The hotel was nice and clean. It was surrounded by restaurants and gas station so that was great. Breakfast was good. I will book there againGenuine Hotels.com guest review
Large comfortable suites. Good breakfast but be on time as staff clean up right at 9:30. Shuttle to airport convenient. Staff friendly.Genuine Hotels.com guest review
"Good inexpensive hotel for families"
Our family of six stayed in a "presidential suite" which was two separate bedrooms plus a living area and two baths. It was plenty of space for our family. And the price was well under $200 per night. A great deal. The hotel has a nice pool and courtyard as well.Genuine Hotels.com guest review
Great hotel, very pleasedGenuine Hotels.com guest review
"Do not stay here!"
It was the worst hotel stay I've ever had. The room was humid and smelled bad, the bed felt moist because of the humidity, there were stains on the floor /sheets/towels and the staff was rude and unprofessional.Genuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We apologize for the condition of your room along with the service you received from the staff. We hope for another opportunity to exceed your expectations.
"Wonderful and secure"
Staff was great and very accommodating. Pool was outdoor and a little chilly but kids still loved it. Breakfast was tasty. Location was right off the highway so anywhere we wanted to be in 15-20 minutes.Genuine Hotels.com guest review
Our suite was luxuriously sized with two bedrooms and a living room space. The beds were incredibly comfortable. The staff in the hotel was very friendly with our children though our youngest locked us out of our bathroom necessitating the assistance of the staff on two occasions. The neighborhood is alright, like most things in Dallas you can't walk […] anywhere. But, it's a quick drive to lots of restaurants and great downtown sites. It was just 15 minutes to the Perot Museum, 6th Floor Museum, the Dallas Museum of Art, and the Dallas World Aquarium. We would happily stay here again. Read moreGenuine Hotels.com guest review
Hotel very good value; room dated.Genuine Hotels.com guest review
"Very pleasant surprise"
Turns out this 'suite' hotel is actually utilizing adjoining rooms with the door removed as a suite. That translates into 2 of everything, 2 bathrooms, 2 fridges, 2 coffeemakers, 2 patios, and plenty of real beds! We were very pleasantly surprised to get two bathrooms and great beds for the price. The beds were very, very comfy. I am a picky person […] and the place was clean enough that I forgot to put on my house slippers. We will stay here again. One thing to keep in mind, there is a 'gentlemen's' club on the street behind the hotel so loud music was an issue, but if you stay toward the front of the property that will be less of a problem. Full breakfast was fresh and the lobby/patio/breakfast area was well designed and attractive. Read moreGenuine Hotels.com guest review
Rooms were nice and clean with comfortable beds. The area it is in is a little difficult to get to and the neighborhood around doesn't appear to be the best but the do a have gated parking lot. Overall very nice place.Genuine Hotels.com guest review
I'm not usually one to post negative reviews. I'm a fairly positive, upbeat, optimistic person; but there is just no excuse for this. My husband and I (just married the previous day) stopped here on our honeymoon. We checked in, they gave us the room key and we went on our merry way, luggage and all. When we came into the room, it was QUITE CLEAR that […] housekeeping had not been there. The sheets on the bed were all twisted up and hanging off the bed and onto the floor. The wall hairdryer was on the floor, and there were damp towels in various places and on the floor. I called the front desk on the phone and said, "Umm... yes, we just checked in and there is an issue with our room; I don't believe housekeeping has been here." They replied with, "Well what is wrong with the room?" Their tone kind of irritated me so I mentioned all of the things above. They sent us to a different room two floors higher. In this room, while everything was tidy, there were no coffee filters and when my husband tried to put a cup of tea in the microwave to warm up there was no plate causing him nearly to tip the cup of tea. Overall it was a horrible experience. I will give the place one thing because I don't like all this negativity; this hotel had the BEST continental breakfast I have ever seen in a hotel. No question. No lie. AMAZING breakfast here! Read moreGenuine Hotels.com guest review
My sister and I had a wonderful stay, our room was beautiful, loved being able to walk right out to the courtyard and relax by the fire pit at night, breakfast was awesome, and the staff was very friendly, we would definitely stay again when in Dallas, Thank you for a memorable stay.Genuine Hotels.com guest review
Only complaint was limited hours for airport shuttle. Had to take a taxi.Genuine Hotels.com guest review
It was great. Great location. Clean rooms. Spacious. Very comfortable.Genuine Hotels.com guest review
"Good rooms-Cheap food!"
The stay was comfortable and clean but don't plan to eat!Genuine Hotels.com guest review
Enjoyed the short stay. Staff very courteous and helpful. Rooms neat and comfortableGenuine Hotels.com guest review
My family and I stayed here after a long delay and flight from Florida. We were tired and hungry, we were able to check in easily, we drove to the chills down the street to eat, and slept sooo good that night. The beds were comfortable. The whole place was amazing. We are already looking forward to staying there again!Genuine Hotels.com guest review
"Decent place but false advertising!"
Rooms are basic and clean however I was very displeased with my stay and left after the first night and went somewhere else. Hotel is advertised as having complimentary airport shuttle to both DFW and DAL airports, however they only offer shuttle to DAL (the property use to offer DFW) and it's still advertised in their brochure in every room but hotel […] staff won't stand by what's advertised. This property is also listed as having a restaurant on site but that is no longer true either! No restaurant or room service, only the pretty decent complimentary breakfast. Hotel staff told me upon calling prior to my stay that every room includes toiletries including toothpaste, however no toothpaste is available. Then I specifically went to this property because it offers patio/balconies. I put in a written and verbal request through Hotels.com and the hotel directly that I would be arriving with a late checkin due to a late flight arrival and specifically would like a 3rd floor room facing the fire pit courtyard. They assured me it would be no problem. I arrived with barely anything available and was forced to take a back room facing the creepy parking lot! I asked to speak to a manager which none was available so the next day I asked to be moved, and they put me in the one and only room in the whole property without a balcony! Nothing to step out on and it was facing the pool. After all that had occurred, I left and stayed my other nights at a much better property. The price at this hotel is definitely reasonable but that certainly doesn't mean you shouldn't expect what's advertised or what's requested and promised. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. .
We stayed for three nights. The room was very clean and the staff was extremely pleasant. The breakfast was a nice surprise with sausage and eggs along with the basic choices on a continental buffet. We will be staying again.Genuine Hotels.com guest review
Good shuttle service to Love FieldGenuine Hotels.com guest review
The manager tried to impose a $50 per pet fee on me for each of my 3 little dogs at checkin. I've never paid more than $10 per pet at any Country Inns previously. It was cheaper for me to abandon my hotels.com reservation and stay at La Quinta down the street than pay the additional $150 for one night. When I asked for documentation of the $50 fee policy […] the manager would not provide me with anything on paper or even sign a note to the effect that they were doing this, so I presume they are just crooks. Hotel looked nice though, but in a suspect part of town. Read moreGenuine Hotels.com guest review
Not at all what we expect from a Country Inn and Suites, poorly maintained, cheap cookies with an Otis Spunkmeyer sign, hot tub boarded up, stained carpet in room, one bedroom of 3 room suite missing a door so no privacy- was told by staff that these owners had removed the doors for some reason. The rooms were spacious and the the breakfast was good. […] Nice outside gathering area by fire pit. We were there for two nights and had to ask for towels for day two and trash wasn't emptied and with a family of 5, there was lots of trash and dirty towels. Would not recommend, quite disappointed in Country Inn and Suites. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards.
"Very nice for an overnight stay"
The bed was pleasantly comfortable, and the fenced-in parking lot was nice as well.Genuine Hotels.com guest review
"Excellent hotel, slightly hard-to-find location"
Super friendly staff, spotless room, with all facilities in tip-top mint- condition. My only sligiht issue is that I didn't have GPS, and the confusing Dallas freeway system combined with the very nice front-desk lady who was not good at over-the-phone driving directions, making this place a bit hard to find (even though it's righit off the freeway […] ). Read moreGenuine Hotels.com guest review
i was staying the night --a few hours --not much to report. room was niceGenuine Hotels.com guest review
"Family Vacation Overnight Stay before Destination"
Very nice room, super clean, excellent breakfast! !!!!Genuine Hotels.com guest review
"Good for quick stay"
No frills but easy access, easy check in and secure gated parking lotGenuine Hotels.com guest review
Very nice and clean for the price, would recommend to anyone.Genuine Hotels.com guest review
Love this hotel. Ebony at check in was awesome. Beds were super comfortable and every room has a walk out balcony. This is my new place to stay in Dallas.Genuine Hotels.com guest review
I had a horrible day of plane delays and cancellations. I left the airport in a terrible mood due to Southwest's horrible customer service and honestly I just chose the least expensive hotel I could find for the night. It turned out that my stay was far more enjoyable than my fellow passengers who had stayed at the hotels recommended by the airline […] and even with their discounts for travel delays they spent more on their room. I was also pleased that there was a shuttle service to the Dallas Lovefield Airport as I had already incurred a great deal of expense and did not want to pay for a taxi. I will definitely stay here any time I am in the area. Read moreGenuine Hotels.com guest review
For the price, the hotel definitely exceeded our expectations. Hotel staff was welcoming and helpful when we cheked in. Rooms were spacious and clean. Breakfast was phenomenal. Overall, it was a very nice overnight stay.Genuine Hotels.com guest review
"Great Hotel Value"
The hotel was a great value. And, while I didn't love the area, I was very pleased that it had a gated parking lot. If you find yourself in the Love Field area, this is a great choice!Genuine Hotels.com guest review
Lovely hotel! Breakfast def exceeded my expectations for a free breakfast.Genuine Hotels.com guest review
Very nice hotel, looks recently updated, rooms were nice and clean, comfy bedding, excellent view of courtyard with walk out balcony. Love this place - would stay again!!Genuine Hotels.com guest review
The bed was a bit uncomfortable. You need to invest in Hampton Inn beds. They are wonderful. Loved Ebony the girl at the front desk. She was warm and friendly and fantastic at multitasking. Overall a great place to stay..Genuine Hotels.com guest review
"Great Hotel for the Business Traveler"
I enjoyed my stay at the Country Inn. Exceptional staff except for one person. Very customer oriented. When I did have to escalate a issue to management, it was taken care of immediately. I will stay here every time I am in Dallas.Genuine Hotels.com guest review
"Good Hotel at a fair price."
