"I'd stay here again!"
I enjoyed everything about my stay at this motel. The price was very reasonable and the accommodations were great.Genuine Hotels.com guest review
"Nice Hotel for a business trip to Dallas"
I have stayed here once before and was impressed with the hotel with the exception of them not having CNBC. I asked them to get the channel and lo and behold, it now appears on the programming! I was very impressed with the front desk clerk Shree, who went out of his way to accommodate me and who really seems like the kind of employee any hotel would […] love to have. One small irritation was the heater fan was quite loud and I had to continually turn up the TV sound whenever it came on. That could be fixed by lowering the fan speed. Read moreGenuine Hotels.com guest review
My usual Country Inn was booked so I went looking for another. This location has been completely update. For me it is in a better location for my business travel around the area. It is right off Northwest Hwy and I35.Genuine Hotels.com guest review
really need to fix chipped paint in bathtub room # 335Genuine Hotels.com guest review
The room was pretty nice for the price. Nice location. We only stayed one night so we really didnt get to see how good room service was. Overall, i would stay there again but next time i visit Dallas i want to stay in a much bigger hotel where i can overlook the whole city from a room wayyyy up in the sky from my balcony.Genuine Hotels.com guest review
I selected this property because we had an overnight layover in Dallas on our way to Mexico. In my search, I chose DFW as the location for a desired hotel. My 2 major criteria were: 1) Free airport shuttle and 2) Breakfast included. The write-up led me to believe the property was "conveniently located" between DFW and Love Field. Not knowing the Dallas […] area, I accepted this description. When I called for shuttle service, I was told they do not serve DFW. Because it was late, and I was traveling with a disabled adult, I did not change my reservation. I took a taxi to the hotel, and the cost of the cab round-trip equaled the cost of a second night at the hotel. When we arrived, I asked about the shuttle and was told that they no longer offered shuttle service to DFW. However, the Guest Services Directory in the room still states "Complimentary shuttle available to Dallas/Fort Worth (DFW) and Dallas Love Field Airport from 5 am to 11 pm daily." To add insult to injury, I requested the front desk order a cab for the next morning. It never showed up, and we nearly missed our flight to Mexico. This is the first negative review I have posted on Hotels.com. I'm usually pleased with my choices. This, however, was unacceptable. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
"Easy access to Hospitals, Airport, & Downtown"
This hotel was at a great location. Easy to get to other places nearby. Obvious recent updates to rooms and lobby area. Nice breakfast selections and well kept. Fenced parking lot helped with security as well.Genuine Hotels.com guest review
Will stay then again.Genuine Hotels.com guest review
Loved the surprise of getting a two room suite. With three women getting ready, it was great.Genuine Hotels.com guest review
i liked everything except the bathtub had chipped paint within the tub and surrounding drain. Paint chips floating when taking bath/showerGenuine Hotels.com guest review
Exceeded my expectations with reasonable cost. Would chose to stay here again.Genuine Hotels.com guest review
Alot of great people work thereGenuine Hotels.com guest review
Stayed one night. I liked it so much I stayed two additional nights. I always read reviews before I stay at a hotel. You can't go wrong by staying here.Genuine Hotels.com guest review
Clean, comfortable rooms each with balcony or patio. Newly updated. Great free hot breakfast with lots of variety. Gated parking area. Reasonably priced. Pleasant staff. Would highly recommend if staying in the Dallas area.Genuine Hotels.com guest review
Did not like the hotel. The web said that it had H B 0. TV was bad sound ,stations not clear. Did not have balcony , bottom floor parking Lott , Tried to work but the chair kept falling backwards Would never stay again. The sad part is that I passed up a better hotel that was less money because this sounded so good on their web page. P s. The people […] working we're verry nice and tried help any way they could they would of placed me in a better room but the hotel was full. Don't want to down anyone but have to be honest Did not like this place. Need to update web Read moreGenuine Hotels.com guest review
"Good hotel for the price"
The hotel room was comfortable and the staff was helpful and friendly. I would stay there again is I was flying into Love Field.Genuine Hotels.com guest review
"Ok for overnight stay to fly out of Love Field."
The hotel is not in that great of an area but it does have secure gated parking. Love Field Airport is more like 5 miles not the 2.4 miles listed.Genuine Hotels.com guest review
"Decent option for the Money"
We stayed in this hotel for one night to be closer to our SW flight the next day from Love Field. It was quiet, clean and the staff was friendly. It was a decent deal at $125/night including tax but not an outstanding one. The parking lot is fenced, which is a good feature. Plenty of dining options within half a mile. The breakfast was OK; pretty standard […] run of the mill quick breakfast. Read moreGenuine Hotels.com guest review
"Great business hotel"
They were cheap and nice looking. Area was iffy and confusing to find the hotel, especially at night. However, we did find a really great Korean restaurant nearby to eat at (which was also hard to find even with GPS). The only thing I didn't like is you have to pay for parking, so the room rates are little deceptive verse normal hotels where parking […] is usually free. Read moreGenuine Hotels.com guest review
Very nice hotel and room for price! Shady neighborhood, but the gated parking made us feel better!Genuine Hotels.com guest review
"Not too bad."
overall this property is OK. Positives include good breakfast, clean rooms, and nice service. Negatives include no working hot tub and loud noises easily heard through thin walls.Genuine Hotels.com guest review
"hands down best stay"
Best hotel I've stayed at using the hotels app. Was not disappointed definitely recommend this hotel to anyone and everyone!Genuine Hotels.com guest review
"You Must Stay Here"
George W. Bush Library/Museum & Half Price Books Main StoreGenuine Hotels.com guest review
"Can't say enough about this hotel"
I can't say enough about this hotel. When I pulled up to the hotel I was a bit concerned but once we walked in I was impressed. The lobby area is very nice and efficient. The staff was all very nice. Your vehicle is behind a locked gate which you need a key card to enter. The doors to the entrances into the hotel all need a key card to get in. The room […] was nice and spacious, and very clean. The breakfast was great and had plenty of sitting room. Read moreGenuine Hotels.com guest review
"No Wakeup Call. No Breakfast Service"
Don't rely on a Wakeup call. We never got one. At breakfast, there was not an attendant for about 20 minutes. I had to go behind the counter to get stuff. Forget waffles. No batter out. Hotel was clean. With gated entry, safe place to stay.Genuine Hotels.com guest review
"Good location - great price"
Hotel was clean and comfortable. Convenient to great restaurants and Love Field airport.Genuine Hotels.com guest review
"A hidden gem in big D"
This place fooled me. Located in a somewhat industrial area in a building that just looks ok from the outside...but the rooms, the lobby, the breakfast and especially the service were outstanding! I highly recommend it!Genuine Hotels.com guest review
The manager on duty was snappy and short with meGenuine Hotels.com guest review
"The Worst Customer Service"
Here it goes: • didn't tell me over the phone that the shuttle to Love Field stopped @ 10:30pm - so I payed for a taxi when having free shuttle was the main incentive for my stay • the hotel staff forgot to enter my request for a 4am wake-up to make my next day flight • the staff forgot to turn on the heating element on the coffee machine in the lobby […] - so, I climbed into my late running taxi with COLD coffee. • will not ever stay here again!! Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service.
.The Hotel was great. They made sure all guest were comfortable and taken care of during the Ice storm that hit the same time we arrived. We had a great time even though we didn't venture to far from the hotel. We only had one complaint the toilet ran all night the first night. We were imediately place in another room. Loved this hotel the staff were […] so nice, Rooms are large with all the amenities one needs for a comfortable stay. Breakfast was great also. We would stay here again. Read moreGenuine Hotels.com guest review
Nice placeGenuine Hotels.com guest review
"Nice but has some issues"
It was a nice room. Beds were comfy, and it was clean. The only problems we had were the doors and the bathroom. Both doors were really hard to open. They were both broken. The bathroom didn't have a bath tub and every time you showered it flooded with water. Other than that it was a nice roomGenuine Hotels.com guest review
"nice and kinda smelled a bit at first"
Could be better, relatively good place for the money, a good deal on special.Genuine Hotels.com guest review
"It's a bargain, but..."
Be prepared to be alert if you're driving here for the first time. Even with a GPS, I had trouble discerning where I made the turn off the freeway and onto the side streets.Genuine Hotels.com guest review
"Staff courteous and helpful"
Enjoyed our staff, room, breakfast all was good.Genuine Expedia guest review
"Horrible Front Desk Staff !!"
