All hotels in Omaha, Nebraska, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here4888 S 118th Street, Omaha, NE, 68137, United States of America, ‏‎800-491-6126
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2.4 / 5Fair

Score breakdown (from 841 reviews)

Average rating for:

  • Cleanliness
    2.7
  • Service
    2.6
  • Comfort
    2.6
  • Condition
    2.2
  • Neighborhood
    3.4
1.0 / 5Poor
"They had a pool but was closed down. No breakfast."
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
I have pics of my experience. Too much to write about.
Genuine Expedia guest review
Other trip Aug 18, 2014
A Traveler
US
1.0 / 5Poor
"avoid this place"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
the were remodeling the hotel when i book in i not very fancy but there did not care about the people around
Genuine Expedia guest review
Other trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Easy to find since its right off the interstate"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I thought it was a really nice hotel for the price. I was very impressed. It was in a nice area also and in a easy location right off the interstate.
Genuine Hotels.com guest review
1 night trip Jul 29, 2014
A Traveler
US
4.0 / 5Excellent
"Conveniently located"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Great price and location and very clean awesome friendly staff.
Genuine Expedia guest review
Other trip Aug 8, 2014
jack
US
3.0 / 5Good
"Very cheap- and you get what you pay for"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
They don't still include continental breakfast or the indoor pool, but they don't tell you that till you get there. Rooms are uncomfortable and run down but if you're wanting a cheap stay then this suits your needs.
Genuine Hotels.com guest review
1 night trip with friends Aug 3, 2014
Dan
US
1.0 / 5Poor
"Do not stay here if you want nice place"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
THis is obviously and older hotel in need of many reapirs and upgrades. Pool is not open, no complementary breakfast of any kind. Room smelled like wierd cleaning products, carpet was old and disgusting, fridge had a smell and got on my pop bottle that I left in it overnight and had to wash it to be able to drink it. TV was junk and hurt my eyes to watch, colors were off and looked like it should be watched with 3D glasses. Remote had no back to it. TV had broken buttons. Desk chair was a normal hard back chair and not pleasant to sit in. Mismatched pillow, one really small and one bigger, not in great shape. The smell of the cleaning products or whatever was in there to maybe mask the smoking was overpowering and gave me a headache just breathing it all in. Considered a few times leaving and going to find another place to stay but it was late and just figured I would get it over with. Should have left.
Genuine Expedia guest review
Other trip Aug 7, 2014
troy
US
5.0 / 5Outstanding
"worked great for half the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Although the pool and hot tub were out of service and were looking kind of scummy, I didn't stay at the Carol to play at the hotel. I used it as a base for a convention and paid half the price I would have if I had stayed on site. This is a bare bones type hotel that is easy to find and easy to use if you aren't looking for a lot of extras. The bed was comfortable, the room was clean and the fixtures sparkling. So, I will stay here again when I return to Omaha should the location for my next convention adventure in Omaha be close to this hotel.
Genuine Hotels.com guest review
3 night trip Jul 31, 2014
Kathy
US
1.0 / 5Poor
"Terrible experience, doesn't qualify as a Hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Dirty, wifi didn't work, TV remote didn't work, phone didn't work, exposed board with nails at head board, pool out of order, no breakfast.......terrible place. I couldn't stay. Had to go to a better place. They are still trying to charge me even though I didn't stay. The Carol Hotel shouldn't be recommended to unsuspecting customers.
Genuine Hotels.com guest review
2 night business trip Aug 2, 2014
A Traveler
US
1.0 / 5Poor
"False Advertising- Carol Hotel- terrible"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Vacationer beware, they falsely advertise breakfast, but offer none. They take advantage of offering services they don't provide. They lie about what they advertise and and say hotels.com will not remove misleading info. Elevator is rickety and no certification is displayed. They post signs that the pool and breakfast had recently been taken away but they have not provided these amenities for years. Management is not good. If u are ok getting ripped off and like to feel uncomfortable with the hotel staff watching your every move, ( they wander around and watch u) then u will be fine. The beds were fine. The false advertising really turned us off.
