"convenient and lovely."
bright and clean, great value for the price with location near highways and right in the heart of emeryville.Genuine Expedia guest review
Great customer service and great rooms! Clean, comfortable and best of all quiet! Will stay there again next time I'm in the Bay area.Genuine Hotels.com guest review
"Nice hotel in a great area, close to bay"
Staff was extremely friendly and helpful..Clean..Great location, walking distance from shops and restaurantsGenuine Expedia guest review
"San Fran for the Weekend"
The Four Points had the most reasonable price around, and the quality of the staff and accommodations were fantastic. I would definitely stay there again.Genuine Expedia guest review
The hotel was clean but somewhat dated. I though the layout of the room was strange. The bathroom was TINY... The noise from traffic was loud and closing the window and turning on the air didn't really help drowned it out. The bed was alright for 1 night but I have slept in way more comfortable beds. The staff though was very helpful and friendly.Genuine Hotels.com guest review
Great time! Close to restaurants and a shopping mall. Easy access to the freeway too.Genuine Expedia guest review
Was in town less than 24 hours. Maybe I was tired, but the bed was VERY comfortable!Genuine Expedia guest review
"Great Get away at Four Points!"
Location was great! The staff was beyond helpful,and the hotel was in good condition! My boyfriend and i enjoyed our stay as first timers here!Genuine Expedia guest review
"Room is too small."
Room is too small. Even up-graded room is also small.Genuine Expedia guest review
"Hotel in Emeryville"
Ok experience if taking a short vacation last minute. Was not aware of last minute card hold they didn't seem to careGenuine Expedia guest review
"Great hotel near San Francisco"
We had a wonderful stay for three nights. Rooms was comfortable and very clean. Location was great as their are restaurants next door and across the street. Also the neighborhood is very safe. Although you cannot walk to the Bart station, their is a shuttle bus across the street that will take you to the station which is about 15 minutes away. Since […] we drove from LA we took the car to the station and only paid two dollars parking, all day; and took the Bart ( MacArthur Station) into San Francisco. For the price we paid it was a lot cheaper than staying inside San Francisco where we still had to pay for daily parking at the hotels. Next time we come back to San Francisco, we will surely stay at this hotel as it is very convenient to everything. Read moreGenuine Expedia guest review
"Very friendly staff, close to mall, transportation"
I was on a business trip and had to find a hotel with a good distance to my meeting places. I was skeptical about a relatively low (88% vs > 95%) recommendation rate. I was then surprised by very friendly staff and found Emery Go Around (a free shuttle service) pretty convenient to bring me to BART's MacArthur station. I recommend this one.Genuine Expedia guest review
"Good service, good location, but no fitted sheet?!"
Just spent 2 nights at this Sheraton with 2 other friends for a roadtrip. We were looking for somewhere not too far from everything but didn't want to be in San Francisco. This hotel is right over the Bay Bridge so it's a quick trip into the city, there's surrounding shops and a fun little diner across the parking lot (The Black Bear). The price was […] good for the room, location, free parking, no breakfast, but great to have that diner. This hotel had great, friendly customer service from the moment we arrived. My only problem was there was no fitted sheet on either of the beds...?! They used flat sheets to cover the beds so mine kept moving and exposing the mattress while sleeping. It was weird why they wouldn't have that? And bathroom was small but it was fine for our stay. Read moreGenuine Hotels.com guest review
The hotel was clean, comfortable and the staff was very pleasant and helpful. The bathroom was extremely small and I prefer having the sink/counter space in the bathroom and not in the vanity/room area, but overall it was a very pleasant stay. I would definitely stay here again.Genuine Hotels.com guest review
"Get what you pay for..........."
