GoodGenuine Hotels.com guest review
it's a nice hotel and in a very convenient location, the only reason that I am down grading it is because it has no air conditions and with the recent hot weather made my stay uncomfortable and I couldn't sleep all night night.Genuine Expedia guest review
Worst hotel we've ever stayed in. Location is good, but as the building is quite old there is no air conditioning in the room. The room smells bad, it's hot and badly lit. The service is unacceptable, lazy and rude receptionists who barely lift up their head while talking to you. We've booked the best room including breakfast, but when we get to the […] hotel the room was nothing close to how it looks like in the pictures, and breakfast was not included. Wll Never, ever, ever stay here again and definitely not recommend to anybody. Any hotel with half the price will be twice the quality. Read moreGenuine Hotels.com guest review
"Convenient and functional hotel."
Convenient location, near station and curve theatre. Night staff polite and helpful. Rooms basic but functional and clean.Genuine Expedia guest review
This hotel is located in a great city cente location with a low one off parking rate for residents. The hotel has some amazingly grand features. The room itself a standard double was basic but ample. Clean, tidy and spacious. Secondary glazing allowed the hotel to hold onto its original windows whilst insulating the room from the noisy main road below. […] Tea / coffee facilities, iron and ironing board, TV and bedside lamps were great. Bathroom was large and clean with the usual complimentary shampoos etc.. Staff were polite and accomodating though the bar was a bit pricey for me personally. Also we found the breakfasts to be too expensive. If it was more reasonable we may of eaten there as it was because of its city centre location there are numerous venues to get cheaper breakfasts within walking distance. I would definately consider stopping here again if i were to visit Leicester. Read moreGenuine Hotels.com guest review
"Peaceful Haven in a bustling city centre"
Perfect place to stay in Leicester. Quiet, Tranquil oasis in a very busy part of town. Everything worked as it should but the hot water took a while to arrive for the shower. If I ever need to stay over in Leicester again, this will be the first port of call.Genuine Hotels.com guest review
"Very good staff"
Stayed there recently for a conference. The bar staff and Breakfast staff (often the same) are very attentive and nothing is too much bother for them. Being offered a second pot of tea at breakfast without even asking for one showed good attention to detail. A very nice hotel to stay if in Leicester.Genuine Hotels.com guest review
We were attending a dinner dance at the hotel and had booked to stay overnight. The location was great, the room spacious and comfortable and the breakfast was varied with sufficient choice.Genuine Expedia guest review
"Great location, comfy room"
Stayed here as close to my brother's house, who I had come to visit. Room was lovely and comfortable. The hotel had a very nice bar, and there was a great Indian restaurant called Kerala close by. Will definitely stay here again next time I'm in leicester.Genuine Hotels.com guest review
"Wonderful friendly staff - all staff, well done."
Did all we wanted and more as the City centre location meant we could spend sometime shopping before leaving and our car was in a safe and secure location.Being in the energy business I think you should reduce your room temperatures - room a bit too hot.. Before we arrived your reception had given me the post code for the car park - how sensible. We'll […] certainly use the Hotel again. Read moreGenuine Hotels.com guest review
"Good Central/Family hotel"
I know Leicester so found the hotel easily. The greeting we received was excellent. Throughout our stay all dealings with the hotel staff were very good and they were informative of local events. We would definitely recommend to all.Genuine Expedia guest review
"Good convenient hotel with character still retaine"
Good stay, pleasant staff. Good location and clean rooms. All round good hotel and would stay again.Genuine Hotels.com guest review
"Lovely hotel, dreadful room"
The hotel itself was very nice and well kept, most of the staff including reception staff, room service and security were fantastic. However the night security man was extremely rude when my sister and I rang the bell to come in and for absolutely no reason. We were told by staff that you ring the door bell to enter after hours and late arrival back […] to a city centre hotel on a Saturday night is completely normal! My sister and I are very polite and courteous people so there was no reason for him to be so rude. The room we stayed in was very run down, there were stains on the carpet, holes in the wall paper, it had no fridge and pipes banged all night keeping us awake. The room was however very clean and the bed was comfy. I feel if we had stayed in a different room our experience would have been much more positive as the hotel itself is lovely (apart from the very unpleasant night security man of course) Read moreGenuine Expedia guest review
"Very good all round hotel"
Service, food & room all excellent, some items a bit tired around the hotel but it's an old building! If you don't want the floors to creak then then go to a 'cloned' room in a popular hotel chain. Very good selection of food in the restaurant. Off road parking very useful & reasonable as a city centre location.Genuine Hotels.com guest review
Shame to see a hotel that use to be so grand just not the same anymore.Genuine Expedia guest review
"Good For Leicester's Nightlife"
Very Good, would stay againGenuine Hotels.com guest review
clean and good location. friendly staff. nice lunch.Genuine Expedia guest review
on the whole i was happy with the hotel.told that room will not ready until 14.00 but was not ready till 16.00.matteres was not very comfortable and do for replacement.Genuine Hotels.com guest review
the room had no acGenuine Hotels.com guest review
In the centre of Leicecters nightlife and shopping area, this is in a great location. We have stayed here before, but it is now under new management, the Mercure Group, and I must say, they have kept the high standard I was expecting. Breakfast was beautiful, the hotel was spotless, the staff were so accomodating. Top class.Genuine Hotels.com guest review
"V. good hotel - shame about the double!"
