All hotels in New York, New York, United States of America
1 room, 2 adults
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4.4 / 5Excellent

Score breakdown (from 1,382 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.6
4.0 / 5Excellent
"NYC midtown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A nice place to stay over Thanksgiving. I would stay here again.
Genuine Expedia guest review
Other trip Dec 5, 2014
Mark
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our very first time to New York. However, we came to the hotel around 8:30 am to valet park and take a tour but was not able to check in yet which was fine. When I booked the hotel I requested a lower floor and explained why. My husband is claustrophobic. It wasn't until we arrived we were told that the lowest floor for a room was the 14th. So that morning I said please give us the 14th floor and was told we would get that. When we actually checked in after our tour around 5 pm we were given the 16th floor. Not happy about that but it is what it is.I thought how nice it would be if only the hotel had an escalator for people who have this problem. Other then that the hotel is very clean and the staff was friendly and courteous.
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice but not much as far as amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a very nice stay at the hotel. Staff were great and the lounge on the twelfth floor was very accommodating. Price was somewhat high and did not include breakfast. We picked it for the location and were pleased. It was about .6 mile from the Macy's parade route.
Genuine Expedia guest review
Other trip Dec 2, 2014
Tim
US
5.0 / 5Outstanding
"Awesome... Will return"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Housekeeping was awesome, they made sure we had everything we needed. There were 5 of us and we were perfectly comfortable. Had stayed at another hotel before and the bathroom was tiny. The bathroom at Courtyard was comfortable. The staff is SUPER friendly. Breakfast is Starbucks sandwiches & hot drinks. Saved some $$ by including the breakfast in the nightly rate.
Genuine Hotels.com guest review
4 night family trip Nov 26, 2014
Lourdes
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent hotel. Great location. Good price. Would definitely stay again.
Genuine Expedia guest review
Other trip Dec 2, 2014
A Traveler
US
4.0 / 5Excellent
"Great place to stay in NY"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was great. The accodomations were excellent, clean and modern facility. The people were helpful and pleasant. A super value. The location was wonderful. We will stay there again.
Genuine Expedia guest review
Other trip Dec 1, 2014
Joe
US
4.0 / 5Excellent
"Great Midtown hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Spent Thanksgiving & Black Friday there - nice place to do so. Clean, convenient, nice staff. Only complaint is that our room had a door to the adjacent room which made it pretty noisy at midnight when neighbors got loud, fortunately the extra pillow were thick enough to use as ear plugs. Given that the problem is a design one I'm not sure that the management can do much about it. Will stay there again.
Genuine Expedia guest review
Other trip Nov 30, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Manhattan Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great hotel and staff. A pretty good walk from Times Square and Theater District but a short cab ride if you don't mind that.
Genuine Expedia guest review
Other trip Nov 30, 2014
Steve
US
5.0 / 5Outstanding
"Early Check In!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We took the red eye from California and were able to check in early to the hotel - at 6am - with no charge! Hotel staff were all polite, pleasant, and always helpful!
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Nice and convenient location. Amenities are excellent and staff is ALWAYs more than pleasant. Stay here all the time for business travel.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent experience!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our whole experience here was very positive. All of the staff were very friendly and willing to try their hardest to accommodate any of our requests. The room was very spacious and clean. I will make this my hotel to stay at whenever I visit NYC!
Genuine Expedia guest review
Other trip Nov 19, 2014
Carol
US
5.0 / 5Outstanding
"Family fun in New York City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay, great service, my only complaint was the thermostat not work working well that made the room way too hot other than that it was an excellent day
Genuine Hotels.com guest review
1 night family trip Nov 15, 2014
Dennis
US
5.0 / 5Outstanding
"Good stuff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We asked for a late checkout and it was available upon request. We also were able to check-in early since our room was available. That is a plus.
Genuine Hotels.com guest review
1 night trip with friends Nov 15, 2014
Darlene
US
5.0 / 5Outstanding
"Nice hotel close to NY attractions"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel with fantastic city views with all the usual NY midtown and downtown attractions within walking distance
Genuine Expedia guest review
Other trip Nov 15, 2014
Family of four
US
5.0 / 5Outstanding
"Very accomodating"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for one night with two little kids and a youth. The staff was so welcoming, friendly and willing to tend to the needs of a family with younger children. The location is great and we were able to dp everything we had planned.
Genuine Hotels.com guest review
1 night family trip Nov 9, 2014
A Traveler
US
5.0 / 5Outstanding
"great stay for family weekend trip."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One of the very few hotels with queen sized beds. Rooms are very spacious and clean. I was very happy with our stay and will most definitely stay again. My only negative is that the lobby area is rather small. Starbucks located on 12th floor of hotel was s very nice convenience.
Genuine Hotels.com guest review
2 night family trip Nov 7, 2014
Elizabeth
US
2.0 / 5Fair
"Midtwon New York - Very Mid Level Hotel - $$$$$$$"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Securityis very poor. Anyone can walk in
Genuine Hotels.com guest review
3 night business trip Sep 30, 2014
Alfred
US
5.0 / 5Outstanding
"Updated"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had our grandchildren with us. The hotel was fabulous, recently updated. Staff was friendly. The children loved the shower.
Genuine Hotels.com guest review
1 night family trip Oct 12, 2014
Carol
US
4.0 / 5Excellent
"OK Hotel, nice area. OK for families"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel was OK overall, the area is fine, few nice restaurants and fairly close to Central Park, 5th Ave. etc. The one thing that concerned me a lot was last day. We left our bags on custody including my laptop bag. When we picked them up the laptop bag was OPEN! Fortunately, I had placed the laptop itself on one of the other bags with a lock in it and nothing happened... but the bag was open! Not nice...
Genuine Hotels.com guest review
3 night family trip Oct 23, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
No problems - great room, great service, great location...what can one say?
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
Laurie Wertalik
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a terrific experience at this Marriott. The Doorman Pedro is an awesome representative of the hotel, as are the people at the front desk. The are very friendly, warm and welcoming. They know the neighborhood and are very helpful in recommending local restaurants, places to see and things to do. They made us feel at home and made our visit to New York very enjoyable.
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed our visit - clean room with extra pullout bed, great location, and very nice bellhop. The check-in people were ok (not great), but the overall experience was very positive.
Genuine Expedia guest review
Other trip Oct 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Very clean, helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it! The only thing that would have been nice would have been an extra full length mirror or some mirror in the bedroom. We had 5 ladies trying to get ready and an extra one in the room would have been helpful.
Genuine Hotels.com guest review
3 night trip Oct 9, 2014
AR
US
5.0 / 5Outstanding
"Great Hotel, but a little loud!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a GREAT stay here! It was a terrific location and very centralized to everything we wanted to do in the city. And for a family of four, the room was spacious (considering we were in NYC after all!). One thing that was both a positive and a negative...there was a fire station and police precinct right around the corner from the hotel. This was GREAT because we felt safe and well protected...BUT, you do hear EVERY siren all throughout the night. You will experience the city that doesn't sleep!
Genuine Hotels.com guest review
4 night family trip Oct 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were on the 31st floor with an awesome north-facing view. Based on other hotels, it seems they reduced the size of the bathroom in favor of a larger "living" area, which was great. We have stayed in Manhattan many times, and we will definitely stay here again. We were a little disappointed that the Starbucks had limited hours where coffee was actually available. The lounge where the Starbucks was located was quite nice and always open. The hotel lacks a formal restaurant. This didn't bother us in the slightest because, honestly, who wants to eat at a hotel in Manhattan?
Genuine Expedia guest review
Other trip Oct 15, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Our room was a bit more spacious than I would have expected. For the price, I was pleased.
Genuine Expedia guest review
Other trip Oct 10, 2014
JAG100
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Not extravagant but good value. Friendly & helpful staff. Midtown convenience.
Genuine Hotels.com guest review
2 night business trip Oct 1, 2014
George H
US
4.0 / 5Excellent
"Nice hotel in good location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very good location. Friendly staff and excellent condition of the hotel.
Genuine Expedia guest review
Other trip Oct 3, 2014
Jorge
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel was fine... the Valet charge was a bit on the higher side but cannot complain looking at the location. The location is wonderful. Room was awesome and was very clean. No complaints on the hotel
Genuine Expedia guest review
Other trip Sep 29, 2014
VIKRAM
US
4.0 / 5Excellent
"Great Room!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
With a city hotel, you can never be sure about the size of a room, but this was a great size! With a king size bed and pull out couch, there was still plenty of room for suitcases and to move around. Everything was clean and the decor was updated and trendy. The worst part of the hotel is the lobby that is very small and when we were checking out, the people at the front desk seemed unhappy and overwhelmed. We did have a problem with the valet, but they compensated us for it in return, which was appreciated. I would stay there again.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Lauren
US
4.0 / 5Excellent
"Great time"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Had a great view, a great stay, but missed not have a complimentary hot breakfast.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotell with comfortable beds and space."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Me and My family of 5 had a great experience. A lot of space and close to subway.
Genuine Expedia guest review
Other trip Sep 18, 2014
may
US
5.0 / 5Outstanding
"great stay at the marriott"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
fabulous stay great customer service very clean rooms will go again
Genuine Hotels.com guest review
1 night trip Sep 14, 2014
Jacqui Taylor
US
5.0 / 5Outstanding
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel occupies top portion of a tall building. Very modern and clean. Good location on the Eastside, which has a lot more restaurants, etc. Subway entrance is half a block away.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect location near metro stops"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall great choice. Would definitely go back.
