The clerk upon check in took my credit card. When I asked for a receipt she said it would be put under the door overnight. We got the the room to discover left overs in the fridge from a previous guest and a balcony blocked by the front gable of the hotel. No receipt was under the door and when I checked with the front desk as I am headed out to the […] airport, I was rudely (his tone was seriously snotty) that I was to get it from the company where I made the reservation. I said you took my card, he said "doesn't matter". It may have been close to the airport, but I was unimpressed. Read moreGenuine Hotels.com guest review
Staff is very helpful. They go above and beyond to serve. When in the pool my daughter asked me if I brought some toys for her. I forgot to pack them. A staff member overheard and went and brought out some toys for her without being prompted.Genuine Hotels.com guest review
"Clean and Comfortable-Nice Staff"
This was a good choice and we enjoyed our short stay.Genuine Hotels.com guest review
The staff was great and the room was clean I would recommend this hotel.Genuine Hotels.com guest review
I had trouble getting to the hotel initially and had to call for directions from where I was lost. The person I spoke to was helpful. Convenient to restaurants.Genuine Hotels.com guest review
"PLEASE READ BEFORE BOOK"
When I wanted to book a place, I took a look at reviews and figure this seems to be a good place to stay. Now, I feel responsible to give you five reasons to avoid booking this hotel: I stayed two nights there. 1. Rooms are super small and dark and we didn't feel comfortable from the first minute that we entered. Bathroom was super tiny. I felt like, […] I booked a hotel in downtown NYC. 2. I had problem to communicate with reception desk. They were not friendly and not the best English speaker ever. They seem to just want to get rid of us. 3. The hotel is kind of close to the airport landing area. So, I COULD HEAR EVERY SINGLE PLANE WHICH WAS LANDING ALL NIGHT. When I asked them to change our room, they refused to do it. They just said “we left a note and will let you know”. I never heard from them. 4. For the first time in my life, I saw a note next to the computers in the lobby says: DON’T USE INTERNET MORE THAN 30 MINUTES. Therefore, I couldn’t download some music for my way back home. 5. I had the breakfast free when I booked the hotel. However, when I reached there, they refused to provide the breakfast for free and charged us $12.5 per meal. Hope it helps. Read moreGenuine Hotels.com guest review
pleasentGenuine Hotels.com guest review
"quite, clean and very comfortable"
The room was very clean and larger than I anticipated. Being in Vegas, it was nice to be in a hotel that didn't have slot machines in it. Close enough to the strip to enjoy my time down there and not have a long car ride back. The bed was very comfortable and had good sheets which is not common for a hotel. I was very pleased with the CourtyardGenuine Hotels.com guest review
"Wife's birthday getaway"
Christina was amazing and very helpful! I believe that she was the Desk Supervisor, however, as I had paid previously for the breakfast, the staff stated to me that I didnt pay for the meal at the front counter and at the desk in the breakfast area and Christina had to work that out. At breakfast the cook told my wife (when my wife asked about the food) […] rudely that there is nothing here that is free as though we wanted a free meal. To make matters worse all of the hot food was cold and not very seasoned. Read moreGenuine Hotels.com guest review
"Decent older hotel"
For the money could have done getter.Genuine Hotels.com guest review
Response by Courtyard by Marriott Las Vegas Henderson/Green Valley Dear Traveller ~ Thank you for your review and comments about our hotel. We appreciate you staying with us and hope you will give us another try. We have been serving the Henderson community for 15 years now and look forward to many more to come. Regards, Shannon O'Boyle General Manager
Great everything . Rooms are nice and clean ok view. Great area has stores and good food around. Nice pool.Genuine Expedia guest review
Response by Courtyard by Marriott Las Vegas Henderson/Green Valley Thank you for staying at the Residence Inn Henderson. We appreciate our guests providing feedback on our hotel. We are very happy that our neighborhood has so many choices for our guests to choose from. I am happy to hear that you were able to enjoy our wonderful weather by the pool . We know you have many choices and appreciate allowing us to be your home away from home for this trip. Regards, Shannon O'Boyle General Manager
"Good location off the strip"
a little hard to find, but nice. didn't find the theaters and restaurants that are only about 2 blocks ago...would be nice for the front desk to ask if you are familiar with the area. maybe have a little list of restaurants within a short distance.Genuine Expedia guest review
"The room ."
I needed a bathroom for a handicap and it was excellent. The toilet was easy to use as well as the shower. I only have one complaint. The bed was to mushy for lack of a better term. I sunk into it when I laid down. A firmer bed would have made this room a solid 10.Genuine Expedia guest review
"Good hotel bad service"
Great hotel for my business trip. The breakfast offered that you have to pay for was not that great. The waiter serving the area was not very respectful. He choose who he wanted to greet and serve. Me and my business partner sat at a table that was unclean and we had to retrieve our own cups and clean silverware not to mention the health inspector was […] there giving them a bad review for their services provided. Read moreGenuine Hotels.com guest review
"New Year's Eve"
Very clean and homey! Chef Jackie was superb! Breakfast was freshly made and nutritious!Genuine Hotels.com guest review
"convenient, close to airport"
Pleasant, very helpful staffGenuine Hotels.com guest review
The staff was very courteous and the breakfast including made to order of let's were great. The wait staff was friendly.Genuine Hotels.com guest review
I thought this was a great hotel for the price.Genuine Hotels.com guest review
the beds were clean, comfortable and firm. the staff was nice and gave us complimentary breakfast. close to a strip mall with a trader joe's and a small but lovely korean bbq restaurant nearby.Genuine Hotels.com guest review
"Close to where my friend was getting married."
It was easy to check in and out. I heard reviews of airplane noise and not enough ice but we didn't have any problems. The tgifriday deal was good and the albertsons next to the hotel was convienent. The shuttle took us to sunset gardens where the wedding we were attending was but unfortunately couldn't pick us up. Overall nice place.Genuine Expedia guest review
We had a very nice stay. The room was well appointed. The only flaw was a missing mini fridge and there was no fan in the bathroom. We would stay again if in the area.Genuine Expedia guest review
Very pleasant staff. Best for those with a rental carGenuine Expedia guest review
Good location, convenient to The Strip and airport. Not a fancy room, but adequate.Genuine Hotels.com guest review
Close to all activities that brought me to Las Vegas . I enjoyed the desert attractions.Genuine Hotels.com guest review
"Nice stay at the Courtyard."
Very friendly staff. 20 minutes away from the noise of Las Vegas strip. Henderson feels nice and safe. Most restaurants do not open until 10 AM. The hotel is clean and well maintained. Air condition works beautifully.Genuine Expedia guest review
"Canyon Trip - Day 7"
Excellent stay. Room was comfortable, clean, quiet and more than sufficient for my needs. Great value for the area during a weekend. Would recommend this property if you are okay with not staying in one of the casinos on the strip.Genuine Hotels.com guest review
We were very pleased with the service and the comfort and would definitely stay there again.Genuine Hotels.com guest review
"Great quiet and clean and friendly"
Would come back with my family again. Nice location everything you need us close by.Genuine Expedia guest review
"Great Stay for a good price"
I really enjoyed this place. It was a nice place to stay that was away from the busy life of the city. The room was good, the beds were nice, and I liked the extra lounge chair they had. Only thing I did not enjoy was that the ice machine ran out of ice. Could not get any ice for the night or any the next morning.Genuine Expedia guest review
"Great alternative to the strip."
I had a great experience at this Marriott. Not to far from the strip and very convenient if you have business or family in the Henderson area. Also plenty of good places nearby where you can grab a quick bite to eat.Genuine Expedia guest review
"Good Hotel off the Strip - near airport"
This is a good hotel. Friendly staff. Close to the airport. Away from downtown. Only downside is you can hear the planes but really only when you are outside the hotelGenuine Hotels.com guest review
I was in town for a national volleyball tournament and the hotel location was perfect with great rates! It was very quiet aside from the occasional plane landing or taking off every now and then, but I am a heavy sleeper anyway. The only issue that I had was that I could not get the air conditioning fan to remain on all night. Other than that I had […] a great two night stay! Read moreGenuine Expedia guest review
"Good place to spend the night"
I was in Vegas for a softball tourney. I usually stay at one of the big hotels, but I decided to stay far away from the strip... The room was realitively clean and the service was top notch! Aircraft noise from the surrounding airport spoiled the ambiance; however, I enjoyed the stay. I recommend this hotel to anyone wanting a nice place to kick their […] feet up! Read moreGenuine Hotels.com guest review
Great place to stay when visiting family. Close to the airport but not near The Strip. Good value and amenities.Genuine Hotels.com guest review
"Just for one night."
