This is an old motel which has been adequately maintained. It is a gulf front complex in Ft. Walton Beach. The rooms are like any you would see in an old style motel, ie, an old unit ac which works well and an adequate room with adjoining tub and shower combo. It is nothing fancy but suffices. My only complaint was the cost. We went over the 4th of […] July and paid primo rates. We ended up moving to the Sandestin Hilton for our last night. The rates were the same and the Hilton at Sandestin is a much nicer resort. Read moreGenuine Hotels.com guest review
Response by Four Points by Sheraton Destin-Fort Walton Beach Thank you for your review. Our rates do go up some over the July 4th week but we make sure they are comparable with the surrounding hotels. Regards, Jeremy Skinner – General Manager
"Won't stay here again."
Called for a manager because we was not happy. Manager never showed up. Room had a sour smell.Genuine Expedia guest review
This was a great hotel. Easy access to everything, not over crowded, and convenient access to a beautiful beach. The room was much nicer than I expected for the price.Genuine Hotels.com guest review
"Construction Next Door"
I woke up to the sound of a sledge hammer banging on the building being built next door at 7:30 am. The hotel is older but that doesn't excuse the grout in the bathroom needing a good scrubbing and the dripping faucet in this mid-level hotel. The beds are not as nice as those in other Four Points hotels I've stayed in but the linens were nice. The beach […] is OK but it isn't Destin. Destin's waters are much clearer and you don't have to deal with sea weed washing up on you while you wade in the water. The breakfast isn't that great but it is a buffet and it was reasonably priced. After the first day we ate breakfast in Desin at The Pancakery which is an excellent restaurant. The hotel has Destin in its name but it is 6 miles from Destin in Ft Walton. Next time we come to Destin we will actually stay in Destin. Overall this hotel is just a dressed up motel 6. We spent $2000 for 4 nights and 2 rooms. For that price we could have stayed in a Holiday Inn Express and had $900 left over to spend on recreation. This hotel is not worth the money we spent. What the hotel lacked we made up in fun on the beaches in Destin. Bottom Line - stay somewhere else at least until they finish the construction next door. Read moreGenuine Expedia guest review
Response by Four Points by Sheraton Destin-Fort Walton Beach Thank you for your review. I want to apologize for the construction next door to us. It has not been much of an issue so far and is fortunately almost finished with the exterior. I have asked our maintenance department to check the items you mentioned in your room and make sure they are taken care of. Unfortunately sometimes mother nature throws us a curve ball with the seaweed but the beaches are very well kept.
Overall a good hotel. Clean room and easy access to the beach .Genuine Hotels.com guest review
"Great hotel, but had a few issues"
When we got there we decided to add on a night to the end of our stay. The lady that night said no problem, plenty of rooms, just book it on hotels.com. It was extremely late so I waited until the next morning. The hotel didn't show up so I went back to the front desk (which is really far away from the rooms with Ocean View) and she said they had no […] rooms available. I told her what the lady the night before said and somehow she made it work and said we could stay in our room. But then the day we were supposed to leave originally we get a phone call saying we have to move rooms for our last night. We go back to the hotel and talk to a 3rd lady and she ended up making it work, but we had to move 4 rooms down from our current room. So make sure you don't plan on making any room changes! Other than that, they upgraded us from Garden View (not very good btw) to Ocean View (awesome!) for FREE without us requesting it! It's right on the beach, but bring your own chairs b/c it was gonna cost $30 per day to rent 2 chairs and an umbrella (we went to Target and bought our own!). It is right next door to an OK Aquarium and the other side is a hotel being built, so not too pretty. It's across the bridge from Destin (about 10mins away depending on traffic), but there are things to do and places to eat real close. Overall we enjoyed the stay and can't wait to go back to Destin/Ft Walton, just not 100% if we'll come back here or try a new hotel. Read moreGenuine Hotels.com guest review
We had a great long weekend at Four Points. Enjoyed the beach service (chairs & umbrella, although not free), and it was nice the Kiwi's waitress served there also. Stayed in our chairs from 8 in the morning until they took them away at 5. The room was nice, comfortable beds, breakfast buffet was good, too. All in all, would stay here again. If there […] was any complaint, it would be that Kiwi's wasn't open after 7. Read moreGenuine Hotels.com guest review
Response by Four Points by Sheraton Destin-Fort Walton Beach Thanks for the review and glad to hear you had such a great time! Please come back and visit again soon.
