask us if we are looking for a table when we check in. Because of the location of the hotel - there are no restaurants around we had the choice to stay in our room or go somewhere else - luckily we moved to another hotel and we did enjoy our rest of Christmas especially food - I forgot to mentioned we went for dinner on our first day to the restaurant and probably had the worst meal of my life!!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice hotel with nice rooms. Breakfast was quite good. There is no lift up to the third floor though, so don't ask for the 'thousand' rooms (what they call those on the third floor) if you need to use a lift. Amenities, towels etc were supplied. The swimming pool is very nice.

Genuine Hotels.com guest review

The hotel is located well just off the motorway (M20 junc 8). The rooms are pot luck - some look dated and small, others look much bigger and modern. The family rooms are mor modern with higher ceilings and modern furniture.

Genuine Expedia guest review

Lovely hotel grounds and the room inside was really nice. It was an August weekend and rooms were really hot, we couldnt sleep it would have benefited from AC especially as it's a 4star, windows also had restricted opening which doesnt help. Food was awful. They were obviously not coping that weekend. Waited almost two hours for food to arrive and […] it really wasn't any good at all. There was a group in and None of the food came out together half the party ate and left while others were still waiting as it had been so long. They all mentioned how poor the quality of he food was. The prices were steep relative to quality. Personally I wouldnt stay there again as it is pricey for what it is. Read more

Genuine Expedia guest review

Beds not comfortable. No thermostat in bedroom to adjust heating. Room was very hot. Had room service and food was not good. Burger way overlooked.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Nice hotel with lovely grounds. Friendly staff, comfortable bar, lounge and decent restuarant. This hotel seems to do weddings most days or did when we stayed so it does detract a bit from the peace of the place but not noisy and it's nice to share the happy couples day. A good family hotel with good facilities.

Genuine Hotels.com guest review

Stayed for 2 nights. Room was small with little room to manoeuvre around the bed and very dated. No housekeeping after first night. Welcome message on tv came on the morning we were leaving.No air conditioning but an electric desk fan. Restaurant took 20 mins to tell us that the dessert ordered was sold out. Felt like we were treated as budget guests. […] Do not believe that the 4 stars are deserved with the accommodation that we had. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The walls were very thin and the doors seemed to slam. You could also hear people in other rooms talking but the bed was the most comfortable bed I have ever slept in. The restaurant was nice but food and drinks I felt were slightly over priced and made the weekend expensive . However we could find no fault with the meals we had and would recommend […] the restaurant to anyone if the pricing was slightly cheaper. Service was brilliant and staff really friendly Read more

Genuine Expedia guest review

I had a room to the rear of the hotel overlooking the tennis courts and there were a small number of items that bugged me for the 2 night stay. The first was the access to the room, i felt that there could have been another staircase that could be used to gain access to the rear block rather than have to travel along a number of corridors to get to […] the room. The second was the absence of free wifi in the rooms. As a business user i rely on internet access for emails and messages and I found it frustrating that i had to use the lounge to get free internet access. (pay as you go internet access was available in the room). The final fustration was the availability of a phone signal in the hotel. I had good coverage in the car park but as soon as I entered the hotel it was no longer available. This also meant that internet access through my USB dongle was also blocked out in the room! Read more

Genuine Expedia guest review

Excellent value – good rooms, large bathroom with bath, internet FREE connection Would use again….

Genuine Hotels.com guest review

Nice hotel but getting a little dated. Rooms were clean and tidy, standard bathroom is quite small but the general decor of the room was looking quite tired. Restaurant served a well stocked buffet breakfast which was great. The 'free stuff' in the rooms was great and helped to lift the 1990's theme of the surroundings. Pretty conveniently located to […] the motorway although this also means you can hear the traffic of the M20. The Seb Coe health centre could also do with a revamp and the pool is not great...way too small! Generally good value for the money. Read more

Genuine Hotels.com guest review

Great value hotel deal booked via Expedia at short notice. Lovely comfortable room, very clean. Comfy beds & pillows. Had expected a triple room with double plus single bed but was 3 singles - no problem though. Bathroom slightly tired and pretty small but did what you expect from a bathroom and was not planning a party in there! The hotel inself is […] really nice - fab gym which we used twice and was very quiet. It was lovely and bright with windows overlooking the tennis courts & gardens. Lots of machines plus a separate weights room and floor work room. TV screens and music. The pool, hot tub, steam room and sauna was lovely too. Just disappointed that the sauna's were in the ladies/gents changing room so had to separate from my partner to enjoy this. Did not eat at hotel restaurant as had our food at a work party which was delicious. Did not try breakfast as working off the evenings excesses in the Gym! Well worth a visit if you get a deal Read more

Genuine Expedia guest review

Overall a good stay and we would definitely stay there again. Good sized clean room, good spa facilities, nice restaurant, good breakfast and most staff very helpful and friendly. A couple of the staff were not really that interested or friendly, and our steaks were not cooked properly (at £40 a head for a 2 course meal they should be!) but these […] were just a couple of minor problems. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

super place to stay..