The overall rating was very good, the breakfast excellent. Unfortunately we had specifically requested a twin, and arriving at 1 o'clock in the morning (not having been able to check in prior to leaving at 2PM) we found out that a double had been provided. Too tired to make a fuss that evening the reception apologised...Genuine Hotels.com guest review
Generally this hotel is looking a little tired, threadbare carpets on the second floor showed signs that this hotel has enjoyed grander times.The service and attention levels are good and location is spot on for city centre meetings. The car park is a bonus and is fairly priced, peace of mind that your car is off road is one less hassle. food service […] at breakfast was good but I think the "healthy" options could be expanded. Read moreGenuine Hotels.com guest review
"Excellent customer service."
I booked through Expedia and requested a disabled friendly room. I arrived late and the first room was down steps i couldn't manage and they very quickly, kindly and politely sorted this, assigning me another room. It was late and I was tired and just took it. However, the bed was in a recess and the phone with no room for a bedside table and the phone […] was on the other side of the room. I also had to plug my mobile in over the other side of the room. I was stranded if I needed help during the night. In the morning I found the shower had large 6-7inch step up with no hand grips for me to get in to it. I couldn't bathe, so I decided to go down to the reception and ask for help. This is where it got good. I explained my problem and was advised that while I had breakfast they would find a couple of rooms for me to choose from. They gave me lovely friendly room, with grace and without me feeling bad about it all. The hotel is tired and the food was overpriced for what it was but the staff were wonderful! I am going to France in September and my partner and I are staying in Mercure hotels and I am looking forward to it. Read moreGenuine Expedia guest review
"Convenient for visit to Leicester"
The Reception area is superb and the staff all very professional. We had very good service and enjoyed our visit almost entirely - the only fault being the uncomfortable mattress! Breakfast was satisfactory plus, depending on one's own choice; full English cooked breakfast looked delicious. Quite happy to return - but it was for a wedding, unlikely […] we shall be there again! Read moreGenuine Hotels.com guest review
"Its Leicester and its fine..."
Nothing moreGenuine Expedia guest review
Glad for interiøret. fin værelsesstørrelse. nogenlunde stabilt og gratis wifi.Genuine Hotels.com guest review
"Excellent staff but worn decor"
This hotel is well situated and staff gave it their all during my stay. They were kind, attentive, patient and very professional. Besides my room, which was very pleasant, the overall decor is a bit dark and gloomy. There are threadbare carpets, and the breakfast is served in the basement which is gloomy. The breakfast selection itself was very limited, […] and the item i ordered (eggs benedict) was bland and fatty. Try to avoid rooms facing the street during the weekend as it can get a bit loud. The front desk staff and the breakfast staff were really excellent though. Read moreGenuine Expedia guest review
Hotellet ligger centralt midt i byen. Dog er hotellet slidt og trænger til en mindre renovering. Personalet er meget venlige.Genuine Hotels.com guest review
"En reise tilbake i tid"
Sengen var veldig komfortabel, og rommet stort, men der stopper det positive. Jeg har aldri opplevd et mer ujevnt gulv noe sted, hotell eller i gamle hus. Hvert eneste skritt gjorde at det knirket og knaket. Badet var "lite tidsmessig" som det ville ha stått i en boligannonse. Det manglet også kjøleskap på rommet. Frokostbuffeten serverte "english breakfast", […] men det var stort sett det. Etter flere dager med denne type frokost så blir iallefall jeg lei og føler meg veldig usunn. Jeg reiser nok tilbake til Leicester, ikke fordi byen er spennende, men fordi en konferanse jeg ønsker å delta på foregår der. Vil helt sikkert velge et annet hotell da. Read moreGenuine Hotels.com guest review
The room was very cold. And the old furnish through out the hotelGenuine Hotels.com guest review
Helt ok hotell centralt i Leicester. Standardfrukost.Genuine Hotels.com guest review
"Not great at all"
Very drab, not really four star standard at all. breakfast very poor for four star and the room disappointing. Wouldn't return!Genuine Hotels.com guest review
A very good location. Initially, they arranged a small room for me. Therefore, I requested to upgrade a bigger room. They did it and the room is comfortable.Genuine Hotels.com guest review
Un hotel pequeño, adorable, sobre el mismo pub. Nuestra habitación era espaciosa y cómoda, y el desayuno fue excelente. No tuvimos ningún problema aunque llegamos casi a medianoche.Genuine Hotels.com guest review
Wonderful hotel, one of the best in centre of Leicester, staff are nice and patient.Genuine Hotels.com guest review
"레스트 시에서 묵으신다면 강추"
레스터 시내 한 복판에 있어 주변 이동이 아주 편리함... 역에서도 도보 이동으로 5분 이내이므로 대중교통 없이 이동 가능하며, 특히 시내에 위치해 레스터 시내관광에 적합함... 다만, 조식은 다소 실망스러우니 조식포함 숙박보다는 주변에서 아침을 해결해도 좋을 듯 함Genuine Hotels.com guest review
"Pas du tout un 4 étoiles"
Chambre standard donnant sur une cour sale et donc pas claire du tout. Des odeurs d égouts ds la salle de bains minuscule et rentrant bien sur ds la chambre. Chevet de lit deterioré. Par contre bonne literie. Pas digne d un 4 étoiles. Je dois y retourner début novembre j espère que la chambre attribuée sera mieux!!!Genuine Expedia guest review
Mittelständiges, veraltetes Hotel in mittelständiger StadtGenuine Hotels.com guest review
"Extremely central location"
The location is the best. It's rather old (the floors in my room were creaking), but nice and clean. The service in the breakfast restaurant was lacking.Genuine Hotels.com guest review
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