"Front Desk Service"
The front desk service and management were horrible. We made it town a little before check in and they refused to let us check in but let other go ahead of us, the manager had a really nasty attitude. The maid service was great.Genuine Hotels.com guest review
""Cray Cray" for real!!"
The picture on the website is deceiving as well as the staff. I reserved the king suite expecting a jacuzzi but instead I got a horrible experience plus no jacuzzi but a filthy bathroom. The toilet didn't work. When we told the front desk he asked us what was wrong as if I was a plumber! They just refused to offer us another room instead they told us […] use the restroom on the first floor. Oh btw our room was on the third floor and it also had pee in the toilet. The issue went unresolved I chose to leave didn't even ask for my money back. Read moreGenuine Expedia guest review
"You get what you pay for"
In Dallas for a funeral, traveling with a friend Checked in late due to delayed flight Had booked a room with two queens, office staff insisted we had booked a king size bed. Fortunately the guy behind the desk could see that it probably wasn't the best suggestion for me and my friend to share a bed - Both married guys :-) Eventually given a double […] room. Some kind of party going in the parking lot until 4am Rooms was adequate although bathroom was filthy. Toilet blocked. had to use toilet in reception area Breakfast was poor, with very little choice. OK for the 6 hours we actually spent in there but you wouldn't want to stay longer Read moreGenuine Expedia guest review
We will stay againGenuine Hotels.com guest review
"Didn't have reserved rooms"
The hotel didn't reserve the size beds and smoking preference we requested. Tried to give us a smoking room and king bed instead of non-smoking/2 queen room.Genuine Hotels.com guest review
"Suprise nice but disapointed"
The room was very clean and priced very reasonable. I was disapointed when I check in around 9:30pm I founded the back door was propped open we removed the brick holding the door open. When we left in the morning the door was propped open again. It is a safety issue.Genuine Hotels.com guest review
"not what I asked for"
only thing went wrong was that I asked for single bed, and smoking. I got a double bed nonsmoking. called the desk and asked about it and the only thing the clerk, who English wasn't good, kept saying is no no no smoking in that room. I just settledGenuine Expedia guest review
"Should have stayed anywhere else."
The staff was unfriendly, they had no convenience items. The room was in no way what the website and pictures described. No garden tub. The continental breakfast was very un appetizing and the waffle batter was so wattery it was useless. The hotel smells of cat "waste" and wasent very clean, as well as hairs in the bed...........no need to continue […] . Read moreGenuine Expedia guest review
"Maids Gone Mad"
At 9:00 AM, the maids start tapping on the doors yelling "Room service! ". Really??? The sign I saw in the lobby said that check out is at 12:00 noon. Why are you waking me up?Genuine Hotels.com guest review
"good clean hotel in a quiet location"
nice, clean hotel with pleasant staff. breakfast was pretty good compared to other hotels i've stayed at. the area is pretty quiet without many people walking around and i felt safe at all times. the room was pretty big and clean, the bathroom was nice tooGenuine Expedia guest review
This Days Inn had really clean, nice and comfortable rooms. You can't beat the price! There were only two things that really bothered me. They advertise a free breakfast...... Don't book this hotel if you are expecting a breakfast. I also think the front desk people that work at this hotel need to go to hospitality school, cause they are not people […] pleasers at all. Rude is an understatement to say the least. So the moral to this rating is, don't expect a breakfast and overlook the rude front desk people, and then and only then will you have a decent stay. I will say the positives out weighed the negatives! Read moreGenuine Hotels.com guest review
I was satisfiedGenuine Hotels.com guest review
"Our stay was great!"
Room was nice and clean. The guys at the front desk were awesome! They had a sense of humor and we're very helpful with everything we asked.Genuine Hotels.com guest review
Overall good hotel and excellent breakfastGenuine Hotels.com guest review
My family spent three nights here. Overall, we were satisfied with our stay! The location is very convienient, right by a few stores to get things you may have forgotten. The only downside was the neighbor motel (seemed a little sketchy). The room was very spacious, breakfast was pretty good. I would definitely recommend, you get more than what you […] paid for. Read moreGenuine Expedia guest review
Not bad at all. It is located in somewhat of an industrial area, the outside of the building looks a little dismal, and a train track runs right behind the motel. However, the inside of the facility is fine. It has an elevator so I didn't have to negotiate stairs with my injured knee. We heard one train before we went to bed but none during the night. We […] had reserved a room with two queen beds but because of maintenance issues were assigned a very nice room with a king, which wasn't a problem. Read moreGenuine Expedia guest review
"A weekend getaway!"
I arrived early on Saturday evening and they didn't have the room I ordered/paid for but they have a room for me. It was nice but the rest was fair. Pool looked dirty and the kids and I didn't swim in it' next weekend getaway will not be spent here.Genuine Expedia guest review
"needs some cleaning"
the motel is in good location but needs some heavy duty cleaning. The carpet I hated to walk on without shoes. wouldn't stay there again.Genuine Hotels.com guest review
This hotel was clean and very frendlyGenuine Hotels.com guest review
this place had everything I needed and was quietGenuine Hotels.com guest review
"Not at all what I expected and Wolf never recommen"
The whole experience was horrible Ferrin not getting the right room we reserved and they would not let us switch to the breakfast being horrible and not clean.Genuine Hotels.com guest review
"Can't beat the price!!!"
Very good hotel... You're getting more than what u pay for!!! :)Genuine Hotels.com guest review
"Bad Service and Smell"
Would never stay there again! Rude desk personnel, the doors both (bathroom and room) did not close. The blow drier did not work, the halls smell pretty bad. I wanted to check out the first day and I was told I would lose my three day pre-paid amount, so we stayed the entire 3 days, but will avoid it when we are back in Dallas.Genuine Hotels.com guest review
"Ok for the price"
My only issue with the hotel was there was a very strange smell in the hotel and the hotel rooms. I can't put my finger on what it was... but it was not pleasant. We kept our room window open all the time, and by the end of our four-day stay, I didn't notice the smell so muc h. We thoroughly enjoyed the pool and coffee in the lobby all day long. I had […] little contact with the hotel staff but when I did, they were helpful - not overly friendly but helpful nonetheless. Read moreGenuine Hotels.com guest review
"Great service, excellent rooms"
I arrived early not realizing that check in was not until 2pm. The manager had a room cleaned for me so that I could check in. I was very pleased and thankful. The room was clean, fresh and comfortable. Loved the breakfast in the morning, and the staff was very helpful.Genuine Hotels.com guest review
Reception was unfriendly and matter of fact, as if the clerk didn't care if you arrived or not. The room was dirty and uninviting. The air conditioner was noisy. Some doors to the exterior of the building did not lock. Very noisy with people going up and down the hallway talking loud There were people in the hallways that were not guests at the hotel. […] One person asked me if I would unlock a door so she could gain access. I refused. The breakfast consisted of stale sweet rolls and cold cereal. Decaf coffee dispenser dispensed hot water, not coffee. Read moreGenuine Expedia guest review
"Decently priced and not far from everything."
You really do get what you pay for. I was specifically looking for something that was decently priced, and this was in my range. It was easy enough to find, and the hotel is much better than any other Days Inn I've ever been to. Continental breakfast included in your room pricing, and it is ok. Staff left something to be desired, were frequently missing […] from the front desk, and weren't very helpful; except the housekeeping staff, they're great :) and go out of their way to make your stay the best that they can. Overall, compared to other hotels I've stayed in, this rates towards the bottom, but compared to others of like value, it's better than others that are in the area. Read moreGenuine Expedia guest review
"Wouldn't stay here again"
When we checked in, we were given a key to a room that still had someone staying in it. This happened to another person while we were there as well. The pool was not very clean. The breakfast wasn't the best.Genuine Expedia guest review
"Basic & cheap. Good bang for the buck."
Clean, cheap. Staff friendly but not entirely knowledgeable. Wifi codes don't work in all zones.Genuine Expedia guest review
I really enjoyed my stay at this hotel. It's service is above expectations.Genuine Hotels.com guest review
"Never going back!!!"
The roof was leaking right inside the main door (it had not been raining). The pool was labeled as being open (it was closed for inspection). Staff were not the most helpful. Overall cleanliness of the hotel was two thumbs DOWN. Never going back!!!!!Genuine Hotels.com guest review
"Overall all good"
Nice and clean hotel . Staff is good an reasonable price for my stay. I'll recommend this hotel to others .Genuine Expedia guest review
The room was ok for the price , but the breakfast was horrible . They were out of orange juice , out of apple juice , toaster and microwave did not work . We told the desk clerk and he came out push the same buttons we did and confirm if was not working , then went back to the front desk . ( really ) I put a 1.25 in the soda machine and did not get […] a soda . I told the guy st the front desk and he said sorry I can't help you , that's not our machine . (Wow) Read moreGenuine Hotels.com guest review
It was a good stay.Genuine Hotels.com guest review
"Nice place for price"
The hotel and rooms were very clean and well maintained. But service was another issue. I was left waiting at the counter for over 15 minutes before a desk clerk came to check me in.Genuine Hotels.com guest review
"Could be better, could be worse."
Our stay was in April the pool was ready but the hot tub was not heated which was separated from the pool by a wall. Had the hot tub been heated, the pool might have been warmer. The breakfast was OK except for the fact that not much was restocked. Security at this hotel would be better if the other exit doors could be accessed with your room key. Since […] this was not done, people would prop the door open which I think allowed people from adjacent properties to sneak in for the breakfast. One of our bedspreads had a hole in it and should have been replaced. Carpet had a stain from something spilled on it. A fruit loop was on the floor by the AC/heater, eventually it was found. If noise bothers you, there is a train track close by, garbage is picked up at 6am. Read moreGenuine Expedia guest review
"Nice Place to stay for the money"
I felt safe and the room was clean. Staff very friendly. Good place to stay for the moneyGenuine Hotels.com guest review
Very nice hotel, for the price. Much better than expected.Genuine Expedia guest review
the stay itself was ok but when you book a certain room you should get what you booked i booked a king bed smokuing room i get there they didnt have one and i had to stay in a double bed non smoking room so word of advice give the customers what they book forGenuine Hotels.com guest review
"Great staff, hard bed"
I stayed here one night because I work close by and didn't feel like commuting after visiting friends in Dallas (I live an hour away). The staff was very friendly and helpful. The hotel and room were clean and smelled nice. The complaint I have is about the bed, it was as hard as a rock! It had no cushion to it whatsoever. I would not stay here again […] just because of that... Read moreGenuine Hotels.com guest review
"Good bang for your buck"
True it's not luxury but it was clean-- and we had a flat screen tv; surprisingly in more expensive hotels they can have the big tube tvs still. That is usually a deciding factor for seeing if the hotel has been updated. 1 bad thing--- make sure to ask for a room on the opposite side of the side with deluxe inn next to it. The people at deluxe inn were […] so loud and aggravating at times. But I would definitely look to stay here again... Especially when I want to save money. Read moreGenuine Hotels.com guest review
"an excellent business venture"
I found that this hotel was purfice in every way. It was convieniently located to every envent I had to attend. There were nearby resturants within walking distance. the comlimentary breakface was great.Genuine Hotels.com guest review
"good for price"
everything was good until the cleaning service was laughing and talkimg so loud in the room beside us it woke us upGenuine Expedia guest review
Was happy with everything for stay thereGenuine Hotels.com guest review
"Not bad for the money"
The location was good and easy to find. The room was clean .The staff was NOT very friendly. We were a family of four but we had to ask for the fourth set of towels. Your website listed a DVD player in the Hotel but there was no DVD playerGenuine Hotels.com guest review
"Good hotel experience."
Good location, easy to find. The breakfast was very good and the staff were helpful.Genuine Expedia guest review
Served its purpose.Genuine Hotels.com guest review
"7 night business stay"
Not a 5 star but for the price you get superburb value. My room was next to train tracks and the noise was managable. Weekends do get a little noisy but all in all very good stay.Genuine Hotels.com guest review
My family enjoyed the stay there had no major problem the dryer went out but the lady at the desk was very polite and called for someone to fix it right away. overall the kids liked it a lot!:)Genuine Hotels.com guest review
"Awesome Customer Service"
Relaxing, friendly staff and great customer care..Genuine Hotels.com guest review
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