"Overall ok BUT !!"
After Hotels.com already took payment, the hotel charged my CC another 200$. When i called them they credited my account back but was still 45$ short. Other than that was overall good stay!Genuine Hotels.com guest review
"Very good ambience!"
Very clean.Genuine Hotels.com guest review
"11th yr anniversary vaca with husband"
Great great and great! King suites are phenomenal! Super clean and affordable & the spa felt nice. Breakfast was pretty good also. I love that they don't bother you.Genuine Hotels.com guest review
Hotel was clean and located near the highway so made it easy to access LegoLand.Genuine Hotels.com guest review
"Clean and friendly"
I travel often for work. This is a good deal that's close to the highway. Only 15 minutes to the heart of downtown and 10 minutes from the airport.Genuine Hotels.com guest review
The Inn was clean and service was great!Genuine Hotels.com guest review
"close to perfect"
Will stay again for sureGenuine Hotels.com guest review
"Irving Business Made Easy"
Was greeted immediately by staff and welcomed to the hotel. Room was spacious and easy to work from. Internet access was simple. Breakfast was modest but certainly acceptable. Restaurant options in the area were abundant. Would stay there again.Genuine Hotels.com guest review
"Don't let the low price deter you"
Usually you expect low quality for low pricing but everything looked nice and not of cheap quality. The hotel is right off the highway but we didn't hear any highway noise. The beds were comfortable and will sleep 2 people - don't recommend more than 2 as you'll be squished like my mother in law and kids were. Our room smelled a little damp when we […] walked in but that was a given being that we were two doors down from the pool. Room temp was decent but didn't get cold like you'd think it would using the coolest setting on the a/c. If we stay again I'll be bringing a piece of tape to cover the smoke alarm light. It was bright enough you could easily see enough around the room to get around but not so bright it bothered you with your eyes closed. Overall we enjoyed our stay and will most likely stay again in the future. Special thanks to Thomas the manager on duty when we arrived who gave us a shortcut to where we ate dinner - avoided a ton of traffic. Read moreGenuine Expedia guest review
Great service and the hotel is very impressive. Highly recommend! Good location.Genuine Hotels.com guest review
Gina was great at the reception. She was very efficient, the hotel was clean, the bed was good, the breakfast was good but I would put families with kids on the bottom floor because you can hear them jumping on the bed or running in the room. (I know you can not control other peoples kids).Genuine Hotels.com guest review
overall nice room, no complaints, felt the nightly room rate was a bit high.Genuine Hotels.com guest review
I stayed for a couple nights while visiting friends, and while the expedia price combined with flight was really good, I do regret not staying at the other hotel I considered. The rooms are really exposed because they are low to ground, even on the second floor, so I had to dress with all the lights on and blackout drapes pulled every morning. There […] were no shower caps, so I had to make my own out of bobby pins and an ice bucket liner. Proud of the ingenuity, but a ready made cap would have been a nice touch. There was nothing quick to eat within walking distance. There are a couple full service restaurants close by, and a snack bar, but you have to drive to everything else. I woke up late for breakfast on a weekday, but didn't realize I was late because I read the weekend times for service. When I asked where everything was, I was met with A LOT of unnecessary attitude from 3 out of 4 employees. Only Lucy was sweet and tried to alleviate the situation, but that really changed my mind about another stay here. Lucy did give me a late checkout on my last day. Read moreGenuine Expedia guest review
"Expensive for what you get..."
The hotel was OK, nothing special. To me it was a bit pricey for what you get. It was LARGELY FORGETTABLE...Genuine Hotels.com guest review
Hotel was great. I would have given 5 on rating however our smoke detector in the room went off two days in a row and had to have maintenance come in each time to work on it. Other than that I would have given the highest rating.Genuine Hotels.com guest review
Great hotel & price. Awesome service, very clean, very friendly staffs & the complimentary breakfast was excellent too. The only thing that really negative is the location, which is very close to the highway, a 24/7 noise that causes my family not to have a sound sleep, but the staff was gracious enough to transfer us to the opposite wing to a suite […] with king bed with the same rate of 2 double beds. Overall, I am recommending this hotel for everyone & I will definitely come back again. Thank you! Read moreGenuine Hotels.com guest review
Stayed only one night, five of us including kids, overall good experience and we are picky, nice room, clean, breakfast included above average, friendly staff.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and taking the time to leave this wonderful review! We are glad to hear our newly renovated hotel was a great fit for you and your family. We look forward to welcoming you again very soon!
Very good. Nice helpful staff.Genuine Hotels.com guest review
"closo to business seminar"
Everything fine except the toilet in the bahroom. The seat was too low and the water level too high.Genuine Hotels.com guest review
"Close to the airport in Dallas"
Staff was very friendly and helpful. They helped with directions regarding where we wanted to go. They suggested places to eat ( which we did ) and were very pleased. They were knowledgeable of the surrounding areas and how to get to places. It was quiet and we were able to sleep real good. The eating area downstairs was clean, the food was good and […] was re-filled quickly. The lady in charge of the food area was so sweet and smiled a lot. We had a wonderful time. Would recommend this place to our friends and family! Thanks for a good time.......... Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas It was lovely to see that you appreciated our little touches and attention to detail. Our objective is simple: to make you feel like a guest in a good friend’s home. We hope to welcome you back again soon. Thank you for staying and for writing a review.
We enjoyed our stay. The pool was great! The beds were comfy! The continental breakfast was yummy! Overall, we had a nice time!Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas What a delightful review! Thank you for taking the time to post this, I am glad the team has lived up to your expectations, and we all look forward to welcoming you again, hopefully soon!
"Great staff and wonderful location."
We loved our stay here. The location was great. We had a minor problem with parking on Saturday night but the staff did a good job at finding me a place and I didn't have a go and move it later. We were there for the Dallas Comic Convention and even the staff had fun and took our pictures as we were dressed up.Genuine Hotels.com guest review
"Rave review for the Fairfield Staff!"
The staff at the Fairfield was very helpful in every way. They made themselves available to assist me with my needs before and after Lasik surgery. The room was very clean, the staff could not have been better. The only complaint I have is the room just smelled a little funky, but, it could have been the cleaning supplies used.Genuine Hotels.com guest review
"close to Bennigans with a fairly wide range at fai"
Staff were #1 very helpful I would stay againGenuine Hotels.com guest review
"Exactly as expected"
Nice clean rooms. Indoor pool and sauna. We got the adjoining rooms as requested. Overall, an excellent choice for the price. I did not like the $20 pre-requested hold on my credit card for incidentals. It finally went away after a week.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and for your review. We value all comments we receive as this way we can better our services. We hope to welcome you back again soon!
The hotel worked out really well for us and the front desk was very accommodating. The breakfast had many options including eggs and waffles. Overall highly recommended and we travel a lot so will be back.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas What a delightful review! Thank you for taking the time to post this. We are glad our team has lived up to your expectations, and we all look forward to welcoming you again, hopefully soon!
"Wish to go again"
I Stayed only two night and the staff was nice the rooms were clean and i had gotten new towels the next day. I Asked for go places to go and the front desk helped me find the perfect place to go. We were relaxes and it was peaceful. :)Genuine Expedia guest review
Response by Fairfield Inn & Suites Dallas Las Colinas What a lovely review! We are delighted that you enjoyed your latest experience and that our team has contributed in making it fantastic.We look forward to seeing you again soon.
Very nice and very clean. I was a little annoyed by the unexplained "incidentals" ie. the 2.50 bottle of water on the bathroom counter. I am glad I read the label before opening! It just seems a little underhanded. Other than that, our stay was enjoyable. Thanks.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and for taking the time to review our hotel. We value all comments we receive as this way we can better our services. We look forward to welcoming you again in the near future!
The hotel is older, but well maintained. The staff was very friendly and accommodating to our large group...even made us another batch of cookies at 11:00 at night.Genuine Expedia guest review
"Nice 3 night stay"
I stayed there for the weekend for a business trip + leisure. The room was very clean and the staff was very nice too. No 24 hour housekeeping service, but front desk will assist you if you need anything. Breakfast is a typical variety you would get at hotels at this level. Mavericks were playing that weekend, so it got a little loud, but it was tolerable. […] The only thing that kind of surprised me is that houskeepers came in at 9 am and freaked me out. Don't they usually come in around 11 or noon, which is the usual check out time? But overall, very pleasant stay. Worth the money. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and for your review. Great to hear that our location was ideal for both your business & leisure trip and that our team looked after you so well. I surely hope your next visit will be outstanding without any exception. We hope to welcome you back again soon.
We had a very nice 2 nite stay.The hotel was clean and convenient.The breakfast buffet was very good with fresh fruit and eggs,yogurt etc.The only problem we had was kids running up and down the hall up to and past midnite.A call to the front desk to complain did little to stop the noise even though they did ask the kids to be quiet.To be fair, I'm […] not sure the hotel can do very much to stop problems that incompetent parents don't even recognize.Overall we had a very nice stay at a good value. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you so much for staying and for your review. We are delighted you enjoyed our hotel and hope that you will return in the not too distant future. I will definitely pass this message across to my team and I surely hope to welcome you back soon.
For the price I would have rather stayed in another hotel. It was not worth the money. Even they said breakfast would be served in the morning. It was cereal and muffins.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for staying and for your review. We value all comments we receive as this way we can better our services. I am sorry that you left feeling disappointed in your hotel choice. We will use your comments to improve.
"Above-average budget motel"
Very courteous check-in clerk. Room was very typical of today's motels except it did not have a microwave or a mini-fridge. Very clean. A couple of minor complaints: the AC would not cool the room off enough for our sleeping comfort and one convenient outlet was totally dead. Wanted to use it to charge our cell phones. The continental breakfast was […] excellent. Lots of fruit, sweet rolls, cereal, sausage biscuits, fruit cups and also boiled eggs. Has make-your-own waffles. Have both regular and dark coffees. Their wi-fi is free the first night and then you pay. Will stay there again. Read moreGenuine Expedia guest review
"Fairfield Inn DFW"
I booked this because I thought it was an airport (DFW) hotel. I assumes that an airport hotel has shuttle service to and from the airport. That turned out not true and i had a $20+ cab fare to and from DFW. ot at all what i expected. In addition, this hotel was below what I have I come to expect from any Marriott branded hotel.Genuine Expedia guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for choosing our hotel for you recent stay in Las Colinas. We have reviewed your comments regarding your stay and we greatly appreciate that you took the time to share them, as our guests' satisfaction is our main priority. We are deeply sadden to read that you were disappointed with our location. We will do our best to learn from your comments and improve moving forward. It was a pleasure to have you as our guest and we hope to see you again soon.
"Great stay for the money."
Excellent location near airport and quick commute to downtown. Easy check in/out. Pretty nice free breakfast bar (well replenished). Good area near restaurants, gas and pharmacy. Clean, nice. Overall great stay for a few days.Genuine Expedia guest review
Response by Fairfield Inn & Suites Dallas Las Colinas Thank you for choosing our hotel for you recent stay in Las Colinas. We have reviewed your comments regarding your stay and we greatly appreciate that you took the time to share them, as our guests' satisfaction is our main priority. It was a pleasure to have you as our guest and we hope to see you again soon.
Good Stay they read my mindGenuine Expedia guest review
"Excelente ubicacion y calidad del hotel"
Excelente opción para una estancia familiar, muy bien localizado en una zona muy agradable.Genuine Hotels.com guest review
"Near convention center, nice for the price"
10/19/14 AMBER G oklahoma
We stayed here Oct 17-19 for Dallas Fan Days at the Irving Convention Center. The hotel is located only 5 minute away (driving). It's right off the freeway. We had a King room which was smaller than I am used to but it was well appointed with a desk, fridge, and chair. The A/C is the old school swamp cooler but it kept the room cold and provided white noise. The tub was a little strange, it was very curved inward toward the middle so you have to stand awkwardly to be comfortable. I am assuming this to keep water from overflowing. The free breakfast was great. They had waffles, biscuits & gravy, fruit, yogurt, eggs, sausage, pop tarts, cereal, milk, juices, boiled eggs, oatmeal. The room they serve it in is way packed with tables and really hard to move around when it's busy. We had a soccer team both mornings and it was impossible to get a waffle or really eat anything other than cereal. The hotel is right next door to Table & Tavern which is an Italian restaurant (it was good!). We will probably stay here in the future for the next convention.
"Price Location Worked for Us"
10/11/14 Eddie S Miami, Florida
Stayed here to visit my son in collage. Close to him and that makes it easy. Check in was fast and good, asked for extra pillows and promptly received them. Did not use any of the amenities, so sorry cannot comment. Room did have an over perfumed smell. Does go away with air on, but when you first walk in you go HEY. Also ask for a room not facing highway. NOISE is loud, believe me. Room was clean and bed was acceptable. TV’s worked good and WIFI was free and fast. I LOVE FREE FAST WIFI. Yes I would stay here again, for the PRICE and the location it works for me.
"It was ok...."
09/25/14 Alishia G United States
I was in town for an interview and got a pretty good deal from hotels.com for about $74/night. The location is great and near the freeways, good shopping, restaurants, etc. For starters, prior to arriving, I called to reconfirm booking details, payment method etc. I was told by the front desk agent if I use a credit card , it would not be charged until checkout, and if I paid with a debit card , it would be a $20 deposit per night for damages etc which would be refunded at checkout. So I gave her my CREDIT card and they tried to charge the account in full. I advised her that was not was I was told so I ended up paying in cash , no additional fees or deposits, which was my intent in the first place. My room was another story...as soon as I walked in , there was a lingering smell of mildew and dampness. The bathroom had a weird smell the entire time, and the only way the room would not smell was by having the air conditioner on. So after spraying perfume and freezing, I dealt with it unfortunately. On top of that,they put me in a handicap access room which means the bathroom had no tub just a stand up shower where water sprayed everywhere because there was nothing but a shower curtain ...1/2 length...over the shower. The best thing about my stay was the flat screen, the lamps, and the bed which was amazingly comfortable...other than that, my next stay will be somewhere else.....
"Thoroughly Above Average"
09/20/14 Corbett K Orlando
While the parking lot isn't huge, this Fairfield does many things right. I emphasize: 1) Solid WiFi, if not the fastest in the world, is complimentary for all guests. 2) Ample copies of USA Today in the lobby. 3) Solid television channel selection, including A&E, which too many hotels don't find important. 4) Breakfast selection, while not huge, is above average, especially the breads and baked goods. 5) Crew operating the breakfast area hustle to keep things clean and stocked, especially during peak demand. As an aside, I loathe hotels which think that business travelers see no difference between breakfast which begins at 6:30 versus 6:00. Well, I eat before I hop in the shower and when I'm on a business trip, I must be dry, shaven, dressed and out the door by 7:30. A 6:30 start for breakfast won't cut it. Fortunately, the Fairfield Las Colinas grasps this vital aspect of business travel and has breakfast ready for early risers at 6. Given the choice, I'd stay here again without compunction.
09/04/14 CA Gal San Diego
I stayed here for one night recently at the end of a business trip and before a morning flight out of DFW. Close to the airport and a WAY better option than the place nearby that I stayed at previously. I could hear the freeway noise from my room in the front, but it was not too loud and sounded like white noise so it didn't bother me. Clean and comfortable and the staff is very friendly and helpful. There are a couple of restaurants for dinner options within walking distance. The breakfast area is a little small and was pretty crowded when I left in the morning, but I was still able to grab a quick bite before my trip to the airport. I will definitely choose this location on my next trip out of DFW.
"Fairfield Inn Dallas Las Colinas"
08/31/14 DDM_BSA_Venture Charleston, South Carolina
We were visiting a local college nearby and the hotel was very close with access to restaurants and shopping. Easy to get on/off from Freeway and the staff was great. We left very early in the morning and the night person made coffee for us. Can't beat that kind of service.
"A good night's stay"
08/29/14 French S Louisiana
We stayed one night at this Fairfield. We ungraded to a small suite which was very nice. The staff was very friendly and helpful in all our request. We stayed upfront by the freeway but the noise did not bother us. If you think it will bother you, request a room on the backside. A lot of restaurants to choice that are close. The breakfast was an average Fairfield Inn breakfast. Overall a very enjoyable stay.
"Great and friendly"
08/12/14 Rick C Auburndale, Florida
I had an absolute wonderful time, the staff was very friendly and helpful in every way possible, almost a shame I have to leave and go home tomorrow, convenient to where I'm having my meetings and I cannot say enough good things about the staff, everyone has a greeting and a very good attitude. I hope to stay here the next time I visit
"nice clean hotel just off busy highway"
06/22/14 well-heeled580 Dallas, Texas
Overall I liked this hotel. Hotel was very clean, rooms had recently been redone, and there was a nice variety of breakfast foods. The two major drawbacks that I found with my stay were- 1. Location of my room- this hotel is located right next to a very busy highway. I paid for a suite and had hoped that shelling out a little more would mean that I would be in a nice quiet area where I would be able to sleep peacefully. Between the highway noise and the loud drunken parents of the kids little league or whatever team was staying the night of June 21, I got very little rest. I do not hold it against the hotel but the kids were running around unsupervised all night and went to breakfast alone the next morning and were loud and disruptive in the breakfast area. 2. Size of the room- while nicely appointed, this was the tiniest king suite that I have ever stayed in. It seemed slightly smaller than your average hotel room.
"Pleasant Stay, Great Staff!"
06/21/14 Rob C Naples, Florida
A very pleasant stay over Memorial Day weekend, made even better by the attentive, hard-working and professional staff. The hotel was busy with families and lots of kids, and the staff kept up with everything very nicely. Room was very comfortable and clean. The hotel is a little tricky to find at first, but once there it is easy to get to the freeways or main streets. Will definitely stay again when back in Dallas.
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