"Nice place in oc"
We stayed here because we attended a wedding. Everything was good because everything took place there. People were. Hotel was niceGenuine Expedia guest review
To short handicap room was fine would have preferred a bathtubGenuine Hotels.com guest review
"Convenient & great."
We had a great getaway. Everything was great. The room was clean and comfortable. We enjoyed ourselves.Genuine Expedia guest review
"Nice hotel close to USC Fullerton on I91"
Great customer service, even left a night light on in room for arrivals back to room after dark.Genuine Expedia guest review
The Hotel Fullerton ReviewGenuine Hotels.com guest review
Great Stay, quiet and professional hotel. Rooms were very clean and comfortable, especially the memory foam mattress. The pool was great and the front desk staff were excellent. The only downside was the 6 very bright Security lights shining into our window (we were on the backside of the hotel) from the Trucking company behind the hotel. They are pointed […] directly at the hotel and are on day and night. But the hotel was excellent and a great value. Read moreGenuine Hotels.com guest review
It's a three. However the staff did not seem interested in the fact that the bottled water machine was not working and the AC was lousyGenuine Hotels.com guest review
"Not a pleasant stay"
The hotel was centrally located to the venue we were attending which is what helped decide on the stay there. We arrived to our room and it was very hot and stuffy. After 1 hour the air conditioning still had not dropped the temperature in the room 1 degree. We went to the desk and the desk clerk was very helpful but the co-worker was very rude and […] told us that it takes time we needed to wait. Needless to say we were given a new room and when checking it out the keys did not work. The rude co-worker informed us that we did not know how to work the keys, certainly not true as we had entered into the first room. The first desk clerk accompanied my son to the room and the keys did not work. At this time we were late for our venue and growing more upset by the minute. The desk clerk gave us another room and made sure the air conditioning was working. We will not be using this hotel again even though we had plans to visit the same venue several times over the next month. Read moreGenuine Hotels.com guest review
AC didn't work in our room. House keeping never left enough towels and washclothes. Gym facility machines didn't work properly. Other friends of ours booked through expedia also and when they arrived got upgraded without asking. Wish that I would have been upgraded. Would never stay at this hotel again!!Genuine Expedia guest review
"Great service for decent price"
Things were great.... The only drawbacks were finding parking at night and that our AC unit didn't work. Other than that, it was great...Genuine Hotels.com guest review
They gave us a room with people was inside also air condition is not working. Second day keys are not working. Very bad hotel and not safe for young kids.Genuine Hotels.com guest review
My husband and I drove down from the Bay Area to see our beloved A's play the Angels at Anaheim stadium. This hotel was pretty close to the stadium and right off the freeway which is a big plus. The queen room was spacious and decorated very well. A/C was broken when we got there but they fixed it quick. Next time we are in the area we just might stay […] again, no reason not to. Read moreGenuine Hotels.com guest review
Excellent hotel, no problems! Will stay there againGenuine Expedia guest review
"guest services needs an upgrade"
Future Benefit. . add rewards or incentives for returning guest.Genuine Hotels.com guest review
the beds were not queen they were full. and the air condition could have been a little bit better in the party room. This was the second time we were at a party there and it was so hot in the party room that a lot of people were out side to cool down and left the party because of the heat.Genuine Hotels.com guest review
"Great Place to Stay*****"
My family and I loved our stay at this property ad will return next year. The staff was very friendly and courteous. The shuttle to Disneyland was always on time and provided great tips about local attractions and eating locations. This place was a First Class location!!!Genuine Hotels.com guest review
"Nice Hotel, Not-so-Nice Policies for Expedia Users"
I would not recommend this hotel because I believe their policies for Expedia customers treat them as second-tier. I booked via Expedia's Unpublished Rates for an anniversary trip and specifically requested a room with a queen or king bed in the comment section. Upon check-in we arrived in a room with two double beds (not even standard queens). We called […] the front desk and asked to be switched to a room with a single queen bed. They confirmed that they had rooms available (it was a Sunday and the hotel wasn't busy at all) but after leaving us on hold for 10 minutes, they said we would have to pay an additional $30 per night to "upgrade." (I fully understand the no-upgrade policy for unpublished rates, but I don't feel that a single queen room is an upgrade. A single queen or two queens is the standard room at most hotels and it's simply a matter of requesting your preference. My request at booking was ignored.) They told us this was their policy for Expedia customers specifically. I have never had this problem with any other Expedia bookings, including unpublished rates. If this hotel does not want or appreciate the business they receive through Expedia, perhaps they shouldn't allow their rooms to be booked through them. This was especially disappointing since it was an anniversary getaway and the beds were doubles. Our budget did not permit us to "upgrade" as they suggested. Good thing we like to snuggle! Read moreGenuine Expedia guest review
I was very impressed with the quality and service of this hotel. It surpassed all my expectation. You wouldn't expect to find this nice of a hotel in a rather industrial/commercial area. Rooms are very nice, quiet, and clean. Definitely would stay here again.Genuine Hotels.com guest review
"Overall good hotel!"
Stayed there 3 nights total. First room was great! Nice decor and facing pool area. Second night got placed in a shady handicapped room that was an odd layout with no bathtub n a wood bench with shower head. Small tv, uncomfortable and random noise. Staff was very kind and upgraded us after we voiced being uncomfortable. Provided late check Out and […] on top of cleaning maintenance. Nice facility and mostly on the quieter side with decent prices ! Overall good stay! Read moreGenuine Hotels.com guest review
The hotel overall is pretty good. We stayed August 15-August 17. Very close to Disneyland. There's no parking fee so that a plus! It's not a super big hotel but it is quite, relaxing and pretty decent. The only thing it needs is a few repairs and upgrades here and there. Also it would be nice if they didn't kick you out of the pool at 10pm. But overall, […] the service of the staff is great. The housekeepers do a great job and are very friendly. I wish I would have gotten their names for when they did our room 277. Keep up the good work! Read moreGenuine Hotels.com guest review
"1 night business stay"
Clean and large room, friendly staff at the front desk, it is right off the highway, easy to get to. plenty eating places around the hotel. the wi-fi worked liked a charm. overall a good stay.Genuine Hotels.com guest review
I think the water pressure needs to be evaluated. It was too low. Also the mini fridge in the room doesnt work well. We ended up using out cooler. We ended up using our cooler we used for travel and just refilled with ice.Genuine Expedia guest review
"Best bang for your buck"
It was very enjoyable. Good location, close to freeway.Genuine Hotels.com guest review
Went as a large group. Some left after the first night. Air conditioner leaked on floor. Leaks around faucet. Housekeeping did not empty full garbage bins.Genuine Expedia guest review
Rooms were clean and very cool.Genuine Hotels.com guest review
Overall this is a great hotel. It was located by Fullertons downtown area which was great for me. I did not use many of the amenities, but the room was clean and the staff was nice.Genuine Expedia guest review
"nice hotel for the area"
this hotel hosted a large group of us and had a great pool and tasty restaurant food! Next visit would stay in the tower because of central a/c.. the other building had the window a/c and would not stay on all night so room gets stuffy sleeping..Genuine Expedia guest review
Hotel was ok, staff ok. Holes in wall were covered with wallpaper. Shower was smelly and barely worked-water pressure was horrible.Genuine Expedia guest review
We booked a king size room, had an email to show it but couldn't find it right away when we got there. The clerk gave us a queen and pretty much insisted that we had booked a queen even when I told her differently and that I would try to find the email. Once we got to the room and I could put my stuff down and get online, I found the email and yes, […] it was a king. They did allow us to move but I felt they tried to pull one over on us from the way she was talking to me. The room itself was nice. The location was ok. We were gone at night and when we got back rather late, the road was completely blocked due to construction. We had to get back on the freeway and go to the next exit and circle back to get back on. That would have been nice to know - a sign in the lobby or something. It looked like long-term night construction. Read moreGenuine Hotels.com guest review
I got to the hotel could not find my reservation and told me it could take up too two hours to show??? You tell me thus at 2 am with a cranky husband and two young kids.... Finally got it taken care of. Finally at about 830 room service starts nocking room by room to see who checked out already so they can start making the rooms really!!!!! Check out […] is at 11 so let people sleep till then and start cleaning after. Not everyone checks in early the day before. Read moreGenuine Hotels.com guest review
Phone not operating , spa not working. staff seemed dis genuine with greetings. May be just language barrier.Genuine Hotels.com guest review
For some reason I expected the complimentary breakfast buffet do it yourself. I could pay less at many hotels, basically have the same quality of stay and not have to pay for a cursory breakfast. The hotel is very appealing from an appearance standpoint and the rooms also.Genuine Expedia guest review
Not impressed. The surrounding neighborhood was mega ghetto. The bathroom had Leaky faucets, there was a broken phone, and for the quality of the room, it was totally overpriced. Find somewhere else, peeps.Genuine Hotels.com guest review
It is a nice Hotel. Clean and Quiet (for the most part) There were a few loud guests either right next to us or directly below, couldn't tell. But the place was nice.Genuine Hotels.com guest review
We stayed there for a vacaction and everybody was really nice people in the lobby and restaurant we might even come back.Genuine Hotels.com guest review
"Great local getaway"
Perfect for a local OC getaway. Pool was perfect for everyone and not crowded during the dayGenuine Hotels.com guest review
"Comfortable, clean, pleasant"
Our room was clean, comfortable, and had enough room to move around easily. The bed coverings, carpet, and bathroom surfaces were a step above most budget hotels. The only negatives were that the pool had a fair amount of debris in it and there were no towels available. A request to housekeeping to replenish the pool towel supply was not acted on for […] half an hour. Read moreGenuine Expedia guest review
"Very Good Choice, not a Hard One!"
This review is way overdue and I'm very sorry that it took this long. Never before had I stayed in a hotel where I could say the staff was very helpful and they go out of their way to help you out. We had a good experience @ this hotel and we will keep it in mind when we're around the area and need a place to stay in the future. Leo deserves a 5 star […] for his time and patience in helping us out with the internet set up. He is also a fun person to talk to, transparent and honest. We hope and pray that all your dreams will come true and @ the right time. His family and his girlfriend are certainly blessed to have him. Then there was Chris and Michelle and there was another lady @ the front desk who was willing to give us a hand with the things we needed to do while we were there. To top it all, we met their friendly and funny dining room area staff when we went for breakfast. Breakfast was also very good, our compliments to the Chef. We definitely would come back and stay a little bit longer. Read moreGenuine Expedia guest review
"Hotel overbooked entire wedding party..."
First off, the hotel overbooked the number of rooms. Our entire wedding party had prepaid reservations for 2 days. At check-in on the first night we were told the hotel overbooked and made us stay at another hotel that was nowhere close to the church. In today's day of using computer technology to track the number of PAID room how is it possible to […] overbook? When we finally got our room the following night the hotel was clean and nice... except... there was NO drinking water in the hotel. No refrigerator with water and soda... nothing! I don't like tap water but that's all we had. Lastly, all they had for coffee in the morning was decaf. Apparently the cleaning crew wasn't paying attention and placed 4 packs of decaf coffee and no regular coffee in the room. Coffee drinkers will know why this is such a big deal... For those reasons I gave the "Room Comfort" a rating of 2. Read moreGenuine Expedia guest review
We had a cracked sink. The shower water handle came off in my hand. The bathroom door had been bashed by something or someone and had a large crack in it. The staff was wonderful, but the building needs a lot of work.Genuine Hotels.com guest review
"Unexpected condition of room"
I stay at this hotel frequently when I'm in the area and the rooms are always nice and comfortable! This stay- not so much! The water from the shower took a few minutes to get to hot, the clock/cd player was damaged, temperature control wasn't on the wall, old refrigerator. For the condition of the room I could have saved money and stayed in the main […] building.. Not the towers! Id stay away from room 263 Read moreGenuine Expedia guest review
"The room was nice and clean."
The room was clean and very well kept. One of the person at the front desk did not even bother to smile at the costumers.Genuine Hotels.com guest review
Everything good,but the shower did not give enough water.Genuine Hotels.com guest review
When i arrived by 11 am, my room was not ready waited in the lobby. Sink water not running down stays there, asked housekeeper clean glass she put in the sink .....I was expecting clean glass but they wash it in bathroom sink. I asked reception shittle bus to Knott's Berry Farm they said it's 6.4 ml our policy within 5 ml, i asked shuttle bus to Target […] store 1.1 ml she said not available then printed map said take the cab. In the evening want to swim &sit in the jacuzi but full of leaves and dirt. Come up at reception asked someone clean and fix jacuzi bubble. Go back pool area waited almost an hour, no one came . Ordered Salmon teryaki in room service brought me chicken teryaki. I said i wanted fish not chicken...he said they don't hve fish.....!!!!!! Read moreGenuine Hotels.com guest review
"Stayed overnight for a wedding"
Overall I liked it. Didn't like the location but food was good, room was nice. Amenities were ok! Looked pretty clean. Elevators were very dated and creepy.Genuine Expedia guest review
"WON'T STAY AGAIN, 1 RUDE EMPLOYEE/BAD FOOD@ RED'S"
The food @ Red's was terrible. We viewed the buffet 1st before ordering. It looked as if the food had been sitting there for hours so I decided to order a "fresh" breakfast from the menu. I witnessed the waiter going to the buffet to get my bacon & hashbrowns. The bacon was horrible, the hashbrowns were obviously reheated and the toast was inedible […] as it was over toasted. My husband did eat off of the buffet and ordered an omelet. When the omelet was brought to him, it was incorrect (had cheese, he doesn't eat cheese and requested NO cheese). When they brought back the new omelet, it was so salty he could not eat it. We got there at 10:30, restaurant closed at 11:00. It was obvious to us that the staff wanted out of there. The waiter hovered over us, pushing us to make a decision on what we wanted. We had just sat down, hadn't even seen a menu at that point. I will say the food came fast but that is because it was NOT freshly prepared. When we got up to pay, the server at the register asked us how it was and my husband told him everything and that we would not be leaving a tip. Nothing was ever offered or done about it. $26.00 for lousy food. Also a front desk employee was rude to me over the phone when I asked that she be sure that we are not asked to move from room to room since I made the reservations for the same exact type of room @ 2 different times for two consecutive days. She then gave my husband wrong directions & I honestly believe on purpose. Read moreGenuine Expedia guest review
Good hotel for a pretty decent price. Nice and clean room with good amenities.Genuine Expedia guest review
"Good enough to come back"
Price was right i paid. I will not pay if more than $100. They have a bar and pool looks nice.Room size was decent.Genuine Hotels.com guest review
"room was great, at least 4star quality-"
this hotel must of just been redone because I felt it was especially posh on the inside. Does not look too fancy from outside. But the lobby, bar and most importantly the room was very nice and I would rate it 4 star, approaching 4.5. My only gripes are 1- my room was not ready to be checked in early, which is disappointing but I cannot fault them . […] I got my room a little before the 3pm check in time, I tried to check in at 1pm and was denied. The 1 terrible part, and only terrible part was the terrible lock/key on my door. The key card did not work well on the door, i would have to slide it in 20 times or so, no exaggeration. Even had to go to front desk for this. This is annoying but not a deal breaker. The room was very nice , great bathroom, awesome bed, even a nice couch /ottoman. I was very pleased with the quality and would stay again. I was shocked at such a nice hotel in Fullerton. Read moreGenuine Hotels.com guest review
"Good with very minor issues"
The hotel worked out well for our three night stay! The only minor issues were our key card stopped working one day, but the front desk was quick to replace...and on the last day of our stay the phone rang twice at 7:15am and 7:45am and no one was on the other end when we answered. The staff was always happy to help and assist, and the overall feel […] of the hotel is positive. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )