"Overall good stay..."
It's was overall good experience. Although there was an older man who worked the late shift that didn't seem to want to be there and wasn't too pleasant, and it was under construction I still enjoyed my stay.Genuine Hotels.com guest review
The hotel is in a great location and the staff was terrific! The hotel is also undergoing a major reconstruction. No lobby, no bar, no restaurant. Continental breakfast is just so-so. The rooms are ok, nothing fancy. Overall, good spot and I would stay again....after the construction is finished.Genuine Hotels.com guest review
"Decent hotel needs to clean common area"
If they cleaned the common hallway carpets that would go a long way tomake this a nicer hotel. If the rates are low, it may be worth it. Nothing great here it just gets the job done.Genuine Hotels.com guest review
"Excellent staff, great rooms!"
Thanks to the staff for making our stay very enjoyable.Genuine Hotels.com guest review
"Almost a value, no charm"
This hotel is clean, has very attentive staff and is in a convenient location. It has zero charm.It felt like a hospital in its functionality. It's adequate as a place to sleep but that's about it.Genuine Hotels.com guest review
"Comfortable place with great staff"
Pretty good place to stay. The staff is cheerful, ready to help. Interesting cultural mix of guests. Breakfast buffet was good. They had hard boiled eggs, plenty of fruit along with a selection of everything else you would expect. The bathroom was uncommonly tiny.Genuine Expedia guest review
"Convenient location, looking tired"
Very good East Bay Location --- By car, it is convenient to Berkeley, Oakland and San Francisco. Next to an outdoor mall so shopping and restaurants nearby. Very friendly staff. The DOWNSIDE is that it could use some new furnishings ---- the bed was not very comfortable, the carpets look old, and new furniture, chosen with the room in mind, would make […] a big difference. Read moreGenuine Expedia guest review
"Nice place to stay"
It was a nice hotel but the $5 credit they give you for not cleaning your room needs to be better explained. The cleaning service did not make the bed, restock the bathroom or do anything to tidy up the room. They did not even give me the $5 credit! Next time I'll just tell them to keep their $5 and tidy the room! That was a rip off!Genuine Hotels.com guest review
Hotel is just south of Berkley, and easy drive to San Francisco just across bridge. (traffic dependent of course) Also short drive to Oakland airport.Genuine Expedia guest review
"Friendly, quiet, convenient"
Very friendly, surprisingly quiet, comfortable hotel. Convenient to catch the Emmeryville Go-Round bus service to MacArthur BART station to take train into San Francisco Financial District for business meetings.Genuine Hotels.com guest review
"Perfect for meeting up before the football game"
It ended up being the perfect location to meet up with friends before heading across the Bay Bridge to the 49ers game. Although the rooms were small, think bathroom door hitting toilet seat to close small! Very convenient to freeway and plenty of restaurants and shopping nearby. Bay view was a little obstructed, but you could definitely see the water. […] All in all, we would stay there again. Rooms were clean, plenty of free parking and free wifi! Read moreGenuine Hotels.com guest review
"Short but sweet"
We only stayed 1 night but the room was very clean, the beds were combfortable and the shower was good. So many times now days they short change you on the shower facilities. Overall we were very pleased with our stay. The little cafe in the hotel was nice and helped us get on the road again quickly. The people working there were all very nice and helped […] us with anything that we asked of them. Read moreGenuine Expedia guest review
"Needed upgrades pending"
Overall, a solid choice at a great location. For the price, one would expect a little more polished hotel. It seemed tired and rundown in certain areas, like the elevator. Small rooms that use the space accordingly.Genuine Hotels.com guest review
The hotel is located on a very busy and noisy intersection, and is very close to the highway. Our first room was near the ground floor, and the pool. but the staff was incredibly nice about moving us to a higher floor that wasn't so close to the traffic noise. The hotel is very clean and comfortable, although the bathroom is terribly small for a tall […] person. All of the staff were very friendly and helpful. We have stayed here many times, and will continue to do so in the future. Read moreGenuine Hotels.com guest review
"great location and value"
Room was very clean, bed was comfortable, easy trip across the Bay Bridge to San Francisco, great shopping and restaurants right around the corner, and cocktail hour was a very convenient.Genuine Hotels.com guest review
"Great place to stay."
