"Should be a 3 star hotel as far as I experienced."
We checked in very late and left after grabbing a bite from the breakfast area. The breakfast was great with hot options. We only used the room and breakfast amenities, but they were excellent. Hotel was very clean, smelled good, and had a comfortable bed. Service was pleasant as well. I'd go back for sure.Genuine Hotels.com guest review
"Convenient and comfortable"
Bed was comfortable which is a big plus for me. The vanity area was a bit claustrophobic but that could be because the only room they had available was a room equipped for the disabled. It was nice to have some protein options for breakfast though they were microwaved bacon and a mystery sausage. They are located close to some restaurants, one very […] good one, The Oswego Grill, and to a Trader Joe's if you want food for your room. All in all it was a good stay. We would again. Read moreGenuine Hotels.com guest review
"Favorite place to stay in Lake Oswego."
fine. Convenient. breakfast included. Used the pool and treadmills.Genuine Expedia guest review
"All good except for the boog!"
Great hotel.... one negative.... there was a booger left on the wall behind the hand towels.Genuine Hotels.com guest review
"Great Place to Stay"
Friendly staff and clean inviting hotel.Genuine Hotels.com guest review
"Great stay in Convenient Location"
My three day stay was pleasant and enjoyable. My room on the second floor was really quiet, spacious and comfortable, with plenty of outlets to recharge phones, etc. I especially like the location, which is adjacent to freeways, but also great for walkers, joggers and cyclists. Nice mix of neighborhood small businesses with chain restaurants for good […] variety. If you're a Mormon, the Tabernacle is within walking distance. I'll definitely stay here again. Read moreGenuine Hotels.com guest review
"AVOID THIS HOTEL!!!"
After being woken up by the maids at 10 am each morning with no knock I complained to the front desk who simply said sorry. I then called the general manager who offered $25 off my two night stay on top of that she was un apologetic and rude. Absolutely pitiful. I've stayed at a lot of hotels in Portland and this is by far the worst. Avoid this place […] like the plague! Read moreGenuine Hotels.com guest review
This Fairfield Inn was one of the nicest hotels I have had the pleasure to stay at. The room was spacious and smelled great when you walk in. I would highly recommend this hotel as a place to stay while in Portland/Lake Oswego Oregon. The staff was friendly and very helpful.Genuine Hotels.com guest review
"solid and reliable"
Front desk was terrific...reasonable and clean stayGenuine Hotels.com guest review
"Very nice hotel"
From check in through departure, this was a fine Hotel. What else is there to say?Genuine Hotels.com guest review
"GREAT HOTEL WITH AN INDOOR POOL."
THE STAFF IS THE BEST. WE STAYED OVER LABOR DAY AND THE BREAKFAST HOURS WERE EXTENDED. YOU ONLY SEE THE KIDS DURING BREAKFAST AND AFTER 6PM WHEN THEY ARE IN THE POOL. AFTER LABOR DAY NO KIDS, MAINLY BUSINESS PEOPLE. DURING LABOR DAY WEEKEND THE FREE BREAKFAST AREA WAS LOADED WITH KIDS, BUT THE LADY KEPT BRINGING OUT FOOD AND KEPT EVERYTHING GOING. SHE […] SAID THAT AFTER LABOR DAY HE KIDS WOULD BE ONE AND IT IS THEN VERY EASY TO GET A QUICK BREAKFAST. THE ROOMS WERE VERY CLEAN. WE WILL CONTINUE TO STAY AT THIS HOTEL AND TRY OTHER FAIRFIELD INNS. Read moreGenuine Expedia guest review
"Nice hotel close to all amenities"
Clean and comfort, but the air condition is noisy.Genuine Expedia guest review
"AMAZING..Staying here next time I visit"
I really loved this hotel. The service was amazing. Breakfast was fantastic. The location was perfect since we were 15 minutes away from downtown Portland and there's a lot to do around. I will be staying at this hotel next time I come and visit Portland.Genuine Hotels.com guest review
"excellent and professional hotel"
Perfect spot for South Portland/Lake Oswego.Well cared for grounds and building. Friendly staff.Genuine Hotels.com guest review
Thoroughly enjoyed our stay and would recommend to all. The facilities , the staff , breakfast , gym, pool/spa were all outstanding and great value . Very quiet . Nice staff make a big difference.Genuine Expedia guest review
"Lake Oswego Fairfield Inn by Marriott"
In town for a family reunion. The hotel was conveniently close to all the activities. The room was spotless and quiet. Ask for a room away from the busy entrance- street. The front desk staff, couldn't have been nicer. The breakfast selection was excellent with bacon, sausage, waffles, fruit, muffins and USA Today papers ! There is an indoor pool and […] jacuzzi and a 24 hr. exercise room. Book early, if you plan to stay over a weekend or holiday :) Read moreGenuine Expedia guest review
