All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.4 / 5Excellent

Score breakdown (from 1,465 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.6
4.0 / 5Excellent
"Good clocation"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Location is good, service is fine, condition is good, parking is not easy.
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
Thank you for your review about our hotel. I am sorry that you may have had some difficulty leaving your car with our valet.
Other trip Feb 7, 2015
Mary
US
3.0 / 5Good
"Loud elevators"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hearing the elevators going up and down all night was unexpected nuisance.
Genuine Hotels.com guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
Thank you for leaving your review and comment. I apologize that we did not meet your expectations. In the future if something is taking away from a perfect stay please let us know while staying at our hotel. We would love the opportunity to address any concerns while you’re still with us. Thank you again for your feedback.
1 night business trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Hotel..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed at this hotel because we 1)love staying at the Marriott, 2)like staying in midtown, 3)because a friend told us it was a great place to stay. This is a great hotel with friendly staff and conveniently located.
Genuine Hotels.com guest review
3 night business trip Jan 29, 2015
Deirdra
US
5.0 / 5Outstanding
"Great hotel location and set up"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was able to check in early, which I understand is part luck, but also that the hotel staff was quick in cleaning out vacant rooms. I was happy with my stay and would absolutely choose this hotel again.
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
We are glad we were able to accommodate you and give you an early check in. We are also happy we met your expectations. Thank you for choosing our hotel.
Other trip Feb 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful staff - convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I stayed here for the weekend and had a great time. Our room felt spacious for NYC standards with a king sized bed and sitting area. The staff was wonderful, allowing me to run in and drop our bags before checking in as we tried to make it to our play on time. They also offered us free breakfast or coffee because our next door neighbors were loud. We weren't even complaining when they offered it, just letting them know that we were concerned about them. The location is great - easy walk to Grand Central, Broadway and Central Park. The subway is on the same block.
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
We are very happy you enjoyed your stay with us. We appreciate your review of the hotel. We are also happy that the room style met your expectations. Hope to have you back when your staying in NYC.
Other trip Feb 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was fantastic and the hotel was very clean! The next time I'm in NYC I'll defenitely be staying again!
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
We would love to have you back. Thank you for staying at our hotel and thank you for the review of our hotel.
Other trip Feb 2, 2015
Audrianna
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel and staff very friendly and helpful! Only complaint...poor lighting in room.
Genuine Hotels.com guest review
4 night family trip Jan 22, 2015
A Traveler
US
4.0 / 5Excellent
"Good Stay. Good Trip."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    1.0
There was a teenager group, making noise!. There was not enough coffee and towels for every of us in the room (we were a family of five members), in spite of We booked for all the family members. They did not give us a room of the top of the building, at the end of the stance We gained a better room. It is a good hotel but They must improve several issues.
Genuine Hotels.com guest review
8 night family trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room and hotel staff were awesome, only thing that was uncomfortable was the sofa couch.
Genuine Hotels.com guest review
3 night family trip Jan 16, 2015
Juliet
US
5.0 / 5Outstanding
"Great hotel near Grand Central Station"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed at this hotel on several occasions now and will stay again in the future. The rooms are large as is the bathroom. It has always been clean and the staff is friendly and helpful. The location can't be beat. Subway, Duane Reed, and Wells Fargo all on the same block. Walking distance to Grand Central Station and several good placed to grab a bagel or a drink. I highly recommend this hotel.
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
Thank you very much for your review. It means a lot when our guests keep coming back to us. We really appreciate your patronage. Thank you for being a repeat guest with us.
Other trip Jan 21, 2015
Bill
US
5.0 / 5Outstanding
"Nice Hotel, great location and well priced"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed for 4 nights and as a party of 5 it basically met all our needs. would stay again at the hotel.
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
We are very happy we met your expectations and needs. Thank you for your review.
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The employees of the hotel were extremely nice, the hotel was accommodating to our early arrival, and just overall a great experience
Genuine Hotels.com guest review
1 night family trip Jan 15, 2015
Christine
US
4.0 / 5Excellent
"Its located in a convenient spot."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is nice but does not have any restaurants.
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
Thank you for your review of our hotel. Thank you for staying with us. I just wanted to point out a minor correction. The hotel does have a restaurant that is open in the morning called Table 866 located on the 12th floor. I apologize if this was not brought to your attention. The restaurant also is home to our Starbucks.
Other trip Jan 18, 2015
Adriana
US
5.0 / 5Outstanding
"Location excelente"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Not air conditioner
Genuine Hotels.com guest review
13 night family trip Dec 29, 2014
Xinia
US
5.0 / 5Outstanding
"Very nice place to stay. Wonderful service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone was helpful. Very comfortable place to stay. There were 3 adults and 2 kids. Plenty of room to sleep. New York is a great place and even better if your Hotel is clean and comfortable. The service was great. Great place to stay.