Stayed here one night. Real nice rooms and friendly staff. The only minor problem is traffic congestion in the area. Guess it comes with being in the Bay Area.Genuine Hotels.com guest review
I really liked this location. The service was amazing and the room couldn't have been better. The surrounding neighbor hood wasn't a bad area. Across the street is a strip mall with alot of stores. From clothing to food. It's a good place to kill a few Hours if you needed. Over all it was a 5 in my book. I'll definitely go back if I'm vacationing in […] that area again Read moreGenuine Hotels.com guest review
"nice hotel, rough neighborhood"
The room was nice, and the people working there were courteous and friendly. The adjacent neighborhood is a little rough and didn't appear to be much security/deterrents in parking lot; make sure to not leave anything of value in your car, I had my window smashed in at 3am. A rude awakening and an unforseen cost staying at this hotel!Genuine Hotels.com guest review
We found the location to be convenient, easy access to other areas. The quality and cleanliness was very good. The bathroom and sink areas were very small. My only complaint was the temperature control in the shower. I had cool to hot temperature variations during my showers.Genuine Hotels.com guest review
"Convenient location but just okay room"
First, I must say we arrived very late at night but the staff still accommodated our request for 2 beds, which we did appreciate. However, I did have a couple of issues with our room. First, the air conditioning unit was apparently leaking as the carpet was all wet about 4 feet all around it. We reported it when we checked out in the morning. The other […] issue I have with the room might not bother others, but it does my family. The sink is located in the bedroom area, not in the shower room. I rise early and shower and then had to use a noisy blow dryer in the room where others are trying to sleep! Why can't the sink and electric plugs be in the room with the toilet and shower as it is in other hotels? At the very least, a picture of that end of the room on the website should show this configuration, so I can pick a different hotel in the future. Read moreGenuine Expedia guest review
The bathroom was unusually small! Closing the bathroom door was not an option once you sat on the toilet stool unless you turned your knees to the side. Once you turn to the side your knees will be touching the bath tub. There was no microwave or refrigerator in the room as mentioned in the booking. The room was very clean.Genuine Hotels.com guest review
Came to Bay Area for just the weekend. This hotel was extremely convenient to freeway access and local stores, everything in walking distance. Room was comfortable, having refrigerator and microwave was great. Bathroom seemed small given the size of rest of the room but it wasn't a major issue. Liked having a small restaurant on site, the restaurant […] next door is casual but a good option also. Read moreGenuine Hotels.com guest review
"Quiet, great location"
Far enough from SF to be quiet, but within reach of the city. Will stay here again. Pleasant staff, nice towels, and ridiculously comfy pillows and bed.Genuine Expedia guest review
"affordable, close to san francisco"
An affordable option just over the bay bridge from San Francisco. This hotel was nice, updated, clean, easy to get to, and much lower priced than many hotels in the downtown San Fran area. The rooms were a little small - the bathroom and sink area was tiny, but all was nice and clean. Starbucks and Trader Joes across the street for snacks, etc.Genuine Expedia guest review
"Nice clean hotel with great staff!"
I really enjoyed the friendliness of the hotel staff and the quickness of the room service. I also enjoyed the location it was easily accessible. I do wish they had a continental breakfast but the cafe they had was great for a reasonable price. The rooms were kept clean and were very comfortable and roomy.Genuine Expedia guest review
"Clean & Friendly"
The hotel was clean, well managed a in a convienient location right of the freeway. I will gladly stay here again. Close enough to drive within an hour to many Bay Area attractions without paying the Bay Area price tag!Genuine Hotels.com guest review
"Nice hotel. Gives you great access to the bart."
I enjoyed the free bus rides to the Bart. Nice shops all around the neighborhood that the hotel is in. Also a movie theatre in walking distance and great food nearby!Genuine Expedia guest review
"Nice hotel, very clean."
I really enjoy my stay here, the hotel was clean and the staff was very friendly and helpful. The only negative was the location. I was on a vacation with my kids to see San Fran and stayed here because of the awesome deal and figured I would drive in the city but the traffic was so bad that coming across the bay bridge was a hassle however with that […] being said it was a nice hotel and I'll stay here again. You can't beat the friendly and helpful staff. Read moreGenuine Hotels.com guest review
The hotel was very clean and the staff was very helpful. We were upgraded to a larger room because of availability, which was nice. The staff called a cab for us and let us know when it had arrived. The bathroom was small and the shampoo dispensers were empty, which was pretty much my only negative. Overall, it was a very nice stay in a convenient […] location. Read moreGenuine Expedia guest review
"Nice hotel close to Berkeley, DTSF, and Oakland."
I enjoyed the location of this hotel. I was able to check out beautiful Berkeley, Union Square in Downtown SF, and drive up to Grizzly Peak. The hotel also has places to eat within walking distance.Genuine Expedia guest review
"great stay in the East Bay!"
Great experience, just a few miles from the BART. Black Bear Café right next door. Room was a little loud but was very comfortable!Genuine Hotels.com guest review
"Very economic no "extras". Not to homie..."
I picked this hotel because we added another night to our stay. We thought it would be nice to stay on the other side of the bay. Going over the bridges once to experience it is cool, but could not see my self doing it every day. Hotel is plan.....the staff was very helpful.....needed a second bed but no rooms were available. Staff gave me extra comforter.....my […] son didn't complain about floor. They don't have roll out beds.. Big difference from SF side of bridge......besides Berkely and passing by Pixar Studios (old) not much close by. Hotel room is small.......and very limited. Paid more than one in San Mateo and this one was smaller with less extras.....good if u are. Traveling alone and need a room in this area. Read moreGenuine Expedia guest review
"Convenient location right before the Bay Bridge."
