"Family Vacation Overnight Stay before Destination"
Very nice room, super clean, excellent breakfast! !!!!Genuine Hotels.com guest review
"Good for quick stay"
No frills but easy access, easy check in and secure gated parking lotGenuine Hotels.com guest review
Very nice and clean for the price, would recommend to anyone.Genuine Hotels.com guest review
Love this hotel. Ebony at check in was awesome. Beds were super comfortable and every room has a walk out balcony. This is my new place to stay in Dallas.Genuine Hotels.com guest review
"Nice Hotel with a Nice Strip-club right behind it"
For some reasons the hotel amenities don't list that it's right behind a strip club! If you don't mind listening to the "dush-dush-dush" music carrying over outside and into your hotel room, then you are probably okay. Room and Hotel itself was okay, but the location...ehGenuine Expedia guest review
air conditioner did not work in one room, but they found us another roomGenuine Expedia guest review
"No what I expected."
We were visiting Dallas from out of town because my spouse was stationed at Ft. Hood and we met him for his leave days. We had never been there and we took the chance on staying at a hotel near the airport, because we wanted to be able to utilize the free shuttle. From the pictures, this looked like a modern and updated hotel. When we arrived, it was […] in a really seedy area of town, and the lobby had been recently renovated, but the rooms were still dingy and old feeling. Our family had two rooms and one of the rooms had a picture hanging on the wall with black mold growing in it. We asked for that room to be changed immediately. There was trash stuck in the bushes outside of both of our rooms, which was on the ground level (beer bottles, coffee cups, chip bags etc). The water pressure was very low in the showers which was mildly irritating. The air conditioner was loud and barely worked. The breakfast was consistently good for free breakfast, the pool was clean but the chairs at the pool were very old and in ill repair. The fire pit outside and all of the public spaces were very nice to use in the evenings when just hanging out. Staff was lovely, and very helpful. It was passable for the price. Read moreGenuine Expedia guest review
I had a horrible day of plane delays and cancellations. I left the airport in a terrible mood due to Southwest's horrible customer service and honestly I just chose the least expensive hotel I could find for the night. It turned out that my stay was far more enjoyable than my fellow passengers who had stayed at the hotels recommended by the airline […] and even with their discounts for travel delays they spent more on their room. I was also pleased that there was a shuttle service to the Dallas Lovefield Airport as I had already incurred a great deal of expense and did not want to pay for a taxi. I will definitely stay here any time I am in the area. Read moreGenuine Hotels.com guest review
For the price, the hotel definitely exceeded our expectations. Hotel staff was welcoming and helpful when we cheked in. Rooms were spacious and clean. Breakfast was phenomenal. Overall, it was a very nice overnight stay.Genuine Hotels.com guest review
"Great Hotel Value"
The hotel was a great value. And, while I didn't love the area, I was very pleased that it had a gated parking lot. If you find yourself in the Love Field area, this is a great choice!Genuine Hotels.com guest review
Lovely hotel! Breakfast def exceeded my expectations for a free breakfast.Genuine Hotels.com guest review
"Loved this hotel"
I was a little scared of staying here due to lack of recent reviews. But I booked and ended up loving it. The area is not that good but the hotel was great. It's also gated so it's a win winGenuine Expedia guest review
We stayed for few days in this hotel, and it was fine comapring to the other hotels pricesGenuine Expedia guest review
Very nice hotel, looks recently updated, rooms were nice and clean, comfy bedding, excellent view of courtyard with walk out balcony. Love this place - would stay again!!Genuine Hotels.com guest review
The bed was a bit uncomfortable. You need to invest in Hampton Inn beds. They are wonderful. Loved Ebony the girl at the front desk. She was warm and friendly and fantastic at multitasking. Overall a great place to stay..Genuine Hotels.com guest review
surprisingly good for the price and easy to get to and fromGenuine Expedia guest review
"Hide Away in Dallas"
Extremely well appointed room. Extremely friendly staff. Breakfast was adequate & could have been kept up with as people ate. Loved the gated parking lot. Only place we will stay when in Dallas.Genuine Expedia guest review
"Great Hotel for the Business Traveler"
I enjoyed my stay at the Country Inn. Exceptional staff except for one person. Very customer oriented. When I did have to escalate a issue to management, it was taken care of immediately. I will stay here every time I am in Dallas.Genuine Hotels.com guest review
"nice hotel close to Love field with free shuttle"
was pleasantly surprised, clean, spacious and friendly personnelGenuine Expedia guest review
"Best Dallas Hotel for the Money"
Clean, quiet room. Modern, contemporary renovation looks great. Secure, gated parking. Friendly staff. Central location within 30 minutes of any Dallas Metro location. Great resturants near by. I,ll be back!Genuine Expedia guest review
"Good Hotel at a fair price."
Stayed there with some friends for the weekend and enjoyed our stay. Nice, clean rooms. Nice lobby and delicious breakfast.Genuine Hotels.com guest review
"Very nice hotel"
Very friendly staff and comfortable room. nice breakfast, enjoyed having fridge and microwave in room and iron and ironing boardGenuine Expedia guest review
"You get what you pay for."
I haven't stayed in a 3 star hotel for a while. While I will agree the multitude of amenities that are offered is great the condition of most of the amenities is poor. Perks: Free coffee and tea all day long along with free breakfast which was decent for hotel food. The downsides: The hotel is very dated, all of the carpet should be replaced as the […] rooms have an old smell to them. We moved rooms 3 times before we found a room that we were able to stay. There were fingerprintes on the windows from the previous guests, stale smell of smoke from smoking on the patios; I believe, I don't think anyone directly smoked in the room because the smell was faint. The beds are pretty uncomfortable; they are a very soft pillow top without any form to them. As for the shared amenities; we stayed for 5 days and never once saw anyone clean the pool. The pool is in desperate need of a vacuuming and skimming. Also the pool chairs are very dated, many of them look as if they are going to fall apart. The cute couches and lounge chairs that are displayed on their website are full of bird poop and have never been cleaned. There is a free shuttle service which is handy if you are not going far as they don't drive over a few miles, depending on where you want to go. Many of the drivers smoke in their cars so it is not a fun ride. Also the other reviews are correct in stating that the hotel does not service DFW airport. They gave us a driver to call and we booked a ride but the driver never showed. Read moreGenuine Expedia guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room due to the AC issue. We will discuss the conditions of your room with our staff to ensure this issue does not occur again. .
Solid value. Good location. Not the easiest property to find without GPS. Property aging, but looks to be being spruced up at present. No problem staying here again.Genuine Hotels.com guest review
"In town for training"
Got some rest & enjoyed a nice FREE breakfast... The friendliness of the staff also keeps me coming back!Genuine Hotels.com guest review
The overall stay was great! The only thing wrong was that our air unit wasn't working right. They were great about it. The front desk took note and said to give them until 5:00 pm. When we arrived at 4:00, it was fixed! The hot breakfast was very good with a descent variety. They could invest in a second waffle maker since there was always a line for […] it, but that's it. The room was clean, spacious, and well-lit with a nice view of the courtyard and pool. There were some questionable people walking around in front being that it was right next door to a liquor store, but the hotel parking lot is fenced and secure. Very happy with our stay! Read moreGenuine Hotels.com guest review
Found these minor problems: Bathroom full of hairs on the floor, TV remote does not work some of the time, limited towels and soap, coffee late 4 out of the 5 days, access card expires 2 days before checkout, called twice to ensure there is 2 full beds in one room but only one found. The plus side are the staff are friendly and the breakfast is quite […] decent. Read moreGenuine Hotels.com guest review
"Awesome as always and very clean"
This was a great hotel. Would do it again. Room was beautiful and breakfast was outstanding.Genuine Expedia guest review
Me and my family decided to get a break from our life and choose to stay at 2 days at a hotel. We come across country inn and suites because of the special price. From the moment we walked in we were amazed the staff was friendly even upgraded us for having to wait 10min in the lobby for our room. The rooms, complimentary breakfast, patio and pool were […] spectacular! They even had free transportation to the restaurant nearby and the driver was more than nice. We well be staying here again. Read moreGenuine Hotels.com guest review
"Nice Hotel for Fair Price"
I was a little skeptical about the hotel since we got such a deal and it was off a major highway but we were pleasantly surprised by the hotel and even decided to stay another night. Room was clean and nice. Nice pool area and free hot breakfast were a plus also!!Genuine Expedia guest review
"Nice Hotel but..."
Not as close to medical center or downtown as I thought. Lots of construction going on in the surrounding area. Great breakfast buffet.Genuine Hotels.com guest review
"Close to airport, they offer shuttle rides.."
Staff was very nice. Very helpful when arranging shuttle to airport.Genuine Expedia guest review
"Freeway mess, odd location."
There for short vacation. Hotel was next to liquor store, with a ton of construction on the freeway. All the freeways and streets are confusingly named.Genuine Expedia guest review
I arrived early and they let me check in early with no problem. Hotel was updated less than a year ago. Great room with balcony. Great continental breakfast. For the price it was a wonderful experience.Genuine Expedia guest review
"Nice hotel, tricky location"
The hotel staff are all wonderful and very helpful. Hotel seems to have some upgrades done, a sign at the front noted they were in the middle of a change over so I'm sure once it's finished the hotel will look even better. Bed was very comfortable and housekeeping did a wonderful job cleaning the room daily. A bit chilly to enjoy the pool during my […] stay but it did look nice and they have great outside seating around a fire pit. Complimentary breakfast was fantastic, the staff in charge of making the breakfast would get 5 stars in my book. They had a great variety and everything was always hot no matter what time I got to breakfast. The only negative was the tricky location. This was my first trip to Dallas so that might be the issue; it was just a weird spot to get to from any different direction. Overall the stay was great and I would recommend the hotel. Read moreGenuine Expedia guest review
Great just need alcohol and a dinner meal.Genuine Hotels.com guest review
Clean,very nice staff,convient for my needs. Would stay againGenuine Expedia guest review
"Convenient to Dallas Love Field"
Good breakfast, close to Love Field. Really liked the gated parking lot!Genuine Hotels.com guest review
"Cheap, but for a reason"
Overall a pretty good stay. Pros: Updated lobby and rooms, great breakfast, fast internet. Cons: Subpar neighborhood (gated parking lot), played Jerry Springer at breakfast(!), rooms are not easy to get to.Genuine Hotels.com guest review
"Great hotel in a challenged location"
I really like staying at this hotel. The rooms are clean, the staff wonderfully helpful, and the rates very reasonable. The only problem I have with it is it is not really near anything. But if you have a car, it will be no problem.Genuine Hotels.com guest review
Upon my check in I was a bit surprised to be offered two complimentary passes to the Gentlemen's Club nearby. I have to admit this was a first for me. I have nothing against those establishments or those that work there or frequent them but it did make the hotel seem a little classless.Genuine Expedia guest review
My over all stay was very nice however our bathroom ceiling need to be repaired. The room above must have had water damage the ceiling had bad plaster repair. Staff was niceGenuine Hotels.com guest review
"Elegant hotel. This hotel makes you feel at home."
I felt at home while at my stay. Loved it! Elegant well furnished hotel.Genuine Expedia guest review
"OK if you have your own transportation"
Hotel is nice. Breakfast is basic. Don't stay here if you need to depend on airport shuttle and/or wakeup calls. Morning of my departure the 5am shuttle driver did not show up. I finally left at approx. 5:40 via another ride and the driver had still not arrived. Another gentleman rushed downstairs as they had not given him the wakeup call he requested […] or called the cab ahead of time. Two people missed their early flights because of poor service. If you have your own car and a reliable alarm clock the hotel is clean enough to sleep in. Nothing is within walking distance. Read moreGenuine Hotels.com guest review
"Won't stay again"
The initial feel was nice, hotel was pretty clean. But the noise of kids running up and down the hallway yelling and screaming until 4 am was absurd!! My husband and I got zero sleep. Not a pleasant experience at all!!Genuine Expedia guest review
Terrible service, air conditioner didn't work, asked to have it checked and it still wouldn't stay on. No one even offered to give us a different room or try to make it right. Do not stay here!!Genuine Expedia guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future
"I would stay there again minus the construction!"
Difficult to get to hotel, a lot of construction. Hard to find room location, not marked very clearly. The beds and pillows were clean and comfortable. The room was clean and spacious.Genuine Hotels.com guest review
The room was great. The only thing that upset me was the clerk said he could not print out the correct receipt. It had a wrong amount and a wrong credit card number. I could not understand this. Unless this is fixed I will no longer book a room st this hotel.Genuine Hotels.com guest review
Response by Country Inn & Suites Dallas Love Field/Medical Center We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service.
Great stay, rooms clean, great breakfast and very clean throughout.Genuine Expedia guest review
"NCAA FINAL FOUR"
Staff was friendly and timely. Rooms were clean and comfortable. Wifi was good. Thee breakfast was OK, the gravy was watery. The seating area was a bit small. Overall i would stay there againGenuine Expedia guest review
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