All hotels in San Ramon, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here18090 San Ramon Valley Blvd, San Ramon, CA, 94583, United States of America, ‏‎855-239-9399
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4.4 / 5Excellent

Score breakdown (from 260 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.5
  • Comfort
    4.4
  • Condition
    4.5
  • Neighborhood
    4.5
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Registering clerk should be more friendly & give more imformation abaut hotel & regulacions
Genuine Expedia guest review
Other trip Oct 6, 2014
Gustavo
US
5.0 / 5Outstanding
"Excellent - no surprises"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just stayed one night on a stopover in San Ramon. This hotel is attractive and clean. It is perhaps a slight bit better construction-wise than the Sierra Suites / Hyatt House San Ramon I also stayed in. If I had the choice again, I'd simply pick the best priced room of the two.
Genuine Hotels.com guest review
1 night trip Sep 28, 2014
A Traveler
US
4.0 / 5Excellent
"Quick stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overnight stay for business. Easy check-in/out. Only negative was a lack of local channels on the TV. No local sports.
Genuine Hotels.com guest review
1 night business trip Sep 26, 2014
Terry
US
5.0 / 5Outstanding
"Clean, safe, nice and quiet place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotels was clean, the whole place looked really safe and nice (like it normally would for a Marriott Courtyard). Situated near the highway, really accessible to surround areas. There's restaurants and a gas station within 5 minutes walk.Would recommend this hotel to anyone who's going to stay in the area.
Genuine Hotels.com guest review
8 night business trip Aug 30, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was nice and the room was very clean and comfortable. I will be staying at this location again!
Genuine Hotels.com guest review
2 night trip Sep 19, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very pleasant stay!
Genuine Hotels.com guest review
1 night trip Sep 4, 2014
Heater
US
5.0 / 5Outstanding
"Beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Peaceful ...quiet. Highly recommended 😁 We enjoyed it very much and we will be back
Genuine Expedia guest review
Other trip Sep 8, 2014
A Traveler
US
4.0 / 5Excellent
"Fine for our purposes"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We have family near this hotel and didn't want to be houseguests, so this location was perfect. Clear it's not a family place, but more of a business person's hotel. I liked the modern decor and the cafe' food though pricey was convenient. A lovely little place with great staff.
Genuine Hotels.com guest review
2 night family trip Aug 28, 2014
Jo
US
5.0 / 5Outstanding
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay was very pleasant. Nice clean room, good shower pressure, quiet room. Friendly staff. Location convenient to freeway, lots of restaurants short drive away and right across parking lot.
Genuine Hotels.com guest review
2 night business trip Aug 15, 2014
Dawn
US
4.0 / 5Excellent
"It was fine"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed 2 nights to visit family in Danville. Convenient location for our needs. Clean and comfortable.
Genuine Expedia guest review
Other trip Aug 25, 2014
Phil
US
4.0 / 5Excellent
"Repeat customer"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Definitely worthy of another visit.
Genuine Hotels.com guest review
2 night business trip Aug 15, 2014
Raul
US
5.0 / 5Outstanding
"Right off the Freeway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were traveling through the area and needed a place to stay before flying out of San Francisco. It was conveniently located off the freeway and although I was taken aback by a very rambunctious and loud crowd at the bar at midnight, I was grateful that on the fourth floor there was no issue with noise. The room was clean with great cooling/heating system. Was taken aback that there was no fridge in the room, not sure if I could have requested it but getting in so late and figuring we would leave in the morning it was just inconvenient and not a necessity. King bed was fantastic, but the alarm clock was ridiculously bright so I shoved a pillow over it. Considering we were just crashing the place it wasn't a big deal. We basically booked this place because we wanted a safe comfortable place, that wasn't overpriced and we got it.
Genuine Hotels.com guest review
1 night family trip Aug 9, 2014
B.
US
5.0 / 5Outstanding
"Excellence at a reasonable price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were completely satisfied with our one-night stay. The hotel was clean, the room was very comfortable, and the hotel was quite accessible from Interstate 5, which was key for us. The $14 extra cost for breakfast was worth it since there were two of us. Very good value for the money.
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
David Stone
US
5.0 / 5Outstanding
"Clean, Comfortable and Convenient."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice property, some freeway noise, but fan controls allowed manual operation of the air conditioning fan to add white noise to the room so it did not impact sleep. Air conditioning broke down on night #2. Sleeping kids prevented testing a maintenance call at night. Clean comfortable room, maybe a bit smallish. Advertised a refrigerator online. There was not one in this room; others had them. But otherwise a good stay. Would come back for the right price.