Genuine Hotels.com guest review
2 night trip with friends Sep 12, 2014
J
US
5.0 / 5Outstanding
"Great for Business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very comfortable, easy to use, and well-fitted out. There was a nice couch in the room and a refrigerator. Everything was very clean. Elevator system was not explained at all, and was a bit confusing. Otherwise it was great. Everything around the hotel shuts down at 8ish, because you're in a business district.
Genuine Hotels.com guest review
1 night business trip Sep 10, 2014
Emily
US
4.0 / 5Excellent
"No food facilities"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Only a starbucks available and a little shop by reception. A bar would be useful.
Genuine Hotels.com guest review
2 night family trip Aug 26, 2014
Stephen Kirk
US
4.0 / 5Excellent
"CONVENIENT"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Room was quite big , hotel in general was great but no frills. close to the Lexington line. Served its purpose. One lady allowed us a late checkout but obviously was not communicated with the other front desk staff who insisted we leave or the computer which locked us out our room but house keeping which was in the corridor knew it to be our room so she let us in otherwise I wonder...
Genuine Expedia guest review
Other trip Sep 11, 2014
wayne
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Friendly staff and very helpful
Genuine Hotels.com guest review
2 night trip Aug 23, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
The hotel really requires renovation. The furniture of the rooms seemed to be mixture of flea market purchasing. The walls and window sills were appalling, sticky carpets and bathrooms not really up to the mark.......
Genuine Hotels.com guest review
1 night family trip Aug 18, 2014
UL
US
4.0 / 5Excellent
"Fellas in NYC"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel next to subway station...was easy to catch the train uptown and downtown.
Genuine Hotels.com guest review
2 night trip with friends Aug 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Hotel. Good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We just stayed one night but the hotel was centrally located to all the things we wanted to do and see. The staff was courteous and helpful.
Genuine Expedia guest review
Other trip Aug 26, 2014
Milt
US
3.0 / 5Good
"Clean, comfortable, lousy WiFi"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My family and I enjoyed our brief stay at the Courtyard Marriott. Room was new and clean. Hotel staff was courteous and helpful. Only two issues was when we arrived at 10:30pm, there were only 2 towels for a 5 person family. It took 45 minutes for staff to deliver more towels. And, the free wifi was worthlessly slow. Pure torture just trying to get email.
Genuine Hotels.com guest review
1 night family trip Aug 18, 2014
Doug E
US
4.0 / 5Excellent
"Spacious rooms at normal price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were pleasantly surprised by ALL of the space in our room: it comfortably slept 3 adults and 2 young children. The room was clean, up-to-date and modern as well. This is the best hotel I've seen in the Midtown section of Manhattan that won't cost you an arm and a leg. It is located close enough to many points of interests.
Genuine Expedia guest review
Other trip Aug 14, 2014
Zaq
US
3.0 / 5Good
"Good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Too much money for this hotel, the best thing is the near metro station.
Genuine Expedia guest review
Other trip Aug 11, 2014
excelente hotel
US
4.0 / 5Excellent
"Quick NYC getaway..."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was large and comfortable, but bathroom is due for some detailed cleaning--- nothing major, just grimy in places. Beds are very comfortable and we had plenty of room for our family of 5 (2 queen beds, fold out sleeper sofa). Traffic on streets below might be an issue for some, but the hotel does provide ear plugs, which I thought was a nice touch. Front desk staff is lovely and were all very helpful. 12th floor lounge for breakfast- food was fine but service was very slow. Room was perfect as a place to come home to after a busy day seeing the sights. Great location too, close enough to walk if you're up for it, or right by subway if you'd prefer.
Genuine Expedia guest review
Other trip Aug 10, 2014
Lynn
US
5.0 / 5Outstanding
"Excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean, comfortable. Adequate fitness center. In house Starbucks with spacious seating on 12th floor. Great location. Helpful staff.
Genuine Hotels.com guest review
2 night trip Aug 5, 2014
Leslie
US
4.0 / 5Excellent
"Comfortable for families"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I liked the room v.much it was spacious for families specially if you don't want to leave kids in separate room. Thanks
Genuine Expedia guest review
Other trip Aug 9, 2014
Rasha
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Would not let us check into our rm early. But would let others (Caucasians) do so. Also, observed security man bully the bell man.
Genuine Hotels.com guest review
6 night family trip Jul 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel right downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a lovely overnight stay in the Courtyard Marriott. It's always easy to get around in NY, so it's no surprise that this is particularly convenient. It was a good sized and comfortable room - we were expecting much smaller, since it's NY - and the hotel fitness area and restaurant were well equipped and pleasant enough. Not so much of a view, but otherwise it was a great place to stay.
Genuine Hotels.com guest review
1 night romance trip Aug 2, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews