If it weren't for the bellman, I'd never go above avg on the ratings....Be prepared to get ripped off a bit. I asked the waitress for a kids drink, and to prepare a small kids meal with shrimp. She charged me $24.00 for the meal and $4.00 for the drink. Food came to my table of four, at two different times.....1st, the 2 entrees came, then the other […] two meals came from a different server; not 5 star service. They charge you a $30.00 resort fee to replace tipping; however, you feel guilty if you don't tip the staff. Also, the hotel taxes you on your mandated tip/resort fee. I tried to engage the young man checking me out; however, he was rude and would not make eye contact with me....strange/disappointing experience Read moreGenuine Expedia guest review
Love staying here! My husband and I have stayed here many times over the years. Great place for a romantic getaway. Summers here are a great chance to float in the pool - it's beautiful. Winter visits are beautiful, too. Wood-burning fireplace in the room, and the pools are heated. The casitas are always clean. Lots of desert wildlife all around, t […] oo! Read moreGenuine Expedia guest review
"Best way to beat the heat"
We knew the temps were going to be high, but the comfort and pool side luxury and service were outstanding, as well as the food and beverages.Genuine Hotels.com guest review
"Relaxing and secluded"
The room was nice. The refrigerator did not keep things cold and the bathroom was outdated. There was a floor lamp in the direct line of vision to the t.v. The spa pool hot tub was under construction. The resort would benefit from having at least 1 ATM on the property too.Genuine Expedia guest review
Our stay was relaxing! The rooms were perfect! The bed and linens were very comfortable as was the shower and large tub. We enjoyed sitting on the patio where we saw javelina, raccoons, quail and many other types of birds. We'll make it back again for sure!Genuine Hotels.com guest review
Gorgeous resort. Will be back again, soon!Genuine Hotels.com guest review
"Heaven in the Heat..."
5 Star is under stating The Boulders.Genuine Hotels.com guest review
"Best resort in the valley!"
When looking for a quiet, romantic place to relax there is no other place better than the Boulders! We've stayed at several other valley resorts and this one is by far the best we've visited!Genuine Hotels.com guest review
Great Location and Desert Beauty. Staff and room was fantastic!!Genuine Hotels.com guest review
Beautiful resort. lots of "Kodak moments" of landscape and wild-life. Resort staff goes out of their way to please. Very nice rooms. A little upset that the free internet was turned off in the morning some 4 hours prior to check-out.Genuine Expedia guest review
"July visit to The Boulders"
Overall, it was a pleasant stay. My first visit was over 10yrs ago so I wanted to recapture the great memory. My mother and I both agreed the hotel needed more late-day/night activities since we're the only resort for several miles. Hours of operation for tennis, spa, shopping and dining onsite shouldn't be so limited.Genuine Expedia guest review
"Very friendly and helpful staff"
Very warm people and overall great experience. Only criticism might be a little updating of the Casitas would be nice. I'd go back in a heartbeat.Genuine Expedia guest review
It was one of the best experiences I've had traveling. It's seclusion, quiet, romantic atmosphere made it a wonderful experience. Staff made sure all your needs were taken care of. I ordered room service and it was there when they said it would be and it was delicious. The pool was a relaxing experience. It was just like the photos. The bed was so comfortable. […] I can't wait to book my next experience with Boulders. Next time, I'll make it a longer stay. Read moreGenuine Hotels.com guest review
The rooms were great, we stayed in a room overlooking the golf course. Very clean great service. Be prepared to cough up some serious dough if you want to touch anything in the resort. Great views from the pool and lots of wild animals and birds in the resort. That was great. There is nothing nearby at all. So pick this resort if you have no plans […] on doing anything but what the resort has to offer (Ming you at a very high price). Read moreGenuine Hotels.com guest review
OMG Wonderful place! Totally enjoyed it! Looking for deal to go for my birthday.Genuine Hotels.com guest review
The Boulders setting is closely united to its environment as the architecture embraces the natural beauty of the area. It is a resort that is not pretentious, mostly excellent, peaceful, and designed to uplift the human soul. All of the staff were exceptionally friendly and helpful. The restaurants were very good and use ingredients from the on site […] organic garden. Read moreGenuine Expedia guest review
"Very nice stay"
Beautiful resort. Amazing scenery. the casitas were very nice and comfortable. Location was near grocery stores if you wish to stay in the rooms. Staff was great and i will stay here again in the future. Highly recommendedGenuine Hotels.com guest review
Very comfortable. Roomy and elegant.Genuine Hotels.com guest review
"Most Beautiful Resort I've stayed at"
I brought my mother here to celebrate our birthdays and we could not have been happier. Everything from the spectacular service to the beautiful surroundings was perfect. The only thing that could be potentially negative was the spa pricing. It's definitely a little pricey. However, you don't need to go to the spa to have a wonderful time.Genuine Expedia guest review
"This rating is a 10, not a 5!"
