"Not worth it."
This was my first and probably last time at a Fairfield. My first room was right next to the stairs on the first floor, and needless to say I barely slept. When someone when down the stairs it literally shoot the entire room and was so loud. In the morning I asked to be moved, and they did move me to another room. I had breakfast in my room and when […] I came back late that evening from working, I found that the cleaning was less than sub-par. They made the bed and that was it. The plates of breakfast were left on the table, other trash I had left out to be thrown away was untouched. They didn't refill the coffee station, and didn't throw away any of the used packaging, just left it a mess. I was really disappointed. Read moreGenuine Hotels.com guest review
We were in town for a convention and it was nice to be so close to the convention site. The staff was friendly and the rooms were spotless! I would recommend this hotel to everybody I know and will definitely stay here again when I come back to Dallas!Genuine Hotels.com guest review
I went for a weekend to attend a convention at the Irving Convention Center. The hotel was closely located, and the morning complimentary breakfast was really good - it even had waffles! The pool and whirlpool also had extended hours so I was able to enjoy them after the convention ended for the day. I would highly recommend this hotel to other tra […] velers. Read moreGenuine Hotels.com guest review
Is okGenuine Hotels.com guest review
"Great weekend getaway!"
This was a great hotel for my recent weekend stay. Would consider it to anyone looking for a hotel in the DFW area.Genuine Hotels.com guest review
"Nice Place and great price!"
Clean room; comfortable beds; had a good variety for the breakfast. People were nice and very helpful.Genuine Hotels.com guest review
Great staff straight forward and clear about what they tell you nice room super neatGenuine Hotels.com guest review
"Don't stay here"
Staff was rude and it took 20 minutes to check in and I was the only person in the lobby. They debit your account for a deposit still haven't received it back could take up to ten days the rooms are small cramped there were items left in the room from previous nights guests and no microwave.Genuine Hotels.com guest review
"Two Thumbs Up"
Our stay here was great!! The hotel was clean and the staff was very friendly!! The breakfast was pretty good too!!Genuine Hotels.com guest review
The hotel had a nice indoor pool and spa. They also offer a good selection of foods during their complimentary breakfast.Genuine Hotels.com guest review
My family and I enjoyed our stay here, the staff was very friendly and the room and hotel itself was very clean. I would recommend this hotel.Genuine Hotels.com guest review
"Would go back"
We had a first floor room. It smelled a little moldy when we first got there, but we opened the window and turned on the air and it smelled fine after a few minutes. The maids were very nice--we had the DND sign on the door the entire visit, but they left us bags of clean towels every day anyways. The beds were very soft and clean. Cookies yummy, business […] center very helpful! The front desk folks were nice, also. Read moreGenuine Hotels.com guest review
We had an amazing time on our little marriage get-a-way staying at the Fairfield Inn Las Colinas! The staff was wonderful and helped us with a ride one night, extra blankets, pens when we forgot ours in the room, and several other things like direction. The breakfast was fully stocked and very tasty. The room was clean and restocked each day when we […] got back to our hotel in the evening. Read moreGenuine Hotels.com guest review
Very clean and nice service !Genuine Hotels.com guest review
The room was very clean. The bed and pillows very comfortable. The area is nice and quite.Genuine Hotels.com guest review
"Nice time away"
there for me on Friday and there on Saturday day to see my son at college.. Love the Las Colinas area of Irving..Genuine Hotels.com guest review
"Nice but noisy"
The only 2 issues I had was that our room was next to the water room and it was very loud and that the bottle of water I opened was 3.50 and I got charged twice for it. Otherwise it was nice.Genuine Hotels.com guest review
"Overall ok BUT !!"
After Hotels.com already took payment, the hotel charged my CC another 200$. When i called them they credited my account back but was still 45$ short. Other than that was overall good stay!Genuine Hotels.com guest review
"Very good ambience!"
