Excellent interiors, new look ! :D Loved itGenuine Hotels.com guest review
The courtyard by Marriott is an excellent Hotel way more then I expected a at a good reasonable price anyone who says otherwise has a stick up there butt. 5 StarsGenuine Expedia guest review
Very convenient to Westport Plaza for my conference. Staff was very friendly.Genuine Hotels.com guest review
Very clean and relaxing facilities. Only regret is the let someone charge my room for breakfast and only recourse offered was to come back and look at video. Just think $a bit much to ask for $12 breakfast charge. Should ask for room key and not just room number when charging things to a room.Genuine Expedia guest review
My only complaint is the modern type seating, as I object in most hotels, is uncomfortable. It is nice to look at, but uncomfortable to sit and read or watch TV.Genuine Hotels.com guest review
The Hotel was great.Genuine Hotels.com guest review
We wanted to go to St. Louis for our first family trip with our 3 year old. Everyone was very nice, pool was fun for us, and we had breakfast included with our room and choices were very good and healthy. We had a good time.Genuine Hotels.com guest review
"Safe, Quiet Hotel With a Little Luxury"
The hotel was perfect for 3 women who needed a safe, comfortable, nice place to stay. We felt comfortable coming back to our hotel rather late after the theater.Genuine Expedia guest review
The beds were uncomfortable and the couch was also very un comfortableGenuine Hotels.com guest review
Response by Courtyard by Marriott St Louis Westport Plaza Thank you for choosing the Courtyard St. Louis Westport on your recent visist to St. Louis. Thank you for the comments as we just completed our complete rooms renovation and appreciate the feedback on the new furniture and bedding.
My only complaint would be that the hot tub needed cleaning and the jets were out of order.Genuine Hotels.com guest review
The rooms was nice easy to get to the beds was like sleeping on a big ball of cotton loved itGenuine Expedia guest review
"very nice stay"
The hotel was recently remodeled. It was spotless. The front desk staff was extremely friendly. Very pleasant people. The french toast was a bit mushy, but every thing else was great. 5 minutes from the airport. Will stay again for sure.Genuine Hotels.com guest review
"Cold night; 'heater' kept blowing cold air!"
Stayed three nights. Although we did not tell the staff about the room air conditioner, it was a bit uncomfortable since it did get cool/cold at night. We could have registered a complaint but chose not to do so. We were asked to write this review, so here it is. Thank you.Genuine Expedia guest review
While we did have a little issue finding this hotel, for us, it was in a perfect location. There never was a lot of traffic around it, it was easy to get on to the interstate and quiet. We were on the second floor and never had to wait for an elevator. The room, while not huge, was very comfortable! We had everything we needed. This hotel is very tastefully […] decorated and up to date, with the latest. I would definitely return! Read moreGenuine Expedia guest review
"Clean, comfortable and welcoming!"
The moment I walked into the hotel I felt welcomed. The room itself and hotel lobby was very clean - the hospitality was top notch as well!Genuine Hotels.com guest review
Building was under remodeling but I never heard any noise. My room was so clean & beautifully renovated. Love the balcony outside our room overlooking the beautiful courtyard. Great food & atmosphere inside lobby & everyone was super friendly. Our group of 8 had a wonderful stay here!Genuine Hotels.com guest review
"Very friendly staff"
Hotel staff was excellent! Room was very nice, just wish they had mini fridge.Genuine Expedia guest review
They seemed to be redoing the entire hotel, but you could really tell. It was neat and clean. Cleanest hotel I have ever been too, and I have to travel for work all the time.Genuine Hotels.com guest review
"A time to remember in love!"
I had an awesome time at this hotel. I came to visit my fiancé who lives in St. Louis. We both enjoyed the stay and the darkness the room gave while the curtains were drawn. Made our candle lit for two worth it. The staff was amazing was very nice and met all my needs and wants. I was a little thrown by the construction but over all was fantabalous! […] I fell deeper in love this weekend. Read moreGenuine Expedia guest review
No refrigerator in room Breakfast service was poor-- one breakfast was served, the other was not. We had to ask for breakfast to be put in a "to go" container-- eating oatmeal while on the freeway is not enjoyableGenuine Hotels.com guest review
"Good price and reasonable drive to downtown StL."
