Our whole experience here was very positive. All of the staff were very friendly and willing to try their hardest to accommodate any of our requests. The room was very spacious and clean. I will make this my hotel to stay at whenever I visit NYC!Genuine Expedia guest review
"Family fun in New York City"
Great stay, great service, my only complaint was the thermostat not work working well that made the room way too hot other than that it was an excellent dayGenuine Hotels.com guest review
We asked for a late checkout and it was available upon request. We also were able to check-in early since our room was available. That is a plus.Genuine Hotels.com guest review
"Nice hotel close to NY attractions"
Great hotel with fantastic city views with all the usual NY midtown and downtown attractions within walking distanceGenuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East Thank you for your review we appreciate your comments.
We stayed for one night with two little kids and a youth. The staff was so welcoming, friendly and willing to tend to the needs of a family with younger children. The location is great and we were able to dp everything we had planned.Genuine Hotels.com guest review
"great stay for family weekend trip."
One of the very few hotels with queen sized beds. Rooms are very spacious and clean. I was very happy with our stay and will most definitely stay again. My only negative is that the lobby area is rather small. Starbucks located on 12th floor of hotel was s very nice convenience.Genuine Hotels.com guest review
"Midtwon New York - Very Mid Level Hotel - $$$$$$$"
Securityis very poor. Anyone can walk inGenuine Hotels.com guest review
We had our grandchildren with us. The hotel was fabulous, recently updated. Staff was friendly. The children loved the shower.Genuine Hotels.com guest review
"OK Hotel, nice area. OK for families"
Hotel was OK overall, the area is fine, few nice restaurants and fairly close to Central Park, 5th Ave. etc. The one thing that concerned me a lot was last day. We left our bags on custody including my laptop bag. When we picked them up the laptop bag was OPEN! Fortunately, I had placed the laptop itself on one of the other bags with a lock in it and […] nothing happened... but the bag was open! Not nice... Read moreGenuine Hotels.com guest review
No problems - great room, great service, great location...what can one say?Genuine Hotels.com guest review
We had a terrific experience at this Marriott. The Doorman Pedro is an awesome representative of the hotel, as are the people at the front desk. The are very friendly, warm and welcoming. They know the neighborhood and are very helpful in recommending local restaurants, places to see and things to do. They made us feel at home and made our visit to […] New York very enjoyable. Read moreGenuine Expedia guest review
We enjoyed our visit - clean room with extra pullout bed, great location, and very nice bellhop. The check-in people were ok (not great), but the overall experience was very positive.Genuine Expedia guest review
"Very clean, helpful staff"
Loved it! The only thing that would have been nice would have been an extra full length mirror or some mirror in the bedroom. We had 5 ladies trying to get ready and an extra one in the room would have been helpful.Genuine Hotels.com guest review
"Great Hotel, but a little loud!"
We had a GREAT stay here! It was a terrific location and very centralized to everything we wanted to do in the city. And for a family of four, the room was spacious (considering we were in NYC after all!). One thing that was both a positive and a negative...there was a fire station and police precinct right around the corner from the hotel. This was […] GREAT because we felt safe and well protected...BUT, you do hear EVERY siren all throughout the night. You will experience the city that doesn't sleep! Read moreGenuine Hotels.com guest review
We were on the 31st floor with an awesome north-facing view. Based on other hotels, it seems they reduced the size of the bathroom in favor of a larger "living" area, which was great. We have stayed in Manhattan many times, and we will definitely stay here again. We were a little disappointed that the Starbucks had limited hours where coffee was actually […] available. The lounge where the Starbucks was located was quite nice and always open. The hotel lacks a formal restaurant. This didn't bother us in the slightest because, honestly, who wants to eat at a hotel in Manhattan? Read moreGenuine Expedia guest review
Our room was a bit more spacious than I would have expected. For the price, I was pleased.Genuine Expedia guest review
Not extravagant but good value. Friendly & helpful staff. Midtown convenience.Genuine Hotels.com guest review
"Nice hotel in good location."
Very good location. Friendly staff and excellent condition of the hotel.Genuine Expedia guest review
The Hotel was fine... the Valet charge was a bit on the higher side but cannot complain looking at the location. The location is wonderful. Room was awesome and was very clean. No complaints on the hotelGenuine Expedia guest review
With a city hotel, you can never be sure about the size of a room, but this was a great size! With a king size bed and pull out couch, there was still plenty of room for suitcases and to move around. Everything was clean and the decor was updated and trendy. The worst part of the hotel is the lobby that is very small and when we were checking out, the […] people at the front desk seemed unhappy and overwhelmed. We did have a problem with the valet, but they compensated us for it in return, which was appreciated. I would stay there again. Read moreGenuine Hotels.com guest review
Had a great view, a great stay, but missed not have a complimentary hot breakfast.Genuine Hotels.com guest review
"Nice hotell with comfortable beds and space."
Me and My family of 5 had a great experience. A lot of space and close to subway.Genuine Expedia guest review
"great stay at the marriott"
fabulous stay great customer service very clean rooms will go againGenuine Hotels.com guest review
The hotel occupies top portion of a tall building. Very modern and clean. Good location on the Eastside, which has a lot more restaurants, etc. Subway entrance is half a block away.Genuine Hotels.com guest review
"Perfect location near metro stops"
Overall great choice. Would definitely go back.Genuine Hotels.com guest review
"Great for Business"
The room was very comfortable, easy to use, and well-fitted out. There was a nice couch in the room and a refrigerator. Everything was very clean. Elevator system was not explained at all, and was a bit confusing. Otherwise it was great. Everything around the hotel shuts down at 8ish, because you're in a business district.Genuine Hotels.com guest review
"No food facilities"
Only a starbucks available and a little shop by reception. A bar would be useful.Genuine Hotels.com guest review
Room was quite big , hotel in general was great but no frills. close to the Lexington line. Served its purpose. One lady allowed us a late checkout but obviously was not communicated with the other front desk staff who insisted we leave or the computer which locked us out our room but house keeping which was in the corridor knew it to be our room so […] she let us in otherwise I wonder... Read moreGenuine Expedia guest review
Friendly staff and very helpfulGenuine Hotels.com guest review
The hotel really requires renovation. The furniture of the rooms seemed to be mixture of flea market purchasing. The walls and window sills were appalling, sticky carpets and bathrooms not really up to the mark.......Genuine Hotels.com guest review
"Fellas in NYC"
Great hotel next to subway station...was easy to catch the train uptown and downtown.Genuine Hotels.com guest review
"Nice Hotel. Good location"
We just stayed one night but the hotel was centrally located to all the things we wanted to do and see. The staff was courteous and helpful.Genuine Expedia guest review
"Clean, comfortable, lousy WiFi"
My family and I enjoyed our brief stay at the Courtyard Marriott. Room was new and clean. Hotel staff was courteous and helpful. Only two issues was when we arrived at 10:30pm, there were only 2 towels for a 5 person family. It took 45 minutes for staff to deliver more towels. And, the free wifi was worthlessly slow. Pure torture just trying to get […] email. Read moreGenuine Hotels.com guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East Thank you for staying at our hotel. I am not sure what may have been going on that may have slowed our bandwidth down, but that isn’t a normal situation. I usually utilized the free bandwidth when I use our Wi-Fi in the hotel. I am sorry you encountered difficulty. I am going to pass your feedback on to our PM staff regarding the time it took to receive your towels. A simple request such as yours should not have taken that long. I truly appreciate you valuable feedback. Thank you for being a guest of our hotel.
"Spacious rooms at normal price"
We were pleasantly surprised by ALL of the space in our room: it comfortably slept 3 adults and 2 young children. The room was clean, up-to-date and modern as well. This is the best hotel I've seen in the Midtown section of Manhattan that won't cost you an arm and a leg. It is located close enough to many points of interests.Genuine Expedia guest review
Too much money for this hotel, the best thing is the near metro station.Genuine Expedia guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East Thank you for reviewing our hotel. I am very happy that you took the time to review our hotel. I am pleased that you enjoyed the location of our hotel. Many of our guests also enjoy the size of our rooms, as well as the easy access to NY attractions some walking, some via NY’s Transportation Services Subway or Buses. Regarding our rates we try hard to stay very competitive with the NYC Market in fact have weekly meetings to discuss and change as needed. I thank you for sharing your review and thoughts with us.
"Quick NYC getaway..."