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
Thank you for taking the time to review our hotel and we appreciate your feedback. We will continue to utilize feedback to adapt and give our guests a pleasant stay.
Other trip Jan 10, 2015
Great Grammy
US
3.0 / 5Good
"Good location and value for money"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is very conveniently located for midtown attractions and there a subway stop in the same block. Rooms are large, (it could accommodate our family of 5) and comfortable. Breakfast at the hotel is a convenient option
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
We are very happy you enjoyed your stay with us. We are also happy that the hotel met your needs and expectations. Thank you for reviewing our hotel and being a guest at the Midtown Courtyard.
Other trip Jan 8, 2015
Bronwen
US
4.0 / 5Excellent
"Great for family good for busines...."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We booked for the Christmas through New year's holiday. There were hotel rrooms at comparable rates, but were unable to accomodate a party of five within a room; this one did. The room was clean, the linen fresh and most important no bed bugs. We would choose it again.
Genuine Hotels.com guest review
7 night family trip Dec 25, 2014
merangelie
US
5.0 / 5Outstanding
"Best Hotel Experience!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was the nicest hotel I have ever stayed in. The room was extremely spacious and modern and comfortable. It had an amazing view and the service was excellent. I looked into a lot of hotels and this is by far the best deal in town. The location is great as well. I have no complaints and I highly recommend it.
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
Thank you very much for your review. It means a lot when someone puts Best Hotel Experience. We value our guest’s comments and opinions. We are really pleased that you enjoyed your stay with us and the location met your needs. Thank you again.
Other trip Jan 6, 2015
Sofie
US
5.0 / 5Outstanding
"Super Family Friendly"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect room for a family with multiple little ones. Staff was super friendly, brought up extra pillows at lightning speed, was even incredibly nice and understanding when one of our kids dropped their drink on the lobby floor. Rooms are spacious, with two queen beds, not just doubles! Subway station right around the corner, just wish it was more than the 6 or E trains, though those still got us around where we needed to go, just required a few connections. Valet parking was a total bargain, and such a great convenience. Would definitely stay in this hotel again, as it is so affordably priced, in a great part of the city, and they were so welcoming to a family with four little ones.
Genuine Hotels.com guest review
2 night family trip Jan 1, 2015
jacquelynn
US
4.0 / 5Excellent
"midtown manhattan"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
good for what I needed clean well located nice staff
Genuine Expedia guest review
Other trip Dec 29, 2014
fannie
US
5.0 / 5Outstanding
"Weekend Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very comfortable and accommodating! Enjoyable stay!!!
Genuine Hotels.com guest review
2 night family trip Dec 18, 2014
Donna
US
1.0 / 5Poor
"Horrible staff to go with horrible hotel"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
The lobby girls were very rude, when we got there there where no towels, then when we asked for them the lobby girls laughed at us.. We asked for a room with 2 beds and a sofa, not only they didnt give it to us, but they did not warn us about it.. My daughter had to sleep on the floor
Genuine Expedia guest review
Other trip Dec 28, 2014
Aida
US
4.0 / 5Excellent
"very good however.."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
very good hotel, close to metro and to all the tourist attraction. i found only one problem, if you go in the winter the room air conditioning is not centralized and noising during the night.
Genuine Expedia guest review
Other trip Dec 28, 2014
A Traveler
US
5.0 / 5Outstanding
"Very good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Was good for the Christmas time.
Genuine Hotels.com guest review
1 night family trip Dec 25, 2014
Vladimir
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was clean & comfortable. It was located near a subway station which was helpful. We loved the corner room with wrap around windows! I suggest you bring earplugs because there is street noise!
Genuine Expedia guest review
Other trip Dec 27, 2014
jeremy
US
5.0 / 5Outstanding
"great experiences"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Dont waste your money at higher price places this was well worth the money
Genuine Hotels.com guest review
1 night family trip Dec 23, 2014
Greg
US
5.0 / 5Outstanding
"the best spot in New York city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, excellent deal, would go back again
Genuine Hotels.com guest review
2 night family trip Dec 21, 2014
cristina
US
5.0 / 5Outstanding
"Excellent Front Service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Reception was excellent, let us check in early as soon as we arrived.
Genuine Hotels.com guest review
1 night trip with friends Dec 21, 2014
kranthi
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location. Friendly staff. Need bottle water in the room.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"great hotel stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place to stay while in the city.great staff, clean large room for a great price.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
Scott
US
4.0 / 5Excellent
"Good Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
3 nights in the hart of New York. Walking distance to most attractions. Large room, clean.
Genuine Hotels.com guest review
3 night business trip Dec 17, 2014
Tom
US
5.0 / 5Outstanding
"Great Location; Great Service; Great Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had to delay our check in and I called ahead to the front desk to notify them. My traveling friend was arriving ahead of me so I gave the hotel her name. Everything went smoothly. We were so pleased with our spacious room and the view was remarkable.
Genuine Expedia guest review
Other trip Dec 21, 2014
Sharon
US
5.0 / 5Outstanding
"Yes, stay at this hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Absolutely met all our needs. As a previous Manhattan dweller this hotel I felt at home
Genuine Hotels.com guest review
5 night trip with friends Dec 9, 2014
Susan
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, nice views from the room, spacious room.
Genuine Expedia guest review
Other trip Dec 14, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel with good location."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Liked hotel and location. Lobby was very small and crowded. 12th floor Starbucks was horribly slow- long lines every morning. Room was small but comfortable.
Genuine Expedia guest review
Other trip Dec 10, 2014
PK
US
4.0 / 5Excellent
"NYC midtown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A nice place to stay over Thanksgiving. I would stay here again.
Genuine Expedia guest review
Other trip Dec 5, 2014
Mark
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our very first time to New York. However, we came to the hotel around 8:30 am to valet park and take a tour but was not able to check in yet which was fine. When I booked the hotel I requested a lower floor and explained why. My husband is claustrophobic. It wasn't until we arrived we were told that the lowest floor for a room was the 14th. So that morning I said please give us the 14th floor and was told we would get that. When we actually checked in after our tour around 5 pm we were given the 16th floor. Not happy about that but it is what it is.I thought how nice it would be if only the hotel had an escalator for people who have this problem. Other then that the hotel is very clean and the staff was friendly and courteous.
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice but not much as far as amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a very nice stay at the hotel. Staff were great and the lounge on the twelfth floor was very accommodating. Price was somewhat high and did not include breakfast. We picked it for the location and were pleased. It was about .6 mile from the Macy's parade route.
Genuine Expedia guest review
Other trip Dec 2, 2014
Tim
US
5.0 / 5Outstanding
"Awesome... Will return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Housekeeping was awesome, they made sure we had everything we needed. There were 5 of us and we were perfectly comfortable. Had stayed at another hotel before and the bathroom was tiny. The bathroom at Courtyard was comfortable. The staff is SUPER friendly. Breakfast is Starbucks sandwiches & hot drinks. Saved some $$ by including the breakfast in the nightly rate.
Genuine Hotels.com guest review
4 night family trip Nov 26, 2014
Lourdes
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel. Great location. Good price. Would definitely stay again.
Genuine Expedia guest review
Other trip Dec 2, 2014
A Traveler
US
4.0 / 5Excellent
"Great place to stay in NY"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was great. The accodomations were excellent, clean and modern facility. The people were helpful and pleasant. A super value. The location was wonderful. We will stay there again.
Genuine Expedia guest review
Other trip Dec 1, 2014
Joe
US
4.0 / 5Excellent
"Great Midtown hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Spent Thanksgiving & Black Friday there - nice place to do so. Clean, convenient, nice staff. Only complaint is that our room had a door to the adjacent room which made it pretty noisy at midnight when neighbors got loud, fortunately the extra pillow were thick enough to use as ear plugs. Given that the problem is a design one I'm not sure that the management can do much about it. Will stay there again.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Manhattan Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel and staff. A pretty good walk from Times Square and Theater District but a short cab ride if you don't mind that.
Genuine Expedia guest review
Other trip Nov 30, 2014
Steve
US
5.0 / 5Outstanding
"Early Check In!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We took the red eye from California and were able to check in early to the hotel - at 6am - with no charge! Hotel staff were all polite, pleasant, and always helpful!
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice and convenient location. Amenities are excellent and staff is ALWAYs more than pleasant. Stay here all the time for business travel.
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
Thank you for coming back to our hotel. I am very happy we have been able to provide you with an enjoyable business stay time after time.
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent experience!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our whole experience here was very positive. All of the staff were very friendly and willing to try their hardest to accommodate any of our requests. The room was very spacious and clean. I will make this my hotel to stay at whenever I visit NYC!
Genuine Expedia guest review
Other trip Nov 19, 2014
Carol
US
5.0 / 5Outstanding
"Family fun in New York City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay, great service, my only complaint was the thermostat not work working well that made the room way too hot other than that it was an excellent day
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
Dennis
US
5.0 / 5Outstanding
"Good stuff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We asked for a late checkout and it was available upon request. We also were able to check-in early since our room was available. That is a plus.
Genuine Hotels.com guest review
1 night trip with friends Nov 15, 2014
Darlene
US
5.0 / 5Outstanding
"Nice hotel close to NY attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel with fantastic city views with all the usual NY midtown and downtown attractions within walking distance
Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East
Thank you for your review we appreciate your comments.
Other trip Nov 15, 2014
Family of four
US
5.0 / 5Outstanding
"Very accomodating"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for one night with two little kids and a youth. The staff was so welcoming, friendly and willing to tend to the needs of a family with younger children. The location is great and we were able to dp everything we had planned.
Genuine Hotels.com guest review
1 night family trip Nov 9, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews