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"Good value"Reviewed by a Hotels.com guest on May 4, 2012
Value proposition is good for the purpose of the visit.
"Really nice place to stay"Reviewed by a Hotels.com guest on May 2, 2012
I was very happy on how nice the hotel was. Everything exceeded my expectations. It's not like the Ritz, but it was a wonderful experience. I would definitely stay there again!
"great for business travler"Reviewed by a Hotels.com guest on May 2, 2012
Very anticeptic - strictly business. Kind of out of the way, not within walking distance of anything. New - everything works - food at hotel fair. Go here if you are on business, not for entertainment. It is perfect for getting stuff done without distractions.
Reviewed by a Hotels.com guest on May 1, 2012
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Apr 29, 2012
This guest did not leave a comment.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Peel Salon and Spa. Services include massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Rics Lounge and Grill - This restaurant serves breakfast, lunch, and dinner.
Room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a fitness facility.
Some properties have extra fees for amenities or services that may apply even if you do not use them. Government fees or taxes also may be charged to you when you check in or check out. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Hotel - Calbary Location Room"
The lobby of the hotel was very nice, but the room did not look like the one advertised. The rooms were very old. One of the comforters on the beds had a stain. I was not comfortable in the room. It was being renovated and they must not have gotten to the rooms yet!
"What a great experience!"
Wow so many good things to say about this hotel! This was the first time I stayed in a Four Points, and I'm not sure how I'm going to stay anywhere else again! Everything about this facility was top notch! Service: I was early to check in so they upgraded me to a king suite instead of just a king room! Gift Shop: They were able to charge it to my […] room since I didn't bring my wallet Fitness Center: By FAR the best fitness center I've experienced in a hotel. They had amazing machines! Room: The room was really nice! Dark brown wood floors, very spacious. Clean, and the water pressure was really good! They were doing some construction down the hall, but I couldn't hear it at all once I was in my room. Read more
"Great staff!"
I was welcomed to smiling faces and a free upgrade to a king suite even though this was the 1st time I've used this brand. Great room, staff, facility! Highly recommend!
"Nice Rooms, Convenience to Mountains, bad location"
The hotel rooms were under renovation when I went. It was kind of a hassle to get to my room amongst all the doors and construction equipment in the hallways. The new renovated rooms are fantastic. It has a nice european feel to the rooms with the dark wood furniture, cabinets and floors. The bed was super comfortable. A very nice pillow top. The […] staff is very attentive and very courteous! I would match this to any 4 star hotel. The location of the hotel is not the best. It's definitely in the industrial district. It is however very close the highway and convenient for getting up to Banff. It's also a very short 30 minute drive to the airport and you don' t have to go through town to get there. Sheraton has a very nice product. I'm sure if the construction was done I would have rated it higher. Great rate through Hotels.com! Read more
"Not Downtown"
The hotel is about 20 km from downtown. We were there just after the stampede and the downtown hotels were twice the price. The hotel is right under the ski jumps left over from the Olympics. Its a nice area west of the University and very green and pleasant. The shower had a big stain on the ceiling which seemed like an easy fix. Not sure why they […] don't fix it. Towels were especially soft and fluffy. Bed could use a pillow top cover or new mattress but wasn't too hard. Restaurant foood was tasty. Read more
clean room, friendly staff, could not ask for anything more. Look out window and see the olympic ski jump - amazing.
This hotel was overpriced considering the location and the neighborhood.
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"OK highway-side hotel"
This hotel was acceptable for what I needed - a place to crash while on business. The area is not interesting at all (unless you are going to Canada Olympic Park which is nearby). The hotel was basic but clean and comfortable. Normal for this category of hotel. Free parking and internet were nice perks.
This guest did not leave a comment.
"3 DAY STAY IN CALGARY"
Overall fairly good stay at the 4 Points Sheraton in Calgary. The room was very clean.The staff was very nice and a good location very close to #1 highway that turns into 16 AVE while driving thru Calgary.Only minor problem was at the breakfast buffet the toaster was not working for the 2 days I had the breakfast buffet.
