"the carpet was terrible, so dirty. smelling bad"
the man who was at the front desk had the worst customer service skills I've ever seen, he was not properly dressed and the worst thing about him, his shirt was all dirty....in the room some things like the bathroom were ok, but the carpet was terribly terribly looking, and of course, to mix the odor, they used so much air freshener....honestly I will […] never come back, ....and one last thing the price was for a 4 to 4.5 star hotel... Read moreGenuine Expedia guest review
"Perfect spot to head into Pismo or Morro Bay"
This hotel was in a prime location to head to one of the beaches in the area. 3 seconds from the 101 and 30 seconds from Morro Bay highway, yet it still managed to remain quiet. Everything functioned perfectly, and the beds were comfortable.Genuine Hotels.com guest review
clean room....unfriendly staffGenuine Hotels.com guest review
"Old hotel, very expensive, no parking, cold shower"
Would never stay here again, there was no place to park.Genuine Expedia guest review
TV was busted with yellow picture. Bed was super springy and blanket were course and hard. Room was fairly clean but definitely needs some upgrades. Over all not a terrible place. You get what you pay for.Genuine Expedia guest review
"Should have a real continental breakfast"
The hotel is ok and the city was crowded because of the graduation, if the hotel gave an excellent breakfast that should compensate for the ok onesthingsGenuine Expedia guest review
"Don't visit unless you like smoke!"
The room I was given smelled like smoke so I changed rooms and got the end room on the bottom where everyone staying there goes to smoke. Yuck!! Couldn't open window because there was always someone outside my room smoking. Seriously, why would anyone still smoke?? The toilet seat was discustingly stained and gross! A toilet seat costs about $30.00. […] Replace it!! The bed was comfortable enough,but would not set my purse or anything on the bedspread. Not worth the $60.00. You do get what you pay for. Won't stay there again. Read moreGenuine Expedia guest review
"clean, inexpensive, convenient"
I had stayed here in the past and didnt like it at all. I think their is new ownership. Its convenient, it was clean, and i got what i paid for. Would stay again. I would recommend also the Bon temps restaurant a stone throw away. As good Creole food as i have had in new orleans.Genuine Expedia guest review
"Trip to San Luis obispo"
Nice hotel. Good location. It needs to give more choices for breakfast.Genuine Expedia guest review
We will never book a room again with America's Best Value Inn and Suites. For the amount of money paid it was a huge disappointment. The amenities, service, and condition of the hotel were very much under par. I would not recommend this hotel to anyone.Genuine Expedia guest review
"Overpriced for the amenities offered"
This motel is okay, but the tv channels suck and there's no vending machines..the cont. breakfast coffee tasted like rank...icky..but the waffle iron was a cool feature. Id stay again for a lesser fare. $130 is too much for one person/one night.Genuine Expedia guest review
Close to restaurants anthem freeway....yet quiet.Sanjy does a great joc!Genuine Hotels.com guest review
"Good pricing, great location, decent hotel"
Decent hotel, right off of the freeway, near downtown San Luis Obispo.Genuine Expedia guest review
"good nights sleep"
very quite, not very far from high way or from a place to eat.Genuine Expedia guest review
"Not a good hotel for families"
We asked for a non smoking room and I don't think we had what we asked for, the room smelled bad!Genuine Expedia guest review
"Cigarette smoking allowed in the parking lot."
Apparently, you can smoke in the parking lot and the stench of cigarette will get into your room, any time of the day.Genuine Expedia guest review
"It's the most reasonable hotel I've ever met!"
It's really cheap but clean and quiet! I love it!!Genuine Hotels.com guest review
"Camping is cleaner!"