Stayed there with some friends for the weekend and enjoyed our stay. Nice, clean rooms. Nice lobby and delicious breakfast.Genuine Hotels.com guest review
"Very nice hotel"
Very friendly staff and comfortable room. nice breakfast, enjoyed having fridge and microwave in room and iron and ironing boardGenuine Expedia guest review
Solid value. Good location. Not the easiest property to find without GPS. Property aging, but looks to be being spruced up at present. No problem staying here again.Genuine Hotels.com guest review
"In town for training"
Got some rest & enjoyed a nice FREE breakfast... The friendliness of the staff also keeps me coming back!Genuine Hotels.com guest review
The overall stay was great! The only thing wrong was that our air unit wasn't working right. They were great about it. The front desk took note and said to give them until 5:00 pm. When we arrived at 4:00, it was fixed! The hot breakfast was very good with a descent variety. They could invest in a second waffle maker since there was always a line for […] it, but that's it. The room was clean, spacious, and well-lit with a nice view of the courtyard and pool. There were some questionable people walking around in front being that it was right next door to a liquor store, but the hotel parking lot is fenced and secure. Very happy with our stay! Read moreGenuine Hotels.com guest review
Found these minor problems: Bathroom full of hairs on the floor, TV remote does not work some of the time, limited towels and soap, coffee late 4 out of the 5 days, access card expires 2 days before checkout, called twice to ensure there is 2 full beds in one room but only one found. The plus side are the staff are friendly and the breakfast is quite […] decent. Read moreGenuine Hotels.com guest review
"Awesome as always and very clean"
This was a great hotel. Would do it again. Room was beautiful and breakfast was outstanding.Genuine Expedia guest review
Me and my family decided to get a break from our life and choose to stay at 2 days at a hotel. We come across country inn and suites because of the special price. From the moment we walked in we were amazed the staff was friendly even upgraded us for having to wait 10min in the lobby for our room. The rooms, complimentary breakfast, patio and pool were […] spectacular! They even had free transportation to the restaurant nearby and the driver was more than nice. We well be staying here again. Read moreGenuine Hotels.com guest review
"Nice Hotel for Fair Price"
I was a little skeptical about the hotel since we got such a deal and it was off a major highway but we were pleasantly surprised by the hotel and even decided to stay another night. Room was clean and nice. Nice pool area and free hot breakfast were a plus also!!Genuine Expedia guest review
"Nice Hotel but..."
Not as close to medical center or downtown as I thought. Lots of construction going on in the surrounding area. Great breakfast buffet.Genuine Hotels.com guest review
"Close to airport, they offer shuttle rides.."
Staff was very nice. Very helpful when arranging shuttle to airport.Genuine Expedia guest review
"Freeway mess, odd location."
There for short vacation. Hotel was next to liquor store, with a ton of construction on the freeway. All the freeways and streets are confusingly named.Genuine Expedia guest review
I arrived early and they let me check in early with no problem. Hotel was updated less than a year ago. Great room with balcony. Great continental breakfast. For the price it was a wonderful experience.Genuine Expedia guest review
"Nice hotel, tricky location"
The hotel staff are all wonderful and very helpful. Hotel seems to have some upgrades done, a sign at the front noted they were in the middle of a change over so I'm sure once it's finished the hotel will look even better. Bed was very comfortable and housekeeping did a wonderful job cleaning the room daily. A bit chilly to enjoy the pool during my […] stay but it did look nice and they have great outside seating around a fire pit. Complimentary breakfast was fantastic, the staff in charge of making the breakfast would get 5 stars in my book. They had a great variety and everything was always hot no matter what time I got to breakfast. The only negative was the tricky location. This was my first trip to Dallas so that might be the issue; it was just a weird spot to get to from any different direction. Overall the stay was great and I would recommend the hotel. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )