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"Our Favorite Place to Stay in T.O."Reviewed by a Hotels.com guest on May 4, 2012
Our room had two minor issues which we reported at checkout. (Refrigerator did not work well due to broken seal on door and toilet needed a little tightening) I will trust the hotel will address these maintenance issues. The suite was clean, comfortable and pleasing for our stay. This is always our first choice of accommodations, so much better than a standard room. The Hotel has simple elegance and a top rate, friendly and efficient staff.
"An excellent hotel"Reviewed by a Hotels.com guest on May 4, 2012
The staff were courteous and helpful. The room was bright, clean and comfortable. Breakfast was excellent value. An enjoyable stay all round.
"Adequate, not much more"Reviewed by a Hotels.com guest on May 3, 2012
We chose this hotel because it was closer to city center than most others and about half the nightly rate. The room was very clean and bed was pretty comfortable, good water pressure, etc. Furniture and linens were a bit aged but that was no problem. The ice machine wasn't working but the owner of the hotel was kind enough to fill our ice bucket out of her own freezer. Biggest problem with this room was that there was no thermostat, and it was VERY warm the second night. We were able to get the window open a little, but it was about 15 degrees warmer than we would have preferred. Very quick and easy drive to all the major shopping/dining in Burlington. Overall, this motel met our needs and saved us quite a bit of money over the other options. I would stay there again.
"Average Hotel"Reviewed by a Hotels.com guest on May 3, 2012
The free breakfast was good. The hotel itself was nice, but nothing special. Parking seemed very expensive.
"First trip to Toronto"Reviewed by a Hotels.com guest on May 2, 2012
It was a great experience. We arrived a bit early (almost 7am!) and the rep was kind enough to let us checked in (we drove 10hours from washington D.C.!!) This is a big bonus! The hotel rooms were clean and nice. The beds and pillows are very comfortable. The gym, although small, suited our needs. Wish there is an indoor pool since it's ~30 degree out... The front desk was courteous when I called to inquire about some liquor availability, but the bartender hung up on me while I asked my friends which would they like. Bartenders are pleasant in person. Room service did a good job of cleaning while leaving things undisturbed. A bit of a drive (~20min no traffic) to downtown but not too bad and I expected this when I looked it up on the map. Only has 2 working luggage carts. Wish wifi is free in-room, not just front lobby. Great restaurants across the streets.
Location.
Conveniently near the airport in Mississauga, Delta Toronto Airport West is close to Centennial Park. Additional area attractions include Playdium and Square One Shopping Mall.
Hotel Features.
Delta Toronto Airport West has a full-service spa, a health club, and an indoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. This 3.5-star hotel features business amenities including a 24-hour business center, a meeting/conference room, and a technology helpdesk. Dining options at this spa hotel include a restaurant, a coffee shop/café, and a bar/lounge. The staff can arrange concierge services, wedding services, and event catering. Additional amenities include a spa tub, spa services, and a fitness facility. Guests have complimentary access to a roundtrip airport shuttle (available 24 hours). Guest parking is available on a limited first-come, first-served basis (surcharge). The property may provide extended parking privileges to guests after check-out (surcharge). This is a smoke-free property.
Guestrooms.
Rooms have courtyard views. The 297 air-conditioned guestrooms at Delta Toronto Airport West include safes and complimentary newspapers. Beds have pillowtop mattresses and premium bedding. Complimentary wireless and wired high-speed Internet access is provided. Rooms are equipped with flat-panel televisions with digital channels, video-game consoles, and complimentary TV Internet access. All accommodations provide desks, ergonomic chairs, and speakerphones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, bathrobes, makeup/shaving mirrors, and hair dryers.
Additional amenities include coffee/tea makers and irons/ironing boards. In addition, amenities available on request include refrigerators, microwaves, and a turndown service. Housekeeping is offered daily. All guestrooms at Delta Toronto Airport West are non-smoking. Renovation of all guestrooms was completed in March 2009.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Aqua Salon and Spa has massage/treatment rooms. Services include massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is closed on Sunday and Monday.
Cardonnay Restaurant - This restaurant serves breakfast, lunch, dinner, and brunch.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guest parking vehicles overnight are kindly request to register there vehicle at the front desk as part of the check in process.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Can't beat this for the price!"
Beds were super comfortable! Bathrooms and some common areas needed some updating but then, they'll have to charge more. Nice lounge and restaurant. Overall, great value!
"Delta Toronto Airport"
Over all decent for a airport hotel. Staff was attentive and the hotel was clean but it could use some updating. Good value for the money. There is not around the hotel for restaurants or shopping with in walking distance. I was there for a conference and the hotel provided the food and it was good so I assume the food from the in house restaurant […] is good also. Read more
Thank you for reviewing our hotel following your recent stay with us. I am happy to read that you found our facilities and services suitable for your needs. We hope that when you visit us next time you will have an opportunity to try our Chardonnay Restaurant for your meals. Our team and I look forward to welcoming you back at Delta Toronto Airport West.
