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  • Hotels
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  • Embassy Suites Hotel & Casino San Juan
  • All hotels in Carolina, Puerto Rico
All hotels in Carolina, Puerto Rico
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1 room,  2 adults 
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Room 1:

Embassy Suites Hotel & Casino San Juan - Carolina

18.439942, -66.022234
3.5 stars
8000 Tartak Street, Carolina, 00979 Puerto Rico ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $140
available on 05/23/13
Price Match Guarantee
4.4 581 5

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    Embassy Suites Hotel & Casino San Juan
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    Landmarks near Embassy Suites Hotel & Casino San Juan

    • San Juan (SJU-Luis Munoz Marin Intl.) Hotels - San Juan 1.0 mile
    • Isla Verde Hotels - Puerto Rico Island 1.2 miles
    • Barbosa Park Hotels - San Juan 2.0 miles
    • San Juan Hotels - Puerto Rico Island 2.1 miles
    • Ocean Park Hotels - San Juan 2.3 miles

    Nearest hotels to Embassy Suites Hotel & Casino San Juan

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    Top Hotels in Carolina

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    Overview of Embassy Suites Hotel & Casino San Juan - Carolina

    Location.
    Located in San Juan, this business-friendly casino property is conveniently close to the airport, near Ocean Park, Museo de Arte Contemporaneo de Puerto Rico, and Jose Miguel Agrelot Coliseum. Area attractions include Bithorn Stadium.

    Hotel Features.
    Embassy Suites Hotel & Casino San Juan has a casino, an outdoor pool, a spa tub, a fitness facility, and a children's pool. Business amenities include a business center, a computer station, wireless Internet access, and audio-visual equipment. Dining-and-refreshment options at this San Juan hotel include El Patio Latin Bar Café, Outback Steakhouse, El Coqui Pool Bar, and La Placita. Guests are served a complimentary breakfast each morning and invited to a daily manager's reception. Room service is available during limited hours. Event facilities include conference rooms and exhibit space. The staff can arrange dry cleaning/laundry services. Additional amenities include valet parking (surcharge), room service during limited hours, and laundry facilities.

    Guestrooms.
    Amenities featured in guestrooms include air conditioning and coffee/tea makers. In addition, amenities available on request include a turndown service and wake-up calls. 32-inch televisions with pay movies are available in guestrooms. Business-friendly amenities include multi-line phones, desks, and voice mail. All guestrooms offer microwaves and refrigerators. Bathrooms feature hair dryers. Guestroom services include housekeeping. Sofa beds are available.

    Image of Embassy Suites Hotel & Casino San Juan, Carolina
    4.4 out of 5 Excellent (581 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Great staff and great facilities, I will be back for sure by a Hotels.com guest on 05/16/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $140
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Suite One King and One Sofa Bed High Floor

    Suite One King and One Sofa Bed Non-Smoking

    Suite One King and One Sofa Bed Smoking

    Suite Two Double and One Sofa Bed Smoking

    Suite Two Double and One Sofa Bed Non-Smoking

    Two Double and One Single Bed, Non-Smoking

    Suite Two Double and One Sofa Bed High Floor

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 4 PM
    • Check-out time is: noon
    • Resort fee charged at hotel/condo
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Early departure fee charged
    • Minimum check-in age is: 21
    • Parking height restrictions apply

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

    Amenities

    • General
    • Bar/lounge
    • Beach/pool umbrellas
    • Casino
    • Coffee shop or café
    • Elevator/lift
    • Number of buildings/towers - 1
    • Poolside bar
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - outdoor
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Ballroom(s)
      • Beach sun loungers
      • Beach towels
      • Beach umbrellas
      • Complimentary reception
      • Computer station
      • Free Wi-Fi
      • Internet point
      • Meeting facilities size (feet) - 129167
      • Meeting facilities size (meters) - 12,000
      • Number of floors - 8
      • Number of meeting/conference rooms - 7
      • Number of restaurants - 3
      • Pool sun loungers
      • Self parking (surcharge)
      • Total number of rooms - 299
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Sofa bed
    • Speakerphone
    • See more room details
      • Air conditioning
      • Bathtub only
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Daily housekeeping
      • Digital TV service
      • Flat-panel TV
      • Free local calls
      • Free Wi-Fi
      • Hair dryer
      • HBO
      • In-room massage available
      • iPod docking station
      • Microwave
      • Multi-line phone
      • Pay movies
      • Pool view
      • Private bathroom
      • Refrigerator
      • Separate sitting area
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Spa services on site
    • Spa tub
    • Tour assistance
    • Valet parking
    • View more services
      • ATM/banking
      • Complimentary newspapers in lobby
      • Concierge desk
      • Express check-out
      • Fitness facilities
      • Free breakfast
      • Laundry facilities
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Parking (surcharge)
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    All guests have the option of a complimentary cooked-to-order buffet breakfast each morning and a complimentary manager's reception held daily, featuring hot and cold appetizers.

    El Patio Latin Bar Cafe - This restaurant has a dinner á la carte menu featuring seafood, steaks, salads, sandwiches, tapas, and wines.

    Outback Steakhouse - This Australian-theme steakhouse features its signature Bloomin' Onion, beef, and ribs for dinner.

    El Patio Lounge - The atrium lounge has afternoon and evening cocktails as well as live entertainment on weekends.

    Coqui Pool Bar - This poolside bar features tropical drinks.

    La Placita - Specialty coffees, sandwiches, and salads are served.

    Room service is available from 11 AM until 11 PM. (Hours subject to change).

    Things to do

    The recently renovated Oasis Casino has a 9,000-square-foot casino offering gaming tables with Caribbean stud poker, blackjack, roulette, craps, and more than 300 slot machines. The Oasis Lounge presents live entertainment during the weekends.

    Recreation

    The hotel offers a swimming pool and fitness room, along with sun loungers, beach umbrellas, and towels. Jet skiing, parasailing, and banana boating on Isla Verde Beach are just two blocks away. Scuba diving, wind surfing, and kayaking also are available nearby.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Boating nearby
    • Ecotours nearby
    • Fishing nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Playground on site
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Windsurfing nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • Resort fee: 16 percent of room rate

    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Beach loungers
    • Beach towels
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Additional inclusions

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Self parking fee: USD 16 per night
    • Valet parking fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Carolina, Puerto Rico
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    18.439942, -66.022234
    Hotel coordinates:

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    Area map

    A short guide to San Juan

    San Juan is the capital of Puerto Rico, and its cultural hub. Half of the island’s population lives in the greater metropolitan area, and most visitors enter here as well. Old San Juan, with its cobblestone streets and old colonial architecture, lies on a small island connected to the mainland by bridges; it is guarded by 16th and 17th century forts, now World Heritage sites open to the public.

    see all hotels in Carolina

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Isla Verde - 1300 yards

    1.0 - 3.0 mi

    • San Juan Luis Munoz Marin Intl. Airport (SJU) - 1.0 mile
    • Parque Barbosa - 1.9 miles
    • Barbosa Park - 2.0 miles
    • Ocean Park - 2.3 miles
    • Museo de Arte Contemporaneo de Puerto Rico - 2.4 miles
    • Sacred Heart Station - 2.6 miles
    • Hato Rey Station - 2.6 miles
    • Roosevelt Station - 2.7 miles
    • Jose Miguel Agrelot Coliseum - 2.7 miles
    • Santurce (San Juan) - 2.8 miles

    3.0+ mi

    • San Juan Fernando Luis Ribas Dominicci Airport (SIG) - 5.2 miles
    • Fajardo Diego Jimenez Torres Airport (FAJ) - 25 miles
    • Humacao Airport (HUC) - 25 miles
    • Vieques Antonio Rivera Rodriguez Airport (VQS) - 41 miles
    • Arecibo Antonio Juarbe Pol Airport (ARE) - 43 miles
    • Ponce Mercedita Airport (PSE) - 46 miles
    • Culebra Benjamin Rivera Noriega Airport (CPX) - 48 miles
    All hotels in Carolina, Puerto Rico
    Reviews
    • All (581)
    • Business (25)
    • Romance (37)
    • Family (111)
    • Friends (18)
    • Other (390)
    4.4 / 5
    Excellent

    Score breakdown (from 581 reviews)

    • 5.0
      (327)
    • 4.0
      (174)
    • 3.0
      (49)
    • 2.0
      (19)
    • 1.0
      (12)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.4

    Reviews: Overall

    • <Previous
    • Page 1 of 12
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    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great staff and great facilities, I will be back for sure
    Genuine Hotels.com guest review
    5 night business trip in May 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    May 16, 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    3.0 / 5
    Good
    "Great Loation"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The check in attendant Aisha was not very welcoming. She never asked us for our names, to put us on the breakfast list which caused confusion the first day we went to eat. She gave is three rom keys for four guests. When we asked her about events going it was like pulling teeth and in the end she said" just go see the lasdy at that desk" which was consierge. […] The phone in the bedroom did not work, although we asked several times for the room attendant to giveus four towels she only gave us three every day. A t the pool there was one person in charge of cleaning, and towels, which caused wait time of standing at the towel hut to get or retuern a towel this was the case every day . I suggest they have pool side service for drinks and snacks as would generate more revenue. The positive is the food at El Patio was great, the bartender was very friendly. The entertainment was great and everyone was pleasant. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in May 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    LUZ
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Great amenities!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the breakfast buffet, the happy hour and the pool. They also had beach chairs, umbrellas and towels for you at the beach. Fabulous! Great staff and really good customer service.
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    Susan
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    That was perfect
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Very Nice Stay..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was a great hotel with a friendly staff.. Don't forget that the Hotel fees are not included in your rate.. Very close to beach and has chairs, umbrellas, and towels at the beach for you already.. Overall a great stay..
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    Reginald W
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent
    "Will stay again"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The Embassy Suite and all the employees were really nice and helpful. The rooms were clean too. The only thing is I wish they upgraded their beds from doubles to queens. Other then that everything was great and we are already planning another trip and going to stay at the Embassy again.
    Genuine Hotels.com guest review
    5 night trip with friends in Apr 2013
    LeAnna
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Embassy always great!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect!!
    Genuine Hotels.com guest review
    Business trip
    May 2, 2013
    Kalimbo
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Excellent time with friends!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everyone was very nice and friendly. Belinda was a great bartender...very personable, always providing service with a smile. Nice Mojitos! :) Casino staff...Carlos, Yuriel, and Gloria...really enjoyed meeting and gambling with you. :) Wait staff, specifically Maribel, was very nice and personable as well. Smiles and pleasant conversation made for a […] very nice vacation. Thanks! Read more
    Genuine Hotels.com guest review
    5 night trip with friends in Apr 2013
    Korey S.
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    3.0 / 5
    Good
    "good hotel for tourists"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Our first time at the Embassy and San Juan. April vacation with 5yr old + 7 yr old. We had two double bed + sofa - spacious, clean, safe. The room was a little run down but we were not planning to stay in the room. Good breakfast. Taxi ride to Old San Juan is about $21 + tip. Close to airport - about $12 + tip taxi ride. There is no meter on the taxi […] - they just tell you how much they want to charge. Good touring agency in the hotel. They arranged everything. The snorkeling is not like Hawaii - they drop you off 10feet+ to see the fish - but the kids had fun at the beach even though the waves are stronger than Hawaii. The trip to the Bay is too long for young kids - starts @ 2pm and will not return you until midnight. Embassy is close to Walgreens and numerous restaurants and Baskin Robins. I would recommend this hotel for family trips. Read more
    Genuine Hotels.com guest review
    6 night trip in Apr 2013
    TEAM
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a great hotel and far exceeded our expectations. Convenient to all from fast food to gourment. Beautiful beach. Only thing that would be better would be if it were on the water. PS The restaurant near the casino was great. The salmon appetizer was exquisite.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    ginddy
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Great place for a night in San Juan"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very comfortable and fun place to be with kids. Beach is a short walk away--although it is a busy urban beach, it was fun! Very clean, safe, and friendly.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    bostonmum
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    3.0 / 5
    Good
    "good stay"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was pretty nice, although the design of the space creates intense sound that is not damped inside the rooms. Service was very good, and the location was close to the airport but too far to many of the nice walking areas in San Juan. I would have preferred a free shuttle to the airport since they are so close. $15 to go to the airport seems […] a bit silly. Read more
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Josh
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Trip with friends
    Apr 13, 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel is near the airport, in the tourist area, but away from main street and noise. The poll is very good, kept cold on summer time, breakfast is superb, the hotel is clean, the Outback restaurant is splendid.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Efrain
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Apr 11, 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    GREAT! NO COMPLAINTS!
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Central location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay at the Embassy Suites. We were there during Holy Week, and even though it was very busy in the hotel, they were able to accommodate and serve everyone! We enjoyed the made-to-order breakfasts in the morning and the "manager's reception" in the evenings. Great place for families to come together.
    Genuine Hotels.com guest review
    6 night family trip in Mar 2013
    Kirsten
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "new favorite!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    super clean, daily FREE hot breakfast with made to order eggs & pancakes, daily FREE happy hour with snacks, beautiful pool, super nice staff-- would definitely stay here again!! love concierge stephanie, masseuse abel, and bartenders julio, leo, & jorge. only two slight drawbacks: windows in the hotel rooms don't open & pretty limited dining options […] at the hotel. still, absolutely wonderful stay, didn't want to leave and already planning my trip back! Read more
    Genuine Hotels.com guest review
    5 night trip with friends in Mar 2013
    sarah
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    Lauren
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Beautiful Facility"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We only had the pleasure of staying one night as we were flying out the next day. The staff was vey friendly. We were able to use the business center in order to print our boarding passes. The room was beautiful. The morning of our flight out, we had a very good breakfast. Check out was easy and visitors were able to park in a garage free of charge […] if a customer. We were only about a mile from the airport so the return of our rental car went smoothly. Would stay again!!! Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Marilyn
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent
    "Post cruise"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Had a great time we got there early our rooms weren't ready which I knew wouldn't be but they took our luggage gave us passes and let us enjoy their beautiful hotel. The pool was amazing the food at the pool bar awesome. Got to our rooms and they were clean and huge lots if room. We will be staying here again the next time we go to Puerto Rico. Thanks […] embassy for finishing our vacation in a great hotel. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Marcy
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Mar 13, 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed the night after a cruise...very nice hotel for the price. great breakfast which was included ....very close to airport...2 blks from a beautiful beach...would stay there again...
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Mary
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night trip in Mar 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent
    "Mixed Reviews"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel staff was very accommodating. The outside of the hotel was nice along with the lobby and the pool was spectacular. Our room however, left a little to be desired. The overhead light when we walked in our room was broken, our bathroom outlet was messed up, carpet had stains and our particular room overlooked nothing but a roof. We also had an […] issue with our air conditioning, but they were quick to resolve it. However, the bed was very comfortable and the room was extremely quiet. This hotel is also not right on the beach, but the walk was only about 5 minutes - it just would have been nice to have immediate access. The hotel provides a nice complimentary hot breakfast each day - especially nice if you have kids. We stayed 6 nights and the selection was the same every day, but again, it is free so hard to find fault. Overall, I would give it a 3.5 Read more
    Genuine Hotels.com guest review
    6 night trip in Mar 2013
    DJH
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Great view and close to everything"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a wonderful stay will be going back.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Ylv1274
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night trip in Feb 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "close to airport"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    short walk to Isla Verde beach was an unexpected bonus and the full complementary breakfast buffet is always appreciated
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Taxes not included in online rate
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    MK
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent
    "Great hotel for family"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I loved the hotel!!! I was there from January 27 through February 3, 201...The rooms are as pictured, I know sometimes when you arrive at hotels they are not at all as pictured, but this was. The staff there was really nice, and helpful (if you need directions or ideas on places to visit while in Puerto Rico). The breakfast was pretty good, it is the […] same everyday, but that doesn't mean it's not good. I would like to inform everyone that if you plan on visiting the bar...don't! It's very expensive!! Instead, try your luck at the Casino, even if it's only a few bucks, it will be worth it since drinks are free while playing in the casino!! Just ask one of the waitresses inside the casino for your drinks. Also, happy hour is from 5 30 to 7 30, you can ask for 2 drinks at a time, then return for 2 more, and so on, you are not limited to 2 drinks for the whole 2 hours, as some say. Weather was great! 80 to 85 degrees... Read more
    Genuine Expedia guest review
    Other trip
    Feb 13, 2013
    Jasmine
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    3.0 / 5
    Good
    "Great for an overnight"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    We arrived very late at night and stayed only for one night, catching an early flight out the next morning. It was great for its proximity to the airport and comfortable beds, but I would not make it my vacation spot. It's dated.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Close to the airport in Isla Verde"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, a five minute walk to the beach. 15 minutes from Old San Juan. Hotel provides chairs, umbrellas, towels at the waterfront location. Nice pool with bar service.Pool area was never crowded. Easy check-in and check-out. Many restaurants in close proximity as well as several car rental agencies. Overall a great stay.
    Genuine Hotels.com guest review
    4 night trip in Jan 2013
    Ted H.
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "Great brief gettaway hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great Buffet Breakfast, pool and beach access. Convenient to main street yet far enough away from it. Convenient to airport.
    Genuine Expedia guest review
    Other trip
    Feb 5, 2013
    Happy traveler
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "the best"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It provided everything we needed. Staff bent over backwards to accomadate us.
    Genuine Hotels.com guest review
    1 night business trip in Jan 2013
    Karal
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Early arrival and right into a room, thank you for that. Nice room, very comfortable.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Jan 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    3.0 / 5
    Good
    "CLOSE TO THE PLACES WE NEEDED TO GO."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    HOTEL ROOM WAS QUITE COMFORTABLE FOR 5 IN A ROOM, BUT WHEN WE CHECK IN THE BATHROOM SINK WAS CLOGGED, THE SHOWER WASN'T WORKING PROPERLY, AND THE SOAP DISH IN THE SHOWER WAS BROKEN, THE SINK WAS FIX WITHIN A FEW HOURS, BUT THE SHOWER WAS NOT FIX THROUGHOUT OUR STAY.
    Genuine Hotels.com guest review
    4 night trip in Jan 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent
    "Great for everyone."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Every staff member I came into contact with was wonderful.
    Genuine Expedia guest review
    Other trip
    Jan 15, 2013
    Vicki
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent
    ""Location, location, location...""

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I have stayed in many Embassy Suites before & I have always been quite satisfied with the concept f having a "living room" + an extra TV & privacy as well as a refrigerator, not to mention breakfast & an evening get together + free drinks.
    Genuine Expedia guest review
    Other trip
    Jan 14, 2013
    A Traveller
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    5.0 / 5
    Outstanding
    "clean comfortable and easy to get to"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Checked in half hour early without any hassle. Front desk was friendly and answered any questions I had. Complimentary breakfast was awesome and the line moved fast for ready to order omlettes. Room was clean and stocked. The only minor issue I had was the sleeper sofa was a little worn out and uncomfortable, but hey, it's a sleeper sofa, not a sleepy […] number. This would not be a factor on staying here again. I would again without thinking twice. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jan 2013
    Curt
    US

    Embassy Suites Hotel & Casino San Juan - Carolina
    4.0 / 5
    Excellent
    "family vacation"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Staff was helpful. Pool was nice. Location was very good. Only downside was we did not get the promised cot
    Genuine Expedia guest review
    Other trip
    Jan 9, 2013
    A Traveller
    US
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