Well maintained property. Friendly staff. Great b-fast and good hours if you wanted to sleep in. Only issue I dad was the bed . Mattress sagged to side closest to the door/tv. Everything else was fine.Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Richardson at Spring Valley Thank you for your recent comments about your stay. I want to apologize to you for the discomfort of the mattress. Just know I'm taking all the necessary steps to correct this issue. I hope we will be able to host you and your family again in the near future.
There was some noise from the adjacent room and we could not sleep all night. Had a terrible nights stay. Everything else was okayGenuine Hotels.com guest review
I really loved the hotel and the price. I will stay again!!!Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Richardson at Spring Valley Thank you Shana, we look forward to your next visit.
"Quiet, clean, and comfortable."
This hotel was perfect for us, it was quiet, clean, and in a good location close to where we needed to do business this trip. The staff does a very good job and the ladies at breakfast do a fantastic job! We will definitely be back.Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Richardson at Spring Valley Hello Kevin, Thank you for the great review. I will be sure to read it to the team so they get the recognition they deserve!
"Close to family"
We always enjoy staying here.Genuine Hotels.com guest review
Booked room for two nights for friends and family. Staff was very friendly and helpful. Excellent breakfast area, warm and fresh food. Clean room, shower, pool was clean and very easy to access. We were out entire day and would return to sleep, shower and eat breakfast but even then it was fun... Rooms were made nice. Near area is very nice, plenty […] of places to eat and close to freeway and CVS Pharmacy... I would recommend this place for others with family... Cheers! Read moreGenuine Hotels.com guest review
"Great Hotel for the Price"
The staff was very friendly and helpful. The rooms and facilities were clean. I would have wished I would have had to time to spend in the lovely courtyard with the gazebo and pool. It was close to the freeway without the freeway noise.Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Richardson at Spring Valley Hi Lisa, Thank you for the great review. I hope you have more time to enjoy our courtyard on your next trip!
My husband and I really liked the hotel. Staff was really nice.Genuine Hotels.com guest review
"Cozy, Comfortable and Casual"
no complaints. I would stay at this hotel again.Genuine Hotels.com guest review
Value=okGenuine Hotels.com guest review
"Nice hotel next to the freeway."
I stayed one night and received excellent service.Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Richardson at Spring Valley Hi Kim, Thanks for the great review! I'll make sure the staff sees your comment about excellent service! Brian General Manager
That was great. The staff was kind and the room was clean. But don't forget this. The free breakfast with just 5 dollars is not include the tip.Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Richardson at Spring Valley Thank you for taking the time to leave a comment about your your recent stay with us. I am happy that you feel my staff was kind and rooms were clean, but I'm a little confused on your breakfast comment. I hope you enjoyed breakfast because we like to go out of our way to ensure guest satisfaction. I hope we will be able to host you again in the near future.
Wasn't like what they show in the picture...but like the location of the hotel where everything is within 5 min range...Genuine Hotels.com guest review
Everything about this hotel was great. From the front desk staff to the maintenance staff everyone was pleasent and helpful. Breakfast was delicious and the mattress was delightful! My family and i will stay at this hotel again!Genuine Hotels.com guest review
I would never go back there. The rooms are old and shower looks like the ones at super 8. Very outdated. I stayed at courtyard by Marriott at another location and it's like night and day. The beds made me itchy all over. I was so afraid there were bed bugs that I couldn't sleep. Would not recommend to anyoneGenuine Hotels.com guest review
The front staff at this particular Courtyard were especially friendly, they treated my dad with complete respect. Thank you.Genuine Hotels.com guest review
"NCAA Final Four"
Nice hotel with lot's of dinig options close by. Easy on-off highway access.Genuine Hotels.com guest review
"Nice Motel for the Budget"
Excellent location is right off the freeway, surrounded by several nice restaurants. Motel is clean and well-maintained. My room is big, comfortable, with two queen beds and mini fridge. Excellent breakfast.Genuine Hotels.com guest review
"really shorty stay"
satisfactoryGenuine Hotels.com guest review
We have stayed here several times and it is always great. It was really nice that the manager remembered me at check in. Thank you!Genuine Hotels.com guest review
Very Good Place to stay and enjoy with reasonable ratesGenuine Hotels.com guest review
I was disappointed with the condition of the mattresses in our room. The mattress bordered on flat. The hotel staff was friendly. My room was on the 1st floor, but there was not a ice machine. The floor was signed, but not machine. We asked a staff member, he answered politely and took the time to get the ice for me .Genuine Hotels.com guest review
"very friendly area"
We had a wonderful stay in the Spring Valley neighborhood!!!! The hotel was great as was the staff and the surrounding eateries were so awesome!!! We come from a small town, northwest of Ft Worth, and were staying 2 nights for our son's baseball tournament. We were so pleased with the down home feel of the location, smack dab in the middle of Dallas. […] Can't wait to return!!!! Read moreGenuine Hotels.com guest review
"close to Workshop Presentation"
Cheerful helpful staff, clean facilities, good breakfastGenuine Hotels.com guest review
Stayed here for 3 days on vacation. It was wonderful. Had to pay for breakfast but it was well worth it.Genuine Hotels.com guest review
"close to downtown, problems fixed quickly"
My husband and I came for our 1 year wedding anniversary. When we arrived we did not have a room available even though we booked ahead, but the hotel sent us to another hotel for the night free of charge which was nice, then when we finally got to our room the next day they threw in free breakfast for the in convince. The staff was very nice. We got […] stuck here longer because of an ice storm and the staff went out of their way to find out road conditions to each guests destinations. I would recommend this hotel to friends. Read moreGenuine Hotels.com guest review
My boyfriend and I loved this hotel. Very clean and the location is great. We'd stay here again!Genuine Hotels.com guest review
"Exceeded my expectations for this price range"
This was as nice as many hotels that I have stayed in, at three or more times the price. The front, desk, staff was very accommodating. My room was spotless.Genuine Hotels.com guest review
"Decent & convenient place to stay!!"
