Zero complaints, hotel was fantastic! Beautiful rooms.Genuine Hotels.com guest review
Really nice hotelGenuine Hotels.com guest review
"close to downtown and tollway"
Pool area needs more outdoor lighting and towels need to be stocked out there. Need more seating in pool area.Genuine Hotels.com guest review
We really enjoyed our stay, very nice pool area. The staff is very friendly and helpful. Would recommend to anyone.Genuine Hotels.com guest review
Kim at the food service was very competent and kind.Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
Stayed at this location several times and never had a problem. However this past weekend was not good at all. We request to have our room cleaned at 10:30am. And returned around 4 pm. And it was not cleaned. Called the front desk to ask why, was told idk. And she proceed to tell me there was nothing she could do, housekeeping had already left for the […] day. Tried to talk to the front desk person and she stop talking and just held the phone in silence. So I walked down to the front desk, where she called her manager Justin for me to speak to. He was very apologetic and told me he would take care of the room for the night and not to worry. It has now been a week no call from Justin, or any of the staff at hotel. You would think Marriott is a company of there word. Maybe not! Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
For the prices it would be nice for a complimentary breakfastGenuine Hotels.com guest review
Very nice hotel!Genuine Hotels.com guest review
only thing was it was a little hot in the roomGenuine Hotels.com guest review
Overall it was a good experienceGenuine Hotels.com guest review
Not impressedGenuine Hotels.com guest review
Love the room the pillow are to high and it who's to noise cars and doors kip waking os upGenuine Hotels.com guest review
"what I expected from the Marriott"
My only issue: the room smelled of slight mildew. Needs to smell betterGenuine Hotels.com guest review
Very nice hotel in Addison/N. Dallas. It was centrally located to friends I was visiting and shops I wanted to visit, plus there were many restaurants within a 1/2 mile. I would stay here again.Genuine Hotels.com guest review
I love the atmosphere of the hotel. The rooms were always clean and I received immediate service when I needed it. The surrounding area was accessible to whatever I wanted as well. I will be back :-)Genuine Hotels.com guest review
"Great place to stay"
Very comfortable room, overall great stay!Genuine Hotels.com guest review
"A week long stay"
I stayed for a week and the entire staff was probably one of the friendliest I have ever run across. The place was well maintained and the rooms were very clean. Work space was very nice since it had a swing out desk that allowed me to swivel the TV and the desk to work or eat and watch the TV at the same time. The hotel is off the main road so very […] little / no noise from traffic. I didn't know breakfast was included in my rate until checkout. That would have been nice to know during checkin. Read moreGenuine Expedia guest review
"Great place to RELAX"
I always choose this hotel, and their service is always great. Its always relaxing when staying here, there are so many places that surround the hotel for fun activities. I would HIGHLY recommend this hotel.Genuine Hotels.com guest review
Pristine clean but sheets smelled like chemical. With that said I have a very sensitive nose and if it is something special they treat the sheets/ pillows with like for bed bugs etc that's good but I'm used to like Downey soft smellGenuine Expedia guest review
"Keep Coming Back"
I haven't written a review before about this Marriott location but had to do another b/c of my experience this time. On 3 previous ocassions I have attempted to book another hotel in the area, each time I end up at the Marriott in Addison on Proton. I usually book at the last minute so I like to call the hotel to ask if they will have King/Queen available […] if I go ahead an book on hotels.com. On 3 ocassions the ppl at different hotels were very rude and responded as if I were bothering them but not Courtyard by Marriott on Proton. On this ocassion I booked a hotel for Thu eve approx 1130p but I got stuck at work so I was later than expect. When I reached the hotel I learned they had no reservation for me b/c of a phone line problem. It's now abt 3am. Long story short, I had to rebook but now it's really Friday. I called a couple of hotels explained I had a booking problem and wanted to know if any rooms were avail but because it's really like Fri 2 hotels advise CHECK-IN TIME IS 3PM MA'AM. I called Marriott Addison on Proton. They said as long as you don't mind a double bed we have availability. THANK YOU THANK YOU THANK YOU. I understand it's not standard but I appreciate the exception. Read moreGenuine Hotels.com guest review
The rooms are well re-designed, tasteful and stylish. The only minus was very poor soundproof doors/walls, one can hear practically everything happening in the hallway or next room(s). No complimentary breakfast.Genuine Hotels.com guest review
"Nice Hotel close to the Galleria"
Very comfortable room and very clean. Next trip to Dallas I would stay here.Genuine Expedia guest review
We love this room! We were so comfortable! We will aim to stay here when we come to Dallas.Genuine Hotels.com guest review
"Good Price Clean room"
Overall a pretty nice room. The AC unit kept kicking on with a loud sound, but I guess that is true for most of those individual wall units.Genuine Hotels.com guest review
"Very nice and clean"
Great room, would definitely stay again!Genuine Hotels.com guest review
It was a nice room. But smallish work king sized bed. We're tall and I had to move coffee table to keep feet from touching it from the bed. Sub-par shower. No shampoo. No vending machines. Watch out, 20oz drink in bistro is 3.50. Thin walls, but we sleepy comfortably. Humid hallway. Lots of restaurants around.Genuine Hotels.com guest review
"Close to "Restaurant Row" in Addison"
I always stay in Addison while on business in the Dallas area, because of Restaurant Row. I've tried several hotels in the area, and this one is the nicest for the price point. Plus, it is literally within walking distance (5 minutes) of my favorite Thai place in North Texas. I will certainly stay there again.Genuine Hotels.com guest review
"Met my expectations."
Hotel was fine and the room was clean. My only complaint (as others have mentioned) is that the hallway can be noisy as doors are opening and closing. While laying in bed I could hear room doors slamming shut and people being noisy in the hallway.Genuine Hotels.com guest review
"Old and dreary"
Trying to be a upscale hotel but it's just old and dreary. Nothing great. Nothing terrible.Genuine Expedia guest review
Although there for a couple of nights, I was very comfortable. Check-in was quick and easy. My room was clean and quiet. Everything was in it's place except for complimentary water they offer at other Courtyard Marriotts. My stay was wonderful. I look forward to my next stay. Thank you.Genuine Expedia guest review
Very nice hotel, no free breakfast but it was alright. No hot tub but nice pool. Would stay againGenuine Hotels.com guest review
"Nice Hotel in a great area!"
I liked everything, except food. It's like a cafeteria service where you can only have one option in your plate and no refills on drinks, not even in coffee!, no dessert included on the serving and you have to pay $10.00 for a poor breakfast!Genuine Expedia guest review
The staff at the hotel was so nice, even When They had to deal with another guest that was upset about soccer teams staying at the hotel. I had NO problem with noise or anything else. I wish I remember her name but the lady at the front desk was amazing she made my americano every day and it was perfect, always with the biggest smile!Genuine Hotels.com guest review
Hotel could not provide us the double queen bed room that we booked. Also AC made loud noice. Receiption did not care much since I booked it via 3rd party.Genuine Hotels.com guest review
"Room warm but overall a good stay"
It was hot in the room. My husband and I put the temp on 67 degrees and it feel like 80 degrees. I think they could control it somewhere else in the building. But the service was great. Maintenance left the room neat each time and everyone was friendly.Genuine Hotels.com guest review
"Front desk made the stay great!"
The hotel looks great. Bed was so comfortable. Hotel very clean even with the rain. We asked for help on finding a restaurant at the front desk and the young man who helped us was excellent. Nice hotel, great staff. Will defiantly stay again.Genuine Expedia guest review
The room was very nice! It was clean, had a nice view of the pool and the furniture and decor was nice as well. I really enjoyed my stay here and will definitely stay again.Genuine Hotels.com guest review
"Love this place"
The room was double what it cost me the first time because it was March Madness Final Four weekend. But we still had an overall great stay. I love the rooms here.Genuine Hotels.com guest review
Extremely nice roomsGenuine Hotels.com guest review
"The girl at the front desk was rude."
The Check In Was terrible. The girl at check in asked reason for stay as I explained she cut me off to tell me how to get to the room.Genuine Expedia guest review
Very nice and quietGenuine Hotels.com guest review
"Perfect and very reasonable"
Room was excellent. Lobby area is very modern and high-tech. Location was perfect for a North Dallas stay.Genuine Expedia guest review
"Courtyard on Proton, March 28 2014"
Great Hotel. Newly remodeled. Great staff, very attentive. Great rate from Hotels.com. Couldn't possibly be any better than it wwas.Genuine Hotels.com guest review
"First Stay at this location. Close to my work area"
Hotel is nice and rooms are clean. Bistro service and menu selections were poor.Genuine Hotels.com guest review
"Very good experience"
Can't ask for more - I feel like it's even a small bit better than average Courtyard.Genuine Hotels.com guest review
I absolutely loved the stay at this hotelGenuine Hotels.com guest review
Nice hotel. Very clean. Nice and helpful staff. Great area! Great time!!!Genuine Hotels.com guest review
"Very clean but a couple of issues."
This hotel was very clean, but the elevator was under repair and the locks on the door are loud. There is no way to shut the door from the outside quietly; therefore, you could hear doors opening and closing throughout the night.Genuine Hotels.com guest review
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