The hotel was under renovations but the stay was enjoyable. The staff was very helpful and pleasant.Genuine Expedia guest review
The hotel staff was friendly and helpful. The hotel was clean and quiet. There is a Starbucks in the lobby. There was some renovation going on that could be heard during the day. But overall, it was a very pleasant stay.Genuine Expedia guest review
"Excellent customer service"
The staff seems very focused on customer service. They are efficient and friendly. Rooms are clean, new, and well laid out.Genuine Hotels.com guest review
"Great hotel, even while under renovation! Nice!"
Common areas were in great shape, rooms were newly renovated and very nice. Renovation caused no problems!Genuine Expedia guest review
"Close to my family"
Great hotel, I enjoyed my stay.Genuine Hotels.com guest review
The hotel was not super close to downtown STL, but I did that strategically. We paid a lot less than we would have closer to the action, but still had a wonderful and clean hotel to return to at night. We left in the morning, had our adventures, came back to the hotel to catch some sleep before repeating the whole process the next day. I would definitely […] stay there again. Read moreGenuine Hotels.com guest review
"Adequate . Good location to getting on expressway"
Reasonably priced. Location is right near expressway. Just a good place to spend the nightGenuine Expedia guest review
"Very Nice and affordable"
The hotel was very nice and clean. Love the Bistro in the lobby. Staff was very nice. I was able to check in early during the holidays.Genuine Hotels.com guest review
"Last minute reservation for Thanksgiving travel"
We usually reside at the Hampton Inn located Chesterfield, MO but everything this year was booked up! I wasn't very familiar with the area but knew Courtyard Marriott had a good reputation for providing high quality. We were not let down! The hotel was located in a nice area of town with easy access to the highway. We loved the Bistro kitchen downstairs […] but was disappointed it was not open the entire day. It was open for breakfast/lunch, then closed until 5pm for dinner. However, when you did get served, the food was always freshly prepared and smoking hot off the griddle to eat in the cafe or take back to your room. Other than that, everything else was perfect. The beds were comfortable, the cleaning staff and others were very friendly. We would definitely stay here again! Read moreGenuine Expedia guest review
Nice placeGenuine Hotels.com guest review
Not great surroundings but very functional good hotelGenuine Hotels.com guest review
"A reasonable stay."
Reasonable place to stay at a savings. The hotel is centrally located to activities we had in both St. Louis and St. Charles. Hotel is located on a side street and not the easiest to access. We booked the hotel because of indoor hot tub partially. It was broken. We were not advised prior to check in. This was disappointing. This Courtyard not as nice […] as some others we have stayed in previously. Read moreGenuine Expedia guest review
"Walking distance to Westport"
Staff were amazing! Location was perfect for everything we wanted to do.Genuine Hotels.com guest review
"Great place to stay...!"
Friendly staff, clean room, easy check-in & checkout...Genuine Hotels.com guest review
"wasn't sure where we would be."
Everything was good. Not as updated as another hotel in the area that we stayed at last year. Sort of disappointed about that. Rooms were clean/bathroom somewhat updated. I would consider staying there again.Genuine Hotels.com guest review
"close to everything I wanted to do"
Just lovely I enjoyed my stay will stay again when I return next year. The room was very clean and I just loved the balcony.Genuine Hotels.com guest review
Very nice hotel. The staff was excellent and very pleasant. Air conditioner in room was a little loud but still able to sleep. And there was a few unruly guest (not the hotels fault) and they did give out a warning to them. Overall really enjoyed our stay.Genuine Hotels.com guest review
"A nice, comfortable stay"
The staff were friendly and helpful. I left a blanket behind and they made sure one of my family members got it before they left, even leaving them a message and putting the blanket in their room. Pool was clean and comfortable. There is a nice cafe area with starbucks and drink and a small store with essentials for sale. Courtyard was beautiful and […] a nice area to relax and visit. The neighborhood is sort of industrial/business park but seemed safe. There is a mcdonald's a couple of blocks away which is convenient. The room was updated and clean. They were having the exterior of the property painted while we were there, which is the only complaint I have even though it didn't really both us too much, just the ladders and materials cluttering the courtyard a little bit. Overall would recommend, you will enjoy your stay. Read moreGenuine Hotels.com guest review
Great atmosphere! Great staff! Best night of sleep ever!!! Will definately be the only place i stay again when i come out there!Genuine Hotels.com guest review
"Great location, great price, great experience."
The location was near an interstate highway, but far enough away that there was absolutely no noise. When we arrived I got the impression that the hotel had been recently built it looked new. I was told it was 25 years old.Genuine Expedia guest review
"We had a good experience."
We arrived about 1 and were able to check-in right away. Our room was easily accessible to all the amenities. The room was clean and comfortable. Everyone was friendly and nice. The hotel itself was easily accessible to major roads and we were able to easily able to navigate the area to go to the sights that we wanted to see.Genuine Hotels.com guest review
"Love the location"
My stay at the hotel was great. The staff was great and the location was perfect. It was easy access on/off the freeway.Genuine Expedia guest review
"Nice hotel with lots of things nearby"
Hotel was comfortable, but having an ice machine on both sides of the building would be beneficial, especially after the pool closes.Genuine Expedia guest review
"Love to stay there"
Great location with exceptional hospitality. Have stayed here quite often and have always been pleased.Genuine Hotels.com guest review
I really enjoyed the decor of the hotel. I would have expected to see that style in Chicago, or LA, great job with the ombience and style of the lobby and courtyard area.Genuine Expedia guest review
"It was..... ok"
We stayed 2 nights (friday/saturday), the first night was great. The second night we woke up at 3AM to a loud AC unit in our room. I called the front desk and no one answered, the call went to an automated system. At 330AM, there was a domestic type disturbance in the room above us or near us, so it was difficult to fall asleep after all of that noise. […] We checked out by 8AM, typically we don't check out until 10AM to sleep in on a Sunday. The room was clean and a typical nice hotel room. It didn't have any sort of refrigerator in the room, so we couldn't buy our own snacks for the weekend. I was told at check out they would look into the AC unit and they had disturbance calls concerning a room on the second floor, which was above our room. I called to followup on the AC unit on Monday, the manager I spoke with said said she would like to help me with my charges, but since I didn't book directly with them there was nothing she could do. The hotel was near an area of restaurants (Westport Plaza), but the hotel itsself was located in an industrial park feel type of location. I know they don't control what their guests do, but when you have to travel 5-6 hours the following day after waking up to a noisy AC unit and a domestic dispute it just leaves a bad taste in your mouth. I would choose a different location when we travel back for a similar weekend to visit friends. Read moreGenuine Hotels.com guest review
"Wonderful Staff, Pay Extra for breakfast!"
The lady at the front desk was wonderful!! We arrived around noon and she let us check in, even though it said we couldn't until 3. She was extremely helpful finding places and giving recommendations and even printed us off directions multiple times. She recommended a restaurant close to the hotel that was wonderful! We also paid the extra 20 dollars […] for the breakfast included.. I ate French toast both mornings and it was amazing! You can get eggs, breakfast meats, fresh fruit, fresh baked muffins.. All kinds of stuff! Our room was a bit small, but it worked just fine for the two of us. They were clean and the hotel was conveniently located to everything.. We were 15 minutes from everything.. Malls, downtown, Busch stadium. We were very pleased with our stay.. And the front desk worker was phenomenal! Read moreGenuine Expedia guest review
"Nice quiet hotel."
Two night stay for sightseeing in St. Louis area. Easy check in and breakfast included with some packages, items cooked to order. Rooms clean. It is in an industrial park and a little challenging to find.Genuine Expedia guest review
"Free breakfast not free"
It was a good stay, but he free breakfast actually comes with an additional charge to the room that is about the same cost for 2 people as purchasing the breakfasts separately or it could actually be more depending on what you choose. It is not an all your can eat as you are limited on what you can order.Genuine Hotels.com guest review
"Very clean! Nice and very sincere staff."
Not fancy but very clean. This is my priority for a hotel. The people were genuinely friendly.Genuine Expedia guest review
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