Room was large and comfortable, but bathroom is due for some detailed cleaning--- nothing major, just grimy in places. Beds are very comfortable and we had plenty of room for our family of 5 (2 queen beds, fold out sleeper sofa). Traffic on streets below might be an issue for some, but the hotel does provide ear plugs, which I thought was a nice touch. […] Front desk staff is lovely and were all very helpful. 12th floor lounge for breakfast- food was fine but service was very slow. Room was perfect as a place to come home to after a busy day seeing the sights. Great location too, close enough to walk if you're up for it, or right by subway if you'd prefer. Read moreGenuine Expedia guest review
Clean, comfortable. Adequate fitness center. In house Starbucks with spacious seating on 12th floor. Great location. Helpful staff.Genuine Hotels.com guest review
Response by Courtyard by Marriott New York City Manhattan Midtown East Thank you for reviewing our hotel. I am very happy that you took the time to review our hotel. I am happy you enjoyed our 12th floor space. Table 866 which you mentioned is our breakfast restaurant for those that are reading your review. Breakfast is available daily along with Starbucks. On the 12th floor we also have are gathering space which has TV’s for viewing, our library as well as our business center computers. The best part of your review was the fact you mentioned our helpful staff. Thank you for taking the time to write your review.
"Comfortable for families"
I liked the room v.much it was spacious for families specially if you don't want to leave kids in separate room. ThanksGenuine Expedia guest review
Would not let us check into our rm early. But would let others (Caucasians) do so. Also, observed security man bully the bell man.Genuine Hotels.com guest review
"Very nice hotel right downtown"
We had a lovely overnight stay in the Courtyard Marriott. It's always easy to get around in NY, so it's no surprise that this is particularly convenient. It was a good sized and comfortable room - we were expecting much smaller, since it's NY - and the hotel fitness area and restaurant were well equipped and pleasant enough. Not so much of a view, but […] otherwise it was a great place to stay. Read moreGenuine Hotels.com guest review
Only thing good about the hotel is its in the heart of manhattan , very sad part about all marriott in the usa the staff is very impolite , rude and does not regard customer service as of prime importance , for sure I would never recommend marriot chain hotels to any of my friends and acquaintesGenuine Expedia guest review
Great hotel in a great location. You can get to all the site seeing places such as Grand Central, Central Park, Time Square and Rockefeller Plaza quite easily walking but yet have a quiet room for sleeping. We didn't hear any noise in our room. It was very clean and quite spacious for a NYC hotel. The staff was very friendly and helpful. The bell hops […] at the front door were extremely helpful and so friendly they made the stay there even better. Would definitely stay there again on our visit back. Read moreGenuine Hotels.com guest review
"Wonderful view of the Empire State Building"
We had a wonderful stay at the comfortable hotel that is located on the East Side. Most of the time we could walk to attractions, and the subway was right there. I look forward to visiting New York again and I would stay here again.Genuine Expedia guest review
"Room for Family of Five"
Family of Five had plenty of room with sleep sofa. Room comfortable and clean. Complete staff friendly & helpful. Good location for attractions. Plan to stay again.Genuine Expedia guest review
Terrific location with friendly and helpful staff. Your vehicle will be parked at a different location so be prepared to wait for it when you need it. Hotel lets you know that it may be 30 minutes for your vehicle (mine was 15 mins). Wide halls and clean rooms. Minimal noise from other guests was refreshing.Genuine Expedia guest review
Really great hotel and location, just wish that they included room service at the hotel.Genuine Hotels.com guest review
I traveled with my family and the experience was beyond our expectations. The hotel staff, the comfort and location were amazing.Genuine Expedia guest review
"good place to stay"
Nice location and convinient. Easy access to all landmarks and public transport.Genuine Expedia guest review
"Nice and clean hotel!"
Very nice experience at this hotel. Nice location. Excellent service and friendly staff. I totally recommended.Genuine Expedia guest review
Very clean! Hotel staff very helpful with directions and instructions to navigate the subway system. Heard nightmares about small hotel rooms in NYC and this was more typical of an average size room, with queen size beds, which is also hard to come by in the city. Nice, safe location within walking distance to Rockefeller Center and Times Square. Not […] a lot of food choices in the small cafe...more of a coffee stop....but plenty of options nearby. Read moreGenuine Expedia guest review
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