When looking for hotels for my vacation I researched all rooms in the area I read a lot of reviews and this hotel had only positive reviews! We stayed for 6 nights and it was amazing!! Spacious rooms! Incredibly clean! FrGenuine Hotels.com guest review
Excellent location provides easy access for sightseeing and dining. Wonderful staff.Genuine Hotels.com guest review
Nice, corner view room. Hotel is conveniently right by subway.Genuine Hotels.com guest review
Staff very helpful. Provided a portable microwave oven, which was a nice touch.Genuine Expedia guest review
Nice hotel in the middle of Manhattan, so parking is difficult.Genuine Expedia guest review
"Excellent hotel for business or pleasure"
Great location and rooms are huge by NYC standards. Across St from E train and around corner from 6 train. Free in room wifi a plus.Genuine Hotels.com guest review
great but your tv reception stinks half the channels u couldnt watchGenuine Hotels.com guest review
"service not good"
service not good.Genuine Hotels.com guest review
great location, clean rooms, good service, subway stations on the corner, drugstores (Wallgreens or Duane R) and a Wells Fargo branch on the corner.Genuine Hotels.com guest review
Easy access to subway, bus to/from all areas of Manhatten and the boroughs. Friendly and very helpful staffGenuine Expedia guest review
"Great motel in Manhattan"
From the check-in to the checkout we were very happy. Cleanliness, Friendliness, and helpfulness. Your hotel allowed us to have the terrific time we hoped for.Genuine Expedia guest review
Great hotel and priceGenuine Hotels.com guest review
We were 5 people and the room fit us comfortablyGenuine Hotels.com guest review
the best feature of the hotel is location. It is an expensive hotel for what it offersGenuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East Thank you for taking the time to review our hotel. We are always looking for ways to increase our guest satisfaction. It is through our face to face interactions as well as receiving feedback via Social Media that we learn more and more about what our guests want. Our guest value for price paid to what is received is very important to us. I am sorry we did not meet your expectations. I do hope when you are in the area in the future you stay with us and give us another chance to make a better impression for you.
"Middle is good -"
Our stay was wonderful! I would recommend a new mattress in the pull out sofa though. The springs were poking up through and made it uncomfortable.Genuine Hotels.com guest review
"Convenient close to main tourist places."
Good location, plenty of space in the room. Found some snack bags and other trash items in the room. Hard to find if you stay one night but we were there for 5 days.Genuine Expedia guest review
"Nice, clean hotel"
Rooms were clean and we were treated very well. We were a party of 4 adults and 1 child and our room (2 queen beds with a pull out sofa) worked very well. The staff was very courteous and helpful. Would stay here again.Genuine Expedia guest review
we were disappointed that we were not able to get our requested 2 double beds and a sofa bed for our reservation. but the location was goodGenuine Hotels.com guest review
"New York City Family Trip"
We chose this hotel for location and because we could have 2 Queen size beds in the same room. We had 2 parents and two tall teenage boys who wouldn't have fit jn a double. We stayed 8 nights and had plenty of room for our stuff, comfy beds, a nicely decorated, clean room, little noise, hot water and a fast elevator. These are hard to come by in NYC […] at a location close in to all the tourist sites for a reasonable price. Read moreGenuine Expedia guest review
"great for a family"
It was perfect for a family with 3 kids. Very clean, the room was spacious and had a pull out sofa. Great location, 20 min walk to Times Square.Genuine Expedia guest review
This hotel was awesome! It was right next to the metro, the room fit 5 people comfortably with two queen beds and a sofa couch. It was a great neighborhood that had eating establishments nearby and it was within walking distance to many attractions. I would definitely stay here again.Genuine Hotels.com guest review
"Good location good facilities"
Very happy to stay in that hotel except the expensive parking fee. The bath is comfortable. The location is good near the 5th ave,subway, grocery.Genuine Expedia guest review
"Clean, great staff, decent size for NYC"
We stayed there with four people. Had a pullout and king bed. We needed pillows at a time close to midnight and the staff was there in less than five minutes. They have a spacious area on the 12th floor where we gathered comfortably with friends before we went out. Friendly staff and everything was clean. Easy parking and they had our car quickly when […] we needed it. Great city views from our room. Convenient to eateries nearby. Read moreGenuine Expedia guest review
We've stayed in various hotels in NYC and this was one of the most generous sized rooms we've had. Queen size beds are hard to find and there was still plenty of space in the room. I also liked the firm mattresses. The only complaint I would have is poor lighting in the room but it was not a big deal. The location is very convenient and the service […] was good. I would not hesitate to stay here again. Read moreGenuine Expedia guest review
"Great location . . and good for families"
Business trip where brought along the family; hotel was perfect for both. Great location, close to subway, nice staff at hotel, would stay there again.Genuine Hotels.com guest review
Horrible. I will NEVER stay at this hotel and I will NEVER use Expedia again.Genuine Expedia guest review
"Roomy hotel with nice amenities"
The hotel was clean and modern. There was a nice with a Starbucks on the 12th floor. Everyone was nice and friendly. Great restaurants a block away. Walking distance to several tourist spots.Genuine Expedia guest review
I had a wonderful stay. Hotel staff was helpful and customer friendly. My room was comfortable. The bathroom was kinda small even for a king suite. Overall I will stay there again.Genuine Hotels.com guest review
The Hotel was more than I had expected for the price! It was very clean and modern. The staff were very pleasant and eager to assist with any and all questions. Room service is very fast. The room was Huge for a New York Hotel room. We had 5 in our room and it was more than spacious and we had a great view of the Chrysler Building. Great Bang for your […] Buck here!!! Read moreGenuine Expedia guest review
"Right in the Middle of Downtown and Subway Access"
We will definitely stay at this Courtyard again! It was perfect to get off of the E, check in at the hotel, get a few hours of rest after catching a red eye flight and then see som much in the two days we were there. We loved the a la carte Starbucks at the hotel for breakfast and were so close to everything because the subway station was up the bl […] ock. Read moreGenuine Hotels.com guest review
Very nice hotel and very friendly staff!!!Genuine Hotels.com guest review
"nice location in NYC, it only few minute to 5th"
Very good experience in NYC, it is only few minutes to all of location, and also the staff are very nice, they always regards when even you in or out, and also they have nice Bar in 12th floor, since i have enough time before leave for airport, I have spent most time there, nice and clean with very fast free internet.Genuine Expedia guest review
"Really good location."
Although, it was 10 blocks away from Times Square, we really enjoyed walking in the city and discover off the grid buildings and shops. The view was excellent on the 30th. floor, we could see the Chrysler Building, corner of the U.N. Building, part of the East River and Brooklyn. Awesome French bakery near by.Genuine Hotels.com guest review
Very spacious room, great view, very clean - would recommend it to friends.Genuine Hotels.com guest review
"Nice hotel centrally located"
hotel was clean and the staff was helpful; location and price are greatGenuine Expedia guest review
Comfortable and clean room. Hotel reception and concierge staff was not very friendly. May be typical for New York Hotels. .Some of the Bathroom amenities were missing. Overall satisfactory stay.Genuine Hotels.com guest review
"Very Nice hotel"
We had a great time in New York City. The hotel was very clean, rooms were huge for NYC! Had more than enough room for our family of 5. Close to subways, Central Park and Times Square. Loved the location!! Also they have a Starbucks in the hotel~~~just want I needed every morning! Thanks so much for having comfy beds after a long day of shopping & […] sightseeing! Read moreGenuine Hotels.com guest review
"They will accommodate a family of 5."
Everyone at the hotel was extremely friendly. If you are flying in from LaGuardia and have 5 or more in your party, call the hotel and ask them to arrange a car for pickup. There is a charge but well worth it. The taxis do not accommodate more than 4 people.Genuine Hotels.com guest review
"one night, best kept secret"
Small lobby, why? best kept secret is the lounge on 12th floor. free wi-fi, private wide screen TVs or your own in each cubicle. Pay for the breakfast and eat, rest, even when they are closed and you are waiting for your car to be valeted, ie 30 minutes, wait upstairs! or workout on same floor!Genuine Hotels.com guest review
Guest services were outstanding. Helping me find a good dinner. Rooms were clean with a great view.Genuine Hotels.com guest review
"Very nice room"
Wonderful room and location easy access to subway and places of interestGenuine Hotels.com guest review
"Room is very nice, bathroom smelled like mildew"
The bathroom had an unpleasant odor (mildew) and was quite cold (no heat lamp). The Bistro has one long line for both breakfast and a cup of coffee, and was very inefficient, so we waited a long time for coffee each morning. The people were great in the Bistro, the system simply wasn't well-designed. All the hotel staff were great, however, and there […] was a lovely view out of our window. The beds were okay, but my husband's back definitely hurt after three nights. Overall, I would stay here again, but you should know that it's not perfect. Read moreGenuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East Thank you so much for taking the time to right a review of our hotel. I am very happy you found the staff pleasant we strive to give our guests a positive memorable experience. You did point out we do not have heat lamps in our bathrooms, but in no case should you find a room that had a mildew odor in it and I do apologize. We are known for our room sizes and the comfort of our beds, I apologize that either the softness or the firmness did not meet your husband’s needs for a comfortable stay. I am very happy that even with the imperfections that you mentioned we did meet a level of comfort that you would stay here again. I thank you again for taking the time to write you review.
Staff was friendly and helpful. Large, immaculate, attractive room. Great view. The Bistro on 12 was great, breakfast was good. Will definitely use this hotel again.Genuine Hotels.com guest review
Clean, pleasant, simple but nice decor. Bistro convenient and decent food.Genuine Hotels.com guest review
"Great family hotel, spacious rooms, good value"
Midtown is looking rather run down these days but this hotel is very close to the attractions of 5th ave, Rockefeller center, Central Park, the UN etc. The rooms are large for NYC, comfortable, not particularly charming, most will look out onto the famous Lipstick building across the road. Bistro are on the 12th floor rather too bright but large practical […] working and space, didn't eat there though. All in all a good value no frills comfortable and convenient hotel, we received good service too from welcoming staff. Read moreGenuine Hotels.com guest review
Our stay at the Marriott NYC Manhattan Midtown East was wonderful! And special thanks to Mark, our front desk check-in person, who made our arrival very welcoming. We definitely will be returning for future visits.Genuine Hotels.com guest review
"Best hotel experience in NYC ever"
I selected this hotel for many reasons, its location away from the hubbub of Times Square, yet a short subway ride close to it. The room had 2 queen size beds, something hard to find in NY. The view was incredible. The staff went out of their way, giving us directions, recommending 2 great places to eat, holding our luggage afrer checkout until our […] bus was to leave. I didnt meet a single unpleasant employee. What more can I say. Unless they double their prices because of this great review I will stay there every trip to NYC. Read moreGenuine Expedia guest review
"Great Hotel at a Great Location"
This hotel is in a great location. Not far from Central Park or Times Square. Very close to Grand Central and Rockfeller Center. The rooms are large and very modern and clean. I believe they have just been updated. The Staff is wonderful. Al the doorman is great! There is a ministore in the hotel lobby open 24/7 as well as a 24/7 drugstore on the c […] orner. Read moreGenuine Expedia guest review
"Pretty nice hotel"
Hotel was clean, pretty quiet (some noise at night from the street, but it's NYC - that's what you get), staff was friendly. I didn't really check out the amenities or breakfast. Location is ok - it's great if you want the tourist experience as you can walk to 5th avenue, central park, Times Sq. I'm more of a downtown guy but needed to be in Midtown […] for work for a few days from out of town. Subway next door. Read moreGenuine Hotels.com guest review
"Nice and friendly staff"
Nice place to stay and comfortable bed. Great locationGenuine Expedia guest review
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