Genuine Hotels.com guest review
2 night trip Aug 1, 2014
electrogeek
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wish that there was a refrigerator and microwave. It is really inconvenient not to have one. Other than that the hotel was outstandin!
Genuine Hotels.com guest review
2 night trip Aug 1, 2014
A Traveler
US
3.0 / 5Good
"Typical Courtyard Marriott"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is your typical Courtyard Marriott. Nothing special. Kind of pricy for what you get, but it is reliable.
Genuine Hotels.com guest review
1 night trip Jul 11, 2014
Luis
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very good place, loved the stay.
Genuine Hotels.com guest review
1 night business trip Jul 19, 2014
tata
US
5.0 / 5Outstanding
"Very Nice!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Had a very nice stay last weekend! The people who worked there were as nice as they come!! Would go back any time.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for your nice comments. I will be sure to share them with our team. We appreciate your business as well, and we hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night trip Jul 10, 2014
John F
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
really nice and nice staff
Genuine Hotels.com guest review
2 night trip Jun 27, 2014
A Traveler
US
5.0 / 5Outstanding
"vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was very clean and quiet. Hotel staff was very helpful as my wife is handicapped and they ewnt out of the way to open doords ect.
Genuine Hotels.com guest review
3 night trip Jun 19, 2014
bill
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only problem was a noisy man and a couple of kids speaking loud ,,going up and down in the elevator for what seemed more then an hour, until 12:30am.It Would be nice to have a couple of drawers in the bathroom sink area.the location was perfect.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking the time to review the Courtyard by Marriott San Ramon. We really do appreciate your feedback. I will be sure to mention your comments to our Security associates. They do make frequent trips through our property, but it is always a good reminder to be noticable when their our large groups in the hotel. We do appreciate your business. Thank you again for your comments. We hope to see you back here again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night trip Jun 13, 2014
Oldtimers
US
4.0 / 5Excellent
"Close to the family we were visiting."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very busy desk when we arrived. Everyone seemed to arrive at the same time, so we waited longer than usual, but the staff was efficient and polite and everyone was happy.
Genuine Expedia guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you for taking time to write comments regarding the Courtyard by Marriott - San Ramon. We appreciate your commendations. I was one of the associates at the desk when you arrived. You are correct. We had many arrivals at the same time. I do apologize for the wait you encountered. With only two terminals, we moved as quickly as we were able, but I understand how frustrating it can be to have to wait. I hope that you visit us again soon. We do appreciate your business! Sincerely, Linda Robles General Manager Courtyard by Marriott - San Ramon
Other trip Jun 17, 2014
A Traveler
US
4.0 / 5Excellent
"The wedding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
MY FAMILY AND I STAYED HERE WITH SOME FRIENDS.For MY NIECES WEDDING We DEFINITELY RECOMMEND THR COURTYARD TO FAMILY AND FRIENDS THE FRONT DESK. WAS VERY HELPFUL THE STAFF FRIENDLY AND VIRTUOUS YOU YOU GUYS THANK YOU
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to share your comments regarding our hotel, the Courtyard by Marriott - San Ramon. We do appreciate your commendations! We hope to see you back in San Ramon soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night business trip Jun 6, 2014
joe
US
4.0 / 5Excellent
"Comfortable"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
A very nice stay
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to comment on your recent stay at the Courtyard by Marriott - San Ramon. We do appreciate it! We hope that you do choose our hotel if you return to the San Ramon area. Thank you again! Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night trip May 31, 2014
Harry
US
5.0 / 5Outstanding
"Awesome hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very clean, friendly staff, non smoking, and great rates! Highly recommend staying here.
Genuine Hotels.com guest review
1 night trip with friends May 23, 2014
Alan
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It is nice, clean and comfortably located. Staff are nice and frindly
Genuine Expedia guest review
Other trip May 27, 2014
FIROUZ
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Really enjoyed it. Would have liked to have an extra mirror in the main room as was inconvenient for dressing with just the ones there.