Genuine Hotels.com guest review
1 night trip Aug 3, 2014
A Traveler
US
2.0 / 5Fair
"Run down hotel in need of complete renovation"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
couldn't open the door of the first room, second room was under renovation, finally the key worked in the third room. Basic, old style TV, seedy, wouldn't recommend unless price is the only objective.
Genuine Hotels.com guest review
1 night trip Aug 2, 2014
unhappy from Chicago
US
2.0 / 5Fair
"Cheap if you don't mind walking to the desk repeat"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Pretty dirty hotel..comforter was all stained up...pull out couch was full of crumbs and crackers when I opened it for my son. The rooms window for some reason had been left open and the window itself was broken. Also six floors and only one working ice machine
Genuine Expedia guest review
Other trip Aug 6, 2014
cheap
US
1.0 / 5Poor
"Rundown hotel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Broken fixtures and sofa bed, cig burns in non-smoking rm, dim and smelly hallways.
Genuine Expedia guest review
Other trip Aug 5, 2014
Jeff
US
3.0 / 5Good
"Not to bad for how cheap it was."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
for the price of money and spend not too bad but hey u get what you pay for.
Genuine Expedia guest review
Other trip Aug 4, 2014
A Traveler
US
1.0 / 5Poor
"Carol hotel Omaha"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
No pool as listed, No continental breakfast as listed, dirty tub drain broken, carpet stains. General very poor condition. Hair in the tub from previous occupants. Would not stay here ever again. Staff did not seem to care.
Genuine Expedia guest review
Other trip Aug 4, 2014
Mark
US
2.0 / 5Fair
"Glorified flophouse"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Property looks OK from outside but head inside and you can tell it is in a state of rapid decline. We were rudely greeted at the front desk. The pool was closed, breakfast had been discontinued the day we arrived, and people hung out in stairways. Good price though if you just want a bed for the night.
Genuine Expedia guest review
Other trip Aug 2, 2014
MissSpelling
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was ok just slept here didn't stay to long in hotel room
Genuine Expedia guest review
Other trip Jul 28, 2014
A Traveler
US
2.0 / 5Fair
"OK for a cheap sleep and shower hotel."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Trying to go for the most inexpensive night's stay left me a little disappointed because I usually stay at the large chain hotels. Thus being said, I still had my moneys worth...a clean room and a hot shower in the morning. The basics were there, a few issues with the elevators and no air conditioning in the hallways were a let down. The staff were basic check in and check out quick/easy, the housekeeper on my floor in the morning was working hard and I thanked her for a clean room. Just know what you are getting for the price...there are zero amenities and no breakfast as of the 25th of July. For a basic room and to sleep and shower it is fine.
Genuine Expedia guest review
Other trip Jul 27, 2014
Anna
US
3.0 / 5Good
"You get what you pay for!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The rooms "seemed" to be clean upon entry but with closer inspection there was a powder behind the headboards of both beds! Popcorn kernels all over the floor, papers inside the pullout bed, a busted lamp and the alarm clock didn't work! Upon booking my room it stated it offered a complimentary breakfast, upon arrival there was a not stating that as of the next day this wasn't the case! The security of the building was non exsistant, definitely pay more and stay somewhere else!
Genuine Expedia guest review
Other trip Jul 27, 2014
kate
US
1.0 / 5Poor
"Don't stay there."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
No pool no breakfast, huge hole in the ceiling over shower,midgets crawling in the garage can outside the hotel backdoor.
Genuine Expedia guest review
Other trip Jul 27, 2014
A Traveler
US
1.0 / 5Poor
"Terrible all around"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Was unclean. Also doesn't offer advertised amenities.
Genuine Expedia guest review
Other trip Jul 27, 2014
sarah
US
3.0 / 5Good
"omahahaha"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
not much
Genuine Hotels.com guest review
1 night trip Jul 10, 2014
A Traveler
US
4.0 / 5Excellent
"vacation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Pool was broken but tge staff was very accommodating. We enjoyed our stay and would come back.
Genuine Hotels.com guest review
3 night family trip Jul 18, 2014
krystle
US
1.0 / 5Poor
"Not at all as advertised online"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Checked out after one day because of condition of room, soiled carpets in hall and room, clogged lavatory drain, stained furniture, missing tiles in bathroom to name a few. Part of hotel was closed off. Advertised services (fitness room and swimming pool) unavailable. Breakfast substandard - only cereal, toast and one pot of coffee functional.
Genuine Hotels.com guest review
6 night trip Jun 14, 2014
Mary
US
2.0 / 5Fair
"Last ditch attempt"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
This place looks like a neglected clarion hotel. In fact, they call it the carol inn because they could use the same letters on the side of the building . Badly needs a good paint job, maybe buy some towels. Old old carpet and toilets were older.
Genuine Hotels.com guest review
1 night trip Jul 19, 2014
Mike
US
4.0 / 5Excellent
"This is a good value for your money"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I spent about $50 per night for a room with a king bed and an additional sofa bed. Bathroom and bed was clean. It's an old Clarion hotel. Rooms are specious, but old. drawer handles are broken and it had an old CRT TV. When I travel for work and stay at places like Sheraton the rooms with the same size and modern amenities are around $200-300 per night. Considering that, this place is a good return for your money. On expedia they have a spa, pool and an exercise facility listed, but they were all closed. (didn't bother me since I never use those). Also on expedia they mentioned that they provide hot breakfast, but that was not the case. They had frozen waffles, bagels and a toaster available. (It worked for me since you can't expect much for $50) Finally what I can say is most reviews are not realistic. For $50 per night you get a good, clean place to crash for the night. If you spend more you might find better hotels. This is not the place for your honeymoon, it's just a place to crash when you are on the road.
Genuine Expedia guest review
Other trip Jul 21, 2014
Dan
US
2.0 / 5Fair
"You get what you pay for"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
It's the cheapest stay in town for a reason. My room stank like bleach so heavily that it made it hard to breath. The toilet seat wasn't the right size for the bowl so when I sat on it... not good. On the plus side, there was a fridge and microwave in the room, the sheets were clean, bed was firm and the clerk was nice enough. I'll probably go with a Super 8 next time though..
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
US
3.0 / 5Good
"it was Okay."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
After reading previous reviews, I was skeptical about staying here, but the location and the price was right. the room was a bit dark, but the furniture has been updated, the chair at the desk was stained however. the soap was still in the dish from previous cutomers but the bathroom looked clean and the towels were clean. The bed was fine. I just don't sleep well away from home.
Genuine Hotels.com guest review
1 night business trip Jul 10, 2014
A Traveler
US
1.0 / 5Poor
"Dump"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
This place is a dump. There were some good, bad and ugly aspects I would like to point out though: The GOOD - It is cheap! The cost of the room is about 2/3rd of the next available hotel. The location is good. It is close to highways, stores, restaurants and businesses. They accept pets. The BAD: Nothing works!!! The pool and exercise rooms are closed; The elevators are dark and haunting; The breakfast is nothing to write home about even though it is "free" and you cannot take the food out of the self-serving location (I would not dare call that a restaurant). There is only 1 ice machine in the entire building that works; The vending machine does not work; The carpets are old, dirty and smell of mildew; The whole hotel is dark; They leave equipment like unattended ladders in front of the building that look like an accident ready to happen. That is just to name a few things that are bad The UGLY: The staff doesn't give a darn if you are a happy customer or not. Their customer service acumen is non-existent. The owner sits behind the front desk looking half asleep and unapproachable. There was a young family that checked in and immediately checked out because they were so disgusted at the filth. The interior looks rundown and they don't seem to care. In summary, the place was cheap. I was on a razor thin budget and this place was affordable. In retrospect, I would have paid the extra money a night and stayed somewhere else.
Genuine Hotels.com guest review
7 night trip Jul 6, 2014
Jett
US
3.0 / 5Good
"Omaha Trip"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel meet its needs - place to sleep before traveling West. The check in person was not very knowledgable of the surrounding area and room looked old, but bed was nice and room was clean.
Genuine Expedia guest review
Other trip Jul 15, 2014
Kevin
US
2.0 / 5Fair
"Just a bed"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel was like stepping back into the early 90s. Everything is old and barely works. Staff is inattentive, breakfast is terrible and amenities do not work.
Genuine Expedia guest review
Other trip Jul 13, 2014
A Traveler
US
1.0 / 5Poor
"Danger stay away"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I will never stay there again. Rooms are nasty. Service is horrible. No security what so ever.
Genuine Hotels.com guest review
1 night business trip Jul 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Cozy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was a very nice room for the price I paid. Honestly one of the better hotels of my current trip I'm on.
Genuine Hotels.com guest review
1 night business trip Jul 8, 2014
Scott
US
3.0 / 5Good
"Cost effective for a brief overnight"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
An affordable place to stay. Kind staff but service is minimal because the hotel is really getting worn down. Maintainance has not been a priority. Not filthy but lots of places need repainting, plaster, shower fixture replacement and such. Plenty of places to eat in the area & part of a quiet office park rught of I-80. Breakfast was the usual continental budget lodging spread. If you are looking for a low cost place to simply lay your head this is "fine".
Genuine Hotels.com guest review
1 night trip Jul 6, 2014
Joel T.
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Definition of a flea bag hotel. Clearly this was a Clarion Hotel at some point, but was abandoned and is now 'Carol Hotel', and hasn't been updated since. Everything in this place looked 10+ years old. None of the furnishings I the room matched, the vanity light didn't work. I thought the elevator was going to break every time I got in it. I would only suggest this hotel if there is no where else to stay and you only need a bed to crash for the night.
Genuine Hotels.com guest review
1 night trip Jul 3, 2014
Charlie
US
1.0 / 5Poor
"Worst hotel/motel I ever stayed in by far"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Fridge had so much ice in it there was no room to put anything on shelf, staff expected me to move it to the bathroom to unplug it. Mold throughout, phone did not work, no coffee pot, false advertised pool/hot tub. There is one but no intentions of ever filling it. Rude staff and manager unwilling to make things fair.
Genuine Expedia guest review
Other trip Jul 7, 2014
retired Army
US
3.0 / 5Good
"Past it's prime"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel appears to be going out of business. I have no idea if this is true or not, but it used to have facilities and no longer does (pool, spa, and exercise room), everything about it appears old, and the first room we were in - which, to be fair, we got at sale rates - appeared to have previously held furniture that was no longer present. The staff was adequate, our toilette overflowed and when we could not fix it with the plunger they gave us they moved us to a slightly nicer (more completely furnished) room free of charge.
Genuine Expedia guest review
Other trip Jul 6, 2014
Andrea
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The tv remote wouldn't work I took it to desk clerk said batterys were in wrong and went back to the room to check it out and still didn't work back to the clerk and he changed batterys which worked changing channels would lower the volume but not raise the volume Got my computer out and plug in booted it up I got connected to the wi fi there but could not get on the internet then it would then was very slow No much to say about there breakfast either Thought the room was clean and comfortable except the room smelled of stall smoke which was suppose to be a non smoking room Sorry the wi fi was almost as fast as the old dial up internet I'm rooming else where no what price they are offering
Genuine Expedia guest review
Other trip Jul 4, 2014
Dick
US
4.0 / 5Excellent
"great hotel staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
staff knew area,could direct you to sights and places like banks and pharmacies gave excellent directions to hotel,stayed up until you got there in early mornings if you needed directions from somewhere
Genuine Expedia guest review
Other trip Jul 4, 2014
A Traveler
US
1.0 / 5Poor
"This place is a pit..."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Nothing works: the pool, the spa, the exercise room, the room phone, the WiFi, etc. Breakfast was a joke. Too much money for a run down place like this.
Genuine Hotels.com guest review
1 night family trip Jun 28, 2014
David Brown
US
2.0 / 5Fair
"No pool, spa, food service or adut beverage."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Maintenance is needed everywhere. It looks like you are trying to collect as much revenue as possible before you demolish the building. I stayed here 10 years ago. A big difference in 10 years
Genuine Hotels.com guest review
1 night trip Jun 28, 2014
Steve
US
1.0 / 5Poor
"Terrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
No pool, smelled, dirty, terrible staff and continental breakfast
Genuine Expedia guest review
Other trip Jul 1, 2014
sarah
US
2.0 / 5Fair
"Terrible bed"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
The bed was hard as a rock, the sheets were so old that they wouldn't stay on the mattress. I can see why it was so cheap to stay there, because I got what I paid for.
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
US
1.0 / 5Poor
"Wouldn't ever stay there again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
There was hair all over one of the pillows. The chair and the bed ruffle was stained. I waited 5 minutes at the front desk for someone to help me and the carpet in the room was sticky. It definitely was not a nice place to stay.
Genuine Hotels.com guest review
1 night trip Jun 26, 2014
A Traveler
US
2.0 / 5Fair
"Old hotel."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We booked a king bed with sofa bed. When we got there, it had been raining a lot & 1/2 of the rooms were leaking. So they gave us a double bed with chair, but refunded the price difference in the rooms & offered a full refund if we wanted to leave. It's a really old hotel...probably used to be really nice. It's ok for a quick nights sleep when there's nothing else available, but other than that, I wouldn't recommend.
Genuine Expedia guest review
Other trip Jun 27, 2014
Amanda
US
2.0 / 5Fair
"Well, 'ick' is the best I can come up with."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Wednesday night, ghost town...no staff at the front desk or anywhere else. Took me 10 minutes and knocking on a perturbed "general manager's" door I had to seek out in order to check in. This is a hotel that was once nice, I presume, when it was a Clarion Hotel. Now, not so much. It is poorly maintained, dirty, ick. On Thursday morning, no one was at the front desk for checkout either. There was a sign for 'breakfast' where I thought I might fill a cup with bad coffee, but no...a deserted hallway led to a dark corridor which led to a dark and empty dining room. Weird. Wouldn't stay unless the alternative is the streets...
Genuine Expedia guest review
Other trip Jun 27, 2014
Greg
US
1.0 / 5Poor
"Dont recommend."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The hotel was so dirty that we didnt want to touch anything. There was a storm the night we stayed and the ceiling leaked. The phones didnt work, so we had to go downstairs to report the leak. When we asked for a different room, they said they were all that way. We asked for a refund and went and stayed at a different hotel.
Genuine Hotels.com guest review
1 night trip Jun 20, 2014
Brenda
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
This trip was for a family reunion.One of the reason I chose this hotel was because of the pool, since some of the family were traveling with children. We wanted something that the kids could do when the adults were tied out. The first thing we saw when we arrived was a signed that said "out of order pool and exercise room" We wasn't happy, but we still checked in. Upon arriving at the door of our room, the first thing I was hit with was a strong order of urine. After opening the door we saw that thing in the room were old and worn. The toilet seat was broken in the bathroom and someone had left tissue in the toilet, as if someone had used it without flashing. All the other rooms were in similar conditions. We all requested our money back, and we all checked out.
Genuine Hotels.com guest review
4 night trip Jun 19, 2014
Patterson
US
3.0 / 5Good
"Adequate"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Clean room, furniture old, but good for a night's stay.
Genuine Hotels.com guest review
1 night trip Jun 19, 2014
Carol
US
3.0 / 5Good
"met my needs, but nothing special"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
it was nice to find an affordable hotel room during the college world series. and it's been said before- you get what you pay for. there was an annoying sound that kept me up at night, at first I thought it was a floor buffer but found out it was the refrigerator! this was something that I didn't even use, as I didn't need it at all. I found out where breakfast was just after checking out, it wasn't well marked. just a sign near front desk and nothing more specific as to where.
Genuine Hotels.com guest review
1 night trip Jun 20, 2014
l.e.
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Not a great place wouldn't stay there EVER again
Genuine Hotels.com guest review
1 night business trip Jun 18, 2014
A Traveler
US
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