Easy access to freeway, restaurants, and shopping. Very quiet and relaxing setting. Friendly staff. Only minus was that cable was out all day on Sunday.Genuine Expedia guest review
"Great hotel for a family"
We had a room with king bed and sofa bed and both were comfortable. The pool was a great temp and there's a hot tub as well. Hotel staff were amazing--friendly and helpful. There's a variety of restaurants in walking distance and a Trader Joe's less than a mile a way (we walked there). Easy on/off highway access make downtown a quick trip (depending […] on traffic). Read moreGenuine Expedia guest review
Super fast check in, nice staff, clean hotel. I usually prefer boutique hotels, but this was my only option since Brew Fest had the city booked tight. I always like Fairfield Inns. We needed a blanket to add to the bed because we like to sleep with the AC on high. They brought it in under a minute.Genuine Hotels.com guest review
"Our "Go To Place""
Perfect location for all of our needs in Southwest Portland.Genuine Hotels.com guest review
"Perfect stay near the freeway"
Great location near the freeway but not right next to the freeway. Hotel was comfortable. Food was excellent. Hot tub was relaxing after a long day of driving.Genuine Expedia guest review
"Good location but hotel amenities so-so"
We always stay at Marriott hotels. For the rate we paid, this one was a big disappointment. The pool is tiny and in a hot stuffy room. The complimentary breakfast was blah and 3 coffee dispensers in 2 different locations were empty both times we tried them. Fortunately, the hotel was in convenient location, lots of business travelers kept it pretty […] quiet, and there are Starbucks and restaurants within walking distance. Read moreGenuine Hotels.com guest review
Response by Fairfield Inn & Suites by Marriott Lake Oswego Hello AR, Thank you so much for taking the time to give us your feedback on your stay. I am happy to hear you enjoyed the convenience of our location! I am so sorry to hear that you did not enjoy the pool room or our breakfast. I would love to hear some more specific details on what we could improve upon in our breakfast (aside from the empty coffee dispensers! I am so sorry about that as well!). Thank you again for bringing these concerns to our attention. We hope we can do better in the future! -Heather Cavallucci
"Quick weekend getaway"
This hotel was nice enough; free parking, free wifi, free breakfast which was pretty standard stuff. The beds were very comfortable and the water pressure in the shower was excellent. Great location close to the freeway and restaurants. The downside was it was very noisy, you could hear every conversation, footstep and elevator ding from inside your […] room all night long and the room was really small. Read moreGenuine Expedia guest review
Response by Fairfield Inn & Suites by Marriott Lake Oswego Dear Cara, Thank you so much for taking the time to give us your feedback. I am happy to hear you had a good stay over all. I do apologize that you weren't in a quieter location. Next time you stay with us (or at any hotel for that matter) give the hotel a call prior to your arrival and ask for a quiet room. We will be more than happy to try and locate you away from the areas that may create more noise due to foot traffic, ect. Thank you again for taking the time to give us your feedback! We truly appreciate it. -Heather Cavallucci
This hotel should be highly rated. It's in a nice, quiet area with restaurants nearby. Beds were comfy with 5 pillows and an assortment of firmness. Free breakfast was exceptional for most hotel chains. Highly recommended!Genuine Hotels.com guest review
"Everything great but pool"
This hotel was great except there was a light loose and floating in the pool. When we asked if it was safe to swim the front desk guy responded pretty arrogantly that we didn't have to use the pool if we weren't comfortable with it. Didn't know how I felt about my kids swimming with wiring floating in the pool and a light giving off steam so we went […] out for ice cream instead! Way less likely to end up electrocuted from! Love this area. Such a beautiful town, close to Portland! Read moreGenuine Hotels.com guest review
clean, comfortable appears to be recently updated decor breakfast buffet is well doneGenuine Expedia guest review
The stay was good. The one thing that really bugged me was the lack of a microwave in the room. It is expected of Marriott hotels to make sure that their rooms are as comfortable as possible and it was a bit of a pain to go down to the lobby every time we wanted to heat up leftovers- If your stay is longer than a day, that can get old very quickly! […] The upside is that the hotel is situated close to a lot of restaurants at walking distance and is very well kept. Read moreGenuine Hotels.com guest review
"Treated poorly by front desk"
On Sunday May 4, 2014 our room was not cleaned. The Do Not Disturb sign was on the door when we went to breakfast. We came back and left the room approximately between 11:30 a.m. and 12 noon and removed the sign from the door. We returned around 3:30 p.m. and the room had not been cleaned. We reported it to the front desk. Came back around 9:30 p.m. […] Reported to the front desk and the female working proceeded to give us an argument that the sign was never removed from the door. We were treated very poorly. Read moreGenuine Expedia guest review
Response by Fairfield Inn & Suites by Marriott Lake Oswego Dear Helene, I apologize that our housekeeping staff did not notice that you had removed your Do Not Disturb sign when you left early in the afternoon. I believe the interaction you had with the Front Desk in regards to this situation was merely a misunderstanding or a miscommunication. The Front Desk agent was just trying to explain why Housekeeping hadn't cleaned your room. The message she received from housekeeping was that they were thought the room had the Do Not Disturb sign on the door. I do apologize if you felt mistreated. Please accept our sincerest apologies! That is not the impression we wish to give to our guests. Thank you for taking the time to give us your feedback. I truly appreciate it. -Heather Cavallucci Front Office Manager
The staff was friendly, the hotel quiet, the breakfast was good, the rooms were decorated wonderfully (I love the funky retro style chair!)... But the beds were amazing. I've never slept on a more comfortable bed in a hotel. All in all, this was a very pleasant stay. Did I mention that the beds were super comfy?Genuine Hotels.com guest review
My husbamd and I stayed two nights and we loved it. Great location. Nice staff. Breakfast was wonderful. I could have my yogurt, toast and fruit for breakfast and my husband could have his waffles, eggs and bacon. Very easy access to the Freeway. We will stay again.Genuine Hotels.com guest review
Very clean and comfortable. Extremely nice staff.Genuine Expedia guest review
"Very nice motel"
The motel was easy to locate, and as it included a full breakfast, was a very good value. The rooms were clean and comfortable, the pool area clean and well stocked with towels. The hot tub was actually hot!! We will definitely stay here again!Genuine Hotels.com guest review
"Very nice hotel for an overnight stay"
Clean, quiet and comfortable room. Staff was courteous and friendly. Hotel is away from I-5 highway noise but very convenient.Genuine Hotels.com guest review
"Nice basic accommodations"
Nice quiet hotel with basic accommodations. A great place to take family but too plain for a relaxing or romantic getaway.Genuine Expedia guest review
Response by Fairfield Inn & Suites by Marriott Lake Oswego Dear Gretchen, Thank you so much for taking the time to give your feedback! We truly appreciate hearing what our guests think of our establishment. I am glad you enjoyed your stay. We look forward to seeing you on your next trip to Portland. -Heather Cavallucci Front Office Manager
"Stay Away from Rooms 10 & 12....."
Unless you want to wake up at 4:30 a.m. to the sound of scraping and items being dropped on the floor above your room, don't stay in rooms 10 or 12. Both rooms are directly under the breakfast/kitchen area and they begin preparing the breakfast at 4:30 a.m.. The staff also allows guests into the breakfast room earlier than 6 a.m. -- hence, the chairs […] scraping on the floor -- which is your ceiling in room 10 or 12..... It truly sounds as if a herd of elephants was turned loose above your room. Read moreGenuine Hotels.com guest review
"Very nice and convenient hotel!"
My husband and I stayed here for one night after a late wedding. I chose this hotel based on reviews and the fact that it's Marriott and I've always enjoyed my stays at Marriott hotels. The staff was available and friendly, the room was very nice and clean, and the hotel is conveniently located right of the freeway near tons of restaurants. The continental […] breakfast was very nice- waffles, yogurt, fruit, cereal, eggs, sausage, toast, etc. There was also a stand in the lobby w assorted teas and coffee that's there all the time. Over all, great value and lovely place to stay! Recommend! Read moreGenuine Hotels.com guest review
It was very clean, food was good and we enjoyed the pool.Genuine Hotels.com guest review
thehotel its self is pretty nicethe locationis in agreat location the rooms are clean.the front desk clerks i found were helpful. however the breakfast part needs major help though. when we got to the breakfast room the tables were still filfthy and waffle batter all over the counter and bacon dripping with fat and not enough plates or napkinsGenuine Hotels.com guest review
"Nice, close to freeway"
Stayed two nights, staff was great and the stay was quiet and pleasant.Genuine Expedia guest review
"Friendliest Staff in the World!"
The staff at this hotel is amazing! I've been a business traveler for 35 years and have stayed in some amazing 5 star hotels, but the people who work at this Fairfield Inn are all delightfully friendly and helpful. From the gentleman at the front desk when we checked in at 2 a.m. who insisted on getting us refreshments and a bite to eat to the cleaning […] staff to the manager. They were the most pleasant people! This hotel is a fairly basic accommodation, clean, comfortable with convenient access to the freeway and about 15 minutes from downtown Portland. A great option for the business traveler on a budget or family that doesn't want to spend all their vacation money on lodging. Kids LOVE indoor swimming pools! The included breakfast is handy and available for several hours in the morning. Read moreGenuine Expedia guest review
"Lots of families"
Overall hotel was clean and breakfast was great. However we picked a weekend when there were a lot of teenagers staying there and this was not a factor when they placed us in a room adjacent to many of them. Noice was constant till 10pm. Called front desk deveral times but not much luck. Would have been nice to have moved us or placed us elsewhere […] when we checked in. This also made the pool and hot tub unpleasent as there were a lot of kids. Read moreGenuine Expedia guest review
Response by Fairfield Inn & Suites by Marriott Lake Oswego Dear Valued Guest, Thank you so much for taking the time to share feedback about your experience at our hotel. I do apologize for the issues you experienced with noise levels during the day and high occupancy in the pool. We do hope to get another chance to impress you the next time you are in the Lake Oswego area. Thank you again for taking the time to give us your feedback! -Heather Cavallucci
Close to downtown, the Pearl, St. Vincent's Hospital, easy on/off access to I-5, 205, 217. Next door to John L Scott and Re/Max Equity Group Realty Offices. Close to Washington Square and other shopping. Really nice.Genuine Hotels.com guest review
"A nice place"
My wife and I stayed here on 2/16/14 and found our room to be clean, well furnished, and comfortable. The continental breakfast was a bit disappointing as the orange juice, and apple juice were out and there was clearly something wrong with the consistency of the waffle mix, but the selection (if properly stocked) was good. I would stay here again.Genuine Expedia guest review
Very nice place to stay. We had to stay an extra night because two in our party had the vomit bug. Hotel staff were very helpful in accommodating us and helping with the surprise clean up. Breakfast selection was great ( cereal, donuts, toast, bagels, eggs, waffles, yogurt, fruit). Something for all. Kids loved the pool. Highly recommendGenuine Hotels.com guest review
Our stay was fine. Room was comfortable. Only one slight problem. We didn't have hot water all the time. I notified the front desk several times and was given some excuse about the outside temperature and the distance the water had to travel in the pipes. Pretty lame. Eventually we had hot water when we needed it. There never seemed to be anyone to […] check on it however. Caused some angst with my wife. Otherwise the stay was good and the food service was more than adequate. Read moreGenuine Hotels.com guest review
"Clean, comfortable, and convenient"
The hotel is clean, comfortable, and convenient, with a friendly, helpful staff. We were in Lake Oswego to visit family, and Fairfield hit just the right note.Genuine Expedia guest review
This place was very nice, clean and updated! Breakfast was great and the room was very spacious.Genuine Hotels.com guest review
Hotel is very nice, great location close to I5, Washington Square Mall, Downtown Portland. Breakfast buffet is very convenient.Genuine Hotels.com guest review
"Just what I was looking for"
I liked this hotel. My room was remodeled and clean and located in a quiet area. I liked the flat screen swivel TV with several ESPN channels and local news and HBO. The WIFI was fast and easy. The only problem I had was the fridge was not working and the desk clerk sent up maintenance who showed me that the control switch was turned off. The problem […] was it was in the BACK of the fridge where I couldn't see it-weird that it was there and also that management didn't know about it and that it was turned off! The other thing was that the room was nice and big but needed more tables. When I asked if I could get one the just said NO! . . . The breakfast was good-eggs and sausage weren't great but they had every type of food you can think of. Some of the staff were friendly and some weren't. . . Also wish they would have microwaves in the room. . . nice to have restaurants within walking distance. Read moreGenuine Hotels.com guest review
This hotel room was one of the cleanest we have seen in many recent trips in the northwest. The bathroom was super clean. Our only disappointment was that the room description on expedia said that the Standard rooms with 2 queens included a sofa bed. When we checked into our room there was no sofa bed. The front desk staff said that they have no way […] of knowing what kind of specific room is booked on Expedia. That did not make sense to me at all. The clerk was not very sympathetic, and didn't offer to do much to correct the issue. However, when I asked if we could at least have a rollaway he said yes. The room description clearly states a sofa bed in the standard 2 queens room, so be aware this may not be the case in reality. In our case, that was the main reason we booked this hotel, so that we would have more bed space for our two teenage boys. Besides that big disappointment, the comfort and cleanliness of the hotel were impressive. Read moreGenuine Expedia guest review
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