Good overall and would stay there again.Genuine Hotels.com guest review
"stay in greenville nc"
everything about the hotel was ok, it was very clean. my only complaint was the smell of the air freshener or cleaner they used in the halls, it was overwhelming, thankfully you could not smell it in the room. the beds were not quite as soft as I like, they were a little to firm for me.Genuine Hotels.com guest review
The service was amazing. I'm 18 and usually when I check the people at the front desk give me nasty looks like I'm going to destroy te room. I didn't recieve anything like that. The staff was all very helpful and accomodating. The room was extemely clean. The prices I paid was relatively good for the room I had. The location could be better, there was […] not much around the hotel besides the school. Overall though my experience very good. Read moreGenuine Hotels.com guest review
"Great Hotel !"
This is not the Taj Mahal, but I had no complaints about this hotel. If I could teleport this same hotel around the country with me, and stay here in every city, I would. They have an indoor pool, which is rare in North Carolina, and the location is near to everything you need. Hotel staff was great, and we never heard noise from the outside or any […] other guests. Everything was clean with high quality room accommodations a step or two above what you would expect from even a Holiday Inn Express. About the only improvement would be to add a microwave into the rooms. I understand why this is not done...because it would possibly detract from the overpriced (but tasty) cafe downstairs. Read moreGenuine Hotels.com guest review
"Huge Roach in my room!"
Hotel was updated and looked nice but woke up to a huge roach in the floor. Told the front desk clerk at 7:30 am and they did nothing. Front desk clerk said nothing could be done until house keeping arrived.Genuine Hotels.com guest review
We stayed at the hotel while we were in town for a funeral. Unfortunately when we left my son had left my iPad sitting on the desk in the hotel room and we did not realize this until a little while after we had left. I called and stopped by the hotel to inform them but the iPad was gone. Although the General Manager was there when I went back, he has […] not responded to email since. While it is our fault for leaving it there, I am really disappointed that when it came for one of their staff people to do the right thing they chose not to. It definitely made an already bad day worse. Read moreGenuine Hotels.com guest review
The guy on duty wouldn't change my room to balcony didn't know balcony was available until I got there need breakfast for the price I paid for my stayGenuine Hotels.com guest review
Response by Courtyard Marriott Greenville Dear Mrs. West, Thank you for your f feedback regarding your most recent stay. I apologize that your experience didn't meet your -or our own- expectations. Balcony rooms are available upon request on a first -come first-serve basis. Unfortunately at the time of your arrival these rooms were already occupied by other guests. I am very sorry for any inconvenience this may have caused you, as we try to accommodate all of our guest's requests accordingly. The next time you're in the area, I will be happy to take care of your reservation personally and address and other requests you may have. Regarding breakfast, we do offer a "Stay For Breakfast" rate which does include breakfast with your stay. We do not offer complimentary breakfast, our Bistro Restaurant provides fresh, made-to-order items as opposed to a continental breakfast you may find at other properties. If you are interested in our Stay For Breakfast rate the next time you travel to Greenville, I will be more than happy to assist you with this as well. Thank you so much for being a loyal customer, and thank you again for your much valued feedback.
