I recently stayed at your hotel, August 21st to the 24th, 2012. While the size of the room, the bed linens and the close proximity to beautiful beaches was a plus there were some serious flaws. My sisters and I chose FourPoint Sheraton for Sheraton's well known standard of quality, this hotel did not measure up. There was an odor about the bathroom […] that was slightly musty perhaps because the tub was slow draining. The toilet seat was broken and sadly when this was brought to the front desk's attention, it was not corrected. The hallways and room doors were very tired looking and in need of painting and rug cleaning. We were on the second floor but there was not an elevator so we had to "lug" our bags up a flight of stairs. Definitely not a Sheraton standard. We went to the outside pool one day and were met with a beautiful looking pool with a six inch line of dirt at the water mark. Not very inviting! And lastly the overall feel of the lobby was cold! The manager on duty appeared distant. She did not want our input and at one point walked away! Again, I repeat not a Sheraton standard. Read moreGenuine Hotels.com guest review
"Cape Cod Vacation experience"
Feel that the cost is rather high for the accommodations provided. The rooms were constantly moist (air conditioning created a moist feeling) and the toilet was clogged.Genuine Hotels.com guest review
"a-one hotel when visiting the cape"
the hotel was easy to reach as it was located right on main highway.close to all cape cod locations.the rooms were very attractive.beautful bed linens and comfortable beds.rooms were immaculate.the entire hotel was very clean and beautifully decorated.the restaurant was great.i had breakfast there every morning.staff was very pleasant and prices were […] very reasonable.food was good.the indoor pool was wonderful s was the whirlpool.would go back thre in a minute!. Read moreGenuine Expedia guest review
"Motel camouflaged as hotel"
The Four Points Sheraton is clearly a refurbished motel. There are two floors with no elevator, and the rooms are arranged in such a way that people staying in the outside rooms can park their cars in front of their own rooms-- which is standard for motels but not for hotels. The inside rooms probably overlooked a parking lot on the other side at one […] time, but that has now been enclosed and made into an indoor pool. We asked for a quiet room and were given an inside room on the second floor, so we were protected from parking lot noise, but in exchange got a certain amount of noise from the pool (which carries because of the echo effect of the large enclosure). The room itself was decent and clean, and the chambermaids were all very nice. However, the amenities were minimal: soap, shampoo, and conditioner (from dispensers in the bathtub), hair drier, small refrigerator, and a (flimsy and leaky) coffee maker. This is slightly more than what a motel normally offers, but less than what one can expect from a very basic hotel. The staff at the front desk were pleasant, but the service they extended consisted of the very minimal attention one usually gets at a motel. However, the description we read on the Expedia site led us to expect a full-service hotel, and the price was also that of a hotel. Our experience was therefore very disappointing. We could have stayed at a motel and got pretty much the same thing (probably for less), but then we would not have felt slighted. Read moreGenuine Expedia guest review
"great little get away"
We were only there overnight, but would consider going back for a longer stay...Well located on the Cape...very clean...the beds were compfy...rooms were spacious.Genuine Expedia guest review
"Convenient Cape Cod Location"
Nice indoor pool and friendly service. Lots of local eateries nearby. 15 minutes from Provincetown.Genuine Hotels.com guest review
"Four Points Eastham - Close to a recommendation"
I stayed at the Four Points after seeing the quality of the rooms online and while the room was what was pictured, the atmosphere was not. Let me explain. I was assigned to a room adjoining the Indoor Pool area. Which could've been nice, given that there was a nice little indoor balcony overlooking the pool area. However, the constant noise from the […] pool area was very distracting and despite closing at 10pm, there were kids screaming in the pool area until well past 10:30 every night. Also, since there are many lights to light up the porches/balconies/pool area, it would've been nice to pull a curtain to drown out the light. In fact, this no doubt would have cut down on the noise "pollution" from the pool area as well. Alas, the room only had a sheer curtain so sleeping and overall relaxation was minimized. I suspect that had I received one of the non-pool rooms, my experience would've been tremendously better. If you book a room here, expect either noise, lots of light, and no way to drown it out. Overall, hotel was beautiful and the staff was very nice. Unfortunately, with 100% occupancy there was no where else for them to move me. Read moreGenuine Hotels.com guest review
"Served its purpose."
Room was nicely appointed although hallways and such, you could tell were a bit worn. A bit expensive for the middle of winter.Genuine Expedia guest review
Huge room. Everything seemed clean. Doors to hall are kind of thin so you hear people in the hall. Walls room to room are thick. I would stay here again.Genuine Hotels.com guest review
"Very nice hotel!"
We stayed there for three nights in the off season. The room was huge, and nicely appointed. There is a restaurant on site that serves very good food, if you do not have time to find another of the many excellent seafood places nearby. There are both inside and outside pools. We enjoyed our stay.Genuine Hotels.com guest review
"Standard and expectable"
We were doing some research in Eastham and Orleans so this location was excellent. We were there off season so the hotel was not crowded nor noisy in the evening. But half the rooms open over the swimming pool, cocktail area, and I expect these rooms are very noisy during the evenings during the season. So early sleepers beware and get outside room […] s. Read moreGenuine Expedia guest review
For what was the most expensive place around, this motel was certainly nothing special. I expected more. I am sure the others up and down Route 6 in the area were just as suitable for much less money. The housekeeping was poor. My wife noticed that the bathroom floors were not swept or mopped during our 2 day stay. The indoor pool was nice, but the […] single hot tub could only accomodate 2-3 people at a time. The beds killed my back, but maybe that's just me. Read moreGenuine Hotels.com guest review
"Standard Sheraton at Outrageous Prices"
We were astounded to discover that there was literally no acceptable accommodations for a 1 night stay close to Provincetown in August, even booking 3 weeks out. This place had rooms, but at a steep premium, even for this seasoned traveller to Europe's big cities, etc... That said, the condition of the hotel and our rooms, the cleanliness and amenities […] offered, the quality of the buffet breakfast and the knowledgeable, friendly staff were all great. Our ignorance of the market in the Lower Cape was our fault - next time we'll shop around earlier or drive back to Hyannis. Read moreGenuine Expedia guest review
"Nice well maintained hotel"
Our accommodations at the Sheraton was really nice with clean, comfortable rooms and a nice restaurant where we enjoyed a tasty leisurely breakfast. The location is excellent if you are planning an excursion to Cape Cod and an interesting museum/bird sanctuary near the hotel.Genuine Expedia guest review
Beau, propre et personnel sympathique.Genuine Hotels.com guest review
"Sehr gute Lage um Cape Cod zu erkunden"
Wir haben nur im Hotel geschlafen und können daher nicht viel über das Restaurant sagen.Genuine Expedia guest review
"Bra, men lite långt ifrån Provincetown"
Ett bra & trevligt hotell! Rent & snyggt med bra service. Något långt ifrån Provincetown om man vill åka dit på t ex ett kvällsbesök.Genuine Hotels.com guest review
Epouventable Arrivées à 1 h du matin à l'aéroport, j'ai essayé de joindre l'hotel pour avoir une adresse précise car nous étions en voiture et nous ne trouvions pas l'hotel. l'appel arrive sur une boite vocale, qui au 1er appel, après avoir choisi ; réservation faite, ne répond pas, ensuite répond occupée et après un 3ème appel un jeune femme m'indique […] uniquement l'adresse de votre mail et raccroche.Nous avons du suivre et payer un taxi pour arriver à l'hôtel vers 2h30 du matin. Tout était fermé. Nous arrivons à entrer grâce à des clients qui avaient une carte. Le réceptionniste m'indique qu'il n'a plus la chambre à 2 lits que nous avons réservée et qu'il ne doit en aucun cas tenir compte des demandes particulières ! mais simplement me fournir un chambre! Read moreGenuine Hotels.com guest review
Wir waren in der Nachsaison mit Kind im Hotel. Lage war optimal. Innenschwimmbad und damit verbundene Geräusche haben nicht gestört.Genuine Hotels.com guest review
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