Awesome location for a quick trip to SF. Right at the entrance to the Bay Bridge. Clean room, but very small. Like a super dressed up Motel 6. Halls a bit dirty, but room itself up to Sheraton standards. Fantastic staff. Brand new lobby. I'd do it again for the price I paid.Genuine Hotels.com guest review
"Tried another Sheraton property in the bay area"
I selected this hotel based on its proximity to my daughter's college. The amenities description said that the hotel had room service, but it did not. There is only one restaurant nearby if you don't want to drive somewhere. The hotel has a bar and an area where breakfast is served, but you cannot get dinner there. There was a microwave and fridge in […] the room, so we ended up going to the Trader Joe's across the street to get our dinner. Read moreGenuine Expedia guest review
"save your $"
I am an easy person to please a fter my stay not pleased with management all pased over my complaints! 1 hit by flying glass due to maintenance on elevators. 2 room not cleaned on 2nd day left early that a.m. returned at 2:30 p.m. room not cleaned called guest services girl says they will get to it never did we had to take trash out make up bed im on […] vacation i want maid service reported to management oh sorry nothing we can do you booked thru expidia cant refund any $.. 3 Balcony doors had no screens flies in room? 4 fridge not plugged in had to move fridge so my wife could crawl behind and plug it in. save you $$ go somewhere else management dosent care about you! Read moreGenuine Hotels.com guest review
GreatGenuine Hotels.com guest review
We really enjoyed the room, but a refrigerator and microwave would've made things more convenient. We couldn't keep any cold storage food on the room for late night snacking. Everything else was great. A very nice facility.Genuine Hotels.com guest review
Very comfortable, quiet, clean room. Perfect location with ammenities within walking distance and free community shuttle to go to the BART station. Will definitely stay there again.Genuine Hotels.com guest review
"Convenient location to freeway and shopping"
Room was clean and comfortable. Staff was very professional and courteous. Hotel lobby was undergoing remodeling, so there was construction equipment in the middle of the lobby. Because of the remodeling, the breakfast was only a continental breakfast. Otherwise, construction did not impact the comfort of my stay.Genuine Expedia guest review
Like my room ,king bed sweet,but their continentl breakfeast was the worst ever had by breakfast anyway that was disappointing otherwise location, room,staff cool hope hurry and finsh remodeling before i return.Genuine Expedia guest review
"Convenient and reasonably priced for San Francisco"
Took a little San Fran trip with friends and needed a place with parking and at reasonable price. This turned out very well! Even has a (free!) charging station for electric cars in the back parking lot. Parking is free as well.Very convenient just a quick drive over the bridge to explore SF :)Genuine Hotels.com guest review
This was a great place to stay at a great value. Very friendly staff in a great location!Genuine Hotels.com guest review
The room was great but the hotel is being remodeled so the lobby was torn up. No noise in the room, and the price was great. Overall a good deal :)Genuine Hotels.com guest review
"Good choice on East Bay"
The hotel is undergoing a remodel. Beyond the front end deconstruction, the hotel was functioning, clean, comfortable. Room was comfortably sized. The bed and bedding were great. A view of the Bay bridge and city through openable windows (yay fresh air!) Coffee in room. Wifi. Free parking. Convenient location to all the great places to eat on the East […] Bay and to the bridge to city. Read moreGenuine Hotels.com guest review
The lobby was a under construction and no notice given at reservation time. The front desk employees not very helpful yes we have vending machine but they don't tell you they only take coins. And surprise they don't have or can't get to any change. No restaurant to eat in. Rooms not bad but bathrooms crazy. If your tall plan to spend your time bending […] in order to get washed. And it's so fun to close the bathroom door you might as well step into tub to close the door other wise practice spin moves around closing door. Read moreGenuine Hotels.com guest review
"Good stay for the price"
I like the fact they don't charge for parking!! the area does have a lot of traffic but enough places to go on foot, the hotel was under renovation can't wait to see the end resultsGenuine Hotels.com guest review
The hotel was under construction so it wasn't as nice as the last time I stayed there. I have no real complaints about it so I guess I would say I enjoyed it.Genuine Expedia guest review
Our stay was with hubby and 2 children (2 and 3 yrs). We stayed one night to catch our next day CA Zephyr train. Stay was great overall. Hotel was under renovation. Check-in and out service was quick and easy. Wireless was free. Location was great!...slightly further than Hyatt (which was way more expensive) but still extremely convenient. They were […] within walking to distance to the mall or Ikea. Across the street is Marshall's, TJ's Pier 1, BevMo...and close to the train station is the Public Market (think food court but int'l style). (Public Market is kid friendly--huge chalkboard for them to doodle and a ball pit (free!!), kids had their own little table and chairs. The hotel has an outdoor pool, too. The continental breakfast was not exciting: croissants, danishes, raisin bran, cornflakes, juice, milk, coffee. Large seating area for eating. To me, the location is worth a lot more than anything else...you don't have to get in the car and drive anywhere. Emeryville station is the perfect drop off point and the stores around are plentiful. Right next door is also Black Bear Diner. Denny's is a block away. Hotel also had room service. Read moreGenuine Hotels.com guest review
"December 2013 review"
This hotel is under major construction and the discounted price I paid doesn't reflect the inconvenience of no lobby (if meeting someone) and no restaurant. The desk staff unapologetically explain "it's on our web site - you booked through Hotels.com". However, what is truely problematic is the noise from the elevator. My room was a few rooms down and […] I could still hear the mechanics each and every time it stopped at or passed by my floor....all night long. Not good. A surprising disappointment for type of quality hotel chain. Read moreGenuine Hotels.com guest review
"Overall good stay..."
It's was overall good experience. Although there was an older man who worked the late shift that didn't seem to want to be there and wasn't too pleasant, and it was under construction I still enjoyed my stay.Genuine Hotels.com guest review
The hotel is in a great location and the staff was terrific! The hotel is also undergoing a major reconstruction. No lobby, no bar, no restaurant. Continental breakfast is just so-so. The rooms are ok, nothing fancy. Overall, good spot and I would stay again....after the construction is finished.Genuine Hotels.com guest review
"Decent hotel needs to clean common area"
If they cleaned the common hallway carpets that would go a long way tomake this a nicer hotel. If the rates are low, it may be worth it. Nothing great here it just gets the job done.Genuine Hotels.com guest review
"Excellent staff, great rooms!"
Thanks to the staff for making our stay very enjoyable.Genuine Hotels.com guest review
"Almost a value, no charm"
This hotel is clean, has very attentive staff and is in a convenient location. It has zero charm.It felt like a hospital in its functionality. It's adequate as a place to sleep but that's about it.Genuine Hotels.com guest review
"Comfortable place with great staff"
Pretty good place to stay. The staff is cheerful, ready to help. Interesting cultural mix of guests. Breakfast buffet was good. They had hard boiled eggs, plenty of fruit along with a selection of everything else you would expect. The bathroom was uncommonly tiny.Genuine Expedia guest review
"Convenient location, looking tired"
Very good East Bay Location --- By car, it is convenient to Berkeley, Oakland and San Francisco. Next to an outdoor mall so shopping and restaurants nearby. Very friendly staff. The DOWNSIDE is that it could use some new furnishings ---- the bed was not very comfortable, the carpets look old, and new furniture, chosen with the room in mind, would make […] a big difference. Read moreGenuine Expedia guest review
"Nice place to stay"
It was a nice hotel but the $5 credit they give you for not cleaning your room needs to be better explained. The cleaning service did not make the bed, restock the bathroom or do anything to tidy up the room. They did not even give me the $5 credit! Next time I'll just tell them to keep their $5 and tidy the room! That was a rip off!Genuine Hotels.com guest review
Hotel is just south of Berkley, and easy drive to San Francisco just across bridge. (traffic dependent of course) Also short drive to Oakland airport.Genuine Expedia guest review
"Friendly, quiet, convenient"
Very friendly, surprisingly quiet, comfortable hotel. Convenient to catch the Emmeryville Go-Round bus service to MacArthur BART station to take train into San Francisco Financial District for business meetings.Genuine Hotels.com guest review
"Perfect for meeting up before the football game"
It ended up being the perfect location to meet up with friends before heading across the Bay Bridge to the 49ers game. Although the rooms were small, think bathroom door hitting toilet seat to close small! Very convenient to freeway and plenty of restaurants and shopping nearby. Bay view was a little obstructed, but you could definitely see the water. […] All in all, we would stay there again. Rooms were clean, plenty of free parking and free wifi! Read moreGenuine Hotels.com guest review
"Short but sweet"
We only stayed 1 night but the room was very clean, the beds were combfortable and the shower was good. So many times now days they short change you on the shower facilities. Overall we were very pleased with our stay. The little cafe in the hotel was nice and helped us get on the road again quickly. The people working there were all very nice and helped […] us with anything that we asked of them. Read moreGenuine Expedia guest review
"Needed upgrades pending"
Overall, a solid choice at a great location. For the price, one would expect a little more polished hotel. It seemed tired and rundown in certain areas, like the elevator. Small rooms that use the space accordingly.Genuine Hotels.com guest review
The hotel is located on a very busy and noisy intersection, and is very close to the highway. Our first room was near the ground floor, and the pool. but the staff was incredibly nice about moving us to a higher floor that wasn't so close to the traffic noise. The hotel is very clean and comfortable, although the bathroom is terribly small for a tall […] person. All of the staff were very friendly and helpful. We have stayed here many times, and will continue to do so in the future. Read moreGenuine Hotels.com guest review
"great location and value"
Room was very clean, bed was comfortable, easy trip across the Bay Bridge to San Francisco, great shopping and restaurants right around the corner, and cocktail hour was a very convenient.Genuine Hotels.com guest review
"Great place to stay."
Stayed here one night. Real nice rooms and friendly staff. The only minor problem is traffic congestion in the area. Guess it comes with being in the Bay Area.Genuine Hotels.com guest review
I really liked this location. The service was amazing and the room couldn't have been better. The surrounding neighbor hood wasn't a bad area. Across the street is a strip mall with alot of stores. From clothing to food. It's a good place to kill a few Hours if you needed. Over all it was a 5 in my book. I'll definitely go back if I'm vacationing in […] that area again Read moreGenuine Hotels.com guest review
"nice hotel, rough neighborhood"
The room was nice, and the people working there were courteous and friendly. The adjacent neighborhood is a little rough and didn't appear to be much security/deterrents in parking lot; make sure to not leave anything of value in your car, I had my window smashed in at 3am. A rude awakening and an unforseen cost staying at this hotel!Genuine Hotels.com guest review
We found the location to be convenient, easy access to other areas. The quality and cleanliness was very good. The bathroom and sink areas were very small. My only complaint was the temperature control in the shower. I had cool to hot temperature variations during my showers.Genuine Hotels.com guest review
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