Genuine Hotels.com guest review

The hotel is going through some renovation work and we couldn't use all the hallways and had to venture outside to use the gym facilities. Unfortunately the gym was a throw back from the late 80's, the pool and jacuzzi were adecute but again they looked and felt dated. The rooms were a decent size and well kept but I would have expected more for the […] rating of the hotel. The best part of the stay was traveling to the dirty habit five minutes from the hotel. Awesome food and atmosphere. Read more

Genuine Hotels.com guest review

Nice hotel and a proper breakfast.

Genuine Hotels.com guest review

Adjacent to Leeds Castle, this hotel is some 5 miles away from Maidstone. Ideally situated for the M20 and travel to/from the ports, it is in the sticks - if you want an alternative for food, you will need to drive. Adequate gym & pool, some of the rooms appear dated with single glazing, but for a quick night stop it is absolutely fine with large, clean […] rooms. Although travelling alone, I was allocated a triple, with 3 full size beds a great difference to Travelodges. Didn't try the catering - Room Only - but the bar was relatively expensive (in the sticks & hotel prices). Read more

Genuine Hotels.com guest review

This hotel can be a little difficult to get to unless you have a car, it's about a 20 minute walk from Hollingbourne station, and it's not a busy area. The hotel itself is indeed within walking distance to Leeds Castle and has beautiful grounds. The fitness centre and spa / pool area are all really nice and clean as was my room and the bed was very […] comfortable. I have to agree that the food was not great, and unless you have a car, there is no-where close by to dine anywhere else, but overall I really enjoyed my stay. Read more

Genuine Expedia guest review

Arrived at hotel easily parked and plenty of parking spaces. Then got out car loud Christmas music being piped into the car park not a good start! Check in went fine but notice its busy with loud music coming from the restaurant I was thinking of eating in that evening, reception says there are parties on tonight and to pop into there later for food. […] I have a good swim in the pool which is not bad. When I try later for food I cannot get into the bar let alone the restaurant strangely the conference area of the hotel seems set up for parties but no one is in there! So having resigned to having room service I head to the room and ring the number several times over 30 minutes and no one answers! So heading to reception where I am advised it is busy and get told there is pubs nearby not a great solution when I want to eat at the hotel. Next day breakfast nice but no vegetarian items out when should be and very slow staff to come ask if I want coffee and no one to ask if I want anything off the menu. When I complain on check out the reception is not interested in the issue and all they offer is a small discount on the breakfast and not apology for the lack of dinner being available. Read more

Genuine Expedia guest review

schöne, saubere Zimmer mit guter Ausstattung. Schwimmbad, SAuna und Dampfbad vorhanden, alles etwas altmodisch, aber sehr gemütlich. Typisch englisch. etwas verwinkelter Gebäudekomplex. Hotel liegt in einem sehr großen englischen Garten, der nach einem TAg Verweilen verlangt.

Genuine Hotels.com guest review

Excellent séjour, hotel à conseiller!

Genuine Hotels.com guest review

Le personnel vous réserve un accueil agréable. La chambre d'hotel que nous avons occupée était propre, la décoration un peu vieillotte. Petit déjeuner: le service laisse à désirer, buffet de qualité moyenne. Nous ne gardons pas un bon souvenir de notre chambre que nous avons trouvé incomfortable: en effet, une soufflerie extrémement bruyante se trouvait […] à proximité (en provenance des cuisines?), et malgré les fenêtres fermées, son bruit a profondément géné notre sommeil. La piscine est agréable, bien que les équipements soient également vieillots... les sanitaires de la piscine auraient bien besoin d'être refait.... Hôtel très bien situé géographiquement, très pratique pour visiter le chateau de Leeds par exemple. Végétation agréable. A noter: cet hôtel a une salle de réception: lorsque nous y sommes allés il y avait un mariage: aucune gêne occasionnée par cet évenement. Read more

Genuine Hotels.com guest review