"Excellent Experience at Greenville NC"
I would rate my stay at the hotel a 5. The room was really Clean and the decor was very warm feeling. The bathroom was very spacious with ample towels. I forgot my shower cap and the front desk was very nice and gave me one. I missed the hotel when I got there because the sign was too small to see from a distant but that was all. That would not keep […] me from spending another night at that fine hotel. Read moreGenuine Hotels.com guest review
"Clean and comfortable"
This hotel was clean, comfortable and close to where we needed to be. The staff was polite and attentive. We were not able to use the amenities due to our commitments but they pool and small fitness room looked good. Parking is close. If the spaces by the front door are full, there was ample space around the back and the side door could be accessed […] with a room card. Read moreGenuine Expedia guest review
Clean and friendlyGenuine Hotels.com guest review
This is my destination hotel when I visit with my daughter and her family in Winterville.Genuine Hotels.com guest review
"College Road Trip stay"
Traveling with my daughter touring college campuses and for the price and location, this was great. We enjoyed our stay although I was not happy with the fact that no form of complimentary breakfast is included In our stay. Their were many restaurants nearby so eating wasn't an issue. The hotel clerk told me to ask the female bartender for a tea bag […] since only coffee was In Our rooms. This bartender was rude and said only if I buy the tea bag. I was so surprised by her nastiness. Bring your own tea if you stay here. Most hotels have 1 or two teabags in rooms because everyone doesn't drink coffee to relax in the mornings Or evenings. Read moreGenuine Expedia guest review
The staff was the most friendliest and accommodating from check-in to house keeping to the bartender. Real southern hospitality at its finest! :)Genuine Hotels.com guest review
Our stay was great, check-in and out was quick and easy all the morning staff were so friendly. Thanks so much Asia and SamuelGenuine Hotels.com guest review
"Great hotel for price"
This isn't a luxury hotel, but it is a great, clean, modern hotel with all of the conveniences, for a visit to the Greenville area.Genuine Expedia guest review
"A very nice place"
This hotel was very pretty and we enjoyed our stay. Great shower and the blow dryer was a regular-sized blow dryer, which was awesome. I thought the bed was fine, but my husband thought it was a bit uncomfortable. We would probably stay again if in the area, as it was a very nice hotel overall.Genuine Hotels.com guest review
Great! Ran into staff twice getting ice. Very friendly. Enjoyed our stay. ThanksGenuine Hotels.com guest review
The hotel itself was great. Wonderful service!!!! The room was nice and it was very clean. My ONLY complaint is that our room was closer to the road and there was a lot of road noise all night. Nothing can be done about that I understand but future customers should ask for a back room!Genuine Hotels.com guest review
"Nice place.. convenient to a lot of things"
Nice place, clean. They let us use a meeting room for a group pizza dinner... accommodatingGenuine Expedia guest review
"Customer service was excellent!"
Olivia at the front desk went above and beyond! I had an issue with hotel.com that Olivia took care of!!!!!Genuine Hotels.com guest review
I had a wonderful time! My friends and I enjoyed our stay. The staff was so friendly. I would love to go back and stay.Genuine Hotels.com guest review
"Didn't get room we reserved"
Super nice hotel across the street from the hospital. Looked and felt brand new inside and out. The beds were wonderful. The only problems were that we reserved the deluxe double queen and got the regular dbl queen which was minus amenities like microwave. We were too tired to request a change by the time we noticed. Also, we were charged by both Hotels.com […] and the hotel on my card. Lucky I noticed it or this would've been an expensive stay. Hotel would not resolve the problem but hotels.com did. They also charge your card 20.00 for incidentals and then you have to wait several days before refunding it. Watch your credit card bills carefully! Read moreGenuine Hotels.com guest review
I appreciate white comforters (shows how clean the beads are) and the fact that the windows were able to be opened. (Fresh air is better than spray). I also liked the showers- very modern.Genuine Hotels.com guest review
"Lovely Hotel, Friendly Staff!"
