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  • Carol Hotel Omaha
  • All hotels in Omaha, Nebraska, United States
All hotels in Omaha, Nebraska, United States
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1 room,  2 adults 
Adults Children
Room 1:

Carol Hotel Omaha - Omaha

41.20893, -96.09858
2 stars
4888 S 118th Street, Omaha, NE, 68137 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $84 $46
available on 05/22/13
Price Match Guarantee
3.1 948 5

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    Landmarks near Carol Hotel Omaha

    • Millard Hotels - Omaha 630 yards
    • Omaha, NE (MIQ-Millard) Hotels - Omaha 1.2 miles
    • Central Omaha Hotels - Omaha 4.0 miles
    • Fun-Plex Hotels - Omaha 4.1 miles
    • Westroads Mall Hotels - Omaha 4.2 miles
    • All landmarks in Omaha

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      "Great with two drawbacks" Reviewed by a Hotels.com guest on Feb 26, 2013

      My room's plumbing was poor. The water in the tub and the sinks drained too slowly, to the point that it could be unsanitary. Also, do NOT pull into the parking lot if you're pulling a trailer. The parking lot does NOT stretch all the way around, and there isn't enough room to back out a trailer if the lot is full, which it is for the most part. I recommend parking a rig with trailer across the street at the OfficeMax parking lot, where you have plenty of room to turn around if need be.

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      "Just down the street from the Opera." Reviewed by a Hotels.com guest on Feb 25, 2013

      Loved it! It was great to just walk down the street from the theatre & be at the hotel. No parking or traffic snarls to drive through. The staff was very friendly. The room was clean & comfortable, and the breakfast buffet was very good. I wish the cookies & milk would have been available after the opera but it got over too late. We will definitely stay at the Magnolia the next time we go to the opera.

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    Overview of Carol Hotel Omaha - Omaha

    Location.
    Carol Hotel Omaha is in Omaha (Millard) and area attractions include Fun-Plex, University of Nebraska-Omaha, and Westroads Mall. Additional area attractions include Omaha Community Playhouse and Village Pointe Shopping Center.

    Hotel Features.
    Carol Hotel Omaha has an indoor pool, a spa tub, and a fitness facility. Wireless Internet access is complimentary in public areas. There is a business center on site. This business-friendly hotel offers a restaurant and a bar/lounge. Guests are served a complimentary breakfast. Additional amenities include a children's pool, an arcade/game room, and laundry facilities. Onsite parking is complimentary.

    Guestrooms.
    The 163 air-conditioned guestrooms at Carol Hotel Omaha include coffee/tea makers and complimentary weekday newspapers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with premium cable channels. All accommodations provide desks and direct-dial phones with voice mail. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Carol Hotel Omaha, Omaha
    3.1 out of 5 Good (948 reviews)
    (Neighborhood average 3.4)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We arrived later - around 10:00 - and left at 6:00, so we saw only the lobby and our room. We left before breakfast was available. The room had been... redone sometime in the not-too-distant past so it looked quite nice and it was clean. There was a microwave and fridge - I only wish there'd been a coffeemaker! The bed was not too comfortable in my opinion (I've been spoiled by the next tier hotels with the pillowtop mattresses, I guess), but the person in the hideabed said it was quite comfortable. The bedding was missing for the hideabed, but that is easily overlooked by housekeeping when hidden in a drawer. since it was late, they were busy and the desk staff was skeleton, we just fetched it ourselves. The staff were very appreciative - and they were friendly on the whole. Reviewed by a Hotels.com guest on May 6, 2013

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Deluxe 2 Dbls w/ Sleeper Sofa

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
      or
    • One Sleeper Sofa Bed
    This room measures 335 square feet (31 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. A coffee/tea maker is provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Free Wi-Fi
    • Hair dryer
    • HBO
    • Iron/ironing board
    • Multi-line phone
    • Premium TV channels
    • Rollaway/extra beds available
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    Deluxe Room with Queen

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Queen Bed
    This room measures 260 square feet (24 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. A coffee/tea maker is provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Free Wi-Fi
    • Hair dryer
    • HBO
    • Iron/ironing board
    • Multi-line phone
    • Premium TV channels
    • Rollaway/extra beds available
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    Deluxe Business King w/ Sleeper Sofa

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King and One Sofa Bed
    This room measures 320 square feet (30 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. A coffee/tea maker is provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Free Wi-Fi
    • Hair dryer
    • HBO
    • Iron/ironing board
    • Multi-line phone
    • Premium TV channels
    • Rollaway/extra beds available
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    Deluxe Room with Two Doubles

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room measures 335 square feet (31 square meters). Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. A coffee/tea maker is provided. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.


    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Free Wi-Fi
    • Hair dryer
    • HBO
    • Iron/ironing board
    • Multi-line phone
    • Premium TV channels
    • Rollaway/extra beds available
    • Shower/tub combination
    • Voice mail
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-in time ends at: 1 AM
    • Check-out time is: noon
    • Early departure fee charged
    • Check-in time starts at: 3 PM
    • American Express
    • Discover
    • MasterCard
    • Visa
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 2
    • Pet maximum weight in lb is: 60
    • No rollaway/extra beds available

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Free Wi-Fi
    • Number of floors - 6
    • Restaurant
    • Swimming pool - children's
    • Swimming pool - indoor
    • Total number of rooms - 163
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • Shower/tub combination
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Direct-dial phone
      • Free Wi-Fi
      • HBO
      • Multi-line phone
      • Premium TV channels
      • Voice mail
      • Wake-up calls
    • Services
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Self parking
    • Spa tub
    • View more services
      • Arcade/game room
      • Complimentary newspapers in lobby
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business center
    • Computer rental
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Carol Hotel Omaha has a restaurant serving breakfast only. Room service during limited hours is available.
    Guests are offered a complimentary breakfast.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golfing nearby
    • Swimming on site

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Omaha, Nebraska, United States
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    41.20893, -96.09858
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    Area map

    A short guide to Millard

    A former town in its own right, Millard is now a neighborhood in southwest Omaha. It is mostly residential, but also boasts Village Pointe, an exclusive outdoor pedestrian mall.

    see all hotels in Omaha

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Millard - 600 yards

    1.0 - 3.0 mi

    • Omaha Millard Airport (MIQ) - 1.2 miles

    3.0+ mi

    • Fun-Plex - 4.1 miles
    • Westroads Mall - 4.2 miles
    • Omaha Community Playhouse - 5.6 miles
    • Village Pointe Shopping Center - 5.8 miles
    • University of Nebraska-Omaha - 6.0 miles
    • Joselyn Castle - 7.5 miles
    • Gerald Ford Birthsite Garden - 7.6 miles
    • Creighton University - 8.6 miles
    • Omaha Children Museum - 8.7 miles
    • Omaha Eppley Field Airport (OMA) - 12 miles
    • Lincoln Airport (LNK) - 42 miles
    All hotels in Omaha, Nebraska, United States
    Reviews
    • All (948)
    • Business (123)
    • Romance (32)
    • Family (136)
    • Friends (41)
    • Other (616)
    3.1 / 5
    Good

    Score breakdown (from 948 reviews)

    • 5.0
      (197)
    • 4.0
      (195)
    • 3.0
      (212)
    • 2.0
      (194)
    • 1.0
      (150)

    Average rating for:

    • Cleanliness
      3.2
    • Service
      3.2
    • Comfort
      3.3
    • Condition
      2.8

    Reviews: Overall

    • <Previous
    • Page 1 of 19
    • Next>
    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "None"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Bed wasn't made very well, I had cleaning supplies left in my room, used towels and wash clothes. I have visit before but this time I wasn't impressed with my recent stay.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Lelia
    US

    Carol Hotel Omaha - Omaha
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    Very outdated, and not so clean, but what do you expect for the price. The shower was dirty, but they offered to have someone come up right away to clean it.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "hotel stay"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    I booked online an had wanted a room with two double beds an got a room with only one. Then the sink backed up. An while i was in the shower getting ready for the night i noticed that their was part of a dried piece of soap still on the ledge for the soap. That was nasty. Also the room was very dusty. But glad they switched me rooms. The breakfest was […] not very appealing also. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Danielle
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    not friendly from desk crew; also breakfast not worth the walk to the breakfast area. Needs improvements, beginning with people skills at front desk. Had we not been tired would have gone somewhere else.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good
    "Better than I see on ratings"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I did NOT see any of the problems that others have reported. No bugs,no mold,and the people were just fine.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Arlene
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "Becht!"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    Why is it the staff can't recognize that the place is a dump and just apologize up front? Why put on a facade that this is operating like a normal hotel when so much is in disrepair? If it weren't for normal Berkshire people checking in I would confuse this place for something out of Hostel the movie.
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Brian
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent
    "Basic middle of the road hotel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    We arrived later - around 10:00 - and left at 6:00, so we saw only the lobby and our room. We left before breakfast was available. The room had been redone sometime in the not-too-distant past so it looked quite nice and it was clean. There was a microwave and fridge - I only wish there'd been a coffeemaker! The bed was not too comfortable in my opinion […] (I've been spoiled by the next tier hotels with the pillowtop mattresses, I guess), but the person in the hideabed said it was quite comfortable. The bedding was missing for the hideabed, but that is easily overlooked by housekeeping when hidden in a drawer. since it was late, they were busy and the desk staff was skeleton, we just fetched it ourselves. The staff were very appreciative - and they were friendly on the whole. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    2.0 / 5
    Fair
    "Not happy"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    One thing is there was a pool, but open at there time. On the door they gave the time it should be open, it was not the case. They use many excuses. We had a four year old that was disappointed. Thanks a million.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    5.0 / 5
    Outstanding
    "Good"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    The tv wasnt so good and the lamps not all was working
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Vivi
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "Wouldn't do it again"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    Would never stay here again. Hot tub was not working and was told they had no idea when it would be fixed. Wifi does not reach the third floor up. It didn't feel safe. on the pictures on the website, it appear they had a lot of equipment in the gym area. What they actually did was take a picture of the gym area against a mirror making it appear twice […] as big as it actually was.the price was cheap, but like the old adage says, you get what you pay for.I would never stay there again. Read more
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    Joe
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "Not satisfied"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    First off, here is a list of items that did not work just in my room alone: Telephone, heat, hot water in the sink, and the bathroom light. Nothing that is unbearable but it was uncomfortable and all those things should not be broke at once. And when notifying the manager he was very rude and blamed the guest (me) for not calling the night of and instead […] calling the next morning. So no type of reimbursement or remorse was shown. I used to work in customer care and he was very inconsiderate. Also when asked for a 800 number, was told by same manager they did not have one. Who prior to that gave me a card stating who to call above him. Which was the 800 number. I would most likely never stay here again and would not recommend. And for those who say "you get what you pay for" is not a true statement in this case because I stayed at a motel 6, two nights prior for just $5 more and it was a much more comfortable stay. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Olivia
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    An overall nice hotel super cheap rate. I wouldn't mind a few more $ per night so the owner could have more to work with on upkeep
    Genuine Hotels.com guest review
    Other trip
    Apr 30, 2013
    Julie
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good
    "It's O.K."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I have stayed here before, it's not the ritz, but it's not priced like the ritz. For the money, it's a relatively good deal. The breakfast service is sort of spooky, but for the price, I am surprised that there is any breakfast.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    The only thing that was good about staying their was the location. The lobby was nice, but that is wear it stopped, the building was freezing cold, it had an overwhelming stench of sigeret smoke, their wasn't any body at the desk most of the time, the breakfast was bad also, the only thing they have is biscuits and gravy and bagels every day. We will […] never be staying their again. Read more
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    Casey
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good
    "carol hotel"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    It's rundown - seen better days no doubt
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    Only as a last resort.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good
    "It is convenient for me because I have family clos"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    I had a few complaints, but they were promptly taken care of. I think its a shame they no longer offer a coffee pot in the room. You have to go to the breakfast room for coffee after 7 am and I usually wake up much earlier than that! It's good for the price.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Nancy
    US

    Carol Hotel Omaha - Omaha
    2.0 / 5
    Fair
    "OK for one night"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Easy to get on and off I-80, very close to places to eat. Stay included breakfast but choices of breakfast items was limited. TV remote did not work, shower was hard to figure out. It was OK for one night but won't stay here again on our frequent trips back and forth along I-80.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 14, 2013
    J
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good value for the price. I usually stay here whenever I make a brief visit to Omaha and will again in the future.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good
    "Over night stay"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    It was ok for the 1 night would not recommend any longer. Electric outlets were scary, not sure what would happen when I plugged items in. GFI wouldn't even hold a plug in. Wasn't the cleanest hotel I have stayed in. Breakfast was not very good.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Kai
    US

    Carol Hotel Omaha - Omaha
    2.0 / 5
    Fair
    "odor issues"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    The rooms and halls smelled musty and smoky even though it was a non smoking floor. The whole place looked like it hasn't been renovated for years.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent
    "Not a 4 star......."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    2 things the hotel claimed to have they did not have. 1 a Coffee pot in the room and 2 a lounge. These were on the site,claiming to be a 4 star hotel. Neither were provided. No coffee pot and no lounge. I was told the current management discontinued the lounge.. Makes it a 2 star in my opinion. Please have what you put on the site in YOUR hotel. Truth […] in advertising! Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    2.0 / 5
    Fair
    "Not what was advertised"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    Website says amenities included workout facility, free breakfast, free wi-fi and pool. What we experienced was a non-working phone in the room (and asked the front desk about the phone connection with no resolve), had bad wi-fi connection, if any, gym had only a few pieces of equipment (less than what was pictured on internet) and none of them worked. […] The pool had an over powering chlorine smell and had irritation in our eyes from it. The "breakfast" included hard biscuits, runny gravy, stale bagels and bread. It's a good thing my kids like cereal, but couldn't get anyone to refill the milk jug once it ran out. Very convenient location, though, with plenty of stores and restaurants close by, but for the price, it was not what was expected. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    Teresa
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "Never again"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Lady in front desk so unpleasant rude made comments that she didn't like kids...I checked in w/3kids. Not a very helpful person. And I think she is the owner.
    Genuine Hotels.com guest review
    Family trip
    Mar 30, 2013
    Karen
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "go somewhere else"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Room was horrible. Sink was plugged . Phone didnt work. Tv didn't show channel numbers so u didn't know what channel u were on. There was no channel guide. Light in bathroom flickered for one minute and finally stayed on. They gave us a plunger to unplug sink. They did not offer an apology let alone anything else.....never again!!!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good
    "Over night stay with friends"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Staff was very friendly the sink was slow draining and the bed was rather hard. But for a girls weekend it was fine--will probably go back in future.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    unknown
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "Don't bother--terrible hotel"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    When we arrived we were informed that the pool was closed for maintenance and wouldn't open for at least two hours. Not good, considering that was one of the main reasons why we booked here. And the hot tub was also out of order--repairs or something. Again, a huge disappointment. Our first room was on the ground floor, and two of the three lights didn't […] work. One didn't even have a light bulb in it. Can you say thorough cleaning???? They moved us to another room, and the baseboards were pulling away from the wall, and there was plaster everywhere. The outlets on the desk didn't work, so we had to get behind the bed and unplug the clock and lamp for an outlet. Breakfast was......I'm not sure you could call it breakfast. There were 6 bisquits for gravy, two cold cereals (one of them was out completely), bread for toast and bagels. The milk was out for the cereal. And we never once saw anyone check on the food to see if it needed replacing. Overall--you get what you pay for, but we will not be back. Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    Bonnie
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Mar 2013
    Tabitha
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "Terrible"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Our room was awful. There was hair all over the place, very dusty, the tv only had 10 working channels. The breakfast was gross and pathetic. For as big of a place as the hotel is, they really need some help and fast!!!!
    Genuine Hotels.com guest review
    Other trip
    Mar 19, 2013
    Lisa
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    everything was great except for the indoor pool/sauna area. the sauna was half depleted of water and would not turn on. after a long day out and about, we were really looking forward to this little bit of relaxation.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night family trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    Dylan
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good
    "Good breakfast"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The Carol hotel is quite old and run down. The pool and jacuzzi weren't in operation. However, it was very cheap and you get what you pay for. For the price the breakfast was great, but other than that, don't expect much unless you just need a cheap place to sleep for a few hours.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent
    "Carol Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I personally like this hotel. It is conveniently located close to my office and is also very close to I-80 and I-680. The staff are very kind and always available to help with whatever you need. The breakfast is always the same. It is not fair of me to rate that because I stay for a week at a time and therefore it is not appetizing to me but someone […] who is there for only a few days may like it and find it delicious. It seems as of late that there is always something in disrepair. The last 2 times I have stayed it was either the pool or the hot tub that were not useable. Overall it is a nice place to stay for the price. Read more
    Genuine Hotels.com guest review
    5 night trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent
    "quiet location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    we stay here often and will come back
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    r and m
    US

    Carol Hotel Omaha - Omaha
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a great stay I stayed the 5 days before at a days inn in council bluffs n the longer I was there the worse the service n the room cleaning because non existence this hotel was the opposite the longer my stay the better the service. I would recomend this one hands down.
    Genuine Hotels.com guest review
    5 night trip in Mar 2013
    Eleanor
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Mar 11, 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    2.0 / 5
    Fair
    "its just some towels"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Pool or room towels should always be there. Shouldnt have to beg
    Genuine Hotels.com guest review
    Family trip
    Mar 5, 2013
    michelle
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good
    "Clean comfy room"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    The room was nice and clean. The hallways and rest of the hotel looked kind of dingy. The breakfast was less than good, if you advertise a continental breakfast have a more than toast and bagels and cereal.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    hot tub was broke
    Genuine Hotels.com guest review
    Other trip
    Mar 1, 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good
    "OK for the money"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Cold hallways and dining area, very chintzy breakfast.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    krr
    US

    Carol Hotel Omaha - Omaha
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Carol Hotel Omaha - Omaha
    1.0 / 5
    Poor
    "POOR"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    The hotel was in poor condition, to begin with you can only use the front door of the hotel to in and out. That doesnt seem right in regards to safety, fire, etc. Secondly, the front window of a first floor room is broken out and the glass is on the ground. Also, the hotel sign on the building CAROL HOTEL, has several letters that are out. and or do […] not light up at night. The hallways, have a draft or chill in them. Lots of up keep needs to be done. The towels in the room are horrible, the are so rough you could rip your skin. The pool area was horrible, there is no way you could have taken a swim in the water as the pool was over flowing, the water levels were not according to the proper depth of the pool, which was a disapmnt has I had my daughters that wanted to go swimming. Then the 2 workout machines they provide were terrible looking nor did they look safe. I am an avid gym goer and that was a dispmnt too. In this day and age in promoting heathly and well being it was a a great dispmnt in this hotel from the breakfast to the the active life items.The breakfast they provide leaves something to be desired. No fruit,yogurt, peanut butter, muffins or rolls, donuts. The selection was very POOR. The hotel looks like it has great potiental, but with the people running and or owning the hotel leaves something to be desired. It seemed as thou they dont care. Then to top it off, I was double charged for my stay. Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US
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