"Would stay somewhere else next time"
After reading the other reviews my family and I thought this would be a great place to stay...until we arrived! The staff was friendly and welcoming, the pool was about a 2 out of 5. VERY COLD!!Not suitable for young children. Upon returning to our room to shower after the pool, there was hairs still in the shower from the past guests, so we cleaned […] it before we showered then decided to check the sheets before getting into bed and the sheets were stained and the duvet covers had not been changed. at 10pm with two small kids we had someone drop off clean linens...yes I said drop off....for us to change! Read more
This guest did not leave a comment.
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"pleasantly surprised!"
usually we book hotels by the airport when we go to Calgary but this hotel was priced unusually low for the rates that day so we decided to book it on a whim..I am so glad we took that leap of faith..beautiful room - very spacious..and what luxury to have such a nice balcony..wall mounted Screen (not those old bulky tv's) and nice king sized bed...room […] was clean and hotel had nice treats like apples in a bowl and coffee available in the front lobby. Plenty of parking...worth every penny and the drive. Will definitely stay again! Read more
"Four Points Calgary West"
Nice old hotel, friendly staff. They forgot to make my bed one day, but overall well worth the mondy.
"4 points Sheraton in Calgary - great for skiers"
Close to COP and easy place to find comute from. Worth spending the night at. Very easy to head out of Calgary to the mountains.
"Good service, but worst sleep ever!"
We stayed here for our daughter's birthday as a surprise. The hotel staff was great in helping facilitate the surprise, we wanted to check in first and get balloons ready before she came in. I asked to switch the first room they had us in, it was on the main floor and looked right out at the parking lot, they gave us a room with a balcony no questions […] asked. The rooms look nice, but it smelled awful, as if it had been soaking in urine for days! I wasn't about to switch rooms again though since our little girl was outside waiting to come in so I opened a window and hoped the smell would fade. Then came bed time, neither myself of my husband got a wink of sleep because the bed was the hardest, most uncomfortable bed I have ever slept on, worse than camping! The pillows weren't much better except that they were so overstuffed with feathers that we may as well have been sleeping upright. This was not what you expect in a hotel that bears the Sheraton name, even if it is a "Four Points". I wouldn't recommend staying here to my worst enemy until they clean the rooms (or use less stinky cleaning agents) and get new beds and pillows. Read more
"Four Points by Sheraton Calgary West"
I have to admit that we wouldn't have picked this hotel, but was suggested to us. If you stay at this hotel you will need a car to get anywhere. It looks like they cater more for the conference set or group booking types. The ammenities of the hotel are OK (pool, gym, etc) they do have free internet that is reasonable speed. For us it was just that […] we didn't have a car and our friends had to pick us up all the time. The front desk staff seemed not to know (or care to much) when we asked questions, eg How do you get to Downtown? "Oh you need to get the bus and train" well thanks very much that helps a lot...not !! I spent plenty of time finding out my own answers on their free internet !! Another thing, we had to leave a note on the bed to get the sheets etc changed. Their compedium of info was light on, with the "Things to Do" folder empty !! If we had not booked through Hotels.com and thus Non refundable we would have moved. Read more
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This guest did not leave a comment.
