"Elegant hotel. This hotel makes you feel at home."
I felt at home while at my stay. Loved it! Elegant well furnished hotel.Genuine Expedia guest review
"OK if you have your own transportation"
Hotel is nice. Breakfast is basic. Don't stay here if you need to depend on airport shuttle and/or wakeup calls. Morning of my departure the 5am shuttle driver did not show up. I finally left at approx. 5:40 via another ride and the driver had still not arrived. Another gentleman rushed downstairs as they had not given him the wakeup call he requested […] or called the cab ahead of time. Two people missed their early flights because of poor service. If you have your own car and a reliable alarm clock the hotel is clean enough to sleep in. Nothing is within walking distance. Read moreGenuine Hotels.com guest review
"Won't stay again"
The initial feel was nice, hotel was pretty clean. But the noise of kids running up and down the hallway yelling and screaming until 4 am was absurd!! My husband and I got zero sleep. Not a pleasant experience at all!!Genuine Expedia guest review
Terrible service, air conditioner didn't work, asked to have it checked and it still wouldn't stay on. No one even offered to give us a different room or try to make it right. Do not stay here!!Genuine Expedia guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future
"I would stay there again minus the construction!"
Difficult to get to hotel, a lot of construction. Hard to find room location, not marked very clearly. The beds and pillows were clean and comfortable. The room was clean and spacious.Genuine Hotels.com guest review
The room was great. The only thing that upset me was the clerk said he could not print out the correct receipt. It had a wrong amount and a wrong credit card number. I could not understand this. Unless this is fixed I will no longer book a room st this hotel.Genuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service.
Great stay, rooms clean, great breakfast and very clean throughout.Genuine Expedia guest review
"NCAA FINAL FOUR"
Staff was friendly and timely. Rooms were clean and comfortable. Wifi was good. Thee breakfast was OK, the gravy was watery. The seating area was a bit small. Overall i would stay there againGenuine Expedia guest review
"2014 Final Four Trip"
The hotel and its amenities were nice. The hours of the breakfast were a bit early if you're a late sleeper. They closed down breakfast at 9:30am. Overall a very nice place.Genuine Expedia guest review
"Good stay overall"
Nice hotel but not in the best area. Everything was clean and the staff was friendlyGenuine Expedia guest review
Great place; good security. Nice stayGenuine Hotels.com guest review
We would stay here again. Close to every thing. Clean!!!Genuine Hotels.com guest review
Very clean and protective of your cars.Genuine Hotels.com guest review
Everything exceeded my expectations except the elevator being down for mtce, but I suppose that couldn't be helped. Overall, a very nice visit.Genuine Hotels.com guest review
The room was clean and the beds were comfortable. The AC made a terrible noise that we turned off . Then the bathroom stool kept turning off & on so we just shut the door. It was late & we just didn't want to change rooms at that time. We reported the problems at check out & the staff was very sorry we had problems. Breakfast was good.Genuine Expedia guest review
Stayed at this hotel twice. Both times have gotten a clean room, less than 5 minute check in and breakfast in morning is good. I felt this was a good hotel for the amount I paid. Would recommend.Genuine Hotels.com guest review
"Too far away"
Bring your water and snacks--nothing in the hotel to purchase and if it is--IT IS OVERPRICED. No nearby resturants- within walking distance of any quality.Genuine Hotels.com guest review
Very nice people, clean room easy to get tooGenuine Hotels.com guest review
"Great place to stay"
Clean modern rooms. This will be my first choice if I return to the area. Friendly staff.Genuine Hotels.com guest review
My stay was fine, but it was a tremendous challenge to get to the hotel via the shuttle even though I called in advance. The hotel itself was fine and served the purpose, but the staff was scarce or in training, therefore, it compromised the service and many errors were made, like giving me wrong information, wrong key, non-existent room number, inactivated […] key, etc. One young lady checking me in was lovely and tried to be helpful under pressure, great attitude and willing to help, but lacked knowledge and guidance. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or after your next stay. .
All was good. Curtious service. Room clean & new. Disappointed that there was no longer an in house resteraunt . Neighborhood a little questionable.Genuine Hotels.com guest review
"Nice hotel and newly renovated"
Good visit overall and the room was nicely decorated. Breakfast was okay and food ran out quickly. But overall it was a nice visit. Parking was ample and it was a gated parking lot.Genuine Hotels.com guest review
Loved the hotel!! My room was very clean. The hotel was beautiful. Nice pool and nice little bomb fire thing with chairs surrounding it. It was awesome!! Good location!! I would definitely recommend this hotel to friends and family!!Genuine Hotels.com guest review
The biggest concern I had with this hotel was the cleanliness, I was surprised to find carpet stains especially when many of the reviews had said it had been updated. I also was surprised to find that on the first floor there was a door right out to the pool area. While the property is gated this was a little unsettling for me as I am a woman who was […] staying by herself.. All in all I think the hotel staff was friendly and helpful but the above issues were a little off-putting. Read moreGenuine Expedia guest review
"Nice hotel in close proximity to everything"
Wonderful experience. We went down a few days to find an apt since we are moving to Texas in June. The staff was very helpful with recommending restaurants and places to go. Shuttle was provided which made getting around much easier.! Would definitely go back.Genuine Expedia guest review
"Nice hotel for business travelers"
The room was nice, clean and updated. The only problem was a nearby room with plumbing problems caused a foul odor in the hallway.Genuine Expedia guest review
"Great location and awesome customer service!"
I thought the hotel was very lovely and the location was excellent-especially for the price! The decor was beautiful and the rooms well furnished and VERY CLEAN. And I was not expecting my own balcony.That was a nice surprise. I loved having the coffee maker and microwave in my room and the TV was nice.Great sized bathrooms with GREAT water pressure. […] For a free breakfast, it was very good and there was a lot of variety. Good coffee-different brews. The eat in breakfast area was also very elegant and welcoming. The outside seating areas by the pool were charming and they had a good workout room. The hotel was also only a few minute drive from downtown which was great. And the employees were very nice and extremely helpful. Cannot recommend enough! A+ Read moreGenuine Hotels.com guest review
"Great price for good quality"
For $65 dollars it has gated parking & a balcony ! It was really nice with friendly staff!Genuine Expedia guest review
"Comfortable and convenient"
Saw a few minor "cleanliness" issues (housekeeping left hair in bathroom floor--but pretty sure it was ours), but overall very clean. Would never have found it without a GPS but it is located conveniently close to Love Field, etc. Late night staff not as helpful as day staff. Still, all were friendly. Would stay here again!Genuine Hotels.com guest review
"Loved it !!"
We really enjoyed hotel. Lobby, rooms, pool very clean. They have area in lobby family can relax read books enjoy tea or coffee FREE. They also have an outdoor fire place where u can seat and enjoy night sky. Really enjoyed breakfast. They had eggs, potatoes, buscuits , gravy, oatmeal, cold cereal , pastries, and waffle . Will definitely stay here […] again!!! Read moreGenuine Hotels.com guest review
Kids loved it we loved it plenty of space cant wait for summer for poolGenuine Hotels.com guest review
It was good overall... Would definitely come back n recommend it to others.... Good service n staff n lots of roomGenuine Expedia guest review
"Disappointed with service"
While the room itself and breakfast was superb, the dryer in the laundry room did not work. I told the front desk about the situation, and the lady said I could use the equipment in the housekeeping room the following morning; however, the guy who work the desk the next morning lied to me in stating he needed to contact housekeeping when in reality […] he called his boss just to tell me I could not use the equipment. Will not stay at another Carlson hotel. Read moreGenuine Hotels.com guest review
the room that I stayed was big enough, sort of clean. the biggest issue that i had after my stay, I was double charged. the room was prepaid via hotels.com, 2 weeks later I charged again by hotel. This is not fair, I called the hotel, and the front desk guy said call later, there are no managers around yet. I will try to call again later.Genuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center Thank you for taking the time to reach out and inform us about an inaccuracy on your room bill. We understand the inconveniences this can cause. We apologize for the difficulties you encountered, but are happy to see the situation has been resolved
The only reason I didn't give this hotel all 5 stars was because the house keeper did clean my room she only made the bed. Other than that it was extremely nice especially for the price.Genuine Hotels.com guest review
very clean comfortable hotelGenuine Hotels.com guest review
"Great hotel near the airport"
Great breakfast, very helpful staff. Great location near Love Field Airport.Genuine Expedia guest review
"I'd stay here again!"