I choose this hotel for a few reasons. 1) Location very close to airport 2) Offered wake-up call 3) Airport Shuttle 4) Pricing but ultimately I lost hundreds of dollars staying at this hotel versus the others due to the front desk staff forgetting to wake me up for my flight. I woke at 6am on my own and realized he never called. My flight was at 6am […] so I lost the money for that ticket because it was not the airports fault I didn't make my flight. I asked numerous times if it would be a problem and I was assured it would not be but apparently he was sleeping himself at 4am. To make matters worse I was given a private shuttle for all of the inconvenience, and in process I noticed we were going further than we should have so I inquired and that's when I was informed she was told by front desk to be take to the airport other than Lovefield. Why? Had they inquired they would have known I was going to Lovefield. I was also placed in a handicap room where there was no real bathing facility. It was for someone in a wheelchair! I know that the place was not full to capacity so I surely could have been offered a better room. Needless to say it was a very horrible experience! Steer clear if you require anything more than a place to sleep. The staff is rude , forgetful and unprofessional - it isn't worth the money! Read moreGenuine Expedia guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. We also apologize you were not offered a alternate room. To discuss your concern further, please contact Corporate Customer Care.
"a recommended spot"
I thought the service and the people were excellent.Genuine Hotels.com guest review
I absolutely loved this hotel!! Only stayed one night but it was nice and clean! The staff was very friendly too the breakfast was delicious!!Genuine Hotels.com guest review
I recommend a+ I was really pleasedGenuine Hotels.com guest review
"Very clean and great location!"
We had a girls night out and wanted something near by so we could cab it back when we were done. Was super close and cabs were readily available at our convenience. The hotel had a balcony which was awesome. My friend smokes so that was super convenient rather than going all the way out side the hotel. It was gated so that made us feel much safer and […] not have to worry about our cars over night. Room was clean and they have renovated so it was surprisingly nice. We got a great rate on Expedia. We will definitely stay here again on our next outing! Read moreGenuine Expedia guest review
It was okayGenuine Hotels.com guest review
Close to my relatives. Even thought close to the airport the airplane noise is not bad. There are no loud neigbors or clubs. Facing the freeway but noise was not bad. Reservation got messed up by Hotels.com but the hotel staff was good in trying to work it out with me. Took a lot more time to check in that one would like. Breakfast was good. Computers […] for printing airplane tickets are handy. Other than a couple of burn out lightbulbs the grounds and building were well maintained. Read moreGenuine Hotels.com guest review
The hotel is new, cleaned up, and the service is good. I liked the fact that cars were in a gated area and you could access your room from the sides of the hotel. The breakfast area is clean and new. The hotel itself is in somewhat of an odd location on a frontage road. Overall, great value.Genuine Hotels.com guest review
"Country Inn & Suites Dallas Love Field"
The Hotel was very nice, clean and comfortable. The front desk staff was hard to find because they cannot see the desk if they are doing other things. The maintenance staff and cleaning staff were wonderful. The door lock key cards were terrible. always having to have them reprogramed and it is a pain if your locked outside.Genuine Expedia guest review
Everything was awesome!!Genuine Hotels.com guest review
"Noisy nightclub next door could not sleep!!"
Be aware that there is a loud nightclub next door that plays loud music till 3am! Rooms were ok, price ok but better values around - look furtherGenuine Hotels.com guest review
PleasAntly pleased. Sad hot tub not in operation. All else great.Genuine Expedia guest review
"Should've trusted other reviews"
This hotel was one of the worse I've have ever been in. For 2 days I requested that my toilet wasn't flushing and it never got fixed. The staff acted like it was a huge problem that they were being bothered. I took a chance on this hotel because it used to be the location of a Marriott Courtyard but it is a low class hotel with low class staff memb […] ers. Read moreGenuine Hotels.com guest review
"Coming to pick family member from airport"
Very nice Hotel, if ever in the area would stay here again. Staff was great. Helped us w/all our needs. A/C could be improved w/noise level.Genuine Hotels.com guest review
"It was great"
I loved it. It's new look was really nice and I was impressed with what I got for how much I paidGenuine Hotels.com guest review
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