We had very good experience. Very nice Bay view from our window. Towels were CLEAN. I enjoyed the Traders Joy's store within 1 minute walk. They provide microwave and refrigitator on request. Would be nice though if they had robes in the room as were promised on booking site. But otherwise it was great experience for the price. And I will stay in this […] hotel again. Read moreGenuine Expedia guest review
Room was small for 2 double beds. CleanGenuine Hotels.com guest review
Only problem was the view, supposed to be ocean view,instead got dumpsters and freeway.Genuine Hotels.com guest review
"Walk to shops and groceries"
Great service, free upgrade :)Genuine Hotels.com guest review
"Walking distance to many locations"
Great place, and enjoyed the stay. Walked to the markets and shopping centers as well as my business meeting location. Nice location.Genuine Expedia guest review
Room had a very musty smell. Otherwise was nice.Genuine Hotels.com guest review
We only stayed here for one night, but I thought it was a great hotel for the money and location. The staff was very friendly, and the rooms were very comfortable. The shower and toilet are separate from the sink which is nice, although the sink feels a bit like it's too out in the open. Overall though, great experience.Genuine Hotels.com guest review
Only one elevator. Had been out of commission days before we arrived. Should have been a top priority repair item.Genuine Hotels.com guest review
"The "extras" made this a noteworthy experience!"
Nice hotel, nice price. Except for the expected late Saturday night interruption of drunken guests, it was pretty quiet and peaceful. I'm not crazy about the smaller bathrooms I seem to notice at these Sheraton "4 points" hotels, (just stayed in a LA area one, 2 weeks ago. Same small bathroom -;) However i loved the shampoo (plus more) inside the shower...quite […] convenient! Housekeeping though needs to check for refilling more often as conditioner container was near empty. Comfy bed and wonderful soft pillows to enjoy. Great lighting over sink area to do hair and make-up. And LOVE the swing out dual-focus mirror, nice touch! Excellent front desk staff too. Helped with directions and information. As a hotel employee myself I notice all these little extras. I've stayed in some of the surrounding hotels and by far this was the best! Thank you Sheraton, Stay like this and I'll be BACK! Read moreGenuine Expedia guest review
"Take the bay view rooms, it's worth the extra $10"
The staff at the hotel was very nice. My keys did not work at any point during the stay but the staff came up to help me open the door.Genuine Expedia guest review
"Get a good night's sleep."
The beds,linens, and pillows are very comfortable. Room temperature is good. Amenities like refrigerator and coffee in room are nice. Bathroom is small and sink area is tight. Staff very pleasant and accommodating. Computers and printer available in business office. I wouldn't pay extra for the bay view as the bay is far away and the view includes two […] highways.Good location near stores. Read moreGenuine Expedia guest review
NOT UP TO USUAL SHERATON STANDARDS. BATHROOM VERY SMALL, HOTEL NEEDS TO BE REFURBRISHED.Genuine Hotels.com guest review
The hotel is falling apart, ceilings falling down, etc. Staff was fairly rude. We requested a refrigerator and it was delivered fairly quickly, except it was missing parts and looked like it had come from the dump.Genuine Hotels.com guest review
"Good hotel for business stay"
Hotel was average. I wouldn't stay here for a vacation to San Fran, but I had business in the area and for that it was good. Hotel was clean, but in need of some upgrades. Room was quiet and bed was comfortable. Staff was friendly. I am 5'7" and I found the shower head short for me, so if you are a tall person be aware of this. Also, found that "going […] green" means not just no change of sheets and towels, but no room cleaning either. Had to call down to the desk to have trash emptied, but after I made the call someone was there within a few minutes. Read moreGenuine Hotels.com guest review
"Clean and Convienent"
Great place just across the bay from SF and easy access to/from the city. Clean and comfortable.Genuine Hotels.com guest review
"Good Option to overpaying in San Francisco"
Hotel stay was what I've come to expect for a room with two beds. Clean, dated decor, very nice and helpful desk staff, always plenty of FREE parking. It was a little stressful handling the traffic over the Bay Bridge every day but an extra 30 minutes and $6 toll was well worth the trade-off of a comparable hotel on the wharf at twice the cost per night […] PLUS another $40 to park in the hotel lot! I would stay here again. Just be sure you don't try to enter or leave San Fran during traffic to & from a sports event! Location is one block from the ramps at I-80. Very convenient in and out. Only used the hotel for sleeping so didn't really care about amenities. No breakfast offered but who wants to eat one of those typical complimentary breakfasts when there are so many great restaurants to try on the other side of the bridge. There's a diner across the parking lot if you need something close by. Room was quiet and the air system was in good working order. I requested a room on a upper floor with a view of the bay. They were able to accommodate my request. However, I-80 was between us and the bay but it at least gave us a means of checking out the weather and we could see the Bay Bridge and the toll area so we could check the traffic flow. Actually worked out pretty good! Read moreGenuine Hotels.com guest review
The room was nice and clean, bed very comfortable and I loved all the big fluffy pillows!Genuine Expedia guest review
"Our anniversary by AMTRAK"
We had a wonderful stay, the staff was polite and so helpful explaining to us how to traverse the area by shuttle and BART. The room was very clean and the bedding excellent. The hotel lobby was inviting and we would stay again at this hotel.Genuine Expedia guest review
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