Insanely wonderful! What an awesome property. The service was inimitable - and we arrived at 11pm. The Casita was so adorable. The food and the service at the Health Spa Cafe was great! I must go back for a longer time!Genuine Hotels.com guest review
I wasn't really sure which hotel to choose for our stay in Phoenix and I decided to book The Boulders based on the reviews. I am SO glad I did it!!! The hotel is amazing, it's a true resort. We got an unbelievable fare for it (summer, low season!) and we needed to pay an extra $30 for resort fee which I didn't complaint AT ALL because this includes […] a really fast internet, total access to the spa (adults pool, saunas, great showers, state-of-the-art fitness center), valet parking, all gratuities (excluding food). We arrived in the evening and the view and surroundings blowed us away. We parked the car in front of the lobby. When we were done doing check-in, our bags were in the golf car ready to go to our room. The rooms are spacious, clean, with a desert feel. All the details in the hotel (flavored water by the pool, the many smiles from the employees - best customer service ever -, the towels and confort of bed...) made this a trip to remember forever. We will SOOOO going back to The Boulders (and bringing our friends!!). Read moreGenuine Hotels.com guest review
"Daddy with 3 kids"
Beautiful place very romantic great staff not the best choice for kidsGenuine Expedia guest review
"Love this place!"
Can't wait to go back, it's a beautiful oasis in the desert. The staff was wonderful, the rooms were great, and food amazing! I don't even play golf but took a bike ride around the course and it is so pretty! There is even a 24 hr pool. I absolutely loved it there!Genuine Hotels.com guest review
Love the peace and quite this resort offers. The wild life is so much fun to watch. The staff is a "10" for sure!Genuine Hotels.com guest review
the staff are very nice, food inside the resort expensive though included the gratuity n 19 or 18 % tax cant remember, room carpet needs to be clean really good u have to use sandals our feet are black!!! u have to keep washing you feet, the room is very nice though, too much wlaking but its okay..Genuine Expedia guest review
"Excellent One Night Staff"
Excellent hotel. Beautiful grounds. Each room is a casita. Will definitely stay again, but for a few more nights.Genuine Hotels.com guest review
excellent in every wayGenuine Hotels.com guest review
Best place we have ever stayed. Amazing service.Genuine Hotels.com guest review
"Exceded my high expectations"
What a wonderful visit! Hotel room, staff and amenities are top notch! Will be back!Genuine Expedia guest review
Other than them trying to put us in a lesser room than we paid for and not knowing that we paid extra for a package deal which got us $50/day meal credit, the stay was awesome and we'll definitely come back.Genuine Hotels.com guest review
Wonderful - we will be back!Genuine Hotels.com guest review
Top facility in beautiful surroundings. Excellent service from staff.Genuine Hotels.com guest review
"We'll invent a reason to come back"
Our stay at The Boulders was excellent from beginning to end. The staff is friendly, courteous, and seemed to anticipate our needs. We came to Arizona to see the Giants play the Diamondbacks, and although the resort is a distance from the ballpark, it was definitely worth the drive to stay in such comfort. Our room was very clean, the bed extremely […] comfortable, and the pool is open 24 hours a day! Our casita had a view of the 7th green, and we watched cottontails and quails out our patio window. We will be returning - as soon as possible. Read moreGenuine Hotels.com guest review
"Great hotel for couples."
Absolutely fantastic hotel. The staff were terrific - they seemed genuinely happy to be there. Went out of their way to be helpful. The spa was pretty pricey but worth every penny. The facilities were magnificent. Only downer was that the pool was a bit small - could definitely use an update. Other than that, no other complaints.Genuine Expedia guest review
"A haven for relaxation"
The grounds here are beautiful. Our room had a great view and was very quiet. The only thing we would complain about is the resort fee ($25 per day). We thought that our bill was paid until we checked out and found there was an additional fee that was due.Genuine Expedia guest review
Overall it was a Wonderful experience even though we stayed only one night..Genuine Expedia guest review
This was our second visit and stayed 6 nights. Wife had a conference in Scottsdale and we specifically chose Boulders even though her conference was 12 miles away. If you see "Best of the Waldorf" advertised, take advantage of it, it's $50.00/day hotel credit to use on anything at the resort. We had $300 which we used for lunch at the spa and a spa […] treatment for the wife. The staff as always was very courteous!! Read moreGenuine Hotels.com guest review
""Relaxing, 5 star visit""
My wife and I spent 4 nights on the property this past weekend and from check in through check out were blown away by the exceptional service and attention. Everyone from the maintenance workers, wait staff at the pool, to the bell staff were friendly and would ask if we needed anything. We stayed in the Boulder Casita #437 (great location;quiet and […] a view of #6) We never had to leave as you have everything you need on property (golf, spa, tennis, and a few options for food) We will be back again and make this a yearly visit. Read moreGenuine Expedia guest review
We only got to stay one night, but loved it. We will definitely be back for a longer stay! One of the nicest properties we've ever stayed at!Genuine Hotels.com guest review
"A must stay in Scottsdale"
The Boulders is a special resort. Think "ahhhhhh" , because you can't help but relax. The grounds are absolutely beautiful and zen-like. The service is wonderful and the food is healthy and tastes great. I love that each room is its very own private, free standing house called a "casita". The casita's are roomy with lovely furniture & a huge spa like […] bathroom. Huge closet & a beautiful patio. Nature and the desert at its best!!!! Read moreGenuine Hotels.com guest review
Nothing bad to say about our brief stay, excellent, courteous staff, clean, comfortable casita. We will definitely try to stay again when in Phoenix areaGenuine Expedia guest review
"A must stay"
To me, it is the best hotel experience in Phoenix. Close to Scottsdale, but not too far. The ambience is unlike the other resorts because of the resorts beautiful location. A must stayGenuine Expedia guest review
"Every Golf hole is like a signature hole"
The golf courses were awesome. I wanted to play some "desert golf" and The Boulders was a perfect choice. Wish that they had explained that we had full spa privledges at check-in. My wife would have used the spa while I was golfing. Looking forward to going back in the future. Would definately recommend to friends. Staff and service was outstanding […] . Read moreGenuine Hotels.com guest review
Response by The Boulders, A Waldorf Astoria Resort Dear John H, Thank you for sharing your review! We are glad you had a wonderful desert golf vacation. Not only are our Golf Courses breathtaking, the Waldorf Astoria Spa is nestled near the Boulders. Thank you again, and we look forward to welcoming your return.
I look forward to my next visit to The Boulders. It was terrific.Genuine Hotels.com guest review
"Very unique luxury resort"
We had a great time! Unfortunately there were no more of the smaller casitas remaining so my wife and I stayed in a 3 bedroom villa - it was amazing but more room than we needed by far. Super friendly and helpful staff.Genuine Hotels.com guest review
Response by The Boulders, A Waldorf Astoria Resort Dear Craig, Thank you for sharing your experience on Hotels.com! We hope you enjoyed your stay in the spacious villa. Thank you again for sharing your experience on Hotels.com.
"Most peaceful and serene"
This resort is just beautiful. The rooms (casitas) are very pretty and comfortable. Great soaking tub, fireplace and balcony. Wonderful place for leisurely walks amongst nature, hiking, golfing, tennis or just contemplating the stars from you private balcony. Beautiful grounds, great service, great food. Wish I were still there. It is away from town, […] but well worth it. Excellent car service (fees apply) to take you where you want to go. Read moreGenuine Hotels.com guest review
Response by The Boulders, A Waldorf Astoria Resort Dear Donna, Thank you for sharing your experience with Hotels.com! We hope you enjoyed your peaceful and serene visit to the high Sonoran Desert. Thank you again for sharing your experience.
"Outstanding facilty with incredible surroundings."
This is an outstanding facility. Food service and quality was very good. Incredible surroundings. Two minor problems. In the five days we stayed there, our minibar was never restocked. Normally, we don't use minibars, however, this time we entertained guests several times and a fully stocked minibar would have been a plus. Also. they advertise a "no […] tipping" policy. The policy should say "almost" no tipping. The night we arrived, we went to the bar next to their prime restaurant for something light. In accordance with their published policy, we did not tip. Two nights later we visited the same bar, and the waitperson wasted no time or words to let me know that the main restaurant and adjacent bar were an exception to the stated policy. I felt uncomfortable about tipping for the balance of our stay. Read moreGenuine Expedia guest review
Beautiful grounds, quaint, serene, service was outstanding, food fabulous!!! A truly wonderful getaway!! Breath taking golf course & views.... Enjoy!!Genuine Hotels.com guest review
Response by The Boulders, A Waldorf Astoria Resort Dear Robin, Thank you for sharing your experience with Hotels.com! We are you and a "truly wonderful getaway"! Thank you again for sharing your experience with Hotels.com.
Beautiful hotel. Wonderful staff. Great spa. We would recommend this resort to anyone looking for a relaxing experience.Genuine Expedia guest review
Response by The Boulders, A Waldorf Astoria Resort Dear Diana, Thank you for sharing your relaxing experience with Expedia. We hope you had a wonderful and memorable Girls Weekend. Thank you again for sharing with Expedia.
"Great place for romantic getaway in the desert"
Beautiful property! We stayed in a casita that was very comfortable and had its own patio. The setting is gorgeous with paths through the boulders/rock formations. Would not bring kids here although we saw a few. Great for an adult getaway. We don't golf and we still loved it. Nice spa. Only complaint is there were not enough chairs/lounges at the pool. […] Pool areas were a little small. Read moreGenuine Expedia guest review
Response by The Boulders, A Waldorf Astoria Resort Dear Past Guest, Thank you for sharing your experience with Expedia! We are glad you were able to experience all we had to offer from our Casitas to the walking paths throughout the property. We would also like to apologize for the shortage of chairs/loungers at the pool and for any inconvenience this may have caused you. Thank you again for sharing your experience and we hope that you enjoyed your adult getaway!
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