"The hotel needs some TLC"
Our room was less than nice. The beds were very creaky which made it difficult to keep a one year old asleep if you dared to roll over during the night. The bathroom was ok until I got into the shower... the majority of the tiles have mold creeping out, which made me worry how much mold was actually hiding behind the wall. Considering what we paid a […] night to stay in this hotel, I was extremely disappointed. Read moreGenuine Expedia guest review
"don't go green"
By choosing to "go green" we were completely ignored by housekeeping! They did not remove garbage, replenish coffee or even offer a clean towel the whole time we were there.Genuine Hotels.com guest review
Response by Four Points by Sheraton Destin-Fort Walton Beach I do apologize if the “Make a Green Choice” was not explained at check-in properly. By giving you the $5.00 per day food and beverage voucher you are choosing to opt-out of housekeeping service. We are however very happy to bring clean towels, coffee, etc. upon request.
The entire staff was very friendly and hospitable. Location of hotel was great. The room was clean and comfortable. The restaurant and tiki bar were at best average. Need channel info and channel guide for cable tv in room.Genuine Hotels.com guest review
Check in was a nightmare. We waited over an hour our our room. Check in was 4pm. It was after 5pm before we got into our room.Genuine Hotels.com guest review
Response by Four Points by Sheraton Destin-Fort Walton Beach Thank you for your review and I apologize we got you checked in late. I know we have had a few days this season with almost all of our rooms checking out and new guests checking back in. Those days are difficult to get everyone in by 4pm but fortunately they don’t happen that often. Once again I apologize for the delay.
"Not what I expected from a Sheraton Property"
The picture on their home page gives you the impression this is a modern beach front property. In fact, most of the rooms are laid out in a 2 story motel style around a long courtyard, and are away from the beach. (though a quick walk.) The building you see in the photo is actually the 2 bedroom suite rentals unit. My guess is the property was built […] in the 60s-70s styling. HOWEVER, service is great, and I don't think you can find a better breakfast buffet on the emerald cost. They actually seem to run steam through their steam tables to keep the food hot! Read moreGenuine Hotels.com guest review
the rooms are out dated but clean.Genuine Hotels.com guest review
"Perfect get-away spot!"
Our hotel on the beach was TERRIFIC! Just the get-away with the kids/hubby that I was seeking... me on the beach with a book, them in the sand and hubby playing with kids in the water. Even had wait service on the beach... ordered a strawberry marquita. It was perfect! The hotel is very nice. The are fixing it up. You can see the beautiful gardens already […] done. And, they are working on a splash park and hot tub to be added. I would have preferred a room closer to the beach, but it was okay where we were at. The one negative was the bathroom - very tight, small. But, the room was very spacious for our family of 4. The balcony was a treat at night while kids went to sleep and we watched a movie w/ computer on balcony. Only other note was... the staff could have been around late at night to pick-up around the pool and straighten chairs a bit.... but, this is being really picky. The place was all-in-all very clean and a wonderful stay. Read moreGenuine Hotels.com guest review
"Good for a short get away to the beach"
We took a long weekend for a quick beach get away and this hotel fit the bill. Staff was very friendly and helpful. We enjoyed the balcony overlooking the beach - great views. As far as location, we could pretty much walk to nearby restaurants.Genuine Hotels.com guest review
Extremely noisy air conditioner unit - a big negative. Otherwise, very nice .Genuine Hotels.com guest review
This hotel was pretty much amazing. Arrived really late at night and the front desk person was friendly. Parking was great. Right in front of the room. We had a court side room and honestly I would prefer that to ocean front. My son has a disability that makes it hard to walk. So, being on the bottom floor court side was perfect. I opted to do the "green […] room" which means no maid service and you get vouchers for the restaurants. That off set the price for breakfast which was great. The rooms were clean and big enough. Pools were clean. It was a very relaxed atmosphere. Great for families. There was an animal show inside one day. Kids loved it. Just everything a trip to the beach should be. I will definitely be staying here again. Read moreGenuine Expedia guest review
The rooms were comfortable and spacious. The refrigerator was a generous size great for keeping drinks and snaks. The best feature is that the hotel is not near a public beach access so the beach is semi private. Great staff.Genuine Expedia guest review
Older hotel but very nice and well kept. Their adding a kids sprinkler area and another hot tub so parents can sit and watch the kids. We would stay again.Genuine Hotels.com guest review
"Best customer service"
Great place, great people and quiet ....we loved it.....Genuine Hotels.com guest review
"Nice getaway with beautiful beach"
It was a nice long weekend getaway. The hotel was dated yet clean and staff was great and went above and beyond with all guest request. Located on the beach walking distance to fishing peir and boardwalk.Genuine Expedia guest review
"It was good"
The hotel was amazing!!! The view of the beach was awesome! The only complaint I have is that the walls are thin and the ppl next door were being loud, we called the front desk though and they took care of it.Genuine Hotels.com guest review
Great place to stay! Near other activities and attractions.Genuine Expedia guest review
The hotel was beach front the rooms were very clean but the only part i can complain on was the housekeeping the whole 4 days i was there they never came and even after i called front deskGenuine Hotels.com guest review
Enjoyed our stay. Friendly staff and very clean.Genuine Hotels.com guest review
Nice and quiet location on beautiful white beaches.....Genuine Hotels.com guest review
"CAREFUL! not all rooms overlook the beach."
the hotel and staff were superb! the breakfast buffet was above average. The only complaint was that expedia had us under the impression that our hotel Ron had a beach view which it did NOT! there are two parallel wings that overlook the court yard and not the beach and gulf. We were disappointed to say the least but the staff gave us complimentary […] breakfast for two days. overall a great place Read moreGenuine Expedia guest review
"Great beach access"
Check-in was not very smooth, we were 20 minutes early and had to wait 50 minutes before we could be checked in. Not sure at what point our room was ready but other guests kept coming in and there was only one desk clerk waiting on people. The location and beach access is great, pools are nice, room could use some TLC.Genuine Expedia guest review
"great location of hotel"
staff very friendly and helpful. room service very professional and prompt.Genuine Expedia guest review
Beachfront room w/balcony had a great view. The beach area was very private, not crowded at all, with chairs and umbrellas to rent. Room was comfortable, would stay here again. Only problem was getting the room keys to work consistently.Genuine Hotels.com guest review
Response by Four Points by Sheraton Destin-Fort Walton Beach Carolyn, Thank you so much for allowing us to accommodate you here at the Four Points! We appreciate your kind comments about our beach and location as we do our best to make every stay memorable for the guests who visit us. I apologize for your keys not working during your stay but hope the problems were alleviated in a timely manner. We look forward to seeing you again! Ryan Simmons, Director of Operations
I sure wish our balcony room (which we paid extra for) was not overlooking a construction site. kind of took away the pleasure of sitting out theere. This was the only disapointment with the hotel. otherwise a great stayGenuine Hotels.com guest review
Response by Four Points by Sheraton Destin-Fort Walton Beach Thank you so much for your review! It is unfortunate that the construction is going on next door to our property, but we hope when its completed you will come back and allow us to serve you again! Ryan Simmons, Director of Operations
"Upgrade was not worth it"
I paid extra for a Court side room. The pool area was tore up and under construction and my "view" was a couple of rusted a/c compressors and a building in major need of painting. The only redeeming part of the stay was the friendly and responsive staff.Genuine Hotels.com guest review
"Hotel GREAT, staff disappointing"
GREAT room, comfortable, clean, and fantastic view. The beach is just beyond the pool, which makes for more fun with the kids. Good grounds. Fitness center is better than most. Members of the staff were lazy, or were willing to inconvenience guests for their own connivence. This was disappointing but not overly disturbing or disrupting. I would return […] here and have recommended it to friends. I walked on the beach several times a day. Perfect beach. Water is neither warm or cold. Just wet. Sand is very very fine and snow white. Pier is a quarter mile walk along the beach. Costs $2 but is worth it (once) if it is a sunny day. Locals are friendly and is not overly developed, but plenty of good restaurants. (See below) Check out MacGuire's in Destin (5 miles away) great burgers and huge nachos. Hogs Breath has good ribs. I also enjoyed Eglin's Air Force Armament Museum. It's free too. Shopping is good, but not great. Read moreGenuine Expedia guest review
"On the Beach"
Great location and a decent price. On the beach, so easy access. Lots of food choices nearby. Overall, a good value for money if one takes a full beach facing room.Genuine Expedia guest review
"Great Ocean View"
Hotel staff was excellent, room was as advertised, well equipped, exceptionally clean and great view of the Gulf. Parking and entrance to rooms left a lot to be desired for this quality of hotel and relevant to price paid.Genuine Expedia guest review
"Great location and views"
We enjoyed our stay 4/18 - 4/23. Rooms are nice and clean, beds very comfortable. Really enjoyed the shower, they have dispensers for soap, shampoo and conditioner so you don't have the little bottles to mess with. Short walk on the beach and you are at a shopping area with great restaurants and nightlife as well as the fishing pier. We seen many dolphins […] while walking the pier. The tiki bar has great food and views of the ocean however drinks are priced a bit high, bartender was very friendly and great service. All and all a great getaway and will be back, I would like to see the addition of a safe in the room. Read moreGenuine Hotels.com guest review
"Under construction - caution"
They were undergoing construction in the bldg we were staying in...unfinished carpet, construction supplies piled in hallway, plastic sheeting and caution tape blocked a stairwell, outside door not locked at night, and overpowering toxic smell of carpet glue greeted us the morning we left. Room clean and well maintained, though we also did not get the […] king room we had reserved. Not a good value. Unfair we were not warned of construction. Will never again make reservation without asking about that first Read moreGenuine Hotels.com guest review
"A disappointing choice."
We have stayed at Sheraton hotels many times and expected from the photos for this to be a great experience. It was not. The hotel appears to be a converted "budget" hotel. It has outside entrance to the parking lot and rooms that have a "bunker" feel. Low ceilings, well-worn carpet, and noisy heating and cooling. I would not have booked this hotel […] if I had seen pictures of the room we received. I am accustomed to Sheraton hotels being clean, and pleasant. If it had not been a late evening arrival and if we had known the area better, I would have canceled our reservation. I wish I had taken photos to share with others. Not a hotel I would recommend. Read moreGenuine Expedia guest review
"bad start great ending"
we were told that hotels.com reserved a room for us with two queen beds but we had actually reserved a king. we were offered a king option but construction was going on in that building. after one bad night we asked to be moved and were upgraded at no extra charge to a king suite overlooking the beach. it was fantastic. we obviously don`t know for sure […] who screwed up the reservation but in the end the hotel made it right in a big way. Nice job Read moreGenuine Hotels.com guest review
Hotel was undergoing renovations. The rooms had been recently painted and the fumes were overwhelming. No Carpet down in the hallways upon arrival. It was put down on the third day. Could get out of room from the hallway and had to leave by the patio door several days. The only consolation was a free breakfast buffet per person that normally cost $9.50. […] So if you stay in the future the place will be great after renovations are finished. Read moreGenuine Hotels.com guest review
"Construction Zone but great staff and location!!"
Stay was ok. When we booked on Expedia we requested a king bed. When we arrived an checked in our room they put us in a room with 2 double beds. I called front desk and they moved us to a king room immediately. There were a few downsides. The bathroom just had a stand up shower and everytime we took one the entire bathroom floor would flood so we ended […] up using all our towels to dry up the water. Also there was a lot of construction going on in our building. The hallway smelt of paint fumes and the entrance to where our room was was always blocked off so we had to walk all the way around the building to get in. Hotel had 2 great heated pools and being April was kind of chilly so was nice to be able to swim in pools. Read moreGenuine Expedia guest review
Great location, great staff. The only comment is that it took a while to check in but that is due to a large group thta was also checking in.Genuine Expedia guest review
We were not inform that one of the three wings of rooms were under construction. Of course we got a room right in the middle of the construction. My 3 years daughter had to walk over buckets of paints and hoses. I understand remodeling and upgrading but don't put your guest in the middle of it. I will say they did move us after we had to ask to be […] moved. Waking to the smell of paint and someone hammering was not at all a great weekend getaway for my family. Very disappointed. Read moreGenuine Hotels.com guest review
I was pleasantly surprised. We had a fantastic time here. Clean rooms, beautiful beach front view. It was kid friendly too. What more can I ask for.Genuine Expedia guest review
"Great Beachfront Hotel"
You can't beat the location of this hotel, close enough to Destin but not too close. The beach in front of the hotel is never to crowded and the pools are great for the kids.Genuine Hotels.com guest review
"Pretty good but expected more ...."
Great position right on the beach but felt like a motel that had been converted into a hotel but then again many seem to be like this in the US. Great room but hairs left on the bathroom floor let it down along with indifferent reception staff. The onsite bar and grill was great, fab food and cheerful workers at an unexpected reasonable price. I would […] stay again as it was a good hotel but in my head I expected more from the Sheraton name. Read moreGenuine Hotels.com guest review
"Best showers around!"
Room was nice and clean. Ocean front view was amazing! Best shower from a hotel in years! Staff was nice and accommodating. Sandy white beaches and lots to do in the area. Parking was a problem and carpet could use a good cleaning! Overal a 4 on a scale of 1 to 5.Genuine Expedia guest review
"Great Hotel with Beach Access!"
The hotel was very comfortable! Checking in was hectic...they wouldnot check in prior to 3pm, lobby was full of people wantingto check in. They said it was that the rooms were not ready...have a hard time believing that they couldn't have checked some in as the rooms became available! Overall, YES I would book this hotel again in the future!!Genuine Expedia guest review
"Great hotel for a family"
The hotel has beautiful grounds and a somewhat quieter, family-friendly location away from the hustle. It was perfect for our needs. The hotel is undergoing some renovations that will make it even better for families.Genuine Expedia guest review
AwesomeGenuine Hotels.com guest review
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