"Well established hotel"
Weekend vist to see our son. Surprised to learn they are dog friendly. Loved the courtyard, met so many people each night down near the fireplace. Close to everything, walkable, comfortable solid hotel. Had an accessible bathroom which was very roomy and had the bathtub/shower with extra rails. Room was tidy, valets were friendly & fast, even the dog […] had a great time. Read moreGenuine Hotels.com guest review
"Great little getaway"
Perfect Valentine's Day weekend getaway. Walking distance to local shops and restaurants. Very friendly and accommodating service. I've traveled all over the country, and by far, this was the best hotel I've stayed at to date.Genuine Hotels.com guest review
This is the second year we've stayed at the hotel for a half marathon race. We chose it for the location, in terms of the starting line and the finish line, but we were really happy with the proximity to restaurants, a drug store (to pick up water to put in the hotel fridge), and the metro line to get to Phoenix for the expo and to the airport. The […] only downside is the feather pillows; we both wound up with some sinus issues. And once you figure out that the "barn door" style bathroom door has to be held out a little as you close it, it won't squeak. I didn't remember that style door on our bathroom last year. Read moreGenuine Hotels.com guest review
"Perfect location, a little noisy"
The hotel's location can't be beat! It's right at Mill St, and close to Tempe Beach Park and the light rail. The only reason I gave it lower rating for comfort is because I had a room adjacent to the courtyard and there was a wedding party that was extremely loud, making it very hard to sleep. There's also the issues of planes flying overhead all night […] (which would be a problem for any hotel in the area.) Otherwise the service was perfect! Read moreGenuine Hotels.com guest review
A quick one-night stay while in transit from one place to another. Hotel was fine. I would have preferred to self-park my car, but spots were not available. Room was fine, heating / AC system somewhat noisy.Genuine Hotels.com guest review
"Enjoyable Stay with Friends!"
This hotel is walking distance to Mill Avenue and all it has to offer including restaurants, shops, and bars. The staff was welcoming and friendly. The room was clean and the beds were comfortable. In the morning, a large breakfast buffet is available for a fair cost. I would book this hotel again if I plan to visit Mill Ave!Genuine Hotels.com guest review
Great hotelGenuine Hotels.com guest review
"Don't stay here unless your here partying on Mill"
The good: Hotel was nice and clean.However the room smelled like smoke, Which we discovered cigarette butts outside the window. We chose to stay here because we liked the location. It was close to the Tempe town lake which we came up from Tucson to take our kids to the light parade. The Bad: We were woke up about 11:00 at night to all the partying and […] music that was going on on Mill ave at the bars. It woke up both our young boys and us. The windows on the hotel did nothing to keep the sound out. About 12:30 we finally had enough and ended up packing our stuff and driving home to Tucson because we couldn't take it anymore. The staff when we checked out didn't seem to bothered that we were upset with the noise. We asked for a manager but one wasn't available but said they would have one call us. Still haven't received a call and its been two days. Overall its a beautiful hotel just don't stay here unless you are here to party on Mill ave because you wont be able to sleep until the bars are closed. Read moreGenuine Hotels.com guest review
Response by Tempe Mission Palms - Destination Hotels & Resorts I apologize for the noise from our neighboring establishments. I'm also sorry that we have not been able to get in touch with you. Our director of rooms, Beth Hunter, would like to hear the details of what happened. Thank you for letting us know about your stay with us.
"Clean, good location, watch secret fees"
Clean and in a nice place. I was annoyed to be charged "A Hospitality Fee is charged for: airport tranfsers (5:30am-10:30pm), wireless high-speed internet, local calls and incoming faxes", even though I didn't use these services. They charge you whether or not you use it Somewhere around $18/night.Genuine Hotels.com guest review
"Looks great online, but wasn't great in person"
I booked the room as a surprise for my girlfriend for our anniversary. The website claims the room has a DVD player, so I rented a movie she wanted to see- there was no DVD player in the room and the front desk attendant said no room has a DVD player. Strike 2 was that the whole hotel was under construction while we were there- didn't receive any message […] prior to checking in of the construction. And strike 3 was that the music from the clubs was so loud, the lamps in the room were shaking until 1 in the morning. So sad, we both looked forward to a nice, relaxing stay. Read moreGenuine Hotels.com guest review
Response by Tempe Mission Palms - Destination Hotels & Resorts Dear Joe, I was so sorry to hear about the confusion with the DVD player, and thank you for bringing it to our attention. We see that it was mistakenly listed as an in-room amenity on the Expedia site. We are in the process of fixing that, but I'm sorry that it had to be brought to our attention this way. Although we tried to complete the renovations quickly, they went a bit longer than expected. However these renovations have since been completed. We are also diligently working with the City of Tempe, to ensure that our neighboring establishments are following the noise ordinances. I apologize that your sleep was disturbed, and I know that it does not change the situation, but please know we are doing something about this. I hope that we can have you stay with us again, and that you will find your stay to be what it should have been - nice, relaxing, and enjoyable for you both. Ken McKenzie
"Girls night out"
Met up with some girl friends and did some bar hopping on Mill. Very nice to walk to hotel after drinking and passing out on a nice comfy bed .Genuine Hotels.com guest review
The hotel was nice, clean the employees were friendly and helpful. I would most definitely stay there again.Genuine Expedia guest review
"Good Hotel, bad accounting."
Hotel is in an area very close to Arizona State and their stadium. Great neighbor hood with good food and drink. Hotel is very nice and clean and set up well with a beautiful courtyard. Only complaint is they charged my credit card for the entire amount when it was a prepaid deal. I had cancelled the original reservation but they charged me for it anyway. […] I called and they said they would reimburse my card for the error. It has been over two weeks now and they have not reimbursed my card. It still shows a charge for the full amount on it. I will file a complaint with their head office this week if the charge is not removed by Nov. 18th. Otherwise I highly recommend this hotel. But their accounting dept. needs some help. Read moreGenuine Hotels.com guest review
"Somewhat Dated - Great Location"
The hotel is located right downtown on Mill St. The staff is very friendly and the valet parking is free. My only criticism is the cleanliness and maintenance of the property. The condition of entrance, lobby, courtyard and room was average. With some more attention to detail in maintenance and cleaning, this property could be substantially better (i.e. […] stains on seat cushion at entrance, dust in corners of room, broken outlet on desk, etc.). Overall a very good experience. Read moreGenuine Hotels.com guest review
"College neighborhood gem"
Very professional. Only criticism is that the beds are not first-rate.Genuine Hotels.com guest review
"Can't wait to stay here again!"
We had a double room. The ONLY downfall was the beds were full not queen sized. Loved EVERY thing else!Genuine Hotels.com guest review
"A bit noisy at night"
We could hear the jets landing in the airport and the train passing every few minutes. Also, the bed was not as comfortable as the last time we stayed.Genuine Expedia guest review
"Perfect Hotel if you want to play at the Mill"
The sheets and bed are comfortable and soft. The amenities in the room are premium. So no frizzy hair when using their shampoo. The Mill is literally 100 feet from the hotel, so lots of fun if you are ready to play with collage kids.Genuine Hotels.com guest review
Good downtown Tempe location. Very clean and friendly hotel with excellent service. Centrally located. Rooms located close to the SW part of the property will hear the music from mill avenue Thursday and Friday night. Slightly inconvenient.Genuine Hotels.com guest review
Nicole at the front desk was very helpful , beds very comfyGenuine Expedia guest review
"We can't! It was our honeymoon night. Excellent."
Would recommend this hotel for anyone. Very efficient staff.Genuine Expedia guest review
"Close to Mill!"
Amazing location. Slight bummer that the entire front of the hotel was under construction while we were there, but... in general fabulous location, great and comfortable hotel.Genuine Hotels.com guest review
I had to wait 25 minutes for the front desk to find my reservation. The room and building was clean but needed to be updated. The noises made it hard to sleep, every minute I could hear the elevator go up and down, you could hear people talking in the hallway every time there was someone in the hallway. I would not recommend this hotel if you want to […] get a good night sleep. Read moreGenuine Hotels.com guest review
"The PERFECT LOCATION"
WE WERE VERY FORTUATE TO FIND A HOTEL THAT WAS PERFECT FOR WHAT WE CAME TO DO. IT WAS VERY CLOSE, WALKING DISTANT TO THE SHOPS, STORES, EATING PLACES AND TO THE ASU FOOTBALL STADIUM. THE ROOM WERE GREAT AND THE ENTIRE FACILITY WAS PERFECT FOR US. VERY FRIENDLY PEOPLE WORKING THERE FROM THE VALET PARKING STAFF TO THE HOTEL EATING EMPLOYEES. HIGHLY RECOMMENDED […] TO OTHERS. Read moreGenuine Expedia guest review
If you stay in Tempe. This is the perfect place. Great staff. Amazing location. Love it. This is my 3rd time in a row staying here.Genuine Hotels.com guest review
Great location - - walk to all.Genuine Hotels.com guest review
"Great location and a great breakfast"
Aside from a slightly musty smell the hotel was pleasant. The good parts was the fantastic buffet breakfast for less than $15 and the location. The bed was comfortable and the air conditioning worked great.Genuine Expedia guest review
"Just a over night stay"
Our stay was just great. The hotel is beautiful. We did the online check-in, but when we got to the hotel the clerk did not know what size bed we reserved. We also asked for a room with a view and got room with a court yard view.Genuine Expedia guest review
"Close to ASU campus -- Staff is wonderful"
My daughter attends ASU. This hotel is very close to the campus and the Mill Street area. The staff was terrific -- one the parking valets even knew my name. One offered me a bottle of water when I returned from exercising. The bed was not great, but OK.Genuine Hotels.com guest review
"Loud music on Mill Ave !"
The hotel itself is awesome ! HOWEVER ..... Do not book a room on the south side of the Hotel, close to Mill Ave. Tempe is a college town and Mill Ave is the PARTY PLACE . Loud booming music can be hear thru the walls and won't stop till 2:30 AM : The next time we go we will book on the furthest Northeast corner of the Hotel .Genuine Hotels.com guest review
Parking was a bit of problem, you ether vip or you park a little frog from check it Other than that the rooms are great!!!Genuine Hotels.com guest review
A bit noisy with the bar/band across the street, but not bad. Rooms Very, very clean, I was very impressedGenuine Hotels.com guest review
"No pool in August?"
I was sad that the pool and spa was under construction. If I would have known I would not have stayed there. The location though, is perfect. The hotel staff was very accomidating and the grounds were beautiful.Genuine Expedia guest review
I thought the pictures looked better than the actual place itself. The reception on the tv was not that great, the channels kept going in and out. The a/c was not that great either.Genuine Hotels.com guest review
"Good place near ASU"
This hotel is centrally located in the heart of Tempe, right by the Tempe ASU campus. It is a beautiful place and quiet even though it is right by Mill Ave where all the action/nightlife is. There is a rooftop pool and an exercise facility here as well. You can print out your boarding passes for free. There is a $15.00 a day 'resort fee' but valet parking […] is free, so it's kind of a wash. Read moreGenuine Expedia guest review
The only negative was the pool was not open due to a little construction. But great place in a nice location.Genuine Expedia guest review
"Nice place to stay"
Everything was great other than the pool being closed. Which was our main reason for staying there. We never were told it was closed when booking the room.Genuine Expedia guest review
Weekend stay. Been numerous times but first time on south exterior. Noise from bars until 2 am.Genuine Expedia guest review
"Great Place to Stay!"
Loved our stay at Tempe Mission Palms! Very conveniently located! Restaurants and shops are a two minute walk away, and SO close to ASU campus! The room was very comfortable. The only disappointment was that we requested extra pillows as well as a roll away bed, but the hotel was out of both! It was a busy weekend as it was "move in" time for the students […] at ASU. So, I suggest that if you have specific requests, you check in very EARLY to get the things you need. Having said that, we look forward to our next stay there! :) Read moreGenuine Hotels.com guest review
"Tempe Mission Palms is a nice hotel"
I enjoyed my stay and was able to swim in the pool this year. I like chlorine water pools better than salt water pools but it was still nice. Last year the valet parking attendants offered us a free bottle of water as we came and went, that did not happen this year. It was nice to have that as it is hot in August. It is an very nice hotel and I like […] its proximity to Arizona State. Read moreGenuine Hotels.com guest review
The hotel was great and we got a great deal through expedia but be warned, many properties resent expedia customers. They are reluctant to make any accommodations for you, and changing your dates is not allowable when booked by a third partyGenuine Expedia guest review
"perfect ASU location"
Excellent amenities: free internet, free parking, beautiful poolGenuine Hotels.com guest review
"Close to ASU...great hotel staff."
We arrived and were greeted by the helpful valets. We had ASU move in day the following morning so we had a lot packed in our truck. Check in was easy and we got our room on the other side of the hotel across the courtyard by the pool. There was a mildew smell in the lobby of the part of the hotel that we stayed in, and it was stale like it was water […] that never dried. The room was very clean and everything was nice. We ate within walking distance from the hotel because Mill street has so many restaurants right there. We asked for extra towels because our room only had one, and the towels were delivered quickly. The valet staff was helpful in finding our truck to retrieve a few items. Overall the stay was nice and the staff was helpful. Read moreGenuine Expedia guest review
"Great hotel, friendly staff."
Every one was very friendly, clean rooms, clean facility. Valet parking was great. Great location.Genuine Expedia guest review
"Great Location next to Mill Ave"
I booked the room based off of the photos provided of the King sized bed room with the darker headboards. While the room was a little smaller than I had anticipated, it was cozy and very welcoming. The location to Mill Ave's night life was a great bonus! I will definitely keep this hotel in mind for my next trip!Genuine Hotels.com guest review
Love this place, I try to stay here every time I am in AZ. BradGenuine Hotels.com guest review
"Great hotel in middle of Tempe."
Great location, very good amenities, very clean room, nice presentation. Only complaint is the comfort of the bed. Hard bed!Genuine Expedia guest review
This is a good, but not great, hotel. The rooms and common areas are clean and well kept. The staff is pleasant and helpful. The restaurant was a bit of a disappointment. More of a bar that serves limited food. There was nothing spectacular about this hotel, but it is a good choice, and very conveniently located near shops and Arizona State Uni […] versity. Read moreGenuine Expedia guest review
"Exceeded my Expectations!"
We stayed here for a "staycation" for 4th of July for 2 nights. I read a TON of reviews online about the hotel, and I was honestly a little apprehensive about staying here. But what I found was that all the negative reviews were just people nit picking about the tiniest details, just trying to find things wrong with the hotel. We had a very pleasant […] stay. We received top notch customer service from every employee we were in contact with during our stay. The rooms and beds were very comfortable with nice, current decor. The bathroom was top notch. The distance to festivities and shops could not have been better. We definitely plan on staying again! Thank you Tempe Mission Palms for a great stay. Only thing to improve is having different menus for the restaurants and room service. They all had mostly the same selections. Read moreGenuine Hotels.com guest review
the staff was really incredible espically chad at the front desk was really helpful and the hotel was so beautifulGenuine Expedia guest review
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