Super fast check in, nice staff, clean hotel. I usually prefer boutique hotels, but this was my only option since Brew Fest had the city booked tight. I always like Fairfield Inns. We needed a blanket to add to the bed because we like to sleep with the AC on high. They brought it in under a minute.Genuine Hotels.com guest review
"Our "Go To Place""
Perfect location for all of our needs in Southwest Portland.Genuine Hotels.com guest review
"Good location but hotel amenities so-so"
We always stay at Marriott hotels. For the rate we paid, this one was a big disappointment. The pool is tiny and in a hot stuffy room. The complimentary breakfast was blah and 3 coffee dispensers in 2 different locations were empty both times we tried them. Fortunately, the hotel was in convenient location, lots of business travelers kept it pretty […] quiet, and there are Starbucks and restaurants within walking distance. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites by Marriott Lake Oswego Hello AR, Thank you so much for taking the time to give us your feedback on your stay. I am happy to hear you enjoyed the convenience of our location! I am so sorry to hear that you did not enjoy the pool room or our breakfast. I would love to hear some more specific details on what we could improve upon in our breakfast (aside from the empty coffee dispensers! I am so sorry about that as well!). Thank you again for bringing these concerns to our attention. We hope we can do better in the future! -Heather Cavallucci
This hotel should be highly rated. It's in a nice, quiet area with restaurants nearby. Beds were comfy with 5 pillows and an assortment of firmness. Free breakfast was exceptional for most hotel chains. Highly recommended!Genuine Hotels.com guest review
"Everything great but pool"
This hotel was great except there was a light loose and floating in the pool. When we asked if it was safe to swim the front desk guy responded pretty arrogantly that we didn't have to use the pool if we weren't comfortable with it. Didn't know how I felt about my kids swimming with wiring floating in the pool and a light giving off steam so we went […] out for ice cream instead! Way less likely to end up electrocuted from! Love this area. Such a beautiful town, close to Portland! Read moreGenuine Hotels.com guest review
The stay was good. The one thing that really bugged me was the lack of a microwave in the room. It is expected of Marriott hotels to make sure that their rooms are as comfortable as possible and it was a bit of a pain to go down to the lobby every time we wanted to heat up leftovers- If your stay is longer than a day, that can get old very quickly! […] The upside is that the hotel is situated close to a lot of restaurants at walking distance and is very well kept. Read moreGenuine Hotels.com guest review
"Treated poorly by front desk"
On Sunday May 4, 2014 our room was not cleaned. The Do Not Disturb sign was on the door when we went to breakfast. We came back and left the room approximately between 11:30 a.m. and 12 noon and removed the sign from the door. We returned around 3:30 p.m. and the room had not been cleaned. We reported it to the front desk. Came back around 9:30 p.m. […] Reported to the front desk and the female working proceeded to give us an argument that the sign was never removed from the door. We were treated very poorly. Read moreGenuine Expedia guest review
Response by Fairfield Inn & Suites by Marriott Lake Oswego Dear Helene, I apologize that our housekeeping staff did not notice that you had removed your Do Not Disturb sign when you left early in the afternoon. I believe the interaction you had with the Front Desk in regards to this situation was merely a misunderstanding or a miscommunication. The Front Desk agent was just trying to explain why Housekeeping hadn't cleaned your room. The message she received from housekeeping was that they were thought the room had the Do Not Disturb sign on the door. I do apologize if you felt mistreated. Please accept our sincerest apologies! That is not the impression we wish to give to our guests. Thank you for taking the time to give us your feedback. I truly appreciate it. -Heather Cavallucci Front Office Manager
The staff was friendly, the hotel quiet, the breakfast was good, the rooms were decorated wonderfully (I love the funky retro style chair!)... But the beds were amazing. I've never slept on a more comfortable bed in a hotel. All in all, this was a very pleasant stay. Did I mention that the beds were super comfy?Genuine Hotels.com guest review
My husbamd and I stayed two nights and we loved it. Great location. Nice staff. Breakfast was wonderful. I could have my yogurt, toast and fruit for breakfast and my husband could have his waffles, eggs and bacon. Very easy access to the Freeway. We will stay again.Genuine Hotels.com guest review
Very clean and comfortable. Extremely nice staff.Genuine Expedia guest review
"Very nice motel"
The motel was easy to locate, and as it included a full breakfast, was a very good value. The rooms were clean and comfortable, the pool area clean and well stocked with towels. The hot tub was actually hot!! We will definitely stay here again!Genuine Hotels.com guest review
"Very nice hotel for an overnight stay"
Clean, quiet and comfortable room. Staff was courteous and friendly. Hotel is away from I-5 highway noise but very convenient.Genuine Hotels.com guest review
"Nice basic accommodations"
Nice quiet hotel with basic accommodations. A great place to take family but too plain for a relaxing or romantic getaway.Genuine Expedia guest review
Response by Fairfield Inn & Suites by Marriott Lake Oswego Dear Gretchen, Thank you so much for taking the time to give your feedback! We truly appreciate hearing what our guests think of our establishment. I am glad you enjoyed your stay. We look forward to seeing you on your next trip to Portland. -Heather Cavallucci Front Office Manager
"Stay Away from Rooms 10 & 12....."
Unless you want to wake up at 4:30 a.m. to the sound of scraping and items being dropped on the floor above your room, don't stay in rooms 10 or 12. Both rooms are directly under the breakfast/kitchen area and they begin preparing the breakfast at 4:30 a.m.. The staff also allows guests into the breakfast room earlier than 6 a.m. -- hence, the chairs […] scraping on the floor -- which is your ceiling in room 10 or 12..... It truly sounds as if a herd of elephants was turned loose above your room. Read moreGenuine Hotels.com guest review
"Very nice and convenient hotel!"
My husband and I stayed here for one night after a late wedding. I chose this hotel based on reviews and the fact that it's Marriott and I've always enjoyed my stays at Marriott hotels. The staff was available and friendly, the room was very nice and clean, and the hotel is conveniently located right of the freeway near tons of restaurants. The continental […] breakfast was very nice- waffles, yogurt, fruit, cereal, eggs, sausage, toast, etc. There was also a stand in the lobby w assorted teas and coffee that's there all the time. Over all, great value and lovely place to stay! Recommend! Read moreGenuine Hotels.com guest review
It was very clean, food was good and we enjoyed the pool.Genuine Hotels.com guest review
thehotel its self is pretty nicethe locationis in agreat location the rooms are clean.the front desk clerks i found were helpful. however the breakfast part needs major help though. when we got to the breakfast room the tables were still filfthy and waffle batter all over the counter and bacon dripping with fat and not enough plates or napkinsGenuine Hotels.com guest review
"Nice, close to freeway"
Stayed two nights, staff was great and the stay was quiet and pleasant.Genuine Expedia guest review
"Friendliest Staff in the World!"
The staff at this hotel is amazing! I've been a business traveler for 35 years and have stayed in some amazing 5 star hotels, but the people who work at this Fairfield Inn are all delightfully friendly and helpful. From the gentleman at the front desk when we checked in at 2 a.m. who insisted on getting us refreshments and a bite to eat to the cleaning […] staff to the manager. They were the most pleasant people! This hotel is a fairly basic accommodation, clean, comfortable with convenient access to the freeway and about 15 minutes from downtown Portland. A great option for the business traveler on a budget or family that doesn't want to spend all their vacation money on lodging. Kids LOVE indoor swimming pools! The included breakfast is handy and available for several hours in the morning. Read moreGenuine Expedia guest review
"Lots of families"
Overall hotel was clean and breakfast was great. However we picked a weekend when there were a lot of teenagers staying there and this was not a factor when they placed us in a room adjacent to many of them. Noice was constant till 10pm. Called front desk deveral times but not much luck. Would have been nice to have moved us or placed us elsewhere […] when we checked in. This also made the pool and hot tub unpleasent as there were a lot of kids. Read moreGenuine Expedia guest review
Response by Fairfield Inn & Suites by Marriott Lake Oswego Dear Valued Guest, Thank you so much for taking the time to share feedback about your experience at our hotel. I do apologize for the issues you experienced with noise levels during the day and high occupancy in the pool. We do hope to get another chance to impress you the next time you are in the Lake Oswego area. Thank you again for taking the time to give us your feedback! -Heather Cavallucci
Close to downtown, the Pearl, St. Vincent's Hospital, easy on/off access to I-5, 205, 217. Next door to John L Scott and Re/Max Equity Group Realty Offices. Close to Washington Square and other shopping. Really nice.Genuine Hotels.com guest review
"A nice place"
My wife and I stayed here on 2/16/14 and found our room to be clean, well furnished, and comfortable. The continental breakfast was a bit disappointing as the orange juice, and apple juice were out and there was clearly something wrong with the consistency of the waffle mix, but the selection (if properly stocked) was good. I would stay here again.Genuine Expedia guest review
Very nice place to stay. We had to stay an extra night because two in our party had the vomit bug. Hotel staff were very helpful in accommodating us and helping with the surprise clean up. Breakfast selection was great ( cereal, donuts, toast, bagels, eggs, waffles, yogurt, fruit). Something for all. Kids loved the pool. Highly recommendGenuine Hotels.com guest review
Our stay was fine. Room was comfortable. Only one slight problem. We didn't have hot water all the time. I notified the front desk several times and was given some excuse about the outside temperature and the distance the water had to travel in the pipes. Pretty lame. Eventually we had hot water when we needed it. There never seemed to be anyone to […] check on it however. Caused some angst with my wife. Otherwise the stay was good and the food service was more than adequate. Read moreGenuine Hotels.com guest review
"Clean, comfortable, and convenient"
The hotel is clean, comfortable, and convenient, with a friendly, helpful staff. We were in Lake Oswego to visit family, and Fairfield hit just the right note.Genuine Expedia guest review
This place was very nice, clean and updated! Breakfast was great and the room was very spacious.Genuine Hotels.com guest review
Hotel is very nice, great location close to I5, Washington Square Mall, Downtown Portland. Breakfast buffet is very convenient.Genuine Hotels.com guest review
"Just what I was looking for"
I liked this hotel. My room was remodeled and clean and located in a quiet area. I liked the flat screen swivel TV with several ESPN channels and local news and HBO. The WIFI was fast and easy. The only problem I had was the fridge was not working and the desk clerk sent up maintenance who showed me that the control switch was turned off. The problem […] was it was in the BACK of the fridge where I couldn't see it-weird that it was there and also that management didn't know about it and that it was turned off! The other thing was that the room was nice and big but needed more tables. When I asked if I could get one the just said NO! . . . The breakfast was good-eggs and sausage weren't great but they had every type of food you can think of. Some of the staff were friendly and some weren't. . . Also wish they would have microwaves in the room. . . nice to have restaurants within walking distance. Read moreGenuine Hotels.com guest review
This hotel room was one of the cleanest we have seen in many recent trips in the northwest. The bathroom was super clean. Our only disappointment was that the room description on expedia said that the Standard rooms with 2 queens included a sofa bed. When we checked into our room there was no sofa bed. The front desk staff said that they have no way […] of knowing what kind of specific room is booked on Expedia. That did not make sense to me at all. The clerk was not very sympathetic, and didn't offer to do much to correct the issue. However, when I asked if we could at least have a rollaway he said yes. The room description clearly states a sofa bed in the standard 2 queens room, so be aware this may not be the case in reality. In our case, that was the main reason we booked this hotel, so that we would have more bed space for our two teenage boys. Besides that big disappointment, the comfort and cleanliness of the hotel were impressive. Read moreGenuine Expedia guest review
"Fairfield Inn & Suites Lake Oswego"
We stayed two nights in September. The hotel was very clean, our room was spacious, and the beds were fairly comfortable. (I always think hotel beds are too hard - I like softer mattresses). The free breakfast was one of the best I've had. Scrambled eggs, waffles, turkey sausage, many choices of things to toast (bagels, bread, English muffins, etc.), […] fruit, hard boiled eggs, cold cereal, oatmeal...anyone could find something they like for breakfast here. I would absolutely stay here again. Read moreGenuine Expedia guest review
"Close to our events"
Wonderful stay. really nice rooms and lobby, excellent breakfast, kids loved the pool. Was 5 minutes or less to all the wedding events we had to attend. Perfect hotel. Super nice staff. We would stay again.Genuine Hotels.com guest review
"Clean and comfortable"
Clean rooms, friendly and efficient staff, and hot breakfast. We were very satisfied with our stay.Genuine Hotels.com guest review
Beautiful area near restaurants and roads. Nice facility but breakfast buffet was not up to par of hotel. Very messy and eating area gets crowded fast. Grab and go if you can. Staff was good and room was acceptable for 2 adults. i would stay again, when in Lake Oswego area.Genuine Hotels.com guest review
Beds very comfortable, room quiet. Dining room pretty good in a.m. Fresh fruit,choices of breads,etc. But dump the turkey item. Out of bacon when we came.Service staff were all very friendly and helpful.Genuine Hotels.com guest review
I've stayed at the Fairfield Inn 5 times now due to it's location in a safe area, nearby restaurants and short drive to Lewis & Clark College. The newly redecorated rooms are very nice and fairly quiet, and the breakfast is quite healthy with fruit, oatmeal and yogurt in addition to the standard breakfast cereal, toast and waffles. The last time I stayed […] there, they surprised me with the title of "Guest Of The Day" and put my name on the "marquee" next to the front desk; this was accompanied by a room upgrade from a queen to executive king which was very nice. I recommend the Fairfield Inn to everyone. Read moreGenuine Hotels.com guest review
"Convenient and Clean"
Great breakfast. Free printing. It was a great stay.Genuine Hotels.com guest review
"Marriott Lake Oswego"
always enjoy a stay at this locationGenuine Hotels.com guest review
"One night stay"
The room was hot and the air conditioner was set so it would not cool past 74f. It was cool outside and it would not bring outside air.Genuine Expedia guest review
"A am a repeat customer"
Very clean, nice breakfast, friendly staff, comfortable beds.Genuine Hotels.com guest review
"Great Service, but the bed was very old"
We liked the hotel, the services was wonderful, breakfast was great..the restroom was updated...the hotel was very clean. The bed was very old, tired and not comfy at all. The towels were very old, cheep and when we requested something extra before our check in, that request was not done. If you have no back issues then this is a place to stay...if […] your ok with a old bed. Other than that this place is great. Read moreGenuine Hotels.com guest review
"Every thing was fine."
This is not the most luxurious of hotels, but very comfortable and clean. The beds were comfy, the pillows were not too fat (one of my frequent complaints), and things smelled nice. Quiet neighborhood and pleasant stay.Genuine Hotels.com guest review
"Great place to stay."
The staff at this hotel is outstanding. Obvious attention to detail. They are genuinely friendly yet professional. The staff is very responsive. The lady that takes care of the breakfast buffet bar is superb; and the maid staff is very thorough. The hot tub and pool are very well maintained (floor was a little slick) so the kids had to be extra careful. […] Linen is crisp and bright, beds are very comfortable. I look forward to staying at this hotel again. Read moreGenuine Expedia guest review
"will stay again"
Had a nice quiet and comfortable night sleep. This was our 3rd time stay.Genuine Expedia guest review
Excellent customer service, clean, quality breakfast. We will definately stay here again.Genuine Hotels.com guest review
"Good Hotel - Good location and clean"
Basic room - like having a free breakfastGenuine Hotels.com guest review
A great find! Very comfortable, convenient and above all - quiet. Would definitely stay againGenuine Expedia guest review
"Easy reach of downtown, without the commotion"
Housekeeping was very tidy, and the desk clerks were cheerful and helpful. The hotel is easily accessible to the freeways both to Beaverton and downtown Portland, but is far enough away to provide a very quiet environment. I slept very well.Genuine Hotels.com guest review
"Close to where we wanted to be"
The drain in the shower / tub was so slow that you were ankle deep in water. by the time you finished showering. The TV kept disconnecting with a (No Signal ) indication. So did the Wi-Fi. Other than these aggrivations all was. OK.Genuine Hotels.com guest review
It was good. The place is clean, looks safe and not far from good restaurants. The hotel should consider adding a coffee shop in the premises. What they call the market is too small, expensive and with very few choices. A cafeteria will bring customers for many hours every day.Genuine Hotels.com guest review
"Portland & surroundings"
fairGenuine Hotels.com guest review
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