"This is what you get for only spending $41/night."
The bed was extremely uncomfortable and the pillows were awful.Genuine Expedia guest review
"Carol Hotel Review"
From the outside this looks like a decent hotel, even from the front desk it looks decent. Beyond that it was just dirty and dilapidated. The curtains in the hallways were hanging half off the rod. The carpets had white stains all over them. The ice chest on our floor was just gone and the dirty floor and hoses were left exposed. The elevators gave […] a rough ride. Getting into the room the first thing my husband did was run his hand across the top of the dresser and came away with a handful of dust, then he checked the wall art and tufts of dust fell off the frames, the hand towel in the bathroom was not changed out, it was dirty. The window in the room was stuck open with no screen. My husband forced it shut. The bed was all wrinkled, The pillows were tiny. There was a white powder all along the wall behind the bed. Who knows what that was preventing against. The walls were paper thin so I got the hear the woman speak very reasonably with OnStar till she got off the phone and started ranting like a sailor about her stolen car. Then to cap it off, I was in a non-smoking room, when I turned on the bedside lamp, the lip of the lamp had a snubbed out cigarette and ashes all around it. And cherry on top, I got to listen to my husband make snide little comments about my choice in hotels for the entire evening. Read moreGenuine Expedia guest review
"not the best."
very old everything. took us forever to find because it use to be under a different name.. ugh.. nice employees thoughGenuine Hotels.com guest review
"close to shopping/restaurants- Horrible Management"
The location was good- close to many restaurants, fast-food, shopping, Wal-Mart, and groceries. The condition of the hotel was satisfactory considering the reasonably priced room rates. Nothing fancy or too impressive, but not bad for the money. The worst thing about the hotel was the owner. He was at the front desk in the main lobby yelling and using […] profanity at a dissatisfied customer. He told her to sit down and shut-up and then he flipped her off. I was shocked and appalled at such inappropriate and unprofessional behavior, worst part being, I had my 3 yr old right there with me, witnessing it all. That bad experience was enough to make me never want to stay there again. It was a horrible way to treat your customer. Read moreGenuine Hotels.com guest review
Had to wait for desk staff to show up to check in. Breakfast was OK but not as good as most. TV did not work very well, very poor picture and no sound on some channels and was told by hotel staff that was normal. But the price was pretty good.Genuine Hotels.com guest review
"Not bad for the price"
This place is pretty affordable if you are looking to save some money, good location if you need places to eat, or shop..I was there for a whole week while working in Omaha. Room was clean, house keeper very polite. The man at the front desk, not too friendly but I guess that's just his attitude... The breakfast that they provide is a joke, not worth […] waking up for.. Laundry room needs major help... Pool stinks... Well I guess you get what you pay for.. So overall I'd give it a 2.5 Read moreGenuine Hotels.com guest review
For the price it was outstanding. We wanted something dirt cheap and a bed to sleep on and it worked great for what we payed.Genuine Hotels.com guest review
The hotel didn't match up to the online description. Yes there was a spa, but it was just an unclean pool. Yes there was a workout room but it only had 3 cardio machines. Yes there was free breakfast, but it was not a hot breakfast. The room was okay but was very stuffy and smelt like smoke even tho it was a non smoking room.Genuine Hotels.com guest review
the rooms were dirty the carperts were old and dirty needs to be cleaned up. the breafast had just bagels and nothing else would not go backGenuine Expedia guest review
"friendly but sticky"
everything in the room seemed sticky. Staff was friendly.Genuine Hotels.com guest review
"Close to where we were going"
Will not stay again. Didnt get one of the rooms i paid for and vending machine didnt work. Peices of the pool was in the pool and hot tub didnt work and it was like a baby pool more then a hot tub.Genuine Expedia guest review
The room smelled like cat urine.. My fridge didn't work and had mold in it. Carpet was nasty and peeling apart from wall/floor. Hallways smelled. Cobb webs in my room on walls. Never again go thereGenuine Hotels.com guest review
Rooms not very clean. Blood on the walls, bed, and curtins in our room. Hair in the towls. Some kind of mites in the shower. Really needs cleaned.Genuine Hotels.com guest review
"ok for sleep"
This hotel was just ok. For the price it was good for a night stay. Could use updating and a lot of the light bulbs didn't work. Water in the vending machine would've been nice since not everyone likes to drink tapwater. But overall I would stay for 1night to just sleep if I'm not spending a lot of time there.Genuine Hotels.com guest review
"Close to the zoo!"
It was good. Got to get some good food and spend all day in the zoo!Genuine Hotels.com guest review
"Inexpensive for a reason..."
This hotel is cheaper than some other hotels in Omaha, and it didn't take long to find out why. The landscape didn't look appealing, and the entrance to the hotel was dirty. Should have been my first sign. The attendant was nice, but the room looked very out of date. The shower head was broken. The towels were dirty with hair from past guests on them. […] I went to exchange the towels, and the towels they gave me were stained. There were missing light bulbs, and the ceiling had cobwebs. The bed was not comfortable, and the TV was very old. It seems like there just needs to be a serious investment in the hotel, by its owners and managers, financially and maintenance-wise and the hotel could be a lot better. It's in a good spot because of the access to the highway, but other than that, there's a lot of work that needs to be done. Read moreGenuine Hotels.com guest review
"Hotel near the Interstate"
The room was clean. The shower head was mostly broken. The clerk was pleasant. The plugs in the desk were broken. The price was O.K. It was fine for my needs but I would not take A friend with me. The A/C was a little weak.Genuine Expedia guest review
"Would not pay full price"
It was Ok but nothing to brag about.Genuine Hotels.com guest review
"Carol Hotel Omaha"
The HOTELs.COM info was not correct... there were NO coffee pots in the room. NO restruant in the hotels. NO hot breakfast with eggs, etc. also NO internet connection in the rooms. and the weight room consisted of a tread mill and stationary bicycle. Outside of that initial shock, the hotel was clean, they were accomodating. they did give me a large […] amount of coffee and orange juice to take to my room... the LOCATION was great for the quiet we required and very close to the Interstate. Read moreGenuine Hotels.com guest review
"This place sucks"
there is no WiFi, the lights in my room didn't work, the air conditioner didn't work, the whole place smelled like a old folks home, we let the guy behind the register know about what was going on and all he said is you get what you pay forGenuine Expedia guest review
"It was a nice place"
We had a good time at the zoo and the mail and the food was all good toGenuine Expedia guest review
"Super for the price of $41.00"
My room was spotless and had all the extras of a expensive hotel (fridge, microwave, blow dryer, iron and board). Wifi didn't work in my room but again thats typical for the price. Just happy to save money!Genuine Hotels.com guest review
It looked dirty, but the hotel was nice. Good breakfast.Genuine Hotels.com guest review
If you're on a buget and need a place to crash for a night then this is fine. It had an old smoke smell, but the price is very reasonable for the last minute traveler. I was skeptical after reading previous posts. If you want to be pampered in luxury, then this isn't a good choice for you. Otherwise it is a good deal. --Someone who has stayed in hoffifyingly […] bad hotels in the past. Read moreGenuine Expedia guest review
It smelled bad and there were stains in the carpets. Didn't seem like they had washed the bedding in a while. I stood at the front desk for ten minutes waiting for the clerk to walk up and see if my room had been cleaned before I checked inGenuine Hotels.com guest review
No working phone or refrigerator.Genuine Hotels.com guest review
I have never been to a 2 star hotel that was this nasty. first room I was in had part of the ceiling falling in, dust and grime everywhere, busted toilet seat. New room was worse. busted toilet seat, door knob to the bathroom was busted and hanging off the door. stains, diet, half melted microwave with no glass to set a plate on, found garbage under […] the bed skirt when we were looking for the tv remote. ecstatic equipment was broken, pool after equipment was broken along with pool chairs. my son found a rusty bent coat hanger in the ground at the top of steps...... AVOID THIS PLACE! Read moreGenuine Hotels.com guest review
Dirty Poor condition Poor staff Faults advertising, no hot tubGenuine Expedia guest review
I was very disappointed ...there's was no free breakfast the free wifi was only in the Loby area there was no coffee maker in the room as stated. The rooms where hot nd humid.Genuine Hotels.com guest review
The room was so hot, even with air on 60. Even though I confirmed my reservation a couple days before they did not have my queen size smoking room and said they could give me a smoking room with double beds but it would be an upgrade and cost me more money.I refused. The room had no none of the amenities and I had to keep going to front desk for different […] things Read moreGenuine Expedia guest review
Our first room was AWFUL; sheets dirty, clothes rack falling of the wall & smell old. They switched us to a new room & it was better, but the door handle was broken. We only stayed here because we needed something inexpensive, since we had spent so much on airfare due to a death in the family. We will never stay there unless the hotel gets a good u […] pgrade. Read moreGenuine Expedia guest review
No wifi at hotel.Genuine Hotels.com guest review
"Do not stay here!"
A/c didn't work, phones didn't work, pool was locked abd hot tubs were drained, and wifi didn't work. This was the worst hotel I've ever stayed at and I wouldn't recommend it to anyone.Genuine Expedia guest review
We stayed here one night, with a 2.8 rating I should have known not to stay but the price was right. The hotel room needed dusting, the beds were clean but the room was dark and outdated. They did have a pool however, the area around the pool had clumps of hair and ponytail holders.The hot tub had only an inch of water in it and it looked like it has […] not been working for some time. If there was a cancelation policy I would have looked for a different hotel. Read moreGenuine Expedia guest review
I was not impressed with our stay. The manager on duty did not explain anything, we only had 1 wash rag in our room and had to ask for another one. The hot tub was out of service, also the elevators did not work properly, they would get stuck on floors. Our beds were not comfortable. Every time I tried to call down to the desk to ask when breakfast […] was, no one answered. When I woke up the next morning to go down to get breakfast, I seen that there was a grill/restaurant in the hotel, which would have been nice to know, because we probably would have eaten there. Read moreGenuine Hotels.com guest review
"Carol needs some attention!"
Sad, run-down hotel. Dark cafe, murky pool, missing ice machines, partying in the back parking lot and an abrupt owner (yet nice desk staff). Rooms were a good size, but promised tea/coffee maker was missing, wi-fi was only in the lobby and a very weak signal. This place could be amazing....but it's not.Genuine Hotels.com guest review
"Smelly and unclean rooms, pool cold, broken hottub"
This hotel was nasty. Looking at other posts on trip advisor it looks as the pool and hottub have been broken for a very long time. Stayed here for one night because it was cheap. In my opinion they should pay people to stay here. Sleeping in the car for the night would have been more comfortable. The hotel says smoke free but people were smoking down […] the hall, people are cooking food on hot plates in there room, and this made the hotel stink. We complained to the front desk and they didn't care. Read moreGenuine Hotels.com guest review
"Double for the price of a Queen."
Hot tub was down yet again (last rites required per staff), deluxe rooms are all double beds(58" wide, I measured), not queens as stated in rate quotes, but do have fridge/freezer, iron (w/ board), & hair dryer. The free in room WiFi worked well at about 3.5mbps. Continental breakfast is available 7-9 am & best skipped unless you like well thawed generic […] toaster waffles & bitter orange juice from a can. They do have Philly cream cheese for the bagels but no fruit unless you count the 2 flavors of jelly. The Carol is a former Shereton (w/ Playboy Club) & Clarion before closing the: Ballroom, lounge & restaurant to become the Carol. Still a good place for the budget minded. Read moreGenuine Expedia guest review
"dirty and unprofessional- never book this motel"
The Carol Hotel is one of the worst hotels in which I've ever stayed. It's filthy, maintained poorly, and the staff is very rude. horrible, and unprofessional manager. avoid this hotel!!!Genuine Hotels.com guest review
Good for the price. Rooms were dirty but was under renovation. We switched rooms with no problem. Good for the priceGenuine Hotels.com guest review
"Its a cheap hotel but Ive seen worse."
Kinda run down, smells a little musty. There was a bucket of ice cream in the freezer in the room which leads me to believe they dont thoroughly clean. Its a cheap hotel and the old saying is true, you get what you pay for! They do have an indoor pool which is coo but dont allow anyone who is not staying at the hotel to swim with you. I have stayed […] at this hotel before and probably will again but its gross. Read moreGenuine Hotels.com guest review
"not a good stay"
hot tub was out of order the whole time we were there fri afternoon-sun afternoon halls were stained very badly had to move rooms because the room they started us in wasn't what we reserved got woke up in the middle of the night because someone burnt something supposedly front desk was rude couldn't give me info on malls said to look it up and was rude […] to other customers arguing with them in front of other customers I will not be staying there again and I plan to visit Omaha in the near future Read moreGenuine Hotels.com guest review
"Had to ask for room to be cleaned."
Whirpool not working & hasn't for months. No WiFi in rooms except in lobby. Missing light blubs out side. Terrible smell on entire 1st floor. Only 2 ice machines, 2nd & 6th floors.Genuine Expedia guest review
The main issue I had was the television. Most of the channels seemed to fade in clear and then out to somewhat clear. One of my favorite channels would come in for 30 seconds then go out completely for 5 seconds (with a buzzing noise). The remote in one of my rooms would not allow me to enter a channel. I had to channel up or down manually to change […] channels. It appears that the hotel needs to up the power to each TV and check it's equipment. Read moreGenuine Hotels.com guest review
"not the vacation of ours dreams"
When we walked in the room it smelled awful. The drywall was damaged on the wall in more than one spot. The pool area was crowded and the hot tub was dry. Breakfast was a long wait with everything needed to be toasted and only one toaster in the whole hotel. This hotel is not recommended by us.Genuine Expedia guest review
"Convenient, but low-end"
Check-in was quick and convenient. The check-in clerk was courteous but particularly friendly. The room was clean and tidy. A routine check for bed bugs showed no evidence anywhere. The mattress was comfortable and in decent shape. It is apparent that the management is in the process of renovating the rooms, because a number of items showed signs of […] recent upgrades. The carpeting was in okay condition, although obviously used. The wallpaper looked like it was in very good shape. The shower surround had been recently regrouted and was mostly clean, although it appeared dated. Sink and fixtures were in good shape. Age and deterioration showed in places like the paint-chipped door frame. The fan vent cover in the bathroom was covered in fuzz. The bathroom ceiling sported a very bad drywall patch job. Chrome fixtures were covered in calcium and hard water scale. Tile work in the lobby floor area was extremely poorly done. If you're going to remodel, spend just a little more and do it right! The one place that was very nicely appointed was the restaurant/dining area. It has obviously been recently remodeled, and they did a good job. The continental breakfast consisted of bagels, toast, juice, milk and cereal. Overall, the hotel was worth the price we paid. The hotel is convenient to I-80, so it worked very well for us. Not bad for a one-night stay! Read moreGenuine Hotels.com guest review
"Decent hotel for price."
It was an alright hotel, but some things could be improved. We waited at the front desk for about 5 minutes for someone to check us in and had to go find an employee.Genuine Expedia guest review
"not well maintained, very limited breakfast"
not well maintained, very limited breakfast, no wireless internet signal in room, whirlpool was out of order, pool was not clean, TV signal was poor, no coffee maker in roomGenuine Expedia guest review
Was cheap but probably would not stay there again.Genuine Hotels.com guest review
not at all satisfied with our stay here, hotel was dirty and not very well taken care of. Would not recommend going here.Genuine Hotels.com guest review
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