"Nice hotel with all you need"
i stayed here two nights with my girl and i loved the hotel. the room was decent size with all things needed. The staff was helpful. the curtain used was very good. They made the room so dark that i woke up at 10 thinking it was 6AM. They were also ok with late checkout at 1PM. They have a bistro in the lobby with many options for breakfast and lunch. […] prices were little over for the food which was made mostly from frozen stuff. There are lots of nice restaurants and bars near the hotel. WIll consider taking the place next time i come to Addison. Read moreGenuine Hotels.com guest review
Great service. Bistro personnel very polite. I will stay there again when I go back and visit family.Genuine Hotels.com guest review
Nice hotel, nice location, clean, but the bed was as hard as a rock. 2 days later I've still got a stiff neck and sore back.Genuine Hotels.com guest review
"2 Strikes & You're OUT!"
Checked in - supposed to be a Non Smoking Room. It wasn't. They accomodated us to a new room. Went out to dinner. Came back. Discovered toilet handle to be broken, requiring reaching into the tank to force it to flush. Went to Front Desk. Of course they could (AGAIN) place us into another room. Comp us for the night for all the hassle? "I'll have to […] check with my Manager in the morning. . ." Never mind. Check us out and cancel our whole stay. We're going to the Hampton Inn, where I know ON THE SPOT the Front Desk Clerk would have been able to assure me that the night would be completely free. With a situation like that, you need to EMPOWER your employees to be able to take action to satisfy the customer. If they don't have the authority to satisfy the customer, then you will continue to lose customers. . . (This was our second stay in a year. LAST YEAR, they were under construction, and we had to walk around and through confusing construction detours to our room and the Front Desk. The value of the room did not compensate for the inconvienience. NEVER AGAIN.) Read moreGenuine Hotels.com guest review
"Great rooms, cheap rates"
This hotel is a little hidden off the main road, and the parking is a little tight, but the room are spacious, clean, and well-appointed. The bed had tons of super soft pillows and a thick quilt, which made it great to sleep in with the cold weather we've been having. The staff was courteous and efficient. With the price, I'll stay here next time I […] come to the area. Read moreGenuine Hotels.com guest review
greatGenuine Hotels.com guest review
awesomeGenuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
Everything was wonderful. Couldn't find anything wrong.Genuine Hotels.com guest review
"Modern and quiet"
Loved this hotel! The lounge area (breakfast) was so modern and private. Our room was great, but we were out late and left early, so not much time to enjoy it. I would def stay here again!Genuine Hotels.com guest review
Overall a good stay. Cody was awesome working the front desk and bistro. My room faced a dog park so there was some barking in the evening and morning hours. Terrible internet connection. Rooms were clean and comfortable.Genuine Hotels.com guest review
Rooms were clean and recently updated. Comfortable beds and each room has a balcony, which was nice. Only 2 complaints is that it was a long walk from the elevator to my room and, the tvs is uncomfortably located in the room compared to the bed.Great stay all in all.Genuine Hotels.com guest review
Stayed two nights and definitely will use again in the cutie. Have stayed at others nearby but this by far has been the best. Best breakfast, cleanliness, great location and friendly staff! Thank you all for making our stay pleasurable.Genuine Hotels.com guest review
"Great room and location"
Typical Courtyard amenities plus nice clean room and quiet (on weekends) business park setting. Upstairs rooms have balconies. Did not eat continental breakfast due to early departure. Staff very friendly and professional. Nearby interstate is under major construction so travel can be challenging at times. Was priced very well and would not hesitate […] to stay there again. Read moreGenuine Hotels.com guest review
I love staying here and thr 24 hour starbucks on siteGenuine Hotels.com guest review
"Good for the money"
Great location, great price for what we needed and where we were going. Only downside was that the bed was a little firm for our liking. Other than that, it was great!Genuine Hotels.com guest review
"Nice Hotel but No breakfast"
Nice Hotel but No breakfastGenuine Hotels.com guest review
"Nice Hotel. No breakfast"
It was a good hotel! Comfort sleeping, Minus the comfort food.Genuine Hotels.com guest review
"Nice stay for business"
Nice bistro in the lobby!Genuine Hotels.com guest review
My wife and I enjoyed everything about our stay. The hotel was very clean and conveniently located. Before we left, the nice lady at the desk gave us the name of a perfect restaurant for our liking. Will continue to use this hotel.Genuine Hotels.com guest review
Requested items in the middle of the night and they sent them up quickly.Genuine Hotels.com guest review
ComfortGenuine Hotels.com guest review
"A very pleasant surprise!"
A very pleasant surprise! Great place, and wonderul people!Genuine Hotels.com guest review
This hotel is newly renovated and very clean and the pool is well maintained and they have a fire pit surrounded by sofas they we enjoyed very much. We were staying in dallas for the dallas vs 49ers game and this hotel is about thirty minutes from the staudium but it is relatively close to downtown and uptown dallas.Genuine Hotels.com guest review
Very clean & comfortable room. Had no problems with my 2 night stayGenuine Expedia guest review
All was well except the fire alarm went off and stayed on for a long time but i felt safe and glad all was ok! Thank you, i will def make a return visit.Genuine Hotels.com guest review
"Nice hotel in a great location."
I was pleasantly surprised at the scenery of this hotel. It was our first time and it was just my husband and I. The courtyard had a fire pit and I loved the patio that each room had. Latoya at the front desk was so personable and we got a good laugh out of watching her attempt to make me a star bucks coffee. We will be returning to the hotel again […] with out children and I now consider it one of my favorite hotels in Addison. Read moreGenuine Expedia guest review
Hotel was good. The room we stayed in was small but it had everything. Perfect tv channel line up too. Will recommendGenuine Hotels.com guest review
Great stay & wonderful staff! Huge soft beds, big fluffy pillows, clean towels & sheets. Everyone was very knowledgable of the entertainment in the area, and made wonderful suggestions. I would recommend this hotel to anyone that wants to stay in the Addison area. I can't wait to enjoy another "staycation" with my boyfriend.Genuine Hotels.com guest review
"Nice hotel in busy area."
I was quite pleased with all the categories listed above but the hot water for the face bowel never got hot and the elevator didn't work. My room was on the first floor but I didn't like seeing the out of order sign on the elevator.Genuine Expedia guest review
Zero complaints, hotel was fantastic! Beautiful rooms.Genuine Hotels.com guest review
Really nice hotelGenuine Hotels.com guest review
"Great location to restaurants and entertainment"
The room was ready for us even with early arrival. The hotel is conveniently located to Allison Texas. Lots of restaurants nearby. Allison has outdoor concerts in their town square area. Very nice. We'll stay there again.Genuine Expedia guest review
"close to downtown and tollway"
Pool area needs more outdoor lighting and towels need to be stocked out there. Need more seating in pool area.Genuine Hotels.com guest review
We really enjoyed our stay, very nice pool area. The staff is very friendly and helpful. Would recommend to anyone.Genuine Hotels.com guest review
Kim at the food service was very competent and kind.Genuine Hotels.com guest review
very niceGenuine Hotels.com guest review
Stayed at this location several times and never had a problem. However this past weekend was not good at all. We request to have our room cleaned at 10:30am. And returned around 4 pm. And it was not cleaned. Called the front desk to ask why, was told idk. And she proceed to tell me there was nothing she could do, housekeeping had already left for the […] day. Tried to talk to the front desk person and she stop talking and just held the phone in silence. So I walked down to the front desk, where she called her manager Justin for me to speak to. He was very apologetic and told me he would take care of the room for the night and not to worry. It has now been a week no call from Justin, or any of the staff at hotel. You would think Marriott is a company of there word. Maybe not! Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
For the prices it would be nice for a complimentary breakfastGenuine Hotels.com guest review
Very nice hotel!Genuine Hotels.com guest review
only thing was it was a little hot in the roomGenuine Hotels.com guest review
Overall it was a good experienceGenuine Hotels.com guest review
"Cordial and helpful staff."
Thank you for the accommodations. Rooms were clean, third party rates were fair.Genuine Expedia guest review
Not impressedGenuine Hotels.com guest review
Love the room the pillow are to high and it who's to noise cars and doors kip waking os upGenuine Hotels.com guest review
"what I expected from the Marriott"
My only issue: the room smelled of slight mildew. Needs to smell betterGenuine Hotels.com guest review
Very nice hotel in Addison/N. Dallas. It was centrally located to friends I was visiting and shops I wanted to visit, plus there were many restaurants within a 1/2 mile. I would stay here again.Genuine Hotels.com guest review
I love the atmosphere of the hotel. The rooms were always clean and I received immediate service when I needed it. The surrounding area was accessible to whatever I wanted as well. I will be back :-)Genuine Hotels.com guest review
"Great place to stay"
Very comfortable room, overall great stay!Genuine Hotels.com guest review
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