All hotels in Vail, Colorado, United States of America
1 room, 2 adults
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1300 Westhaven Drive, Vail, CO, 81657, United States of America, ‏‎800-491-6126
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4.5 / 5Excellent

Score breakdown (from 334 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.6
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4.0 / 5Excellent
"Nice location near the river. Great for kids."
We had a great stay and would definitely stay here again. The staff was excellent, and the room very clean. Any negative would only be that the bed mattress was not very comfortable (I like a softer mattress.
Genuine Hotels.com guest review
1 night family trip Aug 17, 2015
Nancy
US
3.0 / 5Good
This hotel has a good location and the staff was very nice. The rooms and the hotel needs a bit of an update. The shower was old but it worked fine. We did enjoy the breakfast buffet. Overall we enjoyed our stay and were happy with our choice.
Genuine Hotels.com guest review
3 night family trip Aug 13, 2015
Marjaneh
US
4.0 / 5Excellent
"go big or go home"
When we checked into our "alpine room" (room 404) it felt like we were checking into 1972! the room was horrible. stains on the headboard, snags in the comforter, carpet was dirty, paint was faded and orange and brown were the main colors. room was very small. We called down and Mark ended up moving us to a room on the other side of the resort that overlooked a creek and was a lot bigger. This room was 100% better!! same ugly colors, but in much better shape (room 193). this room had a nice balcony and a higher ceiling. only issue was our AC didn't work and we had to have a repairman come at 10:30 that night to fix it. the Pool was great! Service as great - Mark at the front helped us a number of times and always with a smile. Even though we had a rough start, we still enjoyed ourselves and like the resort. Just don't go cheap and get the small room without a balcony.
Genuine Hotels.com guest review
1 night family trip Aug 15, 2015
Laurence p.
US
5.0 / 5Outstanding
"My favorite hotel in Vail :)"
Fabulous time as usual! My 4th time there with friends and family.
Genuine Hotels.com guest review
2 night family trip Aug 3, 2015
Kathleen
US
5.0 / 5Outstanding
"Fabulous Stay"
My husband and I hadn't been to Vail for many years. We absolutely felt very thankful that we chose to stay at the Vail Cascade Hotel! They were so welcoming and the room was comfortable, clean and well appointed with a beautiful view of the cascading stream. They offered many amenities and a fabulous buffet breakfast. We would always stay there and will recommend this hotel to our friends.
Genuine Hotels.com guest review
2 night romance trip Jul 25, 2015
Jacquelyn
US
4.0 / 5Excellent
"Good price, happy with stay, but not impressed."
Pros. Plenty of parking, nice hotel and spa, free shuttles around Vail. Paid 99$ for the first night 139 for the second. Can't beat for a four star in Vail. Bueatiful view from the outdoor pool and nice river right behind hotel. Cons. Expensive restaurant, 42$ for room service medium pizza, had to ask front desk for coffee packets room service didn't provide for a second day, didn't receive new towels, they just folded the dirty towels to put back on the rack.
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another Vail Cascade getaway. Thank you, John Garth Managing Director Vail Cascade
1 night family trip Jul 26, 2015
Philip
US
5.0 / 5Outstanding
"Very nice hotel"
Great hotel with a great pool and view.
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another Vail Cascade getaway. Thank you, John Garth Managing Director Vail Cascade
1 night family trip Jul 21, 2015
Chris
US
5.0 / 5Outstanding
"What a great vacation"
We had a great stay at Vail Cascade Resort and Spa! It was a beautiful place that was clean and very upscale. Lots of fun things to do, and the staff was very pleasant and helpful. I would recommend this hotel to anyone who is traveling to Vail.
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for taking the time to share your feedback on Vail Cascade. Reviews such as yours are a testament to why we work so hard to take care of our guests and provide an incredible experience whether visiting for business or pleasure. We do hope that you come back to enjoy our resort soon. Sincerely, John Garth Managing Director Vail Cascade
2 night family trip Jul 21, 2015
A Traveler
US
5.0 / 5Outstanding
We had a great time at Vail. The resort was wonderful.
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another Vail Cascade getaway. Thank you, John Garth Managing Director Vail Cascade
1 night romance trip Jul 22, 2015
Joy
US
5.0 / 5Outstanding
Everything here was incredible and the price was shockingly low. Highly recommend.
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another Vail Cascade getaway. Thank you, John Garth Managing Director Vail Cascade
1 night romance trip Jul 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Summer Getaway"
wonderful spot- great hotel and people, amazing views.
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another Vail Cascade getaway. Thank you, John Garth Managing Director Vail Cascade
1 night family trip Jul 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Must stay"
The hotel was first class it was clean people were courteous and very accommodating
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for taking the time to share your feedback on Vail Cascade. Reviews such as yours are a testament to why we work so hard to take care of our guests and provide an incredible experience whether visiting for business or pleasure. We do hope that you come back to enjoy our resort soon. Sincerely, John Garth Managing Director Vail Cascade
1 night family trip Jul 20, 2015
Lisa
US
5.0 / 5Outstanding
Perfect!
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another Vail Cascade getaway. Thank you, John Garth Managing Director Vail Cascade
2 night family trip Jul 15, 2015
Wali
US
5.0 / 5Outstanding
"Vail Cascade"
Beautiful weekend! It was Fourth of July weekend. They could have been a little more staffed, especially by the pool, but overall excellent service.
Genuine Hotels.com guest review
1 night romance trip Jul 2, 2015
Stephanie
US
5.0 / 5Outstanding
"Best place to stay in Vail"
Great time. Pool-side service was awesome. Fireside bar service excellent. Restaurant was good too. Hotel is starting to show some wear and tear and it would be a good idea for management to start thinking about slapping some new paint and fixing some chips and scuff marks on the walls. Just 'freshen up' a bit and people will take it in stride. No matter what - this is my go-to place in Vail since its away from the hustle and bustle but close enough to everything.
Genuine Hotels.com guest review
3 night romance trip Jul 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful"
Awesome stay. Our new favorite spot in Vail.
Genuine Hotels.com guest review
1 night romance trip Jul 3, 2015
Justin
US
3.0 / 5Good
"Very average"
Staff seemed to be eager to help you experience Vail, but not the hotel itself.
Genuine Hotels.com guest review
1 night family trip Jul 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel in gorgeous Vail!!"
Great hotel. Only complaint was that the hot tub wasn't working and valet/and bell service non-existent
Genuine Hotels.com guest review
1 night family trip Jun 9, 2015
Yolanda
US
5.0 / 5Outstanding
"We will be back soon!"
Never been to Vail before and it was amazing place to stay. It's right off a beautiful river, Has fun shops near by. Our two year old loved the infinity pool. There is so much we still didn't get to but this place makes me wanna go back very soon. Only small complains is parking sucks and house keeping was iffy on our room (they did great on our friends room)
Genuine Hotels.com guest review
3 night family trip Jun 17, 2015
A Traveler
US
4.0 / 5Excellent
"Weekend getaway (May)"
Nice short stay. Beautiful location next to the river. Nice fire pits beside the creek for relaxing evenings. Good restaurant and nice outdoor seating overlooking the mountain/river.
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thanks for your recent review! We’re glad you enjoyed your stay. We hope to see you again! John Garth Managing Director Vail Cascade
1 night romance trip May 29, 2015
Mark
US
5.0 / 5Outstanding
"Great place"
Hotel was great, beautiful room, great view. Staff was very helpful. Not a big selection of places to eat there or near by that were reasonably priced.
Genuine Hotels.com guest review
1 night trip with friends May 22, 2015
Rachel
US
3.0 / 5Good
"Value, location but not fully functioning"
We stayed over Memorial Day weekend, which is nice, as it's mud season and everything in Vail is discounted. But after we were there a few days it's apparent why. The hotel property was nice, but one of the hot tubs was broken, and the second was hot the first day but then stopped heating the next. The hotel doesn't offer room service on Sundays and the bed in our room was in desperate need of a new mattress. On the upside, it's a gorgeous location, the staff is really friendly and helpful and it's a short, free shuttle ride to Vail where the parking rates are high. When Atwaters opened, the food was terrific, and the health club is nice.
Genuine Expedia guest review
Other trip May 26, 2015
Carolyn
US
4.0 / 5Excellent
"Impromptu 2 days away from Denver"
Great couple days away from Denver, despite raining every day. We enjoyed walking along the creek, using the pools and health-club to entertain our 2-year-old. The shuttle into Vail was also very prompt, and the staff were very helpful in finding restaurants which were open (off-season) and had good specials on their menu.
Genuine Hotels.com guest review
2 night family trip May 6, 2015
Whitney
US
5.0 / 5Outstanding
"A must stay. Everything you want in a hotel/resort"
Pleasant and very comfortable. The staff went above and beyond to make sure that our stay was perfect.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Above expectations"
We had a great experience and a wonderful time at Vail Cascades! Could not have been better! We will definitely return because it was clean and comfortable. The staff was so helpful and accommodating. We enjoyed our stay 100%!
Genuine Expedia guest review
Other trip May 4, 2015
solo traveler
US
5.0 / 5Outstanding
"Excellent experience"
The facilty was in a great location. The retaurant was very good. The staff was outstanding.
Genuine Expedia guest review
Other trip May 3, 2015
Natalia
US
5.0 / 5Outstanding
"Cascade is the best"
don't tell everyone.. Vail cascade is the best in Vail.. we don't want everyone to be there
Genuine Hotels.com guest review
7 night business trip Apr 12, 2015
Michael
US
2.0 / 5Fair
"There are way better alternatives than here."
For the amount of money you pay the service is kind of rude. Lots of annoying add-on charges that they pre-select for you. Wi-Fi is part of the resort fee (i didn't use the resort on my business trip) and the Wi-Fi didn't work. I had to rely on my cell phone got spot. There are cheaper alternatives with better rooms and service. I only stayed because I had a conference here. When I visit Vail for personal trips, this is not where I stay.
Genuine Hotels.com guest review
3 night business trip Mar 24, 2015
A Traveler
US
3.0 / 5Good
"Vail Cascade Resort - OK But Needs Some Updating"
Vail Cascade Resort is still one of the best places to stay in Vail but guest rooms need some refurbishment. Lobby and other public areas are great but guest rooms in the main building could be updated and cleaned up.
Genuine Expedia guest review
Other trip Mar 26, 2015
A Traveler
US
2.0 / 5Fair
"Not a resort, more of a corporate convention"
Place was filled with corporate people. Not really a place to take your family. Pool and hot tubs were filled with gross hairy people
Genuine Expedia guest review
Other trip Mar 24, 2015
A Traveler
US
4.0 / 5Excellent
"Cacades keep it quite"
This is a great place to stay in Vail. One it is reasonable, it has all the ammenities including a lift to parts of the mountain that is not crowded, fitness center and easy to get to the village or any other place in valley pretty easily. Great place.
Genuine Hotels.com guest review
1 night family trip Mar 15, 2015
Christoph B
US
5.0 / 5Outstanding
We went to Vail to visit our son who was working as a ski valet. Our room was on the first floor, so we had direct access to the chairlift. The view from our room was fabulous, mountain, stream, just breathtaking. The room was very comfortable and spacious. We made use of the hot tub which also on our floor, just down the hall. We were able to park the car right across from the main entrance. We did not use much of the other amenities but the hotel was very clean and the people very friendly.
Genuine Expedia guest review
Other trip Mar 16, 2015
Audrey
US
4.0 / 5Excellent
"Not cheap, but not a bad choice"
Beware, beside the basic hotel fee, they are going to charge you Resort Servers fee and parking fee, which is extra charging. It is not as cheap as you thought. But after all, this resort is great.
Genuine Hotels.com guest review
3 night trip with friends Mar 9, 2015
Jingren
US
5.0 / 5Outstanding
"It was a great experience!"
The resort is on the western side of Vail and is just enough away to make you feel like you're in the heart of the mountain. If you pictured what a resort in Vail is like, this is it. Down to the heated infinity pool and great bar. Our room was great as well with a nice view of the river. The shuttle can get you to downtown Vail or Lionshead every 10 to 15 minutes so you never need to move your car. I will definitely be back.
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel in Vail for ski in ski out."
We had a wonderful stay. Every aspect of our stay from the parking valet, bellman, small grocery store, ski and boot storage, hot tub and pool, apres ski in the lobby with live music, and the shuttle was perfect.
Genuine Expedia guest review
Other trip Mar 2, 2015
Diana
US
4.0 / 5Excellent
"Nice hotel at west Vail"
We had a seven-day ski trip to Colorado spending five of them at Cascade. This is a nice hotel having its own lift going to trials. The service was better than most of hotels in North America I have ever stayed. We got a signature summit room, which is spacious and has a nice view of the trials. Although it is a bit pricey, I'd like to recommend this hotel to my friends.
Genuine Expedia guest review
Other trip Feb 27, 2015
Zheng
US
3.0 / 5Good
"Friendly staff... That's about it"
When I arrived at 2:00 AM, I just wanted to get into my room. So I checked in myself and two guests, when we opened the door to our room, there was a whole family sleeping and the father not happy that we woke him. We went down to the front desk and told them the situation, the guy apologized and stated that he has no record of the people in that room. So he put us in another room. When the three of us went to that room and there was just one bed and no sofa bed. I told the front desk about the problem and he said that he couldn't do anything for us at the time and to check back in the morning. The next day at 4pm they finally put us in a room that could hold all of us. Beautiful room but the pillows were dirty and were starting to rip. The spa is nice and the chairlift is convenient.
Genuine Expedia guest review
Other trip Feb 24, 2015
John
US
4.0 / 5Excellent
"Ski in/ski out ability."
Nice hotel and close to lift that is more isolated from main hills so lifts can be very short. Ours were almost empty on President's day weekend while the rest of the mountain definitely had long weekend lines. Downside to that is that you are much further away from the rest of the mountain and can take some time to get there and come back by end of day...but of course all the slopes are connected.
Genuine Expedia guest review
Other trip Feb 17, 2015
Craig
US
5.0 / 5Outstanding
"Great staff!!"
Nice hotel great staff and love the lift next to it.
Genuine Expedia guest review
Other trip Feb 17, 2015
Roberto
US
5.0 / 5Outstanding
"Great hotel and location."
Wonderful staff who are attentive and friendly. Perfect location next to a lift. Great workout facility and basketball/wallyball courts.
Genuine Expedia guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
Other trip Jan 5, 2015
Christine
US
5.0 / 5Outstanding
Excellent hotel. But the mattress is too soft for me
Genuine Expedia guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
Other trip Dec 27, 2014
A Traveler
US
4.0 / 5Excellent
This is a good, full service ski lodge on the West side of Vail with good service. Rooms are decent sized but rather basic. Internet was spotty. There is an adjacent ski lift.
Genuine Expedia guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
Other trip Dec 25, 2014
Darin
US
1.0 / 5Poor
"Thought this was a 4 star hotel???"
This is barely a 3 star hotel. Maybe it was 4 at one time, but that was years ago. Customer service STINKS! From the time we pulled up to valet to the time we left. Valet didn't smile. Check in was an hour and half late (we hung out in the lobby / bar). The rooms were dated, the bed was comfortable though. This is far from the village. No restaurants nearby except at the hotel. Not coming back unless the price drops to Holiday Inn prices.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
Joshua
US
5.0 / 5Outstanding
Great time and very reasonably priced. Ski-on, ski- off was great.
Genuine Expedia guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
Other trip Dec 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing Resort All Around"
Didn't stay long enough. The entire resort is wonderful! Staff is great from the moment you arrive until you leave - so friendly and helpful. The grounds are beautiful. We got a corner room on the third floor overlooking the mountain/creek/slopes, the views are breathtaking. My boys loved the resort as well.
Genuine Expedia guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
Other trip Nov 28, 2014
ML
US
5.0 / 5Outstanding
"Ski trip"
Very accommodating and comfortable surroundings! Beautiful view from deck!
Genuine Expedia guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
Other trip Nov 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Great place to stay"
Stayed in a condo - great room - nice amenities.
Genuine Hotels.com guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
3 night business trip Nov 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Great surprise"
Beautiful property right on the river... Helpful staff and amazing breakfast!!
Genuine Expedia guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Beyond fabulous"
We had the most wonderful, relaxed, and romantic stay. Staff was welcoming from the moment we pulled in front of the resort. Cannot recommend enough.
Genuine Expedia guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Phenomenal views! Great service!"
I have always shied away from a lot of the "spa resorts" in Vail, but I was pleasantly surprised by The Cascades! The reception staff was pleasant and accommodating! All in all, definitely a 5 star stay!
Genuine Expedia guest review
Response by Vail Cascade Resort & Spa - Destination Hotels & Resorts
Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade
Other trip Nov 20, 2014
Jeremy
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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