Genuine Hotels.com guest review
1 night trip May 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
F/D agent Johnny was wonderful and exceeded all expectations...please commend him on his excellent customer service! Nice young kid :)
Genuine Expedia guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to comment on the Courtyard by Marriott - San Ramon. I will be sure to let Johnathan know that you appreciated his service. Our associates take so much pride working for Marriott. It is a terrific company, and we are very fortunate here at the Courtyard by Marriott - San Ramon to have an excellent staff. We hope to see you again soon, Linda Robles General Manager Courtyard by Marriott - San Ramon
Other trip May 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
F/D agent Johnny was wonderful and exceeded all expectations...please commend him on his excellent customer service! Nice young kid :)
Genuine Expedia guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to review our hotel and staff. I will be sure to pass along your comments to Johnathan. We are very lucky to have him on out team. Our entire team strives to give excellent customer service, and I am pleased that you thought so as well. We hope to see you again when you have the need to visit the San Ramon area! Linda Robles General Manager Courtyard by Marriott - San Ramon
Other trip May 20, 2014
A Traveler
US
5.0 / 5Outstanding
"30 minutes to UC Berkeley if no traffic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I needed a place that I could afford within proximity to Berkeley. This isn't exactly close, but since there was little traffic early Saturday morning, it was less than half an hour away. This hotel was recently updated, clean, and comfortable. There are restaurants within walking distance. The breakfast was good and a good value if you book online with your room. I would stay here again.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to survey and comment on the Courtyard by Marriott - San Ramon. Our location is very central and very close to many amenities and services. I am so glad that we were able to meet your needs on your visit to Berkeley. I do hope that you visit us again when you are out this way! Thanks again, Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night trip May 16, 2014
Brad
US
5.0 / 5Outstanding
"Clean, comfortable and convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff was helpful and friendly. Pleasanty surprised at the quality of the food at the Bistro. Good selections.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. We do appreciate your kind words. I will be sure to share your review with our entire team. I am pleased you enjoyed our Bistro options. They are very tasty, and we do have new items introduced every quarter. Come back again and try our Seasonal items. They are all delicious! Thank you again, Linda Robles General Manager Courtyard by Marriott - San Ramon
2 night family trip Apr 19, 2014
Rick
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was a great experience, The hotel staff was exceptional , very friendly . The rooms were quiet and clean, The lobby and breakfast was good and the serve Starbucks coffee.The location was right off the freeway and close to restaurants and gas stations and entertainment . When in the San Ramon area I will definitely stay here again
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to review our hotel and staff. We do appreciate your comments. I will be sure to share them withour entire team. We hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
2 night business trip Apr 17, 2014
A Traveler
US
4.0 / 5Excellent
"clean, comfy and quiet"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was nice. Only thing was customer service wasn't all that. front desk seemed bored or unhappy. No friendly greeting, smile or.tone. I got a thank you after.I paid and left. Hmmm. But the bed is very comfy and the pillows are a.dream.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you for taking time to write a review regarding out hotel. I do apologize for the service that you received upon check in to the hotel. It is our intent to positively greet all of our guests, and it appears we did not meet your expectations. I am pleased that you were happy with the hotel itself. We were recently renovated and the outcome is very pleasing to our guests. Thank you again, and we hope you visit our hotel again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
2 night romance trip Apr 12, 2014
Jihan
US
5.0 / 5Outstanding
"Very Pleased With My Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The quality of the hotel was very good. I was very impressed. My room and the hotel were very clean and comfortable. The location was good, close to the freeway, but not noisy. I could hear the freeway if I had my balcony door open, but while closed I didn't hear anything. The staff was very helpful and accommodating. There were a couple of small negatives. The sofa/bed was somewhat uncomfortable. The king size bed was very comfortable. Also, no continental breakfast. Other than that, my stay was very pleasant.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to comment on the Courtyard by Marriott - San Ramon. Your comments truly make a difference. I will be sure to share your comments with our entire team here at the Courtyard by Marriott - San Ramon. . We hope you visit us again soon! Sincerely, Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night trip Apr 11, 2014
Luis G.
US
3.0 / 5Good
"Wasn't the best."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Ok but not impressed for being Marriott. I thought it would have been alot more room in our room....very tiny.
Genuine Expedia guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you for taking time out to review the Courtyard by Marriott - San Ramon. I apologize if our rooms did not meet your space needs. We do have some larger room options, such as our King Suites, for any future hotel accommodation needs that you might have. If you would like to learn more about our larger rooms, please feel free to visit our photos on line at www.courtyard.com/oakrm. Thank you again for your comments, Linda Robles General Manager Courtyard by Marriott - San Ramon
Other trip Apr 14, 2014
A Traveler
US
5.0 / 5Outstanding
"close to relatives"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The employees were very helpful and nice. The room was clean. I would definitely stay there again.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to write a review for the Courtyard by Marriott - San Ramon. We appreciate it. I will be sure to pass along your comments to our entire team. They truly make a difference! Thank you again, Linda Robles General Manager Courtyard by Marriott - San Ramon
2 night trip Apr 4, 2014
Kim Quan Deeprai
US
4.0 / 5Excellent
"nice but tight space"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall, our family does not seek luxury for a place to sleep, but we would have liked a little more walking room. Our room was great for a couple, but our kids had to settle for the fold-out sofa which took up the rest of the space in the room. Like I said, not a big fault as we were only there to sleep. There was no frig or microwave for restaurant leftovers (you had to ask for them). The other big downer of this location is that they had no free breakfast (my fault ultimately for not checking). I will not stay here again just for that reason - families do not like to pay extra for breakfast. Also the WiFi was extremely slow.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to complete a response for the Courtyard by Marriott - San Ramon. I do understand your need for breakfast with a family. The Courtyard has created the Bistro to support every families breakfast requests from healthy sandwiches to pan and griddle items to muffins on the go. We do also have a Residence Inn by Marriott in San Ramon as well. They do include breakfast in their room rate, however their room pricing is a bit higher than the Courtyard. Marriott is great about creating a hotel accommodation for every traveler in San Ramon. We would love to host you in one of our San Ramon locations again soon. Thank you again for your comments. They truly do help us to be more successful in our services. Linda Robles General Manager Courtyard by Marriott - San Ramon
3 night trip Apr 3, 2014
A Traveler
US
4.0 / 5Excellent
"Comfy and Quiet"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The desk clerk was super friendly!! One suggestion would be, request a room on a high floor!! At about 2am guest in the 4th floor above our heads started running and jumping n hitting on the walls, I had had enough and called the desk clerk which sent security and the noise stopped immediately!! So great job hotel staff!!'
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Thank you so much for taking time to complete a survey for the Courtyard by Marriott - San Ramon. We really appreciate your commendations regarding our staff. They do take pride in their jobs, and I will be sure to mention your comments to them. I do apologize for the noise from your neighboring guests. I am glad we were able to quiet them down quickly. We appreciate your business, and we hope to see you back here at he Courtyard by Marriott - San Ramon again soon. Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night trip Apr 5, 2014
S Jo
US
5.0 / 5Outstanding
"good end to a hard day"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I don't travel easily : ) so this was the perfect end to a hard day of travel. The room was spacious and very quiet, which is exactly what I needed. Check in was quick and efficient and staff was friendly and helpful. I liked the easy parking lot, no fees and no valet parking required. No long walk to the building. Just park and go about your business. Saves time for people who just want to be on their way. I like the Marriott at Bishop Ranch, but this was so much better for me. I'd come again.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to comment on the Courtyard by Marriott - San Ramon. We appreciate it! We are a great choice in the San Ramon area and I am glad you think so as well. Thank you so much for choosing us. We really appreciate it! We hope to see you back here again soon. Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night trip Mar 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderdul"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean, happy receptionist, accommodating for special needs we had, excellent place. Whenever we have a swim meet we should let them know in advance so they organize breakfast and dinner!
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to share your comments regarding the Courtyard by Marriott - San Ramon. I will be sure to share them with our team here. I am glad that you found our hotel inviting and accommodating to fit your needs. We hope that you visit us again when there is another swim meet for you to attend! Linda Robles General Manager Courtyard by Marriott - San Ramon
2 night trip Mar 14, 2014
Stephanie
US
4.0 / 5Excellent
"Clean and many restaurants nearby"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It's clean and new interior. There are lots of restaurant and supermarket nearby. We went there for a swim meet event and all we want is just a clean and quiet place for kids to rest. This is the best!
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Thank you so much for taking time out to share your comments regarding the Courtyard by Marriott - SanRamon. I agree, we have a great location. We are very conveniently located to may different amenities in the area. I will be sure to share your comments with our entire team. Linda Robles General Manager Courtyard by Marriott - San Ramon
2 night trip Mar 14, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overall really good experience. Service is exceptional. Great bistro and Starbucks served 24/7. The lobby downstairs is up to date a comfortable enough that my family hung out down there- the downside was that we had to hang out because it was after three pm and our room was just being serviced. Not a big deal but we had two little people who required naps.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Thank you so much for taking time out to write a comment regarding the Courtyard by Marriott - San Ramon. We appreciate the commendations. We hope to see you again when you visit the San Ramon area. Sincerely, Linda Robles General Manager Courtyard by Marriott - San Ramon
2 night trip Mar 14, 2014
Gaea
US
3.0 / 5Good
"Room size"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Room was small, not like any of the photos you had posted was disappointed didn't look like what you had advertised. $2.50 for a bottle of water??? Really??? We wanted coffee your details said coffee pot in room yes it was but only made one cup at a time we didn't have time to wait around to make 2 cups. Bed was firm blankets to light for this time of the year was cold didn't know extra blanket in closet....which was nice. Wanted to take a bath but way to shallow...oh well.....feel room was over priced for what we got....
Genuine Expedia guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. I do apologize that we did not meet all of your needs. We do have larger room options in the case that you do make it back our way. I would be happy to put an additional coffee maker in your room as well. If we are not the hotel of your choice, please know that we do have two other Marriott's within a mile of our hotel. Again, thank you for your comments. We do take them very seriously. Linda Robles General Manager Courtyard by Marriott - San Ramon
Other trip Jan 9, 2014
A Traveler
US
4.0 / 5Excellent
"Clean and Convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel and friendly staff. The rooms were clean, and the beds were comfortable. The only complaint is the breakfast. I was hoping for a quick buffet, but breakfast was made to order at a cafe counter, and the line was long. Food was good, just not quick service.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Thank you so much for taking time out to write a comment regarding the Courtyard by Marriott - San Ramon. I do apologize for the long wait in our Bistro. We wil definitely review what transpired during your visit. Our standards are to get food to our guests in the AM within 8 minutes . If everyone comes down at the same time, however, we serve as quickly as we can to reduce our guest's wait time. Again, I do apologize for you having to wait. Thank you again, Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night trip Jan 4, 2014
A Traveler
US
4.0 / 5Excellent
"40minutes to San Fransisco."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
If you don't mind to drive 40 minus to San Fransisco and willing to pass the long bridge (7 miles long, I think). You go for this place, clean, no parking fee, free HS wifi, and we pay $120 for 5 people stay/ per night with two queen beds, nice!!!!
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to write a review regarding the Courtyard by Marriott - San Ramon. We do appreciate you staying with us for your trip to the San Francisco Bay Area. We hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
3 night business trip Dec 28, 2013
Thaw
US
5.0 / 5Outstanding
"Getting the Job Done"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed here with my wife and 2 kids over the weekend. The hotel was very clean, the staff was very friendly (especially with my 2 year old that wanted to play on the elevator all day) and the bed was comfortable. I liked the convenience of the snack and drink bar in the lobby. It made getting my morning coffee and evening beer (after the kids passed out) very easy. I would stay here again.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you very much for writing a review regarding the Courtyard by Marriott - San Ramon. I certainly will share your comments with all of our staff. They all try very hard to offer great guest service, and it is very nice to hear that we fulfilled your expectations. We hope to see you again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
3 night family trip Dec 26, 2013
Justin
US
5.0 / 5Outstanding
"Made for a Merry Christmas"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The surprise at the front desk was the warm Christmas welcome and all the Aloha that greeted me upon check in. Well worth repeating.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Thank you so much for taking time out to comment on our Guest Service here at the Courtyard by Marriott - San Ramon. We truly apprciate you choosing our hotel as your "home away from home" for the holidays. Happy New Year to you and we hope to see you back here again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
1 night trip Dec 23, 2013
Pleased with Aloha!
US
5.0 / 5Outstanding
"BEST HOTEL EVER!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved our beautiful room - clean, soft pillow top bed was awesome.The staff was personable and friendly. Having a personal chef for breakfast made us feel special. The breakfast fare was excellent. Checkout was a breeze.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Thank you so much for taking time out to write a comment regarding our hotel - the Courtyard by Marriott - San Ramon. We certainly appreciate you staying with us. Please come and visit us again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
3 night business trip Dec 12, 2013
Karen Meyer
US
5.0 / 5Outstanding
"Nice hotel, good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Only there one night, but satisfied with everything.
Genuine Hotels.com guest review
Response by Courtyard by Marriott San Ramon
Thank you so much for taking time out to share a comment regarding our hotel - the Courtyard by Marriott - San Ramon! We appreciate your business ad hope to see you back here again soon. Have a wonderful New Year! Linda Robles General Manager Courytard by Marriott - San Ramon
1 night family trip Nov 28, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great, but lobby cafe was overpriced.
Genuine Expedia guest review
Response by Courtyard by Marriott San Ramon
Hello: Thank you so much for taking time out to review the Courtyard by Marriott - San Ramon. We do truly value your comments and share them with our entire team here at the hotel. Thank you again, and we hope that you visit our hotel again soon! Linda Robles General Manager Courtyard by Marriott - San Ramon
Other trip Dec 2, 2013
rob
US
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