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Located in Omaha (Millard), Carol Hotel Omaha is close to Oak View Mall. Additional area attractions include University of Nebraska-Omaha and Fun-Plex.
Carol Hotel Omaha has an indoor pool, a spa tub, and a fitness facility. Wireless Internet access is complimentary in public areas. There is a business center on site. This business-friendly hotel offers a bar/lounge. Additional amenities include a children's pool, an arcade/game room, and laundry facilities. Onsite parking is complimentary.
The 163 air-conditioned guestrooms at Carol Hotel Omaha include coffee/tea makers and complimentary weekday newspapers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with premium cable channels. All accommodations provide desks and direct-dial phones with voice mail. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
"not well maintained, very limited breakfast"
not well maintained, very limited breakfast, no wireless internet signal in room, whirlpool was out of order, pool was not clean, TV signal was poor, no coffee maker in roomGenuine Expedia guest review
Was cheap but probably would not stay there again.Genuine Hotels.com guest review
not at all satisfied with our stay here, hotel was dirty and not very well taken care of. Would not recommend going here.Genuine Hotels.com guest review
"It's Just OK!"
No coffee in the room... Breakfast was terrible... Appliances need to be replaced - TV, refrigerator, microwave, etc. No Excitement! Good size room. Otherwise, it's OK.Genuine Hotels.com guest review
"good for one night on the road"
The pool was cold, the hot tub was empty, there was no coffee maker in the room and the continental breakfast was closed by 9:00 AMGenuine Expedia guest review
horrible, aviod this hotelGenuine Hotels.com guest review
"Carol Hotel by Clarion"
You get what you pay for and for $59 plus tax, we got what we paid for. Hotel does need some updating and the beds are very uncomfortable, but if the price is right go for it. I would stay there again if I needed some place cheaper but I would probably spend the extra cash on a nice hotel if I could afford it.Genuine Expedia guest review
We hated it, when we first got there we waited twenty minutes to check in. Some one had been in our room (with the door locked) thank god nothing was missing. When I checked out no one was at the counter yet again. The elevator didn't work so we had to walk up to the 5th floor. The ice machine and the soda machine were only on main floor. The a/c didn't […] work right it had only two settings ice box and furnace. Have to admit my worse hotel stay yet! Read moreGenuine Hotels.com guest review
"Don't stay here"
The front desk clerk was outside smoking when we arrived. He made us wait several minutes then had no apology. The rooms are clean enough, the beds like cardboard, the breakfast lacking.Genuine Hotels.com guest review
I was very disappointed in this hotel. Unfortunately it can obviously not be blamed on the mean-mugging hotel staff. The hotel is goIng out of business. They do not offer the amenities that it states online. There is no resteraunt anymore and the breakfast they served consisted of frozen waffles, bagels and gross OJ. UncNfortable bed. They only had […] one vending machine for 6 floors and it was broken. The hair dryer in the rOom didn't work and there was no trash can. Read moreGenuine Expedia guest review
"Don't stay here"
We arrived late in the evening. The hotel clerk was outside smoking. Made us wait an extended period to get us checked in. The beds are like cardboard. The air conditioner works, but had to be on a very low setting to keep the room cool.Genuine Hotels.com guest review
"OK if you're on a budget"
Don't expect Holiday Inn standards. Everything is mediocre. The staff is rude and don't quite bother with the whole customer service part of running a business. Don't count on having a full belly once you've left their breakfast. Overall its a good place to crash if you're on a tight budget and need to get off the road for the evening. I DO NOT recommend […] staying here for more than a day. Read moreGenuine Expedia guest review
Structurally, the hotel is attractive but it is suffering severely from negligence in routine upkeep and needed replacement of furniture, paint, and carpets. The first floor hallways and lobby smells as though someone got too drunk and too sick; the room wasn't much better. The phones in the room did not work. Only one person was working night shift […] in this huge building. What a shame; this could be a major landmark in Omaha, instead it's an eyesore. Read moreGenuine Hotels.com guest review
"Dad and Kids"
Room and hotel are run-down and dirty, hot tub no longer works, pool is ok, wifi is sporadic. Would not stay here again.Genuine Hotels.com guest review
Not very happy I paid for a queen bed one room I got their had to pay more money for a two bed one room....Genuine Hotels.com guest review
I stayed here for a weekend. It seemed nice enough from the websites, but not so much in person. There were no linens for the fold out we had, the "work out room" consisted of 2 tread mills and one elliptical, the "spa" was empty and the pool water was so nasty you could not even see through it. And to top it all off, the refrigerator didn't work and […] when they came to replace it, they just walked right in the room using their own key without even knocking, my husband and I were in the shower at the time and my daughters were in the room changing clothes. Read moreGenuine Hotels.com guest review
The Carol Hotel is one of the worst hotels in which I've ever stayed. It's filthy, maintained poorly, and the staff is rude. My bed had some sort of dried mucous on it, and the shower curtain looked like it had dried blood on it. The elevators worked poorly and often went up to the sixth floor, despite calling them from the fifth. The cleaning lady […] woke me up at 9:00 AM, and she was accompanied by some guy who pressured me into checking out at that time. Save your money or spend a little extra and book yourself at a Holiday Inn. Don't waste your time here. Read moreGenuine Hotels.com guest review
"Clean but not a lot of extras."
Hotel is a little worn. Room had poor lighting and no coffee maker in room. Did provide microwave and refrigerator. Breakfast buffet was not plentiful. Long line for the one waffle maker, coffee, juice, and two types of cold cereal. Most problematic was that both side "exit only" doors were left unlocked or propped open, offering little hotel secur […] ity. Read moreGenuine Expedia guest review
"Definitely worth how cheap it is."
Its really worth how cheap it is. Just as a place to sleep, it works. There also was a cracked out guy who pulled the fire alarm at 5 am. Good stay.Genuine Expedia guest review
continental breakfast one of the absolute worst I've ever seen.Genuine Hotels.com guest review
No hot tub, breakfast was poor, place was in a state of disrepair. Kids got blisters from the bottom of the pool.Genuine Hotels.com guest review
"Excellent at discount price"
Discount was 50% and thus a good deal for this hotel. Would not pay normal rate. Staff was very kind and helpful. Older facility but comfy and decent ( mid week and not many there so may have been given better room) all in all, good stay.Genuine Hotels.com guest review
no hot water in morning. continental breakfast was a joke. bed was comfortable and rooms were clean. did not feel comfortable leaving valuables in car.Genuine Hotels.com guest review
Restaurant not open and 'complimentary breakfast' very limited. Beds/pillows not comfortable. A/C took a long time to cool off the room but eventually did. 'Fitness Room' extremely limited and equipment not working. Did not even bother checking out the pool. Shampoo/soap provided, but no conditioner/lotion/any other amenities. Should be more cheaply […] priced for the quality. Read moreGenuine Hotels.com guest review
Not very clean. alot of repairs needed-rusty bathrooms facilities, torn carpet, dirty carpet, cracked paint and plaster, dusty. slow elevators. would not recommend this hotel to friends.Genuine Expedia guest review
On Expedia it states that the hotel has wifi and a hot tub and an exercise facility. There is no wifi. The hot tub doesn't work and has no water in it. The exercise room consisted of two treadmills. I was very disappointed with the breakfast as well. You had a choice of frozen waffles, bagels, or toast. My room was not clean and it smelled like a dirty […] dog. There was food on the sheets from the previous occupant and the floor had not been vacuumed. The tv stopped working after the first night as well. Read moreGenuine Expedia guest review
"Bad bad bad"
Had an old, dingy feel. The elevator was just big enough for the luggage cart and me. The ac wasn't on on the 5th floor. Turned on the ac in our room, but the humidity had already caused the floors to have a damp feel. Above the sign which read "double lock your door for safety was a broken latch for the second lock. Crumbs were left on the desk and […] a toenail was on the carpet. The alarm clock was not plugged in...and since there was only one outlet by the bed, we would have to sacrifice the lamp to use the clock. Similarly, the microwave, fridge, and floor lamp share one outlet, so there is no way to use all three. The wifi advertised did not reach our room and the tv did not have a channel guide to help us find something to watch. Calling the front desk was out of the question since the phone next to the bed was dead. The 2 treadmills and 1 elliptical which they advertise as a fitness facility did not even turn on. The vending machines in the hall were also unplugged. Breakfast? People were mulling around in the lobby asking where it was. Finally, my wife decided to bring these issues to the manager, and was met with a very confrontational "what do you want me to do about it?" The answer is nothing... continue to do nothing, Mr Patel. Prey upon single night stayers as long as you can and then go bankrupt. For consumers, stay away. This place is not a value, even if it is the lowest price in town. Read moreGenuine Hotels.com guest review
We were not happy with this hotel at all jacuzzi wasn't working said it will never work again.... the bed was falling apart the hide a bed was falling apart..... the sink was clogged it was 80 degrees out and they didn't have the air on in our room before we got there so it was extremely hot when we got in our room....breakfast was ok they need to have […] more then one toaster had to wait in line to make anything Read moreGenuine Hotels.com guest review
"Do Not Do It!"
The minute I walked in I should have turned around and left. Since it was almost midnight and we were exhausted, we checked in. No air conditioning from the minute you walk in the door. Booked a room with 2 queen size beds and a hide-a-bed because there were 4 of us and we wanted to be comfortable. Get to our room and if the beds were queen size, I'll […] eat my shorts. They were no bigger than full size and the hide-a-bed had no sheets. So, we left the hide-a-bed as a couch and my son slept on that. The air was also not on in our room and it took about 3 hours to cool off. My husband took a bed, my daughter took the other bed and I slept on the floor. The area of the floor I chose was in front of the fridge. About 2 hours after I fell asleep I woke up and the comforter I was laying on was soaking wet, as was my leg because the fridge was leaking. When I opened the fridge to see what was leaking, it was full of towels trying to soak up the leak. I moved to the very uncomfortable recliner for the remainder of my night. In the morning, we noticed that the toilet was leaking out the bottom every time we flushed. Which reeked up the whole room. Then, when we went to shower, there were 3 towels and 1 washcloth even thought I stated in my reservation there would be 4 of us. All around, very disappointing. I only booked it because it was a last minute deal at half off. I will never stay anywhere but Hampton ever again. Read moreGenuine Expedia guest review
"Poor cleanliness and NOTHING works"
The toilet didn't work. We were then moved to a new room. There the bathroom light didn't work, as well as two of the four lamps and the TV. I decided to get out of the room and check out the pool. It felt reasonable temperature on my fingertips but was very dirty, had hair and band-aids in it and a cigarette butt. The hot tub was out of service. I […] asked front desk to fix our tv and they said "Just clunk it and it will work." Will not be returning. The only nice thing was the man who checked us in was nice enough to give us a print off from MapQuest since the hotel computers were out of service. NOTHING WORKS!!! Read moreGenuine Expedia guest review
wrong place to stay during the summer time- the whole building is hot! there really is no AC. had the AC in the room on full blast and it was still not comfortable. the 'breakfast' was horrible. milk was bad and there were very very limited food options. plus the room was hot!!! overall uncomfortable, very sketchy location, and it was just sad.Genuine Expedia guest review
I thought the hotel was run down. I It was dingy and dark. The room was clean but no remote and only part of the lights had bulbs. The window in room 118 did not have a screen and I was unable to lock the window. The hotel had a strange odor. The staff was a total lack of hospitality . We almost left and slept in our truck. I would not stay there again […] even if it was free Read moreGenuine Hotels.com guest review
Hotel was fine if all you want is a place to sleep. It was clean. Breakfast was ok.Genuine Hotels.com guest review
"Close to the Highway"
Basic hotel close to the highway. Breakfast was not impressive but filled the hole. Beds were comfortable rooms clean.Genuine Expedia guest review
Staff very friendlyGenuine Hotels.com guest review
"Right near Famous Daves"
I really enjoyed it.Genuine Hotels.com guest review
"Unclean & Shower didn't work"
Overall floors were dirty, seemed unclean and not updated in years, and our shower didn't work.Genuine Expedia guest review
"Carol hotel in omaha nebraska"
The air condition didnt work very good. The rest of the building was not air conditioned and was so hot it would take your breath away. The breakfast was very mimiumal not to mention you would be drenched in sweat before you got there and even worse while you ate because it was so hot. And then you have the owner screaming at someone in anothet language […] while your trying to check in. And then they give you 1 washcloth for 3 people. Read moreGenuine Expedia guest review
"If you are a super clean freak this is not for you"
Stayed here before so I knew what I was in for. Hotel is very outdated and understaffed. I asked for room 204 or 206 because I knew they were at least "ok." Lot's of truckers stay here. Bed and room were OK. Stayed two nights and I thought it was fair for the price.Genuine Hotels.com guest review
"Old Sheraton turned Carol"
Big hotel with lots of space. Seems over the years has not been maintained enough to keep the same feel as a Sheraton. I got a good rate of $44 so for that price i was pleased.Genuine Hotels.com guest review
Ten min before someone came to the desk to check me in(radio blaring) sign on desk said hot tub closed pool closes at 10(no biggie). All other reviews are totally correct! Gross and not maintained very well if at all. The pool was sick it had clumps of hair in it! One hot tub was completly empty the other had half full slime water in it. Outside doors […] (where at a normal hotel you have to use your key to open) were not locked and there we no cameras anywhere in the hotel(my kids 14-5 in age noticed that right off and were a nervous wreck). Check out (no one at the desk again) a box with a whole in it that says express check out drop ur keys in here. You get what you pay for thats for sure! Read moreGenuine Hotels.com guest review
"A nice place to stay"
This hotel was a nice place to stay for a very reasonable price. It was centrally located between the places we visited and had easy access to interstate, The afternoon/night staff was very friendly and helpful. A little disappointed that the hottub was broken during our stay but swimming pool was open . For the price per night, it was a great hotel […] but for those who looking for luxury or more updated hotel, you probably wont like it. Its a great place if you are just looking for a place to stay and don't want to spend a lot of money. Read moreGenuine Hotels.com guest review
"Cheap but decent"
Can't say it is the best hotel stay, but for the price it wasn't bad. I wouldn't swim in the pool and it definitely needs some updating throughout the hotel. It was decent.Genuine Expedia guest review
Room was not clean, bedding not washed, Internet would not work in room, hot tub broken, my son got stuck in the elevator, white powder all over room, tv turned on and off by itself, and the tub could only be used as a shower. I will never go back to this hotel. We have 5 in our family, but they would only let us have 3 towels at a time.Genuine Hotels.com guest review
"It's cheap and not far from I-80, no return for me"
Little to no WIFI service in the rooms, very weak signal if you're lucky. The wifi they advertise is only in public areas. Everything was clean enough, but not really that nice. The staff was gruff. There's no info in the rooms about pool hours, breakfast hours, etc. so I missed breakfast. The beds were comfy though.Genuine Hotels.com guest review
"Run Down Hotel"
The Carol Hotel appeared to be an old Clarion Hotel and was probably classy in its day, but is now a dive... Only 1 of the 2 elevators worked, and smelled like rubber was burning. Ice machines missing on most of the floors, very humid within the common areas of the hotel lobby/hallways. Our room was missing the lock on the door, lamp shade(s) were broken, […] phone didn't work, knobs on the desk were broke, lamps were unplugged, a dog was barking in the next room, I killed a very large bug in the bathroom, hot tubs were closed, and pool area was hot/humid. The continental breakfast area was dark/closed either a few minutes before or right at 9am when we arrived. Had we not been traveling 12 hours and arriving very late we would have searched for another hotel. Read moreGenuine Expedia guest review
Continental Breakfast very limited!Genuine Hotels.com guest review
"Ok hotel, no frills...."
Myself, my husband & 8yr old stayed in this hotel this passed weekend, it was over all a good experience. My only complaint was that the pool was too small & went directly from 3 feet to 7 feet so of course there wasn't much room in 3 feet because of all the children playing if you want to just relax without struggling to stay afloat & the hot tube […] was out of service. If you're just looking for somewhere to spend the night this place was perfect no frills at all.... Read moreGenuine Expedia guest review
"poor maintained & service"
Not so clean breakfast sucks low maintainedGenuine Hotels.com guest review
The hotel was a major disappointment. The headboard came off while trying to plug in the lights. The phone never work so every time I needed something I had to walk downstairs. The floors felt gummy to the touch. I would not recommend anyone staying at this hotel.Genuine Expedia guest review
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