1 response by Delta Toronto Airport West"Very nice hotel..."
The place was great! Friendly staff - very helpful. The room was very clean and nicely furnished. Location was great - 6 miles from Pearson airport - never heard a plane. Very easy access to Toronto and Niagara Falls - close to great shopping and good restaurants. Overall a very pleasant experience. Recommend highly...
Thank you for posting a review about your visit to our hotel. Great to see that you enjoyed your stay with us and that our hotel and services met your needs. Our team and I look forward to welcoming you back at Delta Toronto Airport West in the near future.
1 response by Delta Toronto Airport West"A Satified client"
Great price, can't complain. The hotel was great, the people were nice and the beds and pillows were fantastic. It was nice to come back to our room after running around all day. The curb appeal can be improved.
"Good place for airport stopovers"
Very friendly staff. They couldn't do enough or you. The shuttle was also efficient. Good place to stay for airport visits, nice lobby bar.
"The people make it ugly!"
Talk about rude! the service from the front desk to the restaurant were all acting like we were discomforting them! I had to pay for parking, but the garage was under construction so i had to search for a spot everynight usually somewhere really far. I asked the restaurant to warm up some food for me and it was the most uncomfortable situation i've […] had in a long time! I wouldnt recommend this hotel to anyone. Also I was told to be quite within 2 hours of being there it was 7pm at night and it was my birthday, no music no dancing me and my girlfriend and sister talking and drinking. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"comfortable"
My stay was good, the only problem I find is the pop machine only one available and it is all the way down in the basment
Thank you for sharing your feedback following your recent visit. I am sorry that you found the location of the pop machine inconvenient but I am glad to read that overall, you had a pleasant stay with us. Our team and I look forward to welcoming you back at Delta Toronto Airport West.
1 response by Delta Toronto Airport West"great place to stay when leaving Pearson early"
the beds are so comfy, the linens wonderful. a nice dinner in the hotel restaurant, then an early morning shuttle to the airport, perfect
Thank you for sharing your feedback about your visit to our hotel. Great to hear that the service we provided was to your satisfaction and that you enjoyed our 'Sanctuary Beds'. We hope to welcome you again when your travels bring you back to our area.
1 response by Delta Toronto Airport WestThis guest did not leave a comment.
"Great covered garage"
The main reason for me choosing this hotel is the covered garage that lets you leave your car there for up to 21 days. The room I was in was clean, but was a little rough around the edges, especially the bathroom. However, the service and price was very good.
Thank you for posting a review following your recent visit. I am glad to read that you had a pleasant stay and that you found our stop-over and long-term parking option suitable for your needs. We thank you for staying with us and look forward to welcoming you back at Delta Toronto Airport West.
1 response by Delta Toronto Airport WestThis guest did not leave a comment.
"Delta Toronto Airport West - Great place"
My girlfriend enjoyed our stay here. Very clean, comfortable and inviting room. The clerk who checked us in was not helpful at all, but other than that it was a great experience. The Airport shuttle service is comfortable and reliable and free!
Thank you for sharing feedback of your stay with us! I am very sorry that your experience at check in was not a positive one. Please be assured that I have forwarded your review to our Front Office Manager who will address these concerns with his team. We look forward to welcoming you back at Delta Toronto Airport West
1 response by Delta Toronto Airport West"Over Night Stay - Dark and Lovely Event"
My friends and I were comfortable, the staff were friendly.. no concerns... PM
Thank you for commenting on your recent visit to our hotel. Great to read that you enjoyed New Year's Eve with us and that our facilities and services met your needs. We look forward to welcoming you back at Delta Toronto Airport West.
1 response by Delta Toronto Airport West"great place to stay when leaving Pearson early"
we ate at the restaurant, the food was delicious and the service very attentive. Actually every employee we had contact with was very polite, pleasant and attentive. We've stayed here twice, they have a great price for one night stay, with a week of free parking for your car while you are away.
Thank you for sharing your feedback on hotels.com. Great to read that we met your expectations in terms of service and facilities and that you found our stop-over program convenient. We look forward to welcoming you back at Delta Toronto Airport West.
1 response by Delta Toronto Airport West"Delta West Airport Hotel"
Staff was excellent at hotel and room was very comfortable and clean - our room was quite small and could not find a sit down restaurant for breakfast in morning. Great pillows there!!
hank you for sharing your feedback about our hotel. Great to read that you found our rooms and bedding comfortable and that our team provided the service you had expected. Please be informed that our Chardonnay Restaurant opens for breakfast at 6:30am on weekdays and at 7:00am on weekends and stays open for lunch and dinner every day. We thank you for staying with us and look forward to welcoming you back at Delta Toronto Airport West.
1 response by Delta Toronto Airport West"OK value if at resonable rate"
The hotel is fine. My only comments address the busy check n desk, who handle guests like in an impersonal manner, and the noisy air conditioning unit in the room (I'll admit I always dislike such noisy units and prefer rooms with independent control, but from a central source).