I enjoyed everything about my stay at this motel. The price was very reasonable and the accommodations were great.Genuine Hotels.com guest review
"Nice Hotel for a business trip to Dallas"
I have stayed here once before and was impressed with the hotel with the exception of them not having CNBC. I asked them to get the channel and lo and behold, it now appears on the programming! I was very impressed with the front desk clerk Shree, who went out of his way to accommodate me and who really seems like the kind of employee any hotel would […] love to have. One small irritation was the heater fan was quite loud and I had to continually turn up the TV sound whenever it came on. That could be fixed by lowering the fan speed. Read moreGenuine Hotels.com guest review
My usual Country Inn was booked so I went looking for another. This location has been completely update. For me it is in a better location for my business travel around the area. It is right off Northwest Hwy and I35.Genuine Hotels.com guest review
really need to fix chipped paint in bathtub room # 335Genuine Hotels.com guest review
The room was pretty nice for the price. Nice location. We only stayed one night so we really didnt get to see how good room service was. Overall, i would stay there again but next time i visit Dallas i want to stay in a much bigger hotel where i can overlook the whole city from a room wayyyy up in the sky from my balcony.Genuine Hotels.com guest review
I selected this property because we had an overnight layover in Dallas on our way to Mexico. In my search, I chose DFW as the location for a desired hotel. My 2 major criteria were: 1) Free airport shuttle and 2) Breakfast included. The write-up led me to believe the property was "conveniently located" between DFW and Love Field. Not knowing the Dallas […] area, I accepted this description. When I called for shuttle service, I was told they do not serve DFW. Because it was late, and I was traveling with a disabled adult, I did not change my reservation. I took a taxi to the hotel, and the cost of the cab round-trip equaled the cost of a second night at the hotel. When we arrived, I asked about the shuttle and was told that they no longer offered shuttle service to DFW. However, the Guest Services Directory in the room still states "Complimentary shuttle available to Dallas/Fort Worth (DFW) and Dallas Love Field Airport from 5 am to 11 pm daily." To add insult to injury, I requested the front desk order a cab for the next morning. It never showed up, and we nearly missed our flight to Mexico. This is the first negative review I have posted on Hotels.com. I'm usually pleased with my choices. This, however, was unacceptable. Read moreGenuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
"Easy access to Hospitals, Airport, & Downtown"
This hotel was at a great location. Easy to get to other places nearby. Obvious recent updates to rooms and lobby area. Nice breakfast selections and well kept. Fenced parking lot helped with security as well.Genuine Hotels.com guest review
"my stay was comfortable."
I was looking for a nice cheap hotel and got a sweet deal for the weekend for this one. Nice and clean, stuff was friendly and helpful. I loved it.Genuine Expedia guest review
"Nice Hotel, Cheap and very desent."
I stayed three nights, breakfast was great and rooms were clean. Great location in between dallas and fort worth.Genuine Expedia guest review
Will stay then again.Genuine Hotels.com guest review
Loved the surprise of getting a two room suite. With three women getting ready, it was great.Genuine Hotels.com guest review
"Nice hotel in an unattractive neighborhood"
Clean, comfortable, friendly staff - but the area around the hotel is surrounded by interstates and run-down businesses.Genuine Expedia guest review
"Had a great stay!"
The room was very comfortable and the staf was great! Everyone was very friendly. The hotel had everything we could ask for and the location was so convenient!Genuine Expedia guest review
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