I stayed at this hotel 3 years ago, not bad, but clean. Now, carpets were filthy, not even vacuumed. Used bath towel and soap left in bathroom. Drain clogged with soap bars. Had to remove so no standing water on ankles. When removed a HUGE clog of hair attached. Kleenex re-stuffed into box! Sticky surfaces everywhere. Bedspreads, sticky with holes. […] Sheets, holes! Continental Breakfast included: Coffee, corn flakes, pitcher of whole milk (warm), white or wheat bread for toast, butter, no jelly, etc. Waffle mix, small sticky, gross syrup dispenser. That's it! Washer and Dryer filthy! Ice machine, ok! Read moreGenuine Hotels.com guest review
"Much Better Than Expected"
I recently went back to Cal Poly for Homecoming weekend as was pleasantly surprised with my experience at the hotel. The staff was kind and considerate. The room was very clean and comfortable and the location is outstanding. I originally purchased just on price, but this place definitely was much better than expected.Genuine Hotels.com guest review
"Wouldn't stay here again"
I would not recommend this hotel, it was a place to sleep. The hotel is dated. I think there were permanant residences living in the hotel and it was noisy all hours of the night. The police were there for a disturbance one night for the ones we thought were permanant residences. The breakfast was mimimal at best. I will not stay here again.Genuine Hotels.com guest review
the pillows were terrible. the phone needed cleanning. not enouth coffee in room,no note pad or pencil, the room was cean as was the bathroomGenuine Hotels.com guest review
"not a happy customer"
The room smell weird, plus for the quality of the room is below average.Genuine Hotels.com guest review
"Do not stay here"
It was a little sketchy. If it wasnt so late when we arrived, I would have found another place to stay.Genuine Hotels.com guest review
"Marginal customer service"
You have to beg for customer service. Information is not offered up freely. You must ask about everything including the continental breakfast mentioned on Expedia. Absolutely no info is given on check in, Wi Fi didn't work nor did they really understand issues when they were brought up. Room had visible left over trash on the floor when checked in. […] A very marginal hotel, but decent price. Read moreGenuine Expedia guest review
it was fineGenuine Hotels.com guest review
NiceGenuine Hotels.com guest review
Very sterile. I appreciate that it was clean, but the smell of cleaning solution was overpowering.Genuine Hotels.com guest review
The price doesn't match the quality. I could hear the room above us when they turned on the shower, it was very loud. The breakfast had very few items to choose from. There was no fruit or juice.Genuine Expedia guest review
I checked in and everything seemed fine. The lady at the front desk was very rude and unprofessional. The beds were so uncomfortable and made a terrible noise with every toss and turn i made. Later in the night we came back to the hotel and there was no parking. I called and the man at the front desk was rude and made me wait until he moved his car.. […] as my boyfriend and i walked to our room, the man said " hey buddy this is a non smoking room, dont smoke, go to sleep!" My boyfriend and i dont smoke.. i was not happy at all. Dont stay here. Read moreGenuine Hotels.com guest review
Ac did not work!Genuine Hotels.com guest review
"Clean and convenient"
I booked on my smart phone at 9pm and we checked in about 30 minutes later. Parking was easy; right in front of stairway to room. Room was clean and in good condition. A/C, TV, fridge, etc. all ran well. No complaints!Genuine Hotels.com guest review
"Get what you expect (and pay for) here."
Besides the "pleasing" environment, the staff (owner?) that I talked to about changing our reservation on very short notice was friendly and accommodating. Maybe I was lucky to call when I did and there were plenty of rooms available, but I doubt it. I think that he took a professional approach and moved some people around and was still able to find […] a room on the lower level so that I didn't have to carry luggage up stairs. When we arrived the place was packed and stayed that way over two days. We appreciated his help. I want my daughters to bring my grandkids to Hearst Castle and will recommend with confidence that they stay at Americas Best Value Inn when they do. Read moreGenuine Expedia guest review
"not worth the price"
The microwave was rusted; the shampoo they left as complimentary was not good. The breakfast was a waffle iron and coffee with some dry cereal. Not even real cream for the coffee. YUK! This is not like a high rent area, why are the prices so high? This was comparable to a Motel 6.Genuine Hotels.com guest review
"Resturant and fast food near by"
We did enjoy our stay. it was neat, clean, and right off the freeway for easy access.Genuine Hotels.com guest review
"Great freeway access and 10 min walk to downtown"
The location was convenient. My brother and I (in our 20's) walked to the fun downtown area in 10 min and were not so much concerned with the comfort or service of the room itself. If you're looking for a very comfortable stay, you may want to look elsewhere.Genuine Hotels.com guest review
"You Get What You Pay For..."
Look, during the time we went, practically every other hotel either had no vacancy or was very high in price. This hotel was the cheapest I could find. I figured that it didn't matter since we hadn't the idea of staying in the room much anyway. But even though we had a "Non-Smoking Room," it still smelled of musky cigarette smoke. The bed was horrible: […] it sounded and felt like I was tossing and turning in bubble wrap the entire night. The coffee maker is good to brew no more than 1 1/2 cups. The television is ancient. There are brown water spots above the shower. There is a hole chewed out of the screen in the minute window behind the toilet.... But it was cheap, and I got what I paid for. Read moreGenuine Hotels.com guest review
"Loved the do it your self fresh waffles!"
We were very comfortable. We were in SLO only for the night. The room, bed sheets and bathroom were clean. I liked that the room included continental breakfast. I also liked the do it your self fresh waffles! i had no complains.Genuine Hotels.com guest review
"Stayed in June 2012.."
Friendly staff, microwave and mini fridge in room, noisy and uncomfortable bed but overall decent condition and fair price. If looking for nice relaxing getaway, not your best option, but if you're just looking for somewhere to stay the night, I'd recommend it.Genuine Hotels.com guest review
"not worth it"
The rooms smell. the tv controller had tape to hold the batteries in. the toilet wouldnt flush. at check out when we tried to talk to the clerk she was more interested in visiting with sister so and so then to listen to what we had to say. she wasnt interested at all.Genuine Hotels.com guest review
I like the location, enjoyed the views.Genuine Hotels.com guest review
If you are good with convenient, cheap, clean, this is a fit. Front desk staff not very friendly but that doesn't have to matter.Genuine Hotels.com guest review
"Good in a pinch"
On university graduation weekend and on short notice, this hotel was adequate. It's a bare bones operation, though, with two bars of soap and a C grade coffee maker the only touches of grace. Clean, but operated on a shoe string. Staff are pleasant and stay out of your way.Genuine Hotels.com guest review
It was clean ,comfortable and in a good location.I would stay there again.Genuine Hotels.com guest review
"Minimal maintenance needed"
The rooms were clean but desperately in need of updating. The floors need new carpeting - ours was really dirty and dusty. The rooms had a very musty dusty smell to them. The furniture was older and outdated. We actually got a another room across the street for the same price which was much much better and had a POOL too. The staff couldn't have been […] nicer at America's best though - they were very good and did their very best to accomodate us. Read moreGenuine Hotels.com guest review
"Clean and comfy"
I was worried about the star and a half rating, but I was pleasantly surprised by how clean and comfortable was our room. I liked the location of it because it was close to places where we could eat. Breakfast was included and they offered cereal, bread, bagel toasts and waffles that you can make yourself in the machine. It was way better than any other […] breakfasts that are included with the rate you pay. I would definitely return here. I am not saying is the best hotel ever, but if you are looking for a place to sleep that is clean and not expensive, this might be a good option. Read moreGenuine Hotels.com guest review
"Better then expected"
After reading the other reviews I was not expecting much from this hotel stay. The room was clean and quiet. The screens were missing from windows and the coffee maker was broken but the beds were comfortable and the linen and towels fresh. I would stay at this hotel again because the location was great and the price was very affordable for such a big […] room. Read moreGenuine Hotels.com guest review
Funky, small bathroom, wasn't the room configuration I had booked, TV hardly workedGenuine Hotels.com guest review
"Get what you pay for, but convenient location"
Hey, this is definitely a low-end motel with lots of party-going Cal Poly students filling adjoining rooms. Rooms are certainly nothing to get excited about, but to their credit, at least they're clean. Best thing about the place is its proximity to lovely downtown SLO. You can easily walk across the Santa Rosa St bridge down to Higuera St where all […] the action is: shopping, dining, the San Luis Creek, the Mission, etc. My perspective was the motel room was simply a place to crash - sleep and shower. For this purpose it was functional, but it's certainly not the kind of space you'll want to hang out in--unless you're a drunken college kid. Read moreGenuine Hotels.com guest review
not clean, in disrepair, and unacceptable electrical outlets, ended up leaving hotel and going elsewhereGenuine Expedia guest review
"Baseline cheap hotel"
When I arrived to check-in, I walked into the front office and a buzzer went off on the door. Assuming that my entry had already been announced, I waited for several moments at the counter since I could hear activity just beyond the other wall. Nope, eventually had to ring the bell for service. Her attitude could best be described as brusque. I assume […] this is cultural, but it doesn't make you feel any more welcome. A male appeared during the transaction and he was no more gracious. My room was basic cheap hotel quality. It had everything I needed to stay over night and take a shower in the morning. I was a bit disturbed that the plastic bowl contained no disposable plastic liner, which seems standard. Could have been a simple oversight. I figured that wouldn't protect me from whatever was probably lurking in the ice dispenser anyway, so I made do. Otherwise just your basic cheap hotel quirks: toilet seemed to run constantly, hot and cold reversed in shower, someone thought it would be a good idea to install motion-sensing wall switches that don't really work, fluorescent light over sink missing cover and took ages to warm up. The room did also have that heavy odor that old hotel rooms pick up; I think that's why so many people say their room smelled like it was a smoking room even though it was non-smoking. I've had worse cheap hotel experiences, at higher prices. So all in all, this place served its function. I was a little annoyed that the Internet service died around midnight and didn't come back until the morning. I probably could have called them, but just generally wanted to have as little to do with the office staff as possible, after my first couple interactions with them. I guess the feeling is mutual because when I went to drop off the key I could hear them again, just on the other side of the wall. I'm sure they could hear me too. Instead, there was just a bowl on the desk labeled "Key Return". A final observation on my way out, the breakfast offering Read moreGenuine Hotels.com guest review
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