Thank you for posting a review about your recent stay at our hotel. Your comments are important to us and we appreciate you taking the time to share them. Your feedback has been forwarded to the Front Office Manager and Chief Engineer who will address your concerns with their teams. I thank you for staying with us and look forward to welcoming you again at Delta Toronto Airport West. Best regards
1 response by Delta Toronto Airport West"Premier room paid for what?"
Paid a bit extra for a premier room.... supposed to be nicer accommodations with a better view, we were only on the 3rd floor, with a nice view of the lobby\restaurant rooftop. The rooms were a little small compared to any other hotel i've been at. For the price we paid it was OK, however we could have found nicer cheaper rooms at a Comfort Inn/Best […] Western. Read more
Thank you for sharing feedback about your recent stay with us. Premier Rooms are our recently renovated rooms, many of which directly overlook our beautiful courtyard with mature trees and lush greenery. I am very sorry that your room did not meet your expectations! I hope that we will have the opportunity to welcome you back at Delta Toronto Airport West to better showcase our room product and grounds.
1 response by Delta Toronto Airport West"Not well kept"
The hotel was not very clean. There was a leak at the ice dispenser so they had a white towel to soak up the water. The towel was there that lng that it was turning brown. The hotel needs a coat of paint .
Thank you for sharing feedback about your recent stay at our hotel. I am very sorry about the state of the ice machine on your floor. Our Maintenance team has been informed and the machine should be fixed shortly. We look forward to welcoming you back at Delta Toronto Airport West.
1 response by Delta Toronto Airport West"Delta Toronto Airport West"
Close to downtown Toronto and very accessible from hwy 401! Staff are very friendly
Dear Rowena, Thank you for posting a review about our hotel following your recent visit. I am glad that you enjoyed your stay and that our hotel and services met your needs. We look forward to welcoming you back at Delta Toronto Airport West.
1 response by Delta Toronto Airport West"Acceptable, but there is better"
The hotel staff was excellent. The 1st night stay was in a room that could have used updating in a bad way. the 2nd night we stayed in a "newer" room. Save for the unstained rug and a flat screen there was little difference. I especially enjoyed the slight smell of Urine in the room, Which soon subsided once the A/C was on.
Thank you for taking the time to share your feedback. As we constantly strive to improve our product and services, it is important for us to hear your concerns. I am very sorry that your guestroom was not indicative of our standards. I have shared your comments with our Housekeeping and Maintenance teams and I can assure you that these challenges have be addressed. At the same time, I am happy to see that our team members provided the excellent service our hotel is known for. Looking forward to welcoming you back at Delta Toronto Airport West.
1 response by Delta Toronto Airport WestThis guest did not leave a comment.
"reservations at Delta torotnto airport west"
Inspite of having booked and paid for almost 1 month in advance for a premium room by hotels.com and having a written confirmation. when we arrived all we got was a standard room. Darlene at the reception was fantastic and did her best to make up in other ways. Been at this hotel before and enjoyed our stay each time. Food and the breakfast good. Guest […] should not be allowed to bring into the hotel cases of beer etc..And hockey teams or party goers should be on a differente floor to enable others to sleep in peace. Thats what we paid for. Read more
"Excellent start and end to vacation"
Staff very friendly, restaurant very good food, shuttles on time.
This guest did not leave a comment.
"Don't book"
Sloppy very sloppy service , I requested 2 beds and they only gave me one bed, while the guy at reception was not friendly and never attempted to arrange or fix my problem with beds I got my issue fixed once called hotel.ca support and manager rectified issue after 4 hours but initially they never attempted to fix y problem
as many others do, we stayed one night and took the shuttle to the airport, our flight left at 6:30 am. No problem getting the shuttle at 3:30 am, there were about 8 other people also going to the airport at that time. Shuttle goes every half hour in the middle of the night. Coming back, on a Sat afternoon, the shuttle was more frequent. The room was […] a little small, but the beds were comfy, and the staff was very pleasant and helpful. Read more
"Night out"
Great beds small pool but good value
This guest did not leave a comment.
"Delta Toronto airport west- great for park and fly"
We have stayed here now several times for park and fly stays. The service from all the staff is excellent. The hotel is clean and very comfortable. Its an ideal location for park and fly and the shuttle service is very good
"Airporthotel"
Sehr gut gelegenes Airporthotel mit vielen Restaurants in der Nähe, die zum Teil auch zu Fuß erreichbar sind. Von dem "frisch renovierten" Zimmer hatte ich mir jedoch mehr versprochen, zumal es nicht in allen Punkten den zugesagten Zimmerdetails entsprach. Besonders unangenehm war jedoch die Heizung. Es war entweder zu heiß oder zu kalt, zudem war die […] Heizung extrem laut, was natürlich besonders nachts sehr störend war. Read more
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