Everything was great, from the gentleman that checked us in(he even had take out menus...major bonus)to the young lady working the restaurant Sunday morning. Close proximity to everything!Genuine Hotels.com guest review
"Nice and convienent"
Nice secure area. Very convenient having a grocery store basically sharing a the front parking lot. Room was clean and pool was nice.Genuine Hotels.com guest review
I will be back.Genuine Hotels.com guest review
I needed a last minute room while I was staying in Houston. The room was clean and the pool was awesome! And it shared a parking lot with a Kroger. Would definitley stay again!Genuine Hotels.com guest review
"Sweet Quiet Great location"
loved my stay will stay again, kind stay quiet and very helpful staff too. Beautiful Rooms located next to everything a tourist can ask for. Very Reasonable price for a great hotel. 5 star hotel in my bookGenuine Hotels.com guest review
One of the bestGenuine Hotels.com guest review
"last minute decision"
I enjoyed this hotel, it is one of my favorites...Genuine Hotels.com guest review
"Great hotel at a great price"
Wanted to come to Houston for the weekend and take our son to the Downtown Aquarium and the gallaria. We chose this hotel because of the location and the rate. It was a easy check In. Our room was clean and roomy. We enjoyed the pool and hot tub. No complaints at all Would stay again!Genuine Expedia guest review
Everything about the hotel was awesome. Everybody should try it. This will be my choice every time I come to Houston.Genuine Hotels.com guest review
"Stayed the night for a birthday weekend getaway..."
The lobby area of the hotel was very nice and modern. The hotel feels a bit dated in the ROOMS themselves. The rooms were quite small compared to other Courtyard Marriott's I have had the pleasure of staying in. Alex at the front desk was very attentive, friendly and helpful. The location is nice as it is near a Kroger grocery store...so, very convenient […] for travelers that would like to stock up on snacks, get a book/magazine or buy a bottle of advil if needed. It is also just up the street from the exciting Westheimer strip with all kinds of restaurants and clubs to choose from. The hotel was quite with no interruptions during the night. They also have a gated parking area for your vehicle if you are concerned about the security overnight. ***They did not include a complimentary breakfast though. I feel that for the $ we paid for a TINY "dated" room with no bells & whistles...the breakfast should have been included. We paid about $127 for the night. It would have felt like a much better value if a complimentary breakfast was included. Read moreGenuine Expedia guest review
Very disappointed. I was charged twice on my card for the stay then they tried to charge me for pet damage when I didn't have a pet very unhappy with my stay and will not stay there again.Genuine Expedia guest review
Visited several times. Always a pleasant stay. They have changed a few things, like they no longer have complimentary tea/coffee in the morning in the lobby, but they have free wifi, free parking, and a supermarket within walking distance.Genuine Hotels.com guest review
"4 star?? NO.. more like 2.1 star..."
After my stay, I recommend a rating of 2 star. I was inconvenienced in many ways with very little offer for compensation. When checking-in, staff took extremely long with the process. After getting settled in my room I found that my cable was DYSFUNCTIONAL. I had to pack my belongings and relocate to another room ONLY to find that the new room's air […] conditioner was also DYSFUNCTIONAL. Thee only offer of compensation that I received was 2 tickets for free breakfast... smh. The hotel elevator feels like a sauna; HOT! They have gated parking, but I had access ZERO out of the 4 days of my stay. You're suppose to be able to use your key card to open the gate. Again, DYSFUNCTIONAL. To enter, all visitors had to call the desk for them to open the gate. Its small and reminds me of a motel. Would not recommend. Read moreGenuine Hotels.com guest review
Stay and everything else was great. Only problem was that the ac unit inside the room was really noisy. Maybe it was just ours but it kept going on and off throughout the night. Other than that the hotel was great. Nice staff!Genuine Hotels.com guest review
Wonderful Hotel. Very clean. Hotel personnel were friendly and attentive.Genuine Hotels.com guest review
"Good value on week-ends"
Good location. Very clean hotel. Professional staff. Rooms were smaller than expected. Refrigerator in room was tiny. Excellent Wi-fi service. Carpet was very thin. Good value on week-ends, but would not stay there for a higher rate during the week.Genuine Hotels.com guest review
"Based on price, the hotel was a great value."
Room was comfortable. Air conditioner tended to wake me up in the middle of the night when it clicked on. Parking was free and the hotel was a great value when compared to other properties in the area.Genuine Expedia guest review
"Great place to stay !"
Nice atmosphere; very clean and comfortable. Will definitely stay again !!!Genuine Hotels.com guest review
Staff is helpful. Rooms and facilities are clean. Internet is fast.Genuine Expedia guest review
The room Is worth the expense. Gated parking. Cribs for baby. No complimentary breakfast, though.Genuine Expedia guest review
"Map is not correct"
Hotel was fine - staff at the food bar was rude. The main issue was the map for the location of the hotel is wrong - it is not right by the Galleria as shown - it is about 10 minutes west on Westheimer. Confusing and a little hard to find.Genuine Hotels.com guest review
N/aGenuine Hotels.com guest review
"I would stay there again!!!"
The service at the desk was amazing. The beds were so comfortable. Due to a disagreement on my trip I was able to experience how comfortable the couch was too. I am very picky about where I sleep. Even after reading all the positive reviews I was prepared to lose money by cancelling when I arrived. I must say it was money well spent.Genuine Hotels.com guest review
"GREAT EXPERIENCE I WOULD RECOMMEND IT TO ANYONE.."
ROOM WAS GREAT.... VERY CLEAN... STAFF WAS VERY FRIENDLY... LOCATION PERFECT... RESTAURANTS CLOSE BY.... THE ONLY THING WAS THE TELEPHONE KINDA HAD SO MINOR ISSUES BUT NO BIGGIE. BUT I TOTALLY WOULD STAY THERE AGAIN...Genuine Expedia guest review
"nice place to rest"
Very nice and everithing its clean and the location its great the security is perfect and the staff very niceGenuine Expedia guest review
Stayed here for one night and it was good no bugs, cleanly and front desk was very helpful. I would stay here again.Genuine Hotels.com guest review
"Good Nights Stay"
Fantastically terrificGenuine Hotels.com guest review
Hotel was fine...didn't like paying for breakfast. After the price pd for a night breakfast should be included. This was a last minute stay so couldn't be choosy with where to stay. Everything else was nice. If I had to choose again, I would look for a free continental breakfast though.Genuine Hotels.com guest review
Only negative was that I found multiple hairs in the room and the bathtub was half full of water. Hair in the bed, bath, floorGenuine Hotels.com guest review
"We'll be back"
We enjoyed everything about out stay. The staff people were very helpful. The room was very nice. The location was convenient. We will probably stay there next time in Houston.Genuine Hotels.com guest review
Security fencing was odd.Genuine Hotels.com guest review
"None happy customer"
Didn't get the right rooms was promise ...pull out couch horrible Maid lazy didn't clean room the next day...a was money ...never going bk F+ ratingGenuine Hotels.com guest review
Very nice hotel i was very surprise. I will stay there again. Nothing i would change because i liked it allGenuine Hotels.com guest review
"Great Hotel, I'm a fan!"
Great decor, excellent staff, well planned out for business traveler or leisure. It is not however as close to the Galleria and Waterwall as it appears on the map which was a little disappointing!Genuine Hotels.com guest review
The hitel was great and so was the service.Genuine Hotels.com guest review
Very good!Genuine Hotels.com guest review
Very courteous staff. Comfortable room. Good location.Genuine Expedia guest review
Hotel is always a pleasant stay!Genuine Hotels.com guest review
"Great place to stay"
Only problem we had happened on our last day of check out. Parking is gated and behind hotel. We loaded up car and were headed back into the rear entrance which requires a room key. Well the key (card) would not work, so we literally had to walk all the way around the hotel back to the front entrance to get back in. Guy at front desk could give no explanation […] and wasn't really concerned. Really irritating, but otherwise hotel stay was great and guy that checked us in originally made up for check-out guys lack of concern. Read moreGenuine Expedia guest review
Hotel staff were nice and helped my son make arrangement for a shuttle to take him to Bush International.Genuine Expedia guest review
It was a gd hotel to stay at and would recommend it to everyoneGenuine Expedia guest review
"Great for Short term stay"
Great Customer Service. I would stay here again short term.Genuine Expedia guest review
GreatGenuine Hotels.com guest review
"Convenient and comfortable."
This hotel is convenient and very adequate for anyone needing to be in several areas of Houston. It is close to the Sam Houston Tollway. There are lots of excellent restaurants within a short distance of the hotel. Staff were friendly and helpful. Secure parking lot is a plus.Genuine Expedia guest review
Great experience !!Genuine Hotels.com guest review
"Nice for price"
I loved it, i was there for a business trip and the hotel was everything it said it was.Genuine Hotels.com guest review
my stay at the Courtyard Marriott was the most pleasant that I have experienced in a long time. The front desk clerk was so courteous and helpful. Hotel was nice was very clean and nice. I most definitely will stay here again.Genuine Hotels.com guest review
It's a good hotel you just have to walk really far from your car to your room. The hallways are really hot as well. It's my second time stay here and I only stayed here again because of the price. Nice staff though!Genuine Hotels.com guest review
"Not a single complaint"
I've never witnessed customer service quite like the staff at the Marriott, I was so impressed with everything the hotel had to offer. From the gated parking to the lounge area, I couldn't have asked for anything more! The rooms were clean, they supplied Paul Mitchell shampoos instead of the crappy, well you know. I've never written a review before […] but with what I was a witness to, I just had to share. Thank you. Read moreGenuine Expedia guest review
We only stayed one night, but it was pleasant.Genuine Hotels.com guest review
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