Le Meridien Heliopolis - Cairo

Excellent hotel for Egypt. Even though the location is not near Nile, it is still ok, easy to reach airport and other important locations.

Genuine Expedia guest review

Very comfortable, pleasant,clean and good service.

Genuine Expedia guest review

I was surprised that there's no wifi service in the room. To access internet with my iPhone I had to either hang out in the pool side or at the lobby. Though they do provide wired internet service in the room, so make sure you carry a laptop otherwise you will end up like me hanging out most of the times out of your room.

Genuine Expedia guest review

Hotel staff were unfriendly and unhelpful. Arrived at 3am due to overnight flight. The bullet points on the expedia confirmation said that the room is guaranteed for any time arrival - they argued that point - said that is an agreement with expedia. The rooms were not ready for the beds requested. Just overall hassel with staff.

Genuine Expedia guest review

Great hotel, super buffets and restaurant food. close to airport but in a desert of surrounding attractions, restaurants or shops in the neighborhood.

Genuine Hotels.com guest review

We had a comfortable stay and an interesting breakfast.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Very nice hotel and was very helpful in helping me arrange my pyramid tour. It is located in a nice residential area and not really near anything of interest but it is on the way to the airport which comes in handy when riots break out and you need to get out of town.

Genuine Expedia guest review

The hotel was in a great location because getting to all the site location was very easy. Then the staff there was helpful with any question you had once you arrived. The dinning area throughout the hotel was very nice kinda exspensive for breakfast but the food was great

Genuine Hotels.com guest review

Nice hotel location, staff members offer good service but hotel is really old and requires maintenance, refurbishment or at least good clean-up. It did not look much of a Le-Meridien hotel.

Genuine Expedia guest review

I wanted a hotel that would be convenient to the Cairo airport for my next day departure. This one was perfect. And I enjoyed it more that I thought. The food was good, there was evening entertainment and even a 24 hour cashier. Getting off to the airport early the next morning was a snap.

Genuine Expedia guest review

We stayed here the day after and the day before our flights to and from Cairo. The staff was more than helpful; we don't usually stay in hotels with bell-staff. The room was comfortable and the snacks in the minibar were not really overpriced. The night we had room service the food was hot when it arrived. The night we ate in the restaurant, there was […] a buffet that was good. The waiter paid attention to us even though it was late in the evening. Everything in the room worked. When my electrical converter didn't fit their "three prong" outlet, they had an adapter to loan. They also provided free shuttle service to and from the airport. Read more

Genuine Expedia guest review

Stay was OK. No WiFi in room was a big disappointment. Not acceptable in today's scenario that too in 5 Star hotel.

Genuine Hotels.com guest review

I think it needs a new look. Seems to be a old property. Swimming pool is not maintained well. Otherwise the service, stay etc is comfortable. The only negative about this hotel is that it does not stand for its brand i guess or probably i imagined a huge building etc etc.

Genuine Hotels.com guest review

Not bad

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the very friendly staff

Genuine Hotels.com guest review

I liked the hotel and how the customer service was so friendly and helpful an there food was so delicious I would recommend this hotel for everyone that wants to come to Cairo

Genuine Expedia guest review

This will be the last time I will stay in Meridien Heliopolis. The rooms are very old as well as bathrooms. The service is slow . Second day of my stay I came back in the evening to find out that my room was not cleaned. The remote control of the TV wasn't working and I asked for a change of battery almost three times and no one responded. I only got […] one towel in my room although I asked for a second one. I had to ask again and make a big deal out of it to get a second towel. Receptionists were not on their desks sometimes. The lobby was too crowded and waiters were not around, I had to get up three times to call them for service. I am very disappointed that this hotel used to be a beautiful hub and it is now loosing its charm and delicacy. Read more

Genuine Hotels.com guest review

As expected from Le Meridien , old furniture , old hair dryer , towels ..... I stayed there three nights , no body clean my room up twice . even when I called the reception nobody answer !! . very bad call center , always put you on hold , then no body answer you . so If you need anything you need to go to the Reception. this is last time in Le Meridien […] in Cairo , and all over the world. Read more

Genuine Expedia guest review

It was good overall, although I had to go downstairs to the hotel recption three times. First, to complain that my room phone wasn't working and 2nd and 3rd time to let them know that it wasn't fixed properly as promised. Also, hotel should keep a slipper and no need to call to request it.The staff were very professional and helpful and didn't push […] for tips. Read more

Genuine Hotels.com guest review

Enjoyed my stay very much. About 15minutes away from the airport and 20 to 30 minutes away from the Cairo city centre. Free shuttle bus to and from airport would had been handy to know before hand, because i paid for a transfer. They provided there own taxi service which was great. They have have a bank inside the hotel which was handy for exchanging […] my currency before my daily outings. Make sure you ask for smaller notes, they will come in handy for tipping and having correct change when bargaining. Service station across the road which has essentials like bottled water, snacks and light meals. Free WiFi in the lobby, Now the buffet breakfast sucked! Not what i had expected at all and was very disappointed in the food available on offer. You are better off going else where food considering there options and prices. But for convenience you make do. Just a heads up. Power is disconnected upon leaving the room, so if you want to have anything charged like a camera or mobile unplug the TV or mini bar to do so. Read more

Genuine Expedia guest review

Very comfortable hotel in convenient location close to the airport and close to main roads that feed to different parts of the city. Hotel service is acceptable, but greater attention to detail would improve the service. I plan to use this hotel regularly on my visits to Cairo for business.

Genuine Expedia guest review

This hotel just does not meet the standards one would expect from the Meridien. The staff is generally polite and well-intended but professionalism in interacting with clients is lacking. The pool is very small and the surrounding area has no ambiance. The hotel is clean, but interior decoration gives the sense that this place had better days. The breakfast-buffet […] doesn't pull you out of bed. Conveniently located close to Cairo International Airport, going downtown involves a long taxi ride. There is no eat-out options nearby the hotel. Read more

Genuine Expedia guest review

This hotel was in a very safe area. The staff were friendly and provided the option of a private air-conditioned car for all day service which was only marginally dearer than a taxi! There is a cool bar in the hotel and the pool was very inviting! The only downfall was that the bed was a little too hard, but otherwise the room was clean and well maintained. […] Great value for money! I would go back! Read more

Genuine Expedia guest review

Stayed at the Heliopolis hotel for one night before a flight out of Cairo and enjoyed every minute of my stay. Service was exemplary throught my stay - best service i have experienced at any hotel i've stayed at, rooms where nice and comfortable and location was great for the airport.

Genuine Hotels.com guest review

Location is good for business, very close to airport, they provide a shuttle service. Staff try their hardest to please. Room service is great. (try the stake medium rare) I would stay again if for a couple days and on business, Internet connection was great for a hotel and free (woohoo!). NOT a place to stay on HOLIDAY, the pool was tiny, gym is […] smaller than my bedroom, massage in Spa is not bad, lobby has traditional local weddings every day so a little noisy for my taste. Generally its obvious this is an old hotel in need of a good refurbishment and maybe staff should be trained to speak english properly. If you just need somewhere to sleep its fine, but dont relly on good facilities. If you are after that you will need to pay a premium in Cairo, the best by far is Intercontinental Cairo CityStars. Read more

Genuine Hotels.com guest review

Nice hotel, more 4 stars than 5, but pleasant, had the luck to see 2 weddings, very cool. The room was nice, clean enough. The design quite old but the stuff worked.

Genuine Hotels.com guest review

Good hotel and good quality shops located near reception. Service and food very good. Rooms opened to pool area which was great with kids. Would recommend. Not much else around the area however great for stays near the airport. Need to book free shuttle 48h prior to arrival.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Looks great from outside, but rooms specially bathrooms are old. But generally close to the airport and clean. One advise be aware of ordering hotel taxi to pyramides. Taxi driver ordered by hotel(front door guy) brought us to some dump hole with explanation that there is no road access to pyramides(not true obviously). There his friend/family.. had […] travel office so we had to pay another 500Le to rent a horse and guide to walk another 1km :) Read more

Genuine Hotels.com guest review

호텔이 언제 지어졌는지 모르겠으나 상당히 낡았다는 느낌을 받았음. 아침을 먹을만 함. 다만 주변에 식당등과 같은 편의 시설이 없는 것이 상당히 불편함.

Genuine Hotels.com guest review

Hôtel luxueux mais qui semblait peu rempli compte-tenu de la situation politique tendue en Egypte depuis 2011 ce qui semble avoir occasionné un changement de nos deux chambres non prévu au milieu de la semaine de séjour pour maintenance des deux premières chambres, avec absence de ménage les deux matins précédant ce changement. Le 3ème lit prévu dans […] une des chambres dés la réservation n'a été installé qu'à notre arrivée sur demande de notre part, et à un endroit peu pratique dans la chambre. Pour le reste, bon service hôtelier, notamment service de transfert vers l'aéroport en navette gratuite le matin du départ (en place toutes les heures). Piscine extérieure agréable mais non chauffée. Bon service autour de la piscine. Read more

Genuine Expedia guest review

Et roligt og meget serviceminded hotel. Det er betryggende, at man kan blive hentet af hotellets personale, og for den, der ikke er så bevandret i at rejse til Kairo, hjulpet med at få lavet et visum m.m. Men husk at bede om et værelse væk fra vejen, da der kan være en del støj fra den temmelig trafikkerede vej.

Genuine Hotels.com guest review

ホテルから空港までは無料シャトルバスで１０～１５分くらいです（シャトルバスも１５分くらい遅れてひやひやしましたが）カイロは慢性的に交通渋滞がひどいので、フライトが朝早い人にはこちらのホテルがお勧めです。利用者も観光客というより、空港利用の地元のビジネスマンが多いようです。ただこのクラスのホテルとしては施設がとても古く、かなりくたびれた印象が…シャワーやトイレの音が響きました。少し歩くと地元の人たちが通うショップやレストランが並ぶストリートがあります。

Genuine Expedia guest review

Das Heliopolis besticht in erster Linie dadurch, dass es sehr nah am Flughafen ist und ist deshalb für einen kurzen Zwischenstopp sehr geeignet. Will man die Innenstadt kennenlernen, dann ist es definitiv zu weit draußen. Der Innenausstattung unseres Zimmers sah man deutlich an, dass sie einige Jahre auf dem Buckel hat. Das Personal war sehr freundlich […] und das Publikum bunt gemischt. Read more

Genuine Expedia guest review