"Rooms need thorough cleaning"
The hotel was in a good location for us, and we liked the continental breakfast included with the room. However, the room had a bad odor and a constant humming noise, perhaps from the air conditioner in the room next door. For a night we could put up with this, but I wouldn't have wanted to stay longer. Also, the staff monitoring the breakfast room […] was a bit rude when she asked for our room number. The front desk had not instructed us to give anyone our room number at breakfast nor was there a sign posted asking us to check in, but the woman acted like we had trespassed on the breakfast room by not giving her our room number first. Read moreGenuine Hotels.com guest review
The second night we stayed was better than the first night there. The hotel needs a "refresh" badly. The only we stayed the second time was we had already paid for it months ago and didn't want to waste the moneyGenuine Hotels.com guest review
"Lack-Luster & NOT where they say it is..."
The information on SAYS this hotel is 4.4 miles from the airport ... this hotel is actually about 17 miles (maybe 18) from the airport!! The first room we were given had a cooling unit that DID NOT cool. By the time we finally FOUND this hotel and got checked in and then had to change rooms to have A/C -- the pool was about to close. This was NOT a […] good hotel, and I just could not at all recommend it to anyone - at any price! Read moreGenuine Hotels.com guest review
"STOP OVER ONLY"
STOP OVER ONLYGenuine Hotels.com guest review
We just stayed overnight on our way to Phoenix. The staff was friendly especially the woman in the breakfast area. Breakfast was excellent. Easy to get to from the interstate.Genuine Hotels.com guest review
It was wonderfulGenuine Hotels.com guest review
Response by Days Inn El Paso East I'm glad you enjoyed your stay with us, please stay with us again.
Will never stay there again. My stay there was extremely uncomfortable.Genuine Hotels.com guest review
"You get what you pay for"
I stayed in this hotel because of the decent reviews, but I was shocked the reviews were so high. The hotel is old located next to a loud highway and interstate. I am normally a sound sleeper but I did not sleep from the noise from the highways. Also, the A/C unit is loud and kicks on and off to keep you awake. Immediately I was disappointed when I […] saw the room. The carpet is filthy and stained and the computer chair was stained and looked dirty. The beds are nice and firm. The TV is small and old with a very blurry picture.There is no real business center but the manager is nice enough to print out itineraries, etc. There is free shuttle service but only until 11 pm so you will need to take a taxi if you want service. The breakfast is fair for a vegetarian. No bacon or sausage but all the scrambled eggs you can eat!!. I've stayed at a lot of Days Inn before. I would not return to this one unless it is remodeled and soundproofed. Read moreGenuine Hotels.com guest review
Pleasurable timeGenuine Hotels.com guest review
The staff on duty were so nice!! We checked in very late & the front desk clerk was so accomodating. Being 8 months pregnant I have a hard time moving around & she gave us the best room possible. The room was clean however the bed was a little uncomfortable. The morning breakfast was OK, not all items were available or warm. Overall I would recommend […] staying here. Read moreGenuine Hotels.com guest review
it was a great price and a great deal. We werent expecting the breakfast so it was nice to know that even in an economic hotel you get breakfast, plus it is part of the Wyndham Rewards!!Genuine Hotels.com guest review
"Over all 4.0"
Very polite and helpful. 4.0Genuine Hotels.com guest review
"Beter than Days in San Antonio"
The room was clean and next to any restaurant you could think of. Close to Wal mart I even decided to stay an extra day.Genuine Hotels.com guest review
"Days Inn El Paso East = 100 Stars!!!"
I give this hotel 100 stars - 100 Stars for the staff alone!!! No, this is not a luxury hotel of course, but the service is luxury. My niece got food poisoning in the El Paso area and stayed at this hotel with her kids. The staff was excellent in taking care of her and making sure she was comfortable for the days she was there. Even moving her to a […] more convenient room. I flew to El Paso to drive her back to San Diego. Upon my arrival at the airport, the Days Inn shuttle picked me up and the service was awesome from the start. I stayed one night at the hotel and can't say enough about the staff! Awesome, just Awesome! Read moreGenuine Expedia guest review
Response by Days Inn El Paso East Thank you so much for this comment!!! I remember Mrs. Brown and how helpful our staff was to her since she was very ill. Juan our front desk agent assisted her to her room with her children. I let my staff know how gratefull you were for their deeds and that good deeds are noticed and and go a long way.
I never stayed on a room this dirty before, location is goodGenuine Hotels.com guest review
Response by Days Inn El Paso East Dear Miles from San Diego, I apologize to you on the condition of your room and want to reassure you that we are inspecting our rooms vigorously so that we can catch any issues before our guest do. If you are in town again please stop by and see how we have improved our guest’s experiences.
the tub needed some work. the towels were old. there was not a variety on breakfast.Genuine Hotels.com guest review
Response by Days Inn El Paso East I want to first Thank you for letting us know how we can make your stay better next time. I want to apologize to you for the condition your room was and that we are putting in new measures to correct what needs to be corrected. I have ordered new towels and have our maintenance staff check all the tubs to get them to a better standard. I will see with the breakfast how we can have more of a variety so our guests start their day feeling great. Thank you again and I hope you can stop by and see how we have changed for the better for our guests.
"Nice Hotel for the Price"
The staff was great and helpful. The room was cozy and confortable.Genuine Expedia guest review
Response by Days Inn El Paso East Dear Karl, Thank you for this nice comment. Our staff always works so hard to give our guests the stay they deserve. I'm glad you appreciated them with this nice comment and I will share it with them so they can continue to provide that service. When you have a chance stay with us again and enjoy your stay.
Bed were nice n room were clean. Close to where we were going. Price were good. Will stay there again.Genuine Hotels.com guest review
Response by Days Inn El Paso East Dear Jesse from Calif, I'm glad our guests appreciate the prices, cleanliness of their rooms, and the comfortableness of their beds here at Days Inn. Our staff works tirelessly to make sure our guests get what they pay for. Thank you for this nice comment and they will enjoy reading how their hard work pays off.
Room was great. Tasty breakfast nice and hot! Staff was very friendly and helpful. Thank you!!Genuine Hotels.com guest review
Response by Days Inn El Paso East Dear William, Thank you for staying with us and it was our pleasure to give you our hospitality and a hot tasty breakfast. Please come back again and enjoy our Texas size hospitality.
"Very dirty...not recommended"
Very dirty and noisy, there was food and stains on the floor, a strong smell. Breakfast, it has been the worst I have had. Not recommended.Genuine Hotels.com guest review
My husband and I stayed one night on our way home from Nevada. The room was clean and comfortable. Could gave used some updating, but suited our needs. The staff was extremely professional and nice....especially one particular maintenance man. We have a small dog and we encountered him on our morning walk. Unfortunately, I do not know his name. Probably […] one of the kindest gentleman I've ever met. We would stay here again and recommend it. Read moreGenuine Hotels.com guest review
Response by Days Inn El Paso East Thank you for the nice comment, our staff prides itself in giving our guests great customer service. If you are in town please stay with us again.
The bathrooms were in very poor conditionsGenuine Hotels.com guest review
Response by Days Inn El Paso East Thank you for staying with us and we value our guests comments so we can better serve you. We are currently resurfacing our bathrooms so please stay with us if you are in town and see the changes we have made.
The dirtiest place by far we have ever stayed at,the only good thing was they have great shower pressure,but by the time I was done I was standing in water half way up to my knees. Floor was so dirty it was almont to much to walk on.I don't think they have ever vacuumed the corners or beside the stands and table.Yuck!!Genuine Expedia guest review
It was really nive Stalin there and comfortableGenuine Hotels.com guest review
"Always a nice place to stay."
The hotel staff have always been great and the rooms are always clean. Free airport shuttle. The place could use some modernization especially in the plumbing and WiFi area. Aside from that it's nice, clean and safe with easy access and great places to eat close by.Genuine Hotels.com guest review
"Very nice staff"
I am happy with my stay at the Days inn, in El Paso. Very friendly and professional staff. Good room. The hotel was located just of the I10, good for travelingGenuine Hotels.com guest review
"nice location easy on and off to expressway"
nice room, traveling so only spent the night. shopping and eating near by.Genuine Expedia guest review
"It is a good room for stay."
good location, good breakfast, really confortable bed.Genuine Expedia guest review
"room was nice close to freeway"
it was a nice stay would recomd it room was cleanGenuine Expedia guest review
"days inn el paso"
this was the best hotel while 8 days on the roadGenuine Hotels.com guest review
"was just what our road wearry bodies needed"
The hotel was easy to find, just off I-10. It was clean and the front desk clerk was very nice. Prompt, and informative. The room was clean and cozy. The carpets need some cleaning, my 18month old her socks were black after walking around the room for 3-4 hrs when they were white when I took her shoes off. Only complaint. The bed was comfy, and slept […] like a baby. Even the baby slept sound. was a great pit stop for the night. Easy to get to restaurants and I-10. Would stay there again. Read moreGenuine Hotels.com guest review
The hotel was nice and the staff very friendly. The only thing I would recommend about this hotel is not to stay in the front of the hotel - it faces right on I-10. The rooms facing out back are nice and quiet. The wifi signal was great.Genuine Expedia guest review
Response by Days Inn El Paso East Thank you for appreciating our customer service. We have currently upgraded our wifi system and are glad you like it. We are thankful for our customers and we would like to welcome you back when you are in town again.
"traffic noise interfered with sleep"
first room i got smelled, strong ammonia smell. asked for change, next room better but still ammonia smell, think it was their cleaner. second issue was room was facing freeway and noise interfered with sleep. third issue, free breakfast but host was rude asked me three days in a row if i was staying there, even though i produced a room number and card […] each time she asked for it. Felt like she was profiling me. Need a better system for this, maybe give each person a meal ticket. Read moreGenuine Hotels.com guest review
Response by Days Inn El Paso East Thank you for letting us know how we can serve you better. I have informed our cleaning company how we can minimize the ammonia smell and they are currently evaluating their chemicals. I have had our maintenance reseal our doors to make them less noisy. I would like to apologize and say we are sorry how you were treated in the breakfast room I have spoken with the breakfast attendants to see how we can better serve our guests. When you come back please see how we have implemented new things so that you have an enjoyable experience.
Staff was very helpful and was able to get everything i needed in a timely manner.Genuine Expedia guest review
Response by Days Inn El Paso East Thank you for your positive comments we pride ourselves in giving our guests great customer service.
"Nice room very clean"
The hotel is very nice and comfort and is close from nice mallGenuine Expedia guest review
Response by Days Inn El Paso East We appreciate your nice comments and we like being centrally located by the newest mall in town. We look forward to seeing you on your next visit.
"Nice view of El Paso & Juarez"
We were warmly greeted, the room was simple, basic and clean. Our room faced I10 & it was kinda noisy, but by the time we would get back it was so late we were too tired to notice. There was a nice view from our balcony. Breakfast was good but after 3 days it got kinda boring. I missed my daily yogurt. Wal-Mart was next door so that was handy because […] we forgot my husbands tooth brush & socks. Read moreGenuine Expedia guest review
Ok for the price but i do not like housekeeping knocking early asking if you are going to stay one more day ? They should check after the room is due.Genuine Hotels.com guest review
Great experience everything worked out as planed. Thank youGenuine Expedia guest review
I like it!Genuine Hotels.com guest review
Response by Days Inn El Paso East Thank you for your comment and happy you enjoyed your stay. Please come back soon.
Not bad for the price but needs a little updating. We have stayed before because they serve a decent breakfast and are in a good location. Gerald from Southern MississippiGenuine Hotels.com guest review
Response by Days Inn El Paso East Thank you for staying with us and gladly appreciate your comments. We are in the process of updating our rooms. So please come again and enjoy your stay.
I slept from 3pm to 7pm... and got up at 7pm to work. i tried to get on this free wifi ----- but it was down. No one on staff could help. they said it was because of the rain, but yet while i was in the office i saw them making an internet reservation !!!!Genuine Expedia guest review
Response by Days Inn El Paso East Thank you for staying with us and we encourage all our guest to inform us on how we can better serve you. We are installing a better wifi system so the next time you come and stay you will enjoy it completely. Thank you and please come again.
At 8am the toliet and bath tube started to fill with water. Horrible experience.Genuine Expedia guest review
Response by Days Inn El Paso East Thank you for staying with us and we value your comments. We will let the proper department handle this issue and to ensure that this doesn't happen again to any of our guests. And we hope you come again and see the improvements.
"Nice hotel, reasonably priced."
We had a nice stay at the hotel. The staff was very friendly. The facility was clean. I would recommend this hotel and stay here again if I were to come to El Paso againGenuine Expedia guest review
Response by Days Inn El Paso East Thank you for the great comment. Our staff at the Days Inn prides itself on giving Great Customer Service. And we look forward to seeing you if you come to El Paso again.
"Nothing in town end of the world"
Hotel goodGenuine Hotels.com guest review
Response by Days Inn El Paso East Thank you for choosing The Days Inn East and we are glad you enjoyed your stay. If you are ever in town again please stay with us and we would gladly take good care of you.
"Nice hotel close to one of the main hwys"
It was fun the hotel was great so was the staff everything was excellentGenuine Expedia guest review
Response by Days Inn El Paso East Thank you for this great comment and we take pride in making sure our guests have a fun stay with us. Please come again we would like to give you another excellent stay.
"nice job h.com"
I save almost 15 dlls right at the front desk doing my check in thru hotel.com and two minutes .amazin Thank you.NICE job.Genuine Hotels.com guest review
Needs better maintenance n fresh cle aning smell n roomsGenuine Hotels.com guest review
"didnt like it"
not worth itGenuine Hotels.com guest review
Not that cheap but hotel was at that level. Only one person was nice and that wat a matainance worker. Bfast was the same and bad. Room smell like vomit and had to change it. Rooms are small including bathroom. Only good thing about my stay was a moderate pool and great location. :(Genuine Hotels.com guest review
This was a pretty standard Days Inn. It was a good value. We didn't pay too much and it was pretty convenient to where we needed to be (it was on the more eastern side of town, really; a little further west would have been even better, if I'd known El Paso). The room was a little dated, but it was clean and comfortable. The AC was great and our room […] was very comfortable. All in all, I was very pleased. Read moreGenuine Hotels.com guest review
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