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"Four Points By Sheraton in NW Calgary"
Very satisfied with our stay at this hotel. Great location right on the Trans Canada Hwy across from the Olympic Park in Calgary. We had all the amenities and were minutes from major shopping centres. Great price. The staff were all very pleasant and very easy to talk to. We have one suggestion that would have been very helpful to have in our room and […] that is a towel hook on the bathroom door. Other than that one hiccup we thoroughly enjoyed our stay and will recommend it to our friends and family! Read more
"20 Minutes from Bragg Creek"
We booked this hotel as it is on the outskirts to the west of Calgary and the closest to Bragg Creek we could get, as my husband was in a mountain bike race there. It is definitely away from the downtown core, however, the neighbouring area has restaurants and shopping for everything we needed. The hotel is in great shape (as it is pretty new), and […] the service was extraordinary. There is a breakfast buffet for a reasonable price in the morning, and complimentary coffee as well. If you like, Denny's and McDonald's are right across the street. Our room was a standard 2 bed, but it included a lounge area near the entrance that we were able to close the door to. The lounge had a TV in it as well, so it was great, since we were traveling with our son, and his bedtime is earlier than ours. Overall, a great hotel; I am sure we will stay here again. Read more
"Home away from home in Calgary"
I always stay here when in Calgary. The hot tub is just a little too hot and the pool a little too cool.
"Good Location if travelling on to Banff"
This was a very clean, and updated hotel. We were in a newly renovated room which was very spacious. This is not the place to stay if you are travelling back into the city to do the tourist thing ( like we did the next day) but a great location if you are headed on to Banff.
This guest did not leave a comment.
"4 points sheraton west"
Room was very nice. 3 people stayed, 3 towels, extra pillows and blankets were there without having to ask as it should have been. The kids enjoyed the pool/waterslide. The restaraunt was excellent, and the service was great. Best Ceasar I ever had in my life.
"On highway to Banff"
I found this hotel to be very pleasant. Upon arrival you will have coffee and a fruit bowl available. There is water slide and small fitness room available as well. In the morning there is a paper waiting outside your door. I thought it was good value for my money
"Older hotel but very well kept."
This hotel is long ways from downtown, but perfect for those travelling to Banff. Nice restraunt for breakfast. Not far from Calaway Park for kids.
"Great Place to Stay I Calgary"
The hotel is great. We visit our family on the west side of the city and the location of the hotel is great. Quiet and clean rooms. Parking coiuld be better.
This guest did not leave a comment.
"Four Points by Sheraton Calgary West - my choice"
1. Clean and comfortable 2. Promotion rates are available 3. Upgrading to a suit from the standard room booking 4. Friendly and helpful staff 5. Pool and gym are good to a family
"easy access to highway 1 to banff"
This was our second stay at four points and loved it. Great location, clean classy hotel, and my son loved the water slide We will definitely stay again.
Overnight stay, served its purpose.
Have stayed here before, decent place, they are doing renovations currently. Was disappointed the hot tub had broken down during our stay
Hotel staff were friendly & helpful. Our room was dated, but was clean with a comfortable bed. This hotel is on the outskirts of Calgary, as such, you definitely need a vehicle to get around.
"Very good"
Came for quick business meeting. I will bring my family here the next time!
This guest did not leave a comment.
very courteous staff had booked room on-line very clean and close to the event were were taking in
"four points sheraton in calgary - bowfort road"
I only rated condition and maintainance 3 because the hotel is under renovation. What I could see looked like it was going to be very nice.
This guest did not leave a comment.
"Avoid for now"
The young women at the front desk was flirting with some guy when I arrived. The hotel is under renovation and they claim to be eco friendly but the smell of paint permeated the hotel. Lamp was broken in my room, the wall of the shower had a two foot crack. The dining room service was rushed through dinner and then we waited for the bill quite a while. […] Someone was begging in the parking lot. The breakfast was poorly done and free for only some guests. All together a disappointing stay. Read more
"good value - fine hotel"
Excellent room - newly renovated. Renovation in main lobby stil underway, but did not affect our stay negatively in any way. Housekeeping was excellent. Check-in efficient and friendly. Only complaint was waitress in hotel restaurant - poor service; wrong food order, slow and not very attentive. Overall however this was a fine hotel and I would stay […] there again. Read more
"Great place to stay"
We were impressed. Beds were excellent. Lounge and restaurant were also very good. Hot tub was great. Location was good if you need to be on the west end of Calgary.Will definitely stay again.
This guest did not leave a comment.
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