Blocked toilet in room. Quickly got new room. Clean comfortable and inexpensive.Genuine Expedia guest review
"Nice hotel, smh @ staff"
Overall, good experience but I went down to my car around 745am, check out time being 12...and the stupid housekeeping lady walked in on my husband being undressed in our room!!!!!!Genuine Expedia guest review
"wonderful & got a smoking deal"
Great place, great staff, great price through hotels.com (more than 50% than published price) Thanks!Genuine Hotels.com guest review
Just an awesome hotel , both business and personal. Family friendlyGenuine Hotels.com guest review
Everything was good. Just hot in the hall way but it was goodGenuine Hotels.com guest review
"near my son's apartment"
Pleasant visit.Genuine Hotels.com guest review
The toilet was so dirty that we could not believe our eyes. It has a brown colored ring at water level.Genuine Hotels.com guest review
"Great Hotel at a Great Price"
I enjoyed my stay. I was in Houston for a wedding reception in Katy. The hotel was close to I-10 and my other destinations. The room was great. After my drive from Dallas it was nice to check-in with no problem, get to the room and shower, and get dressed in a clean comfortable room. I really like the secure parking area. I wasn't concerned about safety […] but I appreciated the option. I would definitely stay there again. It was good to see Officer Ferguson at the hotel as well. Read moreGenuine Hotels.com guest review
"Clean, comfortable hotel"
Overall, I had a very pleasant stay at the hotel. I reserved a single, non-smoking room with a King size bed using Expedia. Free, gated parking is provided to all hotel guests. The staff was very polite, and the check-in process was very easy. My room was very clean; fresh linens, clean towels, and plenty of Paul Mitchell toiletries. The room also had […] blackout curtains. I noted the room was a bit small, the King size bed took up most of the room. The hotel was very quiet and I rested well. I stayed for just one night. The hotel does offer paid breakfast options, but I opted to purchase food at the Kroger grocery store located next door. I would definitely recommend this hotel. It is a clean, quiet, and affordable option for travelers. Read moreGenuine Expedia guest review
"Close to everything I needed"
I was very happy with my stay. The staff was super helpful. Very comfortable and cozy hotel.Genuine Expedia guest review
It best just what we needed..relaxation .everybody was nice..location was good and the room was lovelyGenuine Expedia guest review
Great customer service and very friendly staff. I liked the location; I was not very far from the places I visited. The hotel is a bit old, but very clean.Genuine Hotels.com guest review
I'm originally from Houston and never knew this hotel location was in existence. It was the best hotel stay I have had in the Houston area. I will definitely be staying here again.Genuine Hotels.com guest review
Very nice hotel. Clean rooms, friendly staff and on a safe location.Genuine Expedia guest review
This was our third stay at this hotel in the past 6 months or so. The hotel is clean and quiet and the beds are super comfortable.Genuine Hotels.com guest review
"Never coming back"
Everything was good until I asked to check out in the front desk and the lady repeatedly asked me if what I wanted to do I check out. I continued to confirm to her, but she continued to ask me, how annoying! After her interview ended she gavel a scolding judgemental look with plenty of facial expressions. She smacked her lips and widened her eyes like […] if there was something wrong with me and she even murmured "Oh.. I see" with a very condescending tone. The service was horrible, but everything else was good. Read moreGenuine Hotels.com guest review
"Awesome staff - Great rooms!"
Reaching this hotel was a bit of a hassle. Its located a bit interior from the road, and there are a couple of buildings in between the hotel and the road. So it was confusing at first. After we figured out the path and got in, we were greeted by a friendly front desk staff (think it was John), and the check-in was quick and smooth. Unfortunately, the […] key card that we were given did not work the first time. So when I walked back to the front desk to inform this, he was very apologetic, and walked me back to the room with a new card and made sure we got in. Also, to make up for the inconvenience, he offered us free breakfast the next day! The room was clean except for a few dirty spots on the carpet. The bed seemed like a spring mattress, which was surprising considering it was Marriott. Apart from that, everything else was fine! I would definitely stay here again and also recommend this hotel for short stays :) Read moreGenuine Hotels.com guest review
We recently stayed here for a family vacation to Houston. I booked my reservation online and called to ask if there would be a crib available for my infant daughter. The girl on the phone assured me it was going to be in there. So when we got to the hotel we checked in and went to the room; there wasn't a crib. I immediately called downstairs and asked […] the man if he could get us one. Without hesitation he called and got one delivered to our room in less than 10 min! I was so grateful and happy that he was able to help us out especially since I called before we left to make sure. The entire staff that we encounterd were so happy and pleasant it made staying there so wonderful. The location is great and super close to the friends we were in town visiting. We will definitely stay there again. Read moreGenuine Hotels.com guest review
The guy at the front desk (Dennis) was absolutely wonderful. I enjoyed our intelligent conversation about the areas in Houston. He was very friendly and polite. It made a huge difference in my stay. Thank you, Dennis!Genuine Hotels.com guest review
Staff was great, rooms ok, no microwave, breakfast very expensive, parking lot not secure, car was broken into while I was there!Genuine Hotels.com guest review
"Great value for the Area"
Staff was friendly,helpful, and efficient. Area was back off of busy Westheimer which made it much quieter. Plenty of restaurants and a supermarket very close.Genuine Hotels.com guest review
Parking was bad.Genuine Hotels.com guest review
There was a lot of noise and parking was cramped.Genuine Hotels.com guest review
"Nice hotel close to stores, mall and restaurants"
Great hotel staff, and convenient location!! We were able to get to stores, mall, downtown and different restaurants quicklyGenuine Expedia guest review
There was only one person at the front desk, so I had to wait a little, but that's probably because it seemed to be nearly empty. The guy at the front desk was very nice an curtious. Our room was great, it had a glass sliding door adjacent to the patio right in front of the pool, so that was a plus. The room was clean. The location of the hotel is great, […] it's on westheimer, but yet a little hidden, but just enough to get some peace and quiet from it all. Read moreGenuine Hotels.com guest review
The hotel was so nice! Beautifully decorated, clean, great accommodations, and a wonderfully friendly staff! I would recommend this hotel for everyone.Genuine Hotels.com guest review
"Family Weekend getaway"
This was a wonderful hotel very nice staff and clean and quite hotel. It also had a market just in case you forgot something.Genuine Expedia guest review
Parking gAtes not working which was a nuisance . Other than that decent stay might stay again if in this area . Nice lobby and rooms were comfortable. Surprised they charge for local calls .Genuine Hotels.com guest review
Hotel was extremely nice loved the stay and overrall location of the hotel. The rooms are pretty close to one another so it can be a bit noisy, yet overall I would visit again.Genuine Hotels.com guest review
"Nice hotel I would definitely stay again!"
The experience was nice and the room was Comfortable!Genuine Expedia guest review
I was not expecting such a great little mini-vacation. The hotel was clean and the staff as professional as the ones in the type of fancy-smancy places I usually stay in when I travel. The rooms were clean, the free parking was well-lit. The best part of the stay was the staff. Unfortunately someone broke into my car (not on the property) and the frond […] desk representative thought it happened on-site. She was so sweet and sincere-almost like she was more upset than I was. When I explained that it did not happen at the hotel, she was even more thoughtful and even suggested places to get it fixed. This is a genuinely nice hotel with genuinely nice people working there. Plus the price is great! Stay here! Read moreGenuine Hotels.com guest review
Nice small hotel for family of 4. Walking distance from Kroger and $11 Taxi from Memorial Mall.Genuine Expedia guest review
"Nice quiet hotel"
Traveling with young children. Good location, right next to Kroger. Very convenient to buy groceries. 10 minutes to Memorial mall.Genuine Expedia guest review
"Served its purpose"
Overall my stay was really well. I enjoy all Marriott properties.Genuine Hotels.com guest review
"The hotel was very clean and nicely decorated"
I had a good stay at the hotel, the staff was really nice and accommodating. The systems were down, but the staff ensured we were checked in without any problems. I recommend staying here for a great price.Genuine Expedia guest review
Nice hotel. Reasonably close to Reliant Stadium. Had a wonderful weekend.Genuine Expedia guest review
Always a pleasure!Genuine Hotels.com guest review
Helpful staff. The room was very comfortable. Great location.Genuine Hotels.com guest review
"Safest place I've found in Houston"
I was looking for a place to stay for one or two nights before I moved into an apartment, after being transferred to Houton for work. This was the only place anywhere near my office that I felt safe and comfortable (without paying $100+). As a young female who had just moved to the area, I would highly recommend this hotel to anyone who is looking for […] a place to stay with an affordable budget. Read moreGenuine Hotels.com guest review
Recomend this place to any staying in the area friendly staff and tons of amenities within the locationGenuine Expedia guest review
Hotel was Ok, Maid Service Terrible. Had to go to front desk to get coffee and towelsGenuine Hotels.com guest review
very clean loved it! :-) plenty of towels the bed was comfortable. breakfast was good and the room was spacious.Genuine Expedia guest review
the hotel is perfect for workingGenuine Expedia guest review
The rooms were good however being woken up by a man banging on my door asking us what we were leaving wasn't pleasant at all.Genuine Hotels.com guest review
Nice stay n will come back againGenuine Hotels.com guest review
Excellent! I enjoy my stay every time!Genuine Hotels.com guest review
The air conditioning sucks. I'm a good nature person but I was burning up at night.Genuine Hotels.com guest review
"Wish they told me about the extra charge"
I was satisfied until I seen the hold on my account. If they had told me I would have been fine. Everything else was good.Genuine Expedia guest review
"Convenient location. Front desk could be nicer."
Good hotel. Rooms: clean, decor was nice, well stocked, (great hairdryer, which is usually lacking in hotels!), clean bed. Pillows were a little hard, but I might be spoiled by the down pillow I use at home. TV was nice -- on a turntable so you could point it toward the bed or toward the sofa. Didn't try the free breakfast, but it seemed well put together. […] Both nights I stayed the hallway near the elevator smelled like bugspray (if they were spraying for bugs, perhaps should have considered using a scented spray that isn't quite as offensive). I had trouble with my room keys both nights: first night I got in late and the key wouldn't work for the front doors (which I thought was strange, because what if I were a guest coming to check in at midnight, hence no key? They'd have locked me out!! I would have gone right next door to the Residence Inn instead.) and I had to knock to have the clerk open it for me. Second night my room key didn't work for the front door; my front door key wouldn't work for the room. ?!? Frustrating. Also, when I checked in the front desk fellow could've cared less about me checking in. No greeting, no smile, just "what's your name?" and then he proceeded to give me two keys when I said I only wanted one (not listening) and kind of just shoved me out of his hair. Rude. But, conveniently next to Kroger/Starbucks for morning brew and the A/C in the room was excellent. I'd stay here again. Read moreGenuine Hotels.com guest review
Absolutely awesome.Genuine Hotels.com guest review
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