It was a good night. The breakfast buffet was really good!Genuine Expedia guest review
"Near my son"
Overall very nice. The air conditioner very noisy and kept waking me up at nite. Did not know hotel next to airport, so planes landing were bothersome too.Genuine Hotels.com guest review
"Nice hotel if you wish to stay away from crowds"
The hotel was nice, but a couple of issues prevented a higher rating. The first was, upon check in we went to the room and noticed a pipe poking through the ceiling of the shower and it was dripping. It is amazing to me that the cleaning staff did not report it to management so that the room would not be available for rent. After reporting the issue, […] we were given another room which was on the first floor and was nice. It was only during the night that things began to sour, all night long there was walking back and forth from the room above. We reported it to the front desk and the on duty manager tried to call the room but they wouldn't answer so he indicated he could not leave his post until someone else was there to help. The bottom lone was by the time he was available to people had already left, this went on for a couple of night, needless to say, we got very little sleep. Read moreGenuine Expedia guest review
The hotel was extremely clean, it's a smoke-free hotel so that's a plus. We smelled cleanliness as soon as we entered our room, the bed sheets, pillows, and towels were super clean and also smelled nice. Although this place is fairly close to the airport, and within the planes' landing approach route, I did not hear any plane's engine or anything else. […] My wife is a clean freak and even she was impressed with the place. Very nice hotel, I would definitely stay there again. Read moreGenuine Expedia guest review
"Great price and location"
Wonderful. Smelled clean and staff were very nice and accommodating! My first time staying at a Courtyard and plan to do it again!Genuine Hotels.com guest review
"Quiet hotel away from strip"
We rented a car, the hotel is an easy drive from the airport and in a quiet area away from the strip. There is a shopping center and a few restaurants on the same block or across the streetGenuine Expedia guest review
"Good comfortable hotel."
Our stay here was comfortable, the hotel is in good shape but starting to show signs of age. Some of the moulding in the bathroom was coming loose and there were loose bath fittings. The hotel is a little off the beaten path, but the lower price made up the difference.Genuine Hotels.com guest review
Pleasant, didn't want to be near the strip and appreciated restaurants within walking vacintiy.Genuine Hotels.com guest review
The work out room is under construction and not available. You can walk across the street and use the Residence Inn's work out room. For some reason Residence Inn guests were using the Courtyard breakfast facilities. It made for an over crowded and long breakfast experience. Bad timing for me. Wish I would have knownGenuine Hotels.com guest review
We stayed at this property for a few reasons. 1) We wanted to be able to get in and out of the hotel quickly an easily without a ten minute walk from the parking lot to the room. (We achieved that). 2) It was economically priced compared to the other options at the time of booking. 3) It was a three-star or better hotel. (I agree this property is properly […] rated as a three -star hotel). And finally, 4) the hotel has retail and dining nearby. upon arrival we were concerned about the jet noise as the hotel sits in the path of landing jets but surprisingly that did not bother us. A couple of minor details: The elevator could use some maintenance and the ice machine on the 3rd floor was non-operable. If priced right, I would stay again. Read moreGenuine Hotels.com guest review
"Current construction makes access inconvenient"
This Courtyard had a reasonable price, probably because it was having extensive deferred maintenance performed which required a portion of the facility to be shut down. We were consequently required to NOT use the designated ingress/egress locations designed for our room. We carried our luggage and belongings in and out of the only usable elevator and […] exits because of the closure of the access points assigned to our room. Read moreGenuine Hotels.com guest review
Clean and affordableGenuine Hotels.com guest review
"Nice room for the price"
Clean facility. Ended up here due to AC failing at our house. Was very clean and accommodatingGenuine Expedia guest review
"Great stay family fun!"
Had a family party in Vegas chose this hotel for my whole family got 3 rooms .. Great stay for 3 nights ..Genuine Hotels.com guest review
ROOM WAS VERY CLEAN!! EXCELLENT! ONLY COMPLAINT IS BED WAS NOT TOO COMFORTABLEGenuine Hotels.com guest review
"Nice hotel close to Las Vegas strip"
It's is nice if your are driving and want to explore mora than Las Vegas strip. Little noisy because is close to the airport. Good price!!!Genuine Expedia guest review
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