The Courtyard was a very nice hotel, as most are... it was clean, the room was very nice and comfortable, and everything was in good condition. The hotel staff was extremely friendly and helpful, and I liked that there was a small restaurant area that didn't close too early. The food was actually good, too!Genuine Hotels.com guest review
Loved it, would have no problems staying there againGenuine Hotels.com guest review
We stayed 2 weekend nights in April and enjoyed our stay. The hotel staff was very friendly and accommodating. The front desk clerk suggested breakfast spots that were wonderful. We enjoyed the indoors pool and hot tub. It was a very nice stay.Genuine Hotels.com guest review
WAS VERY PLEASED WITH THE ROOM, THE CLEANLINESS OF THE HOTEL, THE STAFF WERE VERY PLEASANT. WE ONLY STAYED 2 NIGHTS WISHED I COULD HAVE STAYED LONGER.Genuine Hotels.com guest review
I thought this hotel was very nice and the staff was very friendly and helpful. Cleanliness is a very big deal to me and I was perfectly comfortable. It was not anti-kids but the room I had did not have a tub And my 2 year old was not pleased. The Bistro had GREAT food but was VERY expensive. There was a fire pit outside and we had a ton of fun out […] there. The pool was clean and open until 11 so we were able to get some extra energy out of the kids for a smooth bedtime. I would stay there again. Read moreGenuine Hotels.com guest review
Nice indoor pool. Nice bar/grill in lobby. Room very nice overall. One of nicest ij greenvilleGenuine Expedia guest review
the beds were so comfy, and the rooms overall were clean and attractive. very convenient location and helpful staffGenuine Hotels.com guest review
Staff were great. Only problem was I was under the impression there was a free breakfast, just a Starbucks and snack shop that was barely open.Genuine Hotels.com guest review
"nice hotel, good pool"
I travel to Greenville on a regular basis and this was the first time I stayed here but it will not be the last. the only down side was there was no microwave in my room like I thought there was going to be. The pool was very clean and my son loved it. The room was comfortable and clean.Genuine Expedia guest review
I loved the Courtyard Marriott Greenville. I went to take a day away from everyday life and to get some rest and that is exactly what I did. It was peaceful and the hot tub was wonderful. The staff were very friendly and the hotel was clean and a little more upscale than I expected. Overall, my stay was wonderful! I will definitely stay again!Genuine Hotels.com guest review
Not much to tell. Wanted to give my NC grandkid a winter pool experience and this hotel made that possible. The pool was the perfect size for someone of her abilities. The room was comfortable and the slide-out computer desk worked well for me the night I did some studying. The room was laid out quite in such a way that there seemed to be plenty of […] room for movement with a complete assortment of comfort items; i.e., refrigerator, microwave, wallocker, etc. The toilet ran but a jiggle of the handle took care of it. Read moreGenuine Expedia guest review
"Nice place to stay while visiting Greenville"
We really like this hotel. It is modern and clean. Very convenient for visiting ECU or if your stay is hospital related. My only complaint and it is very small. The pillows are just flat and uncomfortable. I will bring my own from now on, but I will still stay here. One of the nicest hotels in Greenville.Genuine Expedia guest review
We arrived and were pleasantly surprised at the size and cleanliness of our room. Loved the shower!!Genuine Hotels.com guest review
"Hotel and Staff were VERY good...cordial and warm."
Minimal hot water in our room to shower...Staff offered to move us, but we were already unpacked, exhausted, and too tired to move.Genuine Expedia guest review
Conveniently located to major highway, restaurants, shopping centers and East Carolina University. Staff was wonderful.Genuine Hotels.com guest review
"Across from Vidant Medical Center"
When my wife suddenly needed to visit family in a hospital out of state and for several days, I had location in mind first. She was so pleased with the Courtyard. The room was clean, the bed was comfortable, and the staff was so friendly. After spending all day at the hospital, she enjoyed sitting out by their fire pit in the evening and using their […] business center to print out her boarding passes. When she needed some personal papers copied, the front desk was very accommodating. She said her stay there made a stressful situation so much less difficult. Read moreGenuine Hotels.com guest review
Bed was very comfortableGenuine Hotels.com guest review
"Nice hotel with good lounge"
Nice hotel, very comfortable beds. The lounge was cool with many sitting areas, use of computer, internet, printer and fax. TV as well. The Bistro was a great little food joint serving Statbucks, however only open for breakfast and dinner. They also have healthy items as well as drinks. Location not great but across from hospital and given overall area, […] not too bad. Staff was very helpful and courteous. Gym minimal but I made it work. I did have many problems connecting to Internet which was very frustrating esp since I had work to do. Overall good experience Read moreGenuine Expedia guest review
The hotel was recently remodeled (6-8 months prior) and the new details and style were excellent and tasteful. The small boutique cafe was full service with light sandwiches, salads, Starbucks coffee and bear and wine. All staff were attentive and pleasant.Genuine Expedia guest review
"A place to stay visiting family"
Easy to find, good location, good facility and great staff.Genuine Expedia guest review
"Rough around the edges"
I was overall disappointed with my stay, which surprised me for a Courtyard Marriott. There were just a few basics that were out of place: 1. My room was near the elevator, which made a loud clunking sound all night and during the following morning, interrupting my sleep and work (which was all I was there to do). 2. The shower made a loud squealing […] noise at any pressure, so much so that it was uncomfortable to even be in the bathroom with the shower running. 3. Parking is also limited near the front of the hotel, so I had to park around the back when I returned at night when it was very dark and not well-lit, so it felt unsafe. I'm normally not a picky traveler, but this did not meet my basic expectations for a Courtyard Marriott. With these basic components of the stay out of place, it made for a frustrating, inconvenient part of my trip. Read moreGenuine Expedia guest review
"Close to hospital... not far from ECU campus"
We enjoyed our stay after an ECU football game. It was about 3 miles from campus, but if you staying due to a family member in the hospital, it is literally right across the street. The beds were VERY comfortable, but the breakfast was not included and they did not even have coffee available without a fee in the morning. I would stay here again!Genuine Hotels.com guest review
"Hotel near hospital"
No microwave as promised by Expedia . Very disappointed !!Genuine Expedia guest review
"Not the Marriott I remember from previous stays"
On arrival to the hotel, there weren't any parking spaces available so my elderly mother and I were forced to park in the rear of the hotel behind dumpsters. When my mother told the hotel desk clerk about the situation, he was very curt and rude, stating " You could have used your room key to get in a side door". This was very disappointing and embarrassing […] that the " Marriott" had such poor customer service. I felt ashamed because I had spoke so highly of the hotel from the many previous stays I have had with such positive experiences. I could not believe this was the same Marriott hotel chain that once prided themselves on outstanding customer service. Next, to only worsen an already negative experience, the hotel staff informed me when I inquired about continental breakfast that there was "no continental breakfast" offered to the guests. The next day, my mother and I checked out of the hotel and went to a City Hotel and Bistro about 1 mile down the road. The customer service was excellent, the cost was $ 70.00 less than the Marriott hotel, and the City Hotel and Bistro did have continental breakfast! This whole experience left a negative perception of Marriott hotels for both me and my mother. I regret that the Marriott management no longer values their reputation or excellent customer service. Read moreGenuine Expedia guest review
THE HOTEL AND STAFF WERE EXCEPTIONAL. THEY WENT OUT OF THEIR WAY TO TAKE CARE OF MY AGED MOTHER AND SISTER. THE STAFF RESPONDED QUICKLY WHEN AN ITEM WAS REPORTED MISSING. THE ROOM HAD BEEN RECENTLY RENOVATED AND NOT ALL ITEMS HAD BEEN PLACED IN ROOM. THE DESK WAS QUICK TO OFFER ASSISTANCE. WE WILL BE BACK.Genuine Expedia guest review
Hotel is nice Somewhat expensive close to ECU. Shower water was so hot I could not take a shower appeared there was not cold water connected to the shower. When I called the desk they stated someone else had told them and they were working on it. I was on a schedule and had to leave so did not have time to wait around. Had to take a sponge bath. I was […] not very happy but had to be at a meeting and could not wait. Read moreGenuine Expedia guest review
"Clean, great style, comfy, and quiet!"
What can I say? Check in was easy with polite staff. My room decor rocked and was comfy and clean. I slept super well with it being really quiet. Loved it and will definitely choose to stay here again.Genuine Hotels.com guest review
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