Very clean.Genuine Hotels.com guest review
"11th yr anniversary vaca with husband"
Great great and great! King suites are phenomenal! Super clean and affordable & the spa felt nice. Breakfast was pretty good also. I love that they don't bother you.Genuine Hotels.com guest review
Hotel was clean and located near the highway so made it easy to access LegoLand.Genuine Hotels.com guest review
"It was a nice stay"
Very peaceful, slept very good and the staff was the bestGenuine Expedia guest review
"Clean and friendly"
I travel often for work. This is a good deal that's close to the highway. Only 15 minutes to the heart of downtown and 10 minutes from the airport.Genuine Hotels.com guest review
The Inn was clean and service was great!Genuine Hotels.com guest review
"close to perfect"
Will stay again for sureGenuine Hotels.com guest review
"Irving Business Made Easy"
Was greeted immediately by staff and welcomed to the hotel. Room was spacious and easy to work from. Internet access was simple. Breakfast was modest but certainly acceptable. Restaurant options in the area were abundant. Would stay there again.Genuine Hotels.com guest review
"Don't let the low price deter you"
Usually you expect low quality for low pricing but everything looked nice and not of cheap quality. The hotel is right off the highway but we didn't hear any highway noise. The beds were comfortable and will sleep 2 people - don't recommend more than 2 as you'll be squished like my mother in law and kids were. Our room smelled a little damp when we […] walked in but that was a given being that we were two doors down from the pool. Room temp was decent but didn't get cold like you'd think it would using the coolest setting on the a/c. If we stay again I'll be bringing a piece of tape to cover the smoke alarm light. It was bright enough you could easily see enough around the room to get around but not so bright it bothered you with your eyes closed. Overall we enjoyed our stay and will most likely stay again in the future. Special thanks to Thomas the manager on duty when we arrived who gave us a shortcut to where we ate dinner - avoided a ton of traffic. Read moreGenuine Expedia guest review
Great service and the hotel is very impressive. Highly recommend! Good location.Genuine Hotels.com guest review
Gina was great at the reception. She was very efficient, the hotel was clean, the bed was good, the breakfast was good but I would put families with kids on the bottom floor because you can hear them jumping on the bed or running in the room. (I know you can not control other peoples kids).Genuine Hotels.com guest review
overall nice room, no complaints, felt the nightly room rate was a bit high.Genuine Hotels.com guest review
I stayed for a couple nights while visiting friends, and while the expedia price combined with flight was really good, I do regret not staying at the other hotel I considered. The rooms are really exposed because they are low to ground, even on the second floor, so I had to dress with all the lights on and blackout drapes pulled every morning. There […] were no shower caps, so I had to make my own out of bobby pins and an ice bucket liner. Proud of the ingenuity, but a ready made cap would have been a nice touch. There was nothing quick to eat within walking distance. There are a couple full service restaurants close by, and a snack bar, but you have to drive to everything else. I woke up late for breakfast on a weekday, but didn't realize I was late because I read the weekend times for service. When I asked where everything was, I was met with A LOT of unnecessary attitude from 3 out of 4 employees. Only Lucy was sweet and tried to alleviate the situation, but that really changed my mind about another stay here. Lucy did give me a late checkout on my last day. Read moreGenuine Expedia guest review
"Expensive for what you get..."
The hotel was OK, nothing special. To me it was a bit pricey for what you get. It was LARGELY FORGETTABLE...Genuine Hotels.com guest review
Hotel was great. I would have given 5 on rating however our smoke detector in the room went off two days in a row and had to have maintenance come in each time to work on it. Other than that I would have given the highest rating.Genuine Hotels.com guest review
Great hotel & price. Awesome service, very clean, very friendly staffs & the complimentary breakfast was excellent too. The only thing that really negative is the location, which is very close to the highway, a 24/7 noise that causes my family not to have a sound sleep, but the staff was gracious enough to transfer us to the opposite wing to a suite […] with king bed with the same rate of 2 double beds. Overall, I am recommending this hotel for everyone & I will definitely come back again. Thank you! Read moreGenuine Hotels.com guest review
Stayed only one night, five of us including kids, overall good experience and we are picky, nice room, clean, breakfast included above average, friendly staff.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and taking the time to leave this wonderful review! We are glad to hear our newly renovated hotel was a great fit for you and your family. We look forward to welcoming you again very soon!
Very good. Nice helpful staff.Genuine Hotels.com guest review
"closo to business seminar"
Everything fine except the toilet in the bahroom. The seat was too low and the water level too high.Genuine Hotels.com guest review
"Close to the airport in Dallas"
Staff was very friendly and helpful. They helped with directions regarding where we wanted to go. They suggested places to eat ( which we did ) and were very pleased. They were knowledgeable of the surrounding areas and how to get to places. It was quiet and we were able to sleep real good. The eating area downstairs was clean, the food was good and […] was re-filled quickly. The lady in charge of the food area was so sweet and smiled a lot. We had a wonderful time. Would recommend this place to our friends and family! Thanks for a good time.......... Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas It was lovely to see that you appreciated our little touches and attention to detail. Our objective is simple: to make you feel like a guest in a good friend’s home. We hope to welcome you back again soon. Thank you for staying and for writing a review.
We enjoyed our stay. The pool was great! The beds were comfy! The continental breakfast was yummy! Overall, we had a nice time!Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas What a delightful review! Thank you for taking the time to post this, I am glad the team has lived up to your expectations, and we all look forward to welcoming you again, hopefully soon!
"Great staff and wonderful location."
We loved our stay here. The location was great. We had a minor problem with parking on Saturday night but the staff did a good job at finding me a place and I didn't have a go and move it later. We were there for the Dallas Comic Convention and even the staff had fun and took our pictures as we were dressed up.Genuine Hotels.com guest review
"Rave review for the Fairfield Staff!"
The staff at the Fairfield was very helpful in every way. They made themselves available to assist me with my needs before and after Lasik surgery. The room was very clean, the staff could not have been better. The only complaint I have is the room just smelled a little funky, but, it could have been the cleaning supplies used.Genuine Hotels.com guest review
"close to Bennigans with a fairly wide range at fai"
Staff were #1 very helpful I would stay againGenuine Hotels.com guest review
"Exactly as expected"
Nice clean rooms. Indoor pool and sauna. We got the adjoining rooms as requested. Overall, an excellent choice for the price. I did not like the $20 pre-requested hold on my credit card for incidentals. It finally went away after a week.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and for your review. We value all comments we receive as this way we can better our services. We hope to welcome you back again soon!
The hotel worked out really well for us and the front desk was very accommodating. The breakfast had many options including eggs and waffles. Overall highly recommended and we travel a lot so will be back.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas What a delightful review! Thank you for taking the time to post this. We are glad our team has lived up to your expectations, and we all look forward to welcoming you again, hopefully soon!
"Wish to go again"
I Stayed only two night and the staff was nice the rooms were clean and i had gotten new towels the next day. I Asked for go places to go and the front desk helped me find the perfect place to go. We were relaxes and it was peaceful. :)Genuine Expedia guest review
Response by Fairfield Inn & Suites Dallas Las Colinas What a lovely review! We are delighted that you enjoyed your latest experience and that our team has contributed in making it fantastic.We look forward to seeing you again soon.
Very nice and very clean. I was a little annoyed by the unexplained "incidentals" ie. the 2.50 bottle of water on the bathroom counter. I am glad I read the label before opening! It just seems a little underhanded. Other than that, our stay was enjoyable. Thanks.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and for taking the time to review our hotel. We value all comments we receive as this way we can better our services. We look forward to welcoming you again in the near future!
The hotel is older, but well maintained. The staff was very friendly and accommodating to our large group...even made us another batch of cookies at 11:00 at night.Genuine Expedia guest review
"Nice 3 night stay"
I stayed there for the weekend for a business trip + leisure. The room was very clean and the staff was very nice too. No 24 hour housekeeping service, but front desk will assist you if you need anything. Breakfast is a typical variety you would get at hotels at this level. Mavericks were playing that weekend, so it got a little loud, but it was tolerable. […] The only thing that kind of surprised me is that houskeepers came in at 9 am and freaked me out. Don't they usually come in around 11 or noon, which is the usual check out time? But overall, very pleasant stay. Worth the money. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and for your review. Great to hear that our location was ideal for both your business & leisure trip and that our team looked after you so well. I surely hope your next visit will be outstanding without any exception. We hope to welcome you back again soon.
We had a very nice 2 nite stay.The hotel was clean and convenient.The breakfast buffet was very good with fresh fruit and eggs,yogurt etc.The only problem we had was kids running up and down the hall up to and past midnite.A call to the front desk to complain did little to stop the noise even though they did ask the kids to be quiet.To be fair, I'm […] not sure the hotel can do very much to stop problems that incompetent parents don't even recognize.Overall we had a very nice stay at a good value. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you so much for staying and for your review. We are delighted you enjoyed our hotel and hope that you will return in the not too distant future. I will definitely pass this message across to my team and I surely hope to welcome you back soon.
For the price I would have rather stayed in another hotel. It was not worth the money. Even they said breakfast would be served in the morning. It was cereal and muffins.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and for your review. We value all comments we receive as this way we can better our services. I am sorry that you left feeling disappointed in your hotel choice. We will use your comments to improve.
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