Comfortable;)Genuine Hotels.com guest review
Overall the hotel was fine. Was clean and the staff was friendly. Had I been familiar with the city, I would have chosen accommodations in a better part of town.Genuine Expedia guest review
Response by Courtyard by Marriott Dallas Richardson at Spring Valley Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Dallas Richardson at Spring Valley. You indicated in your response that the location of our property was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and hope to serve you again in the future. If I may be of assistance, please don’t hesitate to contact me
Would highly recommend itGenuine Hotels.com guest review
Acceptable but expensive compared against others similarGenuine Expedia guest review
The staff was ok, room was clean, breakfast was decent. The hotel is a little dated. Our room was good and beside the guy trying to charge me breakfast and it was including with my room It meet my needsGenuine Hotels.com guest review
We stayed for one night while having our house painted. Everything was perfect and especially enjoyed our conversation with the lady who runs the breakfast area. Very relaxing....will come again soon!Genuine Hotels.com guest review
Really love the hotel and location. always great employees. lady at breakfast is the absolute greatest.Genuine Hotels.com guest review
"Very nice hotel"
We loved this hotel. The rooms are a nice size and the beds are very comfortable. The only thing to watch is if you don't get a room that includes breakfast when you book, it's rather expensive. Instead of paying for it we went to CVS on the corner and bought cereal and milk.Genuine Hotels.com guest review
"First trip to Texas"
Amazing Hotel At An Amazing Price!Genuine Hotels.com guest review
"Good Location, Easy Access To Highway. Quiet."
Unfortunately, Front desk, Mr. Steve was not a right person to Assist & help the customers & he was with Not friendly attitude, but other person in front desk, Angela was very helpful & nice to customer with friendly attitude.Genuine Expedia guest review
Room was excellent for the price. Outstanding.Genuine Expedia guest review
"Great place to stay"
Clean, friendly and helpful staff, good breakfast, comfortable rooms. Great location. We spent 4 days there and enjoyed it.Genuine Hotels.com guest review
I chose this hotel to stay at while in Plank overnight for a wedding. It was affordable, clean, close to the major roads, and had the most comfortable hotel bed I've ever slept in!Genuine Hotels.com guest review
"Winter stay at Courtyard Marriott"
At first I was leery, not ever having stayed in a Courtyard. The rooms were far removed from the office and felt secluded, it seemed not in a good way as safety and security are important to me, especially when traveling with a young daughter without my husband with us. Long story short, we stayed on the top floor. The room was large and nice. I felt […] very secure and this was the quietest, most peaceful hotel stay I've ever had. It was great for the price and because of the balcony complete with a sliding glass door and screen, it would be great in the Spring or Summertime. Read moreGenuine Hotels.com guest review
"WARM WELCOMING AND COMFORT."
WE WERE GREETED WITH A WARM WELCOMING AND A FRIENDLY ATMOSPHER.Genuine Hotels.com guest review
"close to restaurants, movie theatre, retail/grocer"
clean room, beautiful lobby, good food, very pleased with the pricing, good service, good location, close to freeway. The room was better than the competition. WILL DEFINITELY BE A RETURNING CUSTOMER.Genuine Hotels.com guest review
"good value for money"
the hotel is located conveniently near to all restaurants, shopping areas, etc.Genuine Hotels.com guest review
"Don't have breakfast here!"
The room was great! it was clean comfortable and convenient! But when it came to breakfast my son got harrased and could not enjoy his meal at all!The lady taking care of the breakfast was extremely rude to my son. He was eating with my daughter and my husband. then she gives them a ticket for $33.95 for the meal when we had already paid for it included […] with our room stay. my son explained it, he told her 3 times we are in room 127 she checked it and apoligized after he told her 3 times! He couldn't enjoy his meal and made my daughter and husband fell uncomfortable too. Read moreGenuine Hotels.com guest review
"Nice and clean"
I was a great stay It would have been better to at least serve the guest donuts or cookiesGenuine Expedia guest review
The hotel was clean and comfortable, but old and in a transitioning neighborhood; the address was more off of than on Spring Valley. That said it was a good stay, the fireplace in the lobby was fun.Genuine Hotels.com guest review
"Top notch hotel. Great service."
This hotel was outstanding. Even when a faulty commode stopped up. The GM himself, appeared right away to fix the problem. Terrific price and amenities. Only a block off Hwy. 75.Genuine Hotels.com guest review
"Will stay in this hotel again."
Pleasant, very friendly staff especially the front dest.Genuine Hotels.com guest review
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