All hotels in Lexington, Kentucky, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1801 Newtown Pike, Lexington, KY, 40511, United States of America, ‏‎855-239-9484
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4.6 / 5Outstanding

Score breakdown (from 98 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.6
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4.0 / 5Excellent
"Excellent service and hospitality"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Excellent staff and the front desk folks were exceptional.
Genuine Hotels.com guest review
1 night business trip Apr 14, 2015
Shane
US
5.0 / 5Outstanding
"Very Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel. Clean and quiet and modern. Hotel is not near much but that lends to its quietness. Great free breakfast buffet and afternoon cocktails. Friendly and helpful staff. Would stay there again.
Genuine Hotels.com guest review
5 night family trip Apr 5, 2015
Peter
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First class hotel, great service
Genuine Hotels.com guest review
2 night family trip Apr 7, 2015
Clifford
US
5.0 / 5Outstanding
"Great Stay - will be back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our whole family went to visit our daughter at the University of Kentucky for Easter weekend. The Embassy Suites could not have been more accommodating! They were very busy as they had a college baseball team staying with them and UK was in the Final Four NCAA games that weekend. They made sure that everyone had their drinks promptly while watching the game in the bar. The bartender was an older guy with a great sense of humor. Jai at the front desk was especially helpful making sure that we got rooms together (even though they were very crowded) and that the kids knew where the pool and all amenities were. We would have loved for the location to be a little closer to campus, but it was still less than 10 minutes. The rooms were large, clean and the food was good.
Genuine Hotels.com guest review
2 night family trip Apr 3, 2015
Scott
US
5.0 / 5Outstanding
"New favorite Place to Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful stay! Have been visiting Lexington about twice a year since 2007 and am kicking myself for not having stayed here before now! Unless the price skyrockets, this will be my place to stay from now on! Beautiful hotel, great room, and the staff very welcoming. The Paddock Grille restaurant in the hotel is great and the free breakfast buffet is so convenient and amazing!
Genuine Hotels.com guest review
3 night trip Apr 3, 2015
Susan
US
5.0 / 5Outstanding
"Great get-away for families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very relaxing time. Really enjoyed hotel restaurant and comfortable atmosphere of hotel. Highly recommend.
Genuine Hotels.com guest review
2 night family trip Mar 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great family weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Perfect!
Genuine Hotels.com guest review
2 night family trip Mar 20, 2015
A Traveler
US
4.0 / 5Excellent
"Enjoyed our stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was very nice the only problem was with the lighting in the rooms. It seemed very dim.
Genuine Hotels.com guest review
3 night romance trip Mar 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful Place!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing!!! Love the nightly drinks and snacks!! The breakfast was fantastic!
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nicest hotel I have ever stayed at.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Brandon
US
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely one of the BEST hotels for your MONEY...The extra PERKS that come with it makes it one of my all time favorites!!!
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Kevin
US
5.0 / 5Outstanding
"The best of the best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
One of the best hotels I have stayed in. Would recommend to everyone to stay here
Genuine Hotels.com guest review
1 night romance trip Feb 6, 2015
Douglas
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just Awesome! Room was super,clean,spacious, and comfortable.
Genuine Hotels.com guest review
2 night business trip Jan 29, 2015
Keats
US
5.0 / 5Outstanding
"UK ballgame"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great breakfast - managers reception- location and atmosphere great also
Genuine Expedia guest review
Other trip Jan 16, 2015
RT
US
5.0 / 5Outstanding
"Kentucky Basketball Game"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We all enjoyed the rooms and the service . GREAT STAY...ENJOYED THE HOSPITALITY
Genuine Expedia guest review
Other trip Jan 15, 2015
Kevin
US
5.0 / 5Outstanding
"TEMPERATURE WAS A LITTLE WARM"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
HOTEL WAS GREAT. MY ROOM WAS A LITTLE WARM FOR MY TASTE. BUT THE MAINTANCE MAN WAS VERY NICE AND FOUND ME A FAN. I WISH THEY WOULD NOT FIX THE THERMOSTATS IN HOTELS TO ONLY BE ABLE TO BE SET ON CERTAIN RANGE OF TEMPERATURES. IF YOU LIKE YOUR ROOM COLD YOU SHOULD BE ABLE TO HAVE IT THAT WAY.
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Honeymoon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great room. Great location. Great price through Expedia. We especially liked the reception for guests in the lounge.
Genuine Expedia guest review
Other trip Jan 12, 2015
Valari
US
5.0 / 5Outstanding
"Amazing!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing hotel. Breakfast was fantastic! Location is perfect.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
John T
US
4.0 / 5Excellent
"A bit pricey but well worth it..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The place was very nice and it had everything that we needed for a short family vacation. The indoors swimming pool was perfect for our little ones' need. The water was warm and clean. The hotel offered free breakfast which was good (the usual stuff you find in most hotels plus cooked to order omelets). The staff was nice and friendly. They allowed early check in (we arrived at 1 and check in time is 4). We would go back there again.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
Dena
US
5.0 / 5Outstanding
"Excellent stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent!
Genuine Hotels.com guest review
6 night family trip Dec 20, 2014
Patricia
US
5.0 / 5Outstanding
"Won't regret your stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing stay!! Everyone was so nice and helpful. A girl named Julie at the front dear was THE BEST! She answered all questions and was very knowledgeable of all aspects of the hotel. We will be staying again!
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
Heather
US
5.0 / 5Outstanding
"Comfortable and great breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
stay was great. Had to be moved to a different room because the door was broken but overall everything was good.
Genuine Hotels.com guest review
1 night family trip Nov 25, 2014
Karen M
US
5.0 / 5Outstanding
"Wonderful !!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice staff, nice breakfast, clean rooms, only drawback was that the swimming pool was closed.
Genuine Expedia guest review
Other trip Nov 30, 2014
Ash
US
5.0 / 5Outstanding
"Lexington Training"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable, good service and good food. The breakfast omelet chef was outstanding.
Genuine Expedia guest review
Other trip Nov 26, 2014
david
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I WAS VERY IMPRESSED WITH THE FRONT DESK HELP. VERY COURTEOUS AND HELPFUL.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous staff
Genuine Hotels.com guest review
1 night trip with friends Nov 9, 2014
Barbara
US
5.0 / 5Outstanding
"Library Conference"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful room. I would recommend this hotel.
Genuine Hotels.com guest review
1 night business trip Nov 3, 2014
Melissa
US
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Only problem was with the door to the room. It wouldn't open and after several tries, we were given a new room.
Genuine Hotels.com guest review
1 night family trip Oct 31, 2014
Daniel
US
5.0 / 5Outstanding
"Great weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were staying the weekend to attend the Garth Books World Tour at Rupp Arena. The staff was so helpful with all the information we needed to have great time. The hotel had planned transportation for guests attending the concert. The quality of service was above and beyond.
Genuine Hotels.com guest review
1 night trip with friends Nov 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay!! We will be back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice staff, very clean and comfortable. Breakfast was fantastic. And our evening bartender was Awesome!!!
Genuine Hotels.com guest review
1 night family trip Oct 31, 2014
James
US
5.0 / 5Outstanding
"One Night Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved our one night stay at the Embassy. The room was clean, quiet. We ate and drank at the hotel bar and Art, our bartender, was extremely busy, but still managed to be totally pleasant and funny with all of the patrons in the bar. The bar food was OK. The free breakfast the next morning was great. It had two lines-- one for cook to order breakfast and the other that had usual scrambled eggs, potatoes, etc. The cook to order line was the one I picked, and I had a great omelet. The meat had been cooked ahead though, and was ice cold. That and the fact that the coffee tasted like swill was my only complaint in an otherwise great stay.
Genuine Expedia guest review
Other trip Nov 3, 2014
Sharonpink
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice rooms and hotel. Staff was very courteous. Great complimentary breakfast buffet.
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
4.0 / 5Excellent
"Good stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
As always, I enjoyed a stay at an Embassy Suites Hotel.
Genuine Hotels.com guest review
1 night business trip Oct 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daughters and I enjoyed a brief reunion in Lexington, coming from Mississippi, North Carolina and Kentucky. We found the room clean and comfortable. The air conditioned temperature did seem to automatically get quite warm well before day as I woke up too warm each morning around 2 am and adjusted the thermostat to lower. The first use of shower revealed a clog and water did not flow out of tub. However, upon notifying front desk, someone was there almost immediately and issue was resolved. What a great breakfast and dining facility. We would definitely stay again.
Genuine Hotels.com guest review
2 night family trip Sep 20, 2014
Doris
US
5.0 / 5Outstanding
"Beautifully decorated, clean, nice staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed our stay. Breakfast was delicious. The staff at Embassy Suites are all about pleasing their guest.
Genuine Expedia guest review
Other trip Sep 14, 2014
T
US
4.0 / 5Excellent
"UK football"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I feel because we book through Hotel.com we get a non-preferred room. Room was located next to pool and roof air condition units.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed for two nights for our daughter's wedding in Lexington. Very comfortable and clean room. Enjoyed the made-to-order breakfast each morning. Wish we had more time to enjoy the indoor pool. The staff was friendly, the rooms wre quiet and the beds were cozy. We would definitely stay here again. We decided to stay here as they offered king beds with suites versus other hotels which only had double beds.
Genuine Expedia guest review
Other trip Aug 26, 2014
Donna
US
4.0 / 5Excellent
"Horse Park"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice hotel. Very convenient. Happy hour and breakfast excellent.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great hotel, breakfast lines were very long though so I missed breakfast a few times
Genuine Hotels.com guest review
13 night trip Jul 21, 2014
keith
US
5.0 / 5Outstanding
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything I could expect from Embassy Suites. Extraordinary service at breakfast. Slightly disappointed at the selection of snacks at the cocktail party - only healthy stuff was served.
Genuine Hotels.com guest review
2 night romance trip Aug 1, 2014
Paul H
US
4.0 / 5Excellent
"Starting to slip"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We've stayed at this hotel several times now. This time it seemed to slipping in terms of service. I don't think they had enough help.
Genuine Hotels.com guest review
3 night trip Jul 25, 2014
Rita
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
They we're complete full, but the service was still excellent. Everyone was very professional and nice.
Genuine Hotels.com guest review
1 night trip Jul 26, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
GREAT HOTEL!
Genuine Hotels.com guest review
1 night trip Jul 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Training in Lexington"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome hotel!!!
Genuine Hotels.com guest review
5 night trip Jul 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Overall great experience. Clean, spacious, great service, breakfast outstanding, exercise facilities super!
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
3.0 / 5Good
"NOT WORTH THE HIGH PRICE!!!"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
I filed a complaint at the desk and the acting manager didn't care. She was VERY rude. Made a complaint online and still have not herd back from them. Now I will be contacting the corporate office over my complaints. Charge one price online and then when I arrived I was charged a additional $50 so my total for one night was $254.09. Pool was not usable, breakfast was not avaliable due to no place to sit, kids running around at all hours of the night.
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
Tammy Lewis
US
5.0 / 5Outstanding
"I was having knee problems"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
but totally enjoyed my stay although it was spent on the couch or in bed. The hotel was perfect except for one thing...the meeting rooms really are not located in a suitable place for handicapped people. You must go down many steps to get to them which could be difficult when you're using a cane. Maybe there was a way that I couldn't find but I did look around.
Genuine Hotels.com guest review
2 night business trip Jul 7, 2014
Mary C. Eversole
US
4.0 / 5Excellent
"Very Bad Experience at Check-in"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Reservation was for 3 nights, no cancellations, no refunds. Could not get there first night. Called to notify hotel, but phone rang and rang so I hung up. I didn't worry about it too much, because the reservation was "no cancellations, no refunds" and I had other things to worry about, i.e. all the reasons we could not make it the first night of stay. My two teenage children and I arrived at the hotel for the second night. It was late, we were exhausted from very stressful day. I go to check in and the room we had reserved-2 bed suite-was not available. Apparently hotel policy is to RESELL a no cancellations, no refunds room if one does not check in on the first night. Since there were no 2 bed suites available, the manager "offered" to let me PAY AGAIN for a king suite. AND, insult to injury, he lied about having sold the room twice, saying Expedia does not pay hotel if guest does not check in. I called Expedia and they resolved the payment problem, so I did not have to pay again for the king suite. My two teenagers and I had to bunk up, but at least we had a room. The manager was quite rude and very uncooperative. Otherwise hotel was nice. Ceiling in our 5th floor room showed signs of a roof leak over the bed. Kitchen staff VERY nice, allowed us to get coffee before opening - we had to be out of hotel by 6:30 each morning of our stay. Would stay there again, but word to the wise: make sure they know if you can't come for 1st night of stay!
Genuine Expedia guest review
Other trip May 27, 2014
Horse Show Mom
US
5.0 / 5Outstanding
"Good weekend getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really nice, upscale hotel. Not too far from anything in Lexington. The rooms were very comfortable and the whole atmosphere and decor of the place was awesome. The staff was really friendly and helpful; definitely would stay again.
Genuine Expedia guest review
Other trip May 24, 2014
Jon
US
4.0 / 5Excellent
"Nice & comfy!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a standard king suite, & I loved the way it was laid out. It was my 16 yr old son & I, & he always insists on having separate rooms. So, I get the bedroom, which was very nice, clean, quiet, & the bed was very comfortable. My son slept on the sleeper sofa, which was already made up for bedtime, just had to put the blanket, that was kept in a plastic bag in the wardrobe, on the bed, & a couple of pillows. The two rooms are completely seperated between the bathroom, kitchenette, that creates a small hallway to the bedroom, which is closed off by a door. Perfect privacy for the teen! The only things I had issues with, were that the shower stall only had two very tiny shelves to place your things on, & one of the shelves had a hair on it, which pretty much grossed me out! Other than that, we had a nice stay! The restaurant downstairs is delicious, & the free breakfast was great! Would definitely stay here again.
Genuine Hotels.com guest review
1 night trip May 9, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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